61 American Cruise Lines American Spirit Cruise Reviews

1. Wanted to see the area via a cruise 2. Very poor food quality. In fact it became so poor that they brought in quality chef for two days mid crew. 3. Poor dining room service 4. Attention to detail was sorely lacking. While the ... Read More
1. Wanted to see the area via a cruise 2. Very poor food quality. In fact it became so poor that they brought in quality chef for two days mid crew. 3. Poor dining room service 4. Attention to detail was sorely lacking. While the wait staff was congenial they were mostly new and seemed like as though they were in a training aspect. 5. The cost of the cruise was outrageous. The cost was $9200 for the two us and we have been on quality cruise lines so we just trusted that this would be just the same. At the best, the cruise would be only worth somewhere in the area of $2100/guest. 5. The cabin # 219 and it was very poor. It smelled of crude engine oil.I was near an exit opening where the crew went in and out 24/7. The furnishing was dated to the 1960’s and 70’s. The window shades were cheesy and didn’t work well. When we docked on two occasions our windows were at the level of the dock and walkers could see in privacy was all but absent. 6. We complained on the cruise to the cruise director and the hotel manager: but rather fell on deaf ears. We filed a lengthy complaint which we would be happy to share with your Editor-in-Charge. Read Less
Sail Date July 2019
The PreCruise package for Seattle included a bus tour of Seattle and a night’s lodging in a nice hotel as well as breakfast and transportation to the dock. Embarkation, as well as disembarkation, went quite smoothly. The crew is always ... Read More
The PreCruise package for Seattle included a bus tour of Seattle and a night’s lodging in a nice hotel as well as breakfast and transportation to the dock. Embarkation, as well as disembarkation, went quite smoothly. The crew is always very attentive and interesting as well as interested in the passengers. This was my third cruise with ACL and I’ve enjoyed them all. The cabins and the common areas are always clean and well cared for. The food is very good and the evening entertainment is always very good. Usually it is local talent from the different ports but they are all very talented. The ports and excursions are interesting and varied. I love the fact that the ships are all built in the USA and the staff is all American, mostly college graduates. I like the fact that everything, except some of the excursions, is included so you don’t have to worry about how much drinks cost or how much you should tip the staff. The price might be higher than some cruises, but adding the extra costs from additional expenses probably evens out in the long run. The biggest downside on this ship, the Spirit (built in 2005), is the fact that the WiFi was very poor, although it was fine on the other two ships I was on, the America and the Constitution. Would I go on another one? Absolutely! In fact I’m already scheduled a fourth trip in June/July 2020. Read Less
Sail Date May 2019
We had outstanding night time entertainment. We toured several 1800s port cities in the San Juan Islands including an underground tour of Port Angeles where the the level of the terrain had been raise about 10 feet putting the first floor ... Read More
We had outstanding night time entertainment. We toured several 1800s port cities in the San Juan Islands including an underground tour of Port Angeles where the the level of the terrain had been raise about 10 feet putting the first floor of all the buildings under ground.We visited Olympic National Park including Hurricane Ridge where we were snowed upon in early October. We learned about the serious impact on the area caused by the decreasing salmon runs. It's not just the loss of salmon. There are great efforts going to restore the salmon. We visited the outstanding Chihuly glass museum. Everyone should see it. Our ship was bright and clean with a super staff to care for our every need. We had twice a day housekeeping service in our nicely furnished cabins with a comfortable king sized bed. We had one sitting in the dining room for each meal at tables of 8 with great interaction between the guests. The meals were great. The weather was mostly overcast with rain on a couple of days. That did not stop the planned activities. We also had bright sun on a couple of days. It was a beautiful tour that anyone could enjoy. Read Less
Sail Date September 2018
We signed up for the American Cruise lines tour and stayed at their hotel pick, the Crowne Plaza, in downtown Seattle. Very nice hotel. Probably above our pay grade any other time. They let us unload our bags and then drive to the parking ... Read More
We signed up for the American Cruise lines tour and stayed at their hotel pick, the Crowne Plaza, in downtown Seattle. Very nice hotel. Probably above our pay grade any other time. They let us unload our bags and then drive to the parking garage. No place to park at Crowne Plaza unless you valet at $50 a day. As a side note, the cruises are set up more to fly in rather than drive in. We drove but be prepared for parking near the pier for $22 a day. We parked where the ship was leaving from and walked back to the hotel. Transportation may be required depending on the departure site. We stopped by Pikes Market on the way and had trouble finding a nice sit down restaurant that wasn't stuffed with people. (it was Friday) We later found out we should have headed for the wharf for many nice places to eat and watch the sunset. The hotel stay also included a bus tour of Seattle the next day which I felt was a bonus. We lucked out with the weather but not with the fall colors. Abnormally warm weather delayed the colors changing. Minor problem. We barely got rained on for 7 days. The ship christened in 2005 was clean and just the right size. There were about 80 guests and 20 crew. The small size was why we picked this cruise. There were a lot of seniors on board but not all. Entertainment was geared toward the older set. The dress code is apparently not set in stone but I did notice some changed attire for the cocktail hour and dinner. Food and drinks were great of course and included in the fare. The stops they had set up were great. We enjoyed them all. If we had to pick a favorite it would be Friday Harbor and the San Juan Islands. Great trip! Read Less
Sail Date September 2018
We chose this cruise hoping to find a method of travel and cruise line that would work okay for person of limited mobility. Sadly, we felt that this trip was overpriced, and that we were misled by sales people. The Spirit is in need ... Read More
We chose this cruise hoping to find a method of travel and cruise line that would work okay for person of limited mobility. Sadly, we felt that this trip was overpriced, and that we were misled by sales people. The Spirit is in need of refurbishing. The salesperson I spoke with said it had been done. The cabin was clean enough, but I have traveled on much older vessels that were more updated. I was told that the Spirit would be the next ship to be replaced. The fitness equipment on board was pitiful. The equipment was outdoors and not plugged into power. The salesman said there would be freeweights similar to what you find in a hotel fitness room. There were none. While we appreciated the size, it is a very noisy little ship. Our cabin was on the stern, and engine noise is deafening at times. We were next to the rear outdoor steps, and ship personnel would run up and down at all hours. I finally caught and discussed the door slamming with one of the housekeeping staff. Cabin 321 should be converted to storage.This is an upper level priced cabin. For this price some shore excursions should be included. This was not. Warning to those going to Butchard Gardens...This is a 90 minute ferry ride, 40 minute motor coach, 90 minutes in the garden, 40 minutes back to ferry, and another 90 minutes on the ferry. The gardens are beautiful, but see them on another trip. I appreciated the dining room. We were not assigned seats. There were minimal choicees, but I was happy not to have to fight my way through a buffet to find something to eat. Read Less
Sail Date August 2018
I chose this cruise because a friend had wonderful experiences with this line and I loved the itenerary. However, I did not ask all the right questions and those I asked of the company were not answered with completeness or accurate ... Read More
I chose this cruise because a friend had wonderful experiences with this line and I loved the itenerary. However, I did not ask all the right questions and those I asked of the company were not answered with completeness or accurate knowledge of the ship. My husband is disabled and I notified the staff that we would be arriving with walker and wheelchair... no problem, they said. WRONG! The wheelchair could barely fit into the tiny, difficult elevator, there was no room service, tiny rooms, no phone to contact housekeeping for blankets or towels or special clean up needs. The staff was gracious but I had to go out of the room, wander about the ship to find some help, then request whatever we needed, clearly interrupting them from assigned tasks. This is NOT a ship for the handicapped! Fine for able bodied people who don’t mind the scheduled meals - open seating but if you miss the proper hour, you miss your meal. The staff really tried to make all better and we met a lot of nice people ( only 87 of us aboard) and the excursions were nice. Match your needs to this ship’s accommodations and you will be fine. Kudos to the staff on board who did all they could to make our lives better. Thumbs down to American Cruise Lines who could make minimal changes and market this ship to the appropriate group and solve the problems! Read Less
Sail Date July 2018
We always wanted to see the San Junan Islands of Washing state and thought this would be an effortless way to do it. Embarkation was easy. The itinerary was very good and we really enjoyed all the historical little towns and scenery. ... Read More
We always wanted to see the San Junan Islands of Washing state and thought this would be an effortless way to do it. Embarkation was easy. The itinerary was very good and we really enjoyed all the historical little towns and scenery. Our room was quite large and the king size bed was really nice and comfortable. We did not do a veranda, as they were very small and had a metal door, not a big window and other folks said they wouldn't have paid for a veranda had they known. We chose #205 which was fairly quiet and others in the aft of the ship said the engine could be noisy. There were always snacks and beverages available in the lounge and a continental breakfast for early risers. I would suggest booking a room on the starboard side, as it seemed they usually had the better view in port. Breakfast was good and had many choices. There were only 2 choices for lunch and dinner along with a vegetarian choice. I think the food was rather average, except for the last night when lobster and surf and turf was on the menu. No phones in the rooms which could be a factor in a medical emergency during the night. The ship is about the oldest in their fleet and needs a bit of updating, but was clean. There didn't seem to be stabilizers and when we encountered rough seas one day, many folks were ill, but it was only for about 5 hours or so. The wait staff along with the cruise director, etc were all great. The shore excursions and informative talks on board were enjoyable, but it would have been nice to have had a complimentary excursion in each port, such as a walking tour. The walking tour of Port Angeles was $20, but we went to the Visitor Center and got it for $12. Entertainment was just average and usually local people who lived in the particular town where we stopped for the day. This is definitely not a cruise for children, they would be bored. It was mostly 'seniors'. Disembarkation went smoothly and we paid for the airport transfer which was very reasonable. All in all, it was the perfect way to see the San Juan Islands. Read Less
Sail Date July 2018
I prefer small ship cruises, and this line seemed to meet all my expectations. Friends had traveled on it and recommended it highly. The only problem seemed to be choosing from a lot of exciting and inviting destinations. My son and I ... Read More
I prefer small ship cruises, and this line seemed to meet all my expectations. Friends had traveled on it and recommended it highly. The only problem seemed to be choosing from a lot of exciting and inviting destinations. My son and I chose the Puget Sound and San Juan Islands cruise and were not disappointed.. Everything was outstanding, from the pre-cruise package which gave us a night in Seattle and transportation to the ship to our disembarkation with the promise of a future voyage. Our single cabins were roomier than expected with plenty of closet and drawer space for clothes. We even had balconies, although I didn't use mine. The only problem was the bed which was narrower than I had expected. But I managed. Food was very good, and we enjoyed the fact that seating was not reserved, so that we had a chance to meet a lot of our fellow passengers. The late afternoon cocktail hour was another opportunity to mix. Because I have mobility problems, I found I couldn't take some of the shore excursions, but my son did and enjoyed them very much. I especially enjoyed seeing the Burchardt Gardens for the third time in my life and my visit to the Suquamish Museum. And even if I couldn't take advantage of the actual trips, I enjoyed David Stephens talks about the area, the people, and the tribal customs. I highly recommend both this cruise line and the ship we traveled on. Read Less
Sail Date July 2018
The only reason I didn't give this cruise a one out of five is because a few things went well, including embarkation and disembarkation; plus, the poorly trained staff at least tried (for the most part). Our crew were all in ... Read More
The only reason I didn't give this cruise a one out of five is because a few things went well, including embarkation and disembarkation; plus, the poorly trained staff at least tried (for the most part). Our crew were all in training, but this was not a training priced cruise. $11,000 per suite (double occupancy). Crew experience was 16 weeks or less, except for a handful that were asked back and promoted! All were about college age and while nice, not trained or knowledgeable about what it took to do a good job. Very frustrating. The ship looked very old (1980s décor), but it was actually built in 2005. It looked like a retirement home. My room key was a frustration from the very start. Every time I used it I had to pull it out a bit from the lock, get it just right, then turn it, so it would lock or unlock. No room safes, and on top of that, I was told there was no safe on the entire boat!!!! I always locked my door to my balcony when I left my room, but several times, while docked, I arrived back and the room door out to my balcony was not only unlocked, but actually open so anyone could walk right in (I believe this was a housekeeping issue). After being gone all day long and not having a safe to hold things, it was very disconcerting. The food was adequate, but nothing special – at all. The food was not plated well - just thrown on. It was not appetizing. All the menus were gone well before lunch (not a breakfast eater), so I couldn’t see what we were going to be having later in the day to know if I needed to special order. One day I found the extra menus in the garbage in the big room and dug one out (they were supposed to be available most of the day). Food - inconsistent serving portions. The most glaring example was the strawberry shortcake. It looked like a wonderful, healthy, serving size when we saw the first trays coming out. Then, when it came time to get ours, it appeared as though they had run out when putting all the other portions together. Hardly any strawberries, vs flowing over in the first that came, and tiny portions when ours arrived! We had the same issue with entrees, even at the same table. Some were almost double that of others. We originally thought people were ordering half sizes, but they were not, and people were disappointed (I was one of those several times). No portion control. I had a salad at lunch and the lettuce was dirty – caked in dirt in the crevices. It had not been washed. Very gritty, unsanitary and nasty. A couple of the servers could not pour without spilling. One server, at least, could never get orders (food and drink) to correct person at lunch. Cocktail hour food was nothing I ever wanted to eat. The gym was a joke. Three pieces of equipment stuck outside on the back of the boat. I don’t even know what to say about that, except I was planning on being a user and never tried them once. There were cracked ceiling tiles in my bathroom and the bathroom floor corners were nasty – not really sure if dirty or bad job on grouting (or more likely both). Entertainment? What a joke. From bingo to music that was straight from the 50s, and not high-end. Photos we saw ahead of time did not match our ship. This trip was misrepresented. I felt cheated. If I was paying $2500 for our suite, and been told it was a training crew, I would have expected what I got – 3rd rate service, food, rooms, balcony, gym, everything. I am posting an online review so others who are smarter than I (because they will do more research) will know to stay away. I relied on the person making the reservations, and they relied on the cruise line’s word and brochures. MISTAKE. Read Less
Sail Date July 2018
American Cruise Line is our favorite line. I love the smaller number of passengers. The ships are lovely. Service is superior. Food is delectable, and we enjoyed the 1/2 portions! The cocktail hour is a big fun plus! The elevators ... Read More
American Cruise Line is our favorite line. I love the smaller number of passengers. The ships are lovely. Service is superior. Food is delectable, and we enjoyed the 1/2 portions! The cocktail hour is a big fun plus! The elevators were most important to me. This time we went to Seattle for the Puget Sound Cruise. On a pre-cruise package, we stayed at a beautiful Sheraton Hotel on Friday night. On Saturday morning, we had a pleasant tour of Seattle and were delivered to the ship (American Spirit) for lunch. We were very lucky in that the weather was sunny and warm, about 70-80 degrees or so. My husband is an early riser and often rode the bike early in the mornings. Walking tours are not an option for me with limited mobility (cane or rollator). My husband was able to do all the tours he wanted. I got to a number of good tours, but, at times, the buses were a long walk from the ship. My favorite tours were to Hurricane Ridge and to the Suquamish Museum. The drive through the forest to the Ridge was lovely, and the views of the mountains were spectacular. The Suquamish Museum was small, but very interesting. A young Native guided us on the tour. My husband especially enjoyed the Whale Tour and the Flight Museum. For this cruise, we had a fantastic speaker, Amy Traxler. She was most dynamic with tons of energy. She mingled with all the passengers and took many of the tours. Her "talks" were truly "gems" of knowledge. I even like "slugs" after one of her talks. Ha Ha. I was very impressed with her. This is not a cruise for children. Most of the passengers are older adults. There is nothing for children to do. Could that be why I like it so much? Yes, I would like to do more with this Cruise Line. Read Less
Sail Date September 2017
I picked this cruise based on the availability of a 'solo' cabin, by the time the cruise was over had decided to again sail with ACL again next May. The ship was clean and well run, the Hotel Manager, Natalie Pozdol, and the ... Read More
I picked this cruise based on the availability of a 'solo' cabin, by the time the cruise was over had decided to again sail with ACL again next May. The ship was clean and well run, the Hotel Manager, Natalie Pozdol, and the Cruise Director, Jean Vielman (be sure and ask her to make you a Green Goddess) were truly outstanding, quickly responding to any problems, and arriving at rapid solutions. I had a 'solo' cabin, which was very comfortable, and had a balcony, which I made great use of watching the world pass, and seeing sights that I would not normally see. The professionalism from the entire staff was truly remarkable. Added highly to the enjoyment of the cruise. The ship's galley turned out some outstanding meals. The size of the ship allowed some really close-up visist to some interesting locations, especially the glacier, and to sail close to some of the wildlife, seals, whales, etc. The cruise was so enjoyable that I signed up for a cruise on the Queen of the West in May of 2018. I can honestly tell you to bring a size larger garment to wear when the cruise is over, the food is just that good, and the little extras insure that you will never be hungry. The open-seating and single time dinning allows for the easy making of new friends, and some great conversation. The trips ashore were very interesting, and of just the right length. This cruise was designed for us 'older folks,' and there is very little to do for young children. That about takes care of the review, to sum up,. a great cruise, staffed by some great people. Read Less
Sail Date August 2017
A friend recommended this cruise line. We enjoyed both the itinerary and the small ship experience. It was more casual than we expected - comfortable and friendly. The captain was flexible and would stop or turn around if he spotted ... Read More
A friend recommended this cruise line. We enjoyed both the itinerary and the small ship experience. It was more casual than we expected - comfortable and friendly. The captain was flexible and would stop or turn around if he spotted wildlife we would enjoy seeing. The staff definitely wanted to please us. The on-ship entertainment was perfect; no big productions, mainly a couple of multi-talented performers. Excursions were educational - some more interesting than others. Living in a flat-land Midwestern state, we were awed by the vistas every day of the cruise. The other passengers were as enthusiastic as we were spotting bears, mountain goats, seals, sea lions, eagles, puffins, otters, and icebergs. It was thrilling to hear the "thunder" prior to seeing a piece of a glacier fall and plunge into the sea. Birds rushed to that location to feast on the small fish that were brought to the surface. Our best cruise yet. Read Less
Sail Date August 2017
First time cruising family. We looked for a small ship with an elevator to take our 97 year old mom back to Alaska where she lived for a year in 1947. American Cruise Lines fit the bill. I can't say enough nice things about ... Read More
First time cruising family. We looked for a small ship with an elevator to take our 97 year old mom back to Alaska where she lived for a year in 1947. American Cruise Lines fit the bill. I can't say enough nice things about the ship, American Spirit, its Captain, and crew. The cabin and bathroom were much bigger than expected. Very comfortable bed and very clean. Each cabin had a large window you could open and look out. The large main lounge, with a 180 degree view, and the top deck had comfortable seating for watching the passage, visiting, reading or napping. The meals were excellent. The menu varied daily with wonderful options and preparations. Portions were perfect. We didn't come away overstuffed or wanting. This is an adult cruise. Not enough entertainment for young kids or some adolescents; no video games or play areas, no movie theater or pool. And limited wifi. Perfect for those of us who want to unplug, decompress, and enjoy the unbelievable scenery. Some shore excursions are included in the booking. They have activities to suit everyone, from wheelchair and walker to hiker, runner, fisherman, and kayaker. I highly recommend this cruise. Read Less
Sail Date August 2017
Thank you Jean, Andrew and the whole staff aboard the American Spirit for the BEST Alaskan experience we could ever have wished for.The Captain and deck hands gave us so much time at each of the glaciers that we had time to breathe in the ... Read More
Thank you Jean, Andrew and the whole staff aboard the American Spirit for the BEST Alaskan experience we could ever have wished for.The Captain and deck hands gave us so much time at each of the glaciers that we had time to breathe in the experience and really enjoy BEING there. He had us surrounded by Orcas at one point and was able to cut engines so we could see them up close and one even swam under the bow. The icing on the cake was the Bald Eagle perched on the top of the ice berg as we passed the last iceberg. Everyone began to suspect that they had cued the animals as we passed. MAGICAL!!! Thank you for taking such great care of our Dad and helping to get him off the ship and exploring the sights. Perfect weather was the cherry on top. I don't know how it could have been better. Loved Bill and Laura, Ranger Jenny, and Gary. The food was great - even with my quirky special diet (I believe I put on pounds). Safe travels to you all. Hope to join you again sometime. Read Less
Sail Date August 2017
I chose this cruise cause it had a good itinerary. the ship was awful. small rooms, even smaller bathrooms. no entertainment for adults after 10. food was awful. no 24 hr. Pizza. no guys burgers. carnival has them both and ... Read More
I chose this cruise cause it had a good itinerary. the ship was awful. small rooms, even smaller bathrooms. no entertainment for adults after 10. food was awful. no 24 hr. Pizza. no guys burgers. carnival has them both and entertainment after the show. steep to get back on the boat. expensive excursions. tons more that i can't remember. just an awful boat with horrible food. no cigarettes for sale. no alcohol for sale. just awful. gambling every day for 10 days and you can't get a free cruise. just horrible. Bathroom shower and toilet didn't work twice. had to use bottled water. then when i asked to be reimbursed, had to yell at the guy, yuan to get me 3 bottles of water. was going to send me a pitcher. i used bottled water to shower not pitcher water. horrible. Gina our stewardess was nice. people on the boat were rude. basil, he was very nice. Read Less
Sail Date July 2017
This cruise was great. The small ship lent itself to stopping when a bear was spotted, getting closer to the glaciers than a larger ship would be able to do.The cabin was quite large, the bed comfortable, and the bathroom roomy. The food ... Read More
This cruise was great. The small ship lent itself to stopping when a bear was spotted, getting closer to the glaciers than a larger ship would be able to do.The cabin was quite large, the bed comfortable, and the bathroom roomy. The food was out of this world. The chef even cooked a salmon caught by a family member for our dinner! The entertainment is strongly lacking--enough so that I can't honestly recommend this cruise line to my friends under 70. Not enough fun entertainment after dinner. The lecturer, while knowledgeable, needed to be only in the afternoon, not afternoon after afternoon, and then evening, too. The service was top notch in every department. The ports were as good as could be with what towns were available.The beginning of my cruise did not go well. No one informed me that I was to meet at a hotel lobby, rather than on the ship, to go on a pre-cruise glacial tour so I missed it.All 8 in my party missed it. Disappointing. Read Less
Sail Date July 2017
We wanted to experience Alaska but on a small boat. So much better than a big boat - a more diverse range of ports, a chance to meet everyone on board, the ability to stop and chase the wildlife rather than sticking to a strict time ... Read More
We wanted to experience Alaska but on a small boat. So much better than a big boat - a more diverse range of ports, a chance to meet everyone on board, the ability to stop and chase the wildlife rather than sticking to a strict time schedule. We were very impressed with the quality of the boat, the decor and the size of our stateroom The staff were incredibly friendly, warm and helpful The food was excellent and there was always plenty of alchohol, including free cocktail hour every evening The other travellers were also very friendly. Some were in groups, but most came as a couple and were very happy to mix. There were also a few singles, who mixed in well. Being in our early 50s, we were one of the younger couples, but that didn't actually matter at all. We had a historian on board for the whole trip, who made it incredibly interesting - he was fabulous. Quite a few people specifically book trips based on when Todd (Weber) will be on board. Not a cruise for kids. Read Less
Sail Date June 2017
We aren't interested in the large boats that travel to AND from Seattle to Alaska in 7 days. The Spirit took 14 days to go only one way. The trip was very relaxing with a good size cabin, bathroom, and balcony. We felt that the crew ... Read More
We aren't interested in the large boats that travel to AND from Seattle to Alaska in 7 days. The Spirit took 14 days to go only one way. The trip was very relaxing with a good size cabin, bathroom, and balcony. We felt that the crew was always available to grant any wish. The historian, Todd Weber, was informative and entertaining. The food was delicious and appealing to the eye...and if you weren't interested in the given choices, you could ask for whatever you wanted. We liked that our time was our own with limited activities on the ship. I say limited, but it seems like there was usually something going on. Great group areas to congregate indoors and out. You could be as active, or as inactive as you wanted in ports. Being a small ship, we got much closer to some of the scenery. We even anchored in Glacier Bay one night while a black bear looked for shellfish on the nearby beach. Cabins are serviced twice a day usually while we were dining. An elevator made the whole ship accessible to everyone. Fellow travelers tended to be over 50 and well traveled. These two week cruises are not inexpensive but I can't imagine paying less for a trip on a mega size boat. My only recommendations to American Cruise Line would be changing to a more modern/neutral look in carpets and couches. (A minor thing.) also have WIFI that works all the time. (also not a big deal.) Read Less
Sail Date June 2017
We wanted a small ship with few passengers. This is exactly what we got. We had 15 glorious days with 60 passengers, a wonderful crew of young people, a knowledgeable permanent staff and best of all a seasoned guide in Todd Weber. The ... Read More
We wanted a small ship with few passengers. This is exactly what we got. We had 15 glorious days with 60 passengers, a wonderful crew of young people, a knowledgeable permanent staff and best of all a seasoned guide in Todd Weber. The food was plentiful, varied, creative, pleasing to the eye and delicious. If the choices for any given meal did not suit the chef would make you whatever you wanted. My only complaint was lack of sufficient fitness facilities and my husband's was lack of TV reception for most of the cruise. That said, I believe that the cruise was designed for lots of participation and not TV. I enjoyed most of our excursions and told our cruise director about those we felt were not particularly enjoyable. In closing I would like to reiterate that the staff could not have been more pleasant or accommodating. We have already scheduled another cruise with American Cruise Line. Read Less
Sail Date June 2017
We wanted a river boat cruise experience as we are familiar with the big boat cruises. It was delightful. Fewer people & we were able to meet more of them. The ship is the oldest in the American Cruise lines fleet. It should be ... Read More
We wanted a river boat cruise experience as we are familiar with the big boat cruises. It was delightful. Fewer people & we were able to meet more of them. The ship is the oldest in the American Cruise lines fleet. It should be remodeled- it looks a bit dated! Cabin size was fine but for the most expensive rom - I would have thought it to be a bit bigger...again this is the oldest ship in their fleet- a newer ship and comparable room cabin may be larger! Food was wonderful and sufficient enough- not too much (but we could ask for more if we wanted). In fact we could customize what we wanted each meal if we felt like it (and we did on three meals occasions ) . Service was excellent and our food server Diana was chipper and delightful and always ready to help us! The ports and shore excursions were great - I would say that perhaps this cruise is one day too long. I suggest that they add one or two hot tubs on the top floor and an onboard masseuse or arrangements for spa service in towns that have those. We traveled with our son , his wife and our 26 yr old grandson. We were afraid he would be the youngest on the ship and he was not! There were at least 2 other families with children ranging from 10- 18 yrs old on our cruise. They all seemed to be having fun...even though there was nothing for them to do on board except play board games. (they all had their IPads and phones - they were fine). WiFi was good most of the trip. We will go on another American Cruise Lines trip - but not this one again because we have now seen the Puget Sound...and want to see other parts of the country! I love the fact that their entire fleet is built in AMERICA and is crewed by AMERICANS! YEA!!!!! Read Less
Sail Date June 2017
We've traveled on American Cruise Lines twice before and enjoyed the service and itineraries and have always wanted to see this part of the US. We have a preference for seeing our own great country - and have been to all 50 states, ... Read More
We've traveled on American Cruise Lines twice before and enjoyed the service and itineraries and have always wanted to see this part of the US. We have a preference for seeing our own great country - and have been to all 50 states, in addition to traveling to several other countries. The small ship experience (just over 80 passengers this time) allows us to get to know the crew, the staff, and our fellow passengers. The itinerary allowed us several opportunities to meet "the locals" and have a little experience of "living on the islands". We were especially lucky to have clear skies in Seattle, giving us a chance to see Mount Rainier, and then another bit of luck - on our whale-watching side-trip, we found ourselves in the middle of five (!) pods of orcas. The guest speaker, a naturalist who makes her home on one of the San Juan Islands, was knowledgeable, personable and engaging. Our service staff made sure that our every need and want was satisfied. The Captain was accessible and engaging - and very skilled. We don't have any disabilities, so I can't speak to that personally, although my sense from talking to others who did have disabilities, the ship has some cabins that are designed to accommodate certain disabilities. For those with severe disabilities, I'd encourage discussing these with the booking staff - the small ship configuration may or may not be the best choice - there were days when the ramp to get on and off the ship was rather steep, because of tidal differences. This wasn't a problem for us, but could be if you have significant mobility issues. I'd highly recommend this cruise and American Cruise Lines! We plan to travel with them again in the future. Read Less
Sail Date May 2017
My husband and I have always wanted to go into British Columbia to see the beautiful Butchart Gardens in Victoria. This was a perfect way to do it. From the time that we arrived at the ship until we got off the experience was ... Read More
My husband and I have always wanted to go into British Columbia to see the beautiful Butchart Gardens in Victoria. This was a perfect way to do it. From the time that we arrived at the ship until we got off the experience was wonderful. The staff, the food, even the rooms were great...American Cruise line has a good grasp of knowing what the more mature folks want in a cruise for length, the ports of calls where easy for us to get around, the folks that were at the Ports of Call were very knowledgeable. This being our first time on a small sailing vessel, it was a wonderful experience, you had a better chance on knowing the other people who were sailing, they were not just someone you passed in the hallway, but someone you got to know. Would love to take another cruise with this company in the New England states next year. Read Less
Sail Date May 2017
This is our second cruise with ACL. Enjoy the smaller ship size; able to interact with staff and other passengers. Excursions were very good; however the Lavender farm would have been better if the lavender was in bloom. Whale watching ... Read More
This is our second cruise with ACL. Enjoy the smaller ship size; able to interact with staff and other passengers. Excursions were very good; however the Lavender farm would have been better if the lavender was in bloom. Whale watching was excellent, they even took pictures and e-mailed them to us free of charge. The Seattle city tour was nice; we had a small group so the guide took us to a look-out point with a beautiful view of the river and the Space Needle and surrounding area. Pike Place Market although interesting was way to crowed for me. Historians (on board and whale watching) were also very good. Cocktail hour each nice was very nice and enjoyable; no additional charge. Like one seating for dinner at 6:30pm. Was also pleased that the gratuity had already been figured into the price of the cruise. The weather was pretty nice. We were told we brought the sun with us; only occasional light rain. They did have umbrellas if we had needed them. Read Less
Sail Date May 2017
We were planning to visit our daughter and son-in-law in Seattle this spring, and we chose this cruise so that we could do both. From the embarkation on, everything went beautifully. We enjoyed the ports, the food, the comfort, the ... Read More
We were planning to visit our daughter and son-in-law in Seattle this spring, and we chose this cruise so that we could do both. From the embarkation on, everything went beautifully. We enjoyed the ports, the food, the comfort, the friendliness and efficiency of the staff, and meeting people on the cruise with us. Our hotel manager invited us to invite our daughter and son in law aboard for dinner the last night, and facilitated our "early checkout" so we could go home with them that night instead of getting up early the next morning and having them drive all the way back out to the ship to pick us up. I thought that was just the nicest and friendliest thing to do. To add to the fun, it turned out my daughter and son in law had mutual connections with the hotel manager from the island of Lanai, Hawaii! We are already talking about our next trip with American Cruise lines! Read Less
Sail Date April 2017
This was our second cruise with American Cruise Lines. Our first was on the Columbia and Snake rivers. This one, like the first one, did not disappoint. The ship, while small, was quite comfortable and our cabin was quite spacious with a ... Read More
This was our second cruise with American Cruise Lines. Our first was on the Columbia and Snake rivers. This one, like the first one, did not disappoint. The ship, while small, was quite comfortable and our cabin was quite spacious with a small balcony. The ship was clean and well maintained as was our cabin. The stateroom attendant did a very good job of making up our room each day. The food was very good with nice selection and very nice presentation, especially at dinner. The dining room service was friendly and efficient. Wine is included with dinner and lunch. The evening cocktail hour was wonderful with different horderves each evening along with wine and any cocktail you could request. The lounge is very comfortable for conversation and relaxation before dinner. Complimentary non-alcoholic drinks and snacks are available in the lounge during the day. Entertainment in the lounge during the evening consisted of local musical groups performing in the lounge after dinner. A historian/naturalist traveled on-board the entire cruise and provided interesting talks during the day/evening about various topics concerning the Puget Sound. Embarkation and disembarkation in Seattle were very well handled. Very nice cruise line. Shore excursions were well run and interesting. Read Less
Sail Date April 2017
American Spirit Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 4.2
Entertainment 3.0 3.6
Public Rooms 3.0 4.0
Fitness Recreation 2.0 2.8
Family 2.0 2.8
Shore Excursion 3.0 4.0
Enrichment 4.0 4.1
Service 3.0 4.4
Value For Money 3.0 3.7
Rates 5.0 2.6

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