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American Star Cruise Reviews

-- / 5.0
Editor Rating
67 reviews
View from the top deck of a sunset in Beaufort
Sights onboard in Hilton Head, SC.
View from carriage ride in Charleston, SC.
Horse drawn carriage ride in the historic district of sunny Charleston, SC.
See all photos
Cruiser Rating
3.9
Average
67 reviews
Ratings by category
Featured Review
Costly for a mediocre experience.
"Would not recommend to others. Food and service only fair. Overall rating on scale of 1-10 would be seven (7).Cruise director attractive and friendly but inefficient. Made a number of mistakes for our group on..."Read More
hkingj avatar

hkingj

2-5 Cruises

Age 80s

Filters

1-10 of 67 American Star Cruise Reviews


Not happy with this ship.

Review for American Star to U.S.A.

eastofeden avatar

eastofeden

6-10 Cruises

Age 70s

We wanted to cruise the inland waterway. I thought this would be a luxury cruise because it was so expensive. The ship looked old and tired and the cabin was disappointing. They only had one elevator that was like a coffin and I didn't;t see any lifeboats, so no lifeboat drills, how do they get away with this? No phone in cabin and we had to ask for soap and toilet paper and waited hours for ...
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Sail Date: May 2021

Cabin Type: Cabin AAL

Traveled with disabled person


Wonderful Week on the Historic South and Golden Isles Cruise

Review for American Star to U.S.A.

MesaJandC avatar

MesaJandC

10+ Cruises

Age 50s

We have been to most areas of the United States, but haven't spent much time in the Southeast, so we chose to take the Historic South and Golden Isles cruise on the American Star with American Cruise Lines. From the start, ACL took great care of us, with our pre-cruise hotel arrangements and transportation to the ship. Check in was a breeze (even with the Covid precautions the ship staff took) - ...
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Sail Date: April 2021

Cabin Type: Cabin AA


Wonderful Cruise!

Review for American Star to U.S.A.

kimslewis avatar

kimslewis

6-10 Cruises

Age 60s

Had an absolutely wonderful time on this cruise. The American South is so beautiful and historic and seeing it by river was perfect. The excursions were top notch with interesting and knowledgeable tour guides. Two of my favorites were the Lowcountry Heritage tour In Beaufort and the Secrets of Savannah, which was a night time tour of Savannah. Very easy to get on and off the ship at your ...
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Sail Date: April 2020

Cabin Type: Cabin A


Better Than Expected

Review for American Star to U.S.A.

FoxKin avatar

FoxKin

2-5 Cruises

Age 60s

We were looking for a trip in the US and this one on the Intracoastal Waterway was a good deal compared to the same trip on the same boat with Road Scholar. Based on reviews on this site we weren't sure what condition the boat would be in. The boat had new carpeting and paint and was in good shape. The stateroom was good sized and comfortable. Our only issue was that the shower wasn't ...
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Sail Date: March 2020


Up to expectations

Review for American Star to U.S.A.

tnaylor12 avatar

tnaylor12

6-10 Cruises

Age 80s

This was our 9th cruise with American Cruise Lines so we are obviously satisfied with their overall performance. There have been some cruises where they failed to live up to their motto: "Small ship cruising done perfectly". That is a very high standard that they have set for themselves and they have, on occasion, failed to meet it. Their Customer Service team has been slow to address our comments ...
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Sail Date: December 2019

Cabin Type: Cabin AAC


DO NOT WASTE YOUR VACATION

Review for American Star to North America River

kandace59 avatar

kandace59

10+ Cruises

Age 60s

I chose this cruise line because they had the itinerary we were interested in. The seaside towns and islands visited were quaint and picturesque. Everything we were hoping for. The ship, however, was horrible. I found the crew to be uncaring and lazy. I brought our issues to the attention of the hotel manager early in our cruise, and while she was friendly, and said she would correct our issues, ...
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Sail Date: September 2019

Cabin Type: Cabin A


Not the Best American Cruise Lines Itinerary

Review for American Star to U.S.A.

allenm1043 avatar

allenm1043

2-5 Cruises

Age 80s

This was our fifth cruise with this company. We did the cruise called, "New England Islands". As usual the food was memorable. And as usual service at meals goes at a slow pace. For the first time on a cruise I had servers dump food on me - twice! They also had a specific problem at breakfast. I believe most people are eager for the first cup of coffee in the morning. That was very very ...
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Sail Date: September 2019

Cabin Type: Cabin AAC


Costly for a mediocre experience.

Review for American Star to Canada & New England

hkingj avatar

hkingj

2-5 Cruises

Age 80s

Would not recommend to others. Food and service only fair. Overall rating on scale of 1-10 would be seven (7).Cruise director attractive and friendly but inefficient. Made a number of mistakes for our group on excursion scheduling. Hotel director inexperienced as was the entire crew. Cabin service was ok but not great. On two occasions room was not made up until the afternoon and then only ...
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Sail Date: August 2019

Cabin Type: Cabin AAC


Training cruise and worst ship

Review for American Star to U.S.A.

Lafate avatar

Lafate

2-5 Cruises

Age 70s

We chose this cruise having experienced the lower Mississippi, which was wonderful. We enjoyed the Providence city excursion prior to the cruise. The driver was very knowledge and took us to many places of interest. However, this cruise was disorganized, seemed to be their training cruise and their oldest ship. Crew members were changed throughout the cruise. For example, the first ...
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Sail Date: August 2019


Chesapeake Bay 8 Day Cruise

Review for American Star to U.S.A.

Jetwoman avatar

Jetwoman

2-5 Cruises

Age 70s

We had never been to this area and this seemed like a great way to experience it...historically and culturally. This was our first cruise on American Cruise Lines. While the ship is not new, it was very clean and comfortable, and decently decorated. Our stateroom was AAC on the third floor and it was as large as advertised as was the bathroom. The bedding was very nice and the king bed quite ...
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Sail Date: November 2018

Cabin Type: Cabin AAC


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