"Got my email wrong, didn't provide any info or updates, changed the port at the last minute with no immediate plan on how to get passengers not at the cruise hotel to the ship.The New England cruise on the American Star was an example of blatant false advertising...."Read More
Our friends recommended American Cruise Lines to us, and this is our 6th cruise with ACL and now have sailed on their older small boats as well as the larger more luxurious boats.
We spent the night at the Hyatt Regency for a relaxing overnight stay prior to boarding the Star which was anchored immediately in-front of the Hotel. Boarding (as always with ACL) was easy, with lots of help and ...
We have traveled a lot, but have missed much of the USA. Our friends recommended American Cruise Lines (ACL) for both the quality of the cruise and the excellent on-board speakers and entertainment all keyed to the river and itinerary. We are seeing America on American Cruise Line.
We didn't know about the St. John's river prior to this trip, and while we have visited Florida many times have ...
We had an incredible Thanksgiving cruise on the American Star. We've never spent Thanksgiving on a cruise ship but after the experience we had with American Cruise Lines this year on the Star, I think we will always plan our future Thanksgivings aboard ACL. No cooking, no cleanup, no relatives!!! I hope you can read the menu, it was unbelievable the amount of dishes they had. Cocktail hour was ...
This was my first time on American Cruise Lines. We wanted to see some of New England. We flew into Providence, RI and stayed at the cruise line recommended Hotel. The hotel was overpriced and not helpful about what to do in Providence. The cruise line had a welcome package, but no information about Providence. We missed a great Italian restaurant area that we did not find out about until the next ...
This was a cruise of the New England Islands. We were excited to see these islands and they were beautiful.
The stops were typical of small town New England coastal life. It was interesting to see how the very rich live.
We chose American Cruise Lines because our previous experience with ACL on the Columbia River was great.
Of course that was before the pandemic. Perhaps, that ...
We picked this cruise because we'd never been to the New England Islands. The brochure said Providence to Providence. But the dock in Providence was damaged last year and American Cruise Lines is using a very unattractive dock in an industrial area of Fall River. A 40 minute bus ride away. That was just the beginning of problems. We embarked on a Saturday. Our bathroom fan screeched. It ...
We cruised New England in August 2022 on the American Star. It was awful. The worst cruise I have ever taken. The ship is old and in need of much maintenance. We had sewage back up in our shower 3 times. We embarked the ship from a different port than advertised. Had we not been on the pre- cruise exercuion we would have missed the ship, because we wre never informed of the embarking port change. ...
We chose this cruise to the New England Islands because my wife has never been to New England. The pictures and description on ACL website were misleading. This was nowhere near a luxury cruise. The best place to begin is the Rennaissance Hotel the day before the cruise. Room was nice but not worth $500.00. Embarkation was easy and without incident. However, the cruise line changed the port ...
July 2022 - My wife and I have been on numerous cruises (26+) throughout the world on various cruise lines over the years. This was our third cruise on American Cruise Lines (ACL). Our New England Islands cruise started on July 16 in Providence, Rhode Island.
Our flight from Florida arrived a day early, July 15, so we could enjoy the Providence area. We stayed at the Renaissance Providence ...
Though I listed Boston as the embarkation point, it was actually supposed to be Providence, a location not listed on this survey.This was the advertised as a New England trip from Providence to Providence, but the point of embarkation and disembarkation was actually Fall River—a forty minute bus ride from the Providence meeting spot, which caused a lot of inconvenience for some travelers, who were ...