American Star Cruise Reviews

We chose this cruise to the New England Islands because my wife has never been to New England. The pictures and description on ACL website were misleading. This was nowhere near a luxury cruise. The best place to begin is the Rennaissance Hotel the day before the cruise. Room was nice but not worth $500.00. Embarkation was easy and without incident. However, the cruise line changed the port ...

July 2022 - My wife and I have been on numerous cruises (26+) throughout the world on various cruise lines over the years. This was our third cruise on American Cruise Lines (ACL). Our New England Islands cruise started on July 16 in Providence, Rhode Island. Our flight from Florida arrived a day early, July 15, so we could enjoy the Providence area. We stayed at the Renaissance Providence ...

Though I listed Boston as the embarkation point, it was actually supposed to be Providence, a location not listed on this survey.This was the advertised as a New England trip from Providence to Providence, but the point of embarkation and disembarkation was actually Fall River—a forty minute bus ride from the Providence meeting spot, which caused a lot of inconvenience for some travelers, who were ...

The New England cruise on the American Star was an example of blatant false advertising. The website shows a new, modern ship with plenty of light and large staterooms and balconies. The American Star is a cross between a coastguard cutter and summer camp, outdated and broken down. Rust, dirt, broken chairs, outdated decor, stains on carpet - it is an embarrassment to the cruise line. Our door to ...

We chose this cruise because we were looking for a quiet, luxurious and relaxing experience. We had high expectations for this cruise due to its high cost (over $12,500 for 7 nights) and extensive marketing. Our first impression was very good. We booked the pre-cruise night in the Renaissance Hotel with the tour of Providence. The hotel was lovely and the service impeccable. The tour of Providence ...

We wanted a cruise close to our home in North Carolina and the Great Rivers of Florida on American Cruise Line fit the bill. We cruised the St Johns, ICW and went to Amelia Island and down to St Augustine. While the American Star is one of ACL older ships it was in grand condition. The crew was one of the best we have encountered. Dining was a great experience, Happy Hour was special and gave us ...

Tho I have been to Florida several times in the past, as in every state, country there are always new and different part to discover. I've heard of the St John River but had never been on it. Have always been curious about the manatees and their habitat so was anxious to have the opportunity to explore their 'home'. On the boat tour we saw a number of different birds, and other animals as well. ...

We also took the Great Rivers of Florida cruise in 2019 as our 9th cruise. We had to take this cruise again because we had vouchers from a cruise that was canceled because of COVID. The vouchers expired by the end of 2021, so our options were limited. On both of these cruises, Lake George was included as one of our destinations. I would very much have enjoyed cruising Lake George and observing the ...

All of our past cruises on ACL have been excellent, but this one did not quite live up to our expectations. Herewith what did not go right (much did go right -- see "On the Positive Side" below): Our Big Delay Our Inland Passage cruise on the American Star began as planned in Baltimore, MD. But after a day at our first port in Yorktown, VA, Captain O'Connor announced that a critical engine ...

The brochure made the cruise line sound wonderful. Paid twice as much as other cruises and received a Motel 6 experience. I cried. Within 2 minutes I realized we had been duped. Asked for an immediate refund. No matter what, no refunds. Old, cheap furniture. The bathroom had a urine smell. There was no headboard on bed. The cheap blinds didn't work. Bolts were missing on window frame. The ...