American Star Cruise Reviews

We were looking for a trip in the US and this one on the Intracoastal Waterway was a good deal compared to the same trip on the same boat with Road Scholar. Based on reviews on this site we weren't sure what condition the boat would be in. The boat had new carpeting and paint and was in good shape. The stateroom was good sized and comfortable. Our only issue was that the shower wasn't ...

This was our 9th cruise with American Cruise Lines so we are obviously satisfied with their overall performance. There have been some cruises where they failed to live up to their motto: "Small ship cruising done perfectly". That is a very high standard that they have set for themselves and they have, on occasion, failed to meet it. Their Customer Service team has been slow to address our comments ...

I chose this cruise line because they had the itinerary we were interested in. The seaside towns and islands visited were quaint and picturesque. Everything we were hoping for. The ship, however, was horrible. I found the crew to be uncaring and lazy. I brought our issues to the attention of the hotel manager early in our cruise, and while she was friendly, and said she would correct our issues, ...

This was our fifth cruise with this company. We did the cruise called, "New England Islands". As usual the food was memorable. And as usual service at meals goes at a slow pace. For the first time on a cruise I had servers dump food on me - twice! They also had a specific problem at breakfast. I believe most people are eager for the first cup of coffee in the morning. That was very very ...

Would not recommend to others. Food and service only fair. Overall rating on scale of 1-10 would be seven (7).Cruise director attractive and friendly but inefficient. Made a number of mistakes for our group on excursion scheduling. Hotel director inexperienced as was the entire crew. Cabin service was ok but not great. On two occasions room was not made up until the afternoon and then only ...

We chose this cruise having experienced the lower Mississippi, which was wonderful. We enjoyed the Providence city excursion prior to the cruise. The driver was very knowledge and took us to many places of interest. However, this cruise was disorganized, seemed to be their training cruise and their oldest ship. Crew members were changed throughout the cruise. For example, the first ...

We had never been to this area and this seemed like a great way to experience it...historically and culturally. This was our first cruise on American Cruise Lines. While the ship is not new, it was very clean and comfortable, and decently decorated. Our stateroom was AAC on the third floor and it was as large as advertised as was the bathroom. The bedding was very nice and the king bed quite ...

Friends had recommended this cruise line. AmericaCruise could not be blamed for the weather which was unsaleable. However, as we were could not go to Nantucket, Martha's Vineyard, Block Island, we were 2 days in New Bedfore and 2 days in NewPort. The brochure stated most excursions were complimentary, but this is UNTRUE. The only complimentary excursion were walking tours. They ranged from ...

A great cruise on a small boat - about 100 people. Smaller makes for more friendly. The chef told us at the beginning we would be eating lobster daily and that we did, at nearly every of the 3 meals a day. The lobster omelet was especially tasty. The on land trips were informative and we were allowed time to go out on our own as well. The cruise director Chelsea was just full of enthusiasm ...

We chose this cruise for our second one with ACL for two reasons: we are very impressed with the service and atmosphere of this cruise line and it was a lobster cruise. Yes, this ship was an older one, but that did not interfere with its charm - of course we prefer the personal service the smaller ships provide rather than the glitz and glam of the huge hotels on water. You will get to know ...