The New England Islands cruise was fabulous!!!! We visited a number of islands and mainland locations that I had been wanting to see for a long time. Being able to see them on one trip and not having to pack and unpack was perfect. We ... Read More
The New England Islands cruise was fabulous!!!! We visited a number of islands and mainland locations that I had been wanting to see for a long time. Being able to see them on one trip and not having to pack and unpack was perfect. We had plenty of time in each stop to both tour and have some time to look around on our own. The tours were well organized and very informative. The crew, from the Captain to the deckhands, was fantastic and could not have been nicer or more helpful.
Our cabin was a perfect size and kept tidy at all times. The chef and his staff went out of there was to see that everyone was well fed and happy.
The common areas were extremely comfortable and well stocked and a perfect place to visit with fellow passengers during our down time. We had everything we could possibly need for a perfect vacation.
Would highly recommend this cruise and cruise line to everyone!!! Read Less
We talked about a cruise for several years but had no inclination to sail on any huge cruise ship. When National Trust for Historic Preservation advertised their Hudson River Fall Cruise (on American Glory) and noted it began in New York ... Read More
We talked about a cruise for several years but had no inclination to sail on any huge cruise ship. When National Trust for Historic Preservation advertised their Hudson River Fall Cruise (on American Glory) and noted it began in New York City (we are both of New York origin) we combined the cruise with some days in the city. It was an excellent decision. I don't know the expectations of those reviewers who complained about the state of the ship but as one who has sailed (wind) the west coast of Scotland in a small (34 ft) boat, the accommodations and state of the ship were excellent--very comfortable but still with a feeling of being at sea (even though were on a river) if the door to the balcony was left open. Even my wife, a non-sailor and prone to seasickness, was happy with the accommodations.
We also liked the informal dress code--jeans for me. Most of the staff were young and, occasionally, their experience showed (I noticed on mooring once one deckhand didn't know his knots) but their open, friendly attitude made the service very satisfactory in our opinion. The food was abundant and good. Likewise entertainment was good. The shuttles provided on disembarkation were appreciated. Shore excursions, mainly historic homes, were worth the sometimes long bus rides. The other passengers were easily approachable and conversations over dinner or at sights visited were interesting.
Lectures by the National Trust tour leader were ok albeit too long and rather unspecific relative to the sites visited. Most importantly, the fall colors on the Hudson were spectacular and our appreciation for the beauty of the river having seen it from the water has been increased. Surprisingly to us most of the passengers were older than we are (78 & 76) and one guy traveling alone was 90! So it gives us hope to take a few more. Read Less
American Cruise lines slogan is, 'small ship cruising done perfectly' but should be 'too little for too much'. American Cruise Lines missed the mark in everything they did. The vessel looked old and poorly maintained. You could see rust ... Read More
American Cruise lines slogan is, 'small ship cruising done perfectly' but should be 'too little for too much'. American Cruise Lines missed the mark in everything they did. The vessel looked old and poorly maintained. You could see rust and corrosion everywhere. The food was of poor quality and poorly prepared. The bar was only open from 5:30 - 6:30 PM during the happy hour where hors d'oeuvres were served by the dining room staff. They were frequently cold and poor quality. Something like frozen Pigs in a Blanket. The dining room food followed the same low quality policy. As an example the FIRST NIGHT out the special for the evenings dessert was blueberry pie. How hard is it to plan 49 pieces of pie? It must be difficult because they ran out before the last two tables were served.
While Maine is a beautiful State ACL performed poorly by not arranging for good dockage. In one town we were tied up behind a large building used for ship repair. In front to our ship was a facility for repairing buoys. Any attractions were several miles away. We missed one of the most important stops of the cruise. Bath, Maine was completely skipped. This evaluation is just the surface of the poor performance. My letter to the President of American was three pages long. By their actions they must have partially agreed with my complaint as they planned to replace furniture in staterooms and paint the boat. This minimal action will not fix the problem. Read Less
My friends and I (6 of us in all) were looking forward to our cruise up the Maine coast. We are seasoned travelers and have experienced many cruises over the years. We were all very disappointed and felt we paid too much and received too ... Read More
My friends and I (6 of us in all) were looking forward to our cruise up the Maine coast. We are seasoned travelers and have experienced many cruises over the years. We were all very disappointed and felt we paid too much and received too little. The Glory is a very inadequate ship -- old and in need of retrofitting. There were no stabilizers and during the night the water was so rough the dresser drawers kept opening and closing as we were tossed around in our beds. Very dangerous if you got up in the middle of the night to use the bathroom and you trip over the open drawers.
The food was just terrible. Going on a cruise you expect great food. Not the case. It was prepackaged food (we saw the boxes being loaded onto the ship in port). When you expect NY strip steak (as written on the menu) and you get roast beef, it was a surprise. And having pork tenderloin 3 days in a row was a bit much.
The crew was very hospitable although very green. They did double duty by serving us breakfast, lunch and dinner as well as cleaning our staterooms. A little bit much.
All in all not what I expected. I guess I expected too much after the other cruises (some 10 over the past 8 years). Being on a cruise ship you should expect good accommodations and great food. Not the case on the American Glory. Read Less
This was supposed to be a 50th wedding anniversary gift for myself and my wife. We love the east coast, being from California we don't get to see it very often, and we thought, what better way to explore that area of the country. From ... Read More
This was supposed to be a 50th wedding anniversary gift for myself and my wife. We love the east coast, being from California we don't get to see it very often, and we thought, what better way to explore that area of the country. From the start things went wrong. The information on the website says that American Cruise Lines has modern "brand" new ships. If that's the case, The American Glory is not one of them. The ship is old, and to say it's "tired" is to put it gently. The furniture is frayed, smells musty from being on the water for so long, and the décor is something that looks from the 1980's, and I don't think it's supposed to be retro. I actually asked when was the last time the ship was renovated, and I was told it gets a "light" upgrade in the off season. Well, it needs a major overhaul. We saved for over a year for this cruise and the first impression we got was not what we were sold on. The staff was great, and the only reason why we didn't just get off half way through and take our trip into our own hands.
The food was mediocre and unimaginative. The dishes we received weren't what was advertised. We were told these were "award winning chefs" and having a piece of seafood, bland starches and over cooked vegetables aren't acceptable. My wife sent back her dinner 3 times the first night because it was over done and I saw several other tables sending back dishes. After that, we started eating just one large meal at breakfast (it's hard to mess up toast and fruit), and then eating off ship when we could to avoid lunch and dinner onboard.
Our room wasn't the "hotel sized room" that we were promised, and again, the carpets were torn, the furniture was damaged and everything looked as if it had been used just too many times. The bathrooms are not friendly to people like me who have mobility issues and my wife was upset about the lack of amenities. Bad cable TV that didn't work very well, there were no robes, no slippers, no high end toiletries, the towels were rough on the skin and finding ice? good luck. There's nothing modern about the room, wifi is spotty and there isn't even a safe for the room. For a price point close to $10,000 we could have gone and done something so much better.
I had read the reviews from other passengers, and I should have (and wish I had) paid more attention. What you see in the brochures is not what you get when you come onboard. As far as I'm concerned this is a "bait and switch" company. They show you what may be the absolute nicest room on their nicest ship and then when you get onboard you get something totally different. This especially applies to the people in the photos, they are about 30 years younger than the people you actually find onboard. We were definitely of the younger age group, in our early 70's. Most people on this ship are in their 80's to 90's.
I did some more research and saw Viking was coming to the United States in a few years. We have cruised with them in Europe before and loved every minute. We will never cruise with American Cruise Lines again and will gladly spend our money with Viking when they get here. Read Less
The Glory is a wonderful small ship - 50 passengers - and this 10 day itinerary from Providence, RI to Portland, ME has so many beautiful ports. The food was the best we have had in 6 other American Cruise Lines trips and featured ... Read More
The Glory is a wonderful small ship - 50 passengers - and this 10 day itinerary from Providence, RI to Portland, ME has so many beautiful ports. The food was the best we have had in 6 other American Cruise Lines trips and featured shellfish at every meal. The young servers and deck hands can be inexperienced but are cheerful and eager to please. Just be patient - you are on vacation after all! Wine with lunch and dinner is a treat. Evening cocktail hour was marred by rude guests raiding the bar before staff arrived to start the event, but you can't control the guests. Normally American Cruise Lines guests are mature, respectful experienced world travelers, and of course there were many of those on this trip as well. The historian/speaker was so knowledgeable and easy always with us. The local entertainment in the evenings was mostly perfect. We stayed at the Residence Inn Providence Airport one night before the cruise and the shuttle service was appreciated. American offered a shuttle to the Portland, ME airport at the end of the cruise. Short excursions were mostly bus trips but also included a schooner sailing, and a lobster bake at a beautiful museum grounds in Rockland, ME. Cabins are small but most of your time is spent up on deck enjoying the scenery. Most days are completely spent in ports so lots of sightseeing is possible. This is a great itinerary and we were blessed with perfect summer weather. Read Less
This was an Eagle Society cruise on the rivers of Florida. It was very relaxing with one or two tours a day. There was plenty of extra time to explore the towns where we stopped. We enjoyed talking to the historian who was on board. He had ... Read More
This was an Eagle Society cruise on the rivers of Florida. It was very relaxing with one or two tours a day. There was plenty of extra time to explore the towns where we stopped. We enjoyed talking to the historian who was on board. He had very good knowledge of the area and what we would see. We really liked the service on the ship. The food was very good and we had good choices when we signed up for the various meals. The cruise director was very good and helpful. We got to know a lot of people on the ship. The crew was very friendly. Read Less
We traveled on the Great Rivers of Florida Cruise. We have traveled outside the US previously and wanted to see a bit of this country. We chose this cruise due to the proximity to our home and we were able to drive to the port. We ... Read More
We traveled on the Great Rivers of Florida Cruise. We have traveled outside the US previously and wanted to see a bit of this country. We chose this cruise due to the proximity to our home and we were able to drive to the port. We stayed in the Hyatt where the ship was docked. Arriving at the ship we were greeted, our luggage taken to our room and instruction was given to the lounge where we were able to get drinks and snacks. The lounge had plenty of large windows so we did not miss a thing while cruising. The meals were wonderful - gourmet dining. American Cruise ships have experts on board that have lectures on the flora, fauna and history of the areas traveled through and to. These were extremely entertaining. All crew members were helpful, even when taxed with a non-cruise situation. Disembarkation, while easy, was also sad. We felt like we had made new friends we would not be seeing for a long time or again.
This was our first time on a small boat and enjoyed the atmosphere and fellow cruisers. Don't feel lost as you do on a large ship holding 1000's of people. Get to meet and interact with the others cruising (American Glory holds 49 ... Read More
This was our first time on a small boat and enjoyed the atmosphere and fellow cruisers. Don't feel lost as you do on a large ship holding 1000's of people. Get to meet and interact with the others cruising (American Glory holds 49 passengers and our trip had 29 on board). Small boat cruising also allows you to have more direct contact with the cruise director and other staff and receive more personalized response. The staff were very courteous and responded to any needs. You can order off the menu if they have the ingredients onboard; i.e., wish a sandwich for lunch instead of a hot meal. The stateroom was very roomy and had sufficient space for clothing and luggage. We found the bed very comfortable. Small boat cruising does not allow for a lot of entertainment, so if you are looking for that you don't want to do this type of cruising. The American Glory did not have any exercise equipment onboard so if this is important than this would not be for you. Majority of those cruising are seniors. Small boat cruising allows for a very relaxing and enjoyable trip, instead of a very active one.
This was a marvelous 10 night cruise from Portland, ME to Providence, RI with six stops in Maine along with days in Nantucket and Martha's Vineyard. The 50 passenger American Glory was full, and we all had a great time. A guest lecturer ... Read More
This was a marvelous 10 night cruise from Portland, ME to Providence, RI with six stops in Maine along with days in Nantucket and Martha's Vineyard. The 50 passenger American Glory was full, and we all had a great time. A guest lecturer was aboard with us, and evening entertainment was usually imported from shore. This cruise is geared for intelligent adults...children would not be happy. Shore excursions were optional and varied in their interests. Some passengers took off on their own and were given good directions about doing this.
Travel to Portland was easy by air, train or automobile. Disembarkation in Providence was very efficient and fast. A shuttle to the airport was provided for those who wished it. The American Glory is a fine little ship with three lounges as well as ample outdoor space on three levels and a spacious dining room...Seating is never assigned. The food was excellent and represented the local environment with a lot of fresh fish and lobster on this New England cruise. Special Lobster Cruises are available! I have traveled a number of times as a solo passenger on American Cruise Lines and have always had a fine experience.
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