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19 American Glory Cruise Reviews

The New England Islands cruise was fabulous!!!! We visited a number of islands and mainland locations that I had been wanting to see for a long time. Being able to see them on one trip and not having to pack and unpack was perfect. We ... Read More
The New England Islands cruise was fabulous!!!! We visited a number of islands and mainland locations that I had been wanting to see for a long time. Being able to see them on one trip and not having to pack and unpack was perfect. We had plenty of time in each stop to both tour and have some time to look around on our own. The tours were well organized and very informative. The crew, from the Captain to the deckhands, was fantastic and could not have been nicer or more helpful. Our cabin was a perfect size and kept tidy at all times. The chef and his staff went out of there was to see that everyone was well fed and happy. The common areas were extremely comfortable and well stocked and a perfect place to visit with fellow passengers during our down time. We had everything we could possibly need for a perfect vacation. Would highly recommend this cruise and cruise line to everyone!!! Read Less
Sail Date June 2016
We talked about a cruise for several years but had no inclination to sail on any huge cruise ship. When National Trust for Historic Preservation advertised their Hudson River Fall Cruise (on American Glory) and noted it began in New York ... Read More
We talked about a cruise for several years but had no inclination to sail on any huge cruise ship. When National Trust for Historic Preservation advertised their Hudson River Fall Cruise (on American Glory) and noted it began in New York City (we are both of New York origin) we combined the cruise with some days in the city. It was an excellent decision. I don't know the expectations of those reviewers who complained about the state of the ship but as one who has sailed (wind) the west coast of Scotland in a small (34 ft) boat, the accommodations and state of the ship were excellent--very comfortable but still with a feeling of being at sea (even though were on a river) if the door to the balcony was left open. Even my wife, a non-sailor and prone to seasickness, was happy with the accommodations. We also liked the informal dress code--jeans for me. Most of the staff were young and, occasionally, their experience showed (I noticed on mooring once one deckhand didn't know his knots) but their open, friendly attitude made the service very satisfactory in our opinion. The food was abundant and good. Likewise entertainment was good. The shuttles provided on disembarkation were appreciated. Shore excursions, mainly historic homes, were worth the sometimes long bus rides. The other passengers were easily approachable and conversations over dinner or at sights visited were interesting. Lectures by the National Trust tour leader were ok albeit too long and rather unspecific relative to the sites visited. Most importantly, the fall colors on the Hudson were spectacular and our appreciation for the beauty of the river having seen it from the water has been increased. Surprisingly to us most of the passengers were older than we are (78 & 76) and one guy traveling alone was 90! So it gives us hope to take a few more. Read Less
Sail Date October 2015
American Cruise lines slogan is, 'small ship cruising done perfectly' but should be 'too little for too much'. American Cruise Lines missed the mark in everything they did. The vessel looked old and poorly maintained. ... Read More
American Cruise lines slogan is, 'small ship cruising done perfectly' but should be 'too little for too much'. American Cruise Lines missed the mark in everything they did. The vessel looked old and poorly maintained. You could see rust and corrosion everywhere. The food was of poor quality and poorly prepared. The bar was only open from 5:30 - 6:30 PM during the happy hour where hors d'oeuvres were served by the dining room staff. They were frequently cold and poor quality. Something like frozen Pigs in a Blanket. The dining room food followed the same low quality policy. As an example the FIRST NIGHT out the special for the evenings dessert was blueberry pie. How hard is it to plan 49 pieces of pie? It must be difficult because they ran out before the last two tables were served. While Maine is a beautiful State ACL performed poorly by not arranging for good dockage. In one town we were tied up behind a large building used for ship repair. In front to our ship was a facility for repairing buoys. Any attractions were several miles away. We missed one of the most important stops of the cruise. Bath, Maine was completely skipped. This evaluation is just the surface of the poor performance. My letter to the President of American was three pages long. By their actions they must have partially agreed with my complaint as they planned to replace furniture in staterooms and paint the boat. This minimal action will not fix the problem. Read Less
Sail Date August 2015
My friends and I (6 of us in all) were looking forward to our cruise up the Maine coast. We are seasoned travelers and have experienced many cruises over the years. We were all very disappointed and felt we paid too much and received too ... Read More
My friends and I (6 of us in all) were looking forward to our cruise up the Maine coast. We are seasoned travelers and have experienced many cruises over the years. We were all very disappointed and felt we paid too much and received too little. The Glory is a very inadequate ship -- old and in need of retrofitting. There were no stabilizers and during the night the water was so rough the dresser drawers kept opening and closing as we were tossed around in our beds. Very dangerous if you got up in the middle of the night to use the bathroom and you trip over the open drawers. The food was just terrible. Going on a cruise you expect great food. Not the case. It was prepackaged food (we saw the boxes being loaded onto the ship in port). When you expect NY strip steak (as written on the menu) and you get roast beef, it was a surprise. And having pork tenderloin 3 days in a row was a bit much. The crew was very hospitable although very green. They did double duty by serving us breakfast, lunch and dinner as well as cleaning our staterooms. A little bit much. All in all not what I expected. I guess I expected too much after the other cruises (some 10 over the past 8 years). Being on a cruise ship you should expect good accommodations and great food. Not the case on the American Glory. Read Less
Sail Date August 2015
This was supposed to be a 50th wedding anniversary gift for myself and my wife. We love the east coast, being from California we don't get to see it very often, and we thought, what better way to explore that area of the country. ... Read More
This was supposed to be a 50th wedding anniversary gift for myself and my wife. We love the east coast, being from California we don't get to see it very often, and we thought, what better way to explore that area of the country. From the start things went wrong. The information on the website says that American Cruise Lines has modern "brand" new ships. If that's the case, The American Glory is not one of them. The ship is old, and to say it's "tired" is to put it gently. The furniture is frayed, smells musty from being on the water for so long, and the décor is something that looks from the 1980's, and I don't think it's supposed to be retro. I actually asked when was the last time the ship was renovated, and I was told it gets a "light" upgrade in the off season. Well, it needs a major overhaul. We saved for over a year for this cruise and the first impression we got was not what we were sold on. The staff was great, and the only reason why we didn't just get off half way through and take our trip into our own hands. The food was mediocre and unimaginative. The dishes we received weren't what was advertised. We were told these were "award winning chefs" and having a piece of seafood, bland starches and over cooked vegetables aren't acceptable. My wife sent back her dinner 3 times the first night because it was over done and I saw several other tables sending back dishes. After that, we started eating just one large meal at breakfast (it's hard to mess up toast and fruit), and then eating off ship when we could to avoid lunch and dinner onboard. Our room wasn't the "hotel sized room" that we were promised, and again, the carpets were torn, the furniture was damaged and everything looked as if it had been used just too many times. The bathrooms are not friendly to people like me who have mobility issues and my wife was upset about the lack of amenities. Bad cable TV that didn't work very well, there were no robes, no slippers, no high end toiletries, the towels were rough on the skin and finding ice? good luck. There's nothing modern about the room, wifi is spotty and there isn't even a safe for the room. For a price point close to $10,000 we could have gone and done something so much better. I had read the reviews from other passengers, and I should have (and wish I had) paid more attention. What you see in the brochures is not what you get when you come onboard. As far as I'm concerned this is a "bait and switch" company. They show you what may be the absolute nicest room on their nicest ship and then when you get onboard you get something totally different. This especially applies to the people in the photos, they are about 30 years younger than the people you actually find onboard. We were definitely of the younger age group, in our early 70's. Most people on this ship are in their 80's to 90's. I did some more research and saw Viking was coming to the United States in a few years. We have cruised with them in Europe before and loved every minute. We will never cruise with American Cruise Lines again and will gladly spend our money with Viking when they get here. Read Less
Sail Date July 2015
The Glory is a wonderful small ship - 50 passengers - and this 10 day itinerary from Providence, RI to Portland, ME has so many beautiful ports. The food was the best we have had in 6 other American Cruise Lines trips and featured ... Read More
The Glory is a wonderful small ship - 50 passengers - and this 10 day itinerary from Providence, RI to Portland, ME has so many beautiful ports. The food was the best we have had in 6 other American Cruise Lines trips and featured shellfish at every meal. The young servers and deck hands can be inexperienced but are cheerful and eager to please. Just be patient - you are on vacation after all! Wine with lunch and dinner is a treat. Evening cocktail hour was marred by rude guests raiding the bar before staff arrived to start the event, but you can't control the guests. Normally American Cruise Lines guests are mature, respectful experienced world travelers, and of course there were many of those on this trip as well. The historian/speaker was so knowledgeable and easy always with us. The local entertainment in the evenings was mostly perfect. We stayed at the Residence Inn Providence Airport one night before the cruise and the shuttle service was appreciated. American offered a shuttle to the Portland, ME airport at the end of the cruise. Short excursions were mostly bus trips but also included a schooner sailing, and a lobster bake at a beautiful museum grounds in Rockland, ME. Cabins are small but most of your time is spent up on deck enjoying the scenery. Most days are completely spent in ports so lots of sightseeing is possible. This is a great itinerary and we were blessed with perfect summer weather. Read Less
Sail Date July 2015
This was an Eagle Society cruise on the rivers of Florida. It was very relaxing with one or two tours a day. There was plenty of extra time to explore the towns where we stopped. We enjoyed talking to the historian who was on board. He had ... Read More
This was an Eagle Society cruise on the rivers of Florida. It was very relaxing with one or two tours a day. There was plenty of extra time to explore the towns where we stopped. We enjoyed talking to the historian who was on board. He had very good knowledge of the area and what we would see. We really liked the service on the ship. The food was very good and we had good choices when we signed up for the various meals. The cruise director was very good and helpful. We got to know a lot of people on the ship. The crew was very friendly. Read Less
Sail Date April 2015
We traveled on the Great Rivers of Florida Cruise. We have traveled outside the US previously and wanted to see a bit of this country. We chose this cruise due to the proximity to our home and we were able to drive to the port. We stayed ... Read More
We traveled on the Great Rivers of Florida Cruise. We have traveled outside the US previously and wanted to see a bit of this country. We chose this cruise due to the proximity to our home and we were able to drive to the port. We stayed in the Hyatt where the ship was docked. Arriving at the ship we were greeted, our luggage taken to our room and instruction was given to the lounge where we were able to get drinks and snacks. The lounge had plenty of large windows so we did not miss a thing while cruising. The meals were wonderful - gourmet dining. American Cruise ships have experts on board that have lectures on the flora, fauna and history of the areas traveled through and to. These were extremely entertaining. All crew members were helpful, even when taxed with a non-cruise situation. Disembarkation, while easy, was also sad. We felt like we had made new friends we would not be seeing for a long time or again. Read Less
Sail Date December 2014
This was our first time on a small boat and enjoyed the atmosphere and fellow cruisers. Don't feel lost as you do on a large ship holding 1000's of people. Get to meet and interact with the others cruising (American Glory holds ... Read More
This was our first time on a small boat and enjoyed the atmosphere and fellow cruisers. Don't feel lost as you do on a large ship holding 1000's of people. Get to meet and interact with the others cruising (American Glory holds 49 passengers and our trip had 29 on board). Small boat cruising also allows you to have more direct contact with the cruise director and other staff and receive more personalized response. The staff were very courteous and responded to any needs. You can order off the menu if they have the ingredients onboard; i.e., wish a sandwich for lunch instead of a hot meal. The stateroom was very roomy and had sufficient space for clothing and luggage. We found the bed very comfortable. Small boat cruising does not allow for a lot of entertainment, so if you are looking for that you don't want to do this type of cruising. The American Glory did not have any exercise equipment onboard so if this is important than this would not be for you. Majority of those cruising are seniors. Small boat cruising allows for a very relaxing and enjoyable trip, instead of a very active one. Read Less
Sail Date November 2014
This was a marvelous 10 night cruise from Portland, ME to Providence, RI with six stops in Maine along with days in Nantucket and Martha's Vineyard. The 50 passenger American Glory was full, and we all had a great time. A guest ... Read More
This was a marvelous 10 night cruise from Portland, ME to Providence, RI with six stops in Maine along with days in Nantucket and Martha's Vineyard. The 50 passenger American Glory was full, and we all had a great time. A guest lecturer was aboard with us, and evening entertainment was usually imported from shore. This cruise is geared for intelligent adults...children would not be happy. Shore excursions were optional and varied in their interests. Some passengers took off on their own and were given good directions about doing this. Travel to Portland was easy by air, train or automobile. Disembarkation in Providence was very efficient and fast. A shuttle to the airport was provided for those who wished it. The American Glory is a fine little ship with three lounges as well as ample outdoor space on three levels and a spacious dining room...Seating is never assigned. The food was excellent and represented the local environment with a lot of fresh fish and lobster on this New England cruise. Special Lobster Cruises are available! I have traveled a number of times as a solo passenger on American Cruise Lines and have always had a fine experience. Read Less
Sail Date August 2014
My husband and I have considerable experience as presenters on inland waterway cruises. We were looking for a (nonworking) trip that would accommodate his mobility difficulties with my own interest in regional culture. And we love to ... Read More
My husband and I have considerable experience as presenters on inland waterway cruises. We were looking for a (nonworking) trip that would accommodate his mobility difficulties with my own interest in regional culture. And we love to eat! The 7-day Maine coast Lobsterfest cruise was a winner on all counts. My husband could be comfortable resting in the cabin while I was active on shore excursions, which were excellent. The service was provided by a young staff whose thoughtfulness and enthusiasm more than made up for any lack of experience. I still remember all their names and think of them with gratitude. The shore excursions were thoughtfully planned, and the onshore expertise was very good indeed. I was somewhat underwhelmed by the onboard culture specialist, who was knowledgeable but not particularly outgoing; nonetheless, the library resources on board were great and I filled in my "research" gaps quite satisfactorily. We are early to bed folks, so missed much of the entertainment. I can't say enough about the excellence of the food. I grew up on the Chesapeake Bay, and am very particular about the quality of my seafood and the imagination and flair with which it is prepared. I would rate the food 11 on a scale of 1-10! Read Less
Sail Date July 2014
We left Jacksonville Nov. 29 on The Great Rivers of Florida. This was a very relaxing cruise on quiet waters. The historian/naturalist Rachel Perkins was excellent in sharing her love for this area and her knowledge of the waterways and ... Read More
We left Jacksonville Nov. 29 on The Great Rivers of Florida. This was a very relaxing cruise on quiet waters. The historian/naturalist Rachel Perkins was excellent in sharing her love for this area and her knowledge of the waterways and islands as well as the birds and other wildlife. The crew was outstanding: friendly, competent, and extremely hardworking. The cabin (lowest price) was roomy, comfortable, and clean. Meals were excellent, and the chef knew how to handle meats. There was always a choice of meat or fish/vegetables, and they were very good about making substitutions. We also appreciated their choice for half-portions which were quite ample. Shore excursions were mixed with some getting great reviews like the boat tour around Amelia Island and some that could be skipped like the walking tour of Green Cove Spring. The public rooms need some attention. Dining room chairs tended to be too soft and too low for many of us, and the higher, firmer chairs were at a premium. The lounge also had low, soft seating which is not always the most comfortable for some of us. This is a small ship, and 41 was a very comfortable number to cruise with, easy to meet and talk with people. The first night's entertainment was a historical re-enactor who was very good, discussing the early development of the area. The musical entertainment on other nights tended to be very average to below average and we skipped out after the first few minutes. By and large, the other cruisers were well-educated, some but not all retired. There were no cliques and even the family groups were open to meeting and talking with all of us. Read Less
Sail Date December 2013
My wife and I were looking for an east coast river cruise to a location we had never travelled.We have sailed with American Cruise line 4 times before and liked their personal approach. The Glory is a small ship with only 50 ... Read More
My wife and I were looking for an east coast river cruise to a location we had never travelled.We have sailed with American Cruise line 4 times before and liked their personal approach. The Glory is a small ship with only 50 passengers.This allows for a different type of experience.You get to know everyone on board. The demographic for the cruise matched us as we had just turned 70. Starting with the cabins,they are unusually large.In our experience,this is unusual, as we have done multiple Riverboat cruises in Europe. The food on Board was very good.The breakfast was fresh cooked and very substantial .Lunch and dinner were quite good,variation a plenty and included wine and soft drinks.The menu changed every day,and included many choices. The happy hour in the evening is wonderful.Complementary cocktails--well made and Nice Hor dourves The evening cocktail hour is especially nice for chatting with new friends. Passengers mill around and talk about the days stops. The ports are all interesting and very accessible as the ship docks right in town. Most of the tours were led by a local person with a few self guided tours as well. The dress is casual and the atmospherics is very congenial. There was a wonderful lecturer on board who made the entire trip interesting by talking about the various areas and locals we visited.You could soak up as much knowledge as you wanted about the area.or-as we often did just kick back. In summary .my wife and I strongly recommend this ship and cruise line.In fact,we are going on another trip in the fall to the inland passage way-east coast.This is the type of travel we enjoy.No packing and unpacking and no pressure to have to do anything if you are tired.   Read Less
Sail Date December 2013
Our choice of this cruise was made from three criteria. First it was a small ship, allowing us to visit ports not filled with other cruises, not ruined by the presence of too many other tourists. Second, as a Florida resident, I was ... Read More
Our choice of this cruise was made from three criteria. First it was a small ship, allowing us to visit ports not filled with other cruises, not ruined by the presence of too many other tourists. Second, as a Florida resident, I was interested in learning some early history and third we did not have to travel far. From Jacksonville to Jacksonville on the small ship Glory, we visited seldom seen but historically significant ports like Palatka and Green Cove Springs and better known ones like St. Augustine. This cruise ably combined a view of early Florida with a very up-to-date environmental view. The small ship with comfortable accommodations, the small number of passengers all added up to a relaxing and friendly time on board. We boarded after a night spent in the Hyatt Regency Hotel with an exciting 16th floor room overlooking fireworks and a pre-Christmas boat parade just below us. Car in storage with the hotel, my husband and I boarded the ship. Throughout the cruise, we were offered shore cruises in each port which were varied (buses, walks, horse-drawn carriages, small boats). Our lecturer, Rachel, was informative with both historical and environmental information. She became an important part of our experience both on board as she lectured and shared meals with us and off the ship when she always knew the right questions to ask various locals who were docents on our shore excursions. Service was always there when needed.The meals were well cooked and became a great gathering place of new friends made. We particularly enjoyed the breakfast time practice of making our lunch and dinner choices though if we changed our minds, we were not held to those choices. Thanks especially for giving us a choice of half-portions. In summary it was a happy cruise, a quietly friendly time and one that we have recommended to the planning of several friends! Read Less
Sail Date December 2013
My husband and I went on the Maine Coast and Harbor Cruise this past September. We had not gone on any other cruises because the idea of being on a large ship with thousands of other passengers did not appeal to us. When we read an ... Read More
My husband and I went on the Maine Coast and Harbor Cruise this past September. We had not gone on any other cruises because the idea of being on a large ship with thousands of other passengers did not appeal to us. When we read an advertisement for American Cruise Lines and saw the cruise to Maine we decided to book our cruise, having taken a wonderful vacation to Maine nearly twenty years ago. The prices are slightly higher than on the huge cruise ships but the experience was wonderful and well worth it. We had a spacious room, enjoyed meeting people on the ship, as we were two of only 46 passengers. The personal attention was very nice with fun and energetic cruise directors, a very personable Captain and all with whom we came in contact were very nice and accommodating. The chef prepared exceptional meals and the opportunity to spend time alone was wonderful. We also took advantage of several excursions and enjoyed the time off the ship which was ample. We enjoyed the time so much we have book another cruise for 2014. I highly recommend American Cruise Lines. Read Less
Sail Date September 2013
This was our 4th cruise with American Cruise lines and it is a wonderful way to see the U.S.A. American built ships that are registered and owned in the US. and have American crews. What a great thing in the age of foreign registry, ... Read More
This was our 4th cruise with American Cruise lines and it is a wonderful way to see the U.S.A. American built ships that are registered and owned in the US. and have American crews. What a great thing in the age of foreign registry, ownership and multinational crews! We found our cabins on each ship to be comfortable, clean and well maintained. A balcony on each trip was worthwhile. Public areas are comfortable and never crowded. Land tours are full of great local sights and history. Lectures on board are pertinent to the regions being traveled. The crew is very accomodataing to passengers and cater to the predominately older passenger list. As on previous cruises the food is above average but not outstanding. While cruising New England we were disappointed to have fish that was frozen and not fresh. In particular we were served salt cod one night that was way too salty, meaning the chef didn't know how to de-salt the fish before serving. We had several variations of lobster and were served a lobster bake feast on shore. As with the fish selection, which should have been all fresh and locally sourced, we found that during harvest season they used too much frozen and canned produce. There are chances at every port to go ashore and try some very good restaurants. Overall we appreciate the small size of ships and passenger loads and have signed up for another cruise. Read Less
Sail Date August 2013
If one were to believe the marketing outline along with other supportive literature and link it with the cost we were looking forward to being spoiled. Go back a year and we'd just returned from another visit with UK friends in ... Read More
If one were to believe the marketing outline along with other supportive literature and link it with the cost we were looking forward to being spoiled. Go back a year and we'd just returned from another visit with UK friends in England and here was the ACL's booklet with our mail. We'd reviewed this same outline of ACL cruises for some years and decided why not. I called the ACL phone number expecting to talk with a knowledgable 'Cruse Line Specialist', but received such a difficult time as the reps I first tried to talk with could not answer any of my questions so I asked for a 'Supervisor' (who no longer works for the compay). She proved most helpful and set our minds at ease - should have gone with our earlier gut feelings and canceled our plans - but 13 months prior to this August 2013 we made our reservations. Just ahead to early August 2013 and we receive notice that the dock and sucure parking in Providence had been changed so we called for directions. The first 'Specialist' said that once we get to the dock and off load our luggage, we could easily take a taxi to the secure parking (thus leaving our car on a roadside near the dock). When I pointed this out to the ACL rep, she hung up the phone. I called again and was told by this other ACL rep that she lived in CT and thus knew nothing about Providence let alone be in a position to provide directions for center city Providence. Third call: Finally got someone who said they would send directions via eMail - most confusing directions provided for less than ten minutes of travel. We along with at least three other couples each spent over an hour in down town traffic before we finally found the secure parking lot where the lot attendent had no clue of our arrival.When we finally arrived back at the ship, our staterooms were NOT ready thus all were directed to the lounge. Once in our premium stateroom ($1000 more than the least expensive) we found that our requested king size bed with two bed side table lights were NOT provided, just simple twins with one bed side light. My wife soon found that only one wash cloth and one water cup was provided and her many requests for another failed, that was till she brought it to the attention of our guest speaker. We also soon found out that a back up roll of toilet paper was NOT provided until I broght this to the attention of one of the crew. There are two areas of which ACL has no control and that's the weather - both Captains did a great job handling the ship - and the flood of other visiters crowding sidewalks found in some of the stops. We have no plans to return to Nantucket. Again I point out $1500 per day. I arrived at this figure by including an averaging of total expenses. OK, so the ACL literature lists just over $1000 per day - first class for sure in many places but not on this ship. We can only agree with some other negative postings from others who have cruised on American Glory. After just 5 days, my wife was so upset, she raised the question about leaving the ship mid cruise and finding our own way back to Providence, this before I pointed out that we'd enjoyed some high points and to put all the repeated negative issues aside and seek out good things. Brushing she tears aside, she accepted my suggestion BUTOne the night before arriving in Portland and the end of the cruise with our bus to Providence to be waiting for a 7:30 departure for the three hour trip back to the secure parking, Carol tossed her name tag into the trash and loudly declared: NEVER AGAIN!! Little did we realize that we'd be waiting on the dock for three hours for a bus that arrived from the company terminal less than ten minutes from the dock. Was this a second bus secured at the last few minutes from some other company, this after we'd been told our bus from Providence was delayed in traffic? So far after mailing the summary report back to ACL headquarters and following up with an eMail, we've heard nothing from ACL. Guess they have accepted my wife's "NEVER AGAIN" thus see no reason to bother us again. Pilgrim20 Read Less
Sail Date August 2013
Having just completed an 11 day new England cruise I am compelled to warn anyone looking to cruise with American Cruise lines to think again! We came all the way from Australia believing the glossy advertisements only to be sadly ... Read More
Having just completed an 11 day new England cruise I am compelled to warn anyone looking to cruise with American Cruise lines to think again! We came all the way from Australia believing the glossy advertisements only to be sadly disappointed. Worst cruise vessel we ever experienced by far. AML claim to be voted the best small ship line in the world, nothing could be further from the truth and this claim is totally false. A highly priced cruise and advertised as being of a high standard on a modern vessel, personal service by experienced staff and great food and wine.. blatent misrepresentation in our view. The ship is a absolute disgrace! 13 years old and apparently its had no maintenance other than mechanical refit in 2012. Totally worn out interior and outdated decor with rust bubbling out of the floors and walls. The beds were hard and worn out and the food, advertised as first class with experienced staff, was the worst I ever encountered on a cruise. Anything not eaten was served up the next day and the day after as well, same food different name and a lot of it was inedible! the wine was cheap rubbish and a very small selection, it was included in the price. The crew, mostly hired just a day or two before the cruise departed was totally inexperienced. The only crew with any marine qualifications or experience were the Captain and the first mate. He was on his first job from marine college! The rest of the deckhands had never set foot on a ship and had no qualifications. They worked hard and did their best with little help or instruction. The service crew were also totally without experience and did not know the difference between a Merlot and a Chardonnay, "Oh is that a red or a white I was asked??" none had any waiting experience and had no idea on how to serve. The cruise director and assistant had no clue of how to run a cruise and although every query was answered with "absolutely" the truth was a McCales navy of ineptitude and bumbling. This company has employed young and inexperienced people, (off the internet)then pay them almost nothing and work them 17 hours a day tied into a 3 month contract. We felt very sorry for them because they tried very hard but with no experience and no support or training, it was an uphill battle and blatant exploitation of young people trying to make a start. The safety aspects were of such a concern I contacted the coastguard when we boarded to check the ship was even licenced to carry passengers in open waters. (it apparently was certified in 2012, must have been by a blind man. The only safety equipment consisted of very old life jackets and some old worn out small rubber dinghys with net floors which were rotting. No EPIRBs and no way of launching the rafts. The crew had not been trained and the safety demo by the first mate was scary. He did not know if there were safety rafts or where they were when asked. No engineer on board and 2 only marine qualified personnel. 45 passengers mostly in their late 60's and 70's, this ship is a disaster waiting to happen. I asked the first officer what would happen if there was a mechanical problem at sea. He said he had no mechanical knowledge so he would phone a shore based engineer and ask him how to fix it.. "if its difficult we will send a text photo to... scary stuff when navigating in treacherous waters with only 2 qualified crew!!The Captain was experienced but he was really a one man band and its hard to believe that this ship qualifies to carry passengers in open waters with only 2 qualified crew. American Coastguard, you need to investigate! This vessel would not be allowed to operate in any other civilised country and would not even be licenced to operate in closed waters in Australia.! The places visited on the cruise and the scenery and ports we saw certainly very nice, its a lovely part of the USA but no way worth the high cost compared to any other cruise we have been on. The final, but not surprising ineptitude was the 20 or so elderly passengers, including one in a wheelchair, left for over 3 hours on the Portland dock waiting for a bus. Oh its been "delayed in traffic" they were told but in reality the bus had been booked for the wrong day! This happened on some shore excursions as well. Many of these passengers missed connecting flights from Providence as a direct result of this. Constant changing schedules due to mismanagement, no communication from the cruise personnel and lots of lame excuses was the order of the day! So if you are planning to cruise with this Company, my advice is DONT risk it. Find another company who have some standards because this company has none! "American Glory?" No, "American Disgrace" more like it.. What a piece of ship!!.   Read Less
Sail Date August 2013
I've taken reviews about the one I'm about to write with a grain of salt, figuring that the reviewers were new cruisers, had too high expectations, got in a snit over one incident, were generally sour people, etc. I hope that ... Read More
I've taken reviews about the one I'm about to write with a grain of salt, figuring that the reviewers were new cruisers, had too high expectations, got in a snit over one incident, were generally sour people, etc. I hope that this review is not one of those, it's issued as a warning to those who are reviewing taking an unusual trip around the New England area after having done Europe and other itineraries to death. So, you want an overpriced cruise where ½ the crew was just hired last week, has never worked in a restaurant before, much less on a cruise ship and is therefore clueless? You want a ship so small that it can't handle two-foot swells, much less, (God forbid) 4 foot or 7 foot? You want a cruise where your itinerary gets changed pretty much every day? You want a ship that has intermittent electrical and air conditioning problems? You want a ship where you're told that the ship would dock at all the ports only to have 2 ports tendered thereby stranding some of the elderly and infirm on-board? American Glory is your ship! Launched twelve years ago, the ship is in need of a refurb and full of quirks. With a 50 passenger compliment, it's got some of the largest cabins I've ever seen in over 20 years of ocean, lake and river cruising. It floats like a cork in a bottle and wallows over every little bump in the ocean. My wife has only been seasick once in all of our cruises until the infamous "bingo storm" of August 10. The ship has no telephone in the cabins, leaving no way to contact each other room to room or the ship, a constant worry due to our having two of our party in their mid-80s and frail having no way to contact the ship's crew when they stayed aboard on several ports. There is no dedicated bar (simply too small) although a table was set up in the lounge every day at 5:30 for cocktails. There is no front desk, only a small office that was not manned very often, so your needs for your cabin often had to wait to be filled until you could track someone down. The free internet is less than intermittent, which everyone pretty much understood would happen in extremely rural areas, but it was a pain and even in ports where you would think there would be good access, you had to sit down right next to the mobile hot spots in the public areas to connect. The local expert was a charming and knowledgeable man, Jeremy L'entremont, one of the world's foremost experts on lighthouses. There were several lighthouse tours and if lighthouses are your thing, Jeremy is your bobo. The other nightly entertainment options were a combination of singer/storytellers of unknown quality (didn't go to any of them) although one simply failed to show and we were shown Jaws instead, which was a nice touch since we were in Martha's Vineyard at the time, which was the locale for the movie. The ship's brochure showed an ambitious 10-day itinerary. Portland Maine Rockland Maine Camden Maine Belfast Maine Bar Harbor Maine Boothbay Harbor Maine Bath Maine Gloucester Mass Martha's Vineyard, Mass Nantucket Island Mass Providence RI Although there was the standard "we reserve the right to change the itinerary for any reason" warning, the ship should just have listed all of the possible stops and said "we'll go to several of these places, but if there is any rough weather at all, all bets are off." Our Actual Itinerary: Portland Boothbay Harbor Maine (immediately informed upon leaving Portland that Bath was supposed to be next but would be skipped due to rough seas). Turtle Neck Cove (stayed overnight in protective remote cove) Castine Maine (this was actually on the pre-trip itinerary that we got a few weeks before the trip but not on the printed itinerary when we signed up for the trip). Bucksport Maine (two days, one of which involved an hour-long bus ride to Bar Harbor) Camden Maine Belfast Maine Gloucester Mass Martha's Vineyard (we arrived in the morning with no announcement that we were skipping Nantucket) New Bedford Massachusetts Providence RI Other than the forced overnight in Turtle Neck Cove and the time spent in the deadly dull Bucksport (the Penobscot Narrows Observatory was worth an hour but the ship didn't arrange trips to it so we did it on our own) the stops all had some interesting things in them and some were very charming, Belfast being my favorite. Pam, the overworked and young cruise director worked tirelessly to line up new tours and cancel old ones when the Captain made his decision to change the itinerary again and again, largely with success. The ship was in a no-win situation as it is clearly NOT a ship that has any business plying the seas that it is out on, and God forbid that we should have tried to make Bar Harbor in 7 foot swells, like our unfortunate sister ship, American Spirit, endured. Yet, the 4 foot swells we rode on August 10 out of "Perfect Storm" Gloucester showed that even those seas were not anticipated by the crew. Books, pop cans, liquor bottles, TVs, lamps, food and ships equipment went to the floor or rattled around like the crew had never encountered rough seas. The Assistant Hotel Director (an INTERN) was laughably attempting to hold a bingo game for about 45 minutes when the boat was rolling around like a dog trying to scratch his back on the ground. Finally the Hotel Manager Shawn (who was never around) cut off the festivities (after one of the guests fell trying to come up to the front of the room to claim his bingo prize) and we went through three more hours of gut wrenching wallowing on our way to what we thought would be Nantucket but turned out to be Martha's Vineyard. The ship's crew tries hard within their capabilities. They seemed willing but only the Captain and the First Mate seemed like they would be able to handle an emergency. The serving crew was a mixture of great, OK and truly terrible. The kitchen director, Wilmary knew that and rotated the staff among the tables on a daily basis. Half of the staff had been hired the week before and one of the crew quit by the end of the week after only working one week. They seemed to be mostly hired out of job fairs in Colorado and Oklahoma. They spent a lot of time looking at the ocean and saying "wow." The food was excellent and abundant although trying to get a bottle of wine that wasn't on the "free" list was a chore even though we were willing to pay for it. The electricity went out for one whole morning -- the crew didn't inspire much confidence in the electrical system where, in order to get the ship's generators to function again, not only did they shut off all passenger's air conditioning, but also UNSCREWED THE LIGHT BULBS IN THE HALLWAY! Clearly there are some capacity issues with the electrical system or maybe it is just worn out after 12 years. Late in the trip the air conditioning went out with no explanation and no one having a clue as to when it would be fixed. Lunch that day was a Bataan death march with a temperature that must have been near 90 in the dining room. When the air conditioning was working it was often too cold, but better that than eating in your skivvies. The crew did their best to accommodate us that evening when our group got served en plein air on the observation deck for an anniversary party. The air conditioning was still not fully fixed over 24 hours after the outage started and we disembarked in Providence. I've heard other people say that other American Cruise Lines ships and tours, for example the Columbia River trip were exceptional. Not so with this one. They need a bigger boat and need a better crew. Read Less
Sail Date August 2012
American Glory Ratings
Category Editor Member

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