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334 MSC Cruises MSC Armonia Cruise Reviews

The number one reason we booked this particular trip was an overnight in Cuba, someone make sure that didn't happen, MSC went above and beyond in my opinion to make it up to us, they exceeded our expectations in that regard, the ... Read More
The number one reason we booked this particular trip was an overnight in Cuba, someone make sure that didn't happen, MSC went above and beyond in my opinion to make it up to us, they exceeded our expectations in that regard, the embarkation was smooth and the cabin was ready for us, our cabin attendant was extremely good, courteous and knowledgeable, the only gripe was the horrible and tiny shower in our cabin a cloth shower curtain that was eating us alive! The Pizzeria is open all the time, food was good, in the dinning room we requested at table for two and got it, but we were practically on top of the tables next to us, the food needs to be improved, the steak was tough and tasteless, prime rib night the bake potato was served with no butter, no sour cream, just plain, the staff was superb and they brought us anything we requested, for breakfast in the restaurants when you ask for cream for your coffee, they act like they have never heard such a thing! The shows for the most part were really good, the cruise director wasn't on board, but his assistant took over and he did a fabulous job, they were always smiling and cheerful. The most annoying gripe happened while having breakfast, I asked a waiter for water, his reply, "I only take breakfast orders" I told 1 of his supervisors and they apologize. We have done the Caribbean plenty of time and were looking forward to Cuba, it didn't happened :( I would sail again with them and for an old ship, still looks good and it is not a tacky palace like some other line :) We met great people at the meet and mingle, the Captain didn't see fit to join us! The MSC Divina's Captain make sure to meet us back in March of this year With a few flaws I would still sail again on the MSC Armonia Read Less
Sail Date September 2019
I'm really NOT a cruise snob! I don't go around telling people how many I've been on in the first five seconds of meeting aboard a ship. I don't even display my card(s) around my neck and I'm a Chaîne des ... Read More
I'm really NOT a cruise snob! I don't go around telling people how many I've been on in the first five seconds of meeting aboard a ship. I don't even display my card(s) around my neck and I'm a Chaîne des Rôtisseurs reject. I choose my ships and cruises based on the price, itinerary, ship and if I'm solo or not. This one was offered by MSC as a 7-night leg on a 14-night back-to-back originally to Havana, Montego Bay, Georgetown and Cozumel. Political winds changed their direction and blew away Havana and Montego Bay, in blew Ocho Rios and Key West. (Note, I'm from Miami, born and raised. Sailed the Caribbean since a kid.) So if you add it all up, I embarked and disembarked like...ten times on this ship and each one was a breeze. I never had one problem getting aboard or off of the Armonia, unlike every darned ship I've ever been aboard! I mean it. No delays. No unwanted searches. The worst thing was this "Face-To-Face" intrusion imposed by the US Immigration Service. What a joke! I'm not going into the politics. Bottom line: despite lines to tenders and the gangway, they move pretty briskly. Maybe the ship was quite less than full on that cruise. Cabin was sized about right for two--another inch shorter in any direction would be cramped. Plenty of storage space, cleverly concealed. Nice touches absent such as towel animals, facial tissue or chocolates on the pillow. Equipped to the standard: flat screen TV (with very few channels), desk with electrical outlets, mini-bar, window clean enough to shoot video/photos through, direct-dial phone system, programmable safe and plenty of mirrors. Air conditioning worked great, the bed(s) was comfortable and a nice selection of pillows. Bathroom was the smallest one in which I've ever taken a shower. Love the ship. I truly respect her, as I would an aging duchess. She's gleaming, clean as a whistle yet nicked, cracked,worn and dented in places you'd expect after being trod on by millions of feet or sat upon by hundreds of thousands of buttocks. She has a lovely profile, looks like a ship instead of a hotel parked atop a slab of hull. She's gorgeous inside and outside, not screaming, projecting a luxurious and vibrant vibration. Colorful with taste, a bit dated in that Art Deco-inspired Starlight Disco. Comfortable public rooms, well-appointed Library, Bars, and my favorite space--the Cigar Room. Entertainment was enchanting. I was so impressed with how much they do with nothing onstage, it's mind-boggling. Ingenious use of minimal sets and props coupled with pre-recorded audio allowed for the performers' physical gifts and voices take over. The dancers were fluid and acted as well, the singers were excellent in several languages and the gymnasts and balancing act were superb. The DJs had an international flavor to the mix, sounded wonderfully exotic to our ears trained on disco, hip hop and rap. The lounge acts were professional, multi-cultural and talented. Service was modeled on Carnival, the leader in providing personal service in mainstream cruising. On MSC Armonia they ALWAYS remembered your name after hearing or seeing it the first time, they never abused the knowledge by shouting it out in false camaraderie at every opportunity. Everyone who has any contact with guests was polite, friendly without being overly solicitous or fake. They were quietly friendly. They took wonderful care of their guests. Particularly worth mentioning are my wonderful cabin steward, Shella and the best darned member of the waitstaff, Made. Ports-of-call were...well, I'm probably not the one to ask after this cruise. I've been there. It was fortunate I have a friend in Ocho Rios who was wonderful about meeting me just outside the pier and conducted me on a terrific unauthorized shore excursion. As far as the other places, well...except for my quest for Cuban cigars, I could have stayed aboard. I did find the best lunch and Cuban cigars in Cozumel, and the best cigar experience in Georgetown, Grand Cayman. Whatever you've done there, I got the t-shirt. Key West? I got off of the ship, walked far enough away to activate my cell phone, bought a bottle of water and a hunk of fudge from this lovely lady inside this old historical warehouse, smoked a cigar next to a Rastafarian playing a steel drum for an hour, angering the anti-smoking Gestapo tourists (not the Rastaman) and walked back to the ship. (Via tram) Dining was a minor disappointment, after reading so many of the previous reviewers' opinions of the food. Food is what I'm about. Some people eat to live...you know the rest. Nothing aboard MSC Armonia will kill you. Except for the corned beef hash at breakfast. That stuff is poisonous. On the other hand, the polenta was divine. The pizza, especially the whole-wheat crust, was AWESOME! The gelato, especially the straciatella was INCREDIBLE! I should have just stuck with Italian breads and ice cream the whole darned cruise. The lack of fresh fruit in the buffet area was embarrassing. No bananas! They were all at the Vitamin Bar, or they were grabbed by the bunch by my fellow banana lovers. One bowl of pineapple disappeared immediately. One bowl of watermelon walked away by itself. Too much emphasis on melons, not enough on berries of any kind. They had a couple of Italian cold cuts, but no prosciutto that I noticed (some Oscar Meyer ham) to go with their endless parade of melons. The best cuisine on the ship was the Indian, followed by the Italian. Not enough of Asian cooking. The biggest problem: serving hot food HOT and cold food COLD. The carvery was a hit-or-miss affair. I was TOLD the prime rib was great. Everything else that I saw was mediocre (pork roast, turkey breast) to horrible (meat loaf). Why were all of the hamburgers overcooked and dry? Why were the cheeseburgers covered with ONLY American cheese? No choice, not even PROVOLONE?? Thank you, chef, for staying away from attempting barbecue. With the buffet, it's purely a coin toss. In the Marco Polo Main Dining Room, I made the mistake of failing to communicate my preference to eat alone. I also failed to notice that dinner was at 6:00, a crucial half-hour before I'm used to settling down to eat--even on other cruise lines. These two mistakes forced me to record video with unusable audio thanks to excessive noise created by my dining partners Night One; and to miss out my MDR meals (that I usually enjoy) three out of seven nights. Of course, I completely missed out on "Elegant Night." Both nights. My fault. Lobster is something I like, but it's not worth sacrificing an $11.00 cigar I'm smoking in the Cigar Room in order to eat frozen fish. The only Asian-influenced dish I tried was the Thai shrimp. Horrible. Tasteless. I had to scrape that breading off to reveal the skinny shrimp. If you think that by waving the hot chile flakes over them works, you're wrong. The Asian-influenced salad was good. The pasta was al dente. That was good. There was only ONE pasta dish or sauce offered. That was bad. The lamb was served two-sided: rare on one, medium-well on the other, AND it was lukewarm and fatty. I didn't order ONE steak the entire trip. I just didn't trust the beef, I suppose after eating one bite of their hamburger and gagged. Dry as a hockey puck. The Duck L'Orange was so fatty and so lacking in orange flavor, it was a total waste of a bird destined for duck soup. The sauce coating the mussels tasted as if it came right from a Lipton Soup package. The asparagus were delicious.The Indian dishes were superb! The desserts were pedestrian. Most of them were just too darned sweet, missing the rich flavor of chocolate or fruit! The banana and coconut tart was wonderful, marred by that raspberry coulis. I'm not going any further with this. What's the point? I got what I paid for. Canned peaches and cheap chocolate. I went to that Surf & Turf Restaurant sampling meet and greet. Everything was grabbed by the early-arrivals and cleaned off every darned tray. I got one half-flute of faux-champagne, one crab cake and one piece of that disgusting pseudo-cheesecake. A complete waste of time coupled with a hustle. Overall, I'd say the food available in the restaurants was average, mediocre--a "C" grade. If you like congenial conversation with civilized people, the Cigar Room is the place to meet. Of COURSE the place smells! Of COURSE sometimes people get a little bit boisterous--there's a bar 7 meters away. OF COURSE you can watch your favorite sport sitting in a comfortable leather lounge chair smoking your favorite stogie. They have a limited but well-chosen selection of cigars available to buy at typically inflated prices. Bottom line: it was an exceedingly pleasurable cruise, subtracting the expected food fails. I had plenty of good food and drink, lovely ladies to keep me company and a diverse crowd to enliven the conversation. Watch for my videos appearing on my YouTube channel, TeachinTV. Read Less
Sail Date September 2019
I choose the MSC Armonia because my daughter recommended it and because of the price for an Ocean view. In general, the ship is small and old but that is not the most relevant of the cruise. Our expectations and needs were around: Jacuzzi, ... Read More
I choose the MSC Armonia because my daughter recommended it and because of the price for an Ocean view. In general, the ship is small and old but that is not the most relevant of the cruise. Our expectations and needs were around: Jacuzzi, Casino, food, live music and musicals. It was hard to be inside the Jacuzzi and we decided to go early in the mornings. The Casino is small and there is no many machines. The food was very good and varied (Buffet and restaurant), and the pizza and gelatos excellent. The Italian musical is wonderful, the singers are virtuous. The best of the cruise: The Duo Express at the Rum Bar, beside to be exceptional musicians, they have the ability to entertain people from different nationalities, with a big variety of music. Maggie and Patrick were always ready to attend you, preparing and serving drinks. At the restaurant we were served by René, a very nice boy from El Salvador. Our table was very international (4 couples: 2 Poles, 2 american (North Caroline) one Philippines girl with an american boy and us (Latin people).One of the most important characteristics o this cruise is the opportunity to share with people from different nationalities and languages, which should be the standard of the crew; however, an employee from the restaurant went to the american couple and asked them if they want to move to other table due to "our accents" . This action promote discrimination and is unacceptable. The crew should promote interculturality; by the way, they are from different cultures and nationalities. Read Less
Sail Date September 2019
We booked this cruise at the last minute for my Birthday. It was on sale and we got a killer deal. Pros. Loved my group of people. Loved the other cruisers. The pizza & gelato were great. Embarkation was smooth. The port ... Read More
We booked this cruise at the last minute for my Birthday. It was on sale and we got a killer deal. Pros. Loved my group of people. Loved the other cruisers. The pizza & gelato were great. Embarkation was smooth. The port stops were great. Cons Boat does need refurbished. (Warped decks, loose tiles in the shower) Dining room service was awful. At one point we walked out after sitting there for 30+ minutes without getting water. Beds were the least comfortable of any line we have cruised. Constant announcements early in the morning. Our room was straightened but never truly cleaned. For example a tissue on the bathroom counter would stay for days. Or a cup with a melted half eaten icecream cone would just stay unless we placed it outside the door. Ports. Jamaica---- we did Dunns River Falls. No excursion. Just walked out to the street and caught a ride over for $20. Grand Caymen---Google Captain Marvin's and book straight through them. Cozumel----4th visit. So wandered bought vanilla and jumped back on the ship to enjoy the pool. (Do reccommend taking a taxi to Mr. Sanchos beach club if you are looking for s beach break). Key West.---- wandered town, had conch fritters and frozen chocolate covered key lime pie. Read Less
Sail Date September 2019
This is a small ship and not as "fancy" as the large ships, but the smaller size made the ship more intimate and easily to get to know the staff. Our favorite bartender was Jinyess; very nice and very funny and our waiter in ... Read More
This is a small ship and not as "fancy" as the large ships, but the smaller size made the ship more intimate and easily to get to know the staff. Our favorite bartender was Jinyess; very nice and very funny and our waiter in the dining room was Marce who was beyond accommodating, polite, and helpful. Every meal Marce recommended was prepared perfectly. We arranged balcony rooms and were very pleased with the size and storage available. Our room steward kept our room at tip-top shape the entire cruise and always had a smile on his face (room 9106!). The dining options were varied and the food, which needs to meet a variety of international diners, was very good. There was a variety of options for breakfast, lunch, and dinner for vegetarians as well as 'regular' eaters. There were enough entertainment options and activities that if anyone was bored, they would have been bored anywhere!. I must say that embarkation and disembarkation were the smoothest we have ever experienced! I wish they were all that smooth! This was a big relief! The only thing I would recommend anyone double checking is their beverage package. We registered and paid for the "easy" drink package which didn't cover any of the alcohol options we drink; We're vodka, mixed drink, and wine drinkers. None of the drinks we wanted were in the package. I really wish our travel agent had perused that more! We may have chosen a different cruise line if the price were cheaper total package. We had to spend a lot of $$$$ extra to get the next level package. Every other cruise we took had ONE alcohol package: you paid one price and every drink was covered. That's my only complaint. The gym was very nice. It had machines to work every muscle, free weights, stretch/yoga area, and cardio. In summary, I would recommend the cruise line and ship but, if paying for a drink package (and it IS vacation!), I strongly suggest that you look it closely. Read Less
Sail Date September 2019
Enjoyed a (relatively) spacious cabin and great service from the onboard staff. Embarkation in Miami was fast and easy. Ate in the dining room every night and never had a bad meal. I'm a vegetarian and accustomed to limited ... Read More
Enjoyed a (relatively) spacious cabin and great service from the onboard staff. Embarkation in Miami was fast and easy. Ate in the dining room every night and never had a bad meal. I'm a vegetarian and accustomed to limited choices. I think I tried every vegetarian option on the dinner menu and was never disappointed. Delicious! service in the dining room was excellent, too! We had the Easy Drink package. Checked the list of spirits before we bought it to make sure we'd be satisfied with the options. The bartenders are all very professional. Gelato was delicious. Several flavors each day. We ate breakfast and lunch in the buffet every day. Sometimes the seating was crowded. Crew members were always busy clearing tables. The desserts were always delicious. Pizza was very good, and a variety was always available. Made-to-order omelets were always good. The pools are smallish and oddly shaped, but so relaxing! The salt water was always wonderfully warm. It was heavenly to just float in the pool until ready for the next drink. Entertainment depended heavily on the talented crew members. The dancers, singers and musicians are all talented professionals. The cruise staff are all friendly, fun, and truly invested in helping everyone to join the fun. (Their talent show was hilarious!) We enjoyed the theater shows that we saw, but missed a couple because the theater was full before we arrived. Games were a hoot whether you watched or participated. Every area of the ship was spotlessly clean. Every crew member I encountered was polite and professional. Most were genuinely friendly. Some confusion and slow service with the booking and pre-sailing communication. 10 days later, still have not received a final statement of onboard spending. Read Less
Sail Date September 2019
It started with a can’t beat price, and it ended being a vacation to remember. Embarkation was a breeze, best of all the cruise lines. The ship is older but we found it to be well maintained and very clean. We were upgraded to a suite ... Read More
It started with a can’t beat price, and it ended being a vacation to remember. Embarkation was a breeze, best of all the cruise lines. The ship is older but we found it to be well maintained and very clean. We were upgraded to a suite which added to the vacation. Our steward Jimmy was great always taking care all our needs, we were very pampered. Dining was solid a bit bland on some nights but nothing that salt and pepper couldn’t fix. Our waiter Christian was very attentive and always had my lemonade ready at the table. Only issue was we wished the dinners had been more Italian inspired. Entertainment was old school which we enjoyed. The crew was great in the variety show, and the performers were talented. Service on the ship was excellent never had to wait or had any issues that weren’t addressed. Ports were fun, met some very nice people and we especially loved costa maya (4 wheeling followed by a couples message, can’t beat the combo). Our guides on the 4 wheeling excursion in Costa maya, Genesis I believe was his name was excellent. I have been on many excursions and never felt that our safety was the #1 priority like it was in costa maya. All in all msc did so well by us we are already looking to book in December on the Maraviglia. Read Less
Sail Date September 2019
This was the 12th cruise I have been on with the 5th cruise line I have cruised with. This was the WORST cruise I have EVER been on and the first and LAST time I will ever cruise with MSC. I spent the first 4 days in line at the Guest ... Read More
This was the 12th cruise I have been on with the 5th cruise line I have cruised with. This was the WORST cruise I have EVER been on and the first and LAST time I will ever cruise with MSC. I spent the first 4 days in line at the Guest Relations desk for Internet (did not have Internet access until the afternoon of the third day) and billing issues...long wait in line each time. There was false advertising for both "unlimited" Internet access and "unlimited" onboard drinks. The cabin beds were like sleeping on bricks and I had to call more than once for towels and cleaning of the bathroom. The bathroom shower was the tiniest I've ever experienced. The food was absolutely terrible both in the buffet and the restaurant (food was sent back EVERY night because it was simply inedible). The theater shows were amateurish and only mildly entertaining; the only show that was really entertaining was the crew talent show. There were few onboard entertainment activities for adults (shuffleboard...really??...and the arts and crafts were designed for children). The movies shown in the theater and on TV were at least 3 years old (also only 2 English-speaking non-sports channels on TV) and there was no streaming capability whatsoever. There were no separate activities targeted to 18-30 year olds...a single lounge disco was provided for all ages (ridiculous). To cap it off, there was no published pricing for the guest pictures for sale at the end of the cruise and pricing appeared to be established on a random basis and very unprofessionally and unethically sold ("pick out which pictures you want and we'll tell you the price"). The price quoted for 10 pictures was more than double the pre-boarding price offered online and more than I have EVER paid for pictures on any cruise. I received a lower price (albeit still higher than I have ever paid) for the pictures only after complaining to the photo department manager. And the quality of the pictures was poor, specifically the background scenery was shabby and every shot had wrinkled "flooring" which makes it clear that the poses were taken in front of fake scenery. I cannot express the extent of my disappointment in this cruise and my experience with MSC...warning...choose another cruise line. Read Less
Sail Date September 2019
Originally booked this cruise for Cuba, but since changes in itinerary, we visited Honduras, Costa Maya, Cozumel, and Key West. Great ports, ship docked close to all restaurants and shopping. On board the Armonia, the food was typical, ... Read More
Originally booked this cruise for Cuba, but since changes in itinerary, we visited Honduras, Costa Maya, Cozumel, and Key West. Great ports, ship docked close to all restaurants and shopping. On board the Armonia, the food was typical, shopping good, and shows great. Ship is in need of updates, since its an older ship. Cruise critic put in an amazing private party with cake, drinks, and hor'dorves. Great to mingle with fellow cruisers and get good information on their experiences, and to get insight on future crises. Pros and cons of other cruise lines. Cruise critic does not sell anything during this private party. They only want you to have fun and meet and mingle with other guests. Cruise director was there and we had a group picture that we got free, delivered to our stateroom the next day. 8x10. That was awesome! Looking forward to next cruise and definitely the cruise critic patty! Thank you Cruise Critic! Read Less
Sail Date September 2019
First time..2 week cruise for our family of five. My husband and I have already been on 2 Carnival cruises which were fun and decided to book a 2 week cruise for us and our 3 children (first time on a cruise for the kids 18, 16, 14). ... Read More
First time..2 week cruise for our family of five. My husband and I have already been on 2 Carnival cruises which were fun and decided to book a 2 week cruise for us and our 3 children (first time on a cruise for the kids 18, 16, 14). CONS: - Food was mediocre. Luckily my kids are really easy to please and were content with pizza, burgers, fries and gelato. The buffet was average, normal breads and pastas but I would say lacking in variety. Being on a 2 week cruise is great but the food choices become mundane and repetitive which makes eating less exciting. Lol. Blah and average. Wait staff was attentive, but some were a little less friendly which could be attributed to cultural diversity since they all come from different parts of the world. So I’m definitely understanding in that aspect. - Unfortunately room cleanliness was lacking. I always bring Lysol and Lysol wipes to scrub down my cabin at first walk through. Being a nurse I know the importance of disinfection and would rather have piece of mind from the very beginning. That being said, my bathroom shower stall had mold. Very gross. My room steward was the sweetest person and I hate confrontation. But I brought him in the room to point out the areas of mold in the shower. He told me he would clean it and it was never done (or if he did do it, it wasn’t done well). I went down to guest services and told the staff and they said it would be taken care of with a deep clean. Upon returning to my room, the bathroom smelled like bleach or some kind of cleaner, however the mold still remained. I basically threw my hands up in the air and decided to let it go. I didn’t want a long drawn out battle and wanted to enjoy the rest of my vacation without any drama. Therefore, mold was my cabin mate for 2 weeks. Read Less
Sail Date September 2019
We chose this cruise because of the Cuba ports, unfortunately they were cancelled. Our 10 year old child LOVES MSC mini and Juniors club. MSC Orchestra was our first ever cruise in 2014, and we've loved them ever since. We been on ... Read More
We chose this cruise because of the Cuba ports, unfortunately they were cancelled. Our 10 year old child LOVES MSC mini and Juniors club. MSC Orchestra was our first ever cruise in 2014, and we've loved them ever since. We been on Divina and Seaside and now Armonia. The only complaint, well not complaint I had this whole cruise was on Italian Night, there was no "show" if you will, we always look forward to that. But at least they had the baked Alaska cake :) FREE GELATO!! It's was a pleasant surprise to be able to have complimentary gelato!! We partook daily :) And of course the pizza is always the best on MSC Cruise liners, secretly I cruise MSC just for that reason :) I wish the arts and crafts were better, maybe a paper rose making class, or adult coloring books, orgami, etc. Loved the Rum bar and the Pub!! Seemed to be our only hang out spots. Wonderful staff and stewards on this trip. Except for a sassy girl that served us in the Pub, she didn't know what she was doing. Oh well...no one is perfect. Now, this may be a sensitive issue but when did formal nights become so casual? I understand that some people may not like to dress up for that night, but maybe those select few should be directed to the buffet for that evening. I literally seen a man wear a bandana, t-shirt and jean shorts to both formal nights. Not a huge deal but he was always seen in the background of my families photos on formal night. Let's make cruising classy again, MSC!! Read Less
Sail Date September 2019
We took the cruise to celebrate our 31st Wedding Anniversary on 9-17-19. Though the reviews were sketchy we really had few options with a limited last minute budget. The only good thing to say about my MSC cruise is that we were upgraded ... Read More
We took the cruise to celebrate our 31st Wedding Anniversary on 9-17-19. Though the reviews were sketchy we really had few options with a limited last minute budget. The only good thing to say about my MSC cruise is that we were upgraded to a suite which was nice. The food was nasty and limited in selection, there were continuous options of foreign cuisine that did Not appeal to any of us. There was no decent variations of the food selections at any of the meal times throughout the day. If it weren’t for the burger buffet we would have starved for seven days. The common areas were routinely dirty with slick or sticky floors and tables, the language barriers were often frustrating and made communicating with staff impossible. After pretty much being forced to buy a drink package the cocktails were watered down so basically you pay hundreds of dollars for soda and water which was the only tolerable thing besides canned Miller light beer. The entertainment, if you can call it that, was ridiculous and childlike. We had no viable options for recreational activities except for 2 fuzball tables and 1 small ping pong table. Smokers were crammed in a tiny section with roughly 10 tables right next to the tiny pool. There were limited selections on the dining room menu making us avoid it after day 2. Every port the ship was docked about a mile away and they were short day stops. Shore excursions were ridiculously expensive through MSC and what they offered was very disappointing. In Costa Maya my GoPro was stolen while on an MSC sponsored excursion to Beach Escape beach & reporting this was a big hassle because of the misunderstandings with the language. The cabin steward was pleasant but the beds are uncomfortable and the balcony door rattled the entire cruise from turbulence and rough seas. Many of the staff were decent enough, but the overall atmosphere of the ship as a whole was complete rudeness and disregard. European passengers were Extremely rude most of the time and there was really nowhere on the ship except staying locked in my cabin to avoid it. I wish I could get a refund because this has been a horrible experience and ended up being a lot more expensive than planned with all their “extra” fees for every little thing. Making the experience more disappointing is that there was NO acknowledgement of our 31st Anniversary and the ship photographers couldn’t even take decent pictures of us so we could capture our special day!!! Just dreadful cruise, and horrible ship for Americans in my opinion. Luckily debarkation was quick enough because we couldn’t wait to get off that ship!!! Read Less
Sail Date September 2019
i was so excited to be going on this cruise ,i had never been on this cruise line before but had heard they were good.once on board we went to the buffet and was disappointed at the choices they had to offer ,hoping it would get better as ... Read More
i was so excited to be going on this cruise ,i had never been on this cruise line before but had heard they were good.once on board we went to the buffet and was disappointed at the choices they had to offer ,hoping it would get better as the days went on ,but it never did food was horrible ,cold or lukewarm always ! i will say the hamburgers,hot dogs, French fries were good and hot every time ,but eating that everyday got old.the pizza was good also.i was afraid to eat some of the things like dressings for salads they were never put on ice they were warm always good way to make people sick.the drink stations !!!either out of ice or ice tea and you would have to go to 2 different stations just to get a drink if you wanted both at the same time.they should also put a drink station out on the pool deck for more convenient to the guests all the other cruise lines I have been on has this.now on to intertainment what a joke.love marriage game and quest game were the only games that was fun.went to 4 of the theater shows the staff had put on they were okay.casino was so small and not much to choose from so I really didn't stay there to long for this reason.found a smoking area on the 6th floor which was nice and quiet but not a chair to sit in so you could enjoy the view and smoke.suggestion put some chairs out there !!!! I never receive a bill on the last night there as they stated everyone would get the day before so I went down to front desk but the line was so long.so I didn't know what they charged me and had no opportunity to dispute ,got home and checked my account took 4 days to take out the money but still don't know what I paid for.i will say caleb Charles bar server was the highlight of the cruise he was very personable and helpful telling us where to go and what to see when we got into the ports.cudos to caleb !!!! Read Less
Sail Date September 2019
Following are comments from our latest MSC cruise. Will number them so everything doesn't run together. 1) Ship is spotless - clean carpeting, clean flooring, no rust - crew always working 2) Service - in both our Cabin and ... Read More
Following are comments from our latest MSC cruise. Will number them so everything doesn't run together. 1) Ship is spotless - clean carpeting, clean flooring, no rust - crew always working 2) Service - in both our Cabin and during any of the dining times/locations was excellent 3) Crew - always smiling 4) Captain - very approachable and friendly 5) Shampoo & Body Wash in Cabin is MSC's signature product - very nice 6) Interior Cabin - storage adequate 7) Interior Cabin Shower - one suggestion that worked for us - shower is very 'tight' and curtain clings to you during shower - but you are able to shower without having the curtain pulled if you have the water directed appropriately - water does not flood the entire bathroom area - a quick wipe up and all is well - curtain not really necessary 8) Buffet - is very crowded and difficult to find seating during peak times - but staff is always wiping tables and doing their best to accomodate everyone - there is plenty of outdoor seating but not real comfortable in the heat - not sure if this is something that will be addressed during Dry Dock or not 9) Poolside - never had trouble finding a lounge however people do tend (as on every ship) to throw a towel down and reserve for extended time - lounge chairs are not good for reading - but there are 'chairs' also around the edge of the pool which are usually stacked that you can move to wherever suits you - I would move a chair alongside a lounge and all was well for me 10) Embarkation - arrived at ship about 11:15 and almost walked right on - it was great 11) Debarkation - exceptionally fast - Key West was our last port and we all went through Customs there - agents were on ship and we simply had to show our Passport - back in Miami there was no Customs 12) Fitness Center - used daily by husband - equipment okay - he is suggesting they could add the following: leg press, bicep machine, tricep machine, pull-up bar 13) Deck/Poolside - the one area of the ship that was "worn" and definitely needs replacing is the rubberized part of the deck - it is worn and has holes in it - I would think this would be addressed during dry dock. 14) Gelato and Soft Serve Ice Cream - on Deck 11 - is complimentary - can have it in either a little bowl or waffle cone - had 2-4 choices daily 15) Surf n Turf Venue - very good service and food exceptional - husband said it was the best Rib Eye Bone-In he had in a very long time 16) Food in other venues - we enjoyed everything offered and had no difficulty in finding something we enjoyed - no complaints Well I hope I have commented on everything i wanted to. If any questions please ask. Perhaps under the MSC Board is the best place to ask a question. Read Less
Sail Date September 2019
We chose this cruise in order to visit Cuba. Unfortunately, due to US sanctions we were unable to visit this port at this time. This ship is the oldest in the MSC fleet, and definitely due for some updating. As a whole, the ship ... Read More
We chose this cruise in order to visit Cuba. Unfortunately, due to US sanctions we were unable to visit this port at this time. This ship is the oldest in the MSC fleet, and definitely due for some updating. As a whole, the ship looked very clean, but did have a musty odor. The entertainment was ok.......a little too much dancing for our taste, but nicely done. Food was good......nothing really outstanding, but the service was excellent. The wait staff was very accommodating and professional. Unfortunately we were unable to go on any excursions due to a knee injury, but did take a sail boat ride/snorkel out of Key West which was a lot of fun. We did a little in-port shopping and had fun shopping for souvenirs and experiencing a bit of the native culture. We would definitely cruise on MSC again, but on one of their newer ships. Read Less
Sail Date September 2019
My wife and I greatly enjoyed this cruise. The most that caught our attention was the excellent treatment we received from all MSC Armonía employees. Kindness and courtesy since we entered through the doors. Especial mention to the ... Read More
My wife and I greatly enjoyed this cruise. The most that caught our attention was the excellent treatment we received from all MSC Armonía employees. Kindness and courtesy since we entered through the doors. Especial mention to the waiters at Marco Polo Restaurant, Kosih and Renelyn, excellent service. In the service area of ​​the room, Mr. Marion Garcia, far exceeded our expectations. The entertainment Kevin and Moises and their group are wonderful, original, dynamic. The shows at the Fenice Theater, compare with Circo de Soleil, or Brodway, incredible talents. The BR Beats band, wonderful, excellent musicians, and great singing. The cruise director Miguel and the captain (I don't remember the name) are high-class professionals. People who with honesty, respect and warmth make everyone, employees and clients feel like a family. The infrastructure of the ship requires remodeling. But the customer service, human warmth and love of its employees far outweigh that weakness of the ship. Read Less
Sail Date September 2019
We had a great time on our trip, our restaurant was Marco Polo and the service is excellent, our waiter was Armawan I Gede Agus (with 10 in service) from Indonesia. In Costa Maya we went on an excursion to the Bacalar lagoon and it was ... Read More
We had a great time on our trip, our restaurant was Marco Polo and the service is excellent, our waiter was Armawan I Gede Agus (with 10 in service) from Indonesia. In Costa Maya we went on an excursion to the Bacalar lagoon and it was fantastic, I recommend this excursion to everyone. The cruise crew is excellent and we loved that this cruise line is quite long in all the ports where it stops and so it gives us the possibility to know and enjoy each city we go to enough. We really liked the shows that we were given on the cruise every night, they have an excellent group of artists and we loved the night where they presented us with several staff members with different talents that have nothing to do with their usual tasks on the cruise, that it's excellent. The captain and the Cruise Director are always in contact with all vacationers and we liked that a lot. Read Less
Sail Date September 2019
Because of the hurricane Dorian our 7 day cruise was delayed leaving from the Port of Miami. This resulted in us missing the first 2 days of our cruise. Other than that everything went perfectly. Boarding went very well. We had ... Read More
Because of the hurricane Dorian our 7 day cruise was delayed leaving from the Port of Miami. This resulted in us missing the first 2 days of our cruise. Other than that everything went perfectly. Boarding went very well. We had requested 2 wheelchairs to board and after 10 minutes the chair pushers arrived and very carefully pushed up the jet away to the ship. This was the first time we were in a fully air conditioned jet away. It made it very comfortable. We were taken directly to the buffet and seated at a reserved table for handicapped passengers. As soon as we got in line a crew member immediately came over and asked if they could help hold the plates. We thought that was very caring and thoughtful. After eating we went to our cabin and checked with the front desk to see if any handicapped cabins had opened up since when we booked none were available. We were told they had to check with the guest services manager, Chanel, and call us back. Since we had an outside cabin moving us to an inside handicapped cabin was a downgrade. After seeing the other cabin we immediately agreed to switched since it gave us so much more room for our walkers and no steps into the shower. We noticed there was no note in our cabin with instructions for the Meet and Mingle Party so we called the front desk and they were able to tell us the information. They said the letter would come later. We went to the life boat drill and were relieved that we did not have to stand for an extended time. Since we were. Black Card Members we were able to dine in the Surf and Turf Restaurant one time at no charge. The service was excellent as well as the food. Food in the main dining room was okay and the service was excellent. Our cabin had a small TV with remote that had a built in sleep timer. The air conditioner was very strong so we asked for more blankets. The cabin stewards were always dressed in very elegant uniforms. They did an excellent job in keeping the rooms neat and clean. We were able to get room service every morning and had breakfast in bed at no charge. The pool was wonderful, it was salt water. They had a fully automated chair lift to help handicapped persons in and out of the pool. The pool temperature was just right. Nearby the pool was a Gelato Bar which was free and delicious. There also was a pizza bar which had several different kinds of pizza. There also was a hot dog, sausage and burger bar near the pool. Every day they had at least 3 Trivia games which we enjoy. We love to play so we can expand our knowledge and also for the competition. Maverick was our favorite Trivia caller. Their game of Quest was a lot of fun. Their shows were excellent. The movie theater was very spacious and comfortable with a nice sound system. We loved all the Ports of Call. We were fortunate to be invited to have dinner with the Captain and the Hotel Director Robert. The Captain had a great sense of humor. He also was very informative. The food was excellent and the service was elegant. When it came time to debark we had to get up early and were wheeled off the ship quickly. Special recognition to Chanel from Guest Services, Maverick from Cruise Directors staff and Joice , translator, who was an all around angel. Thank you for making our cruise really special. Read Less
Sail Date September 2019
We originally chose the Armonia because of how cheap the price was. I sailed with my husband and two kids and my mother in law. We had two ocean view cabins on the 8th floor. I knew going on the cruise that I shouldn’t expect too much ... Read More
We originally chose the Armonia because of how cheap the price was. I sailed with my husband and two kids and my mother in law. We had two ocean view cabins on the 8th floor. I knew going on the cruise that I shouldn’t expect too much from it just from reading previous reviews and watching videos on YouTube prior to sailing. Yet, I hate to say that even with low expectations I still wouldn’t sail on this ship again. First off, the ship is very very old and it clearly shows on the appearance of it. The lido deck floors are all chipping apart and the chairs upstairs near the pizza area and the hamburger areas were wobbly. The ship was “re-vamped” in 2011 and all I could think about is the fact that it still looked like nothing was done. The buffet area upstairs in uncomfortably tight. Even for a smaller ship and less people it felt more crowded then the ships I’ve been on with 6k+ passengers. The rooms were extremely tight and uncomfortable. I’m surprised they would even put three people in that small of a room. The bed in our room was broken and nothing was done to fix it. The ac felt like it was never on all over the ship and especially in the cabin. And the shower frame fell and hit my son. There are two pools both which were a decent size but with disgustingly warm and extremely salty water. They only had two hot tubs that were so small and only fit five people each. There was always a line to get in the hot tubs. The kids splash pad was probably one of the nicest splash pads on a ship that I have been on. My kids really enjoyed it. The food was below average in the buffet and dining room. We did really enjoy the breakfast options but lunch and dinner had barely any options other then the pizza, burgers, hot dogs, salad and fries. The five to eight options in the buffet were not good. The shows were not good except for the last night show which was the abyss which we enjoyed. There were barely any activities throughout the day so we spent our time mostly in the room or on the pool deck or eating. Overall, I knew to not expect much from this cruise but I was still disappointed. I wouldn’t go on the Armonia again. I would rather pay more and actually enjoy my cruise. Read Less
Sail Date August 2019
Let me say, except for the Cabin Attendant, EVERY PERSON we spoke with was VERY ACCOMMODATING AND HELPFUL! This ship is on the smaller size of Cruisers when Compared to the other ships that were in dock (i.e. Disney, RC Independance of ... Read More
Let me say, except for the Cabin Attendant, EVERY PERSON we spoke with was VERY ACCOMMODATING AND HELPFUL! This ship is on the smaller size of Cruisers when Compared to the other ships that were in dock (i.e. Disney, RC Independance of the Seas and the RC Allure, etc..) Great Ship with PLENTY of restaurants and bars! VERY MULTI-CULTURAL environment... Moreso than any other cruise I have been on. Went to Karoake two nights and there was no host and no Karoake... That was pretty disappointing... Wife was ready for me to make a fool of myself! Did not attend any of the live shows because I don't particularly care for European musicals. Purchased a Balcony Suite Cabin which was a little smaller than RC Balcony Suite but very efficient with plenty of storage. Overall the Cruise itself was Fantastic... However the Cabin Attendant WAS HORRIBLE! I will explain more about that below. Read Less
Sail Date August 2019
Best staff! Plenty to do! Good ports! Clean ship! Price is right! We booked MSC again as we were previous cruisers on the MSC Divina. Wife & I had a fabulous time! The only con was the internet WiFi which was hit or ... Read More
Best staff! Plenty to do! Good ports! Clean ship! Price is right! We booked MSC again as we were previous cruisers on the MSC Divina. Wife & I had a fabulous time! The only con was the internet WiFi which was hit or miss most of the cruise. Adequate portions in the dining room. Plenty of chairs around the pools. Plenty of selections in the buffet for breakfast & lunch. All day/night best pizza on any cruise ship! Late night snacks in the buffet every day. La Perloga restaurant served dishes from different countries which were very tasty. The ports of call were great. Roatan, Honduras: Monkey & Sloth Zoo & Botanical Gardens. Costa Maya: Port Pass for just $39 per person which included the Bird Aviary, Chocolate Factory Tour, Tequila Tasting, 3 drinks, & a chair at the beautiful port pool. Cozumel: We walked along the main road. Had lunch at an authentic Mexican restaurant, and shopped within the 2 ports in town. We were scheduled for Key West but Hurricane Dorian kept us away. 2 extra free days back to Costa Maya & Cozumel. Thanks MSC! Easiest embark & disembark process! We will certainly cruise again with MSC! Read Less
Sail Date August 2019
I decided at the last minute to take a cruise to celebrate my birthday. I only booked the first leg of this 14 day cruise . I cruise out of Miami a lot. I flew into Fort Lauderdale the day before , used GO shuttle service to get to Miami ... Read More
I decided at the last minute to take a cruise to celebrate my birthday. I only booked the first leg of this 14 day cruise . I cruise out of Miami a lot. I flew into Fort Lauderdale the day before , used GO shuttle service to get to Miami and stayed at the Embassy Suites. I took a cab to the port for two reasons. I had a very late check-in 3 p.m. and I find it very annoying to use the hotel shuttle to get to the port . It's a little cheaper but I do not enjoy standing in line for 15/20 minutes and pushing my luggage along. There were three things I wanted to do on this Cruise: number one relax number two Gamble and number three shop. I chose this Cruise because of the price and because I had sailed on MSC before, on the Divina and liked the atmosphere. This ship was very quiet and peace. There was entertainment and dancing but it was not rowdy like other ships. I also knew that I could buy Swarovski jewelry at a discount on MSC cruises. I had been stalking a pair of earrings for a few months and was hoping I would find them on the cruise and I did. I found the Armonia very easy to navigate and get used to. The map I received when I embarked was very helpful and I referred to it a lot the first few days. I was lucky to be able to pick my stateroom when I booked. I wanted to be near the casino elevator because I usually stay in the casino until they close. I had an inside cabin on Deck nine. It had plenty of storage space. I have no complaints about the service I received. I found the staff and crew very friendly, always smiling, and very helpful. The ship was clean and seems like someone was always working to keep it clean. The dining room was a nice experience with excellent service. I found it easier to eat in the dining room for breakfast and lunch when it was open rather than fight the crowd in the buffet . The Meet and Mingle for Cruise Critic members was the best ever. MSC always has the best Meet and Mingles. They serve hors d'oeuvres, drinks, a cake and take a group picture which we get a copy of. We also head a nice Slot Pull . I was surprised that the casino gave us three gift bags to give out . I've been to a lot of slot pulls and that has never happened . I was impressed. Two things happened that I was not expecting. There is no ATM on this ship. Also free drinks in the casino once you reach a certain amount of points does not exist like it does on other Cruise Lines. But these two things did not spoil my cruise. I worked around them. I couldn't find any network stations on the TV so I spend a lot of time watching CNN and knew all about the hurricane. We wondered how we were going to make out because we were supposed to dock in Miami on Labor Day. The captain eventually announced that we would be returning to Mexico and have two extra days at sea. Everyone was given 24 hours free internet so they could try to change their travel arrangements. The service was the same. Nothing changed. It was a very smooth ride considering what could have been. Because I had been to these ports before and taken excursions in the past I did stay on the ship at each port. When we docked in Miami I decided to take the Big Bus tour which was very convenient. The bus was right outside the terminal, they stored our luggage, and the first stop was Bayside Marketplace. I got off there and stayed until 5 when I was dropped off at Fort Lauderdale Airport. There are other stops I could have taken but I enjoy exploring Bayside. I had lunch at Bubba Gump Shrimp Company, got a massage, a manicure, and did some shopping. I do plan to book the Armonia again and hope to do a back to back. Read Less
Sail Date August 2019
I decided to keep this review to some of the highs and lows of the cruise. The cruise was extended two days due to the hurricane and two more days for free on a cruise ship was pretty nice. I stayed in an interior and the room was very ... Read More
I decided to keep this review to some of the highs and lows of the cruise. The cruise was extended two days due to the hurricane and two more days for free on a cruise ship was pretty nice. I stayed in an interior and the room was very well designed with a real chair to sit on in front of a little desk area--better than other lines I have been on. However, never again will I complain about a small shower, this one was amazingly small and on an angle. Thank goodness the shower head could be pulled off as a hand held shower so I could clean my entire body. Staff: I booked this room as a solo and first time cruiser with MSC but got a status match to the gold level. That is what caused an almost disastrous problem. While my status match was being processed, some MSC employee saw my name as a past guest and put that customers voyager number and information on my account. The booking ended up with two people--Jane Doe from the US as a gold member and Jane Doe from Ireland as a silver member. Five phone calls and many hours on the phone later, a supervisor said it was fixed but she couldn't actually remove the Jane Doe from Ireland from my booking. When I checked in at the port, the employee came back with two cards--one silver and one gold. After a lengthy discussion with the supervisor, I was checked in. I got all the way to the gangplank when the security there scanned my card and said "NO", go back to check in. It turned out they checked in the wrong Jane Doe AND COULD NOT FIX IT. I had to board the ship as the wrong person!!!! Later that evening an employee on the ship was finally able to get my correct card and information in the system. Since I never legally boarded the ship, I was worried they would not let me back on at the first port but they did. Calling customer service, my first two calls I was on hold 57 and 53 minutes. One overall problem was lack of communication. For example, I paid for a transfer to take a bus from the ship to the Fort Lauderdale airport. I asked my steward if I would get a ticket or some paperwork and he did not know. I did not receive anything so I stood in line at guest services for 45 minutes until it was finally my turn. The staff member asked what color luggage tag I had--??? I said light blue and he said that meant I had the transfer to the ship. HOW WOULD I POSSIBLY KNOW THAT?? I then asked where to go to find the bus and was told "outside the building". I asked--to the right--to the left?? and no one knew. I followed the signs to the right that said "pre-paid transfers" dragging my 45 pound suitcase and carryon but that was wrong, the bus was to the left. Other random comments: There are no lockers to use in the gym unless you pay for a thermal package so bring something to hold your room card or bring pants with a pocket. There is no TV guide in the room and the active channels are in the 800s--took a while to find them. The bathroom had liquid hand soap which I liked but the shelf storage in the bathroom was less than half of what Carnival ships have and it was not enough room. There was no Kleenex in the bathroom although there was a spot for it. One customer asked and the steward said they were not stocking it but no reason given (cost or they ran out?). Only two very small hot tubs. The pool was salt water and I think it was super salted because you could literally stand still without touching the bottom and float like you had an air vest on--amazing. The smoking area on deck 11 was nice but it needed more room and more chairs. Free gelato every day was one of the best parts of the trip and the french fries were darn good too as an afternoon snack. The internet never worked on deck 11 where I wanted it to work to show people the hurricane updates, it worked off and on in my room on deck 9 and I had to go stand next to the internet computers on deck 5 to get a stable enough connection to check in for my flight. Ports Honduras--If you don't have an excursion, it will take you about 45 minutes to see the few shops that are there. Costa Maya--Moderate number of shops and a nice pool that is free. Cozumel--oodles and oodles of shops in the port and on the street but selling all the same usual stuff. Read Less
Sail Date August 2019
AWESOME SERVICE AND STAFF, ENTERTAINMENT WAS LOVELY AHMED WAS ONE OF KIND ABSOUTLEY LOVED HIM HIS PERSOANLITY , VERY OUTGOING ATTENTIVE SERVICE FROM ALL STAFF WAS ALWAYS ON POINT AND SO WAS THE SINGER OF THE NIGHT FOR THE BAR/CAFE ... Read More
AWESOME SERVICE AND STAFF, ENTERTAINMENT WAS LOVELY AHMED WAS ONE OF KIND ABSOUTLEY LOVED HIM HIS PERSOANLITY , VERY OUTGOING ATTENTIVE SERVICE FROM ALL STAFF WAS ALWAYS ON POINT AND SO WAS THE SINGER OF THE NIGHT FOR THE BAR/CAFE Argentino leoandro loved him beautiful voice and the spanish band as well. AWESOME SERVICE AND STAFF, ENTERTAINMENT WAS LOVELY AHMED WAS ONE OF KIND ABSOUTLEY LOVED HIM HIS PERSOANLITY , VERY OUTGOING ATTENTIVE SERVICE FROM ALL STAFF WAS ALWAYS ON POINT AND SO WAS THE SINGER OF THE NIGHT FOR THE BAR/CAFE Argentino leoandro loved him beautiful voice and the spanish band as well. I recommend them , i look forward to cruising with them next year 2020. Barcadi station was the spot. every night we were there housekeeping was great Atmosphere nice crowd. my family and I love every minute of it I must say I was sick for the 1st 2day (motions) Read Less
Sail Date August 2019
We were supposed to go to Cuba, but that was canceled. The embarkation was smooth no real wait in line. Disembarkation one of my bags went missing at first they didn’t care. Then I went to a table and got real assistance who helped find ... Read More
We were supposed to go to Cuba, but that was canceled. The embarkation was smooth no real wait in line. Disembarkation one of my bags went missing at first they didn’t care. Then I went to a table and got real assistance who helped find my bag. The Armonia staff Kishawn, Jose, Lord and Nestor took really good care of us. The food was really good and the hotdogs was amazing. The Armonia was nice and clean. The cabin was a decent size for two people, thought the shower was small. The entertainment staff put in a show that was great. We stopped at Ocho Rios, Grand Cayman, Cozumel Mexico, and Costa Maya Mexico. We had a really good time on them. Seeing the rainforest in Jamaica. Going to the turtle farm at Grand Cayman Islands. Visiting Hell and taking pictures their was fun. Shopping in all the ports was a whole lot of fun. Read Less
Sail Date August 2019
MSC Armonia Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 2.0 3.2
Entertainment 3.0 3.2
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.3
Family 5.0 3.3
Shore Excursion 3.0 3.2
Enrichment 3.0 2.9
Service 4.0 3.6
Value For Money 4.0 3.5

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