1,823 Royal Caribbean Independence of the Seas Cruise Reviews

Excellent customer service, great food, and staff. The staff went over and beyond to make sure we were comfortable... The windjammer staff and the main dining room staff was absolutely outstanding. They have royal babies and tots from ages ... Read More
Excellent customer service, great food, and staff. The staff went over and beyond to make sure we were comfortable... The windjammer staff and the main dining room staff was absolutely outstanding. They have royal babies and tots from ages 6 months to 36 months and other stuff for other age groups. Mini golf for the family to enjoy. Shows in the royal theater which I loved.They have a lot of activities for childs.. They also have movie showing on deck. Laser tag to enjoy and a big arcade room, and ice skating shows to enjoy also, disco and a parade in the royal promenade. Our 3 yrs old son enjoyed it. A special thank you to Mr. Tayfun, Mrs. Kim, Mr. Sanket, Mr. Erhan, and our cleaning guy. They went over and beyond to make sure we enjoyed our trip. They did an outstanding job. It was wealth ever penny. A lot of fun for the whole family to enjoy. Read Less
Sail Date November 2019
The cruise ship is nice, really spacious and hight quality details! We had a wonderful trip around the caribbean, We dock in really nice places but of course Our favorite one has been Costa Maya Mahahual Which we spent a wonderful day ... Read More
The cruise ship is nice, really spacious and hight quality details! We had a wonderful trip around the caribbean, We dock in really nice places but of course Our favorite one has been Costa Maya Mahahual Which we spent a wonderful day at Malecon21 The food in the restaurants of our royal Caribbean are perfectly organized! All the guys of the staff have been super friendly all the time, Erik at the bar is probably one of the best bartenders i’ve ever met! Great choice on cocktails!! The room is nice, details, nicely and well built with all the things you need to enjoy a trip! The food at the top restaurant surprised us every day and great shows everyday! One night the caribbean was a bit rough but the cruise was really stable! So you’ll never be bored m, looks like to live in a movie for a week!! No doubt i’ll be back! Has been beautiful! Thank you so much for all the attention!!!!!! Read Less
Sail Date November 2019
I'm wring after just returning a couple of days ago from a 5 night cruise on Independence of the Seas. This was our 2nd cruise this year on this ship and our 3rd cruise this year with your cruise lines.  We choose Independence ... Read More
I'm wring after just returning a couple of days ago from a 5 night cruise on Independence of the Seas. This was our 2nd cruise this year on this ship and our 3rd cruise this year with your cruise lines.  We choose Independence because we had a remarkably great time in February and it was not the same experience at all this time, which was sad because we choose to book 3 rooms and bring our children and grandchildren.  There were several instances that were disturbing and one in particular that caused my adult daughter to file a formal complaint because of comments made by a very unprofessional bartender to her.  Getting on the ship was difficult and chaotic even with expedited arrival but getting off was ridiculous and took almost 2 hours.  We had a much better experience on the Allure in September which was a much larger ship.  It seemed like many of the crew we encountered on this ship were disengaging from the guests.  We had problems in the dining room the first evening and dinner took over 2 hours. My daughter and her 3 children never returned to dinner with us because of this.  We did talk to guest services about this and tried to have our dining time switched to anytime dining but they refused to allow us to do that.   The remaining 4 dinners were served more efficiently (usually 1 to 1/2 hours) but it was too much for my daughter to not know how long we'd be sitting so sadly she ate in Windjammer every night (with her 3 kids) which was not well run and was very hard to get service for drinks in this venue (or anything else you might need after sitting down with your plate). We also had difficulty at breakfast getting service in the Windjammer and in the main dining room (which took over an hour for 2 people - so we didn't go back to that dining room for breakfast again.) If we wanted fresh squeezed orange juice which we paid for with our package, we had to literally flag down a waiter.  The only one of the 9 of us who seemed to get good service was our beautiful tattooed body builder daughter who had waiters tripping over each other to serve her. There was barely any afternoon pool side service at the kids pool for most of the trip.  This is extremely important since parents with young children can't just venture to a bar whenever they want to.   The one employee who did shine on this ship and that we want to recognize was our stateroom attendant, Byron who was exemplary in every way. Friendly,efficient and helpful with much information.  In fact, he was the best employee of RCCL that we've encountered on the 3 cruises we've done this year.  Sadly we would not recommend this ship again to anyone or cruise on it.  It was wonderful in February but not so on this trip. We are planning to cruise again in summer 2020 on the Oasis, Harmony or Anthem and hope to be doing it with RCCL but many look into another cruise line as well. We are new to Royal but would like to continue with the brand. My husband and I typically vacation 4 times annually.  Read Less
Sail Date November 2019
Well just got back from 7 night Caribbean cruise on Independence of the seas and it was great. Cabin was spacious and clean. Entire ship was updated with something for everyone. Huge ship but not the size of the Oasis class. Smooth ... Read More
Well just got back from 7 night Caribbean cruise on Independence of the seas and it was great. Cabin was spacious and clean. Entire ship was updated with something for everyone. Huge ship but not the size of the Oasis class. Smooth sailing as well, hardly felt any motion. Plenty of activities for everyone to enjoy. Ports of call were good. Cozumel, Grand Cayman, Jamaica,and Labadee, Beach day at Labadee was great and the Dragons Fire Zipline was amazing, hard to justify the cost but it was an experience I'm glad I did. Very good Snorkeling in Grand Cayman and Swimming with the dolphins in Cozumel. I do recommend some excursions since the ports are basically just port of call shops with locals begging you to look at their goods. Except Labadee which is probably like a scaled down Perfect day at Coco Cay, with their own private beaches and water park, and activities. The food at Labadee was kinda crappy though and you could not get a margarita or pina colada. But the experience was good, In the Evenings Comedy shows and Grease were very good as well as their trivia and game shows, we had some good laughs. Main dining room was a beautiful 3 level huge room. We had a party of 6 most nights and freestyle dining and were usually seated right away around 6 pm. That was a pleasant surprise but the food quality was hit and miss. Some of the dishes were good but some just plain bad. My main problem was the inconsistency of service. Night one we were in and out in under 2 hours and other nites the pace was painfully slow approaching 3 hour stays, causing us to miss some of our plans. May have been a bit of a language barrier with some of the waiters as no one was from the US or UK. Mostly Indian and Asian. Gluten free dining was a challenge, although the manager appeared accommodating it was mostly lip service as they continually brought out wrong meals and had long delays. Vegan's had there own special menu with decent selections, I feel they need to do the same for gluten free people. Dinner portions were very small (mainly the sides) and most times you would have to order two entrees to fill you up. Dessert was good especially the Royal chocolate cake if you like chocolate. Specialty dining: Chops was a nice quiet change of pace but understaffed as we waited 45 minutes for coffee and dessert at the end of our meal. Giovanni's was our best dining experience With finally great service by Mario in a nice setting and great food. The Windjammer is a well stocked buffet, if you like buffets you are all set. The promenade had a cafe and sorrentos pizza that was always open for a snack or light quick breakfast. Did not use Johnny Rockets or Ben and Jerrys. I don't understand why you have to pay for these places when every place else is included and there are places to get soft serve ice cream all day. Room service is available, tried it twice for breakfast. Came so lte I had to leave once and the second time food was not great All in all Disney was a far better dining experience, The casino was lively in the evenings if you could tolerate the smokey smell (which I was able to). Thoroughly enjoyed evenings of craps and black jack, staff was solid. Playmakers nice bar for sports enthusiasts, great crowd for Sunday NFL. Never had to wait too long for a drink at poolside or in the bars. Lounges tried to accommodate the older crowd it seemed. Promenade nite shows were a bit corny with B-rate talent. Plenty of recreational activities that were well staffed and short lines if you time it right. Did the rock wall, Sky Pad, Waterslides. . The Gym: I used it 3 times, well stocked, incredible views, lots of treadmills, weights, cycles, rowing classes.. Clean, could use a little more ventilation though. Spa: well we all know these are overpriced and this is no exception. Got a massage since I won $100 raffle and it still cost me $130 more between gratuity and taxes. They double charged me for the gratuity. I was a very good massage though. Wife got a $125 mani-pedi that we get at home for $50. Guest services could have used more staffing at certain times the lines were very long but once you were being helped they spent the time you needed, Up selling was not as bad as others made it out to be. It's up to you how much you want to spend. you can have a great vacay without spending up at all. Our room steward was wonderful as we always walked into a fresh room and were always greeted happily. Embarkation seemed pretty smooth, just show up early because the buffet gets packed quickly. Disembarkation is a sad day made sadder by a decent wait but there is nothing RC could do about that. All in all it was a great vacation and I would recommend this ship. Though we did not travel with children there was definitely a lot for them to do at all ages. When we traveled there were not too many children on board, thankfully. Cabin notes on cabin review Read Less
Sail Date November 2019
We cruised on the Independence of the Sea on 11/9/19 to the Western Caribbean. We always liked the Freedom class ships and have been on a number of them. We had not been on this ship since 2015. Since we flew in the same day of the cruise ... Read More
We cruised on the Independence of the Sea on 11/9/19 to the Western Caribbean. We always liked the Freedom class ships and have been on a number of them. We had not been on this ship since 2015. Since we flew in the same day of the cruise and arrived in Ft. Lauderdale at 8:30 AM we waited at the airport until 10 AM and took the taxi to the cruise port, like 3 miles away. Arriving at the cruise port we had no problems with check-in even though we were considerably early. We waited in the lounge until about 10:45 AM and were allowed to board so the embarkation went very smooth. They did not let anyone go to the rooms until 1:30 PM and on our way to the room we were able to get our luggage which was in the hallway. After the life boat drill we decided to go to the Diamond Club. The Diamond Club on deck 14 can only accommodate about 30 people so many of the people ended up at the bar area adjacent to the Diamond Club which was not a problem. After supper we went to the show, a comedian called Zoltan. We did not think he was very funny. Prior to the cruise we had purchased 2 coffee cards and after the show we stopped and had some of their specialty coffees. We bought the coffee cards off the Royal Caribbean website for $31 each which entitles you to 15 specialty coffees, about $2 per cup. You can also get Frappe’s on the card which are $6.25 on the ship.. Their coffee menu only reflected a small number of coffees that they make but it appeared that they would make anything you asked for as we requested 2 different coffees that were not on the menu which they made. My wife was a participant on Cruise Critic and the ship typically provides the invitations to their Meet and Mingle which is usually held on the first sea day which in this case was Sunday. We never received an invitation so we had to call Guest Services and ask them to send up an invitation. On Sunday night we ate at Giovonni’s and had fillet mignon which was delicious. On most Royal Caribbean ships if you are a Diamond Plus loyalty member they have a buy one get one free at specialty restaurants on the first two nights of the cruise. The second day we went to the Diamond Club and they had shut off the bar adjacent to the Diamond Club for a special event party and that was a problem because there was no place for the overflow crowd to go. Later on the second night we went to see the musical Grease. It was a fabulous show and I would recommend you not miss it. The entertainment on the third night was a musical group called the Horizon, 3 guys singing Motown music. If you like Motown music you will probably like them. The next day we were in Grand Cayman. To get on the island you have to be tendered in. They required you to go to the Starlight lounge and get a number for boarding the tenders. As I looked down from my balcony I could see that they had 2 tenders anchored to the ship but only loading one. When we got to the island it appeared that there was limited space for the tenders to dock and since there was 5 ships in that day it appeared RC only had one docking area so I assumed that is why they were only loading one tender at a time. Anyway when we got to the island it was raining hard so since we had been there many times before we decided to stay on the tender and go back to the ship. We hard internet on this cruise but it was not very reliable. On a number of occasions you could not get on the internet for several hours. On Tuesday night we went to Chops specialty restaurant and the food was good. Later that night we went to ice show called Freeze Frame, which took you from the 1940’s thru the 1980’s with music from each era. Very good show and some excellent skating. After the ice show we went to the theater to see Aaron Bonk who was a juggler and whip artist. He was OK but not really my thing. The next day we were in Falmouth, Jamaica. We have been there many times so we only got off the ship and looked at the shops on the dock. That night we saw a production show called Once Upon A Time which was an excellent show, great music with many popular songs. On the next day we were at their private island, Labadee, one of our favorite stops. There are beaches on the ocean side and also on the bay side. We have found that the ocean side, left side after you have gotten on Labadee, has more rocky areas and rougher surf and at the bay side there are very little waves and much sandier beaches. The water was quite warm. That night in the dining room they were serving lobster and the dining room was busy. After supper we went to see the third production show, Invitation to Dance. This was a high energy show with a lot of singing and dancing. Not only did they have the RC singers and dancers but they also had a professional dance couple that were very good. We thought this was an excellent show. The last day was a sea day and at night they had Farewell Show with a comedian named Scott Henry. He was better then the other 2 comedians but not exceptionally funny. Getting off the ship on Saturday morning was not as smooth as on some other ships. Guest services told us that we should arrive back in Ft. Lauderdale at 5:30 AM but we did not get in until 6:45 AM. We did a walk off since we had a 10 AM flight and were in line at 7:15 AM but did not start disembarking until 7:45 AM. We ended up getting to the airport at 8:35 AM. In conclusion we thought the cruise was good. The entertainment had 3 good production shows but the rest of the entertainment was nothing to brag about. The food in the dining room was good but nothing special. The specialty restaurants that we ate at were very good. We had a balcony room which was fine, no problems. Read Less
Sail Date November 2019
Wont be using RC again or recommending them. Needed something to fit in school holidays. I wanted plenty to occupy child and flexible enough to allow them to eat / play / explore without pressure. So we could all have a break. ... Read More
Wont be using RC again or recommending them. Needed something to fit in school holidays. I wanted plenty to occupy child and flexible enough to allow them to eat / play / explore without pressure. So we could all have a break. Unfortunately it didnt work like that. Boarding was straightforward having cruised before I expected to go straight to my room find cases outside,unpack, go exploring/ have snack etc. No, cant go to room til 1:30. But my access card is in my room not issued on admission to boat? When we did get in cases not there, in corridor about 100m away. Kids club was loved by our lo when it went to plan.It was closed for 2hrs between sessions so say 12-2. Too long for a meal but not long enough to do anything else. The pm session finished at 5pm. She could not eat until 6pm cue one hangry, frustrated disabled child. It closed at 10 so if she watched a late show she couldnt eat afterwards. I am used to being on cruises where you can eat complementary food at almost any time. Granted the selection is limited by time of day but you can get something...couldnt get anything unless prepared to pay. No poolside food or tables. Cant leave child unattended in pool so you have get them out back to room to get changed. Only one buffet on ship for 4000+ people, what are you thinking? They were stopping people going in for breakfast because it was becoming dangerous. Wet floor signage that we watched 3 people fall over in 45mins!! We cannot get breakfast on time so cannot join in morning activities. So much time wasted waiting for lifts a ship this size needs more although I accept you cant retro fit them. So many facilities closed or available to book only. When you book them no-one tells you they are now closed due to weather. So when you take your child there they tell them no. Even though you have booked. Cue upset child because 'I have booked it' to them means a promise its happening. Things advertised we never found like laser tag. Then on last day it was mentioned in on board brochure as a competition. Most of what was 'exciting' for children in clubs never actually happened. Says on todays agenda 'team ball sports' or whatever. Our lo would then get excited, she likes sport. ''No we played with playdough' or a game, she's nearly 11! This added to her anxiety and she wanted to go home after 3 days because of the lack of structure. So no-one enjoyed their holiday The only positives were staff were really kind and helpful right across the ship. The food when we could access it was nice. but we wont be travelling with you again. Cabin had very limited storage and balcony was obscured by the structure of the boat but they arent deal breakers Read Less
Sail Date October 2019
We were really looking forward to this cruise. There were too many people on this ship. Our first evening we realised that there were not enough seating in-social areas for the amount of people on board. Every evening after dinner it ... Read More
We were really looking forward to this cruise. There were too many people on this ship. Our first evening we realised that there were not enough seating in-social areas for the amount of people on board. Every evening after dinner it was three deep at the bar to get a drink there was no seating available to enjoy a drink, we ended up walking aimlessly around with drink in our hand , which was difficult when crossing the Bay of Biscay in a choppy sea. The sports bar was twice a big then any other seating area , and half empty . I also did not like the fact that children were in the jacuzzis with out parents and used them as swimming pools. People in the jacuzzis fully clothed is also a new one on me !! . The sun bed situation was horrendous far too close together, and very difficult to get on. I can not fault the service in dining room and cabin, the food was mostly ok. The windjammer was a nightmare,very chaotic walking round and round trying to find what you wanted, ( why can’t they put butter next to toast ) . We have been on Royal Caribbean 5 times this is by far the worst. They have made a massive mistake with the refreb of this ship The only good thing was how quick we disembarked no problem. Read Less
Sail Date October 2019
Overall the cruise was a cruise, a time away from our everyday lives to relax in order to continue with the demands normal life lends our way. That said let me tell you we have been on over 25 cruises, on several different cruise lines, ... Read More
Overall the cruise was a cruise, a time away from our everyday lives to relax in order to continue with the demands normal life lends our way. That said let me tell you we have been on over 25 cruises, on several different cruise lines, and this has to be one of the most unique and challenging thus far. Here are my pros and cons from this cruise: 1. The pros for entertainment was all good with costumes appropriate for all family members. This modest dress was surprising and appreciated since many lines have gone to risque attire making the cast and production cheap and unrefined and an insult to the talented cast. The production of "Grease" was a nice addition; however, the show is very long so placing a 10-15 minute intermission or shortening the production would have been beneficial. The con for the entertainment was the lack of consistency for show time, Some times were set to early and 2nd showing was too late to 1st seating diners making attending some shows challenging but could be sorted out in the end. The second con was the comedians who either made excuses about their lack of talent, claimed they were unable to perform because they only tell inappropriate jokes, or some other excuse. This should never occur. 2. The pros for dining has to be for the main dining room that created wonderful meals each day. While some of the combinations were not what we desired the staff was eager to make the selection to our liking. Our table servers, Naptali and Birendra, were attentive to ensure a top-of-the-line experience. However, one con also involved our table servers who when asked for a small amount of extra vegetables the amounts continued to increase each day to being excessive. In addition, Naptali told us each day that we needed to complete the survey providing excellent ratings which resulted in lower ratings. Another con was the wastefulness in the Windjammer which threw away tons of food several times a day. Finally, any other ship we have traveled on a variety of food items can be found throughout the day and is continuous until at least midnight. Not on this cruise the only food available after 9:00 was pizza with the Windjammer closing for the night making guests on option for food or beverages on deck 5. 3. The extra charge items should be avoided at all cost. We did the mystery dinner that was ill produced and definitely not worth the $79/person extra charge. The cast were from the main stage and it was clear, early on, they are not actors. This was a waste of time and money. Second was the escape room which after we tried and failed (only could solve 1 of the 6 puzzles within the hour) we discovered that no one has ever been able to complete the challenge the first time. They try to convince guests to book multiple times at $19.99/each person with the knowledge it is impossible. Other lines have an escape room and is solvable within the time limit making it a fun activity to share with family and new friends. Even with the challenges the cruise fulfilled its purpose of a relaxing time away from home and work. But it added information about thinking twice prior to booking another Royal cruise in the future. Read Less
Sail Date October 2019
I've sailed on other cruise lines and Royal was not my favorite, but they were going to a port that I really wanted to go to and not many other cruiselines went there. This was a family trip so that my dad and the rest of the family ... Read More
I've sailed on other cruise lines and Royal was not my favorite, but they were going to a port that I really wanted to go to and not many other cruiselines went there. This was a family trip so that my dad and the rest of the family could visit the fishing town in Spain where my grandfather came from. Overall the ship was fine, but there were a few things that irked me. They closed the Windjammer after each meal - not getting a cup of coffee, sitting at a table and playing games, chatting, etc. They had Cafe Promenade to get drinks, but they never had lemonade and it was always crowded. They had no card room and trying to find a table in a bar area that fit 8 people in semi-quiet was impossible. Another odd thing to me was when we go off in port there was never a sign telling you when to come back on board, unless you had your Cruise Compass with you no one said anything. Maps for port were at Guest Services, but it was never mentioned anywhere, I just happened to see them there one day. Our room steward was ok, not bad, but after 1 day I never got my ice bucket which I asked for every day. I gave up after a while. Also, on embarkation day I bought 2 bottles of sparkling wine with strawberries and one bottle of red wine with cheese plate - never got the cheese plate and they only gave me on plate of the strawberries. I mentioned it to guest services but they never did anything about it. The ice show - you can't reserve seats so you have to get there almost an hour early to wait & then be told "sorry no more seats, but wait here and some Suites & up people may not show up". We gave up and never say the show. Overall the people on board were very nice, being Americans we were in the minority, but that was fine. The ship could use a sprucing up - mainly the rooms and public bathrooms. Food was fine, ate in the restaurant 3x and the Windjammer the rest of the time. The dining room just takes too long for my taste. Ports were great - Lisbon, Vigo, Canary Islands, La Coruna, Funchal. I would visit those places again. We used RCL tours for all except La Coruna where I did a private tour. RCL tours were fine and we enjoyed them. Cabin was fine, although we were in an Aft Balcony 7408 and knew it would be a bit noisy in rough seas, and it all worked out. We only had 2 days/nights with rough seas and there was a bit of a shuddering of the cabin. Toilet in the cabin liked to fill almost to the brim at night - very strange. Told them about it and it stayed that way the entire cruise. I never overflowed but it was strange. Read Less
Sail Date October 2019
Independence of the Seas is a very large vessel but its facilities are not themselves large enough or well-staffed enough to accommodate the passenger population. Windjammer, the popular buffet restaurant, frequently becomes so full that ... Read More
Independence of the Seas is a very large vessel but its facilities are not themselves large enough or well-staffed enough to accommodate the passenger population. Windjammer, the popular buffet restaurant, frequently becomes so full that finding seats for groups of 2 or 3 becomes testing; for bigger groups often impossible. The food though is excellent & the staff, insufficient in number to cope with these events, are very good. The drink situation onboard is risible. Again, function rooms & bars often become filled for events because of the excessive passenger population, & only 1 or 2 waiters are left to cope with their demands. The selling of drinks on board is poor. Individual drinks bought effectively for cash are about twice as much as in U.K. bars; a glass of rose costing about $8 (£6.50). The onboard drinks package offered to my wife & me, both retired & living on pensions, cost £140 per day; really. The only time we bought alcohol on this cruise was during a port call at Cannes. We bought a bottle of Gin for our daughter principally because of the attractive bottle & its’ labelling. We declared this bottle on boarding the ship & handed it for safe keeping to security staff clearly explaining the reason for its purchase. When returned the labelling had tape stuck over it. The room service on this ship is the best I have ever experienced & is worthy of commendation. Hard working staff are the salvation of many rather cavalier management decisions on this ship. Read Less
Sail Date September 2019
Just home after a cruise to the Portugal and the Canary islands departed from Southampton. Firstly, RCC never miss a trick to make money !! Always book a drinks package and a dining package - we did both and it was excellent value for ... Read More
Just home after a cruise to the Portugal and the Canary islands departed from Southampton. Firstly, RCC never miss a trick to make money !! Always book a drinks package and a dining package - we did both and it was excellent value for money. Sea days = Hell days just too many people . The sundeck was just awful peop!e packed in like sardines roasting in the sun. No room between lounger and literally no room to move and angle to face the sun. Food - good quality and tasty in the main dinning room. The Italian was excellent the steak much, much better than Chops !! Chops - the maitre D would make a great team in a funeral parlour , no smiles and no finesse a rather lack lustre dinner . Wind jammer my least favourite restaurant on board like a canteen and an unpleasant experience defiantly not relaxing or fine dinining. Best bit.... The washy hand man always singing and always smiling. Our cabin - Deck Ten 1402 very clean, large balcony although we never got any sun on it. Bathroom very compact but useable . Towels were tiny and a bit thread beard. Staff - all without exception very nice, helpful and genuinely like to look after you. Would we go again with RCC - NO !!!! This cruise is not "select " or luxurious and the price reflects the calibre of their guest - We will stick to Regent Seven Seas in future. I have in all honesty never seen so many mobility scooters , tattoos and chavs in all my life. Read Less
Sail Date September 2019
Second cruise with RC, first one was on the Navigator (pre refurbishment) and that was so much better, as my wife is in a wheelchair there were many issues that we feel should be addressed:- -Lack of unisex accessible toilets, only one ... Read More
Second cruise with RC, first one was on the Navigator (pre refurbishment) and that was so much better, as my wife is in a wheelchair there were many issues that we feel should be addressed:- -Lack of unisex accessible toilets, only one on deck 12, or its back to your room. - Great idea to put a piano in a lift at peak times which in effect made lift unusable, and yes they put a piano in a lift.....great idea that was - Sun beds rammed in side by side with no access from the sides unless you spend 30 mins dragging other ones out of the way - Apart from deck 4, there were no Sun lounges available - State rooms were shabby and need updating - The so called multi million pound refurbishment was obviously not spent on interior decoration - Windjammer menus seemed to repeated every other day and food was on many occasions cold - It was like a treasure hunt most days in the Windjammer to find the vegetables, which again were cold - On the other extreme you would get second degree burns from the utensils that were kept under the lamps In summary, RC seems to be focusing on quantity and not quality, can we please have the ship's back as they were..... Read Less
Sail Date September 2019
i chose this cruise because I fancied he list of ports to be visited. As a widow travelling alone I like cruising because I can sit at the same table every night with the same guests so I can get to know people without having to make ... Read More
i chose this cruise because I fancied he list of ports to be visited. As a widow travelling alone I like cruising because I can sit at the same table every night with the same guests so I can get to know people without having to make introductions every night. This has always worked well on previous cruises. On this occasion I got ready for the evening meal, spruced myself up ready to make new friends and found myself all alone. After two nights I spoke to the Maitre .D who said there were two other ladies due to be at my table but they had obviously decided not to use the dining room. There were no other tables with space I could move to apart from those occupied by family groups. As I didn’t want to intrude in families I went on every other night to the Windjammer. I have no complaints about the buffet food but this was not the holiday experience I had been hoping for. As I eat alone most nights of the year I find having company for my meal something I really look forward to. Obviously I pay double price as a single passengers to then have this disappointment over the meal was a real blow. Not RC’s fault but I will probably not ever book another cruise in case the same thing happens, The embarkation was wonderful. From being dropped off by taxi just over ten minutes to being in the buffet. Cabins ready within a couple of hours. Nice cabin, sofa a bonus, kettle which I wasn’t expecting. Comfortable bed, great shower. I had an aft cabin, no 8710. Disappointed that there was just a door with a high window so couldn’t easily see out. However the balcony itself was good with two armchairs and a sun bed. The ports of call were generally very good apart from Ibiza and Majorca which were not at all inspiring. Watch out in Cadiz. I had my purse stolen and I still don’t understand how that happened. I thought I might have a bit of advice from Guest Services about informing the police, etc., but they were completely disinterested and offered no help at all. I have enjoyed my days away but they could have been so much better after paying £3500. Read Less
Sail Date September 2019
We had wanted to go on IOS for a long time and although wasn't disappointed, wasn't for us. Several reasons really, far too big, twice the size of others we have been on and this was our 10th. Firstly when we arrived on the ... Read More
We had wanted to go on IOS for a long time and although wasn't disappointed, wasn't for us. Several reasons really, far too big, twice the size of others we have been on and this was our 10th. Firstly when we arrived on the ship, we couldn't find our cabin, it didn't matter who we asked and was sent in one direction, once arriving there, was told it was another so initially very frustrating. Eventually after three quarters of an hour, one of the staff requested someone to take us to Cabin 3309. Unfortunately the chap who was taking us couldn't find it either. However, eventually after a couple of days we were able to find the cabin ok - as long as you knew which end you were!!! Secondly, due to excessive noise above our cabin (3309 Deck 3), on the third night with very little sleep, I rang Guest Services and in turn Security came to see us. At first the lady couldn't hear anything, blaming it on the "rocking of the ship" and then heard what we did. Unfortunately for us, and obviously didn't know this when booking, the Playmakers Bar was above us (and affected other passengers on that deck). It wasn't passengers, but the cleaners and basically having a "party" by rolling the trolleys around, thumping on the floor and talking/screaming loudly. I was told by the Security that I would get a phone call from Guest Services within half an hour to inform us what was happening. Still at this time wasn't aware of "Playmakers Bar" above. I didn't receive the phone call but the noise did stop and didn't know any of the above until I went to Guest Services the following morning to discuss and make sure that the complaint had been logged. The next couple of nights were quieter but then started again on about the 5th night and carried on, and each morning I went up to complain. Although Guest Services are very nice and apologetic it didn't bode well at all. A lady at Guest Service's asked me if I'd booked direct with RCI. I explained that we booked through our travel agent, but that should make no difference, as clearly if they - whoever you booked with - explained that this Bar is above the cabins, no one would book them, which she didn't comment on. There was a wedding family on board which made themselves known day and night and also drank as much as they possibly could and actually thought the cruise was just for them. We sat and tried to watch the "movie under the stars" but in all honesty couldn't hear anything due to the noise they were making so left. They didn't talk, just shouted and screamed. On another occasion one of the children was seen running around on the stairs and messing about with the lift buttons. A gentleman asked him to behave to which he had a torrent of swearing and abuse thrown at him from this child. On another occasion, two children were in the "hot tub" on their own, jumping in and out. I did ask the Lifeguard if it was safe and actually were they allowed in there on their own. He did go and ask them to get out but they didn't. Another lifeguard came over and spoke to us and said "I can't ask them to get out as they are allowed in there on their own (??) and when I asked where the parents supervising them, he said "parents are up at the bar" at the other end of the pool !! On a plus, the entertainment was excellent, especially the ice shows which were fabulous. Grease was ok, but personally still prefer the film and maybe the actors are a little tired of doing it all too, just my opinion of course. The entertainment on the Promenade is brilliant too, although there isn't enough seating area for passengers but not sure how they could make this different. The food was excellent, both in the MDR and Windjammer. The Windjammer having far more choice though. The staff are amazing and cannot do enough for you, whether it's housekeeping (Maria Deck 3), the waiters in MDR (Table 442) and also in the Windjammer - they work so hard and nothing is too much trouble whatever you ask for. All the staff deserve this praise and more. The places we visited were great too. We just did our own thing, apart from Cadiz when we took an excursion to the beach. Well worth the money as you wouldn't be able to walk to it from the ship. Didn't see much of the Captain (nor his Crew) and to be honest, was a man of very few words whilst speaking over the tannoy. Whilst we didn't expect to meet him personally it would have been nice to have a few more sentences from him!! All of the above is obviously just our opinion, as everyone has their own. Read Less
Sail Date September 2019
Embarkation was great, we were on the ship 5 minutes after entering the terminal. The refurbished part of the ship is great, it’s a shame they didn’t update the staterooms. Ours was quite shabby with stained and faded sofas, old net ... Read More
Embarkation was great, we were on the ship 5 minutes after entering the terminal. The refurbished part of the ship is great, it’s a shame they didn’t update the staterooms. Ours was quite shabby with stained and faded sofas, old net curtains which didn’t meet in the middle and filthy curtain liners. Come on RCI. Our cabin was kept clean though, so no problems there, it just felt grubby because it was tatty. The food in Windjammers and the MDR was very good, plenty of choice. We had the lovely Amit and Heman (Table 755) looking after us, who were so lovely, friendly and helpful. We had My Time dining and had the same table and time every night. The shows in the theatre were very good, but the last couple of nights they changed the time to 7pm or 9pm, which was no good with our dinner time, so missed 2 shows. Grease was ok, but they had a few hiccups. Both the ice shows were great. I don’t think the groups/bands were as good this year, but that’s just my personal opinion. Bar service was generally good, but they could do with more staff in Boleros, as most days there was only one serving and if they had to go and get more bottles it was left unmanned. Quite a bit of queuing most of the time. Katerina, the waitress was brilliant there, friendly and smiling. All the ports of call were great, as was getting on and off the ship each time. We had the usual kids running around and playing in the lifts, but that’s down to the parents who obviously didn’t care. I was a bit worried after reading previous reviews about getting a seat anywhere, but we always managed to find a seat in Windjammers and a sun lounger every day. The bars were quite busy and if we couldn’t get a seat in one we always found one in another (except the Schooner bar, which was always rammed). I do wish everyone would wash their hands in the restaurants, as every day we saw people just walking straight in and we have to go and use the tongs they have used. Instead of the lovely singing waiters singing to wash your hands as you go in, they should be making people do it who walk straight by. Great cruise, lovely ports of call, glorious weather and no real complaints, only the tatty stateroom. Cannot wait until the next cruise. Read Less
Sail Date September 2019
We chose this cruise because of the itinerary and because we were already vacationing in London prior. We really enjoyed the ice show “Strings.” The violinist was phenomenal and the choreography of the skaters was great. We ate in the ... Read More
We chose this cruise because of the itinerary and because we were already vacationing in London prior. We really enjoyed the ice show “Strings.” The violinist was phenomenal and the choreography of the skaters was great. We ate in the main dining room the first two nights. The food was good, portions could have been bigger but the service was very slow. Izumi was good but it was an hour until we ate. I understand there is a show involved with dining in a hibachi restaurant but it just took too long. The balcony room was in a great location mid ship on Deck 7. I liked the size of the ship. Not too big and not too small. The ship excursion to Brugge was very good. We did the half day guided tour with free time. Overall a very nice ship and we would travel on her again if the opportunity arose. Read Less
Sail Date August 2019
We have cruised with P&O and NCL and decided to do a Royal Caribbean taster cruise before we committed to booking a full cruise for us and our children. We travelled with our 2 and a half year old, we have found it very difficult ... Read More
We have cruised with P&O and NCL and decided to do a Royal Caribbean taster cruise before we committed to booking a full cruise for us and our children. We travelled with our 2 and a half year old, we have found it very difficult to get the right level of entertainment for him on previous cruises as he’s not a baby but still too little to go into any clubs/groups. There was a fantastic aqua park for him with a baby area which was great. The water was heated too which was a brilliant idea. There wasn’t much else going on for him though, there were a few toys laid out in a nightclub area in the day but very limited. We could pay $6 an hour to put him in a under 3’s club which we didn’t do. The food was comparable to NCL, a good standard and plenty to chose from. However, there were strict times on when food was available. On previous ships there was always food available in the buffet but it closed in the day for 3 hours and at 9:00pm in the evening which seems a bit early considering there is nearly 5k guests on board and there was a wait for a table. The only other option if you missed the buffet or dining room was pizza which is very limited, especially if you have dietary requests. We ate in the main dining room every night which we do on every cruise, A manager came to the table every night to ask how our dinning experience was which was great. We love the formalities of cruising and were disappointed when the waiters started doing the Macarena in the middle of dinner service, it really wasn’t great. Also on formal night, a guy wearing jeans and muddy running trainers was sat next to us in the main dining room while we were wearing a tuxedo and a cocktail dress. It’s disappointing that people can’t make the effort but also respect that people don’t always want to however, I feel on formal nights especially, trousers and shoes should be worn as a minimum to get into the main dining room. We decided to have an inside cabin as we were only sailing for 3 days. When we got to the cabin I was so disappointed. It was very dated, even though the independence had apparently had a refurb recently, the carpet was grubby and the sofa had stains on it. The cabin wasn’t cleaned properly with stains on the mirrors and marks on the walls. The cabin was really knocked about, dents in the wood work, paint chipped and just really dated. We did feel the need to complain about the cleanliness and someone was sent to shampoo the carpet and sofa but I feel for the price of a RC cruise, this shouldn’t be happening and I expected a much better standard. The toilets in the public areas were not cleaned all the time like on other ships. Bins were over flowing in the toilets and no toilet paper. The main promenade was dated too, i don’t understand where on this ship there has been a refurb. There were plenty of lifts which meant the wait time for one wasn’t too long, this is a plus when you have a buggy. For a taster cruise, I thought all the stops would be pulled out to ensure further bookings on RC but I felt it wasn’t, I think it was a true representation of RC. Would I sail with them again? Yes but only on a new ship which I think would be completely out of my price bracket. For the price of RC I think the standard should be a lot higher and couldn’t help but think it was a bit ‘butlins at sea’. I would definitely pick other lines over RC especially for the price of them. Read Less
Sail Date August 2019
Being frequent sailors on NCL, we had some trepidation in dipping our toe back into RCCL's offerings. We were pleasantly surprised on many, but not all, points. The ship was large, but unlike the NCL Breakaway, it never felt crowded ... Read More
Being frequent sailors on NCL, we had some trepidation in dipping our toe back into RCCL's offerings. We were pleasantly surprised on many, but not all, points. The ship was large, but unlike the NCL Breakaway, it never felt crowded except on sail away. We never encountered the long lines that were common on the Breakaway. We never had a problem finding a deck chair, as long as being right next to the pool was not a goal. Embarkation and disembarkation were a breeze in Southampton and at every port. We had a large balcony and it felt spacious for two people. The shower was the only thing that was very small. You couldn't bend in the shower without opening the doors. RCCL provides a bar of soap and a soap liquid that serves as BOTH soap and shampoo. There was an electric tea kettle because this was a cruise out of England. The outlets in the cabin were both American and European. It would be better if they also provided conditioner, like NCL does. Overall, NCL has larger bathrooms, more room in the shower and better amenities for bathroom products. I also believe that NCL provides robes that are not a condition of your cruising status. The balcony was very roomy, with two chairs and a large circular table and plenty of room to move about. We got two towels animals during our 6 day cruise. I think on NCL we got a towel animal almost every day. We ate at the Italian restaurant, Giovanni's. It was average. NCL does a better job with specialty restaurants. I had grilled shrimp, which was fine, but it should not have been served on a bed of mashed potatoes at an Italian restaurant. The desserts also were not well presented and looked very sloppy and not gourmet. The waiters in the main dining room were very good and attentive. They accommodated my lactose intolerance by having me order one day in advance each night. The food overall was between good and average. Some meals were better than others. I did not have dairy in my meals, so perhaps they were blander than the standard fare. We found the choices at the Windjammer buffet very good. We ate breakfast, lunch and tea in the Windjammer. It was fun to experiment with some British foods we never heard of like the meat pie and Scottish egg. The scones at tea time were very good and they offered strawberries, jam and cream to go with the scones. The entertainment was good too. We enjoyed the ice skating show, Strings. I wish they had showcased the ice dancing headliners more, as they were excellent. I also wish they had more than one ice show. Grease was just ok. It was a cut above a school play. However, the cast was very talented. It is just that Grease did not showcase their talent. We saw the woman that played Rizzo sing Rocky Horror at the Rocky Horror sing a long. She was exceptional. You could not appreciate her exceptional talent in Grease. Also, cast member J.P. did a guest set at the piano bar and he was absolutely exceptional and talented. He did a Jerry Lee Lewis rendition that was outstanding. Again, the play and show offerings did not show the breadth of his talent. NCL wins in the entertainment division. They have better quality shows. We enjoyed trivia, although the questions were geared towards the almost exclusively British crowd. The Britannia dance party was great fun as well. The ports were fun: Normandy, Bilbao and La Coruna, Spain. It was easy getting both on and off the ship. We booked an expensive semi private tour of the D Day landing beaches. I probably would not recommend that. They tour quality was fine but the guide, Christopher, was persnickety and scolded me for opening a ginger candy in the van when I felt motion sick. Also, we had a group of older, petty people who made the trip unpleasant, with comments about where they sat in the van. I think the anonymity of being in a larger tour is better. Our large tour of Santiago de Compostela was excellent. We took a ship shuttle to Bilbao and spent they day at our own pace. We would probably try RCCL again, but the food and entertainment on NCL is better. We did like the Independence much better than NCL Breakaway. Read Less
Sail Date August 2019
This was our first cruise and we absolutely loved it. 2 adults & 1 teen Our Balcony Cabin was bigger than expected and equipped with everything we needed, a bit dated but clean and comfortable. Nice bedding and comfy beds Very ... Read More
This was our first cruise and we absolutely loved it. 2 adults & 1 teen Our Balcony Cabin was bigger than expected and equipped with everything we needed, a bit dated but clean and comfortable. Nice bedding and comfy beds Very Happy with our room attendant Sugi who was always smiling and kept our cabin in good order. We had a little problem with the Pullman bed on the first evening and that was dealt within minutes followed by an apology letter. We opted for “my time dinning” although booked our time slots in the planner before we sailed this way we still could be allocated the same table and waiter each night. Our waiter Beemal was great kept us entertained and was very attentive. Could not fault the food in any of the restaurants, bars or Cafe’s. We mainly ate in the main restaurant for breakfast, lunch & dinner. We used the Windjammer a couple of time and found the food to be very good, huge choice and although it was busy we didn’t have a problem finding a table. Johnny Rockets was also really good, milkshakes were amazing and worth the additional $9.95 per person on there own. The pool areas were quite busy especially on sea days when it was more difficult to find a sun bed, also it was school holidays so ship was generally busy, it never seemed overly crowded and we liked the adult solarium. We never had much of a wait getting drinks around the pool bars, the sky bar was our favourite, the staff were the friendliest, not that you need to go to the bar as there are plenty of waiters walking round delivering directly to our sun beds. Ice show, dance shows and Grease were amazing. My partner used the gym which was well equipped and he had a great view when arriving a ports first thing. We had the Key package and I would recommend it, it come with quite a few perks including the reserved seating for all the shows and the internet. We also were allocated time slots for the climbing wall, flow rider, ice skating and trampolines (we didn’t get round to doing most of them) The first day lunch was served in the main dining room but used the chops grill menu, It was a lovely and relaxed way to start our cruise. It was also nice to leave the ship when we wanted to rather than waiting to be called. Overall for what we paid which was about £17 per per person per day it was good value and would get again if offered at the name price. The only thing I would say is that it’s not fully advertised on the ship and you have to ask when you go into the theatre and shows to be seated. We had to select a showing for the Grease performance and was advised to meet in the bar and would be taken to our seats, this didn't happen so we made our own way and was shown to our seats. We left the ship at both ports in Spain but just had a walk around did not do any trips but would consider on our next cruise (already booked) it’s a shame the independence is not sailing from the UK next year as we really loved it, just hoping Athem lives up to it. Overall we had a wonderful cruise! Read Less
Sail Date August 2019
Had great time , took my 12 year old daughter did not know what to expect after reading the last review. (Did notice dents in the lift doors and did hear about the young man who was tazered and the 39 passengers that had to leave the ship ... Read More
Had great time , took my 12 year old daughter did not know what to expect after reading the last review. (Did notice dents in the lift doors and did hear about the young man who was tazered and the 39 passengers that had to leave the ship from the week before we sailed) But thankfully we only experienced well behaved children and young adults on our cruise . Totally overwhelmed by the sheer size of this ship . Went on and explored at approximately 11am . Our time was 1-30 pm to embark but it really doesn’t matter what time you get there. The facilities are outstanding , from the pools to the flow rider to the theatres and dining rooms unbelievable ship . A couple of negatives , 1) the windjammer is an ‘buffet type diner’ I just personally found it stressful , just too busy , but the food was fantastic. Brilliant choice. 2) I didn’t have drink package for myself just my daughter and sometimes I felt like that I had took the cheap way to cruise when occasionally bar person would say ‘oh just a soda package ‘ 3) My room , nothing wrong with it but my daughter got chocolate on the cover the first night and it was not change throughout our stay , and even be night her sheet was missing so I found a trolley in the corridor and took one of it. Maybe I should have said something? Also I love the animal towels they put on your bed but we only got one , my daughter was so excited wish they could have done more has a friend she met had three, but I do understand they are busy. But all small things compared to the rest of the positives . Pool fantastic my daughter loved the jacuzzis Entertainment absolutely brilliant loved it all , went to grease , comedians , brilliant ice show, best night was silent disco we had great time , it was all just fab! Loads to do on ship , never got chance in the 6 nights to do it all and relax and we only left the ship once in Spain for couple of hours. My daughter loved the quiz at 8 pm every night even though we were not too good at it, then we did the family game show and then watched whatever was in that evening in the theatre fantastic! We also ordered the complimentary continental breakfast 2 days to our room , we loved it , what a treat. But the best experience we had on our holiday, was the dining . Our waiter and waitress was fantastic Lisele and Remidios . They made us feel so special catering to our every needs.. going out of there way to please us . We had great view of the sea from our table absolutely loved going down for dinner. Fantastic food, from duck to steaks to lamb chops and large shrimps !! We had an internal room which had plenty of space for the two of us and I loved it was so dark so slept later. Brilliant time we just want to go again . Read Less
Sail Date August 2019
We have just returned from 2 weeks on the Indy, departing Southampton on the 10th August, calling at ports in Portugal and Spain. It turned out to be a cruise of 2 parts, the bits we expected to be good were as always excellent, Crew, ... Read More
We have just returned from 2 weeks on the Indy, departing Southampton on the 10th August, calling at ports in Portugal and Spain. It turned out to be a cruise of 2 parts, the bits we expected to be good were as always excellent, Crew, superb, entertainment, superb, buffet food, good, MDR food, much improved over the last cruise on Oasis, where the food was really awful in the MDR, so perhaps RCCL have listened. Ship, looking a bit tired but still very nice, cabin, good, we had a Junior suite at the stern on deck 10, and it was large and pleasant to stay in for 2 weeks. Then there was the unexpected part, which in 30 years of cruising with many different lines I haven’t experienced. Groups of unsupervised teens running amok on the ship at all hours, up to 3am. Balls thrown from 4 floors up onto the main concourse, pizza thrown about in lifts, lift doors getting progressively more and more dented as the cruise progressed, elderly people knocked over in corridors, and the meagre numbers of security staff struggling to cope with what I would assume they do not normally have to deal with, Culminating in a full on fist fight, with a teenager tazered by security to stop a violent assault on security staff, and as the ports went by, more and more people were “Offloaded” another thing I am pleased to say I have not experienced before. So I’m sure the Indy crew were pleased to see Southampton on the 24th August, and I hope for their sakes that they don’t get a repeat on the next cruise. So for us this will be the last RCCL cruise, and probably the last peak school holiday cruise full stop. I think that possibly the AI drinks package may have left a lot of parents in the bars not really worrying what their kids were up to, and thus the issues I have highlighted occurring, we as parents certainly want to know where our son is and what he is up to, and supervised his 1am curfew religiously. So to summarise the cruise, nice ship, ok ports (But we have done the med to death over the years) great crew, friendly attentive and always helpful, Great shows, and good food. Just maybe not in the height of the holidays for us again. Read Less
Sail Date August 2019
Where do I begin .... or should I just say wow I'm glad i'm off this ship. We have sailed with many companies down the years including Royal Caribbean and always had wonderful experiences with excellent ports of call, lovely ... Read More
Where do I begin .... or should I just say wow I'm glad i'm off this ship. We have sailed with many companies down the years including Royal Caribbean and always had wonderful experiences with excellent ports of call, lovely fellow passengers and fantastic service. However, we have never sailed from a UK port in the height of the holiday season and I have to say we will NEVER do this again. I really do not have words to use to describe this latest experience but disastrous might be the best expression. What happened to manners, courtesy, politeness and general awareness amongst the British public. It is obviously a lost art. The clientele that Royal Caribbean are obviously trying to attract on this ship is not what you would expect on a cruise ship. During out 14 day cruise we had numerous families removed from the ship at various ports, fighting in the lifts which caused the lifts to be closed to clean up the blood, numerous random acts of nudity, severe drunken behaviour and one incident of a youth being detained in the ships cells for the last 2 days of the cruise. Even our comedian commented that the price of cruising has obviously gone down due to the clientele on board. People would stampede into the lifts before allowing anyone to get out and the entire ship just became survival of the fittest. Even on quiet day when there was an abundance of sunbeds available there were certain families from the North West of England who would hover around the consierge sunbed area and wait for the deck patrol members to walk away before charging on mass into the area to occupy as many sunbeds as possible then argue and refuse to move when advised they were not allowed to stay there due to the fact they had not paid for this service. It was all about taking as many 'selfies' as possible in this area for bragging rights when they got home. They constantly threatened the staff that if any of their property was removed they would claim against the company for theft and damage so the staff just gave up. This was the general attitude around the ship so in the end most of the service staff just gave up due to the way they were being treated and the whole ship just ended up looking dirty and untidy with plates, glasses and food left lying around all day. It was a real shame for the genuine passengers on board who had manners and thoughtfulness and polite children with manners. The other major problem on board is that this ship has been refitted to accommodate a further 500 passengers without any increase in facilities or deck space. This just makes the whole ship tight for room and again the waiting staff in the dining rooms had to pass food over tables, aisles and squeeze between tables like i have never seen before. Our ports of call were very good and we did enjoy getting away from the football style hooligans on board for the long days in port. Embarkation and disembarkation was always smooth and swift even if we always avoided the thought of getting back on board fr as long as possible. So to sum up if you want to feel like you are on a cheap holiday camp with rude and obnoxious passengers who think the world owes them a living then spend 14 days aboard this cruise from hell. If not I would suggest you sail with another cruise company out of any port that is not in the UK. We, and many other passengers we spoke to, will never sail on this cruise ship again from Southampton in the summer holidays. Read Less
Sail Date August 2019
Having been on a cruise with my wife on freedom of the seas and really enjoying it I got together with freinds 19 in tottal and we all decided to go on independence of the seas and after the great re fit was looking forward to this. I can ... Read More
Having been on a cruise with my wife on freedom of the seas and really enjoying it I got together with freinds 19 in tottal and we all decided to go on independence of the seas and after the great re fit was looking forward to this. I can honestly say what a great ship the staff work so hard to keep it clean and the service they give is outstanding food is superb aswell. The thing that lets it down is far too many people on this boat during re fit they also added more cabins a lot more this results in over 700 plus more people on the same size ship as the last ship I went on freedom of the seas.... the obvious reason for this is to make more money but it is at the exspence of people enjoying there time on board. Sea days where awful it was like butlins holiday camp people reserved there sun beds early on and despite the so called 30 min rule for unattended beds this was never enforced. I had a balcony cabin for myself and wife and internal for my children also drinks packages I paid a small fortune for this and was not happy at some of the people on board and they ha e far too many teenagers on board there seamed to be gangs of them running around till early hours. I wish I had read the reviews before hand as everyone says the same thing. Shame on you royal carabian for putting profit before customers Read Less
Sail Date July 2019
My comments are my own personal view on how I found the Cruise,This will be my 5th Cruise in all and possibly my last. Having sailed on this ship 2 years previous I found it a lot more crowded and not as pleasant, probably due to the ... Read More
My comments are my own personal view on how I found the Cruise,This will be my 5th Cruise in all and possibly my last. Having sailed on this ship 2 years previous I found it a lot more crowded and not as pleasant, probably due to the extra rooms added but hey it’s around an extra £150,000 per 14 night cruise for Royal Caribbean. Firstly my bad points: 1 Most Sun beds were reserved by 8:30am on sea days. Guests were putting towels out then going for breakfast, Royal Caribbean didn’t seem to be policing their own policy. 2 Dress code not upheld in main dining, many sleeves about both arms and legs but not the material kind I noted. I asked about this and was told they didn’t want to upset guests. (probably not start a fight I think) 3 Buffet windjammer dining like a cramped motor way service station. 4 Guest Rooms were not Part of the refurbishment and are showing there age. 5 Many people taking advantage of their drinks package noticed lots of foul language, in front of children as well. 6 Trips were over crowded and rushed very hustle bustle. 7 Loads of extras to pay for fish & chips and specialty dining restaurants which I think should be included in the price. 8 Bars busy and difficult to get a seat unless you got in early and stayed put. Good Points 1 Great friendly staff always helpful 2 Bar staff on the ball when serving as there are the ones who try and push in. 3 Also met some very nice people on board, as usual it’s the few that spoil it for the many. With the recent P & O incident I can see the potential of it been a regular occurrence on cruise ships, they seem to be taking over from the all inclusive Benidorm type package holiday. It can be quite a social mix when you have such a vast range of pricing for cabins. I paid a 5 star resort price for my cabin and I think that’s where my next holiday will be, where everyone pays similar and are in the same frame of mind. Read Less
Sail Date July 2019
Wow !! My 8th time on Indie and possibly the busiest & worst cruise I have ever been on , no seats in the bars, no seats on the sun deck, bodies lying in every corner possible !! an absolute shambles !!, food in the MDR poor and ... Read More
Wow !! My 8th time on Indie and possibly the busiest & worst cruise I have ever been on , no seats in the bars, no seats on the sun deck, bodies lying in every corner possible !! an absolute shambles !!, food in the MDR poor and tasteless, and Windjammer not much better with bun fights every day just to sit down - No fun and certainly NOT relaxing as it should be. Queing for everything even a seat on deck 4 !!!! Since the refit the extra 500 people onboard this ship have absolutely ruined it , very dissapointed and every cent or nickle has been pushed to the limit by RCL. Sorry to say I am Diamond Plus and I will not be going back on this ship anymore, and have already booked a different line for only the second time in 25yrs as we do not like the Quantum Class as it is too claustrophobic in the lower decks and has no deck 4. Suite Class is the only way of guaranteeing a seat anywhere !! On a positive note, the bar/room & serving staff were fantastic and worked really hard, but were let down by poor chefs, poor meat quality and cheap cuts, lukewarm food. I could not understand the huge drop in food quality ?? The only places to eat with good quality WAS the speciality dining which we increased dramatically after getting served some terrible food in the MDR & Windjammer. Chops was excellent, Giovanis was the best by far followed by Izumi Hibachi which was fun and Chefs table which reminded me how Royal Caribbean use to be years ago. Sorry RCL you have got this refit totally wrong with the increased cabins and cut backs on quality. In fact I have had much better food on a cross channel ferry other than speciality. Goodbye Indie loved the way you were originally built ... but not now... Read Less
Sail Date July 2019
Independence of the Seas Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 3.0 3.8
Entertainment 5.0 3.9
Public Rooms 4.0 4.2
Fitness & Recreation 5.0 N/A
Family 5.0 4.2
Shore Excursions 3.0 N/A
Enrichment Activities 3.0 N/A
Service 4.0 4.2
Value for Money 4.0 N/A

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