3 Helpful Votes
Sail Date: July 2018
I have been on many cruises over the years. The independence was a great ship ruined by corporate greed to introduce hundreds of new cabins at the expense of passenger enjoyment. It is now far far too crowded. Also the teenagers on ... Read More
I have been on many cruises over the years. The independence was a great ship ruined by corporate greed to introduce hundreds of new cabins at the expense of passenger enjoyment. It is now far far too crowded. Also the teenagers on board were not well controlled. They were throwing food around and were rowdy at night even putting plates outside a lift doors to try and trip people up. Bad idea to get rid of the Labyrinth nightclub which now means the disco is in the viking crown lounge which removes another nice public room for people to enjoy a quiet chat. In fact there are no places on board to have a dignified evening without bumping into hundreds of other people and having nowhere to sit. The Royal promenade reminds me of a bustling shopping centre without any where to sit. Far far too busy now. Do not recommend it I am sorry. Read Less
Sail Date: June 2018
Fifth and last time probably on this ship. Far to crowded and a very rough element now. A lot of people were evicted from the shp for bad behaviour, mainly brawling. MDR long wait for food and quality when it finally arrived not good. Far ... Read More
Fifth and last time probably on this ship. Far to crowded and a very rough element now. A lot of people were evicted from the shp for bad behaviour, mainly brawling. MDR long wait for food and quality when it finally arrived not good. Far to much asking us to applaud when they parade and tell us how wonderful they are. This is probably aimed at getting us to tip their poorly paid staff who are lovely and cant do enough for you. It really is aimed at extr acting aa much money as possible.from the passengers who are packed in like sardines and told they are having fun. Paying 18 dollars extra each for a shuttle bus to take us into a town which was advertised as the stop in the brochure ia not acceptable...Windjammer food very good if you are a meat and fish eater. We are not and lactose intolerant so we ate a lot of salad and pasta. The best part of our cruiae was Boleros where a latin band called Mattisse performed most nights. It was usually packed and no seats available unless we arrived early or were very lucky. We loved the dancing . We havw been cruising for over twenty years did overall enjoy ourselves but this was not the cruising we expected and paid for.. Read Less
Sail Date: June 2018
This was my second cruise, we had previously been on one round the Caribbean. We were on the cruise for two weeks and I could not find a single thing to fault. The service was always quick and to a high standard, the staff were all very ... Read More
This was my second cruise, we had previously been on one round the Caribbean. We were on the cruise for two weeks and I could not find a single thing to fault. The service was always quick and to a high standard, the staff were all very polite and attentive. We all loved the cruise director Joff he brought an uplifting feel to the cruise. There was never the chance to get bored with the amount of shows and entertainment provided. Our waiter (Olivia) and assistant waiter (Rommel) took the time to get to know us, this adding a special touch to the cruise. I really enjoyed the idea of waking up in different places. Our cleaner also took time to get to know us always wishing us a good morning, the cleanliness of our room was always to a high standard with towel animals which was a special touch. We really liked having the cruise compass in our room each morning with all the details of the day and what was being offered. It was also an easy way to access opening times for all the facilities. We really enjoyed the formal nights and the opportunity to get dressed up if you wanted to, it was a good excuse to get out our ball gown and suit. However, it’s great that there is an option not to get dressed up if you choose not to. On the last day we had a problem getting of the boat as the bank had blocked my bank card, I was getting very frustrated and impatient and the staff were extremely patient and helpful at this time while also getting a lot of hassle from other customers. Some excursions I didn’t feel were worth the money however, it’s sometimes easier than getting of the ship and organising trips yourself. Read Less
Sail Date: June 2018
I have a back injury and am temporarily unable to fly, so as regular cruisers my wife and I had heard good things about this ship and it was sailing from Southampton so we booked it. I will say that this is the first time we have sailed ... Read More
I have a back injury and am temporarily unable to fly, so as regular cruisers my wife and I had heard good things about this ship and it was sailing from Southampton so we booked it. I will say that this is the first time we have sailed from This port and embarkation was very good and quick. The first thing we noted on boarding was an awful raw sewage smell on deck 4 on the port side at the front of the ship, we assumed it was coming from the dock where sewage tanks were being emptied, this was not the case however and the smell got worse as the cruise went on, if you walked into it by mistake it would make you heave, dont know what is causing it but Royal Caribbean need to sort it out. We booked one of the new "panoramic" cabins as the balcony cabins had all sold out and we were told that these were the next best cabins, and as they had recently been added they would be the best on the ship we wre in cabin no 1886. Apparently the ones we were in were converted from the old Gym (this may not be correct but frequent cruisers on the ship told us this). One thing they were correct about was they were very spacious and bright, this was the only good thing about them as anyone wishing to play crazy golf had to walk over the top of the cabin, this happened at all hours of the night and most of the time they were running or stomping across. Aditionally the area is also used for sunbathing and the crew think it is a good idea to start setting sunbeds up at 4am, and this was not done quietly! The dividing walls were paper thin which meant any noise from adjoining cabins could be heard clearly. We did not get one undisturbed nights sleep in 14 days! The ship was overcrowded and most of the time was spent trying to find somewhere to sit as there are not enough chairs to go around. The buffet restaurant was particularly stressful, one morning we walked around 3 times looking for a table with no joy, we ended up sitting on some padded benches by the handwashing area with the food on our laps, as we were awake anyway because of the noisy cabin we started going for breakfast at 7am and tables were not a problem, however lunch was an ongoing nightmare. Personally I think Royal Caribbean puposely created this problem so people would buy food from the many specialist and fast food offerings which you have to pay extra for. The world cup was on and so we thought we would watch it in the sports bar, however to get a seat people had started drinking and reserving seats four hours before games started, not all games were shown on the open deck screen and when they were that was heaving too, so we ended up watching games in our cabin. Due to the lack of sunbeds and the sheer number of guests people were walking around and around the ship with a little bundle of towels looking for a sunbed, it reminded me of homeless people in london looking for somewhere to sleep. I have never seen so many mobility scooters in one place and a lot of people using them couldn't drive them (especially after imbibing large quantities of alcohol) as people were frequently getting bruised shins, in a lot of cases I am sceptical that there was a real disability need and felt it was more laziness on the part of the people who hired them. We paid for the drinks package which had a very good selection on the menu but a lot of the drinks were not available, I asked the bar staff and was told they had run out and were to get stock in the next port, this did not happen though. We purposely went in the school term time, however there gangs of teenagers hanging around in the evenings playing loud music on their portable speakers, I dont have a problem with this but the ship was also playing music and you ended up with just a horrible din going on. Occasionally they did get over rowdy and were throwing chairs about. While I understand the price goes up during the school holidays which means that to make it affordable kids are taken out of school, however the parents were nowhere to be seen and the ships security seemed to be scared to tackle the problem. I understood that a Med cruise from Southampton would involve a lot of days at sea, however all of the above was much more of a problem because of this. The ship mostly docked in ports which were very distant from the actual places advertised, this is understandable due to the ships size, however every other cruise we have been on complimentary coaches were laid on to transfer you, not Royal Caribbean however, they chaged between 5-10 Euros for the privilege! If there is a purgatory I should think it would be something like spending eternity on this ship and I can safely say that this was my first and last voyage with Royal Caribbean. Funnily however I did complain on board particularly about the cabin and was offered 20% of the cruise cost as a refund. This was in the form of a voucher which, guess what?? Can only be used against the cost of another cruise with Royal Caribbean!!!! Read Less
Sail Date: June 2018
Having read some of the reviews I was a bit nervous about going on Indy but we had a great time. We were a family of 3 with a 4 year old in a balcony cabin. Main comments * Our little one loved splashaway bay. It kept her ... Read More
Having read some of the reviews I was a bit nervous about going on Indy but we had a great time. We were a family of 3 with a 4 year old in a balcony cabin. Main comments * Our little one loved splashaway bay. It kept her entertained for hours. Lifeguards around all the time and swim vests available. * We loved the windjammer. It’s beautiful after the refit. We never struggled to find a table until the last day when a member of staff created a table for us. Food was very good. * Main dining room was good. We didn’t always book but never waited more than 5 mins for a table. Food was good. Not amazing but still good. * We did all the extras and loved the sky pad. It’s worth a try. * Cabin was clean with plenty of storage. Hasn’t been refitted yet but we didn’t feel as if that was an issue. * The bars in the promenade are unattractive and there isn’t enough seating. We used to go up to the bar on floor 14. Always seats there before 9.30. Also star lounge was quiet if nothing was going on in there. * We didn’t feel that we queued any more than we have done on other cruises. Sometimes we were lucky sometimes unlicky. In Ajaccio there was a queue to get back on the boat so we walked around a bit more and came back to no queue. Overall wr had an amazing cruise. The staff were great. The refit makes the ship look good. Read Less
7 Helpful Votes
Sail Date: June 2018
We have cruised on Independence of the Seas on a number of occasions and are Diamond level members of the Crown and Anchor Society loyalty programme. Previously we have always been satisfied with the experience but this cruise was very ... Read More
We have cruised on Independence of the Seas on a number of occasions and are Diamond level members of the Crown and Anchor Society loyalty programme. Previously we have always been satisfied with the experience but this cruise was very disappointing. The ship has just had a major refit and we have seen it described as “enhancing the family activity”. To us the result was most unsatisfactory. It was quite clear that RCCL has acted to increase revenue stream by increasing passenger capacity without being able to increase the basic passenger facilities. The ship was therefore very overcrowded and uncomfortable. On sea days there was a considerable shortage of sun loungers with passengers spending long periods of time trying to find somewhere to sit. Heard a rumour that RCCL were considering adopting a policy whereby they require that two passengers should share each lounger. ( not sure whether this would be at the same time, or in shifts). The lounge space for Diamond and Diamond plus members of the loyalty club has been reduced by more than 50% and now consists of one very crowded area containing 55 seats. As there were said to be more than 750 Diamond level members on board it was not possible to use the lounge without extreme discomfort. Less than 30% of the passengers paid any heed to the concept of "Formal Night". It is well past the time when RCCL should either require passengers to stick by the rules or they should abandon the concept of formal night. As yet, the staff on board are maintaining a high level of service under extreme difficulty. It is however clear that they realise that they are being dragged down by the deteriorating circumstances on board. It can only be a matter of time before they break. We have been on this ship a number of times before but there is little chance that we will repeat the experience again. Read Less
6 Helpful Votes
Sail Date: June 2018
Just got off the Indy today from a 14 night Med cruise. This was our 3rd Indy cruise. We've done 20+ Royal Caribbean cruises, but the writing for us is on the wall. In the recent refit the ship has been seriously kiddified. ... Read More
Just got off the Indy today from a 14 night Med cruise. This was our 3rd Indy cruise. We've done 20+ Royal Caribbean cruises, but the writing for us is on the wall. In the recent refit the ship has been seriously kiddified. Waterslides, virtual reality trampolines and climbing frames have been added. The gym reduced in size and the deck 12 walkway around the front of the ship removed to add cabins. The deck 4 and 3 labyrinth disco has gone making way for Izumi and inside cabins. The chapel is now an escape room. In all 120+ cabins added with public areas reduced. On some evenings there wasn't a single seat in any public area to be had. If you are loyal to Royal, the concierge lounge is gone, with D and D+ trying to cram into the old D lounge. The old concierge lounge is now exclusive for top suite and Pinnacle guests. On the plus side Mihee Heo, the D concierge is delightful. The food quality and menus have improved dramatically and, without fail, the staff were superb. If you are travelling with children or teenagers, the Indy will fit the bill. However, for us, it's time to move on as every refit brings similar results. I would not sail on the Indy again. However I'm sure that many will love it. Read Less
14 Helpful Votes
Sail Date: June 2018
We choose this cruise having had a great time in 2016; however we were really disappointed.The ship has had a refit with the inclusion of new cabins which have had a detrimental impact on the service, the ambiance and the experience. The ... Read More
We choose this cruise having had a great time in 2016; however we were really disappointed.The ship has had a refit with the inclusion of new cabins which have had a detrimental impact on the service, the ambiance and the experience. The cabin was good, clean and as before. The cabin boy Hugh was a star. We chose anytime dining and ate early 6.15 each evening. The service was good however the food was a little hit and miss. We ate breakfast in there occasionally but gave up after queuing for 15 mins ! We did Windjammer for breakfast it was busy and a little hectic at times, the food here was great and so was the choice. The entertainment was the same as 2 years ago. The team were enthusiastic and Joff was his usual brilliant self. The headliner shows were poor apart from 3; which was a shame. There was absolutely nowhere and I mean nowhere to sit after the shows. We were wandering from one place to another looking for seats! No one wants to sit in their cabin when you’re on holiday. The Star lounge bar was on one occasion not open after dinner, the room was full of guests waiting to be served. The bar service here was slow, the waiters were great though really hardworking especially Marvin. Vintages was the same however again no seats to be had until 11.30ish Alexandra was lovely, super efficient and welcoming The ports were good but again getting on and off was a nightmare, queuing was the norm. We travelled with family who have cruised with RC more than 30 times and they were of the same opinion. We had booked for next year but are in the process of cancelling we will not be sailing on the Independence again. Read Less
4 Helpful Votes
Sail Date: June 2018
My 75th birthday treat and Bucket List "Go on a BIG SHIP". 4,128 passengers, 1,600 sunbeds. Overcrowded by about 1,000 passengers too many. Queues everywhere. Despite valiant staff service at bars is appalling that's if you can ... Read More
My 75th birthday treat and Bucket List "Go on a BIG SHIP". 4,128 passengers, 1,600 sunbeds. Overcrowded by about 1,000 passengers too many. Queues everywhere. Despite valiant staff service at bars is appalling that's if you can get a seat. On non sun days there is an acute shortage of seats. Hence the high amount of scooters as this is the only way to guarantee a seat. The food in the MDR is mediocre as RCI want you in the premium restaurants. At meal times the MDR is less than half full as all are in Windjammer which is spacious and the food is quite good plus you can have as much as you like. The ship is beautiful and well appointed with good shows in the theatre. But the queues and lack of seating spoil everything. Plus the paying system at the bars takes longer than getting your drink. Cabin 1686 was lovely and well looked after by an attentive steward. In future will stick to a smaller ship. Read Less
4 Helpful Votes
Sail Date: June 2018
We booked this cruise after a great experience last year on Navigator - unfortunately, whilst not awful, this holiday failed to meet expectations. Boarding was painless, and the cabin, 7408 was at the stern and had a really spacious ... Read More
We booked this cruise after a great experience last year on Navigator - unfortunately, whilst not awful, this holiday failed to meet expectations. Boarding was painless, and the cabin, 7408 was at the stern and had a really spacious balcony. However, the overall feeling throughout the two weeks was one of being in an overcrowded environment - I understand the the recent refurbishment has added a significant number of staterooms. As a result, we frequently struggled to find seating in the Windjammer, both at breakfast and lunch, and the announcements asking us to leave after eating were annoying in the extreme. After paying what we paid, if I want to sit for a while after my meal, then I will! Food in the Windjammer was on a par with a factory canteen, and whilst there was a wide selection, it was all pretty poor. Evening meals in the dining room were excellent, and the service great. Overall the service was not great - I got the impression that the staff were really overstretched, and tired people can be offhand. The entertainment was pretty poor - that's just my opinion, but it is a fact that the shows were overcrowded. People were waiting to get into Grease over 90 minutes before the show, so we didn't see it. Every night, the seats were full well before the shows, and people had to stand in order to see them. Overall, I got the impression of a greedy company, more interested in squeezing maximum profit than providing a great experience. We won't be going on this ship again. Read Less
Independence of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 3.0 3.8
Entertainment 5.0 3.9
Public Rooms 4.0 4.3
Fitness Recreation 5.0 4.2
Family 5.0 4.2
Shore Excursion 3.0 3.5
Enrichment 3.0 3.6
Service 4.0 4.2
Value For Money 4.0 3.8
Rates N/A 3.8

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