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Sail Date: January 2018
Compared to other cruises we have been on the Eclipse is a more understated line. With its generally white background it lacks the flashiness of other cruise liners we have been on. And for us this is a good thing thing. These is ... Read More
Compared to other cruises we have been on the Eclipse is a more understated line. With its generally white background it lacks the flashiness of other cruise liners we have been on. And for us this is a good thing thing. These is definitely the antithesis of Carnival and Royal Caribbean. This ship is meant for and older crowd. Dominated by fun loving baby booomers who value both a fair amount of activities on board as well as to call it an evening by 11:00 Am. Entertainment was better than expected, although the cast performances were hit or miss. Guest entertainers were very original and very funny. And just about every performance was well attended. I would rate food quality a little higher than that of the Princess ships we have been on. The guest are great. We sat at a table of ten and everyone gone along well fabulously. For those interested in the gym facilities, this ship has everything you could want. Casino was average for most cruise ships. Every passenger and crew member was polite, courteous, and respect, friendly, and respectful. . We were so happy with this cruise that we booked another one on board for next year to Australia. Princess seems to give a few more perks than Celebrity but the the overall experience was slightly better. My only criticism is that they had a smoking area that was situated very close to the walking track. This made absolutely no sense tome. But in general this was one of the most smoke free cruise ships we have been on and truly enhanced the experience. Read Less
Sail Date: January 2018
We chose this cruise to celebrate our retirement and to get some sunshine, visiting places we had never been to before. After a very enjoyable (if cold) few days in Miami we enjoyed a very efficient embarkation onto the lovely Eclipse. As ... Read More
We chose this cruise to celebrate our retirement and to get some sunshine, visiting places we had never been to before. After a very enjoyable (if cold) few days in Miami we enjoyed a very efficient embarkation onto the lovely Eclipse. As first timers we were absolutely thrilled with the whole thing. Lovely cabin with plenty of storage for our needs and pleasant steward, Gareth. Have to say it took us a couple of days to get the hang of things and would have appreciated a brochure in the cabin detailing our drinks package etc. We did select dining and thoroughly enjoyed the food - we did not have a bad meal. Mostly we were seated next to very friendly people. Special mention for Saed, Doyley and Vadims - we always tried to be seated in their area- they did such a good job. Only negative was that we felt the dress code should be more strictly enforced on the evening chic nights. We never actually made it to see any of the theatre shows in full but were very impressed with the facility itself. Our favourite venue in the evening was the Sky Lounge with the house band. We were also very keen on Four Elements Jazz quartet and usually listened to them in the foyer. Was expecting a bigger pool but enjoyed doing my lengths in the solarium one. On the first couple of sea days, the weather was very rough which made trying to swim in the outdoor pools somewhat challenging! Enjoyed the walking track but shamefully never sampled the gym. Would say that the rule re reserving sun beds needs to be more strongly enforced. The service throughout the ship was generally excellent and we especially liked the Sunset Bar for cocktails. Service at the Martini bar not quite so good . We booked a number of shore excursions- our favourite was the rib in Bonaire. In fact we much preferred Bonaire, Curacao and Aruba to the first four ports of call. The constant pestering from vendors and taxi drivers we found very wearing, although we had a lovely catamaran trip in Antigua, but sadly sea too rough for us beginners to snorkel. All things considered we would definitely book with Celebrity again! Read Less
Sail Date: December 2017
Celebrity is still offering some kind of (modern) luxury compared to many other big cruise lines and although they are not so good they used to be. The Solstice-class ships have some nice features. The Aqua class gives to the cruise a ... Read More
Celebrity is still offering some kind of (modern) luxury compared to many other big cruise lines and although they are not so good they used to be. The Solstice-class ships have some nice features. The Aqua class gives to the cruise a special touch but the price compared to the normal balcony is relative high. The cruise terminal in Miami is absolutely too small for Celebrity. Some time ago we embarked Enchanment of the seas in the same terminal with no queues but with Celebrity it was rather chaotic. We could use the Aqua class line which still was no fast lane. Same problems seemed to occur in the Captain class lines which we choose to skip this time although we had the status. After waiting for check-in people were directed into other line which was between the check-in lines as there is no waiting space in the terminal. Boarding has started but it was extremely slow. Before the stairs some workers tried to short people into two line, the "normal" line was hopeless but the line for status, suites, concierge and aqua was not so much better. Before the cabins were open the Ocean view cafe had enough space for all hungry ones. That is not so often in other ships. Beverage packages were offered very eagerly but you could also get a drink quick otherwise. Cabins were open 1.30 but the bags arrived first after safety drill. We needed to get our one of our bags from downstairs as it has alarmed by the security. The line was impossible and people rather aggressive. After quite a wait we got our bag which was marked safe and nobody wanted to know what is inside. Wonder why it was not delivered to the cabin. Safety drill was extremely long, the new video was totally useless and the whole drill was a strange combination of extreme seriousness and trying to be amusing at the same time. Aqua restaurant was a bit better than the MDR in the previous trips. Sadly the lady standing at the door was not up to the standards and that was probably the reason why you had to wait for a table almost every time. We were rather flexible where to sit so we usually needed to wait only for a couple of minutes but some seemed to get even a peeper. You cannot reserve a time that is rather strange. The menu is upgrade from the MDR and they do full fill the extra wishes very easily. The somelier was good and all the waiter as well, although nothing special. Tuscan grill used to be a good special restaurant but the new menu did not appeal us. The service was slow and nonchalant. Very often somebody though run to our table shouting: "How is everything? Excellent?" and run away with waiting no answer. Quisine has food with Mediterranean flare. The menu is an iPad but the waiter will still write down you order. We have been there before but the instructions from the waiter were rather confusing. Either this menu did not appeal to us. Murano is the best from the special restaurants and the food and the service is in the level you can except when paying extra for a special restaurant. The menu has been the same for years but the presentation of the dishes was still other. The waiter were good especially the assistant waiter. Ocean view buffet selection of food has gone down. It also stayed same every day although they tried to have same themes like offering fish and chips for couple of times as daily special. There was usually only one fish, that was out rather often and you had to wait 5 minutes to get some more. Caesar salad was not anymore made for you, but you could still mix it yourself. No more dinner sushi. For vegetarian it mostly means salad and asian which was the same every day. Celebrity though still has free and real ice cream in the buffet. The drink waiter were quite easy to get to stop at your table. On some sea days the restaurant was chaotic but you could still get a table after looking for a while. The tables were cleaned quick. Martini bar is the heart of the night life and is definitely the best bar of all ships. Hopefully it is still found in the Edge class and will be made bigger. Eclipse still has Cellar masters which has almost none guest every night. Gastro Pub in Equinox is much better and gets even some people to stop in. World class bar has only special cocktails, which are really good but the place at itself is quite quiet all the time. The lounge by the special restaurant feels very dark and old fashioned. Passport bar was turned in some parts like the gastro pub but the place feels rather forgotten although it is situated in the atrium. Pool area was very full even if the weather was not too good. It is totally impossible to get a chair after 9.30. We did like all the others and reserved our before the breakfast. It is the only way to get a chair. Sadly we noticed that a lot of chairs were kept reserved but nobody came when we left the chairs and went to lunch. Probably they never came. Or one family member was reserving 10 chairs but top 2 of them came and used the chairs. We cruised during the holiday time. Christmas was good invisible for us although the decorations were even too massive. New Year party was actually organized solely by the pool. It of course gathered all in the same place but did also leave no choice to stay inside. I don´t like those New Year hats given in every cruise but like still to be silly because of the new year. I admit is stupid to complain but in Eclipse I could not get one even if I tried to. They were given to some guests in the restaurants, but not to us. I tried to search one by the pool. No success. I even went to the guest relations to get one but the staff was quite rude and told us to go the pool party to get one. They did not have any. Small thing with no meaning but which did not feel nice. The most wonderful thing compared to other cruise lines in Celebrity are the public toilets which are almost perfectly clean. This is the only place when entering the same toilet second time the worker responsible for the toilet greets me "welcome back, thank you for using the toilet". A bit peculiar but nice. The man taking care of the men´s restroom bear the MDR was the most memorably staff member in whole ship. Sadly I don´t remember his name as he really deserves to get a promotion. The production shows in Celebrity are different and of very high standard. We did not find the guest entertainers to be that standards. The comedians were not funny and the singers a bit old fashioned. Celebrity has not have too many "adult shows" like Quest type of show or dance competitions but the game shows are made for older public. Disembarkation was took longer as shown in the time table, probably because there was once again not enough space in the terminal. The taxi lines were totally impossible. Read Less
2 Helpful Votes
Sail Date: December 2017
We had stayed in Miami before, but this time only spent one night in a nearby hotel before the cruise. Embarkation took longer than expected. We understood that we had to vacate the cabin by 8am, but our disembarkation time slot ... Read More
We had stayed in Miami before, but this time only spent one night in a nearby hotel before the cruise. Embarkation took longer than expected. We understood that we had to vacate the cabin by 8am, but our disembarkation time slot (09.10) for airport transfer was earlier than expected, as our flight was not until 16.50. Ship is beautiful, and very clean, but we expected more christmas decor. Also, Christmas itself (dinner on 24th and 25th) was a bit of a non-event, although New Year's Eve party was excellent. - On Christmas Eve and NYE, tables were given a sharing plate of embarrassing-looking 'chocolates' and 'petit fours'. (A child could have done better.) Dining in MDR had not enough variation from one night to next (I suspect that is intentional, to encourage people to pay for their specialty restaurants). The dining-room is attractive, but we were seated in the furthest left-hand corner, of the furthest left-hand corner room. I never did have appetizing potato of any form on my plate. Wine waiter only reached us on 5 of the 12 nights (we found it safer to take a drink in from the bar before going in). Our Assistant Waitress, Diana, was delightful. Lunch and breakfast buffet was good, but the quality of all carbohydrates was abysmal : pancakes, danish, croissants, donuts, pastry tarts, sponge cake, scones ... all were unbelievably tough and heavy, and the cookies were under-baked and often mis-shaped. The muesli at breakfast, and the salad bar at lunch were my favourites. 'Afternoon tea' should be re-named, because it in no way resembles 'Afternoon Tea'! There was no evidence of any form of food-expertise in any of the all-inclusive food outlets. No food artistry, no carved fruits, no elaborately-decorated cakes. The musicians around the ship, and the shows with specialty act entertainment were very good, except the magician (apart from the close-up section under camera, you couldn't see what he was supposed to be doing). The dancers in the entertainment troupe were very good, and 2 of the 6 lead singers had very good voices. Costumes, sound and lighting were top class. Service was mostly good for us, but we learned that it was very poor for disabled people. We liked the choice of islands, none of which we had visited before, and enjoyed 5 shore excursions on our 12-night cruise - though we did find them very expensive. (The 5th excursion was last-minute, when we learned that port shopping in Martinique was almost non-existent. ) We enjoyed 4 of the lectures by Lisa Didier, and an interesting talk about Theo Faberge. The Port Shopping talks were fun too. W are unlikely to travel with Celebrity again. Read Less
2 Helpful Votes
Sail Date: December 2017
Having been on the QM2 on last year's Holiday cruise, we wanted something different, with more ports and not spending 6 sea days to and from NY. So we booked the Eclipse, with 9 ports of call. Then came Irma, knocked out a bunce of ... Read More
Having been on the QM2 on last year's Holiday cruise, we wanted something different, with more ports and not spending 6 sea days to and from NY. So we booked the Eclipse, with 9 ports of call. Then came Irma, knocked out a bunce of them, we were left with 6 ports and 5 sea days . Pros: The Eclipse is a beautiful ship, the crew was always smiling, the food was very good both in the MDR and buffet, although the buffet had the same foods all the time, gets a bit tiring after a few days. The MDR was more innovative. We didn't do any specialty restaurants. All in all , about the same as QM2. Entertainment was the usual variety, comics, magic. Very high level , I'd a say a notch above QM2. Embarkation/disembarkation - the most efficient we have seen yet on any cruise . Cons: Daytime activities were poor ( I don't count trying to sell you art, watches, shoe inserts, etc as daytime activities). They had a few lectures here and there but very sparse. QM2 excelled in this regard, with many lectures by professors in their respective fields. Ports of call - they had to substitute some due to the hurricane but included Martinique, which was the most tourist-apathetic venue we've ever encountered and I speak French fluently. Read Less
6 Helpful Votes
Sail Date: December 2017
The following comments are only my impressions and my experiences during the Dec 21- Jan 2 2017 Caribbean cruise on the Eclipse. We all realize that people on the same cruise can walk away with very different and at times conflicting ... Read More
The following comments are only my impressions and my experiences during the Dec 21- Jan 2 2017 Caribbean cruise on the Eclipse. We all realize that people on the same cruise can walk away with very different and at times conflicting experiences. I have previously sailed 48 days on 3 different Princess ships taking 5 different itineraries. Three of my cruises on Princess were in full suites (578- 740 sq ft cabins) and the other two were in mini-suites (323 sq ft cabin) This was my first cruise on Celebrity and I chose an Aqua suite (248 sq ft cabin) to stay within the same budget I allow for my Princess Cruises. In some cases below I do compare my experience on X to my experiences on Princess. The highs: The food and service in Blu was outstanding once we sat in Raffy’s section. We did not feel this way on our first night in Blu when were in a different server’s section. So much of my experience hinged on Raffy’s recommendations, attention to details, his positive and friendly attitude that if we had not changed secrions and luckily found him my review would most likely not be as positive. His assistant waiters, Pendi and Jeshna were also outstanding. My experience in Blu far exceeded my three cruises over 32 days in Princess Club Class dining. The Eclipse was not only the cleanest ship I’ve ever been on (both in my cabin and through out the ship) it was the cleanest public space I have ever seen. All the glass is clear both inside the ship and up deck, not blue like on Princess. All glass was crystal clean and free of sea water, finger prints etc. so you could actually see through it. Even our balcony glass was cleaned daily. Andrea Muegge, our Hotel Director, was always visible it seemed. I saw her every morning at Bachio at 7 am, I saw her through out the day and night as well. She always had a moment to chat if you wished and she was quite friendly. I really appreciated this. In fact, you couldn’t go more than 15-30 minutes without seeing one officer or another. I liked that the views up deck were mostly unobstructed without the upper panel of glass that is everywhere on Princess. The ship decor, furniture and overall appearance is very modern. Chrome, white and platinum is used a lot. The furniture and carpets were extremely clean and stain free. I really liked the Sky Lounge and the Solarium......and the relaxation room but shhhhhh no one seems to know about this room. I absolutely loved that there was NO indoor smoking at all....not even in the casino. On Princess they allow smoking in the casino and it just stinks up the entire atrium area. I appreciated that you could get as much bottled water as you wanted with the premium beverage package (I don’t know anything about the rules for the classic) at the same time you ordered your alcoholic beverage. Princess had this rule that you could not get water at the same time when we took our Thanksgiving 2017 cruise with them. My husband liked the pina coladas on the Eclipse better than on Princess since X adds a floater of dark rum. With respect to white wines and dry roses, the premium wine selection was better on the Eclipse than on the Princess Cruises I have taken. Since premium wines are not generally available outside of the Blu (&MDR where we had lunch twice) and the Wine Cellar (open after 4 pm) our sommelier in Blu, Diana, was kind enough to get permission from her supervisor to keep the bar closest to our cabin stocked with my favorite premium dry rose with my name on it. I like a glass upon returning from shore excursions & with lunch which we usually had either at the Spa Cafe or with room service. The premium reds were sufficient but on par in my opinion with Princess. Hands down the beer selection at the Passport bar was outstanding and far better than Princess’ meager offerings. Our Aqua class cabin had a very nice multiple head shower and the bathroom had a nightlight that I really liked. The couch had three cushions so it was large and pretty comfy too. We went to 4 of the evening shows in the theater and found them to be okay. Savannah Smith was the one that we really enjoyed. I went to a couple of trivia/game show things and preferred the ones on Princess. My husband attended the talk in the theater with the ship’s navigator and liked it. We did the Behind the Scene Tour and the snorkeling/catamaran excursion to Nevis and highly recommend both. The lows: No coffee is available until after 7 am. This is a real issue for us early risers. I waited 2 hours every day for my coffee. I could not enjoy the sunrise with a cup of coffee which I love to do as the was up by the time they opened. The coffee is exceedingly bitter and harsh. It was only marinally better in a macchiato from El Bacchio. People complain about Princess coffee all the time but at least the International Cafe stuff is good (and available at 5 am) and the room service coffee is bland but not offensive. There is no promenade. There is only a few feet of lower deck outside you can walk on without the lifeboats creating an ugly tunnel and then getting stopped from both forward and aft. You can’t walk around the front or the back at all. You can get out front if you go up to the 12th deck or so but there is no leisurely promenade before and after dinner or in the morning. There are complaints about some (but not all) Princess ships loosing the aft portion of the promenade where you cut across inside, but that is way better than what is on the Eclipse. This ship had only 2 elevator/stairs areas instead of three. The pools are smaller and much shallower than Princess. And there are fewer of them. There were far too many areas for smokers up deck. You could not get away from it if you wanted to walk around up deck and enjoy fresh air. Smoking was allowed aft port side at the Sunset Bar on deck 15, at the Mast Bar starboard deck 14 and by the children’s Wet Zone port side near the family pools on deck 12. We had a lot of smokers on this cruise and I was surprised at far the smoke travelled. It really took away from my enjoyment of the outside areas. Our Aqua Cabin Shear lack of square footage in our stateroom. The Aqua room was less expensive than our budget allowed but the next step up -Sky Suite (302 sq ft) was way over budget and still much smaller for the money than Princess. No nightstands with drawers next the bed. Inadequate amount of storage. No room for personal items in shower No counter space in bathroom I found the bed very uncomfortable and there was no topper available. Princess rolled out their Luxury Bed and it is heavenly (to me). I love it so much I bought it. Anyway for what it is worth these are my viewpoints and impressions. As I said earlier, folks get off the same ship from the same cruise and have very different take aways. Read Less
1 Helpful Vote
Sail Date: December 2017
A great cruise and ship, happy smiling crew, i booked a year ahead sadly due to the hurricane the points of call were changed , but I was disappointed the planned over night in Bahamas and extra days stay was changed, the island was not ... Read More
A great cruise and ship, happy smiling crew, i booked a year ahead sadly due to the hurricane the points of call were changed , but I was disappointed the planned over night in Bahamas and extra days stay was changed, the island was not hit by the hurricane, Martinique was added a disappointment and a total waste of time in my opinion, the first week was good but I did feel the last few days we were trying to fill time and the cruise itinerary was disappointing to what I had originally booked. I was disappointed on Christmas day to be served a turkey type roll for my dinner but other times in the ocean view at lunchtimes there were roast dinner with fresh turkey and a number of roast meats at the same time, WHY could this turkey not have been used as a Christmas dinner on Christmas Day, very disappointing! The ocean view food was excellent, salmon or steaks cooked to order etc, the main restaurant was disappointing for that reason I only visited 4 times in the trip. Entertainment was ok but not the quality I felt of shows on RCI Oasis class. We were on the Eclipse Christmas 2015 and attend ipad and iphone lectures very informative, for 30 minute plus sessions FREE it was disappointing to be charged to attend similar classes on this trip, the day time activities did seem to be commercially generated sales in the shops, art etc Generally I did not feel the Christmas Day celebrations were disappointing, Father Christmas arrived that was it back to normal, as I said disappointing no special Turkey meal . I must make a special praise for your Hotel Director she was outstanding she was every where and immaculate every time, she could not have slept! It is clear she is a real asset to your brand! The entertainments officer worked hard so also credit there. Shore excursions were as normal expensive, we did not attend but I heard many negative comments on the beach trip in the Bahamas, over crowded etc , we went on the local bus to the other side to hometown beautiful beaches and the bus a $1 each way a bit of a reggae bus , blue is the best , yellow well good fun, a taxi if you do not fancy the local transport, Simon Cowel goes to that beach and top designer shops Gucci etc there, why not run a trip to this exclusive area? $2 each well spent. Read Less
3 Helpful Votes
Sail Date: December 2017
Have always been happy with Celebrity, quality before quantity. The dining experience always enjoyable and work with passengers with food allergies. Loved the glass blowing from Corning Glass Museum. The stage shows are very good. Loved ... Read More
Have always been happy with Celebrity, quality before quantity. The dining experience always enjoyable and work with passengers with food allergies. Loved the glass blowing from Corning Glass Museum. The stage shows are very good. Loved the martini bar, even had virgin martinis so not to get stupid, and also enjoyed the quiet wine cellar. The main complaint was getting on the ship, it was a true cluster. We have elite status which gives you priority boarding, but they really lacked communication on that trip. Tried to take a mob of 1000 people into a single line to enter the escalator, hot mess!! But, embarkation was much smoother and like the conveyor belt for the baggage was helpful, suggest start at the beginning of the belt, because some case were falling off and nobody to put them back up they sat. For excursions, they were calling the excursion numbers way to fast, instead of letting each one clear the room first, a bit confusing. Overall, it was enjoyable and relaxing. Nothing is perfect but certainly could be improved. Read Less
3 Helpful Votes
Sail Date: December 2017
We choose this cruise because of the incentives: 2nd person half price, classic alcohol package, free gratuities and $300 OBC. That made the total price, including port fees and the OBC, about $110/day for our ocean view cabin. (we ... Read More
We choose this cruise because of the incentives: 2nd person half price, classic alcohol package, free gratuities and $300 OBC. That made the total price, including port fees and the OBC, about $110/day for our ocean view cabin. (we usually sail in inside cabins, so this was a step up that was required to get the incentives.) The itinerary was excellent - UNTIL the hurricane occurred. I understand that ports have to be adjusted, but the way corporate handled this was dreadful. First we were told we were going to the Dominican Republic instead of St. Maartin. Okay. A couple of weeks later, we were going to St. Croix instead of the DR. Better. About 5 weeks before departure, they switch it to Nassau. Totally unacceptable substitution. My emails took weeks to get a response from X, and then only after I posted to their facebook page and twitter feed! On board food was much better than we've experienced on prior X cruises - and it was always pretty good, so that really impressed us. Buffet particularly impressive and reasonably well laid out. Very varied choices. We use the OBC to dine at the steak restaurant twice and the Murano once. The steak place was overall quite good, but I wouldn't pay out of pocket for it. Murano was a disappointment. The entree's were outstanding (the rack of lamb was probably the best lamb I've ever had), but the rest of the meal was unimpressive. In fact, I sent the lobster bisque back - and I rarely do something like that. The service throughout the ship was excellent, except for the martini bar. Those bartenders were a bit snotty unless you were a 'regular.' Even when it was slow, it took forever to get served. Entertainment on the ship was excellent (although the house band could use a little work). The Celebrity orchestra was the best I've EVER heard on a ship, and a damn site better than most on land. The shows were good to very good, but a bit weird. Who is writing these things? But the singers, dancers and acrobats worked their butts off and were very good. Guest entertainers were a mixed bag. We walked out on two, and very much enjoyed two. We take little notice of the Cruise Director, but Sue Denning was outstanding. The ship is lovely and well designed. This was a full sailing and we never felt crowded. We had very little problems finding deck chairs by the pool - a very welcome surprise. Christmas decorations were a big let down. Dark, dreary and plain. We had been on the Infinity prior to the holidays and those decorations were spectacular. Embarkation and debarkation was a breeze, easily the smoothest Awe've encountered in 20+ cruises (but note we only do carry on). There were A LOT of disabled passengers on this cruise, so many scooters, walkers and wheelchairs. I visited the future cruise desk the day before we disembarked. I explained that we were bargain cruisers who aren't motivated by itinerary so much as pricing. As we are retired, we are open to traveling any time of year. His response was to ask if we wanted a suite or aqua class. When I replied that we typically did inside cabins, but would consider bumping up for relevant incentives, he treated me like crap. He told me to "watch the internet for the specials" and then thanked me to stopping by. The entire conversation lasted less than 3 minutes, left me feeling like he was belittling me. Sadly, the corporate decisions and communications about the change of port was not a great start. My experience with the future cruise agent was a bad ending to what otherwise was a remarkably good cruise. I wish I could say that I could ignore those disappointments - but I can't. We would sail again with X, but we will always be open to other cruise lines. Read Less
2 Helpful Votes
Sail Date: December 2017
Booked this last minute as we desperately needed a break. Travelled with my mother (80s) and just wanted to relax. We has one week in Miami pre-cruise and boarded the ship the day after temperatures dropped. The Good: Embarkation ... Read More
Booked this last minute as we desperately needed a break. Travelled with my mother (80s) and just wanted to relax. We has one week in Miami pre-cruise and boarded the ship the day after temperatures dropped. The Good: Embarkation and disembarkation were the best I have experienced to date Cabin was well laid out with good storage and larger than expected with easy access to elevators and main foyer. Cabin steward Bart went out of his way to accommodate us. Alex and Goran were very good in arranging select dining for us in the main dining room. Wait staff Vitally, Hayden, Prashad, Ramon and Igor Padur were friendly and provided good service. Favourite dishes were pan fried trout on rice and peas, smoked tomato bisque, duck breast and southern fried chicken in main dining. Ocean view cafe offered very good Indian dishes daily (especially the eggplant curry), Pie day was outstanding (the apple pie was superb considering it is a dessert I don't like). Attended half the shows in the theatre. Enjoyed the comedian and fantasy show "Topper" House band was very good and silent disco was a blast. Always able to find seating on deck, bars and cafe despite size of ship. Ports were fine with me. Only new one was St. Kitts. Alexandra, Goncalo and Bettina at Guest Relations were superb and went out of their way to assist. The Bad: Ship is larger than I like and many of the interior public areas were too cold due to AC. Mattresses in the cabin were too soft for me and impacted my sleep. Quality of food has dropped since my last Celebrity cruise (2012). Missed the BBQ buffet extravaganza on deck. Fruit was good but would have like to see mangoes etc more than once. The Ugly: Two staff were quite rude to us in front of other guests. They need to learn to deliver a message in a civilized fashion (i.e. I was asked if I forgot to turn my watch back and if I wanted breakfast I should be on time. I had to point out that many other passengers were also in the food area of the cafe at the same time) The chairs in main dining room are more suitable for bar/lounge. At the very least, cushions should be available for all diners that require them. I am not a fan of Lavazza coffee and as this is the same beans they use in Cafe el Bacio, I would not pay a supplement for the same beans. Read Less
Celebrity Eclipse Ratings
Category Editor Member
Cabins 5.0 4.6
Dining 4.0 4.3
Entertainment 5.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 4.0 4.2
Family 4.0 4.2
Shore Excursion 4.0 3.8
Enrichment 5.0 3.9
Service 4.0 4.6
Value For Money 4.0 4.1
Rates N/A 4.2

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