2 Helpful Votes
Sail Date: December 2017
Recommended by friends. Very disappointed with the wines. I’ve been told how good they were in the past but I know other passengers were disappointed also. I have booked another cruise and giving Azamara another chance to improve ... Read More
Recommended by friends. Very disappointed with the wines. I’ve been told how good they were in the past but I know other passengers were disappointed also. I have booked another cruise and giving Azamara another chance to improve their wines. Good Australian wines are not at all expensive. Apart from that I enjoyed the cruise with Azamara I like more than one day in ports and chose this cruise for that reason as well as the destinations. Eric de Gray is one one of your best assets. Edina in the restaurants was always so friendly and willing to serve us with a smile. Enjoyed Agnes Lee’s Bridge sessions. Our cabin was serviced to our expectations We could dine whenever we liked and sitting with different people in the Discovery Dining was so good. Our Excursion to Hanoi was a big disappointment. Azamazing evening was very good but too much food was offered at the venue. We had eaten on the ship and didn’t know there would be so much food offered. A waste of so much food as we didn’t have any. Read Less
Sail Date: December 2017
This was our 3rd Azamara cruise and we eagerly anticipated the opportunity to celebrate Christmas & New Year on board Azamara Journey. Embarkation in Hongkong was one of the easiest we have ever experienced. Our hotel (Marco Polo) ... Read More
This was our 3rd Azamara cruise and we eagerly anticipated the opportunity to celebrate Christmas & New Year on board Azamara Journey. Embarkation in Hongkong was one of the easiest we have ever experienced. Our hotel (Marco Polo) was linked by a new shopping centre walkway to the new cruise terminal but as the immigration hall was not in operation Azamara arranged on board processing. We arrived at midday. Within half an hour we were enjoying a welcome drink and buffet lunch in Windows. Our ocean view stateroom on deck 4 was ready at 1.30pm and our luggage arrived almost immediately. We were welcomed by our steward Danny and his assistant Agostino who gave us excellent service throughout the cruise. We were only a small group (26 people) for The Cruise Critic Meet & Mingle cocktail party but the Captain & senior staff still took the time to attend - we were impressed. A highlight prior to our 8.30pm departure was a grandstand view of the Victoria Harbour Symphony of Lights from the deck of Azamara Journey. Azamara has rigorous hygiene & sanitation protocols which were instituted for the first 4 days of the cruise (no self service of food & beverages) We avoided any outbreak of Norovirus & greatly appreciated the extra work & effort by all the crew. Service and food in Windows, Patio and Discoveries were all of a high standard. Captain Tysse and Cruise Director Eric de Grey were both brilliant always highly visible, friendly & superbly professional. As we expected the ship was tastefully decorated for Christmas. Christmas Eve (a sea day) was very festive. We had an excellent Christmas brunch and Christmas carols with Eric and the entertainment team. On Christmas Day we anchored in Halong Bay (a tender port) for an overnight stay. Anticipating an exciting program of Christmas Day celebrations we had booked a Halong Bay shore excursion for the following day. We did not want to miss out on any of the Christmas Day festivities (we also chose not to take the 3 hour drive to Hanoi). We were sadly disappointed! No special entertainment had been planned during the day - neither the piano or guitar entertainers. Discoveries restaurant was closed and Windows and the Patio only had their usual menu. The ship was like a morgue. A crew member said approximately 100 passengers remained on board expecting Christmas Day with all the trimmings. It was a non event until activities resumed with a Christmas quiz at 4pm. and Christmas dinner and very entertaining pantomime in the evening. I put in a written complaint expressing my dissatisfaction at the lack of a daytime Christmas Day program. I received a call from Hotel Director Heike Berdos. Her explanation was that as we were in port on Christmas Day It was the usual port day program and instead they had organised Christmas brunch & entertainment on Christmas Eve! I pointed out that a lot of passengers had come on this cruise to celebrate Christmas Day and also as we were in a tender port a lot of passengers either did not want to or were unable to go ashore. Some passengers were also disappointed with New Years Eve as a highlight in the marketing promotion was “see the New Years Eve fireworks in Saigon” a bit difficult as we left Saigon at 4pm! As the Captain had predicted the weather got rough once we were in open waters. However there was a great party mood on board and we all donned (courtesy of Azamara) our New Years Eve party hats and the entertainment staff had done a great job with the decorations. Despite the conditions the wait staff in Discoveries did a heroic job - not sure how the folks fared up on deck 10 in Aqualina and Prime C ! Like many others owing to the ships motion we never made it up to the Livingroom to see in the New Year. We enjoyed the Azamazing and White Night evenings which are a usual feature of an Azamara cruise however Christmas & New Years Eve cruises are marketed as premium cruises at premium prices and are regarded as an opportunity for a special celebration. Even on “low key” ships such as Azamara we expected a festive Christmas lunch. Read Less
1 Helpful Vote
Sail Date: December 2017
We chose this trip as we wanted to spend Christmas doing something different, and wanted to see a bit of SE Asia. We’ve previously cruised a few times with Celebrity (which we loved) & once with Silversea (ditto). We really ... Read More
We chose this trip as we wanted to spend Christmas doing something different, and wanted to see a bit of SE Asia. We’ve previously cruised a few times with Celebrity (which we loved) & once with Silversea (ditto). We really enjoyed every aspect of the cruise, including some we weren’t sure about when we booked - did we REALLY want to spend 2 nights in Halong Bay, or get up before dawn to see the floating market near Bangkok, etc.? Well, the answer is that we did, and thought the whole thing was fantastic. Almost everyone onboard and on this forum rates the crew very highly, and we agree. It was a revelation to see so much of the Captain, who seemed to be everywhere & keeping an eye on what was happening. Also Eric de Gray did a fantastic job both as a performer and in organising things like the really memorable & highly organised Azamazing evening. Credits too to the band, who seemed to be able to play anything, at any & all times. We had some issues with our stateroom (see below), but all in all, the few downsides of this cruise were more than outweighed by the many great aspects, and we would strongly recommend a cruise on Azamara Journey. Read Less
Sail Date: December 2017
I did this cruise because I wanted to try a a smaller ship , I did enjoy less guests and found it to be more friendly, plus the extra nites in different ports. Liked the idea of there dress code. Our Cabin was ok although a little ... Read More
I did this cruise because I wanted to try a a smaller ship , I did enjoy less guests and found it to be more friendly, plus the extra nites in different ports. Liked the idea of there dress code. Our Cabin was ok although a little wider at the end of our beds would be nice, storage was adequate, beds and linen comfy. The bathroom like most ships a little small especially the shower.I thought the toiletries were very average. The entertainment was generally good, Eric helped make things more entertaining loved his jokes. Service was very good.. Shire excursions were a little expensive compared to some of the very good local tour Operators whom I found very professional . My biggest dissappointment of the whole trip was the quality of the house wines which we do pay for it is all in the price of the cruise. .The first and second evening at dinner the wines were undrinkable ,we spoke to the Maitre D who sent the bar manager who offered us other choices which were acceptable and they kept the same wines for us each nite. The quality of the house wines were a big hot topic with other guests on the cruise. I have booked another cruise on the Journey and look fordward to my 2 daily glasses of decent wine. Read Less
Sail Date: December 2017
We had never cruised With Azamara before however the idea of spending Xmas and New Year on a ship, cruising from Hong Kong to Singapore, with overnight stays at several ports was very compelling. We loved every moment of this cruise! ... Read More
We had never cruised With Azamara before however the idea of spending Xmas and New Year on a ship, cruising from Hong Kong to Singapore, with overnight stays at several ports was very compelling. We loved every moment of this cruise! The Captain was the most friendly, engaging captain we had ever encounted and this friendly, outgoing style was mirrored by the Hotel Manager and the Cruise Director. We could not fault the service and professionalism of any crew member. The Captain and Hotel Manager would often wave us off as we went ashore and all staff would echo the greeting, ‘Welcome Home’, on our return, There were many other highlights including: - the sail away from Hong Kong with its dazzling display of Xmas lights - the beautiful Xmas decorations throughout the ship - the shows and entertainment with the Cruise Director leading the way with his prodigious talent - New Years Eve dinner and show that went on to the wee hours and all guests looked resplendent in their Azamara hats and head dresses - New Years Day buffet - the Azamazing evening, a stunning show in Ho Chi Minh, with music, dance, fireworks, fashion parade and three giant screens displaying scenes from across Vietnam - the White Night deck party with great food and entertainment and the parade of staff - being able to cruise up the Saigon River to The heart of Ho Chi Minh City and up the Chao Phraya River to Bangkok - the Q&A sessions with the Captain, Hotel Manager and Cruise Director provided a deeper level of understanding and appreciation of the ship and it’s operations And much more!! We were sad to see this adventure come to an end and look forward to our next cruise with Azamara. Read Less
1 Helpful Vote
Sail Date: December 2017
I have cruised on much larger ships and one comparable luxury small ship and Azamara does a fine job, stem to stern. Their focus is on the guest always, doing their best to keep people happy and feel valued. At the end of our Azmazing ... Read More
I have cruised on much larger ships and one comparable luxury small ship and Azamara does a fine job, stem to stern. Their focus is on the guest always, doing their best to keep people happy and feel valued. At the end of our Azmazing evening in Bangkok, we returned to the ship by bus to a 7 piece band, heralding our return along with cold towels and beverages. Eric De Gray, the entertainment director, is multi-talented, extending himself personally as well as professionally 24/7. Considering the size of the ship, he magnifies the capabilities of his staff to entertain his guests. I did not avail myself of the specialty restaurants, finding no need. I enjoy lamb and since it was available at the included venues, I was fine. We were treated to lobster tails on our White Night, so another favorite was satisfied. The cabin was a bit smaller to share than other lines but not unworkable by any means. The bedside charger was quite handy. The staff service was excellent overall with a few exceptions, as is usually the case. Night -before -arrival luggage was dispatched with amazing speed. Organization in moving and transporting guests on and off, between venues, etc. was smooth, never feeling rushed or lagging. One of my favorite elements was the availability of iPad/iPhone classes. I learned so much, making it time well spent and a true bargain. Sea days are not usually my long suit but this made all the difference. Marcio is a delight, an excellent instructor and a good sport. Two obversations.... I was very impressed with how swift the elevator service was, short wait and not crowded. On the downside, I was disappointed that toilets had to be sought out on some public floors. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Hi BarbaraJo, thank you for submitting a cruise review for us! I was on the same voyage as you, Singapore-Hong Kong, and I regret not meeting you in person. I took one of Marcio's iPhone classes, the last on on photography. I wish I had taken all of them! I learned so much in the one class. Perhaps we met in that class?
2 Helpful Votes
Sail Date: December 2017
We were on the Journey from Singapore to Hong Kong. We spent one day in Singapore as we had been there before so we did a lot of walking and checked out Orchard Rd since we did not visit the last time. Very clean city and safe for ... Read More
We were on the Journey from Singapore to Hong Kong. We spent one day in Singapore as we had been there before so we did a lot of walking and checked out Orchard Rd since we did not visit the last time. Very clean city and safe for walking about. Embarkation was easy and on board quickly. Our cabin was 8036 and found the refurbishment to rooms beautiful. We ate most dinners in specialty restaurants and food in Aquilinia was good but repetitive in their specials. All food on board we found to be very salty as opposed to our last cruise on Quest. Service was excellent and they were dealing with health precautions. Entertainment is not their strong suit but Eric's show was outstanding and the Christmas show was a hoot, much appreciated the light tone from someone that is Jewish. The weather was difficult in some areas with very rough seas and the captain kept people informed and adjusted departure to help avoid storms this was an excellent effort. Loved each port in this cruise that we did independent tours other than taking their Angkor Watt overnight. It was very hot but worth the trip and happy I did it in the short time as it was enough. Our favourite was Halong Bay as we gathered 12 people from CC and had a Dragon boat tour into the back Bay Area for 8 hours and a gourmet lunch, very memorable. Hong Kong is a city we visit often so we explored on our own. Would do this cruise again but only on a small ship. It was a great way to celebrate my 65 th birthday. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Hi Trend, I was on this same sailing and I too loved each port of call! Thank you so much for submitting a cruise review for us. Bonnie
Sail Date: December 2017
Having already enjoyed a Baltic cruise on Quest we were looking forward to seeing Singapore to Hongkong on Azamara Journey and we weren’t disappointed. The ship had just the right amount of Christmas decorations and tastefully done. ... Read More
Having already enjoyed a Baltic cruise on Quest we were looking forward to seeing Singapore to Hongkong on Azamara Journey and we weren’t disappointed. The ship had just the right amount of Christmas decorations and tastefully done. The food and service were just as good. We ate in all the restaurants, including Aquafina and Prime C and they were all excellent. The staff are always helpful and cheery. We didn’t catch all the shows but were happy with the ones we saw. The standard of singing, dancing and professionalism from such a small cast is top notch. Personally I wasn’t a fan of the violinist/comedienne. Her playing was superb but her brand of comedy didn’t appeal. However that was just personal taste as lots of others on board raved about her. I’d have been happy just to listen to her wonderful playing. Special mention must be made of Cruise Director Eric. He does a marvelous job and works so hard. As others have mentioned, the cabins are smallish but they have everything you need and are kept spotless by the cabin crew. A few people ate in some of the street markets and had gastro intestinal illness. The ship was immediately put on extra duties. You were not allowed to serve yourself from the buffets and crew were constantly out sanitizing door handles, banisters etc. The Captain kept us constantly updated on the situation and advice on how to avoid catching any infections. For us the best thing about this small ship is it’s capacity to take you to the centre of our destinations and this was nowhere more in evidence than in Bangkok and Ho Chi Minh city. We were docked in the city rather than 2 hours down the river. This combined with extra overnights allowed us maximum time to explore. Would we go with Azamara again? For quality and value for money we probably couldn’t beat it. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you Mrs Talkalot for submitting a cruise review. I was on this same voyage, Singapore-Hong Kong, and regret not meeting you. Or perhaps I did? We look forward to welcoming you back aboard soon!
Sail Date: December 2017
I chose this cruise for its unique itinerary cruising up the rivers to downtown Bangkok and Saigon. In addition this cruise spent a longer time in port, than most cruises - 2.1/2 days in Bangkok, 1.1/2 days in Saigon, 1.1/2 days in Ha ... Read More
I chose this cruise for its unique itinerary cruising up the rivers to downtown Bangkok and Saigon. In addition this cruise spent a longer time in port, than most cruises - 2.1/2 days in Bangkok, 1.1/2 days in Saigon, 1.1/2 days in Ha Long Bay. It provided for a leisurely holiday. It was very user friendly for independent travel, with free shuttles provided in Bangkok, Saigon and Da Nang. The ship is a very friendly ship, from the Captain and the Cruise Director and their teams down to crew members. The Captain and the Cruise Director were everywhere! I found the passengers to be a wonderful well travelled group of friendly people. Being a solo traveller, I never felt lonely on board. There were lots of activities on board from which to choose, including daily trivia, which was better than average. The Guest Relations Team was the best in 17 cruises. No rolled eyes, tell someone who cares attitude here, but "How can we help you?". As a theatre/music lover, the high level theatre/music provided were highlights of the cruise. There was live music available everywhere. I am now enjoying Eric DeGray's CD, at home. If I was wealthy, I would cruise on this line often. As I'm not, I'll keep my eyes open for solo specials with unique itineraries. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you MMDown Under for the 5-star cruise review! I was on this same sailing and very much enjoyed reading your posts pre-cruise on the voyage Roll Call, and meeting you in person onboard. We hope you'll sail with Azamara Club Cruises again!
1 Helpful Vote
Sail Date: November 2017
The cruise linked some new ports for us with some we wished to revisit. Also a brief Western Med cruise on Azamara had really impressed. Suite benefits also very attractive. With the one exception of the Azamazing Evening (which ... Read More
The cruise linked some new ports for us with some we wished to revisit. Also a brief Western Med cruise on Azamara had really impressed. Suite benefits also very attractive. With the one exception of the Azamazing Evening (which definitely was not!), the cruise exceeded expectations. The food in the specialty restaurants and the buffet is outstanding. Crew went out of way to be helpful. Suite kept immaculately and goodies just kept arriving. Would i recommend? Yes without a doubt. Azamara Journey is R6 in the former Renaissance fleet. An ideal size which with under 700 passengers can reach smaller ports. It also has a more intimate fell. The way the Captain and Cruise Director Eric worked together was a joy to behold and experience. The ports of call were very interesting and. Contrasted nicely. The Kuala Lumpur ships tour was particularly well organised. It more than made up for the disappointing Azamazing evening in Colombo where Taj Hotels put on some lovely Sri Lankan dancing interspersed with some dire westernised singers. At embarkation in Singapore we were embarrassingly held by Customs because we had some small Azamara bottles of sports. We were eventually allowed off without a fine if we paid USD 42. Duty. A trap for the unwary. Azamara could usefully warn passengers. A brilliant very memorable cruise with 2 small glitches which in no way detracted from a wonderful cruise. We aim to sail Azamara again. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you barrymx5 for submitting a cruise review of your sailing on the Journey. We are honored that you'll recommend Azamara Club Cruises to your friends, and that you aim to sail again with us. We look forward to welcoming you aboard soon!
Azamara Journey Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.4
Entertainment 4.0 3.9
Public Rooms 5.0 4.5
Fitness Recreation 4.0 4.1
Family 1.0 4.1
Shore Excursion 4.0 3.7
Enrichment 4.0 3.8
Service 5.0 4.6
Value For Money 5.0 4.2
Rates 4.0 4.3

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