1 Helpful Vote
Sail Date: January 2018
The main reason we selected this cruise because of friends. We found the Quest to be clean, the food and service good, and the entertainment surprising good. The ship carried about 650 passengers, so pretty intimate. People who ... Read More
The main reason we selected this cruise because of friends. We found the Quest to be clean, the food and service good, and the entertainment surprising good. The ship carried about 650 passengers, so pretty intimate. People who expected a "luxury" cruise were disappointed however, nothing really special about it. We were on a Costa Rica cruise ...very little to see and do in several the ports. In Golfito there was hardly a town, let alone things to do. We did see hundreds of dolphins in the bay there, however. Most of the ports pretty much offered the same thing...jungle and monkeys. Many of the beaches were nice. Our biggest complaints had to do with 1. the transfer package and 2. the tender procedure. We spent $800 for transfers; there was no one to meet us at the airport upon arrival, and we ended up having to pay for a cab back to the airport after the cruise. Over priced and under performing. Very poor communication. Most ports we had to tender. Temperatures were in the 90's, humidity in the 90's also. For some reason the crew would make us wait 15-20 minutes while we sweated and broiled aboard the tender before departure back to the ship. Many people complained but never did see improvement. They need to go every 10-15 minutes instead of having 50-60-70 people waiting in the heat. The passengers were primarily a more mature crowd, so no crazy drunks or wild parties. Bottom line, we had a good time, the ship was fine...B+ Read Less
1 Helpful Vote
Sail Date: January 2018
Azamara Quest Review Costa Rica 15-25 Jan 2018 This was our sixth cruise with Azamara and it was every bit as good as the last five. We stayed in Hotel Bougainvillea in Santo Domingo, outside San Jose, for 4 days before embarkation. ... Read More
Azamara Quest Review Costa Rica 15-25 Jan 2018 This was our sixth cruise with Azamara and it was every bit as good as the last five. We stayed in Hotel Bougainvillea in Santo Domingo, outside San Jose, for 4 days before embarkation. The hotel was set in 10 acres of botanical gardens and had a swimming pool. It was great for bird watching. We took a tour from there to La Paz Waterfall Gardens, which was excellent, and went into San Jose by taxi to see the National Theatre (amazing building). The hotel arranged transport for us and another couple to the port. The evening before embarkation we got an email from Azamara saying that due to high winds the port of embarkation had changed from Puerto Caldera to Puntarenas. The hotel was able to rearrange the transport for us, and it ended up costing us $70 a couple in a very comfortable mini-bus. When we got to Puntarenas we found embarkation a little different than usual. We were directed into a terminal building to be given a medical form, then took the shuttle bus along the pier to the ship. Check-in was completed in the Cabaret Lounge. This was all done with very little fuss and little queuing - given the short notice, we felt this was handled very well and efficiently. Our verandah stateroom was very comfortable. Our two attendants did a good job, bringing me lots of extra hangers and making sure our fridge had plenty of tonic waters as we requested. We are most nights in Discoveries (MDR) and found the food to be excellent, with some dishes being outstanding. We like to share tables, but found it quite difficult to do this because we like to dine fairly late and by the time we got there all the large tables had filled up. However we found that even when we had a table for two, we could chat to the couple at the next table. Service was generally very good, although on a couple of occasions we had quite a gap between courses. The included wines were OK and if we didn’t like the day’s offerings, it was usually possible to get some of a previous day’s wine. We booked dinner in Prime C (speciality restaurant - $30 a head extra) one night and, as always, the food and service was superb. We ate breakfast in Windows (buffet), where again the tea & coffee service was excellent. We mostly had lunch in the Patio, though I often went into Windows to get a slice of the roast meat of the day to have with salad. The cruise only had 2 sea-days and we spent these in our favourite spot -deck 11 sun-deck. The Azamazing evening was due to be held in the old part of Panama City, but as the weather was unsettled, the Captain decided to bring it onboard. It was a folk-dancing show and was quite good, but inevitably it lost atmosphere being held in the cabaret lounge. The White Night was excellent. The buffet included lobster, steak, lamb, Frito Misto, Paella and, of course, crepes suzettes served by the Hotel Manager. It was quite an emotional occasion, as it was Captain Carl Smith’s last voyage on the Quest before taking over the new Azamara ship, the Pursuit. The ports we went to were: Panama City - (two days). On the first day we took the Hop On Hop Off bus from Fuerte Amador where the boat docked and got off at the Miraflores lock. We didn’t see any ships going through the lock, but thoroughly enjoyed the exhibition about the canal and how it was built. On the second day we got a taxi into the old town and had a wander around it and around the fish market close by. Golfito - a small town right next to the dock. We had booked a private tour along with others on our Roll call. The tour was a boat trip in the Golfe Dulce to see dolphins, which we did -a pod of 340! We were then taken to an animal sanctuary where we saw monkeys, an ocelot, macaws, sloths and a tayra. Lastly we had the opportunity to snorkel over a small reef. Quepos - tendered port - there seemed to be quite a nice little town next to the tender port. Again we had booked a private tour to Manual Antonio National Park. The tour company met us just outside the tender port and took us to the park, where we walked through the park with a guide who had a monocular and who was able to point out various animals, birds and frogs along the way. The path led to the beach where we had time for a swim before setting off back again. Then we were taken for lunch in a local restaurant. Unfortunately it was a Sunday when we were there so the Park was very busy as the trail to the beach was used by them. We had to queue to get into the park, and then queue along the way to be able to see reptiles, birds, animals & frogs along the way. San Juan Del Tour, Nicaragua,- tendered port. This was a nice little town with a nice beach and lots of beach bars and restaurants, all close to the tender port. We had booked a private half day tour of the town, a visit to the statue of Christ Misericordia perched on the cliff over the town( half the size of Christ the Redeemer in Rio), then to an adventure park where we had a bone rattling ride in 4x4s, to a viewpoint where we could see Lake Nicaragua and it’s 2 volcanoes. From there we could do an included short walk or visit an Iguana Sanctuary, or do Zip-lining for an extra $30. I opted for the zip-lining, which was a first for me - I loved it! We ended up at a seaside restaurant for an included drink and to watch an excellent display of folk-dancing. Puntarenas -the ship was docked at the pier of this small seaside town. This time we took the ship’s tour to the Cloud Forest which was fascinating and included butterfly and humming bird gardens. The tour included lunch and the inevitable stop at a souvenir shop. Disembarkation was, as usual, very easy. Read Less
1 Helpful Vote
Sail Date: January 2018
i chose this sailing because of a special promotion which made the price reasonable compared to most other azamera cruises and it had an interesting intinerary.. i had always wanted to sail on azamera due to its excellent reputation for ... Read More
i chose this sailing because of a special promotion which made the price reasonable compared to most other azamera cruises and it had an interesting intinerary.. i had always wanted to sail on azamera due to its excellent reputation for food quality, its small size, the free liquor and free gratuities. it lived up to my expectations, the staff is very friendly, the captain down to the housekeeping, food was excellent, white nights is a terrific event, get there early and grab a table with a very high end buffet. tendering was orderly and had minimal waits. the only 2 reasons it is not rated 5 stars was that we had a botched excursion where the vendor swisstours did not do all elements of the excursion in papagayo, azamera did refund us 50 per cent but we really wanted the complete refund. the second issue was the best entertainment on the ship was the singers and dancers and russ the cruise director who is also an excellent singer. azamera for some reason is letting go of all their singers and dancers as of feb 8th for some type of new format. this cruise had 3 nights of a violinist and a piano player/magician. do i really need 3 nights for classical music and no comedians. the inside cabin we had seemed smaller than other ships the same room size. overall though the cruise was excellent and i would definitely go on this cruise line. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you blustig77 for the review. We hope you'll sail with us again soon!
2 Helpful Votes
Sail Date: January 2018
We traveled with two other couples going to Cuba, through the Panama Canal and 3 stops in Costa Rica. Overall it was a great trip and we would cruise Azamara again. The cruise through the Panama Canal was fascinating with live commentary ... Read More
We traveled with two other couples going to Cuba, through the Panama Canal and 3 stops in Costa Rica. Overall it was a great trip and we would cruise Azamara again. The cruise through the Panama Canal was fascinating with live commentary The service on board was excellent and food the best we have ever had on any cruises with several other lines. Even the security staff was friendly! The wines included in the price did not disappoint and most other drinks not included can be had at a reasonable charge. Room service was prompt, the food hot. We also appreciated that the meals serve on pre-warmed plates in the specialty restaurants and the Windows Cafe. The food in both specialty restaurants was outstanding and the Chef's table world class! We loved the itinerary even though we had no desire to get off the ship in Cuba (The initial itinerary had us go to Cartagena, Colombia first). The fitness center was surprisingly large and well equipped. They common areas are plentiful and the ship even has a small casino and two shops. We had not expectations of entertainment so we were not too disappointed in what we saw. What do you expect on a small cruise ship? There is sufficient onboard activity as well incl. Trivia and hosted card games. Shore excursion are very expensive and not much is offered. Some were clearly not well researched (Golfito, C.R. for example). Also the Azamazing Evening in Panama was poorly organized where you spent more time on the bus then at the event which by itself had only a limited choice beverages (both alcoholic and non-alcoholic) available. We left after we got there and did not watch the show. We had an issue with our cabin and the Guest Relations desk was most helpful in getting us into another room – kudos to them. Read Less
2 Helpful Votes
Sail Date: December 2017
After sailing with Azamara for the first time last Christmas on the beautiful Journey, we were looking forward to experiencing what Quest had to offer. Embarkation in Miami was a breeze, and we were very quickly on board. Although the ... Read More
After sailing with Azamara for the first time last Christmas on the beautiful Journey, we were looking forward to experiencing what Quest had to offer. Embarkation in Miami was a breeze, and we were very quickly on board. Although the ship is identical to Journey, and immediately felt familiar, it didn't have the same festive atmosphere. That's not to say that it wasn't festive - it was - but somehow compared to Journey it wasn't quite comparable. The ship is elegant and sophisticated, with tasteful decor throughout. The public areas are well maintained, and the crew are truly exceptional. Compared to the more familiar cabins we would usually have on Celebrity, Azamara's cabins do feel a little more compact, particularly the bathrooms, but are beautifully appointed. The lighting in the wardrobe is a particularly lovely touch, as is the mainly complimentary minibar in the cabin. Our stateroom attendant and his assistant were wonderful - nothing was too much trouble for them. They were friendly and attentive throughout the cruise. Dining onboard Quest is terrific. We booked a three dinner package in the speciality restaurants, (2 Aqualina and 1 Prime C), and for the remainder of our time onboard, we ate in the main dining room. The MDR is truly special, and I have to be honest, I wouldn't bother with the speciality restaurants as I don't think there is any real difference in the experience, other than Prime C and Aqualina being a little quieter. The food offering is excellent everywhere on the ship, including The Patio and Windows. The entertainment onboard was the only disappointing element of the trip. That's not to say that we didn't see some great shows, Branden and James were a particular highlight, but form start to finish, the entertainment element of the cruise felt a little chaotic and disorganised. The white night event was originally scheduled for the deck party on NYE, but was changed, although not everyone knew, and there was a lot of confusion amongst the passengers. Service onboard was excellent, each member of the crew going out of their way to make the cruise a great experience. All in all, a wonderful trip, but it could have been so much more Christmassy! Read Less
2 Helpful Votes
Sail Date: December 2017
Just returned from a 2 week Christmas and New Year sailing in Caribbean on Azamara Quest. Wow, what can I say. Absolutely fantastic. We stayed 2 nights in Miami before sailing. Not overly impressed with South Beach, over-rated and very ... Read More
Just returned from a 2 week Christmas and New Year sailing in Caribbean on Azamara Quest. Wow, what can I say. Absolutely fantastic. We stayed 2 nights in Miami before sailing. Not overly impressed with South Beach, over-rated and very over priced, but did enjoy our time in Miami in general. Loved watching the famous Miami sunrise from the Beach and did the open top bus tours which was great and showed you the whole city. Would choose to stay downtown pre or post cruise in future. Beautiful mid size ship with lots of space. Fantastic facilities, food and drink options and very attentive staff. Basic alcoholic drinks, soda's etc are all included in price or you can upgrade for a larger selection of beers and top shelf spirits, but we didn;t bother as even the basic package offered smirnoff vodka, bombay sapphire gin etc and there was a different choice of 2 reds, 2 whites and 1 sparkling wine every day, so you never got bored of drinking the same every day. On board we opted for a club continent suite and were very impressed at the overall space and storage available. I have sailed on same sized ship before in a balcony cabin and found it very small and claustrophobic, and the bathroom/shower tiny but the club continent suite was fabulous with a larger bathroom with large double, glass shower, large double wardrobe, extra cupboard space and 3 huge drawers, with lots of worktop/desk space too. It also comes with lovely extras such as priority embarkation and disembarktion, free speciality dining reservations for whole voyage, packing and unpacking service, free laundry, access to spa terrace and a butler. There was entertainment of some sort on every night and i have to admit that my expectations were very low before sailing, as Azamara is renowned for many things, entertainment NOT being one of them, but was very pleasantly surprised at how good and varied it was. Being a smaller ship, it can get into ports, and/or better docking location than many of the larger ships and the variety and quality of excursions it offered was excellent. There was a great mix of people and ages on board too, although I would take a stab at the average age being about 60+ There were quite a number of single travellers as well as a large number of lgbt couples too. Overall extremely impressed with everything. Would I sail with Azamara again - ALREADY BOOKED :) Read Less
1 Helpful Vote
Sail Date: December 2017
We were supposed to go to St. Bart’s but shortly before departure we were notified they weren’t going there. Big disappointment! Another weak point of cruise was stop at Coco Cay. Ugly island, under construction. Way for cruise ... Read More
We were supposed to go to St. Bart’s but shortly before departure we were notified they weren’t going there. Big disappointment! Another weak point of cruise was stop at Coco Cay. Ugly island, under construction. Way for cruise line to save money. Total waste. Should be skipped. Another weak point was stop at Terre de Haut, Guadeloupe when we thought we were going to main island of Guadeloupe. Minimal reason to be there. Only slightly better than Coco Cay. Service on the Quest was uniformly great. Crew members were terrific. Captain and crew were very friendly and open to talking with everyone. They seem to really enjoy their jobs. Overall, the Entertainment was very good. New Years Eve party was really special. Great bridge instructors but should have been publicized more. Food was very good and plenty of nutritious options were available. Disembarkment announcements in Miami should have been more frequent. Read Less
1 Helpful Vote
Sail Date: December 2017
This was a fairly last minute decision to get away for Christmas/New Years, since we would have no family around this year. One major reason for choosing Azamara was based on our past 9 experiences with them - the exceedingly friendly ... Read More
This was a fairly last minute decision to get away for Christmas/New Years, since we would have no family around this year. One major reason for choosing Azamara was based on our past 9 experiences with them - the exceedingly friendly crew, officers and staff who make it like a home away from home! Everything was as wonderful as we remembered and the festivities onboard exceeded our expectations. The decorations were incredible, the special buffets and brunches spectacular, and the holiday parties great fun! For the most part, we felt the food was even better than on past cruises - couldn't help but wonder if that was because L.P. President/CEO was onboard :) Entertainment also seemed to be up a notch. This was our first post- "reimagined" Azamara cruise and we liked most of the changes that had been made. But, although that happened awhile ago by now, there are still lots of references to the "old" (previous) names of public areas (eg. Looking Glass) and to Pursuits (instead of Insider). It is perhaps my biggest gripe: the lack of attention to details in the written materials. One personal "negative" for me was that I found out the day before departure that I would have to abstain from alcohol for the duration of the cruise. While the wine, etc. flowed generously, it was somewhat challenging to feel I was getting the same "included" value. It would have been nice to have had the choice to spend the equivalent on something else. The fact that 3 of the ports on the itinerary, which we really wanted to go to, were replaced by "lesser" ones was very disappointing, but (mostly) understandable, given the circumstances. Read Less
Sail Date: December 2017
We booked this about 2 years in advance. Love the small ships and the caring service. I did miss the parade of flags by the crew which was demonstrated the year before and I thought very special. This must be a Captain Jose thing. ... Read More
We booked this about 2 years in advance. Love the small ships and the caring service. I did miss the parade of flags by the crew which was demonstrated the year before and I thought very special. This must be a Captain Jose thing. Captain Carl was great imparting information about weather and navigation issues. The holiday decorations were festive without taking over the ship. Loved the addition of the on board artist. We were in a club continent suite and really enjoyed the complimentary dinners in the specialty restaurants. We alternated between specialty and main dining. Food was excellent. Special occasions, Christmas and New Year's were excellent. No waiting in lines on this ship. The other passengers are well-traveled and many stay on the ship. The Azamazing Evening in Barbados was professional, energetic, great fun and exceeded expectations. We are looking forward to our next cruise on an Azamara ship. Read Less
BBMacLaird, CBO - Azamara Club Cruises has responded
Thank you for the review catgirl398! We look forward to welcoming you aboard again soon!
3 Helpful Votes
Sail Date: December 2017
This was our 4th Azamara cruise, first time on Quest. Journey and Quest are identical in looks but overall, we would say we slightly prefer Journey, mostly for the food. Not sure if the chefs move around from ship to ship, but we seemed to ... Read More
This was our 4th Azamara cruise, first time on Quest. Journey and Quest are identical in looks but overall, we would say we slightly prefer Journey, mostly for the food. Not sure if the chefs move around from ship to ship, but we seemed to have enjoyed our food immensely on Journey, particularly in the specialty restaurants, and would only rate the same restaurants average to good on Quest. Also, the staff on Journey seems to be a bit more organized. Many servers got our drink orders wrong with the exception of our dear friend, Mariano Costa, the best bartender at sea! He is a gem. Also, the cruise director and hotel director on Journey seem to be much more visible than the ones on Quest. Anyway, the ship was spotlessly clean, embarkation and debarkation were a breeze. Our ship was only 2/3 full so there was a ton of space and no waits for anything. The entertainment was pretty good, particularly, Teodor, the guitarist and the show staff who did a bang up job on all the nights. There were a lot more kids on this cruise which surprised us but it was nice to see them enjoying themselves. Just not sure why parents would choose this ship for little ones. Oh well, to each his own! We upgraded to a suite and enjoyed the extra amenities. Our butler, Xavier and our stewards Erwin and Mark were wonderful. It was great to have extra space, free internet, the 4 bottles of booze, afternoon tea and evening snacks and our laundry/ironing taken care of. They were very helpful and friendly, especially Erwin. The big issue we had was with LCV. We originally had $200 OBC and when we got on the ship, we had a letter stating we had $300 OBC. I assumed it was because we upgraded to the suite (at a cost of $398) so I decided to upgrade our over the water cabana on Labadee and to book a spa appointment to spend the OBCs. On the last day of the cruise, I noticed that we had a message on our phone. It was from the assistant purser telling us that they made an error and we only had $200 OBC. I sent my husband down to the front desk to discuss this but they refused to credit us, so I ended spending more than my allotted OBC. Mind you, they did leave a phone message, but the message light on the phone is tiny and they slipped all other notices under our door, so why not this one telling us about the error? I don't look at the phone that carefully on vacation! Anyway, I think they should have eaten the $100. There were a bunch of travel agents on the ship and when we told them about this, they all agreed that the LCV didn't do the right thing. It's little things like this that cause passengers to cease being loyal. The ports were OK. Tortola got swapped out for St. Kitts, due to the hurricanes. We had been to St. Kitts twice already but we spent the day at the Palms Court Gardens which was nice. St. Bart's was OK. Still a lot of stores closed in Gustavia. Shell Beach at sunset was nice. Labadee was great. We were the only ship in port so it was really uncrowded. We booked an over the water cabana at Barefoot Beach which was lovely. We had a cabana attendant who brought us lots of drinks. The ship sent us off with a lovely picnic basket loaded with food (probably could have fed 6 people and we were only 2!). The water was delightful. Everyone on the ship wished we could have stayed longer in Labadee! Overall, we had a great time. As usual, we met a lot of really nice people and relaxed. I'd like to try a Christmas/New Year's cruise next. We got a little taste of it with caroling, a Hanukkah celebration and saw the large gingerbread house that the chef made. Definitely got us in the holiday spirit! Read Less
Azamara Quest Ratings
Category Editor Member
Cabins 3.0 4.3
Dining 4.0 4.4
Entertainment 3.0 3.8
Public Rooms 4.0 4.6
Fitness Recreation 4.0 4.2
Family 2.0 4.2
Shore Excursion 4.0 3.8
Enrichment 3.0 3.9
Service 5.0 4.7
Value For Money 5.0 4.3
Rates 5.0 4.3

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