Sail Date: November 2017
I wouldn't have picked this cruise if it was just my wife and my daughter going but my grandfather picked this as a Christmas gift for our family(11 of us) I knew Holland America was an older crowd but we made the best of it. I'm not ... Read More
I wouldn't have picked this cruise if it was just my wife and my daughter going but my grandfather picked this as a Christmas gift for our family(11 of us) I knew Holland America was an older crowd but we made the best of it. I'm not saying we are party animals but getting caught behind people with canes, walkers, and scooters all the time is not fun. We stayed in a balcony room (7017). The room was nice and had enough storage for all our clothes. The ship was clean and the food was very good, especially the main dining. The pizza joint was a staple for our families and so was the Burger joint. Both were excellent! Our room steward was excellent(Shout out to Andy) The ship doesn't have a ton of things to do(no mini putt, running track, rock climbing wall, skating rink or roller blading track. It had a basketball court and inside theatre. It had the usual bingo and art gallery that every ship has. No one hassling you to play games in the pool as there were none. All the ports were great except for Cap Cana. It's a new port for them and we had to change 2 of our ports due to the hurricane. We were supposed to go to St Maarten and San Juan but they got changed to St Thomas and Cap Cana. I don't think i would sail again with Holland America, not because they are bad but I prefer Royal and Celebrity. Read Less
1 Helpful Vote
Sail Date: November 2017
My wife and I were on the Nieuw Amsterdam 11/4-11/11 and got a great price on the 7 day Eurodam cruise. I met Nick the cruise director several years ago when he was a DJ, and was glad he was promoted. Nick didn't overdo it with the ... Read More
My wife and I were on the Nieuw Amsterdam 11/4-11/11 and got a great price on the 7 day Eurodam cruise. I met Nick the cruise director several years ago when he was a DJ, and was glad he was promoted. Nick didn't overdo it with the announcements, he greeted us as we boarded and left the ship and he made our cruise memorable. The new Thai staff on the Lido deck were friendly and served us quickly. The shows were great, but the BBC Earth shows were a bit boring. The food on the Lido, MDR was great, but I wished they served bread pudding all day instead of from 11:30 am until 2:30 pm. The ship was not full which made the cruise even better. We took a 6 hour tour of St Thomas and glad it's getting back to normal. Disappointed that only two customs agents were on hand after the cruise which made disembarkation very slow. I highly recommended the Eurodam. Read Less
Sail Date: November 2017
Our 2nd cruise on Eurodam, 3rd cruise in all. 1st was 11/16 for our honeymoon in the Pinnacle Suite which will never be surpassed, but our Neptune Suite this time was excellent as well. Spent more time at the pool so will skip the cabana ... Read More
Our 2nd cruise on Eurodam, 3rd cruise in all. 1st was 11/16 for our honeymoon in the Pinnacle Suite which will never be surpassed, but our Neptune Suite this time was excellent as well. Spent more time at the pool so will skip the cabana next time. Great onboard activities; too many good ones scheduled at the same time! enjoyed the gym and benefited from the body composition analysis (see below). Wonderful masseuse. Booked Eurodam for this fall when she cruises the Mexican Riviera. Tamarind, Canaletto and Pinnacle Grille all wonderful as usual; Rudy's Sel de Mer is a nice addition. Desintations reviewed belowy. WiFi seemed more expensive than on MSC Divina. Drink prices reasonable. Both wine tastings were excellent (a different Sommelier than in 2016). We love this ship and her crew; sorry to see her leave the Caribbean. Body Composition Analysis: I attended a seminar in the gym on detoxification. When we first cruised for our honeymoon in 2016 I hadn't been to the gym in about 4 years and after returning started back to the gym. Having lost about 40 pounds since then I wanted to see how detox might benefit me. The trainer was credible and experienced, and knowing I had reached my target weight per the Body Mass Index I wanted to know my Body Fat Percentage (PBF) so signed up for that. After some consultation LeRoux had me analyzed on their machine (a credible technology) and based upon my PBF recommended a detox/ liver cleanse course. I felt no pressure to buy the Elemis products while onboard (some have complained about what they spent and the "commission" basis of the pitch but I had none of that). After returning and paying for the cruise I ordered the first 3 months' regimen from Elemis and am one month in. LeRoux recommended a repeat for 6 months total and then again in 5 years. As I'd been spending the same amount on HGH for 6 months it's a wash financially so we'll see how it goes. Excursions: Grand Turk is fabulous for the reef snorkeling. Second visit, the best reef we've snorkeled so far. Cap Cana: I enjoyed the snorkeling as something different, but a 20 minute bus ride to go 100 yards (Cap Cana and Punta Cana don't play nice, and you literally spend 20 minutes on a bus to end up on the other side of a wall where you were fist tendered in!) is silly. St. Thomas: the best animal life of our snorkeling adventures to date. A great shipwreck to dive and not only the expected sea turtles, but crabs, conch, squid (or cuttlefish; haven't confirmed yet), fish, stingrays, etc. Will definitely dive Turtle Cove and the ship wreck again and a great crew on the boat. Half Moon Cay: love the island; the snorkeling was so-so. The reef seemed a little wrecked from the recent hurricanes and the crew wasn't very enthusiastic (crew enthusiasm can really make or break the total experience). The buffet was wonderful (rented a cabana and private butler in 2016 so missed the experience then). Finally, embarkation seemed better this time; I think that is greatly dependent upon which terminal the ship is docked at. We self-disembarked so that process was very smooth. Read Less
2 Helpful Votes
Sail Date: November 2017
This was my 6th cruise with Holland and I don't think I'll cruise with any other line as Holland always takes the best care of me and my family. All of the ships that I've been on with Holland America have been extremely clean with only ... Read More
This was my 6th cruise with Holland and I don't think I'll cruise with any other line as Holland always takes the best care of me and my family. All of the ships that I've been on with Holland America have been extremely clean with only the kindest of staff. As a skilled cook I will also say that Holland America offers wonderful food through out the ship. On this cruise I was able to take my mother to create some wonderful memories. In Grand Cayman we went out to STINGRAY CITY on a boat called the skin diver. The staff and trip was great, mom had a wonderful time petting and kissing stingrays. In cozumel we went on a 65ft catamaran with FURY CATAMARAN, the awesome staff took us snorkeling and we used their "stairway to the ocean" staircase which is great for everyone. Then we had a bbq on their private beach loaded with FREE hammocks, water toys and lounge chairs. The alcohol is included how ever lunch is 11$ and only offer Cheeseburgers . With that being said I would HIGHLY RECOMMEND both excursions to everyone as we LOVED them both. Read Less
3 Helpful Votes
Sail Date: November 2017
Initially booked the cruise to participate in MasterChef events. However, once onboard, found out that because we didn't book through Life Journey's/MasterChef site, couldn't participate any of the Ala-cart events unless we wanted to spend ... Read More
Initially booked the cruise to participate in MasterChef events. However, once onboard, found out that because we didn't book through Life Journey's/MasterChef site, couldn't participate any of the Ala-cart events unless we wanted to spend an additional $900, plus have our reservations cancelled, pay the cancel fee, and rebooked through MasterChef. This was very poor information. Seemed the MasterChef was a solely booked charter, and we weren't able to do anything with them. Poor communication from the MasterChef people to Holland American and for Travel Agents, since our Travel agent didn't know anything about this either. Despite that, the cruise and staff itself was amazing. Holland America Eurodam is a great ship, great food, and staff! Had a Signature Suite which was beyond expectations, however kind of a bad spot as we were next to the cross-over corridor, and outside elevators. So kept hearing clicks, carts, and people continuously walk past the door. Was a good location to get on to the elevators though! LOL Read Less
3 Helpful Votes
Sail Date: November 2017
This was our third November cruise to the Caribbean , my wife, adult son and I, and all have been on the Eurodam. We want a get- away relaxing cruise prior to the Holidays. We stay at the Homewood Suites near the Airport /cruise port. ... Read More
This was our third November cruise to the Caribbean , my wife, adult son and I, and all have been on the Eurodam. We want a get- away relaxing cruise prior to the Holidays. We stay at the Homewood Suites near the Airport /cruise port. Arrive the day before , go to the Rustic Inn for seafood, very close to the hotel. Then a $20 plus tip cab ride the next day to the ship. Arrived about 1100am at the Eurodam. Gave porters the luggage then off to check in. Went quick , then received a number, we were group #5. Boarding started by 1130-1145am and on the ship at the Lido deck for lunch. Really one of the better lunches we have had on any ship the first day ( or else I was really hungry!). Rooms were ready to go well before 100pm, luggage arrived and we do our "put everything away ASAP ritual". We were deck 8 , just below the Lido deck and a great location...except for the smokers to the rear of the Lido deck.. I smoke a cigar now and then so no big deal , but the smoke did drift down to deck 8 . Who said smoke rises ? Overall, the cruise was good. Great service by an Indonesian/Philipino crew. Food in the Lido at breakfast and lunch very good. Only negative due from the hurricane. We had a couple excursions cancelled , But we did a beach excursion at Grand Turk. You could see the destruction as we went to the beach, weather not good, misty so we left to go back to the ship.Grand Turk needs a little more work yet. St Thomas , docked at Havensport ( spelling ?), you can still see destruction but one guy told us the new growth is hiding much of it. They were anxious for sales in St Thomas. Not our favorite place compared to St Martin, but St Martin is not ready for cruisers. We really looked forward to Punta Cana ( a substitute port), but swells too high and we had to tender in. The Captain made decision it was too dangerous so we sailed away from Punta Cana. And we had a beach escape at an all-inclusive hotel we really wanted to go to ! We laid out in the Solarium area while the Cruise director scrambled for activities . We did get our $ back from the excursion. We used the credit to book a few specialty restaurants. Do Rudi's if you can . Costly but offered once on the cruise, in the Pinnacle Grill . It is seafood. . Cannelletos ( Italian) was very good for the $10-15 we paid. Main dining room was good the 3 nights we ate there. Waiter ,assistant , and wine steward very good. Overall good to very good food in MDR. The ship's passengers averaged 70+ years in age. Mainly an old , lay around and relax group.. Fine with us(. Early 60's) Cabins nice, really liked the new TV's with all the new channels, some Live, ESPN, BBC, some taped shows and movies to watch. We did the Entertainment a few nights, Comedian was good and a Skinny German juggler--he was funny! We watched a few movies for free in the room that we had been wanting to see. The cabin had more electric outlets and USB outlets (Yea!!). The weather was a little overcast, misty or rainy the first couple days. The sea was a little rougher than normal the first two days. We did not get much sun except in the Solarium at sea and the last day at Half Moon cay ( private island). Overall, I would say the Eurodam is a great ship, great service from the crew, above average food , older crowd, not great but good entertainment, not geared toward activities all day long, a more relaxing cruise, lots of gray hair , less kids(yes!!), and we would cruise it again ! Over 30 +previous cruises, mainly Royal Carib, some Disney, Celebrity and Holland America over the last 20 years to see where our viewpoint is from ! Read Less
5 Helpful Votes
Sail Date: November 2017
After 20+ years of cruising with RCL, Celebrity and Princess we decided to try Holland America. This was a 7 days Eastern sailing with only 1500 passengers rather than 2100. Overall, the service and food is good to very good. At the ... Read More
After 20+ years of cruising with RCL, Celebrity and Princess we decided to try Holland America. This was a 7 days Eastern sailing with only 1500 passengers rather than 2100. Overall, the service and food is good to very good. At the buffet - all foods are served so expect some delays - no self serve. Entertainment - on sea days there is no entertainment at the pool and just a few minutes of recorded music from time to time. No pool activities our outdoor activities. Sea days activities were limited to a few indoor activities. The main shows were good as well as the BB King live band. We found the atmosphere on the ship to be very low key which may reflects the usual much older passenger cliental but if you are younger and young at heart this may not be a product you would enjoy. For us being pre-retirement - this product is not for us. Read Less
2 Helpful Votes
Sail Date: November 2017
1st time on HAL outside Alaska, where the scenery provides pretty much all you need for a good cruise...the food was bland, non-descript and geriatric on those cruises, but on this Caribbean cruise there were actually flavorful options (in ... Read More
1st time on HAL outside Alaska, where the scenery provides pretty much all you need for a good cruise...the food was bland, non-descript and geriatric on those cruises, but on this Caribbean cruise there were actually flavorful options (in the MDR and buffet). A very welcome surprise. The ship's layout was a little odd (i.e., you really can't get there from here had nothing to do with the galley) and there were areas that needed attention, but overall it was average or better. We had some rough weather and I thought the ship's size led to less stability, but I've been on larger and smaller ships, and think the captain just didn't bother modifying his course to avoid rougher seas. Didn't bother me, but it did many. Entertainment was lacking and there weren't enough activities. For instance, they offered trivia once a day (twice a couple of times) and the room was packed...because there was nothing else to do. The ship's 'virtual tour' with the captain was incredibly boring and also packed....because there was nothing else to do. The comedian and juggler were amateurish, but the musicians onboard were incredibly talented. The best 'show' was the Indonesian crew's presentation (but it started at 11pm because they all had to work their full day schedule too). The original itinerary was much better than what we wound up with, but I got a great deal on this cruise and the weather can't be controlled. We were stopped and ready to tender when Punta Cana was cancelled, but that was the right call. What wasn't the right call was the ship's decision to not cancel a catamaran snorkel tour that was miserable: pouring rain, rough water, bad visibility, shortened time in the water. Only the rum punch and crew member personalities made it tolerable, but it never should have taken place. The boat (even the small covered area) had 1-2" of standing water by the time we made our first stop and everyone wanted to get in the water just to get warm. I'll cruise HAL again when the deal is good and the itinerary is right, but it's not my preferred line. Read Less
4 Helpful Votes
Sail Date: October 2017
Always wanted to do the Panama cruise,Glad to choose H.American ,they were the best period! lots of good food(I mean a lots and plenty of food .The staff were excellent,hard working people.The tours were good little too high in price for ... Read More
Always wanted to do the Panama cruise,Glad to choose H.American ,they were the best period! lots of good food(I mean a lots and plenty of food .The staff were excellent,hard working people.The tours were good little too high in price for what you get.food on salty side but good.the entertainment great.the staff were busy clean all the time.embarkment was quick and dis embarkment was even better and quick and organized.Library needed more books and short excursions needed a colour map handed a day before! and once off the ship good signage for the buses.Since impossible to keep balcony glass clean supply each room with a squeegee .so we eat the best, had fun watching entertainment,Please stronger coffee is needed. Read Less
1 Helpful Vote
Sail Date: October 2017
We hadn't cruised with Holland America for several years with the last one a 14 day Alaska cruise on the old Statendam. Leaving from the port of Vancouver was a plus for us as it was a short flight before embarking the ship. Things have ... Read More
We hadn't cruised with Holland America for several years with the last one a 14 day Alaska cruise on the old Statendam. Leaving from the port of Vancouver was a plus for us as it was a short flight before embarking the ship. Things have certainly changed over the years and not all of them for the worse. Embarkation was acceptable and we were able to get to our cabin in the early afternoon and our luggage arrived shortly thereafter. We opted for a balcony stateroom and thought it was plenty big and spacious for our needs. The bathroom was nice with a bathtub and shower combo. We also like the large flat screen TV on the wall. We tried to use the fitness centre as much as possible and unfortunately it doesn't have a rowing machine, but there are plenty of treadmills and elipticals. The food on board was quite nice and we especially enjoyed the salad bar on the lido. We had open dining time and our dinners in the MDR were quite good, albeit service was a bit slow and so one had to be patient. We didn't make it to the MDR for breakfast as we tend to eat light for breakfast - fresh fruit and yogurt - so the lido was sufficient for us. We tried all three of the specialty restaurants with the Tamarind being my favorite. The tiramisu dessert at the the Canaletto was delicious. At the Pinnicle Grill we ordered the halibut and sadly it was overlooked; however, we told our waiter and the maitre d' hurried over and they were intent on correcting this by ordering us another one. Unfortunately we ended up waiting awhile for our dinner but second time around the fish was cooked lovely. We did enjoy the lovely coffee and espressos in the Pinnicle Grill. The coffee in the Explorations Cafe was not brewed strong enough for us. We did enjoy happy hour in the Crow's nest bar most days from 4 to 5 pm, although the appetizers they served were largely deep fried so a pass for us. The Lincoln Centre Stage performances were wonderful, albeit you had to get there early for a decent seat. My husband rarely missed a performance. The shows in the main stage theatre were mostly very good. We spent a few sea days lounging around the pool on the Lido deck and didn't have too much trouble getting a couple of loungers. But the ship seems to lack in open spaces and walking through the lido deck was tight as you tried to manoeuvre around the tables and chairs and posts. One thing we did notice was how quiet the ship was (unlike Carnival ships!!!), which we enjoyed. But there weren't many activities to partake in onboard the ship during the daytime. We only did one shore excursion in Costa Rica - zip lining through a rain forest. The excursion was for 3 hours and we finished up after about 2 hours, but they had a sit around for 1/2 an hour before we were able to get back on the bus and return to the ship - I don't think they wanted us to get back early for some reason!!! We opted to carry off our luggage early in the morning when we disembarked in Fort Lauderdale and we quite liked this option as we were quickly off the ship and able to get a taxi to the airport without any waiting. Read Less
Eurodam Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.5 4.2
Entertainment 4.5 3.7
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.0
Family 3.5 4.0
Shore Excursion 4.0 3.8
Enrichment 5.0 3.8
Service 4.5 4.4
Value For Money 4.5 4.1
Rates 4.0 4.2

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