476 Princess Royal Princess Cruise Reviews

We picked this short cruise largely because we hadn't been to the 2 ports on the cruise before. We coupled it with the 2 previous Royal Princess cruises before on a B2B2B basis. It stopped at Avalon, Catalina Island and Ensenada, ... Read More
We picked this short cruise largely because we hadn't been to the 2 ports on the cruise before. We coupled it with the 2 previous Royal Princess cruises before on a B2B2B basis. It stopped at Avalon, Catalina Island and Ensenada, Mexico. Catalina was very picturesque and a great stopover point. We rented a golf cart and drove around the island for a couple of hours, which was great fun. We rented the golf cart from Island Rentals for a total cost of $80 for the 2 hours (less than most tours). We could have had a 3rd hour for free, but felt we saw most of what was available to see. The normal price was $50/hour, but because I am a U.S. Navy vet they discounted the cost by $20. Vets and active service members can get this discount simply by asking. The carts are a little difficult to drive in as much as when you stop they die and have to be restarted (at least the one we had did). Eventually I got use to it, but no way am I willing to trade in my own UTV one one of these beasts. Still a great deal of fun and a great way to see the island. Ensenada was a surprise after hearing so much negative things about the town. We actually found it to be a great port. An antique car show was going on at the time and we enjoyed that as well. The people were friendly and the merchants weren't as pushy as in many of the other ports of call. The Royal is a beautiful ship and the staff and employees are friendly and very helpful. The food was also great, both in the buffet and the dining room. We also enjoyed Alfredro's Pizzeria and the waiter Avinash was fun to talk to. The "Ice Cream Lady" serving cones on the deck was also fun to joke and talk with. It is people like these that keep us coming back to Princess. What we didn't know when we booked this cruise was the fact that about a dozen of the San Francisco 49'ers football players would be on board with their fans. Apparently the team does this frequently as a service to their fans. Neither me or my wife are big football fans so those efforts were essentially wasted on us, but their fans certainly seemed to enjoy all the attention they got from the players. Unfortunately this seemed to encourage too much drinking with many of women in particular becoming loud, drunk and a bit obnoxious. We avoided them so it wasn't a major problem for us though. The cruise director, Marcus Prince Juanta was one of the best we've had. He was entertaining, but wasn't so silly as some of the others we have had. He was virtually everywhere in all of the activities and always added to those events in a good way. We decided to take the Princess shuttle to the airport after the cruise. While it was a little more expensive than some other forms of transportation at $34.00/person, but the convenience of it made it worth it to us. The production shows weren't really very entertaining and the dancers and singers weren't that great either. That was the only area of the cruise I would mark below a five. Over the years the entertainment on all of the Princess ships seems to have degraded and music is always too loud throughout the ship. The loud music is the most common complaint we hear from many of the passengers. The music is frequently so loud in the Piazza area that it makes conversion with your shipmates nearly impossible. It would be nice if they would simply turn down the volume by about one half. Read Less
Sail Date February 2020
Princess Cruise Line Feb 6th 4 Night Cruise to Ensenada and Catalina from Los Angeles San Pedro port on the Royal Princess. We are classically NCL cruisers. This was our first Princess Cruise and truth be told we received it for free ... Read More
Princess Cruise Line Feb 6th 4 Night Cruise to Ensenada and Catalina from Los Angeles San Pedro port on the Royal Princess. We are classically NCL cruisers. This was our first Princess Cruise and truth be told we received it for free from Caesars Casino. We got a balcony cabin A414 and added the drink package. We did no specialty dinning as we had just wanted to experience the base cruise. We selected a shorter cruise as it was our hometown port and we wanted to see what a short getaway cruise might be like. We hadn’t done anything less then 7 days in 15 years. As for our cruising experience we have done 12 cruises together out of many ports. Us and foreign. So basically, we have seen a lot of ships and ports. Cruise Things we liked and didn’t like… minus Casino The Things we liked 1. Alfredo’s, the pizza was fantastic and was included in your cruise fare. 2. International Café Open 24 hours: Sandwiches and sides in the afternoon and evening. With coffee and pastries in the morning. This was a nice option for that late-night snack when all else is closed down. 3. Adult pool in the back always had space at the bar. If you are looking for a drink, they are not super-fast but it’s a good location. 4. The atrium was very pretty in a classy way. Style wasn’t necessarily modern but if you like that classic look they did a great job. 5. Embarkation at the LA port of San Pedro was quite possibly the quickest I have ever had 6. Parking was super close at this port. Again, a feature of the port I know, but let’s not ignore it! I forgot my phone in my car and could easily just go fetch it. 7. Medallion opening your stateroom door. Super easy. 8. Tons of hangers. The most hangers I have ever had in a room. The Things That we didn’t like so much 1. Soda package availability, with the International Café being the only place open 24 hours you think they might be able to fill your soda package cup, no they don’t do that. There is no place that is 24 hours that allows you to fill or get your cup filled. 2. Tiny Elevators, maybe NCL just has huge elevators but dang these were tiny. 3. Stateroom hallways didn’t indicate ODD vs EVEN numbers in a way that you could see from a distance. I consistently saw passengers and myself have to walk all the way to the hallway only to have to head to the other side. Some clear markers here would certainly help the frustration. 4. All the live music choices were of the classy or old style in nature. Even if they did a current number, they did it with some string players and made it sound like something from the big band era. Wasn’t impressed with this part of the entertainment. I don’t mind that style of entertainment, but I like a variety. The singers in main room were good but again suffered from material variety. 5. For all the good of the medallion you quite often had to had it to the bartender as it was too busy for them to detect you. Thus, eliminating some of its nice features. If you knew you had to hand it to them so often you wouldn’t have bought the watch like holder for it. The lanyard holder was just fine. 6. It seemed to me that the room steward unlocked my balcony every day. This causes the temperature control in the room to shut off. I had to make a habit of checking it every time our room got cleaned. It never failed. The handle that I never opened was always unlocked. Casino Review Things We Liked About the Casino on the Royal Princess 1. Hard to get you money stolen as the machines will take cash but not return cash, only credit to your casino bank. So, if people try to cash out your machine, they need to know your pin, and even then, since this is a ticketless casino it just goes back on your own account. Plus, if you walk away after a timer goes it will auto transfer to your account. 2. Actual windows in the casino! This was a nice feature on sea days. Really reminded you that you were at sea and not in Vegas! 3. For a 2013 build they had reasonable selection of new and old machines. My guess is that in 2018 when they refurbished the ship to add the medallion class hardware to it that they swapped some machines out. Either way nice variety. 4. The slot host was very accessible. He had a special host table under that horrid stairwell. Additionally, he and some assistants did a fine job running a few side games and trying to get the people involved in fun activities in the casino. Creating activities around everything is something princess seems to do, and the casino was no different. 5. Still needs a 5th best thing…. Things We Didn’t Like About the Casino on the Royal Princess 1. Smoking in the casino with no real separation. I know not all cruise ships will have a glass wall divider or no smoking at all but still is something I would like to improve. 2. The payback seems low. I know this sounds like I want my money but really it just seemed low. 3. The layout was horrific. Very tight and circular in the slots area surrounding a spiral staircase that created an awkward floor layout that was hard to navigate, let alone flag down a waiter. If they remove that staircase you could have a reasonable layout. As it stands its bad, and that staircase is hardly used as there are stairs and elevators right outside the casino, and this staircase only traverses one floor. Consolation… The tables are ok spaced. 4. No cash machines to break bills for tip money! If you are used to NCL that has large casinos with cash machines this isn’t it. So, bring tip money if you need it as its very hard to break bills here. Yes, you can go down to deck 5 and break bills at the guest services desk but what a pain. 5. On last night of the cruise everyone gets in super long line to cash out their shipboard gambling account. And this is not for money you owe but what they owe you. Its mostly a cashless game here with your credits going back onto your account when you leave a machine. This creates a nightmare at the end of a trip. Ports Catalina We did the Avalon casino behind the scenes tour. This was great and very informative about just not the casino but the entire islands history. The town itself was great to just walk around. This was a tender port but one of the easiest tender ports I have been on. Ensenada We did a winery tour. Had some fantastic wines and a very good day considering it was raining. Read Less
Sail Date February 2020
We had over 50 CC members sign up for our Meet & Mingle scheduled for our first sed day. I had prearranged the time and place with a Princess representative and kept her updated as our anticipated crowd grew over time, contacting her ... Read More
We had over 50 CC members sign up for our Meet & Mingle scheduled for our first sed day. I had prearranged the time and place with a Princess representative and kept her updated as our anticipated crowd grew over time, contacting her just days before departure to keep her ‘in the loop’. I requested for a few ‘key staff’ if available to answer any questions and to get better acquainted with each other. NONE attended. The Meet and Mingle was otherwise fun lasting well over an hour. We set aside a later time and date for a ‘Slot Pull’ at the Casino. Due to the Super Bowl being the same day as the M&M, we decided to hold it on the last sea-day of our short five-day cruise. Though not as well attended as I had hoped, we were very lucky, with each participant over tripling their initial investment. The five days went quick. We were blessed with good weather for our overnight in Cabo San Lucas. As far as I could tell everyone had a real good time. I know I did! As an aside… This was my first Cruise on a 'Medallion Enabled' Princess Ship. The pre-cruise preparation for the Medallion is redundant and cumbersome. Having to enter everything over after already giving it to the Princess website is a waste of time. The instructions for their 'scan' app for our passports were unclear and/or the scan mechanism was faulty requiring many, man, retries. Even after we finally succeeded for both of us, only one worked at check-in requiring a wait while they re-scanned the passport. I talked with others who shared similar frustrations. Read Less
Sail Date February 2020
The Sanctuary was a life saver for us. Pleasant, Restful and First Class ! The First Day Shore Excursion was a Disaster, after that first day Shore Excursion we stayed on the ship every day and were pampered in the Sanctuary. The ... Read More
The Sanctuary was a life saver for us. Pleasant, Restful and First Class ! The First Day Shore Excursion was a Disaster, after that first day Shore Excursion we stayed on the ship every day and were pampered in the Sanctuary. The stuff was amazing in every single way. Even after our disappointing excursion they refunded us 100% for that day plus let us out of the other two excursions, knowing we were disappointed. The Dining and Entertainment was a highlight each night. The Formal nights were a great time. With over 3000 people plus 1000 workers On Board, we were amazed you could always find a quiet place to sit and relax. But Again, The Sanctuary was Amazing and worth the extra cost to have a Beautiful Cabana, Fruit, welcome drink and a fridge full of Beverages. The Day of Disembarking was super organized and smooth, Impressive !!!! The Movie and water show were also Very Good . Read Less
Sail Date January 2020
The food was OK. The service in the dining room fair. The entertainment poor except for the comedian who was great. On Thursday night the cruise director waited until every passenger was seated to announce that the show was cancelled ... Read More
The food was OK. The service in the dining room fair. The entertainment poor except for the comedian who was great. On Thursday night the cruise director waited until every passenger was seated to announce that the show was cancelled because of technical problems? Too many passengers. Elevators small and slow, the waiting was sometimes 5 minutes long. Royal Princess needs better photographers who actually know photography. Too many pictures and paper wasted. How can they allow passengers to come in the dining room dressed in shorts and t-shirt? Formal night in jeans or shorts? What happened to formal night? What happened to their promenade deck? We have been on Princess at least 10 times. This was not our best experience. Our next cruise is on Holland America this summer to Europe. The pizza is always good. We will wait until Princess brings back the Ruby to sail to Mexico again Read Less
Sail Date January 2020
Those people who have read my previous reviews know that my wife and I are senior citizens and basically, cruise potatoes. We cruise because we love being on cruise ships. We don't care about the itinerary since we rarely get off at ... Read More
Those people who have read my previous reviews know that my wife and I are senior citizens and basically, cruise potatoes. We cruise because we love being on cruise ships. We don't care about the itinerary since we rarely get off at the ports. We don't do excursions. The ship is our destination. Therefore, my reviews consist of commenting on the on board aspects that are important to me which are food, service, entertainment/activities, stateroom and general ambiance - pretty much in that order. We cruised the Royal Princess on January 11, 2020 to the Mexican Riviera. The same ports we have been to at least 18 times before. Food grade B+ I realize food is very subjective. What I think is mediocre, you might think is terrific and vice versa. Most of the main dining room food was quite good. The Horizon buffet food was more hit and miss. The buffet was divided into three sections, a small buffet at the front/aft part of the lido deck, a pastry section and then a larger, more encompassing buffet at the aft/aft part of the lido deck. They repeated some items and changed others. The fresh fruit in the buffet was mostly hard and not very flavorful. The cantaloupe seemed to be the best of the bunch. In the main dining room, you had the option to order a steak from the Crown Grill. If you go to the Crown Grill, you pay an up charge of $29. If you order it in the main dining room, the up charge is $19. I ordered a filet mignon from the main dining room. It was cooked to order correctly but by the time I got it, it was dry, lacked flavor and was barely warm. The MDR dinner menu on Princess has a this night specialty selection on one side of the menu and an every night repeating choice on the other side, in case you do not like any of the specialty options. This is common among most cruise lines. The problem with Princess which really annoys me and why they will never get a 5 star review from me unless they change, is that every other cruise line on their every night options has a seafood dish, a chicken dish and a meat dish and perhaps a vegetarian option. The meat dish on the other cruise lines consists of some kind of steak. On Carnival, for instance, it is a flat iron steak. On Princess, the meat dish consists of a HAMBURGER!!! Yup, hamburger. Talk about being classy!!?!. You are in a relatively elegant dining room, served impeccably on white linen, china and crystal tableware and if you are a meat eater and don’t like the specialty option that evening, you can order a….hamburger or if you don’t feel like McDonalding it that evening, you can order, let’s see…a HAMBURGER. No other choices. Princess used to have a reputation of having some of the best food of the major market cruise lines. Why they have made a decision to cheapen down their brand I do not understand. They could at least serve a chopped sirloin steak with choice of potato but nope….hamburger and fries. No other cruise line of the six I have cruised, Carnival, RCCL. HAL, NCL & Celebrity does this. I guess other lines care more about their image than Princess does. OK, done with my rant over my pet peeve with Princess. Entertainment/Activities A- Princess has seldom disappointed in the caliber of performers and production shows and they did not on this ship either. They did have to cancel half of one of the production shows because of “technical difficulties”. Toward the end of the cruise, there was a culinary show on which they had lowered a kitchen backdrop toward the front of the stage. Once lowered they were unable to raise it again and when we disembarked it was still down. This would prevent ANY production type shows from occurring during the next cruise unless they found a way to raise it. The comedian, singers, dancers were all very good. The production show that we only saw half of, I could not follow the story line and what I did follow seemed stupid. The costumes and lighting tended to be dark and I thought it was a bad show. I would have walked out before it was over anyway. The fact that the dancers and singers were quite talented could not save it. Singer Barbi McCullough (sp) who performed on the last day was exceptional. What a voice! She knocked it out of the park. My wife and I are readers and we usually spend a lot of time reading on our cruises. The library should have been called the game room. There were lots of games but maybe 7 books total in the whole library!!!. My wife loves perusing ship’s libraries. Needless to say, she was quite disappointed with this one. We did not do many activities this trip, but looking in the Princess Patter, the daily guide to what was happening, there seemed to be a fair amount of activities to partake of, should one want to. Stateroom A- Our stateroom was classified as an obstructed balcony class stateroom but there was very little obstruction. We lucked out and got a stateroom that had no lifeboat outside our balcony. The room was adequate in size except for the bathroom which was really tiny. Typically bathrooms are small on cruise ships but this was smaller than most. Other than that, there was more than enough storage space for two people. The only problem was there was limited space under the bed to store our suitcases. There was a large plastic something under the bed that stored linens or covers or something for, I assume, housekeeping. Large screen TV on the wall facing the bed with limited channels but a fair selection of on demand free movies and shows. Service A+ Everyone from our room steward, Igor, who was exceptional, to our dining staff and every crew member we encountered with the exception of one crew member in the Horizon buffet and one in the casino, rendered excellent service, provided a cheery greeting with a smile and made you feel warmly welcomed and cared about. You can see from my previous comments how picky I am and I have no complaints about the service I received from crew members. It was top notch. General Ambiance A The ship is beautiful. Public areas are gorgeous. You are surrounded by elegant décor. This is a Medallion class ship and frankly, the Medallion app has some bugs that need to be worked out. It works quite well for opening doors but as far as finding your shipmates, ordering food and drink, etc., sometimes it works OK, sometimes not. My wife could locate me via a diagram of where I was on the ship – my exact location. When I tried to locate her, all it would give me was the floor she was on without a diagram. I could not find how to order food to where I was on the app, only drinks. My wife tried to send me messages via chat. Either it never let me know there was a message or I could not hear the notification due to ambient noise. In any case, the message was not instant and frequently would not show up until 15 minutes to an hour after she sent it. Others have commented on this and I will too. The main elevators – the ones that are used by most people most of the time – are inadequate for the number of passengers. They are packed full a great deal of the time so unless you are on floor 4 or 5 or 16, there will be many times when you wait for a long time only to find that when your elevator comes it is packed full and there is no room for you. This is very frustrating. You need to use the forward or aft elevators most of the time but the aft elevators cannot get you to some places. The main elevators are the most convenient and the ones that will get you to wherever you need to go but are a problem. Did we enjoy the ship? Yes, yes and yes. Will we go on her again in the future? Probably - more likely than not. Since we live near the west coast, we favor ships that cruise out of the west coast. They are the easiest and most cost effective for us to get to. This was our 27th cruise since we started cruising together in 2012. Hopefully, there will be many more cruises in our future. Read Less
Sail Date January 2020
This was the Mexican Riviera--Cabo, Mazatlan, Puerto Vallarta...January 4 out of Los Angeles (San Pedro). Overall, a very nice cruise... First, even though we live only an hour to an hour and a half from port (depending on traffic), ... Read More
This was the Mexican Riviera--Cabo, Mazatlan, Puerto Vallarta...January 4 out of Los Angeles (San Pedro). Overall, a very nice cruise... First, even though we live only an hour to an hour and a half from port (depending on traffic), we decided to drive down a day early and stay in San Pedro overnight...Parking at the pier has gone up to $19/day (if my info is correct) and we were able to book the Doubletree using Hilton Points...and they were nioce enough to throw in free parking for the duration of the cruise and shuttles back and forth... The first two photos below are the view from our room (the first one stepping back from the window, the second through one of the panes of glass. The view is great! We were, literally just a few steps from the water...The entire yacht harbor and all of the boats visible, just filling the window. Our room was ample, clean and comfortable...The mattress was VERY comfortable... Since we drove and had our car, we only used the Doubletree shuttle for the ride to the cruise terminal and back. Since we had our car, we drove over to the San Pedro Brewing Co. for lunch...and then back over to the Green Onion for dinner (ordered a three item combo for dinner which turned out to be WAY too much--some very large portions there)...I recommend both of these restaurants. The Doubletree will shuttle you there and back...if you stay at the Crowne Plaza, both are within one short block of that hotels. We signed up for our selected shuttle ride to the pier when we first checked in. Parking at the Doubletree was EASY...nice large lot, close to the entrance and shuttle pick-up/drop-off. Driver even brought us cookies in the van on the return trip. For the ride back after the cruise, we found the Doubletree sign on the curb across from the terminal exit and, to make sure, called the hotel and told them we were there...I think a shuttle left just before we got there, so it was about 20 minutes until the next shuttle came...but it seemed quick. We signed up for the 10:00 am shuttle and we were at the terminal quickly...The baggage handler came and took our luggage right from the van. We walked across the road and embarkation was easy with the medallions and our early arrival--they began boarding at 11:00...and, being Platinum, we were on quick. Went to our cabin and, even though it was not ready, the steward allowed us to drop off our carry-ons..and we then headed to lunch in one of the main dining rooms We had a great cabin...E108--an allegedly "obstructed" premium balcony...There is no real obstruction. What they consider an obstruction is that below the railing, it is solid rather than plexiglass. Didn't bother us in the least... And the cabin, unlike standard cabins on Princess, has a sitting area with a small sofa and a coffee table...and the balcony is way bigger than standard and has footstools along with the deck chairs and a much larger table... The entertainment was fair...a little repetitive...Two nights it was comedian AJ Jamal...he's pretty funny and puts on a good show, but we've had him before on other cruises. Two nights it was the comedy/magician team of Brent and Sarah...they really weren't all that funny, the comedy seemed over-rehearsed and the magic tricks were incredibly basic--the rope trick, the unlinkable rings, etc.--stuff we all knew as kids...and some badly done "telepathy" that most people could figure out exactly how they did it...gee, she was able to determine the first word on page 70 in three pre-selected books--and he was the one who really stopped it on page 70...The other three shows were production shows--singers' voices were excellent...not a lot of dancing...and one of the three ("Secret Silk") was so confusing and disjointed that everyone left the theater shrugging... If there's a problem, it's that, like seemingly every Princess ship, the showroom is FAR TOO SMALL for the number of passengers onboard. If you want a really good seat--like behind the railing with the step down in front of you, you need to show up an hour early...and for most shows, for ANY seat, you needed to be there a full half an hour early--seriously...What you get for putting a 900 seat theater on a 4,000 passenger ship. Marcus Prince was the Cruise Director and he was very good... Weather was great the whole cruise, but chilly/windy heading back to LA so hard to enjoy that balcony... Food was pretty good...and, unlike some Princess cruises we've had, only had trouble getting a table in Anytime once (hour wait, so we went to Alfredo's and ate pizza for dinner). Elite drinks were in Club 6...service was good, appetizers uninspiring. And those "Drink Specials" were $6.50 apiece--way to show appreciation for your most loyal customers, Princess...Makes me really miss Celebrity and its FREE drinks (and creative appetizers in the Elite drinking lounge... The ports: We've done this same itinerary about 10-11 times, so nothing was really new to us... Cabo: We decided to skip all of the shorexes and just wander on our own. The ship arrived ahead of schedule at 10:00, so, after taking a long time at breakfast, we just headed down to the location they were supposed to hand out tender tickets--but they said there was no line or wait for a tender...so we headed right down to Deck 4 and right onto a tender. Walked around town a bit, then stopped for lunch at "Eco Bar"--a nice spot along the waterfront--and got 2 seats at the counter facing the walking promenade...We shared a 3 Fish Taco combo plate ($9.95 US) and a bucket of beers (6 beers of any of Corona, Dos Equis, Pacifico, Modelo, and a couple of "lights"--for $10 US), ate, drank and watched the crowd pass by...then returned to the ship... Mazatlan: Last visit, we had done the Estuary Bird shorex and my wife loved it--so we did it again...Great guide--Hugo (same one we had last time) and a great lunch at Stone Island afterwards... Puerto Vallarta: We've done about every combo that includes tequila tasting here, so this time we chose "City Walk, Tequila Factory and Lunch"...City Walk was nice but included a little too much of the obligatory "bring you to a jewelry store" shopping stop...Tequila tasting good as always (but those prices for buying the product to take home just keep climbing--we bought a couple of sampler packs for gifts, but I decided that I do better back home just buying Costco Anejo (which is REALLY good, BTW) for $19.99 and not have to schlepp it home. The Anejo they were selling isn't quite as good and cost twice the price...The lunch was EXTREMELY disappointing--none of the promised tacos, bad chicken and questionable "beef"...and they ever came with the promised "one drink included"--only came to sell us margaritas for $6 each... But, as I said, overall, a pretty nice cruise...worst thing about it is that it's only 7 nights--I could use a longer vacation!! Read Less
Sail Date January 2020
The beds and pillows are incredibly comfortable. We enjoyed deluxe balcony on deck 14 at the front of ship. The spa was wonderful. The Enclave experience was not worth the money. It was often buy and not kept clean. We enjoyed many ... Read More
The beds and pillows are incredibly comfortable. We enjoyed deluxe balcony on deck 14 at the front of ship. The spa was wonderful. The Enclave experience was not worth the money. It was often buy and not kept clean. We enjoyed many hot stone spa massages and a deluxe mani/pedu. Shore excursions were awesome. We rode ATVs in Cabo, hiked and kayaked in Mazatlan, and also para-sailed off the beach. Embarkation and disembarkation went smoothly. We went to the Marietas Islands and snorkled/kayaked in Puerto Vallarta. The Crown Grill was delicious but dinner at Sabatini's was not worth it. Movies on the deck were enjoyable, especially with blankets and popcorn. We also liked the pizza by the pool. The entertainment stage productions were fair. The cruise director and dance activities were very fun. The ship did not have many protected outdoor spaces, especially on the last day when it was windy. Read Less
Sail Date January 2020
I want a getaway, after the holidays. By booking last minute, I was forced into anytime dining and hated it from the moment I walked on. The first night was the worst and they kept sending me to different dining rooms. The wait was going ... Read More
I want a getaway, after the holidays. By booking last minute, I was forced into anytime dining and hated it from the moment I walked on. The first night was the worst and they kept sending me to different dining rooms. The wait was going to be 90 minutes, so I was forced to the buffet. They did get a set table for me, for the next 6 nights. At 5 pm, but it was just in the anytime space. The waiter, Glenn, was awful-thinking we weren’t there the whole trip. It seems service has tanked since pooling tips began. Glenn often lacked the training for correctly taking orders, placing, and removing dishes. We asked for coffe during dinner, instead of dessert, and he said,”NOW?!?” It was passively aggressively brought during dessert. Some night, he asked the women first, for our orders. Other nights he just went around the circle. Food was good. Breakfast buffet was not good. Lunch buffet was an all out wonderful experience. Dinner buffet was minimal and tepid. The MDR menu needs revamping. Due to my late booking, I had an inside cabin. It was cozy, but adequate. The only issue was that I couldn’t tell the time of day, so I kept checking my phone. The sanctuary pool was lovely, but windy. Reviews had me thinking you had to pay to be in the area, but I found out, you only pay to rent a cabana. This ship is HUGE. I’d walk just over a mile to get from my cabin, to breakfast, another stop, and back. The cabin steward was hit or miss. Several days, she’d obly restock some towels, not all. The main theater was too plain and lacked the pizazz of other venues. Shore ex staff was friendly and helpful. Despite the size, embarkation and debarkation, were quick. Read Less
Sail Date January 2020
Medallion has potential to be great parts of it are great like auto open doors of cabin when approaching , but it’s too complicated, didn’t work at all times and need to load multiple apps to make it work right, internet too slow. We ... Read More
Medallion has potential to be great parts of it are great like auto open doors of cabin when approaching , but it’s too complicated, didn’t work at all times and need to load multiple apps to make it work right, internet too slow. We love princess cruises but we like (ruby, golden, emerald design ships better) As usual food and service was exceptional and ship was very clean. Shows and entertainment were awesome. Stay away from Marina deck. We had a cabin that was extremely noisy due to being below pool deck. Stampedes and chairs being dragged put a damper on an expensive mini suite. Marcus the cruise Director was funny and great. Always recommend the Crown Grill for dinner, it never disappoints! I am really hoping princess opens up new cruises to Mexico like a 7 day Baja California cruise with stops in Ensenada, Cabo, La Paz and Loreto Read Less
Sail Date December 2019
Took this cruise to get away from the hud-bub prior to Christmas and the non stop shopping and headaches. Theatre movies on board are 1st run, good quality and throughout the day and evening on the outdoor screen. The late night movie ... Read More
Took this cruise to get away from the hud-bub prior to Christmas and the non stop shopping and headaches. Theatre movies on board are 1st run, good quality and throughout the day and evening on the outdoor screen. The late night movie has comfortable lounge chairs, blankets and popcorn. Indoor movies also available in the Vista lounge....bring a blanket, they chill the room like a refrigerator ! Fitness center has all you need for vacation exercise. Deck 16 buffet is incredible......2 buffets, and serving different food items at each end. SEE it all, then decide. Seating is open, and service is good for coffee,tea, lemonade and iced tea, water. Dining room service is individual in service, ours was not positive. Abrasive waitress, and we had 7 days of unfriendly uncomfortable service at our table of 8. It's the luck of the draw, and we would suggest you move tables or dining rooms and not put up with such waiters/waitresses. The atrium has music each night and 'lots" of dancing....have fun. Read Less
Sail Date December 2019
With only the Royal in port, easy to go around loop and park. Check in only slow waiting for security. Once through, it was easy to get on board quickly. Our cabin was ready and all was clean as expected. The ship is in very good ... Read More
With only the Royal in port, easy to go around loop and park. Check in only slow waiting for security. Once through, it was easy to get on board quickly. Our cabin was ready and all was clean as expected. The ship is in very good shape, no problems with room or any place we went. Ate in dining room the first night, for some reason they had separated the table for four, so we ate alone. The food was good and no issues. But the next four nights we ate in the buffet. Since we had been on the Coral in October for 18 days, we did not care to eat in the DR with the same dishes we had before. The buffet was really good and lots of selections. Talked to a number of people that travel on other lines, and they all said good things about the ship and food. If anything, some dishes were not real hot when you get back to table. If one loves shrimp, there was sauteed shrimp at lunch and dinner. I liked that the buffet had items not seen before, the avocados with crab were great. The tropical fruits were good too. Ate one lunch at Alfredo’s Pizza, very good and the eggplant dish was good too. Only went to the Encore show, the cast did a good job, not rock n roll music, but fun to watch. Oh, did go to the Folklorico Show in Cabo, fun to watch. Did meet a person who worked in the post office I was at. Then meet a lady that had gone to our church. Small cruise line when you meet people you know. Did not play much in casino, charged $50 to room on first night. Next day machine said, card not accepted see desk. They said card was good in shops but not cleared for casino. Next day gave them another card. On the last day of cruise, still got same message. Went to desk and they activated my credit card. At least we saved money by not playing. Went diving in Cabo with Cabo Adventures, water was warm at 81 deg. Dove at Pelican Rock, bad visibility due to recent storm. They went around the point, saw whales. Dove into a huge wall of sardines and feeding seals. Very clear water on the outside of the point. It is always good to see the underseas view of ports I go to. Disembarkation was easy, we left at 8am and got home quick. All in all a good cruise, would go on the Royal again. Read Less
Sail Date December 2019
Great cruise for a short period. One of the nicest Princess cruise ships I have been on so far. We have cruised 15 times and 5 different lines. We had a Mini suite on the Riviera deck which was as depicted. However, the Princess ... Read More
Great cruise for a short period. One of the nicest Princess cruise ships I have been on so far. We have cruised 15 times and 5 different lines. We had a Mini suite on the Riviera deck which was as depicted. However, the Princess line has gone to Mini Suites with balcony size equal to a standard balcony cabin. Overall the balcony was small. You could sit out there, but forget about stretching your legs. Dining room staff seemed a little disorganized and slow. That being said, the food typically came out warm to cold. We did visually and verbally hear altercations among the dining room wait staff. Dining selections are adequate if not above average. Buffet is.....a buffet. Food selection is very impressive. Tables were usually full but with good turn around and a hard working staff. Pool side pizza and BBQ is always great on Princess!! Entertainment is above par for a cruise ship. In fact, we were very impressed. That is rare as we live in Vegas and have access to amazing shows/entertainment. The singers on board are fabulous and the comedian was hysterical. Cruise Director is very good and his staff was always around trying to entertain everyone. The Sanctuary is amazing for those who want peace, quiet and a very upscale deck experience. The only negative thing I can state about the Royal Princess is that the back deck that is reserved for smokers is too big and a waste of precious space. Don't hate me smokers as I agree that you need a dedicated space, but the whole back of the ship is also a waste of space for you folk. This space on the rear could have a pool area also as they did with the new ship on the Royal class of the Regal and Sky. At the max, I saw 20 people utilizing the entire back of the ship. The casino in my opinion is too small. It is always jammed packed but I guess we are used to large casinos being we are from Vegas. You cannot go wrong with sailing on this ship. Get staff and time overall. Read Less
Sail Date December 2019
This cruise is close to home and a nice getaway for a long weekend. We had taken the cruise to Santa Barbara and Ensenada for Valentines day last year and enjoyed it so we decided we would take a four day cruise every year if possible. We ... Read More
This cruise is close to home and a nice getaway for a long weekend. We had taken the cruise to Santa Barbara and Ensenada for Valentines day last year and enjoyed it so we decided we would take a four day cruise every year if possible. We had an aft stateroom which was a great location but I would recommend a lower level than the Marina Deck. The bar above could look over our balcony so we did not like that. The service is always good on Princess and the other guest are always friendly. The food was more than plentiful and lots of activities if you wish to do some. Catalina is a gem. We just walked around the town but it is so quaint and so many cute little shops and restaurants. The comedian was awesome on the ship. We had seen AJ Jamal before and he is really funny. If you just want a break from your daily routine I would recommend this cruise. Read Less
Sail Date December 2019
We choose this cruise because we could get on in Los Angeles and because of the duration. We really liked the medallion that we wore on our wrists at all times. Having the ability to text each other for free via the app was a game ... Read More
We choose this cruise because we could get on in Los Angeles and because of the duration. We really liked the medallion that we wore on our wrists at all times. Having the ability to text each other for free via the app was a game changer. Loved the comedian, A.J. Jamal, the singer, Jennifer Singer and the other productions that we saw. Food was okay. Dining room staff needs to up their game. We were in an inside cabin, and it was the first time my friend had stayed in an inside cabin. She now knows why my husband and I choose the inside. The ship was sparkling clean and inviting. The fitness center had everything one needed to work off the meals. It would have been nice to have a walking area on a lower covered deck. Too windy at times on Deck 18.It would also have been nice to have had the Zumba and Stretch classes at different times on different days. We wanted to eat in the dining room for breakfast after working out, but couldn't due to the breakfast dining room hours. Too windy at times on Deck 18. We don't do shore excursions with the ship, and having been to Cabo many times, we didn't feel the need to do more than hop off and get a massage. On the subject of massages, the ship prices for spa services are excessive. Even with their specials, way too much. Our next cruise is in January on the Caribbean Princess. Looking forward to another fun time. Read Less
Sail Date November 2019
This was our fifteenth cruise (my husband and myself) . We cruise with Royal Caribbean or Princess. We just wanted to go back to the Mexican Riviera as we haven't been in over twenty years. We also wanted to see the Royal Princess and ... Read More
This was our fifteenth cruise (my husband and myself) . We cruise with Royal Caribbean or Princess. We just wanted to go back to the Mexican Riviera as we haven't been in over twenty years. We also wanted to see the Royal Princess and experience a medallion cruise. It was also a birthday celebration for me even though my actual birthday was the day of disembarkation. We live 90 miles outside of Los Angeles so we just drove to the port, parked the car, and hopped on the ship. Embarkation was easy as we have come to expect with Princess. We got on the ship a little after 1pm as we realize now that the staterooms are usually ready after this hour. We can go directly there. On this cruise we noticed that we could go to the buffet or the dining room when we boarded instead of everyone being crammed into the buffet. I think there were a couple of other eating venues open as well. We always book the balcony rooms completely aft as we enjoy watching the ship's wake. We dropped off our backpack and went to the buffet for a bite to eat then toured the ship. In about an hour or luggage was already at our room so we unpacked and our cruise officially began. We don't do the dining rooms anymore, neither do we do formal nights anymore. We just like to grab a snack during the day and eat in the buffet in the evening. There's nothing wrong with the diving rooms or the formal nights, we've just been there, done that and prefer to remain casual. We like to play the casino but we found this one to be oddly shaped. Also, IMO they need to get more machines like land casinos and ditch some of the ones hardly anyone was playing like the old style quarter machines. Anyway, like I said that's just my opinion. Overall the Royal Princess is a nice ship with one of the prettiest atriums I've seen. The crew was excellent (kind of reminded me of the old days of cruising). The one negative I will mention is the buffet food. This is the first cruise since the buffet was offered on cruise ships that we were truly disappointed in the food selection. Also, our food was never hot, just barely warm. We decided to eat sandwiches from the shop next to the coffee shop or grab a burger and fries at the grill. We have A Princess cruise scheduled for next year, so we will continue to cruise with them. I would also like to add that we've never seen a more congenial group of passengers. Read Less
Sail Date November 2019
Anytime Dinning in the Concerto is on the downgrade. Also in the Horizon Court. What is going on? Four meals at Concerto and all were unimpressive or poor in Concerto. Crown Grill and Crab Shack were excellent. There were 800 kids on board ... Read More
Anytime Dinning in the Concerto is on the downgrade. Also in the Horizon Court. What is going on? Four meals at Concerto and all were unimpressive or poor in Concerto. Crown Grill and Crab Shack were excellent. There were 800 kids on board and the staff allowed them into the hot tubs which is a health problem. Ship in good shape. Have been on the ship many times. Mini suite was just fine and service there as well. Room service very good. Stage productions were ok but Silk was a bust and I do not think anyone understood what was going on about a big white bird flocking around in Asia. Deck parties and Atrium parties seemed like a bust. Not like they used to be like. Why no balloon drop? We are Elite with 60 cruises and should know something is wrong. In my opinion Madallion apps did not work most of the time on my android phone...so I think it stinks. Internet worked great. Boarding and leaving excellent organization. Hotel and food managers had better get on the stick or this will turn into a Carnival like cruise. Read Less
Sail Date November 2019
My wife and I enjoyed this cruise. No pressure to purchase extras, but it had a lot to offer if interested. Great staff and although a fairly large ship it never felt overwhelming or in-personable. The Crown Grill was fantastic. The main ... Read More
My wife and I enjoyed this cruise. No pressure to purchase extras, but it had a lot to offer if interested. Great staff and although a fairly large ship it never felt overwhelming or in-personable. The Crown Grill was fantastic. The main dinning room was nice but the food was mediocre. However the bars, particularly Vines Wine Bar were fantastic. Very good entertainment, including movies under the stars which was a unique and fun experience. Loved the specialty coffee shop and choices. Gelato bar was pleasant surprise. Because of rough seas that day, we were unable to go ashore at Cabo San Lucas, but the ships staff mad up for it a lot with extra events and other fun things to do on board that day. Mazatlan was another pleasant surprise as I've always heard it wasn't a "safe" port, but we found it very nice and enjoyed a day at the beach at one of it's hotels. Of course Puerto Vallarta is always a great place to visit. All in all, a very nice cruise. Read Less
Sail Date November 2019
price and convenience, local cruise. Liked princess before and like mostly princess this time, but they need to get the bugs out of the medallion, worked great to get on board. Luggage was assume they where at room by time we got on board ... Read More
price and convenience, local cruise. Liked princess before and like mostly princess this time, but they need to get the bugs out of the medallion, worked great to get on board. Luggage was assume they where at room by time we got on board and went straight to room. MEDALLION worked part of time, getting on board was great but then lots of people didn't use it, so in the future when everyone uses it might not be so fast. I bought the internet package, wasn't worth it. half time didn't work, always waiting, and always dropping off. when it work was ok. Food was good, some times hard to find a place to sit, this is a problem with so many people. Went to formal night, they didn't enforce it!, also had to wait for a table 30 minutes, when we did get a table there where 8 tables I could see empty, cleaned and ready for diners, why did I have to wait? no problems on cruise except couldn't get off in Cabo, due to weather. PV was a bust they had only about a dozen tents in port to shop, if you wanted to shop need a bus or taxi to go into town. Getting off was great easy luggage and customs great. Would I go again, probably. It was still pretty good, no cruise is perfect. but good times out did the bad. Read Less
Sail Date November 2019
We took this cruise as a winter getaway, and it served its purpose. positives: - we feel there's been an improvement in the quality of the entertainment, both in small venues and in the Princess Theatre (compared to previous ... Read More
We took this cruise as a winter getaway, and it served its purpose. positives: - we feel there's been an improvement in the quality of the entertainment, both in small venues and in the Princess Theatre (compared to previous Princess cruises) -we appreciated the full service sit-down pizzeria on board (no charge) -International cafe is a great place for a light meal or dessert -embarkation and disembarkation were a breeze not-so-positive: -it is hard to find a quiet spot on the ship outside of your cabin - even retreat pool area has noise filtering from other areas -food in main dining room is ok, but not exceptional -- appetizers were more inventive than mains -need to arrive at Princess Theatre at least 1/2 hour before showtime to get a seat negative: -we found the medallion app not user-friendly, complicated to access the internet app, and chat function not useful, as there is no notification that message has been sent Read Less
Sail Date November 2019
This is a wonderful ship, large but I never felt crowded. The staff is exemplary, Princess should be proud of the staff on this ship. The entertainment, in particular the musicial groups were superb. The level of talent, far exceeded my ... Read More
This is a wonderful ship, large but I never felt crowded. The staff is exemplary, Princess should be proud of the staff on this ship. The entertainment, in particular the musicial groups were superb. The level of talent, far exceeded my expectations (you must listen to the Extravaganza Duo, to violinists that play amazing harmonies).The food, for the most part was very good. Their pizza restaurant was unexpectedly great (pizza oven cooked on stone the Italian way). The common areas of the ship are all very nice, in particular the piazza at the center of the ship. This ship does not have a promenade deck that completely encircles the ship, you need to go to the top deck to a walk/run track to do that, but it does have a partial outdoor space off deck 7 midship and near the back of the ship that are hardly ever used, and is a excellent area to use if you want to get away from the hustle and bustle of the swimming areas on the sun deck. Lounges ar provided. Beware the weather in November can be difficult (Puerto V. 92 F with 88 percent humidity made it feel like 100+, Cabo was fine) On this ship you waited for tenders in the public areas as groups were called, much better than everyone stuffed into one of the restaurants. Read Less
Sail Date November 2019
i hadn't been to Mexico in many years, so I wanted to check it out. Princess offered me a comp, so why not. Cabo was great but the shore excursion to the "resort" ended up being on a very crowded public beach with dirty ... Read More
i hadn't been to Mexico in many years, so I wanted to check it out. Princess offered me a comp, so why not. Cabo was great but the shore excursion to the "resort" ended up being on a very crowded public beach with dirty couches and no lounge chairs for us. the beach is typical now - the drop in the sand to get into the water was just as bad as many Caribbean beaches these days. I found Mazatlan to be dumpy. The last time I was in Puerto Vallarta there were only three or four hotels. what a change. we went to the Hyatt away from the masses and the resort was great. my room steward was great and I showed him my appreciation. Being on Keto, I ate in the buffet almost all of the time. Many choices, good food but they should open for dinner at 5 pm instead of 5:30, no biggie. The casino comped me at the Crown Grill - food and service was great - left a pretty big tip - maitre d' even asked me if I was sure if i wanted to leave that much - well, turns out he ended up sending in a charge to my room for the meal even though I handed him the casino invite. After a visit to guest services and being questioned, they reversed the charge. a high point was that i lost my watch at the pool - someone actually turned it into lost and found and I got it back. service overall was good but they have the same problem with the slow bartenders at the bars so i just waited til i got to the casino to drink. casino was filthy and it seemed as though it was never cleaned during the week. machines pretty much sucked but i did manage to get a jackpot which covered most of my losses. embarkation and debarkation went very smoothly. the new medallion is not all that it is supposed to be - at least not yet - many of us were charged for items we didnt buy - if you walk by a bar or a store, for some reason, a charge seemed to appear. Also, I do not like my name posted outside my cabin. it was nice, though, to be able to walk up to your room and your door unlocks. also, they advertise heavily how you can use your medallion anywhere on the ship to place an order. I tried four different times and different locations and each time I was told that I was not in an area serviced by the medallion. the internet was just as shoddy as on other ships. it worked probably half of the time. sanctuary pool area is the only way to go if you dont want to be around kids. they did have the most amount of hot tubs that i've ever seen on a ship - at least 10. plenty of chairs to sit anywhere - unlike MSC Meraviglia and Seaside - we could never find a chair. The showroom does not have enough seats for a cruise of over 3500 ppl. I could not get a seat at any of the shows. Ppl put their bags on the seats next to them to take up seats. something needs to be done about that. i wrote that in my review with princess. let me know if you have any questions. if you don't know, san pedro (pier in LA) is in a pretty lousey area so be aware. that's about it mj in ny Read Less
Sail Date November 2019
How did we chose this cruise? Mostly timing and price. It was a better value for the dollar than others we had found. And a big perk was there were hardly any kids on the ship because the cruise was during Normal school season. I ... Read More
How did we chose this cruise? Mostly timing and price. It was a better value for the dollar than others we had found. And a big perk was there were hardly any kids on the ship because the cruise was during Normal school season. I would definitely cruise again during Halloween. There were so many great costumes on the ship by both crew and guests. The ship itself is recently refurbished and lovely. Our cabin was nice. There were three of us sharing the Mini Suite, and we never felt over crowded. Dining on the ship was excellent. I enjoyed the quality and selection of the food. Our service was also very nice. We had good servers every evening even though we had a different server every evening with Any Time Dining. Anytime Dining worked out quite well also. I was concerned about it, but we never had an issue getting a table to share or to ourselves. Here's my downside to this cruise: Please know that princess does not stand behind the shore excursions they sell. So buyer beware. We had a miserable experience on our Puerto Vallarta shore excursion and Princess left it up to their third party shore excursion company to decide if we got our money back. That’s not right. Their third party vendor decided we would only receive a 20% refund. We have been on many many shore excursions. They aren’t all amazing. But this was the first time that the 3 of us all were truly miserable, for different reasons, and all decided to ditch the tour and took a cab back to the ship at our own expense. It makes me leary is shore excursions in the future. I purchased the excursion directly from Princess, and I believe that Princess needs to back what it sells. The reason the tour was so bad is because the Tour Guide did not stick to the description of the tour. Instead of showing us Puerto Vallarta as the City Highlights tour was described and sold to us, he instead showed us just two things from the day's planned events and then took us to his friend's silver shop, his friend's leather shop, to his friend's iguana way the heck away from the city for a photo op, and then to his friend's restaurant for a non-included lunch. It was just not enjoyable. It was all about the Tour Director getting kick backs from his friends. Embarkation with the new Medallion class is quite simple. Disembarkation was even simpler. In fact, the easiest disembarkation we have ever experienced. Customs was a snap as was boarding the Princess bus to the airport. Read Less
Sail Date October 2019
Princess Medallion is a work in progress. Its good but not yet great. I recommend it. Just be patient as it is so new. Princess needs to get more ambiance in their bars. No music for the most part. Be careful on deck as its slippery and ... Read More
Princess Medallion is a work in progress. Its good but not yet great. I recommend it. Just be patient as it is so new. Princess needs to get more ambiance in their bars. No music for the most part. Be careful on deck as its slippery and don't ask me how I know. Entertainment is good but there's not a lot of it. Dining is the best in the regular cruise line segment. Bar service is hard to attain and sometimes you have to fight to get the attention of the crew. We don't recommend this line for children or party goers. There wasn't a lot of onboard activities that fit our age group (Late 30's to early 40's). Embarkation was a snap due to the medallion. You have to learn a few tricks to figure out food options and what you wish to eat on any given day. They need to work on publishing this data for easier access. Read Less
Sail Date October 2019
Got our Medallion at Embarkation Port of Los Angeles. I had already submitted my information online so it only took about 5 minutes and we were onboard. Becareful with the Medallion. Do not hang it behind your cabin door as it will unlock ... Read More
Got our Medallion at Embarkation Port of Los Angeles. I had already submitted my information online so it only took about 5 minutes and we were onboard. Becareful with the Medallion. Do not hang it behind your cabin door as it will unlock it. We were on Deck 10 with a balcony way in the front Port side and it was good. I usually try for Midship. The dining areas were in the back of the ship. The food was just OK, including the lobster tail. Staff in the dining, guest service and stateroom were excellent. The ship interior and exterior were nice. Guest entertainers were great but production shows were just ok. Disembarking went smooth and ahead of schedule by 15 minutes. We only did a HOP ON- OFF bus in San Diego which was nice. Monterey was beautiful! Ensenada looks so much nicer than the last time we were there a decade ago. Read Less
Sail Date October 2019
Royal Princess Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 3.9
Entertainment 3.5 3.8
Public Rooms 4.0 4.3
Fitness & Recreation 4.0 N/A
Family 4.0 3.9
Shore Excursions 4.0 N/A
Enrichment Activities 4.0 N/A
Service 4.0 4.2
Value for Money 4.0 N/A

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