1,716 Princess Royal Princess Cruise Reviews

I went with my older parents Platinum Members - every little thing was the bomb! The attentive staff was so amazing! The buffet to the fancy restaurants was so over the top! To just relax and rest was my main interest and it was met. I did ... Read More
I went with my older parents Platinum Members - every little thing was the bomb! The attentive staff was so amazing! The buffet to the fancy restaurants was so over the top! To just relax and rest was my main interest and it was met. I did not attend all the scheduled outings but there were so many. I can not say anything more - and will and have booked another cruise where and when I don't know - at every port, there was touching up paint refinishing,,, all staff wanted to know what more they could do for you..what more? I was so taken care of. The hamburger grill and the pizza grill and the ice cream wow exceeded my thoughts and expectations..entertainment that I visited was tremendous - the ocean views were fantastic..The organization was on spot the new gadget that had your ID and such was simple enough not to need much else to get you where you wanted and no key to open your cabin door...Go, rest and enjoy! Read Less
Sail Date January 2020
This was our 4th Princess cruise in the last 5 years. Three of those cruises were on the Royal and one on the Regal. The Royal is our favorite ship and she lived up to her reputation on this cruise. The cruise director, Marcus, was the ... Read More
This was our 4th Princess cruise in the last 5 years. Three of those cruises were on the Royal and one on the Regal. The Royal is our favorite ship and she lived up to her reputation on this cruise. The cruise director, Marcus, was the best cruise director we have had in our 4 Princess cruises. The guest entertainers were fabulous, especially the comedian Carlos Oscar. We were disappointed in the production shows.They did not live up to the quality of the shows we have previously seen on Princess. The quality of the food in the dining rooms and the Horizon Court/Bistro was very good. Excellent service all around the ship with a very friendly crew. The cruise director's staff was great and kept us entertained. The medallion worked great. We were traveling with another couple and it was nice to be able to locate your ship mates. We enjoyed Puerto Vallarta, Mazaltan, and Cabo San Lucas. We only spent 6 hours in Cabo and wished that we had more time to explore the city and sight see. We did do a whale watching cruise and seen several whales. Emarkation and dis-embarkation was a breeze and our airport transfers were very smooth. We will definitely book this cruise again. Read Less
Sail Date January 2020
We wanted to do this itinerary and our regular cruise line wasn’t doing it at the time we wanted to go in January so our travel agent suggested Princess and said they were a good cruise line. They were definitely not up to the level of ... Read More
We wanted to do this itinerary and our regular cruise line wasn’t doing it at the time we wanted to go in January so our travel agent suggested Princess and said they were a good cruise line. They were definitely not up to the level of service or up to par on food experiences compared to other lines we have been on. It’s the first holiday I’ve returned from and didn’t gain any weight. We were very disappointed but others may not have been. We have been spoiled by services and food preparations on other lines. Princess may be considered upscale compared to Carnival, but they are far below other lines we have cruised with. It was not a cheap cruise as we upgraded our suite considerably from a standard stateroom to a suite but we don’t feel we got value for our money in any other area. We were told our itinerary when we booked and we began making plans for our shore excursions. Three weeks before we were emailed that the itinerary was changing and would be reversed which meant having to change our plans while in ports on different days. Not that bad but still something that wasn’t anticipated when making all of our plans initially. Cabo was a disappointing stop as it was very very short time in port and we have been to Cabo before. It’s a lovely stop if you have time to get past the pier. Read Less
Sail Date January 2020
Wife's birthday, 48th Anniversary. These new beds are outstanding. I have a Sleep Number bed at home; these beds are just as comfortable. The seas were FLAT the whole trip, and mostly over 70 deg F. The food choice was vast, and ... Read More
Wife's birthday, 48th Anniversary. These new beds are outstanding. I have a Sleep Number bed at home; these beds are just as comfortable. The seas were FLAT the whole trip, and mostly over 70 deg F. The food choice was vast, and tasty, with short lines. We have been to the same ports many times, so we stayed onboard, mostly, to enjoy the food, and take naps. The new Medallion, which replaces the cruise card, unlocks/locks your door, and does so much more. It is used, along with your cell phone, to order drinks, find your partner, and get you on and off the cruise quickly. This was the most relaxing cruise we have been on in a long time. I am married to Mrs Cruise Queen (her cruise critic name) so I should have had her write this. She talks a lot more, and types far faster than I do. Read Less
Sail Date January 2020
The Sanctuary was a life saver for us. Pleasant, Restful and First Class ! The First Day Shore Excursion was a Disaster, after that first day Shore Excursion we stayed on the ship every day and were pampered in the Sanctuary. The ... Read More
The Sanctuary was a life saver for us. Pleasant, Restful and First Class ! The First Day Shore Excursion was a Disaster, after that first day Shore Excursion we stayed on the ship every day and were pampered in the Sanctuary. The stuff was amazing in every single way. Even after our disappointing excursion they refunded us 100% for that day plus let us out of the other two excursions, knowing we were disappointed. The Dining and Entertainment was a highlight each night. The Formal nights were a great time. With over 3000 people plus 1000 workers On Board, we were amazed you could always find a quiet place to sit and relax. But Again, The Sanctuary was Amazing and worth the extra cost to have a Beautiful Cabana, Fruit, welcome drink and a fridge full of Beverages. The Day of Disembarking was super organized and smooth, Impressive !!!! The Movie and water show were also Very Good . Read Less
Sail Date January 2020
We chose this 7 day cruise to try out Princess again after sailing many years with Holland America Line. HAL has decided to remove their Big Production Shows and replace them with BBC Earth and we have found it not fulfilling enough, ... Read More
We chose this 7 day cruise to try out Princess again after sailing many years with Holland America Line. HAL has decided to remove their Big Production Shows and replace them with BBC Earth and we have found it not fulfilling enough, especially while being on a 36 day cruise not knowing ahead of time about the cancellation of the shows. Having a movie of a musical in the big theatre just doesn't cut it We were blown away with the activities and entertainment on Princess. Princess also has Medallian Class on some of their ships. It is an incredible device that you wear instead of carrying a room card. You download the Medallian app for check in, order drinks or a meal from it and a server will find you. Also as you approach your cabin your door will unlock and lock when you walk away. We are coming back to Princess now. Just loved being on the Royal Princess ship. Read Less
Sail Date January 2020
We opted for the Royal Princess cruise on the Mexican Riviera mainly because it was close to where we live in California and because the ship had been updated recently and looked beautiful. We were not disappointed and from the beginning ... Read More
We opted for the Royal Princess cruise on the Mexican Riviera mainly because it was close to where we live in California and because the ship had been updated recently and looked beautiful. We were not disappointed and from the beginning to the end of the cruise we were amazed by the service we were provided. First off, the ship was elegant, massive and spotless. Since there was 3 of us in a balcony room it was a bit cramped when the sofa sleeper was out and it was a little difficult to access the balcony door. That was conveyed in the research I did prior to booking the room so it wasn’t a surprise. The room was very functional and had everything we needed. We mainly dined at the Horizon Buffet, but did get pizza and hamburgers by the pool occasionally. The food was extremely good with a wide variety. We never had any trouble finding a table and usually always had a good view as we cruised. The service in the dining room was excellent, drinks would be given to you immediately, they would refill them when they were empty, then the plates would be whisked away so you could go get a new plate for seconds or just have a clean table and be ready for a huge selection of desserts. We only saw 2 shows and they were both good, but A.J. The comedian was hilarious. Princess Cruises selects top notch entertainment for their theatre which is huge. There were always activities and we enjoyed just sitting at the Good Spirits bar watching people dance, the ships dancers, the band, the Mariachi band and numerous other entertainment activities. Our steward was phenomenal and made sure we had the best service ever. His name is Santosh and if you are lucky enough to have him as your steward you will have a great experience! Our Good Spirits bar service with Raffey was exceptional as well. What a great group of people that work for Princess Cruises. Thanks to Santosh and Raffey we felt like we were the only passengers on the ship. I don’t want to take anything away from the rest of the staff either, because there is a lot of people that work behind the scenes to make sure everything goes smoothly as well. We really enjoyed Cabo and Puerto Vallarta. Took the boat shore in Cabo and walked through the streets and shopped and had a drink at Senor Froggs. We did not get off the ship at Mazatlan because it just didn’t look like we would enjoy it. We did go ashore at Puerto Vallarta and purchased a bus tour from Princess. It was $45 and worth every penny, The tour guide was funny and knowledgeable about the area. We always go to Disney World and my daughter at 18 said she liked the cruise better. Overall we did not know if we would enjoy a cruise, but we are hooked now and can hardly wait to take another Princess cruise. Thank you to everybody at Princess for giving us a wonderful vacation! Read Less
Sail Date January 2020
The food was OK. The service in the dining room fair. The entertainment poor except for the comedian who was great. On Thursday night the cruise director waited until every passenger was seated to announce that the show was cancelled ... Read More
The food was OK. The service in the dining room fair. The entertainment poor except for the comedian who was great. On Thursday night the cruise director waited until every passenger was seated to announce that the show was cancelled because of technical problems? Too many passengers. Elevators small and slow, the waiting was sometimes 5 minutes long. Royal Princess needs better photographers who actually know photography. Too many pictures and paper wasted. How can they allow passengers to come in the dining room dressed in shorts and t-shirt? Formal night in jeans or shorts? What happened to formal night? What happened to their promenade deck? We have been on Princess at least 10 times. This was not our best experience. Our next cruise is on Holland America this summer to Europe. The pizza is always good. We will wait until Princess brings back the Ruby to sail to Mexico again Read Less
Sail Date January 2020
Second time on the beautiful Royal Princess and FINALLY learned my way around this big ship! Ha ha! Seriously, the ship itself is absolutely impressive and stunning. Words can't even describe! - Staff: They were all really great, ... Read More
Second time on the beautiful Royal Princess and FINALLY learned my way around this big ship! Ha ha! Seriously, the ship itself is absolutely impressive and stunning. Words can't even describe! - Staff: They were all really great, especially enjoyed the contagious enthusiasm of the cruise director, Marcus. He got people involved and remembered many passengers by name. - Cabin: Our cabin was very clean and our steward was A+ the entire time! - Food: Traditional dining was good but since this is our 5th Princess cruise in 6 years, it lacked new menu items. I was however impressed with the size and variety of food at the Horizon Buffet. I am a shrimp lover so was very happy that there were several types of shrimp items every single night. So much to choose from there and fresh and delicious! - Shows & Activities: The variety, trivia and quiz shows were so fun and engaging. The only negative was during a few there were a few comments from those leading them (not Marcus) that were quite inappropriate (very sexual and homosexual jokes) where if my kids were there I would have been upset. *So parents with kids, skip those unless they are in the Teen or Kids rooms. Bottom line: Great cruise, ship and staff. We are already booked on another! Read Less
Sail Date January 2020
This is our 10th cruise with Princess and first on the Royal ( though we have sailed on her sister the Regal 2xs) . The ship was wonderful, from the mid ship balcony room to the lux Thermal Suite ( called “Enclave”). The only ... Read More
This is our 10th cruise with Princess and first on the Royal ( though we have sailed on her sister the Regal 2xs) . The ship was wonderful, from the mid ship balcony room to the lux Thermal Suite ( called “Enclave”). The only downside was one of the two production shows had technical difficulties and could not be shown. We didn’t care much for the comedian or vocalists. But HUGE upside -The Diamond Trio! They played every day in the Piazza and at night in Wheelhouse bar. They gave us many opportunities to dance! Very good musicians ! Also Zumba instructor Nat was the best I’ve had in all 10 cruises! Overall we had a great time. Princess does needs to update their MDR menus, as they are showing their age and sameness. Our excursion in Cabo “Santa Maria Sail and Snorkel” was one of the most fun we’ve ever taken. Would definitely do it again. We booked the estuary cruise in Mazatlan against my better judgement. Mazatlan is full of trash and everywhere they took us -the harbor, the estuaries, the coconut plantation- were covered in garbage. Clean up your act Mazatlan! PV excursion to Majahuitas and Yelapa was pretty fun-Yelapa not so great.If you want to buy ANYTHING in Yelapa bring pesos, because they won’t make change in American and will swindle you on the exchange rate. Read Less
Sail Date January 2020
we have cruised with Princess many times We live close to the port and like this itinerary and the cruise price was very favorable. The ship is in tip top condition and we were looking forward to experiencing the new medallion set ... Read More
we have cruised with Princess many times We live close to the port and like this itinerary and the cruise price was very favorable. The ship is in tip top condition and we were looking forward to experiencing the new medallion set up onboard. The medallion made embarkation a breeze and everyone gave it 5 stars, you have to become ocean ready by uploading your details to Princess about three weeks prior to your cruise, then princess send you your medallion via FedEx and that’s it. The medallion allows you many more time saving tasks but too many to mention here. The entertainment was very enjoyable but there was a technical hitch and one of the new main shows was postponed and rescheduled and eventually cancelled for the performers safety. The food was very good with nice choices in all venues. The crew were friendly, attentive, efficient and hard working. I would recommend this cruise who would like a comfortable 7 day fun time or just for a rest. Read Less
Sail Date January 2020
Those people who have read my previous reviews know that my wife and I are senior citizens and basically, cruise potatoes. We cruise because we love being on cruise ships. We don't care about the itinerary since we rarely get off at ... Read More
Those people who have read my previous reviews know that my wife and I are senior citizens and basically, cruise potatoes. We cruise because we love being on cruise ships. We don't care about the itinerary since we rarely get off at the ports. We don't do excursions. The ship is our destination. Therefore, my reviews consist of commenting on the on board aspects that are important to me which are food, service, entertainment/activities, stateroom and general ambiance - pretty much in that order. We cruised the Royal Princess on January 11, 2020 to the Mexican Riviera. The same ports we have been to at least 18 times before. Food grade B+ I realize food is very subjective. What I think is mediocre, you might think is terrific and vice versa. Most of the main dining room food was quite good. The Horizon buffet food was more hit and miss. The buffet was divided into three sections, a small buffet at the front/aft part of the lido deck, a pastry section and then a larger, more encompassing buffet at the aft/aft part of the lido deck. They repeated some items and changed others. The fresh fruit in the buffet was mostly hard and not very flavorful. The cantaloupe seemed to be the best of the bunch. In the main dining room, you had the option to order a steak from the Crown Grill. If you go to the Crown Grill, you pay an up charge of $29. If you order it in the main dining room, the up charge is $19. I ordered a filet mignon from the main dining room. It was cooked to order correctly but by the time I got it, it was dry, lacked flavor and was barely warm. The MDR dinner menu on Princess has a this night specialty selection on one side of the menu and an every night repeating choice on the other side, in case you do not like any of the specialty options. This is common among most cruise lines. The problem with Princess which really annoys me and why they will never get a 5 star review from me unless they change, is that every other cruise line on their every night options has a seafood dish, a chicken dish and a meat dish and perhaps a vegetarian option. The meat dish on the other cruise lines consists of some kind of steak. On Carnival, for instance, it is a flat iron steak. On Princess, the meat dish consists of a HAMBURGER!!! Yup, hamburger. Talk about being classy!!?!. You are in a relatively elegant dining room, served impeccably on white linen, china and crystal tableware and if you are a meat eater and don’t like the specialty option that evening, you can order a….hamburger or if you don’t feel like McDonalding it that evening, you can order, let’s see…a HAMBURGER. No other choices. Princess used to have a reputation of having some of the best food of the major market cruise lines. Why they have made a decision to cheapen down their brand I do not understand. They could at least serve a chopped sirloin steak with choice of potato but nope….hamburger and fries. No other cruise line of the six I have cruised, Carnival, RCCL. HAL, NCL & Celebrity does this. I guess other lines care more about their image than Princess does. OK, done with my rant over my pet peeve with Princess. Entertainment/Activities A- Princess has seldom disappointed in the caliber of performers and production shows and they did not on this ship either. They did have to cancel half of one of the production shows because of “technical difficulties”. Toward the end of the cruise, there was a culinary show on which they had lowered a kitchen backdrop toward the front of the stage. Once lowered they were unable to raise it again and when we disembarked it was still down. This would prevent ANY production type shows from occurring during the next cruise unless they found a way to raise it. The comedian, singers, dancers were all very good. The production show that we only saw half of, I could not follow the story line and what I did follow seemed stupid. The costumes and lighting tended to be dark and I thought it was a bad show. I would have walked out before it was over anyway. The fact that the dancers and singers were quite talented could not save it. Singer Barbi McCullough (sp) who performed on the last day was exceptional. What a voice! She knocked it out of the park. My wife and I are readers and we usually spend a lot of time reading on our cruises. The library should have been called the game room. There were lots of games but maybe 7 books total in the whole library!!!. My wife loves perusing ship’s libraries. Needless to say, she was quite disappointed with this one. We did not do many activities this trip, but looking in the Princess Patter, the daily guide to what was happening, there seemed to be a fair amount of activities to partake of, should one want to. Stateroom A- Our stateroom was classified as an obstructed balcony class stateroom but there was very little obstruction. We lucked out and got a stateroom that had no lifeboat outside our balcony. The room was adequate in size except for the bathroom which was really tiny. Typically bathrooms are small on cruise ships but this was smaller than most. Other than that, there was more than enough storage space for two people. The only problem was there was limited space under the bed to store our suitcases. There was a large plastic something under the bed that stored linens or covers or something for, I assume, housekeeping. Large screen TV on the wall facing the bed with limited channels but a fair selection of on demand free movies and shows. Service A+ Everyone from our room steward, Igor, who was exceptional, to our dining staff and every crew member we encountered with the exception of one crew member in the Horizon buffet and one in the casino, rendered excellent service, provided a cheery greeting with a smile and made you feel warmly welcomed and cared about. You can see from my previous comments how picky I am and I have no complaints about the service I received from crew members. It was top notch. General Ambiance A The ship is beautiful. Public areas are gorgeous. You are surrounded by elegant décor. This is a Medallion class ship and frankly, the Medallion app has some bugs that need to be worked out. It works quite well for opening doors but as far as finding your shipmates, ordering food and drink, etc., sometimes it works OK, sometimes not. My wife could locate me via a diagram of where I was on the ship – my exact location. When I tried to locate her, all it would give me was the floor she was on without a diagram. I could not find how to order food to where I was on the app, only drinks. My wife tried to send me messages via chat. Either it never let me know there was a message or I could not hear the notification due to ambient noise. In any case, the message was not instant and frequently would not show up until 15 minutes to an hour after she sent it. Others have commented on this and I will too. The main elevators – the ones that are used by most people most of the time – are inadequate for the number of passengers. They are packed full a great deal of the time so unless you are on floor 4 or 5 or 16, there will be many times when you wait for a long time only to find that when your elevator comes it is packed full and there is no room for you. This is very frustrating. You need to use the forward or aft elevators most of the time but the aft elevators cannot get you to some places. The main elevators are the most convenient and the ones that will get you to wherever you need to go but are a problem. Did we enjoy the ship? Yes, yes and yes. Will we go on her again in the future? Probably - more likely than not. Since we live near the west coast, we favor ships that cruise out of the west coast. They are the easiest and most cost effective for us to get to. This was our 27th cruise since we started cruising together in 2012. Hopefully, there will be many more cruises in our future. Read Less
Sail Date January 2020
This was the Mexican Riviera--Cabo, Mazatlan, Puerto Vallarta...January 4 out of Los Angeles (San Pedro). Overall, a very nice cruise... First, even though we live only an hour to an hour and a half from port (depending on traffic), ... Read More
This was the Mexican Riviera--Cabo, Mazatlan, Puerto Vallarta...January 4 out of Los Angeles (San Pedro). Overall, a very nice cruise... First, even though we live only an hour to an hour and a half from port (depending on traffic), we decided to drive down a day early and stay in San Pedro overnight...Parking at the pier has gone up to $19/day (if my info is correct) and we were able to book the Doubletree using Hilton Points...and they were nioce enough to throw in free parking for the duration of the cruise and shuttles back and forth... The first two photos below are the view from our room (the first one stepping back from the window, the second through one of the panes of glass. The view is great! We were, literally just a few steps from the water...The entire yacht harbor and all of the boats visible, just filling the window. Our room was ample, clean and comfortable...The mattress was VERY comfortable... Since we drove and had our car, we only used the Doubletree shuttle for the ride to the cruise terminal and back. Since we had our car, we drove over to the San Pedro Brewing Co. for lunch...and then back over to the Green Onion for dinner (ordered a three item combo for dinner which turned out to be WAY too much--some very large portions there)...I recommend both of these restaurants. The Doubletree will shuttle you there and back...if you stay at the Crowne Plaza, both are within one short block of that hotels. We signed up for our selected shuttle ride to the pier when we first checked in. Parking at the Doubletree was EASY...nice large lot, close to the entrance and shuttle pick-up/drop-off. Driver even brought us cookies in the van on the return trip. For the ride back after the cruise, we found the Doubletree sign on the curb across from the terminal exit and, to make sure, called the hotel and told them we were there...I think a shuttle left just before we got there, so it was about 20 minutes until the next shuttle came...but it seemed quick. We signed up for the 10:00 am shuttle and we were at the terminal quickly...The baggage handler came and took our luggage right from the van. We walked across the road and embarkation was easy with the medallions and our early arrival--they began boarding at 11:00...and, being Platinum, we were on quick. Went to our cabin and, even though it was not ready, the steward allowed us to drop off our carry-ons..and we then headed to lunch in one of the main dining rooms We had a great cabin...E108--an allegedly "obstructed" premium balcony...There is no real obstruction. What they consider an obstruction is that below the railing, it is solid rather than plexiglass. Didn't bother us in the least... And the cabin, unlike standard cabins on Princess, has a sitting area with a small sofa and a coffee table...and the balcony is way bigger than standard and has footstools along with the deck chairs and a much larger table... The entertainment was fair...a little repetitive...Two nights it was comedian AJ Jamal...he's pretty funny and puts on a good show, but we've had him before on other cruises. Two nights it was the comedy/magician team of Brent and Sarah...they really weren't all that funny, the comedy seemed over-rehearsed and the magic tricks were incredibly basic--the rope trick, the unlinkable rings, etc.--stuff we all knew as kids...and some badly done "telepathy" that most people could figure out exactly how they did it...gee, she was able to determine the first word on page 70 in three pre-selected books--and he was the one who really stopped it on page 70...The other three shows were production shows--singers' voices were excellent...not a lot of dancing...and one of the three ("Secret Silk") was so confusing and disjointed that everyone left the theater shrugging... If there's a problem, it's that, like seemingly every Princess ship, the showroom is FAR TOO SMALL for the number of passengers onboard. If you want a really good seat--like behind the railing with the step down in front of you, you need to show up an hour early...and for most shows, for ANY seat, you needed to be there a full half an hour early--seriously...What you get for putting a 900 seat theater on a 4,000 passenger ship. Marcus Prince was the Cruise Director and he was very good... Weather was great the whole cruise, but chilly/windy heading back to LA so hard to enjoy that balcony... Food was pretty good...and, unlike some Princess cruises we've had, only had trouble getting a table in Anytime once (hour wait, so we went to Alfredo's and ate pizza for dinner). Elite drinks were in Club 6...service was good, appetizers uninspiring. And those "Drink Specials" were $6.50 apiece--way to show appreciation for your most loyal customers, Princess...Makes me really miss Celebrity and its FREE drinks (and creative appetizers in the Elite drinking lounge... The ports: We've done this same itinerary about 10-11 times, so nothing was really new to us... Cabo: We decided to skip all of the shorexes and just wander on our own. The ship arrived ahead of schedule at 10:00, so, after taking a long time at breakfast, we just headed down to the location they were supposed to hand out tender tickets--but they said there was no line or wait for a tender...so we headed right down to Deck 4 and right onto a tender. Walked around town a bit, then stopped for lunch at "Eco Bar"--a nice spot along the waterfront--and got 2 seats at the counter facing the walking promenade...We shared a 3 Fish Taco combo plate ($9.95 US) and a bucket of beers (6 beers of any of Corona, Dos Equis, Pacifico, Modelo, and a couple of "lights"--for $10 US), ate, drank and watched the crowd pass by...then returned to the ship... Mazatlan: Last visit, we had done the Estuary Bird shorex and my wife loved it--so we did it again...Great guide--Hugo (same one we had last time) and a great lunch at Stone Island afterwards... Puerto Vallarta: We've done about every combo that includes tequila tasting here, so this time we chose "City Walk, Tequila Factory and Lunch"...City Walk was nice but included a little too much of the obligatory "bring you to a jewelry store" shopping stop...Tequila tasting good as always (but those prices for buying the product to take home just keep climbing--we bought a couple of sampler packs for gifts, but I decided that I do better back home just buying Costco Anejo (which is REALLY good, BTW) for $19.99 and not have to schlepp it home. The Anejo they were selling isn't quite as good and cost twice the price...The lunch was EXTREMELY disappointing--none of the promised tacos, bad chicken and questionable "beef"...and they ever came with the promised "one drink included"--only came to sell us margaritas for $6 each... But, as I said, overall, a pretty nice cruise...worst thing about it is that it's only 7 nights--I could use a longer vacation!! Read Less
Sail Date January 2020
Late in the evening on Day 3, I got very sick that had me laid out for about 2 1/2 days likely from the bad food. It was the worst experience of my life. I was throwing up all night and had bloody diarrhea. I tried to call the medical ... Read More
Late in the evening on Day 3, I got very sick that had me laid out for about 2 1/2 days likely from the bad food. It was the worst experience of my life. I was throwing up all night and had bloody diarrhea. I tried to call the medical clinic the next morning, but they were closed for some sort of medical drills util 4:30 p.m. that afternoon so I was told. The ship didn't even have pepto bismal for sale, which was ridiculous. My boyfriend even asked the customer service counter for Tums, and told them what had happened to me. They didn't care, they then sold him Tums for $4. So rude, especially when their ship poisoned me! Thankfully, my boyfriend was able to later find some medicine for my stomach in Mazatlan thank god. A few days after we got home, we found out that another family on the same ship also became ill. I should have known, as the food was terrible everywhere we ate. I ate pork roast the night I got sick and thought it didn't taste right. My boyfriend had chicken. Also, the scrambled eggs in the buffet were swimming in egg juice. Salmonella? The food at the Crown Grill wasn't good at all either. How does anyone screw up a baked potato? But, they did! Outback Steakhouse is better. Not at all worth the price. Oh, and the milk they use for cereal I noticed didn't expire until December 2020! What kind of milk can last for nearly a year?! There has got to be some serious chemicals in that milk. Additionally, the service everywhere was terrible. Nobody who worked there could speak English, let alone provide any information about anything, and they were pretty much rude. The ship was constantly moving up and down and you could hear it mostly in the dining rooms with the fixtures clinking around. We even went to a presentation about the ship, and the presenter (a member of the crew) boasted on how they don't even use the stabilizers, but have them! Our clothes were literally swinging in our closet! Everyone kept commenting on how much the ship moved, how bad the service was, how bad the food was, etc. (We had to keep taking dramamine.) Oh, and if you think the dining room breakfast (breakfast ends at 9am in the dining room, which is ridiculous) will be better from the buffet, it is not. Same exact gross food. I also had an overpriced massage at the Spa. Even though I had an appointment, I had to wait over 20 minutes. Then, I was forced to change in front of others into a robe as there were no private dressing areas. I was not happy about this. I literally had people right up next to me changing. So uncomfortable. When I asked for an alternate changing area, I was told I could go in the cold wet shower and change there. Nice. Then after the massage, the lady wouldn't stop hassling to me to buy a bunch of over priced products I couldn't even understand what they were and I didn't want. I could barely get away from her. So this was not a fun experience needless to say. When I got home, I also learned of an old friend from high school who was on the December 28th cruise on Royal Princess, who said that he has been on tons of cruises and this was by far the worst cruise that he had ever been on. He said the food and service was terrible as well. Even the drinks were bad. None of the bartenders are equipped to make a drink aside from what is listed on their menus, and even then they are terrible. I wanted a raspberry lemon drop (not a difficult drink to make), but we asked countless bartenders, and nobody knew what we were even talking about. Hell, the bartenders could barely understand English as it was. After being home for a few days, I received a survey and filled out everything that happened to us. When I learned of others getting sick, I called Princess Cruises to again report what had happened. I was told there was no live person to reach regarding my complaint, and to send an email to Customer Relations. When I sent the email, the automated response requested that I call Princess Cruises with a complaint. Clearly, they don't care and just give you the run-a-round. The entertainment was basically the same thing repeated every other night. Nothing exciting. Some of the game type shows dragged on forever and took way too long. Also, you have to take the little boats out to get to Cabo. Loading and unloading took forever, and there is absolutely no ventilation if you are stuck inside that thing, instead of on top. You are forced to just sit there and sweat. It was miserable. Lastly, we were second in line to get off the ship at 7:10 a.m. (I wanted off that ship and we were downstairs at 6:00 a.m.) We watched crew members and a sick lady get off about 6:45 a.m., but were told that we weren't cleared by customs. Not sure how that could be, when they were clearly letting others off. We didn't get off until 7:30, 20 minutes late. Miserable end to a miserable trip. STAY AWAY. UNLESS YOU WANT TO SPEND $2,400 JUST TO GET SICK IN RETURN. Read Less
Sail Date January 2020
This was our 25th cruise; 7th on Princess. We liked it so much that we are going switch ‘favorite’ over to Princess from our previous two favorites…so many ‘best-evers.’ Positives: BOARDING: Smoothest and fastest compared ... Read More
This was our 25th cruise; 7th on Princess. We liked it so much that we are going switch ‘favorite’ over to Princess from our previous two favorites…so many ‘best-evers.’ Positives: BOARDING: Smoothest and fastest compared to the previous cruises, largely because of extra security clearing stations. BUFFET (HORIZON): Best of all cruises; food quite fresh; easy to eat healthy; the most wide variety of all cruises…great spreads from many countries. The last day they had food you’d only expect to have in the main dining room…huge shrimp (4-5 inches long), oysters on the half shell, etc. Good idea at the Omelet station…they had you put on a separate plate the foods/amounts you wanted in your omelet, and then hand that plate to the cook; that way you received exactly the foods and amounts of each that you wanted. ENCLAVE SPA: Best of any cruise; the therapy pool really helped on long days in port and after dancing; a water bed to do stretches on; perfect temperature steam and sauna rooms, and thermal beds. MUSIC: The types and venues were the best ever, especially Sunset Quartet. Their female singer was terrific, and they would play any genre we asked for. (Wish they had played more often in the Piazza instead of Vista, and especially instead of the non-existent dance floor Wheelhouse [where did the bigger dance floor go in the Wheelhouse??? :(( ] SHOWS: Absolutely the very best ever; what a total surprise. Yes, we enjoyed other ships’ ’50 Reviews’ and 30/40 Reviews, but these blew us out to the water. Broadway quality. (We’d write more, but want to keep the surprise for readers.) MARIETAS ISLANDS SNORKEL/KAYAK/SAIL EXCURSION: DON’T MISS IT! out of Puerto Vallarta. The crew was VERY safety conscious, good/sterile equipment, and the crew was a quite funny set of entertainers coming back. What was advertised as a ‘sports’ excursion ended up including on the way back a tour and history references, whale watching (saw 40+), a quite funny Rolling Stones ‘act’, and (helped along I’m sure by the open bar) basically turned in to a (moderate) ’party boat’ with lots of latin/be bop dancing for the return trip. What a very fun trip (and the fish were much more plentiful than the Cabo snorkel excursion). ECO-FRIENDLY: They are using much more bio-degradable instead of plastic, such as wooden spoons. PASSENGER SERVICE: Incredible; Very responsive. For example, from the tailor they brought us a replacement button for that missing from my tux. We had three minor to moderate glitches during the cruise and they went overboard to ‘make it right.' IN-ROOM APPETIZERS: We asked for gluten free, and they provided delicious shrimp, salmon, etc bites on gluten-free toasted bread. FRIENDLINESS: A very happy staff and funny Captain. PHOTOGRAPHY: A multitude of best-ever backdrops and great photographer…impossible to decide on which were the best photographs (so we bought the package). Photography was part of our entertainment! DISEMBARKATION: Very smooth and the waiting areas were superb. Negatives (very few): 1. In a couple of photos they cut our feet off (but that was out of dozens of photos). 2. They only had chemical artificial sweeteners. They need to include Whole Earth or Pyure. 3. They had no gluten-free beer. 4. Internet speed of 3 megs kind of slow. On the last day it was down to 1.5 Read Less
Sail Date January 2020
The beds and pillows are incredibly comfortable. We enjoyed deluxe balcony on deck 14 at the front of ship. The spa was wonderful. The Enclave experience was not worth the money. It was often buy and not kept clean. We enjoyed many ... Read More
The beds and pillows are incredibly comfortable. We enjoyed deluxe balcony on deck 14 at the front of ship. The spa was wonderful. The Enclave experience was not worth the money. It was often buy and not kept clean. We enjoyed many hot stone spa massages and a deluxe mani/pedu. Shore excursions were awesome. We rode ATVs in Cabo, hiked and kayaked in Mazatlan, and also para-sailed off the beach. Embarkation and disembarkation went smoothly. We went to the Marietas Islands and snorkled/kayaked in Puerto Vallarta. The Crown Grill was delicious but dinner at Sabatini's was not worth it. Movies on the deck were enjoyable, especially with blankets and popcorn. We also liked the pizza by the pool. The entertainment stage productions were fair. The cruise director and dance activities were very fun. The ship did not have many protected outdoor spaces, especially on the last day when it was windy. Read Less
Sail Date January 2020
I want a getaway, after the holidays. By booking last minute, I was forced into anytime dining and hated it from the moment I walked on. The first night was the worst and they kept sending me to different dining rooms. The wait was going ... Read More
I want a getaway, after the holidays. By booking last minute, I was forced into anytime dining and hated it from the moment I walked on. The first night was the worst and they kept sending me to different dining rooms. The wait was going to be 90 minutes, so I was forced to the buffet. They did get a set table for me, for the next 6 nights. At 5 pm, but it was just in the anytime space. The waiter, Glenn, was awful-thinking we weren’t there the whole trip. It seems service has tanked since pooling tips began. Glenn often lacked the training for correctly taking orders, placing, and removing dishes. We asked for coffe during dinner, instead of dessert, and he said,”NOW?!?” It was passively aggressively brought during dessert. Some night, he asked the women first, for our orders. Other nights he just went around the circle. Food was good. Breakfast buffet was not good. Lunch buffet was an all out wonderful experience. Dinner buffet was minimal and tepid. The MDR menu needs revamping. Due to my late booking, I had an inside cabin. It was cozy, but adequate. The only issue was that I couldn’t tell the time of day, so I kept checking my phone. The sanctuary pool was lovely, but windy. Reviews had me thinking you had to pay to be in the area, but I found out, you only pay to rent a cabana. This ship is HUGE. I’d walk just over a mile to get from my cabin, to breakfast, another stop, and back. The cabin steward was hit or miss. Several days, she’d obly restock some towels, not all. The main theater was too plain and lacked the pizazz of other venues. Shore ex staff was friendly and helpful. Despite the size, embarkation and debarkation, were quick. Read Less
Sail Date January 2020
This was our second trip to the Mexican Riviera. As before, Princess offers superb service to everyone. Our excursions were great, and I must mention that we visited Salsa and Salsa in Mazatlan for the second time and it was great again! ... Read More
This was our second trip to the Mexican Riviera. As before, Princess offers superb service to everyone. Our excursions were great, and I must mention that we visited Salsa and Salsa in Mazatlan for the second time and it was great again! We don't get excited about the singing and dancing shows, but the Brent and Sarah magic show was good and A. J. Jamal was hilarious both nights. We could have seen his show every night. The piano crooner was not as good as before (A. J. Clarke is phenomenal), but Crooners bar has excellent service. The Cruise Director, Marcus, was a hoot and was readily available for questions, a quick chat, or a friendly wave. Very high energy. Embarkation and disembarkation were both highly organized and quick. Very classy ship, service, and meals. Our waiters were also phenomenal and we missed them as soon as we left. We would definitely go again, and we will always choose Princess. Read Less
Sail Date January 2020
Medallion has potential to be great parts of it are great like auto open doors of cabin when approaching , but it’s too complicated, didn’t work at all times and need to load multiple apps to make it work right, internet too slow. We ... Read More
Medallion has potential to be great parts of it are great like auto open doors of cabin when approaching , but it’s too complicated, didn’t work at all times and need to load multiple apps to make it work right, internet too slow. We love princess cruises but we like (ruby, golden, emerald design ships better) As usual food and service was exceptional and ship was very clean. Shows and entertainment were awesome. Stay away from Marina deck. We had a cabin that was extremely noisy due to being below pool deck. Stampedes and chairs being dragged put a damper on an expensive mini suite. Marcus the cruise Director was funny and great. Always recommend the Crown Grill for dinner, it never disappoints! I am really hoping princess opens up new cruises to Mexico like a 7 day Baja California cruise with stops in Ensenada, Cabo, La Paz and Loreto Read Less
Sail Date December 2019
This was our 12th ocean cruise (Seabourn, Cunard, Celebrity, HAL, RC) and first on Princess. Our expectations for such a large ship during the New Years week were not real high and I am pleased to say Princess exceeded them by day 3. ... Read More
This was our 12th ocean cruise (Seabourn, Cunard, Celebrity, HAL, RC) and first on Princess. Our expectations for such a large ship during the New Years week were not real high and I am pleased to say Princess exceeded them by day 3. The ship sparkles and everything works (except the Ocean Ready app). Embarkation was remarkably smooth given the passenger overload (3900+ with 600 kids). We quickly found our way around. The only snag was late delivery of one bag, but it made it before the first seating. Nice cabin (Caribe deck balcony, C521) on the small side as expected. Good storage, some bedding blocking under bed storage but 2 large bags did fit. Bathroom spotless and smallish. Cabin steward rarely seen, but she did an excellent job. We selected traditional dining, early (5 PM) seating. Our alcove has space for a family of 40 and a table for 2 (us). I feared we would need to request a seating change but our neighbors were thoughtful and pleasant. We enjoyed their company! Seating is always a bit chancy of course, so we lucked out. Service staff average to good. The buffet service staff was exceptional! Really, they were attentive, efficient and pleasant. The ship was crowded, but we had no trouble with clean seating. Breakfast, most lunches, one dinner (late excursion) were all good experiences. The Bavarian buffet on our late excursion day was excellent with plenty of variety and good food. They could improve their spelling (Barbarian meatloaf - LOL). Marichi trio was excellent and they played easy listening, dancable tunes beyond classic Mexican fare. Other groups were okay, except one piano player's voice - she was grating to the ears. Production shows were okay, but we don't cruise for the shows. The comedian (2 nights) had some irritating mannorisms. Despite that, I was in tears the second show! We had to move around a great deal to find suitable ballroom style dancing, but we enjoyed all seven nights in multiple venues with different groups. The DJ drove us out of one venue because he played the music way too loud - Don't they all these days? OSHA would require ear protection... We generally don't review shore excursions, but our Cabo whale watching was fantastic. For 2 hours, 12-15 blows every 15 minutes, one about 30 feed from the boat! I don't think I would find such intense watching ever again, so won't even try! The ocean Ready app was very poor. I was constantly logging back in. It may have been better if we had purchased internet, however for a 7 day trip we want to escape and don't bother. Only significant low point is the breakfast room service menu. Only entree option is the Princess version of an Egg McMuffin! Shame on them! Getting off the ship was a breeze. Would we do it again? We put down a future cruise deposit, so the answer is yes. For the right itinerary and dates, Princess is on the list for future trips. Read Less
Sail Date December 2019
This was a cruise of a life time for us. We cruised with our daughters and their families. So there were ten of us in 3 adjacent rooms. Grandkids ranged in age from 9 to 12 years. The steward removed the balcony barriers between rooms and ... Read More
This was a cruise of a life time for us. We cruised with our daughters and their families. So there were ten of us in 3 adjacent rooms. Grandkids ranged in age from 9 to 12 years. The steward removed the balcony barriers between rooms and our room had an inside door connecting us to one grandkids rooms. This was a 7 day cruise with port calls at Cabo, Mazatlán and Puerto Vallarta. We were at sea between Mazatlán and Puerto Vallarta for New Year’s Eve. We had taken a 5 day to Cabo cruise on the Royal in October as a scouting mission. Our boarding was smooth and fast. We waited until the designated boarding time. The kids were medallion ready and walked right through to the ship. We had to wait briefly for counter help. One issue is getting the medallion ready without a cell phone. Tried three times on an IPad and gave up. We had deluxe balcony rooms aft on deck 6. The kids used the pull down bed above the doors to the balcony and the small sofa pull out bed. Kind of crowded at bedtime, but comfortable. We overlooked life boats but no obstructed views from our deck. Aft elevators were very close and a laundromat was across the hall. The Horizon Court Buffet is directly above, so little walking when leaving the elevator. The Vista Lounge and an outside promenade area is directly below. We think this is a good location on a ship. There was no engine noise or vibration. The ride was very smooth the whole cruise. Our Steward was superb, taking all three families in stride. Ask for something, it happened. We ate many meals at the Buffet. Never had a problem finding an open table. The design of the food lines, with four lines separated by about 20 feet, makes maneuvering easy. The grandkids had no problem going through on their own. They had a chocolate breakfast one morning. Chocolate sundaes, waffles, pancakes, bacon, and more. There were theme nights featuring Mexican food, German food, and others. We all ate by the pool at various times. The pizza is good as are hamburgers. The grill also has bratwurst, knockwurst, hot dogs, chicken fingers and chicken tacos. You have to know this, as not well signed…so ask. Room service was good for early breakfast on port days. We all liked Alfredos for pizza, salads and calzones. A bit of a wait for pizza, maybe 25 minutes. Seems unique to this ship, as had faster meals on other ships Alfredos. The International Café was great, as usual. Our daughters and husbands ate at the Crown Grill and raved about the Surf and Turf, lobster and steak filet meal. We had the best meal ever at Sabatinis. Some Princess ships do not offer the Lobster 3 Ways at their Sabatinis. It was superb, as were all the courses. We all did Tea in the Concerto Dining room one day. Very popular, so get in line early. They had a good selection of sandwiches and pastry. So in summary, food on the Royal is abundant, varied, and tasty. Service was excellent throughout the ship. Wait staff in buffet are plentiful and friendly. We had occasion to use excursion desk and customer service desk several times. Staff were attentive to our needs and resolved all issues promptly. Rainier, the bartender at Crooners was wonderful. Ask for an olive tray if you visit there. We did some shopping on board. Effys is overpriced. The Swarovski Crystal store next door is good price wise and they offer many items. For example, and almost identical appearing earing and necklace set at Swarovski store was $88 as compared to $1750 at Effys. Just saying! Pictures on board are overpriced. We had a family picture taken at one of the set ups in the piazza area. $25 each shot. Wow. I think they would sell more, that is increase revenue, if they lowered prices. The display for viewing pictures is awkward as compared to other princess ships. Saw no deteriorating or dirty furniture, carpet or other ship amenities. The Christmas decorations were still up and made for a pleasant atmosphere. The casino was a little crowded in slot machine placement. Also there were not many machines with a low minimum bet. We left after a week ahead by $7.85 so can’t complain. I bought a deck of used cards for $1 at cashier cage, a tradition. They have a slight shave on sides, but are essentially new with a Princess design on back. I understand you can buy cards specific to your ship at the Princess on line gift store for $3.95. Some in our group did a production show and liked it. The trivia was good. Bands performed well. Entertainment in Piazza was okay. They did not do a paper airplane contest, which I had told the grandkids would be something they could do. The Captains welcome and Champaign waterfall were great. We missed the confetti drop at midnight on New Year’s Eve, but a daughter said it was super. One complaint is the lack of lectures on this cruise. No port talks, no naturalist, no enrichment talks. We really enjoy those and have had wonderful education talks over the years that we still talk about. Too bad, maybe Princess is saving money by eliminating them. In fact, we enjoyed them so much that we are going to explore other cruise lines to see if they offer these talks. Getting on and off the ship at ports was easy, no waits. Tenders were abundant at Cabo. In fact, the royal has a newly designed life boat, which is used as the tender in ports at which the ship anchors. When you step in, all seats are at your level. No climbing down narrow stairs to the dungeon. Capacity is more also. I noticed the hull is a center keel design, rather than the pontoon catamaran type. In Cabo, some of our group took a boat tour to whales and to Lands’ End. They said it was great. The temperature was about 75 and pleasant. We and the rest walked along the waterfront to the city entrance. We had drinks and snacks at a cantina along the way. Did some shopping and took pictures at giant sailfish and surfboard exhibit. Prices are not cheap in Cabo. You will pay what you would in the USA for drinks and food. The trinkets or souvenirs are priced higher than I recall. We enjoyed the walk and saw exotic fish along the harbor edge, as well as pelicans, expensive yachts and slick fishing boats. No wait at tender back to ship. Princess creates a rest area at the tender pier, with seating, cold drinks and wet towels for wipe down. In Mazatlán we all took an excursion into wetlands and an estuary. About 20 people in a small boat. Saw a lot of exotic birds, fresh water clams, red crabs and beautiful trees. We then were transported in pickup truck to a beach, where a lunch was served. A lot of activity and performers on the beach. We saw dances with flaming hoops, iguanas on heads, a guy walking on broken bottles and so on. The kids went swimming. We then were transported by bus to another boat for return to the pier we started at. Then a bus took us back to the ship. Sounds busy,but well done. Along the way in the last boat the tour guide had a bucket of fish so everyone could stand on nose of the boat and feed pelicans and ernes (Man o” Wars) The reception area at Mazatlán has a cantina and souvenir sales. From there a shuttle takes you through the industrial part of port back to gangway of the ship. Everywhere along the way guides and waiters accommodated our group of10. Very nice. In Puerto Vallarta we did the Dolphin Encounter. The kids all went in the water. My wife and I heard the day before that you can purchase Observer tickets for this excursion at half the price. That isn’t on the Princess Shore excursion info on line, but should be. Lunch was included and observers were given great viewing on a platform. The dolphins kissed, nudged, towed all the kids through the water.. At the end they did a display of jumping, flipping and walking in their tails. Really a once in a lifetime experience. One complaint is the new terminal at this port. Walking is increased through the caverns so everyone is exposed to Diamonds International and other vendors. Very poor design. Also, very crowed in terminal. We lost our tour guide and had to take a second bus to the Dolphins. Not good. Usually the guides keep track of everyone, as there are slower folks on these ships. The old set up let you into port by the cantina and flea market west of the new buildings. Having cold one in that cantina is a tradition for us. Despite pouring rain in late afternoon, we made it though. The folks working there say business is pretty bad with the new terminal. Two days at sea and home. Smooth seas and a port side room meant sunny days. Regardless of the ship, or how well service, food, or entertainment is, the sea is priceless and available to all. Sky glowing sunrises, diamond glistens on the surface in the afternoon to great sunsets at night. The real reason we sail. Disembarkation was okay, but the terminal used for this ship is old and needs remodeling. You must walk about a mile to finally get out. Luggage retrieval is tougher because they use little signs that can’t be read as you walk by. The other terminals have large designations. We got a porter to take us through customs and into a luggage drop area within the port parking lot. Made for easy pick up. Customs was easy, as we are USA citizens. Then home. The fee for parking here is $19 a day. So $133 for us. I remember when it was $8 a day. Happy Sailing! Read Less
Sail Date December 2019
Our first cruise was on a Princess cruise and we loved every minute of it. This was prior to Carnival purchasing the cruise line. For this New Year's trip we decided to try a Princess trip again since we had never had a bad ... Read More
Our first cruise was on a Princess cruise and we loved every minute of it. This was prior to Carnival purchasing the cruise line. For this New Year's trip we decided to try a Princess trip again since we had never had a bad experience. Embarkation and Disembarkation went very smoothly. The ship was in very good condition. Our cabin was very nice. A suite on the back of the boat that had the largest balcony and the bathroom was also very large (tub and separate shower). Dining was great if you ate in the two premium restaurants. The main dining room had OK food. Since we had a suite, there was a separate section for us to use. Entertainment and activities were limited. They seemed to want to have more Broadway style productions. The main lobby area was the primary spot for most of the activities so it was a bit chaotic. The busiest area was the library for there was a need to play games due to the weather. Service was great in the premium dining areas but outside of that the service was somewhat disappointing. They want you to use the app for ordering drinks so the wait staff is not very attentive. It works OK but its not available in all parts of the ship. I had to chase a waiter down to have my drink delivered. The spa service needs help. First the spa is on a lower level of the ship with no windows. Some of the staff were relatively rude if you didn't upgrade to a higher priced option. This was seen more in the hair styling area. The ports were OK (although we got rain in two of them). Cabo was the worst of the three stops unless you are wanting to bar hop down the street. Mazatlan was nice and the people were very friendly. The best port is Puerto Vallarta - wish we could have stayed there longer. Overall Royal Princess is a nice ship but I think they are trying to save money with technology. This is a good idea but my previous trips on Princess were so much nicer since you dealt directly with a person and not a drink delivery service. Read Less
Sail Date December 2019
I was planning to have a beautiful Christmas vacation . Turn out the worst in my life very sad very disappointing . Very dirty ship !!!! I was very scared for my health for one week . State rooms are filthy and stinks l. Shower is ... Read More
I was planning to have a beautiful Christmas vacation . Turn out the worst in my life very sad very disappointing . Very dirty ship !!!! I was very scared for my health for one week . State rooms are filthy and stinks l. Shower is not working , garbage under the bed from previous passengers . When I checked in they lost my luggage for seven hours , no apology not even one word I guess it’s normal for them . Public bathrooms are stinks filthy . When you walk into the buffet they make you wash the hand on the very rude way . But under the tables garbage all over dirty they handling the food with no care . Employees laughing On the passengers Very unpolite no experience How To handle public . The whole ship should be shut down for a deep cleaning . On the entire ship the bars are almost empty because they don’t know how to make drinks . Bartenders especially in the casino area arguing with customers how to make drinks . Very disappointing . I don’t recommend to no one don’t waste your precious time go somewhere else to enjoy your vacation . They take your money but they don’t give you the service what they promised . If you say something they explain everything with a very rude way . Very very sad . Read Less
Sail Date December 2019
Took this cruise to get away from the hud-bub prior to Christmas and the non stop shopping and headaches. Theatre movies on board are 1st run, good quality and throughout the day and evening on the outdoor screen. The late night movie ... Read More
Took this cruise to get away from the hud-bub prior to Christmas and the non stop shopping and headaches. Theatre movies on board are 1st run, good quality and throughout the day and evening on the outdoor screen. The late night movie has comfortable lounge chairs, blankets and popcorn. Indoor movies also available in the Vista lounge....bring a blanket, they chill the room like a refrigerator ! Fitness center has all you need for vacation exercise. Deck 16 buffet is incredible......2 buffets, and serving different food items at each end. SEE it all, then decide. Seating is open, and service is good for coffee,tea, lemonade and iced tea, water. Dining room service is individual in service, ours was not positive. Abrasive waitress, and we had 7 days of unfriendly uncomfortable service at our table of 8. It's the luck of the draw, and we would suggest you move tables or dining rooms and not put up with such waiters/waitresses. The atrium has music each night and 'lots" of dancing....have fun. Read Less
Sail Date December 2019
The ship itself is beautifully appointed...The group and common areas are quite elegant. However, much of our experience was sub-par. This is our 19th or 20th cruise with Princess...we have booked the Club Class accomodations for the ... Read More
The ship itself is beautifully appointed...The group and common areas are quite elegant. However, much of our experience was sub-par. This is our 19th or 20th cruise with Princess...we have booked the Club Class accomodations for the pasts 4 or 5 years. We found the new décor and cabin layout made the room much more crowded and confining. We most frequently travel with another couple and get connecting patio decks. this connecting door was absolutely ridiculous...it was the size of the entire connecting wall and when opened we could not get out on our deck or see out the window for that matter...Terrible. As for the food...it was really sub-par...almost never received a warm or HOT plate of food for that matter. Club Class is touted as being a PERK...special dishes prepared special for the Club Class dining room...right before your eyes...all done by the dining room Captain...That was a rare occasion...maybe only once...the Special dishes usually came from the kitchen or were sitting in a dish getting cold at one end of the dining room...The wait staff was good, but far fewer servers than in the past...so meals were delivered very slowly. Another BIG issue was the temperature of the dining room. It was so-o-o cold many of the diners, myself included, were forced to wear their heavy jackets...Why would they keep the temp so cold...ridiculous...I was miserable throughout the entire meal. All in all the ports were great, the weather was delightful and we will continue to cruise with Princess. Read Less
Sail Date December 2019
Royal Princess Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 3.9
Entertainment 3.5 3.8
Public Rooms 4.0 4.3
Fitness & Recreation 4.0 N/A
Family 4.0 3.9
Shore Excursions 4.0 N/A
Enrichment Activities 4.0 N/A
Service 4.0 4.2
Value for Money 4.0 N/A

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