Sail Date: August 2019
I have been on 7 carnival cruises and I have enjoying every single one of them. This cruise was very dirty, the boat was very old, and there was rust everywhere. The bartenders at every single bar I'm not exaggerating were so rude ... Read More
I have been on 7 carnival cruises and I have enjoying every single one of them. This cruise was very dirty, the boat was very old, and there was rust everywhere. The bartenders at every single bar I'm not exaggerating were so rude gave you an attitude every single time you order to drink I overheard one of them telling another bartender the good thing about this cruise is it's almost over. Our Room Stewart took our towels out of our Room and never brought them back we were quested new ones never got them twice I asked for them.. My boyfriend ordered a drink at the alchemy bar 1 of the bartenders accidentally hit a drink in the glass shattered and the drink spilled all over me and my boyfriend and she gave us an attitude about it he apologized even though it was her fault and she rolled her eyes I contacted get services and they only offered me a $50 on board Credit. We bought the Cheers program faster to the fun and our tickets and together we spent about 4000 $ on this cruise and we got the worst service I could have imagined we tipped over the gratuity and still got bad service we never saw anyone smile which is unlikely, like I said I have cruised with carnival pleanty of times before. I have video proof and images of the staff being so nasty and rude I will never cruise this ship again and tbh how the customer care lacked to take care of this I doubt I'll ever cruise carnival again. Read Less
Sail Date: August 2019
We found this cruise and the price was pretty cheap for a short getaway. The ship is in pretty good shape for her age. I want to add that I was all over the ship for five days and never smelled sewage once. We were in cabin U90, a Grand ... Read More
We found this cruise and the price was pretty cheap for a short getaway. The ship is in pretty good shape for her age. I want to add that I was all over the ship for five days and never smelled sewage once. We were in cabin U90, a Grand Suite with extended balcony. The dining room and buffet food was less than average. The saving grace was Guy's Burgers and The Blue Iguana. Both are great. We only saw the comedians so I can't comment on the rest of the shows. We enjoyed the comedians. Very funny! We couldn't even get near the pool. It was completely full all day and all night. Kids took over the hot tubs. The hot tubs in Serenity were always full as well. Our cabin steward was wonderful. He always made sure we had everything we needed. The service in the dining room was pretty bad. They didn't seem to want to be there at all. The service everywhere else on the ship was hit or miss. Quite a few of the crew were crabby and acted like they were bothered with having to do their jobs. The biggest complaint I had is that rules are not enforced. Parents let their kids run wild all over the ship unsupervised. Running and screaming in the halls, not using tongs and touching food in the buffet, playing with the ice cream machines. Crew members just watched them do it and said nothing. The kids on this cruise were the worst I've ever seen. I won't do this cruse again. Read Less
Sail Date: August 2019
I chose this cruise because I was going with a group of other couples as a couples/family trip. The experience was ok for the most part. This was our 1st cruise bc we mostly fly to our destination of choice. When we got on board we had a ... Read More
I chose this cruise because I was going with a group of other couples as a couples/family trip. The experience was ok for the most part. This was our 1st cruise bc we mostly fly to our destination of choice. When we got on board we had a hard time finding our room, bc again this was our 1st cruise, the guys at the entrance way asked if we needed help and we told them our room # and one guy just pointed us to the elevators. So when we got on we noticed on the outside there were letters but the inside there were numbers. So we went back and motioned for him to come show us how it worked and again he just pointed to the elevators. So luckily one of the couples we were with showed us how the numbers corresponded with the letters. Ok minor all is well. We go to our rooms to get settled and put our luggage away, when we get a knock on the door and a few seconds later some worker is walking in, talk about invasion of privacy and this happened on several occasions. So then we get finished with the safety review and head to get drinks ( cheers package was already purchased) and food. The guy at the bar seemed very annoyed that we were ordering drinks bc granted it was pretty busy, but he seemed that way throughout the trip. So again we let it go and we started having a good time. Now let's fast forward to the time where I asked for extra cheese on my Guys burger and asked for it to be melted on the grill instead of a cold piece of cheese being thrown on burger and they guy literally rolled his eyes. WOW! So now we get to the end of our 4 day voyage and we get a bill with an additional $55.96 x's 2 for additional "gratuities for your team members". Then once we get home we checked our acct and noticed we were charged for the cheers package twice a total of over $1000 for DRINKS when we have a receipt for $537 total. So bc we were told there would be several holds on our acct we waited to see if the other charges would fall off, they did not so I called Carnival Cruises Customer Service and was informed that one of the charges of over $500 would come off bc it was a hold but the additional $111.92 was there to stay bc we didn't stop by Guest Services to advise them we didn't want to pay the additional for tips. Mind you in the cheers package you are already charged 18%=$82 EACH PERSON for gratuities and now we were charged an EXTRA $111.92. This is a complete rip off and we will NEVER book with Carnival again and will advise any and everyone we know who is thinking of booking Carnival not to do so. The customer service was not all that great and Carnival had the nerve to charge for additional gratuities, what a joke. I am completely not satisfied with this experience at ALL. Read Less
Sail Date: July 2019
This was my first cruise, and I have to say that everyone I interacted with (with the occasional exception) was truly FANTASTIC! Cam (the Cruise Director) was phenomenal; the bar staff including Lulu, Hery, Luzviminda, Cherrie, Rosita were ... Read More
This was my first cruise, and I have to say that everyone I interacted with (with the occasional exception) was truly FANTASTIC! Cam (the Cruise Director) was phenomenal; the bar staff including Lulu, Hery, Luzviminda, Cherrie, Rosita were INCREDIBLE; our room steward Yudi was truly AWESOME; and the entertainment crew including DJ Alter and Bingo Bella were EXTRAORDINARY! I literally have no complaints about the majority of my cruise. The room was slightly aged, but the service made it worth it. The ship showed some signs off wear, but the crew was always cleaning and repairing it. It shows they care about the presentation, so any minor cosmetic defects were easy to overlook. The dining room service was EXCEPTIONAL, and the Guy's Burger and Blue Iguana Cantina were really good. I will say the dining room evening food lacked a little flavor, but with some salt and pepper it was much better. Our family could not be more grateful to everyone for our experience, and we will be returning on another cruise in the future on CARNIVAL. Read Less
2 Helpful Votes
Sail Date: July 2019
So to start this review it must be known that this was my 13th cruise and 3rd on Carnival. I selected Ecstasy because it fit my travel time and location. Embarkation and debarkation was a breeze. That was very good. The ship is outdated ... Read More
So to start this review it must be known that this was my 13th cruise and 3rd on Carnival. I selected Ecstasy because it fit my travel time and location. Embarkation and debarkation was a breeze. That was very good. The ship is outdated which I did not care about. It was the 1st cruise for my adult kids so they didn’t have anything to compare it to. Entertainment was ok. No huge complaint there. Service was good. Everyone nice. My only major complaint was the food. It was bad. I like food more on the bland side but this was bad. No flavor. A lot of food wasn’t warm. We only ate in the dining room once. Meat was dry and lacked flavor. Our only saving grace was the deli. Kids liked the pizza ok. I did somewhat enjoy the lunch tacos. Guys burgers were extremely greasy. I will not sail on Ecstasy ever again. People warned me. They were right. Save your money. Read Less
Sail Date: June 2019
I enjoyed myself sooo much. embarkation & disembarkation went fairly smooth, I had my birth certificate, and although you didn't need a passport, I highly recommend it, it makes the overall process easier, as well as getting on ... Read More
I enjoyed myself sooo much. embarkation & disembarkation went fairly smooth, I had my birth certificate, and although you didn't need a passport, I highly recommend it, it makes the overall process easier, as well as getting on & off the ship when you are at port. we had an oceanview cabin, it was nice, spacious for the most part & clean. the food was amazing, I didn't try every restaurant like I wanted to, i mostly stayed at Guy's Burger joint, which have the best burgers I've ever had in my life. the entertainment and activities were fun, our cruise caption Cam made my first experience that much more greater, I loved how there were activities to do every hour of the day, you were never left with nothing to do. the staff were amazing, kept cabin neat & clean, everyone was always smiling & willing to help with anything. I'm glad i picked carnival cruise line for my first cruise. already planning my second & third cruises. I'm happy to now be apart of the cruise life. Read Less
2 Helpful Votes
Sail Date: June 2019
This was a quick get away for my husband and I. Thank you jelly, Cam, the cruise director, Blessings, Superda, from Thailand, Danny, Roel, and especially Hery our cabin steward, also Lelia. You guys were great and made our cruise even ... Read More
This was a quick get away for my husband and I. Thank you jelly, Cam, the cruise director, Blessings, Superda, from Thailand, Danny, Roel, and especially Hery our cabin steward, also Lelia. You guys were great and made our cruise even better. It was a delight to feel so welcome and you went out of your way to ensure that we had fun. There were so many of you and I hope I haven’t forgotten any of you. Thanks Allison for your guidance during shopping. We got held up in DI in The Bahamas and didn’t get all the perks but that’s ok. We will definitely see you again but not on deck 7. Room E66 was not a great choice for us because of all the noise. It’s a party ship Blessings to you all. What an awesome Captain: can park a ship on a dime. Great job!! Never been on a ship where the captain actually got engaged with us and kept us abreast of everything. We am platinum members and this was by far the best cruise ever. Freeport absolutely sucks. Should be dropped from all ports of call. All I saw was containers and junk. Not attractive. Read Less
3 Helpful Votes
Sail Date: June 2019
The cruise was relaxing. We went to Princess Cays, where we got a Sanctuary Bungalow that we enjoyed very much. We weren't fans of the Nassau market off the port since we don't like having all the vendors constantly trying to ... Read More
The cruise was relaxing. We went to Princess Cays, where we got a Sanctuary Bungalow that we enjoyed very much. We weren't fans of the Nassau market off the port since we don't like having all the vendors constantly trying to convince you to go into their shop (or get your hair braided). The food in the MDR was great. We had your-time-dining and only had to wait once. We enjoyed the music shows and went to both showings both times. I wish there had been more of them instead of only two nights. The main reason for my review is to share a warning about room E82, and really all the rooms around there. I had no idea how loud it would be in that room due to the music in the Atrium. I had researched the room beforehand and hadn't seen any warning, so I decided to add my own review afterward so that others would know better. This isn't something that would be better one or two rooms further away. The noise was loud enough that I wouldn't recommend any rooms in the midsection of the Emerald deck at all. I would recommend going with a different deck, or perhaps all the way in the Aft section. Read Less
4 Helpful Votes
Sail Date: May 2019
Where to start... 1. Lines, be ready to wait in a lot of them. From dining, boarding and getting off the ship you will spend 10-15% of your awake time standing in some kind of damn line. Also be prepared to have terrible communication ... Read More
Where to start... 1. Lines, be ready to wait in a lot of them. From dining, boarding and getting off the ship you will spend 10-15% of your awake time standing in some kind of damn line. Also be prepared to have terrible communication from the cruise director as to where you should ACTUALLY go to stand in line as well as poor planning on how to execute service excellence Examples A. Initial boarding - 15-20 Agents are there to check international travel documentation, rolls through semi smooth. Exiting - Only 7 agents to check documentation, causing major delays in getting off the ship. *important if you have a flight to catch. I’ll also mention you are in a steel building in 100 degree Jacksonville heat with no AC. Dip security personal announces “welcome back to the real world, citing line length and to suck it up”. They already have your money, at this point they don’t care about your experience. 2700 people exiting the ship and only 7 lines. Example B. Dining We went here on our honeymoon and never once got to eat breakfast or lunch together. It’s unorganized lunchroom chaos. You can’t start out in 2 different lines and arrive at your table 20 minutes apart. Example C. Excursions If you are told to be on deck 3 to exit the ship; don’t plan on going to deck 3 and expecting to walk off. The line to exit starts on the deck 4 and wraps down two hallways. Don’t expect a carnival agent to actively be communicating this or managing the lines either. This also pertains to your final exit from the ship as well. It’s not that it’s an oversight; it’s just that they don’t care enough to come up with another system. Additionally, Princess Kays lunch had impossible lines for Hamburgers and hotdogs the entire time we were there. We weren’t going to take an hour out of our time there to stand in that line. We are when we got back on the boat. But seriously, 2700 people in two lines to get hamburgers and hotdogs. 2. The “cheers” package. If you think this is going to be all inclusive , its not. It’s limit of 15 alcoholic drinks a day (does not apply on the carnival owned Princess Kays island either, you are paying full price there). This is somewhat expected however here at the ‘extra’ limitations. A. If you are an early riser and would like a coke product or an energy drink in the morning; don’t expect to get it before 8am. Additionally, expect to wait in a separate line if you want a coke with your lunch. *Most important, they won’t give you a unopened (single can) of coke to add ice to and drink in the morning before the bar areas open. I had to ask for a supervisor after my wife requested one for me and got shot down. B. “I’d like a double” is taboo with Cheers. They don’t have the capability of pouring more than one shot at a time. You have to wait 5 minutes and get back in the line and wait for another shot to be added to your glass. Lines vary, but expect a double of liquor to take 15-20 minutes total. Additionally you can not pay extra for a double.m205 3. Beach chairs and pool size Chairs are less than an inch apart from each other on the ship and at the carnival resort. Expect to be right on top of one another and to see many people trip trying to navigate between them. If you don’t like crowds, then you will never swim in the pool. It’s filled to capacity most hours of the day. It’s roughly 1/4 of an Olympic pool size for 2700 guests. 4. Entertainment Pro- Actually really good music Cons- Emphasis on jewelry purchases and art auctions. A lot of emphasis on this. Comic/magician from Chicago was terrible. 5. Broken elevators, 2700 guests. Do the math. 6. Beds are similar to those you’ll find in a camper. 7. Dinners were all actually really good; with great service. Everything is loud. Like REALLY loud. Don’t expect to communicate with other guests if you are a stones throw from any entertainment venue. 8. Carnival rates the ship for 2056 passengers (guests). We were told 2700 were exiting the ship. Read Less
2 Helpful Votes
Sail Date: May 2019
We departed from Jacksonville, FL and went to Nassau and Freeport. We left Thursday afternoon and returned early Monday morning. My friend and I are both wheelchair users. In order to help preserve the health of my shoulders, I rented ... Read More
We departed from Jacksonville, FL and went to Nassau and Freeport. We left Thursday afternoon and returned early Monday morning. My friend and I are both wheelchair users. In order to help preserve the health of my shoulders, I rented a motorized scooter and left my chair in the room as I used the scooter to get around on the ship and for land excursions. The wheelchair accessible room we had was SO small. It clearly didn't start off as a w/c accessible room but rather it was updated to be up to ADA code at some point. Both of our wheelchairs and scooter didn't fit in the room so my wheelchair had to spend the entire time on the balcony. Not exactly the end of the world but it was an inconvenience and a surprise that an ADA room was not big enough to accommodate 3 mobility devices. If my wheelchair wasn't taking up room on the balcony and I was able to get out in the balcony it would have been impossible because like I mentioned, it used to be a regular room. The original layout had about a 1-2 inch lip leading out to the balcony which they "fixed" by affixing a piece of plywood to create a "ramp". It was the same deal with the bathroom. Completely unsafe and difficult to navigate. Regarding the bathroom, the toilet was VERY low which is a safety hazard for someone who is paralyzed. There is a reason why wheelchair accessible toilets are up so high. The beds were another issue. We literally SUNK into the bed. It was like being in a waterbed. It was difficult to roll over and even to sit up from laying down and neither issue was due to our disabilities. One other thing was the location of the thermostat for temperature control in the room. It thermostat was ON THE CEILING. In a WHEELCHAIR ACCESSIBLE ROOM. What were we supposed to do? Fly to the thermostat? Our room was freezing so we call guest services and they said they'd be right up. So we waited a while as we realize we're not the only disabled passengers on the ship. When a half hour passed by they were like "OMG we are so sorry. We'll be right there." Well, "we'll be right there" was another half hour. VERY poor planning on Carnivals part on placing the thermostat on the ceiling Carnival REALLY needs to up their game when it comes to making their staterooms wheelchair accessible like their website says. To say we were disappointed is an understatement. Our room was U224 just to warn you. As far as the rest of the cruise it was fine. Super friendly people and wonderful employees. Our waiting staff in the dining room were awesome and always provided a fun dinner. Read Less
3 Helpful Votes
Sail Date: May 2019
We just returned from a 6 day cruise on the Ecstasy. I booked late and you were able to arrange a table for 6 at our preferred time. I admit I had low expectations for our 19th cruise as we just wanted to insure our friend William ... Read More
We just returned from a 6 day cruise on the Ecstasy. I booked late and you were able to arrange a table for 6 at our preferred time. I admit I had low expectations for our 19th cruise as we just wanted to insure our friend William Schaecher had a great 1st cruise! Imagine our amazement that this older craft gave us a wonderful experience and based upon the crew possibly our best cruise ever! You guys even arranged perfect weather, calm seas and bubbly passengers to entertain us. Our dining experience was excellent ! The Matri’d Aaron is a phenom! Not only did he arrange our dining but he managed the most active dining teams I have ever seen. All of the staff danced and sang and Aaron led the way! Well done sir! Well done all! Every single night! Our personal Dining team (Rudy Head waiter, I Gusti and Carlo Table 343 Windsong) were prompt, efficient, personable and very kind. What a wonderful team. (Team- Station 241.. Team Head Waiter-Fernandez, Rudy Gallardo; Team Waiter-Castillo, Carlo Castillo, and Ass’t Team Waiter Adhi, I Gusti Ngurah Rismayana) They took great care of us (6) and several other tables (2-12 seaters) with flair, gusto and a FUN outlook! We had a chance encounter with a head waiter- Reluca (Also WindStar ) in the Windsong dining room for breakfast. She is on her way home for a vacation and judging by our experience it was well earned. She always smile, waived and spoke with us where ever she saw us! Our Cabin Steward I Madi (R200) was very attentive and always a presence. His Towel animals were grand (Susan Squealed every night to see the next animal). We had only requested evening turn down but most days he neatened 2 times. Wonderful The ship is well maintained and meticulously groomed. The highlight for me was the CD the lovely Kyndall Fire! She is a bouncy, happy entertaining presence! From on stage to back stage or non-stage (We had missed our zone call out and when she saw our lanyards she escorted us out of line and had a fun-staff member escort us off the ship. And the entertainment staff (Playlist cast)! The harmony, movements and talent of each dancer and singer was clearly part of a team effort. The America Rocks stage show integrated at least four of the multiple person music group that usually provided excellent entertainment just outside of the Casino! They were blended with the Playlist cast it was wonderful! Never noticed it done before and what a wonderful sound and vibe. So thanks John and Ecstasy! What a wonderful time was had by so many ! Thanks! Read Less
1 Helpful Vote
Sail Date: May 2019
Well where do start. I know how about Sunday morning at 7am where the crew was dragging some big item across the floor and banging with a large hammer. How about the disgusting smell at the elevator entrance that makes you want to commit. ... Read More
Well where do start. I know how about Sunday morning at 7am where the crew was dragging some big item across the floor and banging with a large hammer. How about the disgusting smell at the elevator entrance that makes you want to commit. I realize it's a cruise and your not suppose to set in your room but maybe having more than 5 TV channels that repeat programming over and over. Now let me get to the main complaint. The food on this ship is horrible. Why do you only have one buffet that is a hodge podge of nothing. Why is it shut down multiple times a day. Why does the most popular thing in the ship the burger place close at 6 everyday. Even the Mexican place closes. If you choose to wait till after 6 to eat you either go to the nicer dining hall or eat the crappy buffet. Sorry I have been on other ships and this was not an issue. Even the nicer dining hall sucks! Our room was decent but that's about it. Rumor has it this ship is leaving and a different one is coming to Charleston. Hope so because if not this is my families last one. Oh one last thing. My wife can occupy herself and have fun about anywhere but she is bored out of her mind because there is nothing to do on this boat. Be warned, drive on down the coast and get on a other boat. Read Less
2 Helpful Votes
Sail Date: April 2019
This was our second cruise (cruised on the Magic last year), and we were prepared after reading reviews and watching videos- for the fact that this is an older, smaller ship. Plain and simple- your cruise is what you make it. Yeah, there ... Read More
This was our second cruise (cruised on the Magic last year), and we were prepared after reading reviews and watching videos- for the fact that this is an older, smaller ship. Plain and simple- your cruise is what you make it. Yeah, there were some weird smells in the mornings. Yeah, it was a little rocky the first night (it's a boat). We actually enjoyed a smaller ship. We could walk the whole thing, there was way more outdoor and indoor seating than the Magic. The buffet food was okay. If you don't like anything on the buffet, go eat at Guy's or get a pizza; it is always good. Breakfast and desserts were great, we ate in the dining room twice. There wasn't quite as many activities during the day, we got some books and read a lot. We were on the Ecstacy for 8 days and had a great time. Kyndell Fire was our CD, she and the Fun Squad did an amazing job and brought the best energy. Because of the reviews, we were a little nervous about the Charleston port and had only sailed from Orlando. We were very pleasantly surprised. It was easy to find, the staff/security/drivers and porters were super efficient and friendly! Embarkation was super fast with no confusion. We went from our car to the boat in like 20-30 minutes. This included the shuttle, check in and all. We boarded an hour and a half before our scheduled time with no issues. Debarkation was also smooth. We were on Deck 4 and were able to leave before our scheduled deck time, staff had designated elevators and it was easy and fast. The cabin was bigger than we expected. Im not sure how we ended up with 2 pull down beds, but we didnt need them. Room was clean and steward was super nice. We visited St. Maarten, San Juan, and St. Thomas. We didn't have any excursions booked when when we boarded. We went to a presentation with Kyndell and they went over the excursions offered- we ended up booking two and I'm so glad we did! We did the Kon-Tiki party boat in St Thomas (HIGHLY RECOMMEND) and the top 10 Best of St Maarten. The ports were beautiful! While we are looking forward to cruising on the Sunshine out of Charleston next time, we have good memories on the Ecstacy. Read Less
Sail Date: April 2019
The ship was built in 1991. This wouldn't be relevant except for the fact that the whole ship stinks. In every area during any time of the day or night there would be a sewer smell. In our cabin, off and on there would be the smell of ... Read More
The ship was built in 1991. This wouldn't be relevant except for the fact that the whole ship stinks. In every area during any time of the day or night there would be a sewer smell. In our cabin, off and on there would be the smell of a skunk smoking a cigarette. No kidding. Distinct skunk smell pumped in through the air conditioning vent. We were on the 11th floor and still had the sewer smell coming up through our drains in the bathroom. The food was so far below par too. I've never had such bland cold food. I think I actually lost weight on this cruise. We have never rocked and rolled so much either. The ship shudders and shakes more than the others I've been on. There were a lot of sick passengers. The staff was very good. No complaints there. The shows were good too. Will never sail on this ship again. Read Less
4 Helpful Votes
Sail Date: April 2019
So, I did an 8 day trip to St. Thomas, St. Maarten and San Juan. I was very hesitant on this because it was 1. My first cruise 2. I was going solo and 3. All the negative reviews. I did it anyway. One thing I learned, people will ... Read More
So, I did an 8 day trip to St. Thomas, St. Maarten and San Juan. I was very hesitant on this because it was 1. My first cruise 2. I was going solo and 3. All the negative reviews. I did it anyway. One thing I learned, people will gripe if you hung them with a new rope. Was there a smell? Yes, it was hardly noticable. Did the ship list and rock? Yes, the best part about the whole trip was the rocking me to sleep. I will be going on this ship again, it's small enough to be able to walk without getting worn out but big enough to hide from the world. Don't get stuck in the negative. It is a vacation, things will happen....as is life. Take the trip. Enjoy the uniqueness of the ship. Repeat. The food was outstanding save for being lightly seasoned (bring garlic salt). Tacos were spot on, Guys burger excellent. Entertainment options got sparse during the 2 day haul back to port, but who cares, hang out on the deck and enjoy the sun. All of my excursions were cancelled due to weather, or no interest. No big deal, made my own excursions. Get the drink package. Fruity drinks are $10 plus, coffee $3 plus. I would suggest to get an interior room, I didn't spend much time in mine. Embarkation was speedy enough, debarkation was like hearding cats. Ship was clean, always. They were constantly cleaning, painting, shampooing and vacuuming carpets. I have only one complaint.....wanted to stay a few more days. Read Less
Sail Date: April 2019
This was our first cruise and Ecstacy sure did set the bar high. From the moment my 11 and 8 year old boys seen the ship till the last day unloading the excitement never stopped. Kyndall Fire was our CD and she was amazing. She interacted ... Read More
This was our first cruise and Ecstacy sure did set the bar high. From the moment my 11 and 8 year old boys seen the ship till the last day unloading the excitement never stopped. Kyndall Fire was our CD and she was amazing. She interacted with all the kids, danced with them and of course for one last time, unloading, had to say, BYEeeeeeee ok bye, to my boys. They loved her. Boarding was a breeze. Not knowing what to do at customs, they were amazing in assisting us. The food was absolutely incredible. Highly suggest the burger joint. Our room steward, I Made, no his name is not pronounced the way it is spelled but anyways, he was amazing. Asked our name one time and never fumbled the whole time. Always had our room cleaned and amazing towel animals made which also excited my kids. The water slides were a big hit for the boys along with putput and a huge chess game. The entertainment was off the chain. Amazing staff and performers. So would have paid more for this trip without a hesitation. If you were board, or your room was dirty and smelly its because you stayed in your room. Thank you Carnival Ecstasy for making our week an unforgettable one. BYEeeeeeeeee! Ok bye. Read Less
4 Helpful Votes
Sail Date: April 2019
Chose this cruise due to its close proximity to our home. I wish beyond wishes I would have read reviews before booking. As soon as we walked on boat my husband and I looked at each other in horror. The smell is so overwhelming. Complete ... Read More
Chose this cruise due to its close proximity to our home. I wish beyond wishes I would have read reviews before booking. As soon as we walked on boat my husband and I looked at each other in horror. The smell is so overwhelming. Complete and utter sewage smell ALL the time. The boat felt so unclear as it is outdated, old, rusty etc. I could barely sleep...it felt like I was sleeping in an RV camper and I HATE camping. We were so bored...had 5 kids with us and hardly any activities, overcrowded pool etc. Our 3rd stop was supposed to be half moon cat which is the one place I could not wait to go and the captain determined the waves were too high so we could not get off boat. While I appreciate them keeping us safe the thought of staying on that boat for one more sea day made me cry. I woke up with a migraine every night from the boat rocking my head up and down so hard every night. I will say the staff was absolutely incredible and made our trip somewhat enjoyable. They deserve a medal for living with that sewage smell and The constant rocking of that ship. NEVER AGAIN!! Read Less
3 Helpful Votes
Sail Date: April 2019
I went on c.c. to check out this ship and a lot of bad things I had seen written about this ship and I was trying to change my cruise but it was too late, I just got off this ship Monday april 15th and we had A BLAST, my wife and I, this ... Read More
I went on c.c. to check out this ship and a lot of bad things I had seen written about this ship and I was trying to change my cruise but it was too late, I just got off this ship Monday april 15th and we had A BLAST, my wife and I, this is a smaller ship, but the biggest I have been on and it was real NICE,the crew was always sweeping mopping cleaning up trash and even cleaning the ceiling , food was good and everytime we ported they were cleaning the side of the boat ,we went to princess cay Island and they will take u to the island in a shuttle boat where there is a nice beach(no excursion necessary) and then went to Freeport which u do need an excursion if u want to go anywhere, but there is on the island little shop[ can shop at , at the port, cabins were great, entertainment was good and we wouid. go again, CRUISE DIRECTOR WAS '' AWESOME'' KYNDALL FIRE was her name, it was really hard getting off the ship Read Less
2 Helpful Votes
Sail Date: April 2019
The boat swayed, rocked and rolled even in calm waters. Smelled like sewage the whole trip. Even when we were docked the boat vibrated like driving down a dirt road. Seemed the bars were always understaffed, wait time could be long. ... Read More
The boat swayed, rocked and rolled even in calm waters. Smelled like sewage the whole trip. Even when we were docked the boat vibrated like driving down a dirt road. Seemed the bars were always understaffed, wait time could be long. Not sure why they would wait for your pizza order before they would make a pizza, line was long and they made pizza when you ordered It instead of a pizza buffet. Daycare was great, my 3 year old loved it! this was a great kid cruise other than the smell and swaying. I would take Carnival again but not this boat. I also didn't like the drink package, it was time consuming having to provide a drink card so they could swipe it and you had to sign a ticket afterwards, I prefer the all inclusive "free at Sea" cruises, NO Hassle! The Charleston port was kinda dingy as well compared to other ports but we could drive there saving on the costs of flights. But the drink package as about the same as our flight cost would have been so that's a wash. Read Less
3 Helpful Votes
Sail Date: April 2019
Chose this cruise because it was 5 days and at a port not too far from where we lived. Easy drive. Embarkation went smoothly. Cabins weren't ready until 1:30pm so we went to Lido Deck buffet. When we got to the cabin, our room ... Read More
Chose this cruise because it was 5 days and at a port not too far from where we lived. Easy drive. Embarkation went smoothly. Cabins weren't ready until 1:30pm so we went to Lido Deck buffet. When we got to the cabin, our room attendant came in and asked us when we wanted our room made up. Morning, afternoon or night. We chose morning. That means they don't appear again till the next morning. Surprise. No more evening turn down. The ship, the Ecstasy, is old. And it shows. Outdated décor, so much paint, you can count the layers. The ship smelled bad, especially afternoons and evenings. Other people commented on that too. We were on the 4th floor. It smelled like a nursing home. We ate the first two nights in the dining room. We had dine when you want. We were seated promptly. The first night we ordered salmon. Overcooked as was the baked potato. The food was not hot. The second night we had prime rib. It was okay, but again it was cold. The other nights we ate in the buffet. The food was at least hot up there. The best thing about the food was the desserts. They were great. Guy Fiery's hamburger joint was also good. We have been on many cruises and always looked forward to lobster night. Well, no more, That will cost you $20. I also got a glass of wine the first night. $11. I can buy 2 bottles of wine for that. The entertainment was good. Their private island is beautiful. We didn't take any excursions from the ship. Too expensive. You can arrange sightseeing off ship for a lot less. Overall, we were very disappointed with the condition of the ship and activities. Thank God they had a place where adults could go. IT's at the back of the ship. Disembarkation went smoothly. Read Less
Sail Date: April 2019
Everything excellent . Driving to port saves on cost. The ship was clean, staff friendly. I cruise a lot and carnival suits me fine. The food was great. Cabin was great (interior to save money. I usually cruise 2 times a year. I just like ... Read More
Everything excellent . Driving to port saves on cost. The ship was clean, staff friendly. I cruise a lot and carnival suits me fine. The food was great. Cabin was great (interior to save money. I usually cruise 2 times a year. I just like the casual atmosphere of carnival. I do this cruise at least one time each year When I want to splurge I go on RCCL. Not stuffy but more elegant in some ways than carnival is. I really don’t see that much difference in the cruise lines. Go to enjoy and you will. Try to find a cruise line you like and stick with that line.. the more you cruise on the same line the more. “Perks” you get. Don,t be timid haggling about the price and extras. Sometime it works and you get more at a lower fare. ENJOY. Your cruise, eat dance and be merry. You, Ha e earned every second of it. Read Less
5 Helpful Votes
Sail Date: March 2019
This ship is small, outdated, and poorly kept. Stateroom feels like staying in an old camper. We experienced a disgusting septic backup in our bathroom and guest services refused to offer anything other than a credit for a $50 bar tab. ... Read More
This ship is small, outdated, and poorly kept. Stateroom feels like staying in an old camper. We experienced a disgusting septic backup in our bathroom and guest services refused to offer anything other than a credit for a $50 bar tab. Beds and bedding are cheap and uncomfortable. Ship was cold with no heat available in room. No specialty restaurants are available. The food offerings are repetitive and boring. Free drink selection was limited to water, coffee and rancid tasting "tea." No indoor pool or solarium available in case of inclement weather. The outdoor pool, hot tubs and sundeck are ugly and overcrowded. The onboard shops were very limited and tacky. Very limited tv options in room. Other than the Atlantis excursion in Nassau, there is nothing to see or do in either Nassau or Freeport. I will not ever sail with carnival again. We were very disappointed in the condition of the ship and the ports of call. Read Less
Sail Date: March 2019
This was our eighth cruise and it was terrible. There was something being drug overhead and banging noises on things outside of the ship all hours of the night. My husband woke up around four in the morning and was met with the floor ... Read More
This was our eighth cruise and it was terrible. There was something being drug overhead and banging noises on things outside of the ship all hours of the night. My husband woke up around four in the morning and was met with the floor outside the bathroom being flooded. Called customer service and they sent someone down to check. Had to put up with fans in the room and the hallway drying the floor. Also they came in and caulked the floor in the shower and we had to put up with the smell for the rest of the cruise. This was the same thing that my other family members in the adjoining rooms experienced. Obviously from the review I just read it was not just our two rooms that we affected. Dining was not what we expected. Food options were limited and when we asked for the table for four we were shoved in between other tables. I am a avid tea drinker but did not drink tea on this cruise as it was nasty. I have tried to maintain my loyalty to Carnival but after this experience I am not so sure. Bad thing is I was planning another cruise in December. Read Less
Sail Date: March 2019
We chose this cruise as we received an offer on a reduced room rate. Also as we live near Charleston, it just seemed right. This was our second cruise with Carnival, and it was enjoyable. The Ecstasy has some age on her (1991), but ... Read More
We chose this cruise as we received an offer on a reduced room rate. Also as we live near Charleston, it just seemed right. This was our second cruise with Carnival, and it was enjoyable. The Ecstasy has some age on her (1991), but she is a good ship. There are rust and mechanical issues, but... What really impressed us was the staff. They were first class. The day at Princess Cay was a nice beach-day. The lunch line-wait seemed a bit long. and the tenders were interesting. In Freeport we took the City Tour. It was a Sunday, so many stores were not open. Carnival "works" with the local vendors to open on Sunday. The tour bus we were on was not in the best condition (interior). Our driver was quite entertaining. I took the "Behind the Fun" tour - do not miss it if you like to see how Cruise ships operate. We are starting to plan our next Cruise on the Sunshine. It is just so nice to drive to the dock and gat on the ship! Read Less
3 Helpful Votes
Sail Date: March 2019
We are a family of four and this was our first cruise. We did not have high expectations as we knew coming on that this was an old shop....we chose it because of it being within driving distance from our home. The ship itself isn’t ... Read More
We are a family of four and this was our first cruise. We did not have high expectations as we knew coming on that this was an old shop....we chose it because of it being within driving distance from our home. The ship itself isn’t terrible (aside from the tiniest pool I’ve ever seen). Most of the crew really do try hard to make it a pleasant experience. The food is absolutely horrendous. Don’t waste the calories on eating the buffet. You will be really disappointed. The deli sandwiches were supposed to be served with fries but we were told everyone that the fries would be five minutes only to never receive any. You also can’t customize what is on the sandwiches - who wants a grilled cheese with mayo and mustard? Absolutely ridiculous. The best option during the day is Guys Burgers but who can eat burgers every single day? We had the late dining time and they were really slow. One night we were literally the last table left to get our food. I believe we left the dining room around 10 pm. Who wants to do anything with a full stomach at that time of night? They also do not rotate the menu very much. I’m glad my kids are teenagers because there was nothing for younger kids on the menu. The food was really bland. Certainly not worth what we paid for. Our ship was full of college spring breakers who took over all of the hot tubs, pool and were very drunk and obnoxious. We are not people who get offended very easily but seeing scantily clad women and hearing foul language all week long got old very quickly. The entertainment was really lame. They have lots of venues but they were only open at designated times. The Hasbro game show was plain cheesy. My kids were bored the whole time. My 13 year old daughter who is very outgoing went to her club one night and the worker was very rude and basucally stated “there is no one else here so there are no activities” and sent her away. The weather didn’t help matters much. It was cold and rainy the entire time in Freeport. The boat was really rough the last two days and my 16 year old daughter was sick in bed despite taking sea sickness medication and wearing her sea bands. My husband and I purchased the alcohol package but it was impossible to get waited on st most bars. Don’t waste your money. We did a dolphin swim and Atlantis day excursion in Nassau that was really disappointing. Lots of standing around and waiting so very little time to enjoy the amenities. The line to purchase pictures of the excursion took longer than the actual excursion itself and the staff at Atlantis in the photo area were the rudest people we encountered the entire trip. Three counters open and they had groups of probably 60 people every 45 minutes doing the dolphin swim. Unacceptable. My 16 year old daughter and I had a mother/daughter massage and it was a good experience other than having to go check back at the desk after waiting15 minutes last our scheduled time. Overall our family was very disappointed. We work hard for our money and felt very taken advantage of. We will never sail with Carnival again. Read Less
Carnival Ecstasy Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.5 3.7
Entertainment 4.0 3.7
Public Rooms 4.0 3.9
Fitness Recreation 3.5 3.7
Family 3.5 3.7
Shore Excursion 4.5 3.7
Enrichment 2.5 3.3
Service 4.5 4.1
Value For Money 5.0 3.9
Rates N/A 4.3

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