Sail Date: August 2018
This ship needs to be redecorated and revamped. The carpets are old and worn and there is nothing special about the cabins... they are very basic with heavy curtains with stains here and there. We were on deck 7 in a balcony which was ... Read More
This ship needs to be redecorated and revamped. The carpets are old and worn and there is nothing special about the cabins... they are very basic with heavy curtains with stains here and there. We were on deck 7 in a balcony which was okay... the best thing being that we were in-between and ocean view and another balcony, so we didn't hear sounds from one side and we could relax most of the time. However, we could not leave the door open since the sewage smell would be overwhelming. There was a strong stench of sewage everywhere we we went, day or night, for at least a half an hour. The water on this ship is undrinkable... with a weird taste that is present in the coffee, lemonade, tea.... luckily we bought a case of water so didn't experience that taste much. The Windsong restaurant is disorganized and we waited at least 45 minutes to even get even get a menu, let alone a piece of bread. So, we opted to eat at the buffet instead and remove the gratuities the restaurant staff would be getting. We complained to the useless concierge and of course no one bothered to knock on our door, or call, to address what happened. They didn't even care that we removed the gratuities. We had massages that were great, however, at the end we were pushed in every way possible to buy the products, which we didn't do. The food was below average at the Windsong, with the vegetables obviously reheated since they were extremely wilted and had a weird taste. Forget about the grilled menu.... not so... again obviously previously cooked and reheated. The best thing about the cruise was our steward. He was very friendly and the room was cleaned to perfection every day. The band (Lexi) playing by the casino was very good, but the singers/dancers in the auditorium were horrible... could not sing or dance... sloppy mess on stage. We got off the ship in Nassau and walked around ... this was fun. We did not sign up for the excursions. The gym was great... the equipment was nice and clean. We exercised every day. Read Less
Sail Date: July 2018
Not my first cruise, so I expected of few things to not be perfect. This ship should be retired! We had an extended balcony suite, so size was great, but bathroom was being held together with a poor caulk job. Curtains were torn and ... Read More
Not my first cruise, so I expected of few things to not be perfect. This ship should be retired! We had an extended balcony suite, so size was great, but bathroom was being held together with a poor caulk job. Curtains were torn and overall appearance was worn out. Rust stains on ceiling above bed were gross. Ship hasn’t been updated in a very long time. I heard a passenger say it looked retro, I didn’t have he heart to tell them it was just old. Every bar and restaurant had long lines and was understaffed. With our suite came “priority” seating was was great until we were seated in the middle of the dining room in a cleaning area. Food was good, better than expected, but only because everything else was as so poor. Kids area seemed dirty. I would let my kids go with their age groups because it seems like a poorly managed operation. The music being played in the pool was a bit too adult for my 8 and 12 year old which wasn’t a problem most of the time because the pool is so small we never stood a chance of getting in it during normal hours. At every turn there were empty cocktail glasses and food plates in the halls, again understaffed to handle everything. What crew we did see working always smiled and seemed nice, hey just couldn’t keep up demand. I’ll never travel on his ship again and will think long and hard about Carnival. The convenience of the port in Charleston doesn’t make up for the crappy cruise. Don’t waste your time and money! Read Less
2 Helpful Votes
Sail Date: July 2018
Short answer is that I would take my family again on this ship with the same crew. 1. Express check-in is a must. Takes you to the front of the line and you are on the boat quickly. 2. I did not meet one Carnival employee who didn't ... Read More
Short answer is that I would take my family again on this ship with the same crew. 1. Express check-in is a must. Takes you to the front of the line and you are on the boat quickly. 2. I did not meet one Carnival employee who didn't appear to love their job. Always helpful, always asking if you need anything. Internet posts/blogs suggesting most of the workers make very little and rely mainly on tips. These men and women work very hard. 3. Not a big fan of the food, but I can be a bit of a food snob so take that comment with a grain of salt. 4. Wayan and Chris were our cabin stewards. Simply awesome! You need anything, they make it happen. 5. Gary the Cruise Director - I can't put into words what this guy does. Someone in Hollywood missed the boat not signing him. Absolute talent! I hope he makes it big one day. Go see his shows, you won't regret it. 6. Lee, Mr. Bingo - I never went to Bingo, but I heard he was great. We saw him at every production with Gary. Lee will be Cruise Director soon no doubt and he too is an incredible talent. 7. The dancers and singers were great. High energy shows that were very entertaining. Live singing while they are running and dancing all over the stage...not sure how they do it. 8. The boat is old, but very clean. Staff is cleaning all the time. 9. Our family only had one negative experience, and that was our excursion to Atlantis. Carnival let's Atlantis staff handle all arrangements from getting you off the boat to taking you to Atlantis. They do a horrible job. Very unorganized and takes forever to get to the resort. Once you are there, Atlantis staff are not helpful in showing you around. Water rides didn't open until 10 am. Then the staff didn't show up and we waited until 10:20 am. At $200/person, we were disappointed. The food voucher was a joke. It didn't cover several of the dining areas near the pool. The water rides had an 1 1/2 hr wait. Carnival does so well with customer satisfaction, so it was surprising to us that they let this excursion be handled by people who do the exact opposite. There is so much wasted time. 10. Joavan - I believe he said he had worked for the cruise line for 31 years. He is from India, has kids/wife back home, family man. Talked with him every day. He was always working either the pool deck or show lounges taking drink request or cleaning tables. Great at his job, but just good people. He made you feel at home around him. Read Less
2 Helpful Votes
Sail Date: July 2018
I was told by family and friends that cruising is very enjoyable and relaxing experience. So I gave it a try for the first time on the Carnival Ecstasy. I am driving home now and want to share my experience to keep others from wasting ... Read More
I was told by family and friends that cruising is very enjoyable and relaxing experience. So I gave it a try for the first time on the Carnival Ecstasy. I am driving home now and want to share my experience to keep others from wasting their money. When I got off the ship today I felt like I had been released from a jail cell. This was the most stressful, nerve racking and unrelaxing vacation I have ever taken. The first day I was sprayed with mayonnaise at the hamburger restaurant after waiting in a long line to get a mediocare burger. Then had to wait in another long line to get a hot soft drink. After lunch the tinyest cabin ever was supposedly ready. The cabin was hot, humid and smelled like mold and mildew. The shower had mildew all around the edges and the bathroom just stunk! That night I tried to sleep in the hot humid cabin in a bunk style bed but hit my head every time I tried to roll over on a ledge about 6 inches from my face. The next day we waited in yet another long line for an elevator to go to the only pool to find no available chairs and the tiniest pool ever. The pool was so crowded you could not even move. I again had to wait in line to get a hot soft drink at the bar from a bartender who only wanted to serve alcohol purchasing guests who left big tips. The rest of the week was even worse than the first day. I spent most of the time waiting in line for an elevator, waiting in line for horrible buffet food, or hot soft drinks. The last straw was one night about 11pm the cabin toilet starting shooting out water all over the floor that contained green algae looking stuff. I called the room steward but could reach no one. I then called guest services but got a recording about extremely high call volume. I put the phone down but stayed on the line and ran all the way down the hall to the other end of the ship to find an employee to help me. I did finally find one and he called housekeeping. By this time the cabin carpet was all wet. Housekeeping came to clean up the mess. After an hour holding on the phone for guest services I hung up and explained to the housekeeping supervisor that I could not reach anyone by phone to help me and I am extremely upset. By this time it was midnight and they were trying to get all the water out of the cabin carpet. The supervisor tried contacting guest services on the cabin phone again and got the recorded message too. She held for awhile then decided to call room service to get a person to answer the phone. The supervisor told me guest services would call me. Which they did and I requested to move to another cabin. I could not take this filthy stinking wet humid cabin any longer. Guest services said there were no other cabins available so I hung up. The housekeeping supervisor offered to shampoo the cabin carpet the next morning meanwhile we had to sleep in that nasty room. I have never been so disappointed in the customer service I received on this ship and feel the health, safety and convenience of my family was completely disregarded. I not only wasted over $2000 on this trip but a week of hard earned vacation time. To top off this experience the last morning I went to wash my face in the cabin bathroom and the water from the sink was brown! They did credit my account $120 for the inconvenience??? I need a vacation!!! Read Less
Sail Date: July 2018
I have been cruising with Carnival since 2002. This week was the worst. They need to park this ship(Ecstasy) it needs some major updating as well as the entertainment and food. Had it not been for Guys burger joint and the nice gentleman ... Read More
I have been cruising with Carnival since 2002. This week was the worst. They need to park this ship(Ecstasy) it needs some major updating as well as the entertainment and food. Had it not been for Guys burger joint and the nice gentleman making omelets in the mornings it would have been a very long week for food. We (my family of 5) got dressed for dinner nightly only to be disappointed in the Wind Song dining room. Natalhly and Jeffrey were awesome and can only work with what their given to serve. Something in our room made my husband sick and he kept a headache and upset stomache from the very first day we arrived and spent each day in bed inside . With two credit cards on file for two rooms both cards were over charged one by $200 and the other by $188 but this seems to be our fault not Carnivals for not doing their jobs properly. We will get our overcharged refunds back in 5 business days. Not acceptable! Carnival always advertises that they are a kid friendly ships my two teenage girls had a whole lot of nothing to really do besides walk the ship, putt putt and lay by the pool. The shower curtain in my room looked dirty and stained all over the bottom as well as hanging down on top left where it was broken from the rod. My room steward Michael was great and very helpful if I needed him . I missed the Las Vegas shows that are normally on the ships we go on. I missed all of the beautiful tiles and chandeliers as well as the delicious food that’s normally served in the dining room at night. Also went in to use one of the restrooms before dinner there were 2 stalls to be used one with no toilet seat but no sign up to say out of order .My favorite vacation is Cruising because I actually get to take a break and let someone else take care of everything for a change. I think it’s time to look for a new Cruise line because on this trip it was an EPIC FAIL. I give this ship a 2 out of 5 stars. Very unhappy and disappointed Carnival Customers. Thank you Greenway1 Read Less
1 Helpful Vote
Sail Date: July 2018
We booked three cabins to celebrate my upcoming birthday. The cruise left Charleston right on time and we had remarkably good weather the entire trip with only a few brief showers. It is an older ship, but kept in very good condition and ... Read More
We booked three cabins to celebrate my upcoming birthday. The cruise left Charleston right on time and we had remarkably good weather the entire trip with only a few brief showers. It is an older ship, but kept in very good condition and very clean. We are experienced cruisers so the excursions didn't really appeal to us. Pros: Entertainment: Gary, the 26 year old cruise director was excellent. I don't easily pass out praise but he really kept the party going. You'd swear that he had an identical twin on board the ship as he'd be in the lounge one minute and then on the Lido Deck in an entirely different outfit the next. The evening shows were top notch with amazing talent. The comedy acts were really good and I'd say that we hit almost every show and the sets provided by the two comedians were never repeated. Food: We had 5 grandchildren from ages 1 to 5 so we learned to bypass the 2 hour evening dinner experience after the first few nights and took to the buffet on the Lido Deck. Food overall was average but two areas really stand out... Guy's Burger Joint was awesome and the fries were simply amazing! The Pizza Pirate made really good pizza and served generous portions. Rum drinks on the private island were lacking in alcohol compared to those served on the ship. Cons: It took a very long time to get our food in the Wind Song Dining Room. We had 5 small children at early dining and the wait staff (as friendly as they were) kept bringing us baskets of bread when what we really needed was FOOD. Deck 9 is the main public enclosed passageway that runs the length of the ship and houses the casino and several lounges so it was always a busy place to be. But, you'd always get a good whiff of cigarette smoke (which is permitted in several areas of Deck 9) anytime you were there. Read Less
Sail Date: July 2018
I wasn't super impressed with the cleanliness of my room, to be honest. There seemed to be some dust, or maybe mold - the first night, my nose was going crazy. Also, aren't cruises supposed to have a ton of entertainment? I feel like I was ... Read More
I wasn't super impressed with the cleanliness of my room, to be honest. There seemed to be some dust, or maybe mold - the first night, my nose was going crazy. Also, aren't cruises supposed to have a ton of entertainment? I feel like I was waiting for events the whole time. The food was okay. The breakfast was great, even though my girlfriend didn't really bother eating most of the stuff that was served. The dinners we found to be great. We weren't exactly "impressed", but we at least enjoyed the food and the atmosphere, so we have nothing really to complain about this. My girlfriend and I thoroughly enjoyed the music! There were live bands, and we actually got to hang out with one of the guitarists after their set. He was super cool, and he kind of made the trip worth it. We also appreciated the nearby parking with Instapark once we got back to the mainland. Overall not a bad time, but not really impressed, to be honest. Read Less
Sail Date: July 2018
The food was much better than expected. My last cruise, the food in the dining room was not good at all and very small portions. This time, the food was very good, and very fulfilling. Most of the staff that we interacted with new us by ... Read More
The food was much better than expected. My last cruise, the food in the dining room was not good at all and very small portions. This time, the food was very good, and very fulfilling. Most of the staff that we interacted with new us by name. They remembered our names right after meeting us. The dining staff was friendly and never seemed bothered if we wanted to change our order. The Lido deck entertainment was great. The bars on the deck made our drinks and got them to us in timely manner. They all tasted great. There were several restuarants to choose from. Guys burgers were awesome. The workers at Guest services were patient and always willing to help. I did have concern about the gratutity. There's a $52.00 gratutity for each person in your cabin that you are not told about. I had to hear from someone on the cruise ship. That was my "major" problem, but I got it worked out through Guess services. Another issues, but not a big one, is the number of television channels. They need more variety. I wanted to relax in my cabin at one point, but the televsion channel was limited. Read Less
Sail Date: July 2018
This was my very 1st cruise. My family had our reunion and chose Carnival Ectasy: I was so excited to go because I had never been on a cruise before let alone to the Bahamas. There was so much to do on the boat. I just want to say ... Read More
This was my very 1st cruise. My family had our reunion and chose Carnival Ectasy: I was so excited to go because I had never been on a cruise before let alone to the Bahamas. There was so much to do on the boat. I just want to say that all the staff were very courteous and so so nice. I never saw anyone standing around they we all doing something all the time. The cruise director was amazing. He kept every event he did fun and alive . He was awsome. The food was excellent from the buffet , to room service, to dinning at the wind star. I would also like to say Lyston was our waitor/server- he was great. He made sure we didn't want fore anything. Lyston was so pleasant and helpful. He kept us informed about our food coming out to us and kept us entertained a little during the process not to mention he is very handsome. My highlight was the last night of my cruise. the Madigra Party. The cruise director was awesome the music and dj was great. Sincerely Zinnia Ward (aka) Queen of the World/---Queen of the ship/dance off Read Less
2 Helpful Votes
Sail Date: July 2018
I suggested to my extended family that we take this cruise as we had all gathered for my cousins wedding in Charleston. I have been on Carnival before and loved it. However I was disappointed in the poor quality of food on this trip and ... Read More
I suggested to my extended family that we take this cruise as we had all gathered for my cousins wedding in Charleston. I have been on Carnival before and loved it. However I was disappointed in the poor quality of food on this trip and embarrassed frankly that I suggested this to our family. Guys hamburgers were great and breakfast in the windstar good. Dinners in windstar disappointing and buffet just gross. Waffles in buffet inedible ! I thought perhaps they served them prior to toasting or something. Destination was great ! I prepaid tips but more were added on each service such as spa and drinks. My sister bought one strawberry daiquiri asked for a shot of rum to be added to it and was told no, by the bartender after he asked someone if he could add it. She only bought that one drink on entire cruise and said it was like koolaid . They advertised the shots on the drink menu so not sure why he said no to her. Stewards were great and towel animals fun ! Just think the overall poor food quality cheapened the whole experience and I paid more for this cruise then the past when the food was much better. Time to try Princess line perhaps. Read Less
Carnival Ecstasy Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.5 3.7
Entertainment 4.0 3.7
Public Rooms 4.0 4.0
Fitness Recreation 3.5 3.7
Family 3.5 3.7
Shore Excursion 4.5 3.8
Enrichment 2.5 3.3
Service 4.5 4.2
Value For Money 5.0 3.9
Rates N/A 4.3

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