Although izzit international cruise, but the food was not international. Terrible food, Food was cold, and cruise was quite old, casino is very small.
And we had to queue long time for the food.
Food was really bad on the ship. Repeated food for breakfast and lunch buffets.
And no assistant to guide us about the room key, coz we are bunch of elderly, don’t know how to read instruction, no ...
Went on cruise with family on 25/01/2024 to 28/01/2024
First impression was already bad as we were suppose to board on 6pm. However last minute our cruise agent informed us that it will be delayed till 9pm+
It was crowded at the cruise terminal and finally after we boarded it was around 12am+ on the ship. The dumb thing was that they decided to conduct emergency drill practice at 1am+. Did ...
This was the first time our family have ever gone for a cruise. Before this, we had googled and saw some reviews but the nightmare started at the port itself.
Hwajing the organiser in working partnership with Costa - didnt do a good planning. With thousands of guests checking in plus an islamic group tour as well, it was chaos and there was certainly an attitude to care for the elderly and ...
Costa Serena Cruise Review: A Nightmare at Sea
Our family's first cruise aboard the Costa Serena unfolded as a series of disappointments and frustrations, overshadowing any fleeting moments of satisfaction. From start to finish, the journey was marred by significant shortcomings and lapses in service, painting a grim picture of our cruise experience.
The Depths of Disappointment:
1. Chaos ...
I booked Costa Serena Cruise from Malaysia (Port Klang - Penang - Phuket), travelled on 19-22 Jan 2024 and I felt this was the worst cruise experience ever. I paid USD1000 plus (premium balcony) for 2 pax. RC and Genting Cruise rooms facilities are far better. Costa rooms lack toiletries, with only soap and pulp body shower gel (syampoo/body gel all in) available, a small bathroom, no coffee ...
This was the first time our family have ever gone for a cruise.
Hwajing the organiser in working partnership with costa - bad management. With thousands of guests checking in, all stuck at the dining area with the reason with (rooms were not ready yet) it was chaos.
Rooms carpet bit smelly & dusty, toilet is bit clogged
Food was really not fantastic, we are vegetarian and the choice of ...
I took Costa Serena from Taiwan Keelun to Okinawa and ahi yuans island because of typhoon the cruise canceled our trip to Shiyuan but change our schedule to Okinawa and shortage all the time and stay a long que to get out of the cruise and manage is very bad and all the soft drinks no apply and food is very bad.
And always change our schedule no one speak to passengers all the people talk to ...
Recently refurbished and wonderfully European. You will be disappointed if looking for an American style cruise, this one is more 'understated elegance'. Food was delicious in all restaurants and bars. Would recommend highly the gelateria Amarillo - ice cream with an ocean view? Yes, please! This gelateria served up a delightful array of gelato flavors, and it became my daily ritual to indulge in ...
we choise the internal cabiin guaranteed gty and with our surprice costa give to us a samsara internal cabin but without the benefits of the samsara mean the access to the spa .
the ship was clean but not organizated for all people. inifinite queque for eat.
and some point of buffet are closed. the show are ok whit beautifull coreography.
no servicer and no securyty on board. children ...
My family had a great time, we really did, but we probably won't do this ship again. My kids are 8 and 6 and they loved it.
This particular trip was organized by a local tourist company based out of Nanjing. Originally it was to go to Korea, but after MERS and the river cruise boat flipping, they've had to change courses.
It's our first time with Costa, previously we have done Celebrity, ...