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Costa Serena Cruise Reviews

4.0 / 5.0
Editor Rating
118 reviews
Cruiser Rating
34.2
12 reviews
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1-10 of 12 Costa Serena Cruise Reviews


good for itinerary but terrible for service food cabin

Review for Costa Serena to Europe - Western Mediterranean

vanylla85 avatar

vanylla85

2-5 Cruises

Age 30s

we choise the internal cabiin guaranteed gty and with our surprice costa give to us a samsara internal cabin but without the benefits of the samsara mean the access to the spa . the ship was clean but not organizated for all people. inifinite queque for eat. and some point of buffet are closed. the show are ok whit beautifull coreography. no servicer and no securyty on board. children ...
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Sail Date: July 2017

Cabin Type: Samsara Inside


Hi Di Hi of cruising

Review for Costa Serena to Middle East

Keith from Rugby avatar

Keith from Rugby

2-5 Cruises

Age 70s

Let's start with a basic, fly for 8 hours and are met by nice air conditioned car to Dubia port where told would not be allowed to board for 5 hours, 3pm and waited in cramped uncomfortable lounge ...when asked why the delay told nothing to do with Costa, just wait. At 3 they started to call numbers based on cards given when booking in, but we were not given one because I complained at poor ...
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Sail Date: March 2015


Bad experience

Review for Costa Serena to Middle East

Janusz avatar

Janusz

2-5 Cruises

Age 30s

We traveled in pair (two person 30 year old). We don't use flight deal from costa (flight&hotel self-booking). Ship is clean and maintained but slide on roof does not work (excluded from use). Very very poor food, buffet closed after 5:30pm (when you back to the ship and you are hungry and few moment later...angry). Dinner restaurant (vesta) - we used this restaurant around 3 times - nothing ...
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Sail Date: February 2015


Costa is now the Ryanair of cruises

Review for Costa Serena to Middle East

frandrake avatar

frandrake

2-5 Cruises

Age 30s

It has been a rather disappointing experience. This was our second cruise, the first one being a 7 day trip in the Mediterranean with Royal Carribbean on a smaller ship (Legend of the Seas). Costa Serena did not deliver what we were expecting, in a nutshell: - Overall service was horrible. Everyone from the reception desk to the restaurant maitre were completely uninterested with their guests ...
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Sail Date: February 2015


I am glad this was not my first cruise.

Review for Costa Serena to Middle East

dandbbeale@googlemail.com avatar

dandbbeale@googlemail.com

2-5 Cruises

Age 70s

We have just been on the Costa Serena from Dubai to Oman ect. We arrived at the port at 8/30 am to be told we cannot board the ship till 8/o'clock in the evening great after an over night flight. Later they done us all a big favour and let us on board at 3oclock in the afternoon but still could not get a shower or change of cloths until 8 o/clock that night. Bad start but did not improve that ...
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Sail Date: January 2015


Good Itinerary; Disappointing Boat & Crew

Review for Costa Serena to Middle East

wavecrest1 avatar

wavecrest1

First Time Cruiser

Age 50s

We took the Christmas cruise from Dubai on the Costa Serena in a premium balcony room on deck 8. The room was quiet and well positioned although seemed smaller than the 20sq.m that Costa claim. Room was made up appropriately each day. The itinerary was good. (Dubai, AbuDhabi, Muscat and Kasabh) I'd echo other people's concerns about cutbacks. Most of these are simple things but they leave you ...
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Sail Date: December 2014

Traveled with children


Costa Serena once, versus Norweigian Cruise Line

Review for Costa Serena to Europe - Western Mediterranean

apatulski avatar

apatulski

2-5 Cruises

Age 50s

Background information, family of 4 with children from 1993, and 1998 (This year 20 and 16, first time travelled when they were 13 and 17) All Cruises in Mediterranian first one Venice, Split, Athens, Turkey, Dubrovnik - Venice and two days at see, second time Venice, 4 greek places, Venice and two days at see. Third time with Costa Savona, Rome, Naples, Sea, Palma De Mallorca, Barcelona, ...
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Sail Date: July 2014

Traveled with children


Cheap and I can now see why

Review for Costa Serena to Europe - Western Mediterranean

Galway6 avatar

Galway6

6-10 Cruises

Age 40s

First whats good - The price! This was the cheapest cruise we've been on - The nightlife - Compared to many other cruises the nightlife was great on Costa - Embarkation in Barcelona was very smooth but I expect this was because the cruise took on most of it's passengers in Marseille and Savona -The drinks package was very reasonable What's bad - The lack of choice , There's very little ...
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Sail Date: February 2014


Dont Book with Costa if you only speak Englsh and dont smoke

Review for Costa Serena to Europe - Western Mediterranean

nimbus9020 avatar

nimbus9020

10+ Cruises

Age 60s

I have just returned yesterday 18th November 2013 from a very disappointing seven night cruise on the Costa Serena. We were picked up from our hotel at 1100 and taken to Civitavecchia to board the ship. When we got there we were herded into a large shed and found out ship couldn't dock and had gone to Naples. No Costa staff told us anything, a woman got on our bus spoke only in Italian which ...
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Sail Date: November 2013


Avoid Costa cruises at all cost

Review for Costa Serena to Europe - Western Mediterranean

janetraveller avatar

janetraveller

2-5 Cruises

Age 90s

The cabins and cabin service was excellent except that my veranda had no lounge chair, two dirty patio chairs and was showered daily by coal soot from the chimney. The Food in formal restaurant was pretty mediocre, overcooked fish, undercooked pasta, blend chewy poultry, tastless tomatoes (For June in Italy) and horrible lettuce, although they tried for grandiose 6 course dinners. Wines are ...
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Sail Date: June 2012


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