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Sail Date: July 2010
I am writing this review to give you our experience of the Costa Serena. If you like to travel with well mannered British passengers and speak English all the time then I suggest you read no further and travel on a British ship from the ... Read More
I am writing this review to give you our experience of the Costa Serena. If you like to travel with well mannered British passengers and speak English all the time then I suggest you read no further and travel on a British ship from the UK. However if you want a more European style fun ship and an amazing itinerary then this might be the ship for you! We have travelled with Costa before and booked this trip at fairly short notice. If you fly to Marco Polo (Main Venice airport) then you can get an ACTV bus to Piazzale de Roma, Venice and then Costa run a regular shuttle to the ship. As we arrived around noon there were still passengers disembarking but we were able to board immediately with minimal fuss. In less than half an hour from arriving in Venice we were on deck having lunch and looking down over the city. Luggage was in the cabin by 1pm and my aunt had her swim suit on and beat the Italians to the Jacuzzi! SHIP Costa Serena is a large modern ship which is easy to negotiate and has pleasant dEcor. The theme of the ship is ancient mythology so apart from the atrium the colour schemes were pleasant to the eye. Despite the sailing being full there was still plenty of space inside the ship although the outside decks were busy on sea days. The Dining room was very good and open for breakfast, lunch and dinner. We had a lovely table for 4 and very good service there. The quality of the food was very good with nice sized portions, good variety and 7 courses every night if you can eat that much. There were 2 formal nights but there were not black tie. My Dad just wore a shirt & tie but we girls were still able to dress up. In Europe anything goes. The buffet on Lido deck was open most of the day. I preferred Room Service for breakfast but the early risers in the group were up at 7am for their full English. The lunchtime buffet caters for Italians/Europeans so there was loads of fresh sea food, pizza, amazing pasta and grilled meat/burgers & chips at the outside grill. Although there's greater variety on the American ships we all managed nice meals every day. There was afternoon tea with sandwiches from 4-5pm. We ate in the Dining room every night although buffet was open and then Pizzeria open from 9pm-1am. There were at least 2 big outdoor gala buffets at midnight and they also served snacks around midnight in the lounges. As Costa club members we also got a basket of fruit, champagne and chocolates in the cabin plus free photo and reception with the captain. Drinks are quite expensive and the packages are probably best. The ship is Italian so all announcements will be made in Italian then in around 6 languages. All literature we received was in English and we had a daily newspaper. The guests were mostly Italian, Spanish and French but there were groups from Russia, USA, Japan and Turkey so Costa did a good job in catering for everyone. It is different to being with mainly British or American tourists so you just have to get your elbows out, join in with the crowd and have a laugh. Although there were 350 English speaking guests on our sailing we rarely bumped into them! However there is a hostess, called Helen, for English speaking guests who was very friendly and really helpful. Although we didn't need to ask her much she frequently came to our dinner table to check if we were OK and went out of her way to chat to us all. The shows in the theatre were not great and after a few we stopped going. In the evenings we loved to people watch and join in some of the activities in the lounges. Lots of dancing, music and catering for holiday makers from 2-102. The entertainment staff (Animators) were very lively and we joined in on a lot of activities. Dad loved the daily quiz and even though it was multilingual he still won a few prizes. He also tried out the formula one simulator which he really enjoyed. On sea days Mum & I tried out the Arts and crafts which was fun and Mum even tried the Brazilian line dancing. In general we didn't have time to try most activities and I didn't even get to open the novel I bought at the airport! From the cabin attendant to the captain we experienced friendly efficient service from all the staff on the ship. PORTS OF CALL This was a fabulous chance to experience some historical sites in the eastern Mediterranean from the comfort of a European ship. We travelled 2500 nautical miles past amazing coastlines and across 2 continents. I am an intrepid explorer and just love the challenge of finding my own way so we used public transport or explored on foot in most ports. Costa have a good range of tours ranging from 50euros VENICE Words can not describe the view you will see from the ship as she goes through the Guidiccea canal and you look down on Venice. Be sure to reserve a spot on the left hand side of the ship and you will not be disappointed as you glide past St Mark's square. We cracked open some bubbly and congratulated ourselves for choosing this itinerary. BARI This is a small town in Puglia right at the heel of Italy. As you walk off the ship you can jump on a local tour bus. My mum & aunt took that 2 hour trip for 10 euros whilst Dad and I walked the same itinerary: Norman fort, main piazza, opera house, city walls, Basilica of St Nicholas and the beach. It's a compact little town with friendly locals so you can't get lost. KATAKALON (Olympia) There was a group decision not to visit Olympia as our time in port was limited and the beach seemed more attractive. As you walk out of the port turn left and there is a small beach with umbrellas, chairs and a beach bar. It is pebbly like many beaches in Greece but you can't beat the location. There is also a sandy beach about 20 mins walk on the other side of town. The ship provided us with beach towels so we had a great relaxing morning at the beach with a nice swim. The town in small, but some nice souvenir shops and lovely tavernas overlooking the harbour. We just wished we had longer in port IZMIR This is a large industrial harbour but the dock is only 5 mins walk from the city. Our group split here with 2 hitting the shops and 2 of us taking an organised tour to Ephesus and Virgin Mary's house. If you like Greek history and archaeology then this is the place for you. It takes about an hour's drive through beautiful countryside to reach Ephesus. Our bus was only for English speaking guests and the guide was very knowledgeable about the local history. Ephesus is HOT but well worth the visit and the journey up to Selcuk to the site of early Christianity and Mary's house was very peaceful and interesting. On returning to the ship the shopaholics had bartered with their euros and filled the cabin with shoes, handbags and sunglasses and also had a fab day. ISTANBUL The journey through the Dardenelles and sea of Marmara is wonderful and as you see the minarets in the skyline it does feel as though you are approaching a new continent. After some research I opted for public transport. There is a tram stop close to the port but you need Turkish Lira to buy tokens. It takes 5 stops to the Blue Mosque (Sultanamhet). Get off here and you can enjoy the Hagia Sophia, Blue Mosque and Hippodrome with beautiful gardens and views over the Bosphorus. 2 tram stops further is the Grand Bazzar but we just walked there. It's truly amazing to visit these sites and the day just flew by. After a day's walking and weary legs we enjoyed the view leaving Istanbul from the Jacuzzi on deck with Bocelli playing-magical. DUBROVNIK After a full day at sea we were refreshed and ready to go again. The ship anchors at sea so you have to be tendered in. I was expecting caos but we only waited about 10 mins in one of the lounges to be escorted in an orderly fashion to the tender. The views of Dubrovnik harbour and the old city from the sea were picture postcard. You can explore this city on foot very easily and mingle with the locals and other tourists. IN SUMMARY We will definitely travel with Costa again and would even do the same itinerary on their new ship. This cruise gave us a chance to see places we might not visit independently from the luxury of our big white ship. We felt Costa gave us excellent service and very good value for money. As a family of different age groups we like cruising Italian style. However if you want 5 star luxury or British etiquette then it's probably not for you. Look at the price, the itinerary and it's a great deal. Read Less
Sail Date: May 2010
This was my third cruise with Costa. I have also cruised three times with Kristina Cruises. Normally I travel alone, but this time the trip was present from me to my mother. We came to Venice one day earlier. Transportation from the ... Read More
This was my third cruise with Costa. I have also cruised three times with Kristina Cruises. Normally I travel alone, but this time the trip was present from me to my mother. We came to Venice one day earlier. Transportation from the airport Marco Polo to Venice's bus station is very easy, fast and cheap. We lived hotel near to railway station. Location is perfect. There is Vaporetto station beside railway station. I love Venice and there is always something new to discover. Costa Cruises has organized free transportation from bus station to terminal. We left our hotel about eleven o'clock and arrived half hour later in the terminal 107. Because I have used Venice terminal earlier so it was easy to locate everything. About one o'clock they start to embark, which was nice because they do it one hour earlier which was informed us earlier. Costa Serena is nice and very clean ship. I have travelled also with Costa Concordia, so everything was familiar to me. First we went to buffet, which is located 9th deck. We also left our hand luggage to depository. After two o'clock was time to go and see how our cabin looks like. It was normal cabin, which has a balcony. On the bed were our key cards and a lot of other information. Because I belong to Costa Club, there was champagne waiting for us and fruits too. After we had unpacked our clothes, we went to use credit card registering machine. It was very easy procedure. Then we went to sit our balcony and watch when ship goes trough Venice. We ate in the first sitting in Vesta restaurant, which is located middle in the ship. We bought wine and water collection kit from the ship. It contains five wines and seven mineral waters. Every evening food was very good and our waiters were excellent. The second night we ate in the Bocca Restaurant. Night was very memorable. In the mornings we ate in the buffets and once we order breakfast to our cabin. There were always free places in the buffet if you noticed that there were tables also in the 10th floor. We never watch any shows, because they begin too late for us. But almost every evening we listened very talented live music in Cupido lounge. On the second day ship visited in Bari, but we didn't go anywhere. We enjoyed sun and warm (we have had very long and cold winter here in Finland). After we left from Bari, it was time to compulsory rescue drill. On the third day ship arrived Katakolon and we did go to Olympia with tour organized by Costa. You had very little time in Olympia, but we managed to see everything important. The tour included also local dancing performance and little snack. Fourth day we arrived to Izmir. From there we travelled to Ephesus. We had very good guide. It is place to visit once more in the future. On the fifth day we came to Istanbul. We take part tour called "Super Istanbul". Our English group contains only 6 people, so it was easy to move from place to place by small bus. Our guide was very good and helpful. I liked most the old water storage. We ate in the palace, which is now a luxury hotel. After lunch we take the boat trip to old city. We visited also in the great bazaar. After ten hour tour you feel that you need more days in Istanbul. The town was very beautiful. Tour was organized by Costa. On the sixth day in the afternoon we arrived to Dubrovnik. I have visited there earlier so we stayed on the ship and enjoyed great view. On last day we waited and watched in the grand bar when arrived in the Venice. After hour and half it was our time to disembark. I have bought transportation from the port to the airport from Costa. All went very well. In the airport was little chaos, because ash clouds affected by closing different airports. Luckily our flight was not cancelled and we got also upgrade to business class. It was the perfect end to our journey. Thank you very much Lufthansa. I like Costa Cruises atmosphere very much and have also reserved two news trips with Costa. I have always got very good service from Costa's staff. Read Less
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Sail Date: January 2010
Travel To Port of Embarkation * This was easy! We dropped off our car at the valet stand in Savona, got a ticket and paid in cash. They took our luggage right there. No hauling it around like we did in Venice :D One improvement here ... Read More
Travel To Port of Embarkation * This was easy! We dropped off our car at the valet stand in Savona, got a ticket and paid in cash. They took our luggage right there. No hauling it around like we did in Venice :D One improvement here would be to have some light refreshments gratuito in the waiting area. Hotel Info (if any) * No hotel used Stateroom * The room was small, cozy, and cleverly used the space it had. We were on deck 1 near the center of the ship, and there was not hardly any noise! It was so dreamy. My husband and I agreed that it was some of the best sleep we've had. We love the rocking motion of the ship and the complete darkness. Ship Info * The Serena is a grand ship! The interior is based on mythology, and it's vibrant if not a little bit over-the-top. But hey, you're cruising! It's an adventure! The layout was easy enough to get the hang of in a day. Dining * This was the big scary thing that the reviews had me worried about. A lot of English speakers had dinged Costa for the food. Well, we liked it a lot. It was very authentic Italian, and there were plenty of options each day. You could have a light breakfast delivered to your stateroom for free each morning, or hit up one of the buffets for more menu items, or go to a sit down breakfast for omelettes/etc made to order. What more could I ask for there? Lunch had buffet and sit down options as well. This was the only part where I felt that the buffet was kind of sad, but overall it was sufficient. Dinner was glorious. Our waiter, Brian D, was the best! And there was always something interesting on the menu that I was excited to try, or an old favourite. Co-ordinating our orders together, my husband and I were able to try everything we wanted to. Activities * Here's the part that maybe lacked the most for other English speakers, but we made the best of it! The staff all speak English and are willing to do their best to include you in any activity. I guess some people are shy to raise their hand and ask to be somehow specially included, but it was also a good chance to practice some new languages too! We did some trivia, some sports, and aquagym. There is a library with books of all languages to borrow, as well. We were never bored! - Children's Clubs * no children Service * Everyone was really happy to help however they could. Like I mentioned earlier, our waiter was amazing. The excursion desk lady (forgot her name!) was really kind as well. All of the support waiters and dining staff were nice. The only place this kind of went downhill was the sit-down breakfast. But it wasn't a big deal. Entertainment * The English language TV was kind of unruly. There were 2 channels, sometimes only 1, and it wasn't always the same channel, and that was the frustrating part. If they'd just leave BBC World on or something like that, consistently, it would have been better. As for the actual shows, they were hit or miss. The acrobats were pretty amazing, and the rest of it was quite cheesy, but that's all subjective of course. Port & Shore Excursions * Our biggest complaint about this cruise is something we should have realized before we booked it, if we were more experienced cruisers: 5 hour stops in a port are just too short. This was only our 2nd cruise, and we're used to independent travel. We thought we'd be fine, but we soon realized that the 5 hour ports were a hassle without an excursion from the ship. It's just too stressful to worry about "will I make it back in time?" with those short ones. Overall, the ports were amazing. Here is where we stopped: Barcelona, Spain (self) Casablanca, Morocco (self for morning, ship excursion afternoon) Lanzarote, Canary Islands (self for morning, ship excursion afternoon) Tenerife, Canary Islands (self) Madeira, Portugal (self) Malaga, Spain (ship excursion) Disembarkation *This went very smoothly. We turned in the ticket, got our car keys, found our car + luggage... then off we go! Summary * Overall this was a great itinerary, great value, great cruise! We made awesome new friends and will always have fantastic memories of the new places we visited! Read Less
Sail Date: January 2010
Embarkation This was a breeze as we missed our flight and with it the original embarkation point at Savona. We eventually joined the ship at 2nd port of call at Barcelona. 10 mins after we produced our tickets at the security desk at the ... Read More
Embarkation This was a breeze as we missed our flight and with it the original embarkation point at Savona. We eventually joined the ship at 2nd port of call at Barcelona. 10 mins after we produced our tickets at the security desk at the port we were in our stateroom. The bags arrived 10 mins later. Only thing to add to this that is relevent to the review is that after we missed our flight we contacted Costa who were very helpful and understanding, and arranged for us to join the ship at Barcelona where they were expecting us when we arrived. First impression WOW! Ship is absolutely beautiful and spotlessly clean. The dEcor may be a bit over the top for some but we thought it was fantastic. Stateroom Again WOW! About what you would expect from a 5* hotel but a little more compact making very good use of the available space. Spotlessly clean and enough room for our party of 2 adults and 2 children. Good size flat screen TV with 1 English station plus BBC news. AV input but I could not get this to work. Small mini bar, large comfortable double bed and bunks for the kids. Small but welcome balcony. Room made up at least twice a day but sometimes 3 or 4. Food Breakfast Sit down at the Ceres restaurant, help yourself at the Prometeo buffet, late breakfast at Lido Urano pool area (all times very but the late breakfast in the Urano pool area started and finished around an hour or so later). We always used the buffet which was the same every day but plenty of choice for us to have something different every day. Hot selection included bacon, peperoni style sausages, hash browns, type of beans with added peperoni style sausage, grilled tomato, scrambled & boiled eggs although you could have freshly fried egg or an excellent omelet from the omelet station. Also there were pancakes and waffles with maple syrup, and also what I would call bolognese! Cold selection was typical continental stuff such as 3 or 4 different cheeses, ham, salami etc, yoghurt, jams, fruit, cakes, croissants and 5 or 6 different serial etc. Selection of different teas, coffee, hot choc, fresh squeezed orange or pineapple juice plus machine grapefruit and orange juice. I really likeed the breakfast. Lunch Ceres or Vesta restaurant (open sitting for around 1 and a half hours, times vary), Samsara restaurant (times vary and reserved for Samsara guests only), Prometeo buffet restaurant (self service for around 2 and a half hours and times vary). There were also the grill buffets in the Lido Sole and Lido Urano pool areas with the latter opening and closing around an hour or so later than the other (times vary). We did not use the sit down in the Ceres or Vesta restaurant as the buffet was fine for us. The grill had what you would expect and there was always a very good choice on the main buffet. Also available were specials of the day that had a different theme each day. A lot of nice deserts on offer too. Again, we really liked the buffet lunch. Tea Time We did not use this so don't know what was available (times vary around 16:00 - 17:00) Dinner We chose the 1st sitting at 18:15 with the 2nd at 20:45. We were allocated a more private 4 seat cubical table in the Ceres Restaurant which was perfect for us. The other restaurant being the Vesta. We did not use the Samsara (open sitting 18:30 - 21:00) or the Club Bacco (open sitting 19:00 - 21:30). At first we were very impressed but as the cruise went on were getting a bit fed up of the itallian and seafood dishes and the quality (which was for the most part very good) seemed to drop towards the end of the cruise. If you like Italian food and seafood you will love it but it got a bit much for our personal tastes. We would have liked a wider choice of international food and/or food based on the port of call. If you could not make your chosen sitting you could inform the Maitre D' who would try and get you in the alternative sitting. Our waitress Ria was simply excellent in the Ceres restaurant. And everything we ate was properly cooked and served at the correct temperature. I have a sample menu for a Gala dinner and if anyone would like to see you can send my a message. Midnight Snack We did not use this so don't know what was available (From 23:30). Snacking Pizza, pasta in sauce, and lovely deserts always seemed to be available when the buffet was closed. I used this once and found all to be very good. Drinking We purchased the X1 package before departure and it's a good job we did. A small glass of Carlsberg beer came in at 5.18 euro inc tax for a 40cl glass. The X1 worked very well for us as we don't go for spirits or cocktails and as a result we don't know the price of them. With the X1 you can have unlimited beer, wine, soda, and bottled mineral water at meal times. The beer was fine and the house wine was just about OK but not great. The X1 could be used in the Ceres and Vesta restaurants for the duration of the sitting, and at either Lido Sole or Lido Urano pool areas as long as the buffet was open. There was a two for one happy hour which at first was 20:30 - 21:30 but then half way through the cruise changed without warning to 16:00 - 17:00! Smoking Smoking was allowed only in designated areas and this was totally respected. We did not have a problem with this. There was also a pipe/cigar room. Staff All the staff that we came across just fantastic, extremely hard working and always had a smile. This included the front desk staff. Special mention goes to our dinner waitress Ria and our stateroom attendant Ive who were both outstanding. Entertainment There was as you would expect a whole day if different activities and entertainment planned but we didn't use any of it apart from the evening shows in the theatre. We were very impressed with the theatre. Very grand affair on two floors with stalls and baloney and had very professional sound and lighting. The only down side were the shows themselves. We enjoyed them and went to every one and the kids loved it but it was a bit too cheesy for it's surroundings. English was the predominant language after Italian and we had no problem knowing what was going on. Resident singers and dancers and a good variety of acts and lasted for about an hour. 1st show 19:15 & 2nd show 21:15. The bars and the music in them were very good and very popular, and there was a late night disco but we were never around late enough to see it in action! For the kids There looked to be a well run kids club but our two didn't want to try it prefering to stay with us. There was plenty for us all to see and do but we liked to be in and around the pools when at sea. Dress code and etiquette Casual throughout the ship with I would say 10% in tux, 10% smart casual, 5% casual and the rest in smart shirt and tie for the gala dinners. It was during school term time but there were still a good number of children on board. There was no sign of kids rampaging around the ship, in fact they were more courteous than some of their parents! The only problem we saw (although it didn't affect us) was children being allowed and even escorted into the juccuzzi by their parents even though there were signs at the entrance steps clearly stating in 4 languages that children were not permited. When ever a member of staff saw this they delt with it and got the children out but they could not police it all the time. I say the guests were made up mostly of Italian, German and French and perhaps 15% British. We found there to be some very rude and ignorant Italian, German, and French but we are used to this and we were prepared for it having seen it many times at land based resorts where british are a minority. Queuing is unheard of and at the buffet etc it's everyone for themselves! We accept that this is their way and it wasn't a major problem for us. Tours We found the price of the ships excursions to be extremely expensive for the four of us to the extent that if we had taken one at every port it would have spent almost as much as what the cruise cost. We therefore did everything independently and so can't comment on the tours. Barcelona As we missed our embarkation point at Savona we joined the ship here so didn't have much time. We had a walk up and down Las Ramblas and around the sea front. Total cost £0 Casablanca Having read bad reports about Casablanca our aim was to visit the mosque and then go to Rabat. At the port exit there was a mob of 30 or so taxi drivers waiting to pounce. As we required a taxi we had to talk to some of them. They were very pushy and would not take no for an answer. We eventually got the price down from £30 to £10 for a taxi to the mosque and back to Casa Port train station including an hour wait at the mosque. We were also offered tours of the city for around £30 and a tour to Rabat for £80. At the train station we got two adult and one child return tickets to Rabat Ville and with the under 5 travelling free this came to £19 for the four of us. The ticket seller spoke English and directed us to the train. Trains run every half hour and take an hour each way. Outside the station there was a large gang of taxi drivers and everyone else but inside everyone was courteous and friendly. The train was efficient, clean, and modern apart from the toilet. On arrival at Rabat Ville station we got a taxi to the Kasbah (£5) walked around here and had a mint tea and fantastic cake in the cafe. We then walked across the road and through the medina. Out of the other side we at first got a little lost but then found our way along Avenue Hassan 2 and then along the shops of the new town on Avenue Mohamed V which lead back to the station. Back in Casa it was a 10 - 20 minute walk back to the ship. The only time we felt uneasy was when we first encountered the mob of taxi drivers at the port exit. We felt very safe on the trains and around Rabat and we were never hassled once in the amazing medina or anywhere else. Oh, and (because of the kids!) we had a McDonald's just opposite Rabat station! Total travel cost £34. Arrecife Approx 100m from the ship on the dock side we hired a car from the kiosk (£35 for the day, inc). 10 minutes from leaving the ship we were driving out of the port. From here we drove to Timanfaya National Park, had a look around the visitor centre and went on the camel ride (can't remember price but around £20 for two camels!). On our way back to the port we called in at Puerto del Carmen and spent an hour or so on the beach. Just before the port we had to fill the car with petrol (£6). Total travel cost £41. Santa Cruz Here we caught the free shuttle to the port entrance. From here we walked along the main shopping St and around the old town and down to the "Africa Market". A further walk then to the auditorio and back along the seafront to the ship. Total travel cost £0 Funchal We walked from the ship to the port entrance and turned right along the seafront and through the beautiful park/gardens on the hill opposite. Continued then along the seafront to the cable cars (£25 single for the four of us). We had a look around Mont before descending back down via the basket toboggans (£37 for large family one!). We then walked the last 1K down to the lovely old town for lunch and a bit of shopping. Total travel cost £62 although the modes of transport were attractions themselves. Malaga Caught the shuttle bus from the ship to the port entrance (£6 per adult) and then walked up to and around the fort and then back into the old town for shopping and some churos. Total travel cost £0 as the bus drivers let us on for free, fort entrance around £7 if I remember right. Overall This was our 1st ever cruise and we thoroughly enjoyed the whole thing. For us the Costa Serena is a magical ship and Costa as a company were great. The staff were fantastic and we liked most of the food even though I'm not a big fan of Itallian or seafood. It was OK but we wouldn't say it was great. We liked the pool areas and the buzz around them. We didn't have a problem with English being a minority but we like being part of a multinational hotel and we can speak a enough German, French, & Spanish for us to at least exchange a few words in passing. We did come across some very rude and ignorant Europeans but we have found this at most hotels and this is not the fault of Costa. We found the price of drinks and anything else that we had to pay for to be extremely expensive when compared with the price of the cruise. All in all we had a terrific time and we are already looking for our next cruise. Costa will definitely be included in our search but we will look at the whole price including on board spending for the next one. I have prices for tours and for treaments at the Samsara Spa, and also a menu from a gala dinner that I can forward to anyone who wants to see them. Read Less
Sail Date: December 2009
Joined the Costa Serena in Savona, Northern Italy in Costa's very efficient cruise terminal. Boarding was painless and the ship spotless. The crew were excellent in every respect as was the food on board. However, if you did not want ... Read More
Joined the Costa Serena in Savona, Northern Italy in Costa's very efficient cruise terminal. Boarding was painless and the ship spotless. The crew were excellent in every respect as was the food on board. However, if you did not want to eat in the main restaurant in the evening, the only other option was the pizza buffet. The only drawback from a British point of view was the on-board daytime entertainment which was a little weak for British tastes. Although as over 80% of the clientele were Italian and who appeared to thoroughly enjoy this type of entertainment, there is little chance of it ever being changed to appeal to British tastes. The drinks on board are expensive and I would recommend you taking one of the drinks packages which are cheaper to book directly with Costa. For the money we paid for this relaxing pre-Christmas cruise, it was excellent and would recommend it to anyone. Read Less
Sail Date: November 2009
As a soon to be retired married man we have traveled extensively in Europe/Scandinavia and even Russia, but I have never been on a cruise. My retired brother and his wife are old cruisers and convinced us to try a cruise. Flying has become ... Read More
As a soon to be retired married man we have traveled extensively in Europe/Scandinavia and even Russia, but I have never been on a cruise. My retired brother and his wife are old cruisers and convinced us to try a cruise. Flying has become such a hassle we decided to drive to Florida and make a side trip to see Mickey at Disney World. Then we met my brother in Ft Lauderdale at the Renaissance hotel for two nights before going to the embarkation point on the 13th. They had built a brand new terminal and had a very good check in system in place to handle the large volume of people that were going to be embarking and disembarking as the ship arrived at 7 that morning and was scheduled to start embarking at 2 that afternoon. The loading went quite well with very little crowding as they only allowed a limited amount of people on the gang plank at a time with no jam ups. (Trust me when I say they had a good system for you would not believe the jam ups I've been in at airports,bus terminal, and train stations.) There was a short wait to get to our cabins as this was a repositioning cruise and the ship had to go through customs and that slowed everything down. So we went and had a late lunch while we waited and in a short while our cabins were ready. So as not to belabor all of the things we did on this cruise I will take one point at a time. Our room stewards were exceptional they catered to our every need with only 1 hiccup which was not their fault. The cabin was more then I expected and I wish I could have gotten that bed in my suitcase. I've never slept so comfortably as in that bed. The bathroom was compact, the shower was quite roomy. The little perks that went with paying a little bit more were well worth the extra cost. (Hint) If you go cheap you get what you pay for and if you get a upgrade count your blessings We ate dinner in three of the specialty restaurants, and the rest of the time we ate in the main dining room. All of the specialty restaurants had fabulous food and were well worth the extra cost. The main dining room was more formal and the food was exceptional except for the Lobster. The Ocean View Cafe was awesome the food variety was exceptional,and plentiful. the food was well prepared and very well presented. The whole cafe was kept spotlessly clean and everywhere you looked they were cleaning. The spa was very well run the staff was courteous, professional and well trained. We used their services and the spa like everything else was kept spotlessly clean. There were numerous activities and entertainment opportunities everyday if you were so inclined. Or you could just lay around one of three pools and eat eat eat. Or drink drink drink. We took tours in San Juan and St Martin. They were fun and informative so next time I can skip them and just do a little shopping and laying around in the sun. The on board shopping opportunities were numerous , Just ask my wife. She bought me something to. :) I think the days at sea were the most enjoyable, most people try to crowd everything into to little time and they lose the enjoyment of the moment. I have found that having worked almost every day for most of my adult life that these vacation moments are to be enjoyed,cherished to the fullest. So saying it simply what do I want to do on vacation, nothing, Lay in the sun read a book and do nothing. We took the early disembarking and it worked out well.To wrap it all up as I first mentioned I have traveled abroad a lot. I've flown in every size plane and even jumped out of some. Rode trains at 100mph and on trains that had wooden benches. Tour buses that had no air conditioning or died every time It had to stop.But I have never been so well treated or fed or pampered as I have on this cruise and I blame you people in the cruise industry, you have done such a good job doing what you do that everyone expects everything to be perfect. You are not perfect but you are very very close. We are going to Dustin Florida in spring, Spain in the summer and we have booked our next cruise on the Celebrity ship Equinox in the late fall. HAPPY CRUISEING Read Less
Sail Date: August 2009
We were a family of 6 - granny aged 80, myself and my husband, plus 3 teenagers (17, 15, 13). We chose this cruise ship because it catered for us all and we were not disappointed. Having read some of the previous reviews I went ... Read More
We were a family of 6 - granny aged 80, myself and my husband, plus 3 teenagers (17, 15, 13). We chose this cruise ship because it catered for us all and we were not disappointed. Having read some of the previous reviews I went expecting lots of negatives but these were totally unfounded. From arrival to departure everything was well organised and the comfort of the passengers was always of primary importance - at least it felt that way. On arrival the terminal in Venice we were handed some numbers and our bags taken from us. We waited about an hour to board but there were drinks available and we were given the opportunity to decide which drinks packages to have - we had tried to buy the X1 card but had left it too late! These cards need to be bought 14 days before the cruise. As soon as we stepped on the ship we were approached by someone who heard us speak English to explain that there would be a meeting to explain things to us and who gave us the time and place and then directed us to our cabins. The cabins were immaculate and well laid out. We had booked relatively late and we had inside cabins but they were fine. As a previous reviewer stated we all slept exceptionally well. Being on the 9th level turned out to be a real bonus for granny as the buffet was on this level for breakfast and lunch. The food was great and plentiful. The Italians were quite pushy - no queuing in their culture obviously - but it wasn't a problem. They piled their plates high but there was never a shortage of anything for the rest of us. We ate lunch once in the restaurant but then discovered it spoilt our appetite for dinner so we didn't do it again. We discovered late in the week that there was different foods in different parts of the buffet, but again the kids were happy with the pizza and the rest of us were happy with the pasta of the day and salad. There was always plenty of fresh fruit available. The English speaking hostess was really informative and available each day for any problems. She hosted a drinks party for English speaking clients on the 2nd night, sadly not many of us turned up but the few that did were very friendly and it was nice to have nodding acquaintances. We chose a mixture of ship and self organised excursions. Starting in Bari we took the ship's cycle tour. This was quite a giggle but not much cycling and frustrating having to listen to the guide give the explanations once in English and again in Italian. Bari itself was beautiful and could easily be walked around with the map provided by the ship. In Katakalon we used George Letsios who was fantastic (www.taxikatakolon.gr). He could only take 4 in his taxi so granny and I stayed in the town but my husband and the kids went off to Olympia and said this was the best trip they did all week. They arrived ahead of the tour buses and really enjoyed the site and visit to the museum. George then took them to a beach and for a cold drink - real ***** service. In Katakolon we wandered round the town and had a drink, bought some postcards and took pictures. The cafes on the front all had wifi (but I had left my computer behind on board although it was only 5 minutes by foot from the ship to the town I decided not to bother as I was on holiday!). There was a small beach on the left hand side of the port area with showers and shade. Also, car hire and moto hire available just at the entrance to the port. For Izmir and Istanbul we organised trips using Burak Sansal as recommended on this site. These were very expensive - it would have been cheaper to take the ship tours - but we felt that the flexibility with granny made the expense worth it. Sadly neither of these excursions lived up to expectations. The guides were very nice but when we said we didn't want to go shopping we felt a definite change in their demeanour towards us. The first guide stated from the outset that she expected a tip - we always tip and don't really need to be asked! The first port of call in Istanbul was to the spice market and when we explained that we would rather look at sites in the cool of the day and do any shopping later we were made to feel that we were clearly out of order. We lost (!) our transport in Istanbul resulting in granny having to walk quite some distance which was a bit of a strain for her. We'd asked to look at some rugs and were taken to a rug shop where the prices started at over £1000 which was way way over our price range. My husband was furious. I don't mean this to sound petty but we are really experienced independent travellers and we left Turkey feeling that we hadn't seen the best of it. In Dubrovnik we took the ship's tour to the beach. This was a bit of a faff as we had to take the tender from the ship to the town and then another boat back to the beach which was a short distance from where the ship was tendered. It was so close in fact that my kids reckoned they could swim to it! This was not worth the money (58 euros each). It included a light lunch which consisted of 4 mussels a scoop of salad and a slice of bread. The Italians had arrived with sandwiches they made at breakfast to supplement this meagre offering!! Dubrovnik looked beautiful and I wish I had heeded the advise to look around the town but I thought the kids had had enough culture by now. Leaving Dubrovnik was amazing as you sail right past the old town and cliffs. When we got to Venice the disembarkation was well organised and we dumped our bags and took the water bus down to St Marks square. This was the icing on the cake according to granny! Suzanne, our English hostess, gave lots of information on those wanting to leave their bags at left luggage and how to get to town. This was our first ever cruise and all in all was an enormous success. The kids said it was the best holiday ever. Hubby had enough going on to keep him interested. Granny was delighted that at her age she was still able to visit new places and enjoy time with her family. I was happy to have ticked off some places I'd never visited before and, of course, that everyone else was happy. The ship was huge but never felt overcrowded - the only bottlenecks were around the central areas in the evenings - there were plenty of sunbeds. The shows were varied and on the whole quite entertaining. The drinks prices were not unreasonable. We bought the soft drinks vouchers for the kids, a water and wine package for the adults, and there was always water available from a machine. My husband used the spa and a few of us used the gym - there was an age limit but both my sons used the facilities without any problem. The kids loved the slide and the pools. Granny and I found lots of shady areas to sunbathe and read our books. The staff were fantastic - really friendly and accommodating - and the ship was immaculate. We would definitely consider another holiday with Costa Cruises. Read Less
Sail Date: July 2009
I have read many reviews on this web site about this ship and this literary, many complaining, I am now able to write my own experiences and I have no idea what ship the moaners were on.   Costa Serena is a smashing ship it has a ... Read More
I have read many reviews on this web site about this ship and this literary, many complaining, I am now able to write my own experiences and I have no idea what ship the moaners were on.   Costa Serena is a smashing ship it has a great atmosphere and amazing staff, they all seemed to speak English we did not feel that customer services or any other department had a problem with English; there is even an English speaking host on the ship although we had no need for her in any way.   Venice terminal is not like Southampton , its in Italy and our foreign friends do things differently to us , but we had no problems it was smooth and well organized, but it was not Southampton,   The ship was spotless and we had no problems with food, the buffet, long queues rude Italians or anything else. Look do your self a favor if you a typical  p and o cruiser who like to tut a lot and hates Johnny foreigner then don't go , but if your someone who likes to feel they have left dear old blighty for their holidays, then kill to get on board. If you want fun then get on board. There were loads of kids on board and they were fine we had no problems with excessive noise or kids running riot. All the moaners who have written other reviews must have lost the plot. There we places on board where you could find silence, we stuck to the main pool down by the buffet, yes it was busy, but there was loads going on, you could watch all the folks learning the latest euro dances, you could do stretch exercises or work outs and the buffet was a few steps away as well as a real nice bar.   Most days we had breakfast up here and lunch but every evening we had dinner in the main restaurant and our waiters Joel and Brian could not have been better. The gala night was fun and the Italian night even better I wont spoil if for you.  The shows were really good, and we even had a treat of a magician who was outstanding, the crew show was also really good.   We spent most nights in the grand bar where there was some sort of madness every night; the animation team were brilliant and made the whole trip such fun. .   Costa represents great value for money and there were guests from all over the world , I hated leaving the ship and if I could go again tomorrow I would , I would recommend this ship to anyone one without reserve, unless you a  tutter or someone who wants English beer and Sharon shouting oi Tracey to all her mates. I did not see one drunk, I did not hear anyone calling to their mates, and I had the time of my life.   The ports of call were stunning and everything worked like clockwork, this is one slick operation and Costa deserves to get some recognition of the great product they provide.   I could go on here for another 10 pages explaining it all but I am sure that would be boring, I have been on several cruise ships and I am so very pleased I picked Costa for this year's holiday it was just perfect. Please ignore the other moaners, its not pizza in the buffet, it's a wide mix of food; the afternoon tea is great with all the beautiful cakes. I wish they would have had baked beans for breakfast but that's it.   I don't see how you can not go on this ship, it's simply the best. Read Less
Sail Date: November 2008
In November 2008 my wife & I made our own way to Venice to join the Costa Serena for a cruise visiting Bari, Katakolon [for Olympia], Izmir [for Ephesus], Istanbul & Dubrovnik. At Marco Polo airport the Costa staff were high ... Read More
In November 2008 my wife & I made our own way to Venice to join the Costa Serena for a cruise visiting Bari, Katakolon [for Olympia], Izmir [for Ephesus], Istanbul & Dubrovnik. At Marco Polo airport the Costa staff were high profile & extremely helpful even though we were not using their transport. They assisted relabeling our luggage for getting it to our cabin & told us where to catch the bus to Piazza Roma & where we would find the shuttle bus that would take us to the ship. For a couple of euros the public bus delivered us to Piazza Roma right at the link with the Costa shuttle bus. It takes around half an hour from the airport. The shuttle bus then delivered us to the port where it was a bit confusing as the signage was not particularly clear as to where to deposit the luggage. Costa staff again were helpful & once we located the spot to deliver our luggage it was effectively dealt with leaving us the rest of the day to explore Venice. We were told it would be better to embark later as when the embarkation starts there tends to be a rush. We returned around 4pm [the ship sailed at 6pm] & embarked without any hassle. The large hall had various stands offering opportunities to purchase various packages....... wine, water, excursions, etc. We purchased a wine package on the assurance that we could swap the red wines for white as my wife is unable to drink red wine. However, we were not informed that at the table you can purchase carafes of white or red wine for around 8 euros. Still the wine & water deal was not a bad one, equating to what I would have paid at a restaurant in London. The Costa brochure, & notices displayed in the hall pointed out that no food or drink could be taken aboard but this was enforced haphazardly as the couple ahead of us went aboard with the see-through plastic carrier laden with spirits, whilst later during the cruise other passengers had their Turkish Delight impounded & returned at the end of the trip! We were left to find our own way to our cabin which we did find after a few false starts! There were lots of staff around but nobody actually took you to your cabin as has been the case on other cruise companies. A good buffet lunch was available on embarkation day! The cabin [inside on deck 7] was perfect. Spotlessly clean, fairly spacious and more than enough cupboard space. Our stewardess, Jannet [yes it did have two "n"s] was a gem and kept our cabin marvellously clean. Towels, sheets, etc were crisp & each night she laid out a different pattern on our bed! The only downer in regard to the cabin was the TV which had quite a few channels but really only the BBC World News in English. I'm sure that this could be improved! The ship itself was also kept spotlessly clean but the decor, especially the huge figurines were tasteless! They must have cost a bomb but they really do the ship no service. Rip them out, please! There were enough lifts & we never had to wait long. The layout of the decks prevented you walking from end to end on all decks but using the maps provided you soon got the hang of it. The daily news letter gave full details of activities & events & was delivered to out cabin nightly. All the public areas well extremely well maintained & hosted by very friendly staff. However, the absence of Officer staff was noticeable. Entertainment was very good........knocked spots off the previous company I had cruised with. The theatre was large and we never had to struggle for a seat. Watching the daytime activities.......dancing lessons, exercises, etc did bring a smile to one's face! The bar were attractive but the prices, especially the 15% service charge did not go down well! Whilst the prices were not different from a London restaurant-bar I'm sure that a price reduction would secure increased purchases! Likewise the minimum bets in the casino for blackjack was high [5 euro minimum] & there was nobody around to give prospective punters a learning lesson. For roulette yes but for blackjack no! Lower the minimum bet......it is more expensive than Las Vegas! The pool areas needed some attention as the staff did not enforce rules preventing young children from using some pools & the jacuzzis. Also, the temperature really needed to be turned up for the jacuzzis as they were quite cool! There were more than enough beds & towels to go around. An added feature on the open deck were blankets that one could wrap up in to keep warm when it got chilly. We were allocated the Ceres Restaurant & we could not fault the staff at our late dinner sitting. Costa arranged it so our table of 8 were all English speakers & we all got on very well. If you wanted an extra dessert you just had to ask & you got it! The service & food was A1.........the only thing missing was a lobster dinner which seemed to have been a tradition on other cruises. The portions were not large but they didn't need to be when you are having 6 or 7 courses! They certainly were very tasty! Instead of purchasing bottle water do ask for a jug which is equally as good and free! The buffet on Deck 9 restaurant was also very good with themed days [Mexican, Greek, etc] & there always seemed to be pizza & pasta available at all times! Free coffee & tea was also available at the buffet restaurant & it was amusing to watch people filling up flasks to take back to their cabins! Occasionally there was a slow clear-rate of soiled crockery but it was liveable! My gripe would be with breakfast & lunch. For both we chose the restaurant to avoid a buffet scenario. For both we were not able to choose where we wanted to sit but were directed by staff to fill up tables. Service was invariably slow & the staff not as friendly as the dedicated staff at dinner! Breakfast was a mix of waiter service & buffet & very noisy. It was disappointing as had we wanted buffet we could have used the buffet restaurant on Deck 9. All the orders were served at once so I got porridge, eggs, kippers, etc all at the same time. The waiters seemed not to want to do table service and encouraged / expected you to use the buffet! Whoever is in charge here needs to address this problem as it lets the ship down! We had people going hither & thither all around us which did not do for a relaxing breakfast! Lunch was waiter service but slow & with no choice of seating. This certainly could be improved! We tolerated the photographers who appeared at dinner with various contraptions taking pictures which were not easily located in the mass of photos displayed in the photo shop & which were not cheap! The Captain's Reception in the theatre was bit boring but the lavish distribution of free glasses of sparkling wine or fruit juice more than made up for it! We did not purchase any of the excursions as we did them ourselves. Bari, Dubrovnik & Istanbul are easy to do by yourself. The towns are easily accessible from the dock & unless you want a speedy guided tour skip the organised excursion. At Dubrovnik the ship docked rather than the tender as per brochure, & you need to spent the 6 euros for the bus to get into the city, it is too far to walk. At Istanbul there is a tram stop fairly close to the dock which drops you right by the Blue Mosque. In Turkey you will need Turkish currency as most shops, tourist sites, cafes, etc will not accept euros or credit cards! We used an ATM to draw out Turkish lira. For the trip the fare was very cheap & the entrance token can be purchased at the tram stop but you need lira! For Olympia & Ephesus we disembarked as early as possible & got a taxi. At both places it cost 100 euros which equated to the excursion price but it did mean that we were able to stop off as & when we pleased, were one step ahead of the large ship parties, and could spend as much time as we wanted admiring any thing we wanted to. Had we organised it better we could have got another couple to share the taxi with us & then the cost would have halved for us. Still, it was enjoyable. A tip for disembarkation: get to the place early so you get off the ship ahead of the others. Regarding the large amount of passengers aboard the embarkation, etc processes went well. When embarking it's advisable to pack any food or drink purchases out of sight just in case the security guy impounds it to the end of the trip! And yes, in most ports you can buy water at a fraction of the price you pay on the ship! We bought ours & stored it in the mini bar so that it was nice & cold when we wanted a drink. I am sure that you could do the same with beers, juices, etc! Being an Italian liner the announcements were first in Italian. It was bit of a bore having to wait for the English version, which did seem much shorter, but then having cruised on another Italian line it didn't bother me too much! On the whole it was a good trip & I would recommend it to prospective travellers. Improvements in the areas suggested would make the ship ever better! Bon voyage! Read Less
Sail Date: November 2008
This review is intended primarily for Americans and other English-speakers who are planning a Costa Cruise or perhaps another cruise departing from Venice. I will try to include information and tips that I found useful and other ... Read More
This review is intended primarily for Americans and other English-speakers who are planning a Costa Cruise or perhaps another cruise departing from Venice. I will try to include information and tips that I found useful and other information discovered through experience that I would have found useful. My wife Nancy and I are frequent European travelers and have taken a number of Mediterranean cruises (large ship) and river cruises (small ship). This was our first non-English speaking cruise but language was not a problem as all of the Serena crew (many of whom are Filipino) speak English. Since Costa is an Italian cruise line Italian was the primary language and the passenger distribution was mostly Italian who probably made up at least half of the approximately 3,800 passengers. English speakers accounted for about 350 passengers made up of Americans, British, and quite a few from Hong Kong. Most of the other passengers consisted of German, French, and Spanish speakers. We chose the Serena Eastern Med cruise because of the itinerary which included Izmir and Istanbul, Turkey. We booked the cruise with an on-line cruise company which we have used before and who was able to secure us a small discount above the best price offered by on-line booking directly with the cruise line. We booked cruise only and booked our own flight arrangements from Washington Dulles to Venice Marco Polo. We departed on Thursday for a Sunday sailing from Venice because we wanted a couple days to explore Venice prior to departure and also to ensure that we didn't miss the sailing because of a flight mishap. This was our first visit to Venice and it was a treat (http://europeforvisitors.com/venice/ was a great help to me as was the Rick Steve's guide to Venice). We stayed at the Olympia Hotel right across a canal from the Piazzale Roma (if you drive from the mainland to island of Venice this is where you leave the car or bus and switch to water transportation). The Olympia was perfect for easy access to the cruise terminal for our departure. Hotels near the Piazzale Roma are easy to access from Marco Polo airport via the ATVO bus service and less expensive than hotels near the Piazza San Marco. The ATVO ticket counter is in the airport terminal after you clear passport control and you catch the bus on the traffic island in front of the terminal for a half-hour ride to Piazzale Roma. You can see the Hotel Olympia from the bus stop - about a hundred-yard walk across the canal. The location is also convenient to ATMs (you need Euros in Venice) and to the vaporetto stop (public waterbus - think London tube on the water or use a water taxi if you're more into limo-priced transportation). Buy a 24, 48, or 72-hour unlimited pass for the vaporetto, which you must swipe across a terminal each time you board. Our favorites in Venice were: Piazza San Marco (Basilica di San Marco, and Palazzo Ducale), Gallerie del'Accademia, Rialto bridge, Frari church, and wandering the back alleys, small canals, and squares. Costa provides a free shuttle bus from the Piazzale Roma on the afternoon of sailing. The bus takes you to the Maritime terminal beside the ship where you will go through some cattle-car crowds and lines to check your luggage, register and board the ship. Boarding started at 1:30 and ended at 5:00 for a 6:00pm embarkation; we boarded at about 3:30 and were able to miss a lot of the initial crush of boarding passengers. Get used to the fact that, culturally, Italians appear to have no concept of queuing in line or waiting in turn for service or entry. This was frustrating for the various Brits, Germans and Americans who do wait in line for their turn. The Costa staff, who are mostly Italian, also seem oblivious to passengers who are waiting their turn and serve first whoever crowds to the front. Just get used to it, ignore personal space issues, and crowd forward with everyone else and you'll save yourself some frustration. Expect the same routine in buffet lines, customer service desk and anywhere there's a crowd. The Serena is a huge ship and not always easy to navigate from fore to aft when searching for a specific location but if you go to one of the passenger decks or deck 5 you can actually get from the bow to the stern. Our cabin, 7441, was on the starboard (right side of the ship) side near the stern. It was a spacious cabin with queen-size bed (high enough to stow suitcases under bed), couch, table, bathroom with shower stall, plenty of closet space and balcony with two chairs and a table. Our experience was that cabin steward and wait staff in the dining room were very attentive and excelled at providing whatever was wanted. We opted for the X-1 prepaid drink package (unlimited wine, beer and mineral water by-the-glass at dinner and lunch) which is about $14/person/day and we thought it to be a good value. At the first dinner in the dining room I tipped the waiter and advised him that there would be another tip at the end of the cruise and every night there were two bottles of wine (red and white) and a bottle of mineral water waiting at our table. For lunches we picked out an area near the buffet lunch and a bar where befriending the bar tender resulted in similar service for as many drinks by-the-glass as we wanted. The only drawback to the X-1 package is that the prepaid package is good only during meals in the dining room and at bars near the buffet areas and you may miss out on bar hopping the many other bars where drinks are pricey. I learned of the X-1 package from other Cruise Critic reviews (it is not to be found on Cost's web site and appears not to be advertised) I had the cruise booking company arrange it with Costa. Meals were good consisting of the following courses: appetizer, soup, pasta, entrEe, salad, cheese, and dessert - each course has several choices and you order as many or few as you like. If you are disappointed with a dish your waiter will bring you a different choice. The meals are comparable to what you would find in real Italian restaurants and are not geared to American tastes although there are always substitute dishes available such as steak or seafood (this is probably not your Mom's cooking). Because this was a short cruise and there were port calls on six of the seven days, we didn't use the exercise facility, jogging track or participate in much of the activities/entertainment which are conducted primarily in Italian. Here are some personal thoughts on the ports of call: On our cruise the Serena docked at all ports but sometimes in Katakolon and Dubrovnik the ship anchors off shore and tenders ferry passengers ashore which could present a bottleneck. We booked Costa tours in Izmir and Istanbul, you may find less expensive alternatives but you will want to make sure you get back to the ship on time. BARI, ITALY - small town, skip the tours and walk it yourself to see the fort and Basilica St Nicolas. KATAKOLON, GREECE - another small town, enjoy the shopping on foot or take a tour to Olympia, site of the original Olympics. We walked the town and had a fine time. IZMIR, TURKEY - Turkey's third largest city, we took a tour of Izmir museums and the ancient agora ruins and skipped the tour to Ephesus. Don't bother exchanging currency, Euros or Dollars work fine in Izmir, Istanbul and Dubrovnik. ISTANBUL, TURKEY - Great city take a tour because there is too much to see on your own unless you already know what you want. Some highlights are: Blue Mosque, Hagia Sophia museum, grand bazaar, and Topkapi palace museum. DUBROVNIK, CROATIA - another small town, Costa provided shuttle bus service for a fee to the walled Old Town where you will want to go. Skip the tours and explore by foot, and don't miss walking the fortress wall which will provide some serious exercise as well as spectacular views. We found the Serena cruise to be a good value and enjoyable vacation that provided all that we expected, and our stay in Venice exceeded expectations. steve & nancy Read Less
Costa Serena Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 3.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 3.0 0.0
Shore Excursion 3.0 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 3.0 0.0

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