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Costa Serena Cruise Reviews

4.0 / 5.0
Editor Rating
118 reviews
Cruiser Rating
3.5
Average
118 reviews
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1-10 of 118 Costa Serena Cruise Reviews


good for itinerary but terrible for service food cabin

Review for Costa Serena to Europe - Western Mediterranean

vanylla85 avatar

vanylla85

2-5 Cruises

Age 30s

we choise the internal cabiin guaranteed gty and with our surprice costa give to us a samsara internal cabin but without the benefits of the samsara mean the access to the spa . the ship was clean but not organizated for all people. inifinite queque for eat. and some point of buffet are closed. the show are ok whit beautifull coreography. no servicer and no securyty on board. children ...
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Sail Date: July 2017

Cabin Type: Samsara Inside


Lots of fun, but probably won't come back.

Review for Costa Serena to Asia

doctorpj avatar

doctorpj

2-5 Cruises

Age 30s

My family had a great time, we really did, but we probably won't do this ship again. My kids are 8 and 6 and they loved it. This particular trip was organized by a local tourist company based out of Nanjing. Originally it was to go to Korea, but after MERS and the river cruise boat flipping, they've had to change courses. It's our first time with Costa, previously we have done Celebrity, ...
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Sail Date: July 2015

Traveled with children


Worse ever cruise ship!

Review for Costa Serena to Middle East

Holidayqueen 2 avatar

Holidayqueen 2

6-10 Cruises

Age 60s

Where do I start? After reading many terrible reviews of the Costa Serena after I had booked this cruise I should've learnt my lesson & cancelled it! Several times I tried to contact Costa by email prior to departing with some requests but to no avail, they don't seem to acknowledge any sort of email enquiry. So why was I suprised that when I tried to call them they didn't answer the phone ...
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Sail Date: March 2015


Hi Di Hi of cruising

Review for Costa Serena to Middle East

Keith from Rugby avatar

Keith from Rugby

2-5 Cruises

Age 70s

Let's start with a basic, fly for 8 hours and are met by nice air conditioned car to Dubia port where told would not be allowed to board for 5 hours, 3pm and waited in cramped uncomfortable lounge ...when asked why the delay told nothing to do with Costa, just wait. At 3 they started to call numbers based on cards given when booking in, but we were not given one because I complained at poor ...
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Sail Date: March 2015


Pleasantly surprised

Review for Costa Serena to Middle East

lizboyle avatar

lizboyle

10+ Cruises

Age 60s

Arrived at the port at 3pm after a late check out from our hotel. Embarkation was a breeze. Purchased drinks package prior to sailing and was able to use it immediately. Ok, our cabin wasn't ready till 8pm, but we knew that prior to sailing so we were prepared. Food was surprisingly good, pasta dishes were great. We had lovely fillet mignon, delicious king prawns and tasty fish. Our waiters ...
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Sail Date: March 2015


First & Last Time

Review for Costa Serena to Asia

Appleorchard5 avatar

Appleorchard5

2-5 Cruises

Age 70s

Whilst not a major cruiser we have completed enough to know this was the worst of our experiences and total rubbish. We will never cruise with Costa again. As part of a package advertised on cruise critic we spent 4 days in Dubai then 7 days aboard the Costa Serena. Our first dissapiontment was being transferred from hotel to port embarkation arriving just after midday to be told we could not gain ...
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Sail Date: March 2015


Great experience on Costa Serena

Review for Costa Serena to Middle East

jillyp4perfect avatar

jillyp4perfect

2-5 Cruises

Age 40s

We arrived early hours into Dubai in the early hours of the morning, and got a taxi to the ship – approx. £12. So Easy. Check in for the ship was really smooth and quick. A representative at the terminal greeted us, asked us to take a seat and helped us fill in our embarkation forms. He took our labels and put them on the cases, these were then taking from us and appeared outside our cabin ...
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Sail Date: March 2015


Costa del Fawlty Towers

Review for Costa Serena to Middle East

lonmickdon avatar

lonmickdon

2-5 Cruises

Age 60s

We have just returned from the worst imaginable cruise possible. We expected to go on a cruise of Dubai and the Jewels of the Emirates. On arrival at the Costa reception desk in Dubai we were handed a letter stating that minor works were in progress on the ship with minimal disruption. What a farce. Much of the atriums on the 4th and 5th deck levels were cordoned off and also a major area at the ...
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Sail Date: March 2015


Better Than Expected

Review for Costa Serena to Middle East

StanSue avatar

StanSue

10+ Cruises

Age 60s

Having read some of the previous comments we went on this cruise expecting the worst, however things turned out much much better than expected & our advice to anybody due to travel is go with an open mind & enjoy yourselves, also if you enjoy the odd tipple make sure you sign up for the all inclusive drinks package as its got to be one of the best at 25.5 euros p/p p/day of any cruise line. Food ...
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Sail Date: March 2015


Truthful review

Review for Costa Serena to Middle East

Happy695 avatar

Happy695

6-10 Cruises

Age 60s

Cruised the Dubai Emirates on 13/03/2015 Costa Serena GOOD POINTS: Lovely weather Large clean ship Entertainment group worked hard and shows were good Most staff were really friendly.....but there were a few who were not (as if they could not be bothered to make an effort) Had an inside cabin for two people which was a really good size (pleasantly surprised). Went to the port at approx ...
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Sail Date: March 2015


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