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76 Viking Sun (Retired) Cruise Reviews

Cruised on the Viking Sun Aug 24-31,2014 from Amsterdam to Basel, also did the added 2 nights in Lucerne, Switzerland. We were in Room 128, and while the cabin was very small it was more than sufficient. I am glad I didn't spend the ... Read More
Cruised on the Viking Sun Aug 24-31,2014 from Amsterdam to Basel, also did the added 2 nights in Lucerne, Switzerland. We were in Room 128, and while the cabin was very small it was more than sufficient. I am glad I didn't spend the extra money to be on a higher deck. We spent very little time in our cabin. From the time we got off the plane in Amsterdam until the time we were dropped off at airport in Zurich for our return flight, Viking was with us and guiding us every step of the way. Every member of the staff was fantastic. Food was excellent and beer, wine and soft drinks were included in the price. Included excursions were very well planned with guides that were very knowledgeable to give you a memorable experience in every port we stopped at. The view of the Rhine while cruising was spectacular. There is not one single complaint that I have about this experience. The ship has a capacity of 198 passengers and met some great people while on board that week. This is much different than the big ocean liners we were used to. With so few people it gave us a chance to meet and talk to many of our fellow passengers. When our cruise was over Viking provided a bus to Lucerne for the last two nights of our trip, for those who booked the extension. We were met at the Radisson Blu Hotel by a Viking representative who then provided us with a tour guide for a walking tour of Lucerne. The rest of the afternoon and the next day we were on our own to tour. But there was a Viking representative at the Hotel to help us with any of our needs or suggestions. Radisson Hotel was beautiful, a first class hotel. We took this vacation with another couple who we have traveled with many times and we all loved it. I will definitely be traveling with Viking again. They did a superb job in making our trip the vacation of a lifetime. Read Less
Sail Date August 2014
As a treat to ourselves, we decided to indulge in a holiday where we had everything organised for us. We don't like sitting on beaches - we like to be active and see interesting things. Our ship was exactly like the ones we had seen ... Read More
As a treat to ourselves, we decided to indulge in a holiday where we had everything organised for us. We don't like sitting on beaches - we like to be active and see interesting things. Our ship was exactly like the ones we had seen on TV, and we were given a really nice room with our own shower room en suite and a great view of the water - at eye level! Brilliant. We could see swans swimming up to the glass, we saw the inside of a lock in the middle of the night. Loved it! There was a great system for checking us off and on the boat, and once we got used to the way it worked, we felt most secure - no chance of getting lost or left behind. We were able to choose which activities which suited us best, and also the quality i.e. did we want the active or the gentle trip? We really enjoyed the range of activities, especially having our own personal courier in a range of languages. We learnt far more this way than we would have done if we'd been wandering alone. The food was wonderful. In some situations I have problems since I don't eat meat, but I always had a huge choice - served by fantastic waiters with load of humour. Great salads in the middle of the day, so we didn't put on too much weight. Even when we could not get our boat under the bridges and therefore did not reach our expected destination, we were not disappointed - we had local trips instead. Much more fun. We still got to our disembarkation point without any problems - and so careful over security with baggage. We really enjoyed our trip and have already booked into another one on a different river. Read Less
Sail Date July 2014
Everything on board ship was well organised from start to finish. The ship was very nice too. I would go on same ship again. Food was great and the free flowing wine was very much appreciated. It was a bit expensive, but worth it. It was ... Read More
Everything on board ship was well organised from start to finish. The ship was very nice too. I would go on same ship again. Food was great and the free flowing wine was very much appreciated. It was a bit expensive, but worth it. It was my first cruise and I was not sure if I would like it but I thoroughly enjoyed it. My mum loved it too. Excursions were well organised, having to sort out so many people and they were very interesting with good guides. All meals were great, it was so good we both put on a couple of pounds. We liked our cabin it was just big enough and we were well looked after. It was a bit strange watching the water go by at eye level. The only problem with the cabin was the noise of the engine but when we got some ear plugs we could sleep ok. The ship was really nice and well laid out, clean and tidy. Evening activities were a mixed variety, but good. We brought books to read but we were too busy. I really loved the cruise and I am hoping to go again in the next couple of years. I enjoyed it so much, it was so relaxing, and everything was done for you. Read Less
Sail Date July 2014
Our cruise was awesome. I have some food allergies. The chef worked with me to make sure my allergies didn't interfere with the planned meals. He was so accommodating. Everyone on the ship was fantastic--maids, waiters, desk ... Read More
Our cruise was awesome. I have some food allergies. The chef worked with me to make sure my allergies didn't interfere with the planned meals. He was so accommodating. Everyone on the ship was fantastic--maids, waiters, desk personnel, maitre'd, chef, tour director. The side trips (included with the cruise) were so informative and fun. Tour guides on these were so friendly and knowledgeable. I don't have one complaint about this cruise. It was a trip of a lifetime. My husband and I would love to go on another. He does not enjoy ocean cruises where there are so many people onboard. He loved this cruise--approximately 140 people. We didn't have assigned seats at meals so we could meet new people each time we dined. Viking cruise ships are the best!! Read Less
Sail Date May 2014
From the moment we arrived on the dock - 5 hours early to board - we were treated like a king an queen. A young man greeted us up on the dock, took our bags and invited us to breakfast already in progress and a tour of Basle. It was like ... Read More
From the moment we arrived on the dock - 5 hours early to board - we were treated like a king an queen. A young man greeted us up on the dock, took our bags and invited us to breakfast already in progress and a tour of Basle. It was like getting an extra day!!! The food was amazing, wine at each meal, and the service from the front desk, to housekeeping to the dining room (loved the animated wait staff) to getting on and off the boat for tours to educational sessions to every other aspect was amazing! The tour selection was wonderful as well. And we learned lots about history. Once we arrived on that deck, we were taken care of until the moment we arrived in Amsterdam to end our cruise and even then we were invited on a walking tour of Amsterdam. After this experience, we have already booked our next Viking cruise in April 2015 and will do Viking River cruises to every river they have. First class, elegant and you meet smart, people who like to cruise the way we do. If you are considering Viking, book it now, it will change the way you cruise forever! Read Less
Sail Date April 2014
We traveled from Amsterdam to Basel on the Viking Sun in March this year. It was our first river cruise and so we were unsure what to expect. We need not have worried, it was simply wonderful. After arriving in Amsterdam our every need was ... Read More
We traveled from Amsterdam to Basel on the Viking Sun in March this year. It was our first river cruise and so we were unsure what to expect. We need not have worried, it was simply wonderful. After arriving in Amsterdam our every need was taken care of. Our luggage was taken care of and appeared in our cabin as if by magic. The staff were so helpful, nothing was too much trouble and they took a genuine interest in us as people. The trips out were excellent, very interesting guides who really knew the areas we were taken to. The extra trip to the Mercedes factory was fascinating and well worth going on. We particularly liked the fact that we were offered bottled water before going on a trip, a thoughtful extra. The entertainment on board was superb and we felt that everybody was catered for. When we had finished our trip in Basel the service did not end there. As we had a late flight we were treated to an extra trip around Basel and then returned to complimentary lunch on board, something that other companies do not seem to provide. On returning home I really felt that that that holiday had been worthwhile and that we had been valued not only as customers but people and that was a very nice feeling. Read Less
Sail Date March 2014
After flying for 12+ hours, we were greeted at the airport in Basel, Switzerland by Viking employees who informed us that the river was too high in Basel and we couldn't board the ship there. We were going to be taken to the ship ... Read More
After flying for 12+ hours, we were greeted at the airport in Basel, Switzerland by Viking employees who informed us that the river was too high in Basel and we couldn't board the ship there. We were going to be taken to the ship which was docked in Breisach, Germany by bus. We waited 2 hours in the airport for the bus and then had another 1 hour ride. If Viking knew of this problem, why wasn't the transportation already waiting for us at the airport???? We arrived at the ship and took our luggage to cabin. We then proceeded to the lounge to try to get some lunch. When we arrived, they were clearing all of the food. They said that lunch was over. I said what do you mean? We haven't had anything to eat. Basically, I was told "too bad." We tried to find a restaurant open in Breisach within walking distance but could not. We waited until dinner. The food was HORRIBLE! The second night on the ship, we crashed into an embankment. We were told not to speak to the press who were waiting when we were escorted on to another ship to take us to a bus to drive us to Strousburg, France. This trip became more of a motor coach tour than anything. There is no entertainment whatsever on the ship. You are forced to talk to people you don't want to talk to. The service was horrible. The ship was in a very run down condition -- very old and dated. You expect opulence on a ship. You expect wonderful food. You expect to be pampered. This was absolutely not the case with Viking. Food portions were extremely small. Potato soup was red with hot dogs cut up. The chefs stood around drinking beer in the lounge during lunch time. When you save your money for a trip like this and you have nothing but aggravation and disappointment, it is a shame. Viking didn't care at all. Read Less
Sail Date November 2013
Always fancied a Rhine Cruise but were put off by the price but eventually decided to give it a go. Sadly we were very disappointed. The places we visited were lovely but not Viking. Arrived Amsterdam airport found the rep , it was 1hour ... Read More
Always fancied a Rhine Cruise but were put off by the price but eventually decided to give it a go. Sadly we were very disappointed. The places we visited were lovely but not Viking. Arrived Amsterdam airport found the rep , it was 1hour 10mins before we left the airport for the ship, unacceptable. As a consequence we missed the buffet lunch and walking tour. Not a good start. Our cabin 121 was on lower ,Main, deck. On retiring that evening we were greeted by awful noise in our cabin. This was constant and loud from the engine and passing river traffic, the Rhine is a very busy river. We had a sleepless night. We knew ship was full but reported noise and requested ear plugs, these had no effect. So we had to endure this constant noise every night of our cruise. Some other guests also agreed cabins were noisy. Glad we didn't pay the extra £1700 it would have cost to have a cabin on top deck, £1700 for a cabin exactly same as ours but with full length windows, a lot to pay for a bigger window! Dining : Breakfast good, lunch ok, dinner poor. Very small portions, I have a small appetite but several times I left the table still hungry. The hardworking staff were rushed off their feet so a long wait between courses and drinks difficult to get replenished. The food sounded good on paper but very disappointing when it arrived ( they seem to be very fond of mashed potato!) When I booked was asked if we were celebrating anything so mentioned it was husband's birthday. The sales person said she would arrange a treat. Lovely gesture I thought. However... on birthday returned to cabin after dinner to find a towel rolled up to resemble a cake, husband and I were not impressed. River Rhine area of Germany is very beautiful but not on Viking Sun.   Read Less
Sail Date October 2013
This was our first river cruise. Initially on arriving in Amsterdam, we stayed at the Radison Bleu. Terrific location. Take in the dinner cruise, worth the extra dollars but food is great and channel at night is beautiful. My only issue ... Read More
This was our first river cruise. Initially on arriving in Amsterdam, we stayed at the Radison Bleu. Terrific location. Take in the dinner cruise, worth the extra dollars but food is great and channel at night is beautiful. My only issue with Amsterdam were the bicyclists, they were the rudest people. They will knock you down without a second thought. Museums were great and you were able to get a really enjoyable lunch. Make reservations at momma kitchen, not spelt right but they will know what you mean. Now for the Sun, great trip. The room was on top floor and it was very quiet, choose middle of ship. We'll worth the extra money because we had the sliding glass door the entire week, except when docked. Food was great, for breakfast, I usually went with pancakes and sausages. Lunch we went to both buffets and sit down meals. It depended on what they were serving. Tried local cuisine, which was very good. Regardless of what reviewer stated, you could always ask to try more than one speciality or have extra try at the buffet if something was interesting. True, that the wine wasn't my favorite but I enjoyed the beer. There were days when that had special drinks. Dinner was also excellent, yes the portions are smaller than we are use to but I was never hungry after dinner. Ice cream was delicious, different flavor a every day. We sat with different people for every meal which was very interesting to meet people from different countries. The tours were great, many days we would extend our tours for a very minimum amount. Take advantage of the beer pub crawl is so much fun. Also go for the German music, food is good but the band is also a lot of fun. If you like beautiful scenery then go to the Black Forest, we stopped at this cute craft village where they had blown glass demonstration and Black Forest cake demonstration. They also have the clock shop where they talk about how they build clocks, you can have a clock shipped home, only took one month and the clock was well packaged. Are there issues, of course but overlook them and just enjoy the trip, well worth the money, just wear good shoes. Transfer to airport was great no issues and we didn't have to wait long. Definitely recommend this cruise, the staff always tried to accommodate the clients and went out of their way on many occasions. We booked china for sept 2015, so I can't wait for that trip. Read Less
Sail Date September 2013
My husband and I really enjoyed our Viking cruise. The high point for my husband was the fact that our hotel and restaurant traveled with us. The food was delicious the service prompt the menu choices varied. The service staff were ... Read More
My husband and I really enjoyed our Viking cruise. The high point for my husband was the fact that our hotel and restaurant traveled with us. The food was delicious the service prompt the menu choices varied. The service staff were friendly, the rooms clean and not cramped feeling. I liked the fact that when you returned from an excursion you were greeted upon arrival with a refreshment, that was a nice touch. Needless to say, the scenery was magnificent. The tours were informative and the "quiet vox" system eliminated the need for the guide to raise his or her voice to be heard on the device. There were many stops where we would have liked to spend more time but understand that is one of the limitations of group tours. We are looking forward to planning another Viking cruise in the not too distant future. Read Less
Sail Date September 2013
Well our trip has turned out to be a disaster. We had a great time in Amsterdam, after that it went south. High water on the Rhine has prevented us from going any further south than Cologne. We have been here for two days. After a tour of ... Read More
Well our trip has turned out to be a disaster. We had a great time in Amsterdam, after that it went south. High water on the Rhine has prevented us from going any further south than Cologne. We have been here for two days. After a tour of a cathedral in the city which was great and a made up tour of a castle we sit in a basin off of the Rhine River looking at oil tanks and rusted railroad cars. Cologne was bombed out during World War II so I don't consider it anything special. All new buildings built after 1945. Tonight Viking has informed us that we will go down the river a few more miles then we will be transferred to another ship which cannot proceed any further north. Oh boy, just what I wanted, a bus ride along a highway in Germany. We saw a castle today. Two hours to it and one hour and forty five minutes of pure hell for me on the return trip. Could you please turn down the air, Lisa my wife called out to the driver, my husband is sweating, some relief, not much though. Sitting there and now starting to fume over not having any control over my comfort I finally lit a match to my slow burning fuse. Another person spoke out......could you please turn down the air. I'm thinking, as I mop my head, maybe he just doesn't understand English. I remember the tour guide, a young Mexican fellow who spoke English, appeared to understand me when I approached him before we got on the bus for the return trip. I think this was clear. Tell the driver to turn down the AC. We arrive at the parking lot in front of our ship and surrounded by a waste land of oil tanks. It reminds me of the Houston, TX ship channel. We disembark from the bus and I proceeded to the tour guide. Who had no idea that my fuse had finally hit its end and I unloaded on him. I was tired of not being informed of what was going on nor would I sit on a bus tomorrow, estimated time of four hours, and sweat. I huffed off as my dear Lisa was there to hand out band aids to the guide who had just had his butt chewed. Off to the gang way to be greeted by the Captain who was there with a smile, as I walked past him looking for my next victim. With the hotel manager in my sights, she is the one who reads the prepared statements from Viking corporate head quarters every night, with a smile on her face, explaining that this flood is a 500 year event. Europe has better weather forecasters than we do. We can even predict the rise and fall of the Mississippi River above New Orleans. So I don't buy it when she tells me Viking didn't know this would happen. In my opinion Viking knew there would be a problem before we left Amsterdam. I told the hotel manager what I expected to hear in the nightly briefings. I left heading down the hall to our room. Lisa lingered and probably repaired the damage. The food has been good, but not great. The red wine, house wine from Austria, is about a 3 on a scale of 10. None of us want to drink it and it is free. I'll keep you informed. Stranded Stuck on the Rhine Part II June 8, 2013 Well, we did make it a little further south on the River Rhine to a city that has a large statue of William the First. We will leave the Viking Sun and travel via bus to Heidelberg and then on to our new ship, the Viking Helvetia II on the Rhine River at Kehl. We will be able to get back on schedule and have a tour and time for ourselves in Strasbourg, France so far my favorite city. Our nightly briefing is still the same just enough info to keep you in the dark. We leave here tonight and will dock at Breisach, Germany which is a scheduled stop. We elected not to go see the Black Forest. Lisa and I were not interested in another bus ride. When we arrived at our new ship after a long bus ride and sight-seeing in Heidelberg. We were greeted by the new crew holding up a sign which read WELCOME BOARDA. It was corrected as we walked up the gang plank. I noticed that it felt like we had entered the botanical garden in Denver. You could cut the heat and humidity with a knife. I thought it is hot because they have had the door open in order to greet their paying customers. I was wrong. This ship is the sister of the last ship so our cabin is the same. As I walk down the hall toward our cabin the temperature increased every step of the way. I turn right into our cabin number 216. I feel myself looking for a match in my shorts pocket, in case I have to light my fuse again. IT'S HOT! Houston hot as in August and that is why we live in Colorado. I turn toward the AC control box to check to see if it is working. Guess what? It is on and you guessed it, only hot air is coming out. As most of you are aware I don't sleep well at night anyway so this going to be unbearable. I strike the match which was hiding in my pocket. I take a deep breath and put the match to my slow burning fuse. I'm off to the front desk only to he joined by a number of other guest standing around and individually asking about the AC. The reply was pleasant and in a soft voice by the young woman behind the counter, but the answer was puzzling. Because the "ship hasn't moved for the last three days that is why the AC isn't working". I think back to the days when I worked in HVAC (heating ventilation air conditioning) business. If you need to circulate more water through the condenser Viking should have rented a pump. So the system works fine in the lounge, where they could harvest more of our money. Who would stay in a hot room? At this point I don't put anything past Viking. I snuff out the fuse and head back to the room hoping it is cooler, it's not. We are off to dinner. I know we will have a cooler room when we return. Dinner is the same, beautiful presentation, but nothing to write home about. Lisa and I are pretty good cooks and are disappointed. At these prices we thought we would be wowed. We return to a hot room, too tired to do anything about it. I open the window, it is cooler outside and decide to leave it open. I'm losing track of my days. Our dinner last night, the second night on this Ship was another experience. It took an hour for the entree to show up after the salad. I guess you could call this poor service. While waiting, the table next to us was having the same problem. I walked over and announced that I was going to KFC (Kentucky Fried Chicken) and got three orders. If we were out for dinner we would have simply gotten up and left. Lisa ordered French onion soup. She was disappointed that there wasn't any onion or cheese in it. When the wait staff asked if she enjoyed her soup she said she didn't. "There wasn't any onion or cheese in the soup". She was informed she should have ordered it that way. OK, maybe it is how things are over here. Let me see if I understand. You order French onion soup and you must request onion and cheese. Before the dinner we had another briefing. This ship would not go any further south on the Rhine River. We would be bused to Basel, Switzerland in order to make our train connection. That is par for the course. The program director asked that like everyone fill out a survey; I almost laughed. I overheard a crew member telling a fellow passenger that they would have another group arrive the day that we leave. This confirmed my belief that Viking knew we wouldn't go far down the Rhine nor would the new group sail up the Rhine. Once on, Viking has you. If given the option I would have taken the full credit in cash. Stranded Stuck on the Rhine Part III June 9, 2013 Our last night on the Rhine, relief is in sight. It's a big night, The Captains Dinner. We have brought a set of clothes that are dressy casual. We decide to skip the briefing and Captains toast. We opened a bottle of Alsace white wine and a bottle of Pinot Noir in our room and enjoy a glass or two with our dear friends before heading to the dining room. We notice it is getting a little warmer in our room. Nothing unusual, but I hope it is only because I'm wearing a silk shirt. We head off and are surprised to see a number of other passengers who had the same idea and skipped the toast. We sit at a 6 top table and are served promptly. We still think the wine will be better tonight. Wrong, it was the same red which we don't like. Another couple joined us. They are really fun. They complain about the wine to the Maitre d' and we are upgraded to another bottle, a California red (Hacienda. I really can't understand the wince selection. We are traveling through the best wine region in the world and Viking serves below average wine. The meal is good and the conversation great. I ask, is anyone getting hot? Dave thinks it is warm. Connie, the hotel manager, introduces the entire staff. I feel sorry for a few who will not receive the tips they normally get. No one is in a generous mood. The suggested tip is 12 Euros per person per day. I ask again, is it getting hot in here? I get more nods at the table. I'm now using my cloth napkin to mop my bald head. Something my mother would disapprove of. I'm ready for this to end. We go to the room. The luggage has to be in the hall before 6:30 AM. We have a 7:30 AM bus ride, about 45 minutes to the train station in Basel, Switzerland. I open the door and feel the warm air. We quickly take our clothes off. Dave, our friend, calls and wants to know if we would like to have a beer at the beer garden. It is next to where we are tied up. We enjoy a beer and are ready to get in bed. It will be a short night. I open the door and feel the warm air. It's cool outside so I open the window and get on top of the covers. Right down from our room are vents and a loud noise. It is some kind of engine or generator running, about the same noise level of a 4 cycle grass mower. I'm tired and fall to sleep. Stranded   Read Less
Sail Date June 2013
The urber large cruise ships have never appealed to us and have avoided joining friends on trips. We thought a europe river curise would be the best way to tour and get a taste of cruising. Booked a 8 day Rhein river curise on the Viking ... Read More
The urber large cruise ships have never appealed to us and have avoided joining friends on trips. We thought a europe river curise would be the best way to tour and get a taste of cruising. Booked a 8 day Rhein river curise on the Viking Sun. For the most part the trip was very good experience. The ship was clean and well kept. The service was very good. The excursions were good and well excuted. The activity directors were very good. Particulary Damionano and Arturo, both represented Viking very well.The food, was just okay. Choices were limited and although the food quality was good it didnt meet our expectations for fine dining on a cruise ship. The major diapointment however was about 20% of our trip was cut short because of hi water levels on the Rhein. Major flooding on all the europiean rivers. Our big cruse vacation of a life time turned into a bus tour. Obvisouly river conditions are not Vikings fault however, this was no suprise to Viking. Now that we know about "Cruse Critic" we see similar reviews from over a year ago. Water levels will affect your curise!! We feel Viking in good faith should have communicated this condition to us and given us the option to reschedule or cancel. We felt bad for the people coming aboard for the next cruse, as the flooding was getting worse. Viking did however gives us a 50% discount on another curise and did comp drinks and other services. Not sure we would book with Viking again. Advice from a first time cruiser: Buyers beware! It's up to you to check river conditions. Don't expect Viking to inform you of conditions and be sure to check cancelation policy before you book your trip. Read Less
Sail Date June 2013
This was our first river cruise and it turned out to be one of the best vacations of our lives. Everything was perfect. Viking took very good care of us. The staff, the food, the room, the tours were all excellent. My one tip would be to ... Read More
This was our first river cruise and it turned out to be one of the best vacations of our lives. Everything was perfect. Viking took very good care of us. The staff, the food, the room, the tours were all excellent. My one tip would be to arrive at your port of embarkation a day early to rest up. You will be on the go early almost every morning for a fun and informative tour. I should also mention that my husband has a disability and we brought a wheelchair for him to use on the walking tours. This worked out well and the bus drivers were very nice about loading it in and out of the bus. Read Less
Sail Date May 2013
As first time cruisers, we couldn't have asked for a better trip. The Viking Sun crew was awesome! The day trips were quite interesting and fun filled. Even the local guides selected for various tours were fantastic. The food on board ... Read More
As first time cruisers, we couldn't have asked for a better trip. The Viking Sun crew was awesome! The day trips were quite interesting and fun filled. Even the local guides selected for various tours were fantastic. The food on board was delicious. We loved the relaxed atmosphere of hanging out in the lounge, visiting with other members of our group as well as folks from the UK and USA. The housekeeping staff was phenomenal. Those folks worked tirelessly to keep the ship clean and welcoming. The Program Director, Damiano was awesome! Funny, attentive and always had an upbeat smile. We liked that lunch on board offered two options: either in the main dining room or in the lounge. Having the chef outline the evening's dinner menu each night was a plus. The shore excursions were excellent. We never felt hurried and we had plenty of free time with each excursion. At the end of the trip, Viking's departure process was very organized. As a retired military member, I'm used to logistics and organization. The Viking Sun crew gets high marks from me! We visited Kinderdijk, Netherlands; Cologne, Germany; Koblenz, Germany (where we visited Marksburg Castle);Mannheim, Germany where we went by bus to Heidelberg; Kehl, Germany where we went by bus to Strasbourg, France; Breisach, Germany where we took a bus ride to the Black Forest and visited a cuckoo clock workshop (and ate real Black Forest cake!). Final port was Basel, Switzerland where we transferred to the airport for our trip home., Read Less
Sail Date April 2013
We just returned from a week cruise on the Rhine on the Viking Sun. This was a fabulous trip! The ship was well maintained, our room was very comfortable, the staff were all friendly and helpful. The day excursions were very good ... Read More
We just returned from a week cruise on the Rhine on the Viking Sun. This was a fabulous trip! The ship was well maintained, our room was very comfortable, the staff were all friendly and helpful. The day excursions were very good and led by friendly, well informed guides. The food on board was excellent and well presented. Each night there was different entertainment in the lounge. We had a french singer, glass blower, classical music, etc. I left my carry on bag on the ship when we disembarked and Katya, the hotel manager, was wonderful in helping to get it returned to me. The ship was very comfortable, my only complaint is that we wanted to do it all, and we were extremely tired at the end of our cruise, but we had an extension in Switzerland afterwards where we continued to do it all! Being seniors, we wanted to see everything, but it sure wore us out! I would highly recommend this cruise and we hope to take another. Read Less
Sail Date April 2013
After taking a wonderful Viking tour and cruise in the Yangtze river in China I was expecting a wonderful experience on the Rhine. The TV and Web promotions for this trip from Viking were also very enticing. My first surprise was with the ... Read More
After taking a wonderful Viking tour and cruise in the Yangtze river in China I was expecting a wonderful experience on the Rhine. The TV and Web promotions for this trip from Viking were also very enticing. My first surprise was with the meals. The menu showed a regular 3 course dinner "à la Americain" instead of a 5 course dinner "à la europeen". We were in Switzerland,France,Germany and Netherlands, after all! Table stewards were obviously fewer than expected and dishes took a long, long time to arrive. Food was well prepared but not traces of "gourmet" at all as promoted. Second surprise was the lack of enthusiasm the program director showed for the places we were going to visit. His presentations were obviously taken from Wikipedia and did not have the kind of information we have had in other river cruise lines in Europe or even from Viking in China. Obviously for this young program director, this was yet another trip on the same river with boring people that are not interested in history. Third surprise was no folkloric presentations at all. I was expecting at least some traditional French Alsatian and German Black Forest singing and dancing groups for entertainment on board and/or during the excursions. None whatsoever. The people who entertained on board or on the excursions played a couple of traditional songs and then only American popular songs. I had to ask the pianist to play some French and German traditional music! Two excursions were obviously designed just for drinking. Specially disappointing was the visit to Drosselgasse in Rudesheim. First, four people on the group were left behind because we were slow walkers and wanted to take pictures. Since the program director did not tell us the name of the Restaurant we were going to we got totally lost. We finally backtracked our steps and saw the program director at the door of a restaurant. They had a group of musicians who again played a couple of polkas an then only American music. The dinner was also "à la Americain" starting with a lettuce salad and the, what Americans think is traditional "German", pork, mash potatoes and sauerkraut. No local food choices on that dinner. Lots of white cheap wine and some extra high alcohol kummel, or similar, that people had to drink from metal glasses screwed to a pole. The other drinking excursion was to taste beer in a biergarten in Cologne. I decided to skip it after the experience in Rudesheim. All in all I think the Viking Sun ship is a little run down and the best personnel of Viking was sent to the new 10 river longships they inaugurated in this year 2013. Hope quality in my next trip on Viking will compare to the tour-cruise in China which I really recommend. Read Less
Sail Date April 2013
I have been on many cruises, but never a river cruise. When I saw an add for Viking's 2-for-1 special I knew it was a perfect opportunity. As far value for the money goes, this cruise couldn't be beat. We saw Switzerland, ... Read More
I have been on many cruises, but never a river cruise. When I saw an add for Viking's 2-for-1 special I knew it was a perfect opportunity. As far value for the money goes, this cruise couldn't be beat. We saw Switzerland, Germany, and France for a fraction of the cost. Every morning we woke up in a new port and got ready for an 8 am tour. While most people like to sleep in on vacation, it was definitely worth getting up. The tours were led by local guides and they were wonderful. They all spoke English very well and provided us with all sorts of detailed information about every town and village we happened to be in. The tours were a huge part of why this cruise was so wonderful. As far as the ship goes it was very nice. The cabins were larger than those on the ocean ships, and very comfortable. Breakfast was always buffet style in the dining room, but they also had a small menu that you could order waffles or omelets from. For lunch we were provided with 2 options, a buffet in the lounge, or table service in the dining room. Dinner was served everyday at 7 in the dining room and the menu always had a local dish so we could try foods from the region we visited during the day. The only bad thing I can say about this trip is that there was some sort of virus traveling around the ship and the staff neglected to tell us. We had 8 people in our group and 5 of us came down with this norwalk-like virus. I became so ill that I was unable to get ashore in Cologne, which should have been the best Christmas Markets on our trip. I also overheard other passengers commenting on being in local emergency rooms because they had become ill. It would have been nice for someone on the ship to mention that something was going around so we could take extra precautions, or for the staff to have been out disinfecting every surface like they do when viruses are detected on the larger cruise ships. If not for this illness this cruise would have been a 10 out of 10, but despite this setback I would still recommend Viking because of the great value. Read Less
Sail Date December 2012
This cruise has been on my bucket list for years. I've seen a few Christmas Markets in other European countries, however some of the ones on this trip were remarkable. We cruised from Basel to Amsterdam from Nov 25- Dec 2, 2013. ... Read More
This cruise has been on my bucket list for years. I've seen a few Christmas Markets in other European countries, however some of the ones on this trip were remarkable. We cruised from Basel to Amsterdam from Nov 25- Dec 2, 2013. My husband and I spent the night before the cruise in Basel at the Best Western Merian am Riem. Our room was right on the Rhine River with a wonderful view of the river and old town. Basel has 2 Christmas Markets. We walked across the bridge to the first one, enjoying our first Gluhwein of the trip. After a lunch of sausages and wine, we walked to the older, larger Market. There were many different items to purchase at this Market. You think you will see the same thing at each market, however that isn't the case. Each town has unique items to buy. If you see something you like, buy it. The following day we took tram #8 to the end of the line and walked about 15 minutes to our boat, the Viking Sun. We only do carry on luggage, so all we had to do was roll our suitcases. There isn't very good signage to where the Sun was docked, we had to ask a few people for directions. We got on the Sun about 12:30pm. A buffet lunch was being offered in the lounge. We took advantage of that and our first complimentary glass of wine and beer. Complimentary wine and beer are served at lunch and dinner, if you want you can even have a glass of bubbly at breakfast, it's in the buffet. A tour into town was being offered around 2pm. Since we already spent a good amount of time touring Basel on our own, we decided to go back into town on our own. We walked to the tram and took the ride into town, about 10-15 minutes, getting off at the larger Christmas Market. After spending about 2 hours there, we caught the tram back to the ship. Our room was ready and our luggage was in the room. The room was spacious with a table and 2 chairs near the window which opened for fresh air. We were on deck 2. I spent a fair amount of time at this table, reading, enjoying a cup of coffee, the view and peace and quiet. The beds were two twins put together. I liked this, as we each had our own comforter. The bed was comfortable and the linens very nice. If I have one complaint, it's the length of time it takes for dinner. You sit at large tables at 7pm, with people you don't know, (soon you'll get to know them very well). There is no buffet, or room service, if you want dinner, you must go to the dining room at 7pm. Many times we didn't finish dinner until after 9:30pm. Fortunately, the complimentary wine and beer flows freely during this time. We were on the boat 7 nights and opted out of dinner for 2 of them. When we were docked in town, we'd get off the boat and walk into town for dinner at a local place. After dinner we'd usually end up in the lounge enjoying the wonderful piano player, I think his name is Dimo? We were usually to bed by 11, as we were up by 6:30 for breakfast and off the boat by 8am for tours. Breakfast and lunch are served in the dining room, or in the lounge in a buffet. We never ate lunch in the dining room, we much preferred the buffet in the lounge. The lunches were delicious, the soups outstanding. You could take as long as you like to eat, or just grab a quick bite. The breakfast in the dining room was buffet, with waiters bringing your coffee, etc. Both of these meals were excellent. Staff was outstanding. We rarely saw our cabin attendant, our room was always clean when we returned from our tours. Tom Ash was the Program Director. He was wonderful, funny, and very hard working. Everyone works very hard on this boat. The staff serving dinner, the front desk,etc. all staff were without question some of the best I've encountered on any cruise. This cruise was very port intensive. We saw many UNESCO Sites, and visited 9 Christmas Markets. We took 2 optional tours, to Colmar, well worth the cost, and the Alsace Wine tour, not worth the cost. Our guides on every tour were excellent, knowledgeable and spoke English very well. My favorite Christmas Markets were, Basel, Strasbourg and Cologne, (where there were 3 markets). The others were also very enjoyable. My favorite included excursions were the tour of Marksburg Castle, and the walking tour of Cologne, both of these tours had the best guides. The scenic cruising of the Middle Rhine was wonderful, so many beautiful old castles on the hills. Unfortunately the weather was dreadful, cold and raining, we had to view the castles from the warmth of the lounge. My photos through the glass don't do this part of the cruise justice. As far as weather goes, it was dreadful. It rained almost daily, and the cold was bitter, temps around 36-38F/1-2C with a biting wind. We never saw the sun except when in Cologne. We used our umbrellas daily, as well as gloves, scarves, hats, rain gear. The top deck was unusable because of the weather. The inside of boat was warm and toasty, never too hot or too cold. The day we docked at Kinderdijk to walk to the windmills, the wind was blowing, the rain was pouring down, it was very cold. We were soaked when we returned to the boat. Would we miss it? NEVER! We enjoyed this cruise and the Viking Sun very much. The Christmas Markets were magical, with twinkling lights and greenery everywhere. I felt as if I stepped back in time. All staff we encountered were very helpful and friendly. The guests were fun to meet, all in the best of moods because of the holidays. We honestly didn't meet one unhappy person. There were no children on this trip, the ages ranged from 20's to 80's, with the average in the 50's-60's. The boat was very clean, the food, good. Can I recommend this cruise, YES, highly. Will I cruise again with Viking, someday, hopefully. Read Less
Sail Date December 2012
It seems ridiculous to gripe about a Holiday Cruise up the Rhine River from Basel, Switzerland to Amsterdam, but when researching cruises, I appreciate details which tend to make a real difference, but are rarely reported. Here are the ... Read More
It seems ridiculous to gripe about a Holiday Cruise up the Rhine River from Basel, Switzerland to Amsterdam, but when researching cruises, I appreciate details which tend to make a real difference, but are rarely reported. Here are the things I feel added up to a completely unsatisfactory vacation. You cannot eat dinner alone. There are only tables for six, eight, ten. It rapidly becomes tedious asking people about their lives and then acting as though you are instant friends and interested. One man's son was incarnated and his daughters didn't want him at their home for Christmas so he was cruising unhappily; another woman's husband had committed suicide. Lots of older people who wanted to talk. I didn't want to go on vacation with them, but did. No Room Service and you can't take a plate to the bar. The food was not good. Breakfast was adequate (a buffet) and lunch was the high point, especially the salads, but dinner was simply bad. A $7.95 All You Can Eat Buffet in Vegas would have been an improvement. I like to sleep with my partner. Pushing twins together works if you really make them into a queen bed and not leave a big open line down the middle. Even the sheets were twin and the blankets (while lovely European cotton) were two twin sized blankets. They were very understaffed. I don't know if this was due to the holidays but, while we had the liquor package (150 Euros more per person) you couldn't get a drink easily because the bar tenders were always off doing something else. People were lined up all the time. The staff didn't look you in the eye because they feared you might ask them for something. They ran out of everything--wine, nuts, juice. The Cruise Director stayed on the intercom incessantly repeating things until you couldn't remember what you were supposed to do. Morning, noon and night--didn't matter what you might be doing in the privacy of your suite, she was talking to you with no way to silence her. It continued in person until you wanted to smack her. The itinerary was not good. Part of it was due to the fact the Rhine was high and we missed some ports, but mainly because the timing was poor. Two hours in Heidelberg, but four in Kinderdijk? Kinderdijk has a few windmills (fabulous) which take maybe 30 minutes at best. We ran through Heidelberg, pretty much seeing nothing. Amsterdam was waiting but we stayed docked for hours in Kinderdijk and didn't get into Amsterdam until we were ready to go to the airport. The other stops were either an Old Town or a church. Everyone was kept in a big group--all 200 of us. So, four big buses would pull up and dump everyone at a small cuckoo clock shop or a glass blowing demonstration. Totally overwhelming so no one saw anything and everyone was unhappy. There is no elevator. It bothered some of the older passengers but we had no trouble going up and down. The problem came when the supplies were delivered or the staff needed to get food platters up to the lounge/bar. The staff formed a human chain to pass wine cases, toilet paper, fruits, fish and all other supplies up and down as needed. Passengers had to dodge the toss and it was embarrassing when you heard the grunts. Every lunch platter was carried up the one set of steps while you attempted to stay out of the way. The staff stays to their daily rituals regardless. Couldn't get off the ship because of high water? Too bad I need to vacuum the room, hallway, steps...now. Ten minutes late to the dining room? Order now, get on the schedule with the rest of the table. If you didn't want to play games with the Recreation Director, she pouted--"It would only take two minutes." They don't have a computer system for accounting. You are supposed to leave your credit card over the last night so "my colleague can do the processing". Every Diet Coke and Old Fashion required a paper written ticket unless you were on "a package". They owed us for a cab ride and couldn't just credit the bill, but rather had to pay out in Euros. You had to leave your room key so they could keep up with who was on or off the boat. Think lines. We were on the top deck but many of the guests on lower decks complained about the smell in their rooms and backed up toilets. That was just rumors for us, but folks were upset. Having Wifi was great. We cruise a lot. We are generally happy people, but the irritants simply added up until we couldn't wait to get off the boat. We take what we spend on vacations seriously and when we realized that we would rather have stayed at home, we knew it was time to report it for others considering Viking. Read Less
Sail Date December 2012
For our honeymoon, my wife and I decided on a Viking cruise down the Rhine. It was my first time in Europe and my wife's second time, but first time in Germany. The staff on board was unbelievable. Very attentive and well trained. ... Read More
For our honeymoon, my wife and I decided on a Viking cruise down the Rhine. It was my first time in Europe and my wife's second time, but first time in Germany. The staff on board was unbelievable. Very attentive and well trained. Tom, our program director helped make our trip very special. His attention to detail was immpecable and the way he interacted with the guests made everyone feel comfortable. Oliver, our hotel manager was equally as nice and accomodating. My wife and I were invited to join Oliver and Captain Harald at the Captain's table for dinner on the final night, which was an unexpected treat. Everyday, the food was great. We took Oliver's recommendation each night for dinner and was never disappointed. I can not say enough about the service on the ship! They were very nice. Always smiling and saying hello. They also liked to have fun with us, which we appreciated. The excurisons that were selected for the group were very fun and informative. The extra side excursions that we chose to do were amazing. Dinner at a German restaurant with live music and the Cologne Beer Culture tour were a lot of fun. The Christmas Markets were a nice treat. Our fellow cruisers made us feel very comfortable, (we were the youngest on the ship,) and we mad a number of new friends. All-in-all, we had an amazing time with Viking River Cruises and we have been back for only two days and have already recommended you to our friends and family. Thanks again to the ENTIRE staff and crew of The Viking Sun!! You went above and beyond and exceeded every expectation that we had!!! Ken and Vanessa, New Jersey Read Less
Sail Date November 2012
Two of the 8 port stops were very dissapointing, but otherwise the trip was absoultely wonderful. The staff onboard the ship were professional & very accommodating in every aspect of the trip. The food was excellent & plentiful. ... Read More
Two of the 8 port stops were very dissapointing, but otherwise the trip was absoultely wonderful. The staff onboard the ship were professional & very accommodating in every aspect of the trip. The food was excellent & plentiful. One of the two days that could use improving was the 4th day at Heidelberg where we toured the Heidelberg Castle. That was a fantastic tour, but only left us 45 minutes to explore the Old Town, which was not nearly enough time in such a incredible historic German city. After the short 'run' through the city, we boarded for Rudesheim. When we docked there, everything in the tiny town was closed, so there was nothing to do. It would have been much better to either leave Heidelberg later, or bus to meet the ship in Rudesheim later that evening. It seemed like a wasted afternoon. The second port stop needing improvement was the day in Kinderdijk to visit the windmills. After we docked in Kinderdijk, a tour guide came on-board & gave us an informational session on the Netherlands & their windmills. She was fantastic & did an outstanding job educating us for about 90 minutes. This could have been done during the river cruise, so that when we stopped at port, we could immediately get off the ship. When we finally were able to disembark, the walk to the windmills only took about 10 minutes & the visit itself only took about 30 minutes. We ended up spending the whole afternoon in Kinderdijk with nothing to do (there is one gift shop there with all the same items at the Amsterdam shops). We could have arrived in Amsterdam early enough to spend time there instead of arriving too late to disembark. Others on the trip complained about those 2 days, but every other aspect of the trip was extraordinary! Read Less
Sail Date November 2012
I've waited a few months before writing this review to see if time would mellow my feelings about this cruise. If anything, they've intensified. We've cruised the Caribbean with Windstar, the Adriatic with CroisiEurope ... Read More
I've waited a few months before writing this review to see if time would mellow my feelings about this cruise. If anything, they've intensified. We've cruised the Caribbean with Windstar, the Adriatic with CroisiEurope and the Danube with Luftner. Based on the fabulous times we had on those cruises, we were really looking forward to our Christmas Markets cruise with top-rated Viking. Sadly, we were very disappointed. Although this was a Christmas Markets cruise (and other cruise lines along the river were decked out in their holiday finery), the Viking Sun's decorations weren't put out until the end of the cruise. What's appalling about this is that, despite the fact that many passengers complained to the staff about this, nothing was done. The food was (to quote another passenger) was "adequate banquet fare." Other than a few regional lunch buffets in the bar area, there was absolutely nothing special about the food. It wasn't bad but it certainly wasn't as memorable as it was on our other cruises. Our Program Director, Tom, seemed more interested in self-aggrandizement than in helping passengers (although, to be fair, some people did enjoy his sense of humor). The tours were good, but I'm sure the same could be said of the tours offered by any of the other cruise lines. Based on our experience, we'll never book with Viking again. Read Less
Sail Date November 2012
The Rhine Getaway cruise from Basel to Amsterdam was our third cruise with Viking. We flew into Zurich three days early to tour Lucerne prior to the cruise. We always like to arrive early not only adjust to the time difference but to ... Read More
The Rhine Getaway cruise from Basel to Amsterdam was our third cruise with Viking. We flew into Zurich three days early to tour Lucerne prior to the cruise. We always like to arrive early not only adjust to the time difference but to also provide a buffer should there be any travel delays. All went according to plan and we took the train from Lucerne to Basel the morning the cruise was due to start. From the Basel train station we took the #8 tram to Kleinhningen and then walked about a mile (we travel light with only carry-on roller board bags) to the where the Viking Sun was to be docked. No ship. Since we were on the dock level we never saw the Viking Rep on the street level directing passengers back to the airport. We walked back down the dock to the other side and found a Uniworld rep who informed us that due to the recent week of rain the Rhine was too high for any of the ships to make it to Basel. We called the Viking Sun to find out what we should do and they also explained that the ship was in Breisach and we would need to take a bus from the airport. They also told us they would check with their representative on the dock and find out where they were. Within 10 minutes a taxi pulled up with another Viking couple to take us to the airport. My biggest frustration was that Viking knew the previous day that the ship was not in Basel and could have sent an email to everyone. In chatting with other passengers we found many similar situations -- and there was NOT any advance notification. The only exception was if you had purchased their pre-cruise hotel package as those passengers were taken to the airport instead of the dock. This was simply wrong of Viking. Since we received dozens of emails before the cruise they could have easily sent an update as to the status of the ship and minimized the confusion. At the airport we met up with about 40 other passengers. We were put on a bus for the 45 minute ride to Breisach to meet the ship. We found starting in Breisach was actually significantly better than boarding in Basel. This was because the docks in Basel were very industrial and about 30 minutes from town. Plus, being Sunday, most everything was closed. Breisach by contrast was a picturesque small town with a hilltop gothic cathedral and terrace with a panoramic view of the Rhine. There was also a very nice wine store in the tourist information office. We felt it was a much more enjoyable place to wander around as opposed to the Basel docks. From then on, our Rhine Getaway went according to plan. All the staff (cabin, dining room, program, etc.) were friendly and did a fantastic job. The meals on board were excellent, except for the soups which were all outstanding. I asked the chef for several soup recipes as they were so exceptional. Each lunch and dinner had some regional specialties plus there was always steak, salmon, or chicken if nothing sounded good. The house wine and beer flowed freely and we never saw the need to order any of their premium wines. As with our previous two Viking cruises, we could not have been happier with the service or the food. Based on other reviews we decided to skip the Black Forest excursion. The thought of riding for more than an hour each way to go to a cuckoo clock factory just seemed unappealing. Instead, we took the local bus from the Breisach train station to Colmar. We spent the day wandering the cobbled streets through the half-timbered buildings. Colmar is a beautiful city especially along the canals in the Little Venice area. We had a typical Alsatian lunch and then returned back to the ship in late afternoon. The other bonus of the local bus is it that it makes stops in several little towns along the way, including Neuf-Breisach with its star shaped fortification wall. We definitely made the right decision. The next day we were off to Strasbourg with bright blue skies that stayed with us till we reached the Netherlands. The Viking Sun was docked about 20 minutes from town so we took a bus and participated in the morning walking tour. Rather than heading back to the ship, we stayed in town, climbed the 325 steps to the top of the Cathedral, had another terrific Alsatian lunch, wandered back through the 'Le Petit France' neighborhood, and took the Viking free shuttle back to the ship later in the afternoon. It was a very enjoyable day in Strasbourg. Our next stop was Mannheim where we took a short bus ride to Heidelberg. We did the walking tour of the castle ruins and old town. We had plenty of time to wander and shop prior returning to the ship. We departed Mannheim at 1:00pm and were treated to a lunch of German specialties and while we cruised toward . We also had a presentation on the 'famous Rdesheim coffee' and galley tour in the afternoon. We arrived at 6:00pm and there were a dozen or more river ships docked there. We had gotten the impression that Rdesheim was a 'happening place' with lots of wine gardens and music. About 9:00pm went walking around in search of some beverages and music. What we found was mostly deserted town with everything closed up except a couple of blocks with bars and restaurants. Maybe it was the time of year or maybe it was too early in the evening, but everyplace was empty. We found a bar, had a drink, and walked back to the ship. Since we were leaving at 8:00am, was really uneventful. The next morning was 'castle' day on the middle Rhine. With the vineyards, little towns, and another castle every 10 minutes or so, it was a very scenic and relaxing morning sitting up on the sun deck taking pictures. Some of the castles were in ruins, some were converted to hotels, some were still being lived in, and others open for tourists. The ship stopped in Braubach to let us off for a tour of Marksburg Castle. It's the best preserved on the Rhine, both inside and out. It's up on a towering hill with great views of the Rhine and surrounding countryside. With its commanding position, there was little doubt why it had never been attacked. The tour was outstanding and probably the best of the cruise. Meanwhile, the Viking Sun continued downstream. We rejoined the ship at lunchtime in Koblenz and then had the rest of the day to explore the town. The ship was docked on the Rhine just a short distance from the point where it meets the Moselle. Koblenz is an old, well preserved city and easy to wander around. We left early the next day and arrived in Cologne about 9:00am. After the morning walking tour through the rebuilt 'old' town to the Cathedral, we had the afternoon free to explore the city. The only optional excursion we did on the cruise was the evening Cologne Pub crawl to four different 'Brauhauses'. They each produce their own variety of Klsch, the local beer. All four were very good and each had a slightly different taste. Maybe because it was a Friday night, or maybe because it was such a warm evening, the town was jumping. Each brew house we went to was jam packed but our guide managed to get our group of 11 a table. It was a really fun time. We made it back to the ship about 11:15pm, just minutes before the Viking Sun left for the Netherlands. The morning was spent cruising toward Rotterdam, tasting Dutch cheeses and Liqueurs'. We had a very good lecture on the history of Holland and windmills prior to an excursion to the Kinderdijk Windmills. While interesting, too much time was allotted. Most everyone felt that we got back late and were rushed getting ready for the Captain's Farewell Cocktail and Dinner. With Champagne in hand, we toasted to an excellent cruise, and a terrific dinner of Lobster Thermidore, and prepared to depart the following morning. Disembarkation in Amsterdam was a breeze. We were docked just outside the Central Train station. Since we were staying just a few blocks further, we walked off the ship, past the station, and to our hotel. It was about 9:00am; we dropped our bags and headed out to re-visit Amsterdam. Our Rhine Getaway cruise was fantastic and we look forward to our next river cruise with Viking! Read Less
Sail Date October 2012
We celebrated our 40th Anniversary on this cruise. The ports were wonderful as we had never toured Europe, except in England and Scotland. The ports of call were excellent and very informative along with beautiful. The staff on board ... Read More
We celebrated our 40th Anniversary on this cruise. The ports were wonderful as we had never toured Europe, except in England and Scotland. The ports of call were excellent and very informative along with beautiful. The staff on board the Viking Sun was the BEST and were very personable and fun to be around. The food was FANTASTIC and more than we could eat or should eat for the most part and the choices were supurb. The small number of people on board made for a relaxing and rewarding trip as we were able to meet lots of new people and share previous cruising experiences and learn about new ones we wanted to add to our bucket list. We stopped in Kinderdijk for the windmills, in Koblenz & Redesheim for castles, in Heidelberg & Speyer for cathedrals, Strasbourg for more cathedrals, in Breisach and the Black Forest for their first snow (fantastic timing) and ended in Basel - our first time in Switzerland and we want to go back soon. I would highly recommend Viking Cruses to anyone, and I have to many of my friends already. WE are already planning when we can take another Viking cruise, probably to Russia or on the Danube River. We want to do both at some point. We are nearing retirement and plan to travel a lot when we do. Hats off to Viking for a wonderful job well done and we can't wait to board another of your wonderful ships and sail to new an exciting ports of call. Read Less
Sail Date October 2012
We chose a river cruise because we have been on at least 20 ocean cruises and we wanted something different. For the most part we really had a nice time, notice I am not saying "GREAT" time. The ship was beautiful, our cabin ... Read More
We chose a river cruise because we have been on at least 20 ocean cruises and we wanted something different. For the most part we really had a nice time, notice I am not saying "GREAT" time. The ship was beautiful, our cabin was clean and comfortable and the crew was wonderful. We enjoyed the smaller passenger count, we had 181 and only having two decks to really have to navigate was quite nice. On the flip side....we were the youngest passengers by 15-20 years and many of these people are quite slow. We had many walking tours, even though we were divided up in 4 groups, many of the "older" passengers could not keep up, hence it slowed the rest of us down. I really think they need to put the passengers in groups by giving them a walking test of some sort. The average age is 70-80, yes they are all well traveled people BUT they are in denial of their limitations. I wish Viking would market to younger people that are more active. We could have used some bikes on the boat to just take out at our leisure, as I know other river cruise lines do this. We missed not having a fitness center even though we walked everyday. Everyday was so structured, you get up, eat breakfast, go to the buses, do the tour, come back and eat lunch and the afternoon may or may not be at your leisure. The best day was when we were actually cruising during the day to see the castles along the Rhine, it was so much more leisurely and we didn't feel rushed in the morning. The headset idea for hearing the guide is wonderful (if they work). That way if you lagged behind to take pictures, you could still hear what they were saying. We had a wonderful cruise director, Tom, he kept us in stitches and was very organized. We had an excellent cabin steward, she kept our room spotless and with plenty of clean towels. The food on the cruise got better with each day, not sure why they did it that way but the dining room was understaffed. Many nights our ordered was taken by the maitre d, one night we didn't even get our meal until 9:00 and we entered the dining room at 7:00. A little short staffed in the dining room. No assigned tables so everyone herds into the dining room at the appointed time. The one nice thing is the portion sizes are quite a bit smaller than a normal cruise ship, the wine was free flowing but god forbid you want a beer at dinnertime...good luck. The buffet lunch upstairs is very nice but sitting at tiny tables with 4 people got to be just impossible. We would go on another, but not for another 20 years or so. Read Less
Sail Date October 2012
Viking Sun (Retired) Ratings
Category Editor Member
Rates 3.0 3.9

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