Sail Date: April 2018
It was a cruise with our children and grandchildren and scuba diving in Grand Caymen for our son in law, Galveston departure, and activities for children were reasons for this choice. This is our 5th cruise with various cruise lines. ... Read More
It was a cruise with our children and grandchildren and scuba diving in Grand Caymen for our son in law, Galveston departure, and activities for children were reasons for this choice. This is our 5th cruise with various cruise lines. Entertainment was outstanding especially Stephani Parker, the aerial show, and ice skating show. That was probably what we would rate the highest in comparison with our other cruises. The variety of activities for children with slides and water activities, putt putt golf, rock climbing wall, and ice skating rink were great. The kids club was fun on several occasions for grandchildren aged 9 and 7. I especially loved ice skating with my granddaughter. Food and service were good and comparable to our other cruises. Our main complaint was pathetic internet service that was expensive for the lousy service. When we asked at guest services they couldn’t even suggest better spots on the ship. We did try several locations which helped a little, but not much. It seemed like there were lots of things with extra fees that weren’t typical from other cruises. Read Less
Sail Date: April 2018
We choose this cruise because of it going to the Caribbean. This was our first time on Royal Caribbean, but have been on Carnival multiple times. Overall a good cruise, but some improvements are needed. We also noticed that Carnival beats ... Read More
We choose this cruise because of it going to the Caribbean. This was our first time on Royal Caribbean, but have been on Carnival multiple times. Overall a good cruise, but some improvements are needed. We also noticed that Carnival beats Royal Caribbean in a few areas. When you book a suite, you should get upgrades that go along with it, (Carnival offers) like complimentary bottles of water, priority chairs at the pool deck and so on. The only real thing we received from booking a suite is the larger stateroom and it was a great room. We used the spa for a couples massage and during the entire massage while the relaxing sounds were playing, the kids that were running around on the mini put golf course right above us were very distracting, not so relaxing after all. The food was very good everyday. We booked the all access tour of the ship on day 6, but never received anything from the excursions desk as to where to meet or what to wear. I had to call and guest services told us where to go and when we got there were sent back to our room to put on long pants and closed toe shoes, (makes since, just no one told us prior to.) Read Less
Sail Date: April 2018
We are experienced Disney and Princess cruisers, but tried RCL for this Spring Break cruise because of the price and amenities for our kids, 3 and 6. It was a great value and I’d cruise Liberty OTS again. Pros: - Splashaway ... Read More
We are experienced Disney and Princess cruisers, but tried RCL for this Spring Break cruise because of the price and amenities for our kids, 3 and 6. It was a great value and I’d cruise Liberty OTS again. Pros: - Splashaway Bay was a blast - service was excellent - even though ship was fully booked, it did not feel crowded. We did not wait for elevators like we have had to on Disney before. - entertainment was top notch — loved the guest singer, Stephani Diva of the Seas; loved the ice show encore Cons: - too many smoking areas; casino reeks and pool smoking is right by kids area - can not get from one end of ship to the other on deck 4, unless you want to walk through nasty casino smoke, or deck 3 - food was decent. Not the best but not the worst. Steaks were supposedly cooked to order but we’re way off temperature (eg, medium rare was brown all the way through) - ship is starting to show a little wear and tear, but not too bad - electronic locator boards by the elevators do not always have accurate directions - some activities are only opened select times Royal seems geared more toward older kids with the activities than Disney, but our kids still had plenty to do and loved the trip. Definitely a great value! Read Less
Sail Date: March 2018
We were on the Liberty of the Seas Western Caribbean cruise which included stops at Roatan, Costa Maya, and Cozumel. We arrived and were in our cabin in less than a half an hour. If you bring your own lanyard for you sea pass card ask ... Read More
We were on the Liberty of the Seas Western Caribbean cruise which included stops at Roatan, Costa Maya, and Cozumel. We arrived and were in our cabin in less than a half an hour. If you bring your own lanyard for you sea pass card ask the person issuing your card to punch a hole in it, otherwise you will need to go to customer service on the ship. We had a superior balcony cabin, it was a little outdated but extremely well taken care of and clean. There was tons of storage and there were two nice chairs that reclined all the way and a table on the balcony. In fact one afternoon my husband put the two chairs together and had a nice nap on the balcony. I do wish they would start making larger showers. I am thin but shaving my legs was a challenge. However the water pressure was excellent. Our stateroom attendant was Kenyan. He was excellent and seemed to know when we left the room in the morning and evening and promptly cleaned our room. We ate all our dinners, except one, in the main dinning room. Our servers Sherman Williams and Rahul were both excellent. They had my husbands ice tea ready for him every night without asking. Service was fast, so I am not sure why others complained. We did have my time dinning and I made reservations ahead of time for 5:30 and 6:00. The one dinner we ate in the Windjammer was not nearly as good as the main dinning room. The Windjammer is buffet style and was decent for breakfast and dinner although I wish they offered a better selection of pastries. On sea days we spent our days at the Serenity pool. It was difficult to get prime seats even a We ate all our dinners, except one, in the main dinning room. Our servers Sherman Williams and Rahul were both excellent. They had my husbands ice tea ready for him every night without asking. Service was fast, so I am not sure why others complained. We did have my time dinning and I made reservations ahead of time for 5:30 and 6:00. The one dinner we ate in the Windjammer was not nearly as good as the main dinning room. The Windjammer is buffet style and was decent for breakfast and dinner although I wish they offered a better selection of pastries. t 8:00 am. By 10:00 am all the seats were taken and we were packed like sardines. We saw the ice skating show which has previously mentioned is not to be missed. Up in the air, sort of a Cirque du Soleil show, was also excellent. We thought the singing, dancing, and acting in Saturday Night Fever left something to be desired. We were never harassed by sales people, a smile and a no seemed to suffice. We purchased a coffee card. In the past I read there was confusion over what size coffee constituted how many punches. They have solved this problem by now offering only one size and no matter which flavor or type of coffee you request it is one punch per coffee. Getting on and off the ship at the port was extremely easy and fast. I did find it amazing that to get out of the port each port had it set up so that you had to pass through a maze of shops before you could find the exit. In Roatan we did the Tabyana Beach Break. The snorkeling was amazing and as good as any scuba dive I have done. The beach and water was very nice, however by 11:00 am we were packed like sardines again. The shuttle bus runs every half hour back to the ship. In Costa Maya we went for Beach day at Almaplena Resort. It is a very small eco hotel. The beach was great and had plenty of room to spread out. Unfortunately the wind was so bad and the seas so choppy that we could not get in the water. Cozumel we opted for a resort for a day pass and went to Melia resort. The beach was beautiful and the water was gorgeous, but there was not decent snorkeling. For disembarkation we opted to carry our own bags. They give you a time to disembark but our experience was that it really did not matter what time they gave you we showed up at our designated area and just got off when we wanted to. Overall the weather was great and a majority of the staff were friendly. The ship was well taken care of and seemed to be plenty to do. If one likes cursing this a great cruise. Personally we will stick with all inclusive resorts, where EVERTHING is included and you are not packed like sardines at the pool and beach. Read Less
Sail Date: March 2018
We left out of Galveston, Texas and it was pretty smooth getting checked in. Once we got to waiting to board area it was a bit confusing and the pressure sales for drink packages and dinner packages started. Once we got on the ship it was ... Read More
We left out of Galveston, Texas and it was pretty smooth getting checked in. Once we got to waiting to board area it was a bit confusing and the pressure sales for drink packages and dinner packages started. Once we got on the ship it was nice. Rooms were originally supposed to be ready at 1 pm. That changed to 1:30 and then 2 PM. Not a huge deal just would have been nice to know the exact time. We had a balcony suite on level 9 and it was a great room and level of ship to not get a bunch of spray when the ship was moving. We had joining cabins with family friends in the connecting room and it was perfect! Room was a good size, our cabin steward was Abraham Lincoln and he was outstanding!!!!! Our room was done up in the morning and also turned down at night. He was super friendly and checked in on us often! Great employee!!!! We purchased the 3 dinner package and went to Giovanni's, Chops and Sabor. All 3 restaurants were OUTSTANDING!!! The service was great, food was great and atmosphere was really nice! Deluxe Drink package was good. We both purchased it and we had no issues. We liked that it included the specialty coffees too. We ate at Rembrant for our anytime dinners and the food was outstanding and service was amazing! We ate at the Windjamer Buffet and the food overall was good. A few things over cooked however everything else was yummy. There were 7 of us total and we all were happy with the food there. We saw before going that they had sushi however we never saw any. Bars we went to were good, the pub was one of our favorites. Got treated really well in there and drinks were good. We went to Olive and Twist and really liked the location and vibe of it. During the day kids are allowed and at night time is adults only. Piano bar was fun! Boleros Lounge was a great bar as well, music and good drinks! The bar in the Casino was another favorite for service and taste of drinks. Sheldon was great. He remembered my husband and my drinks from 3 days earlier! Great service from him!!! We saw a few shows and they were all great, especially the Ice Skating show! Pretty Amazing actually! Olympic style skating. Lots to do on the ship for everyone in our family. A few things could have been a bit better or more clear from Royal Caribbean: We have two teen age daughters and one down fall that we had was when booking the cruise I had called and talked to Royal Caribbean staff at the 800 number along with looking on line at our ships information. They have everything listed down for teens as 12-17 years old so we thought at times when we split up for the girls to go do teen things and my husband and I to enjoy date time it didn't quite work that way. Anytime our girls wanted to do the FlowRider, Rock Climbing or Ice Skatine one of us adults had to be present the whole entire time with our 12 year old (she was 3 weeks away from 13 years old). We couldn't just check her in and leave we had to stay until she was done. Even with the waiver being signed. I also called and checked on Spa services for teens and I was told they did have spa services for teens. That was not the case. We asked and were told they didn't know if they had any for teens, then they told us they would call and let us know what they had (never received a call) checked again and were told the 14 year old could do something however not our 12 year old. Bummer again, even asked to sign a waiver or consent for them to do a massage or facial on her and they would not. Web site shows Spa Youth however they said there was nothing for teens. Ports were great. Roatan was fun, we went to Little French Key and they had a lot to do there! Paddle boards, kayaks, etc. Would go again. Big French Key is connected to it as well so if you are looking online at them they are the same area and connected together however run individually. Shuttle included and easy to find outside pier. Good drinks, we did not eat while there. Next, was Costa Maya and that was a fun island. We took a taxi the downtown area. It was along the beach. Lots of shopping and had some food and drinks on the beach. Massages on the beach too. Great deal for 7 of us to get massages!!! Probably one of the best I have had! Last stop was Cozumel. We went to the downtown area. Lots of stores to shop in. Quite a few had people outside being kind of pushy and in your face to go in their shop. We know that is their business however when they don't stop it gets kind of old quickly. Some people we came across were very nice and not pushy. Costa Maya was much more mellow on that part so it was more enjoyable. Over all the cruise was wonderful. Read Less
Sail Date: March 2018
I should start out by saying that this was my 8th cruise, and 2nd on RC. My last cruise on RC was almost 10 years ago, and last sailing was on Disney Cruise Line 2 years ago. We chose this sailing (3/25 - 7 day) based on the itinerary and ... Read More
I should start out by saying that this was my 8th cruise, and 2nd on RC. My last cruise on RC was almost 10 years ago, and last sailing was on Disney Cruise Line 2 years ago. We chose this sailing (3/25 - 7 day) based on the itinerary and the week because the kids were on spring break. Now I realize we paid a premium to travel during spring break, but overall I didn't think we got a good value on our investment. PORT: Embarking on the boat was good, but disembarking was nuts. We did self disembarkation with our luggage and that took about 2 hours to make it off! I've never had that happen before. The Galveston employees acted like this was their 1st time dealing with this many people. By the time we got out at 10am the next set of cruisers trying to check in had arrived and it was madness at the port. I've mostly cruised out of Miami and this port could really use some tips as to how to streamline those leaving and arriving at the same time. Not a good system in place. ROOM: We had room 3618, an oceanview. The room is definitely dated and needs some updating asap. Our bathroom had so many issues with the toilet not flushing. We were 2 adults/2 kids and so had the trundle beds down which made our room feel even extra small. Our attendant Jeremy was fabulous and was the saving grace of the bathroom issues we kept having. RC should not rent out rooms if they aren't functioning to proper standards. FOOD: We got stuck with the early dining at 5:30 and on sea days it was fine but on port days when you got back at 4:30 it was a struggle to get ready quickly. I thought the food was just OK. For formal nights they don't do a filet or lobstail like the other cruise lines do, not sure if they've all done away with it, or if it's just RC. Everything is an upsell with RC, constantly trying to sell you more food and drinks. No more free sushi, or midnight buffets, or special desert times. I'd rate the meals 3.5/5. Our best meal was actually at Sabor, the mexican specialty restaurant, but of course we paid an extra $70 plus 18% gratuity to eat there (2 adults/1 kid, our 2nd kid didn't eat). I don't mind spending $ on meals, but when the best meal is the one you must pay additional for, well that tells you something. The cruise fare covers meals, so it should cover "amazing" meals as well. ENTERTAINMENT: Again, JUST OK. The cover band Rookie was surprisingly good, but the rest of the shows were just alright. No broadway caliber entertainment on this ship. The last night's show was a dud as well. The cruise director belted out some songs?? Did someone cancel on them? Don't get me wrong, he wasn't bad, just not what I would expect our a last night farewell show. The ice skaters did put on a good show. OVERALL: I'm rating this ship 3/5. Food was OK, entertainment OK, and the boat was OK. They are constantly trying to get you to buy drinks, more food, and countless activities. The daily itinerary had lots of activities, but at least 60% of them required a fee. They needed better activities other than "trivia" at the bar or karaoke at the bar, or a meet and greet at the bar. I didn't send my kids to the kids clubs nor did our friends because due to their ages they would all have been split up. Besides the kids clubs, they didn't have many children's activities planned for the kids. Given it was a spring break cruise some non-kids clubs activities should have been in order. After the 8:30 show, not much to do with kids but put them to bed or go see a movie on the pool deck at 10pm. The dreamworks photo ops and parade were a nice addition and good to have. One of the few things my kids really liked. Pools were fine, but the Splash area was incredibly windy each day that my kids didn't like to hang out there because it was so cold with the wind. We didn't get to try the slide with the tubes because on both days we attempted to go it was closed due to the wind. My husband did the flowrider and he did enjoy it. I'm not sure I'd do RC again since everything was just OK and nothing blew my mind. I will also highlight that each day before we left for port we had to go to the pool to get towels to take off the ship, which was totally fine. Well to our surprise, the Allure (their newest ship) was parked next to ours at Cozumel and they actually had a tent outside with music/dancers, giving out towels as a convenience to their guests, and towel drop off was there as well. What a nice perk for the Allure cruisers, but why didn't the Liberty of the seas guests get that perk as well? Hmmmmm..... Read Less
1 Helpful Vote
Sail Date: March 2018
Royal Caribbean really dropped the ball on this cruise. From the embarkation to the disembarkation the cruise was nothing short of a disaster. Lines were long, staff was rude, and the food was mediocre at most restaurants. The only word ... Read More
Royal Caribbean really dropped the ball on this cruise. From the embarkation to the disembarkation the cruise was nothing short of a disaster. Lines were long, staff was rude, and the food was mediocre at most restaurants. The only word that the cruise line seems to know is NO. We asked for another wash cloth as only two were provided for three people and we were told NO. We asked for another deck chair and we were told NO. We asked if there was anything that could be done about the loud children running up and down the hallways and we were told it was their spring break and there was nothing they could do. Well. it was my spring break too and I paid for my cruise why should I have to deal with the noise and rudeness of the teens? In all fairness this was not RC's fault but staff should have been available to quiet the teens. There were plenty of activities for children and teens on the ship - not so much for everyone else if you don't drink. I guess this is how a great deal of the ship dealt with the noise and unruly children on board. I would recommend that RC schedule activities for their paying cruisers (painting classes and the like) or risk loosing future revenue. I have cruised many lines and have NEVER had such a disappointing cruise. I am now actually rethinking if I ever want to cruise again (I DO LOVE CRUISING) because of this terrible experience. The cherry on the cake was disembarkation - some rude cruisers and the poorly planned and managed exodus caused many to nearly come to blows. Many staff members commented that they were going to receive three hours of yelling and anger from passengers because the whole process was so flawed. The process was terrible. RC needs to take a page from other cruise lines and improve customer service or get out of the cruise business and allow other lines to pick up the customers. I boarded the ship expecting a fun adventure and was miserably disappointed. There were highlights on the cruise they were: Eliot and the young lady from Brazil who hosted trivia. The Chef's Table was expensive but WELL worth the price. The food and wine parings and service was sublime! Best tomato soup on Earth was served on this dinner. This was dining done right! All in all i recommend that you find another line or certainly another ship to spend your money on! Read Less
Sail Date: March 2018
We chose this cruise because it departed from Texas, a shorter flight than to Florida. It was a family vacation with teens, adults and seniors. There were a lot of activities for small children not a lot for teens. The service ... Read More
We chose this cruise because it departed from Texas, a shorter flight than to Florida. It was a family vacation with teens, adults and seniors. There were a lot of activities for small children not a lot for teens. The service (servers, room attendants, etc) was exceptional. So friendly and accommodating. The buffet food was better than the main dining room food. Shows were ok, thought there was going to be big shows every night. Didn’t really like Saturday Night Fever, wasn’t family friendly. There should have been more explanation of the emergency drill when we first arrived- we had no idea where to go or what to do. My kids were quite anxious about it. The ports were alright, very commercial, all about buying souvenirs. There were just too much focus on buying diamonds, jewelry and watches. The smoking section was right beside the pool - yuck! There should be a separate place away from families and kids. There should also be a place where we could get our free drinks (lemonade, juice etc) near the pool instead of having to go into the buffet room to get it. As well as snacks like popcorn, pretzels, chips etc. There’s only sweet snacks (ice cream, cookies) or fruit at the cafes or buffet. Pools weren’t big enough, we were bumping shoulders. Don’t think we will cruise again, just too many people, too noisy Read Less
1 Helpful Vote
Sail Date: March 2018
The ship was very clean and the food was great. The main dining wait staff was outstanding. All staff were kind and courteous. Embarking was painless, it was a very well organized process. There are so many things to do on the ship that on ... Read More
The ship was very clean and the food was great. The main dining wait staff was outstanding. All staff were kind and courteous. Embarking was painless, it was a very well organized process. There are so many things to do on the ship that on our cruising days, we still had plenty to do. Excursions: Cozumel, Mexico: We did the Jeep Tour. This was the most organized excursion that we had the entire trip. We got off of the ship and there were clear signs and guides that led you to where you needed to be. Our guide was amazing, he knew so much about the land and truly seemed to enjoy his job. I was surprised the jeeps were hard top jeeps, but after taking the trip I completely see why and I was grateful the hard tops stayed on. I will say that the path you go on with these jeeps is beautiful and fun to drive, I would NOT suggest it if you have any sort of back or neck problems. The trail you take is VERY off road like. I enjoyed this but I do see how it could cause problems for others. They took us for a lunch on the beach and all of the food was great! Georgetown, Grand Cayman: We did the dolphin push pull and turtle farm excursion. This is a port that you have to tender to and I was not a fan of that process. I feel like this whole day was filled with rushing and hurrying to get to a location and then sitting at that location for an hour before doing anything else. When we got to the island (off the tender) we got to the main area. The check ins were not clearly labeled and it was chaotic. The staff at the excursion check in seemed overwhelmed and not in control what so ever. We were asked to wait in a different line because we were "5 mins early" and while waiting in that line we were forgotten about. Our group of four was split up during the transport to the area. Once we got to the turtle farm/dolphin area, we were taken to the turtle farm first. When we arrived they told us we had 30 mins in the turtle farm. We had a guide that said, "we don't have a lot of time" so he rushed us through the turtle farm to the part of the farm where we were able to actually hold the turtles. Actually interacting with the turtles was an amazing experience, I just wish we would have had more than 30 mins to do so. From the turtle farm we walked across the street to the dolphin push and pull and this was phenomenal! I didn't feel rushed here and the the trainers at the center were all so kind and amazing. The dolphin push/pull experience really saved this day from being a total frustrating flop. Falmouth, Jamaica: There were some hiccups with this excursion, but it wasn't the fault of Royal Caribbean or the excursion staff. We did the zip line and rafting tour. There was a ship that arrived early and another that arrived late but was to leave earlier. I was so impressed at how organized and well ran the excursions were on Jamaica. These ladies really had it together. Once we got to the excursion, it was absolutely beautiful. The locals that we encountered that were working the excursions were hands down the nicest, most friendly, and most fun people to be around out of all of the excursions we did. I absolutely loved this stop!! Read Less
2 Helpful Votes
Sail Date: March 2018
I chose this cruise because it was recommended. It was a late purchase so I didn't have much time to explore others. I wasn't looking for a party cruise nor was I looking for a sleepy cruise. A balance in between would have been nice. ... Read More
I chose this cruise because it was recommended. It was a late purchase so I didn't have much time to explore others. I wasn't looking for a party cruise nor was I looking for a sleepy cruise. A balance in between would have been nice. To be fair, there appeared to be many other passengers who were having a great time. I saw them mainly around the pool area drinking, watching t.v or listening to the DJ spin music. I also saw them enjoying their vacation in the casino as I made my way through. I wasn't impress with either of those activities. I tried to play bingo until i realized it was going to cost me. I even wanted to do pilates until I saw the $$ sign next to the event on the brochure of daily activities. I simply was left unimpressed with my experience on the Royal Caribbean Liberty of the Seas, though not by the total experience. I met some really nice people from all over the world. I didn't get the impression that the staff was being nice because they were simply doing their job. I had some real genuine exchanges with the staff that left a nice impression on me and my family. Read Less
Liberty of the Seas Ratings
Category Editor Member
Cabins 3.5 4.4
Dining 3.5 3.9
Entertainment 3.5 4.1
Public Rooms 4.0 4.4
Fitness Recreation 4.5 4.3
Family 4.5 4.3
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 3.5 4.3
Value For Money 4.0 3.9
Rates 4.0 4.1

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