Sail Date: November 2018
We planned this cruise or year ago thinking it would be an easy trip from Austin to Galveston. We have never been on a Royal Caribbean cruise and had a great time! Our room was quite spacious and our family of four but really comfortably ... Read More
We planned this cruise or year ago thinking it would be an easy trip from Austin to Galveston. We have never been on a Royal Caribbean cruise and had a great time! Our room was quite spacious and our family of four but really comfortably in the panoramic family room. We went to Chops the first night and had a lovely steak. The remaining week we either ate in the Main Dining room or buffet. It just depended how tired we were. Both were equally tasty. Each port day we took an excursion. In Roatan, we did the underwater motorized cycles and snorkeling. Highly recommended for anyone and how cool is it to swim underwater without scuba gear. In Costa Maya, our girls did the dolphin experience and they got to kiss and swim with the dolphins. Much better experience than most ports. Friendly and personable and took great picture packages. In Cozumel, we did the ATV Jungle tour and snorkeling. We came back to the boat head to toe covered in mud. So much fun and great for any age. This tour latest about 5 hours. At the ship, we saw almost every show and we enjoyed everyone of them. We found the ship to be well maintained and easy to find stuff. We loved Sorrentos and the Coffee shop. We never found ourselves bored. On the negative side, one of the most annoying things about the week is the photographers. They were everywhere and always seems to be in the way of th walk ways. I understand wanting to capture the moment but it was over kill. Read Less
Sail Date: November 2018
They allowed smoking all over your ship, even in areas clearly marked as non-smoking. They definitely do not care about passenger safety. We purchased a balcony suite, and we could not even use the balcony due to all of the smoking ... Read More
They allowed smoking all over your ship, even in areas clearly marked as non-smoking. They definitely do not care about passenger safety. We purchased a balcony suite, and we could not even use the balcony due to all of the smoking on the nearby balconies. Security was called repeatedly, they would arrive 10-20 minutes later, well after the smoking was finished, not smell it, and refuse to go check adjacent rooms (even to simply ask other passengers). They refused to notify passengers over the PA system, they refused to send some paraphernalia to rooms about no smoking areas, and nothing at all was done about it. Almost nothing was ever open. Even though some shops, restaurants, and bars shad stated hours (or hours were stated on your TV shows by the cruise director), the venues obviously picked and chose when they wanted to be open. Nothing would open till late in the morning, and everything closed early in the evening. We did not go on a cruise, and purchase the unlimited drink package, just so that we had to sit in our room (not on our balcony) and do nothing. Numerous times we would eat breakfast, then go for a walk to try and find something to drink (anything, not just alcohol) and nothing would be open. The cruise director stated that the coffee shop was open 24/7. But, we were made to stand in line till 06:30 one day, because the guy would not serve anything till then. After numerous complaints, with nothing being done, we decided to ask for some form of refund. Since we paid for a balcony that we could not use. The customer service person went to the back, and stated that they were very sorry, and we would receive a ten percent refund on the cruise and a bottle of champagne (which was a nice gesture, but we had the unlimited drink package - so it cost them nothing). Later that night, we received a letter saying that we were being offered ten percent off our next cruise. That is unacceptable as we are never planning on taking a cruise again, especially not on Royal Caribbean. Our Playa Mia excursion in Cozumel was great. We are very happy that we did not book snorkeling with RCI. Luckily we did not book anything in the Grand Cayman. Though the Tortuga store personnel left a lot to be desired, so we did not buy anything there. Our RCI excursion in Jamaica was a tour and rum tasting excursion. We were led to believe that we would be touring around tasting rum at various places. But, in reality, we were driven to an overlook owned by the excursion company (where were were expected to buy drinks and souvenirs); then we were driven to a single store that was owned by the excursion company, for more souvenir shopping; then we were driven to their compound (Reggae Hill), and expected to buy lunch and even more souvenirs. Finally, after we were adamant that we did not want food, we were walked a long way across the compound (definitely not on ADA paths, which should be noted on the description), and given a five minute rum tasting. We were only given six rums that are owned by the excursion company as well. Horrible excursion. About halfway through the cruise, the ship began to reek of sewage, and cigarette smoke. It was very disgusting. We were also assured that tax was only on any alcohol over one gallon. Yet, we were harassed by security guards pretending to be federal tax agents and made to pay tax on everything, or suffer violence. In addition all of the security guards were very rude. And, don't forget the taking of my pocket/wallet multi tool, from my wallet (because it's not allowed - though that is not noted anywhere on your site), yet leaving me with multiple pocket knives (on me and in my luggage), and two more pocket/wallet multi-tools in my checked and carry on luggage. Complete stupidity. The food was bland in all of the dining rooms. The bars were barely ever open. The movies always played late at night (when the bars were closed) or during dinner). The staff watched people smoking in non-smoking areas, and did nothing. This was literally the worst vacation I've ever taken. Read Less
3 Helpful Votes
Sail Date: November 2018
Sailed on Liberty for 3rd time from Galveston. We were 5- 2 grandparents, 1 granddaughter 11, her parents. Overall it was an excellent cruise and here are a few specifics: Embark, Debark-flawless. A big ship but they were prepared. Get ... Read More
Sailed on Liberty for 3rd time from Galveston. We were 5- 2 grandparents, 1 granddaughter 11, her parents. Overall it was an excellent cruise and here are a few specifics: Embark, Debark-flawless. A big ship but they were prepared. Get a porter-it makes both ends much better. General- lots of kids-over thanksgiving you would expect it. Our 11 year old had a blast. All the water slides, etc were very popular and used a lot. Most kids behaved well and were not a problem-thanks to the parents that were there. Ship needs refurb trip. Carpets were worn and in need of replacement in halls. The art work in halls was pretty tame and mostly photos.. Elevators were busy all the time, but you expect that. Weather was great, no waves at all. No noro or sick people around. One elevator was out of service the whole cruise. Service was excellent, all around the ship by all workers. RCCL has a great training program for this. Captain was around ship and his announcements were very interesting. He was from Tampa. I want to single out our room steward Anthony on deck 10. Very good and above par for sure. Entertainment- the Wendy Thornton Band was excellent. They have connections to the Bubba Feathers Band and are really fun to dance to and listen to . RCCL on Liberty is still keeping the dance band in the Star Lounge and I hope that continues. It is what makes this ship fun. Theater was 2 dance shows and 3 comedy acts. In the Air is very good- go see it but be there early to get a seat. SNF we had seen twice did not go. Ice show was 2 days-one afternoon and one evening. As good as always, liked this one for the range of music. Schooner lounge and other music was good, about average which is still good. Boleros jumped at night with Latin. Fun atmosphere.There was an Eagles tribute band in the theater also that if you liked them you would like. Crowd loved it. Lots to do on board at night-daytime was mostly pool deck. Liberty is using movies very well, saw a couple that were fun. Oceans 8 and Ant Man. NFL game and a few college games for football. All in all lots of fun shipwide for all of us-even us grandparents! Food- MDR was very nice. Numerous menu choices each night that I liked.I tend to be a little like Mikey-will eat most things, but our group liked it all too. Thanksgiving was a very fine Turkey dinner. Chops I think is overpriced. Some items from the MDR menu, steaks were fine, service excellent, but pricey. Windjammer was full, but were able to get a window seat at all times. It is big. Food for breakfast was great, lunch ok, din not eat dinner there. The pizza in promenade was very gooey and good. The best dining we had was the night we did Chef's Table. Pricey, but oh wow! 3 hours and worth it all. Best Filet Mignon I have ever had, but the dessert was to die for. Never have seen what they did-this was worth the price. 5 courses of wine were nice too! Ports- have been to Cozumel and Cayman a lot-did not go ashore. Falmouth took the Green Grotto tour-a cave-and it was fascinating. Unlike most caves, has a great history. Also went on Falmouth Trolley which you get at the far end of the pier. 25 dollars and worth it. Takes an hour, and is really informative. Not connected with ship. Over all it is a very nice cruise. Do not like some of the Royal Fleet, but Liberty is a lot like it used to be fleetwide. Have another booked in Sept. Captain and other officers continue to predict that Oasis is coming to Galveston and Liberty is headed to Asia. Would be fun to have that class in Texas, but Liberty will be missed. Time frame is 2 years for the change, Captain said with a new terminal ? there may be 2 RCCL ships in Gtown all year. We will see.Hope this helps. Read Less
Sail Date: November 2018
Boarding was relatively easy and got thru customs without a hitch. All went very quickly as did disembarking on the return. We carried on 4 bottles of wine (2 for each stateroom is allowed). There were lots of things for the kids to do. ... Read More
Boarding was relatively easy and got thru customs without a hitch. All went very quickly as did disembarking on the return. We carried on 4 bottles of wine (2 for each stateroom is allowed). There were lots of things for the kids to do. They enjoyed ice skating, the water slides and especially being able to get pizza almost 'around the clock'. We did the character breakfast ($10 extra each person) and were not impressed. The characters wouldn't even do 'autographs' for the kids autograph books, and they didn't have the professional photographer take shots. We had to do it with our own devices. There were so many thing they COULD have done if they had desired to do so, but they really enjoyed the movies both in the theater as well as pool side. They also enjoyed the comedy act in addition to the other productions in the main theater. There is an hour of FREE play on designated machines in the Arcade, but be sure to have the kids 'blocked' from purchases if you don't want any surprises on their 'see pass' charges.They did not go to the structured things for kids or teens on the ship and I didn't bother with trying to encourage them to, so don't know how well those things are opperated. We were in adjoining 'ocean view' state rooms 2652 and 2654 with our adult daughter and 3 grandchildren. Although these rooms are supposed to accommodate 4 passengers, we had 3 in each room and were quite crowded. I was not impressed with the Windjammer buffet, but for cruise ship food, not bad. Each morning I ordered room service to get my morning carafe of coffee.(no charge room service for coffee and continental breakfast, but if you want a full breakfast, there's a $7.95 per ORDER...not per person...for room service) Coffee was strong enough to wake me up each morning before I got up and around. I brought my own creamer, sweetener and coffee syrup so I could 'doctor it up' like I like it. Hubby and grands went to the Windjammer for breakfast each morning while my daughter and I drank our coffee and woke up. I ordered croissants and cream cheese a couple of mornings and toast with jelly and butter on another occasions. The toast was cold and had been hardly toasted. We ate in the main dining room almost ever night during the 8:00 p.m. seating and our wait staff were Ryann and Lou. They did an excellent job and Ryann was wonderful with our grand kids and made them feel so special each night. I requested a fan and an extension cord when I arrived and got to our cabin because I use a C-pap (no electrical outlets near the beds for medical devices), and can't sleep without a fan. They was delivered promptly. Our room steward was lacking in his endeavors. I felt he was either new to the job or just wasn't very good at it. He failed to leave fresh towels after picking up the dirty ones on several days, and I had to call for towels. When we had used up our 'room service cards' he didn't notice and didn't leave any more, so we had to call for more. He only did 'towel animals' on 2 days of the cruise. Bathroom needed some 'mold' attention in the shower. My bed sheet was never 'tucked' on the back side next to the wall and wadded up under me every night, so I didn't rest very well. We had him separate the beds after the first night because my husband is so claustrophobic that he couldn't have our grandson's bed over the top of his. He woke up the first night in the middle of the night with a full blown panic attack (Vietnam veteran with severe PTSD), so after separating the beds, it seemed to give a little more room. I was very disappointed in the Jamaica cruise ship dock. It's owned by RCCL and used by other cruise lines. Although it is very safe for the cruisers because it is a 'gated area' with lots of shop, Margaritaville and tour centers, everything is VERY expensive and far from the downtown area. Anywhere you want to go costs an arm and a leg because there is no where to book excursions or even hire a cab on your own. Everything inside that gate is controlled by the cruise lines and prices are set by the cruise lines. In Cozumel the ship doesn't dock near the down town area either, so it's quite a price to hire a cab to go there or to a private beach area. We spent $80 round trip for 6 people to go to a private beach and water park and another $250 ($45 each) to get into the park (lunch and non-alcoholic drinks were included). It was very 'safe' but so crowded that the water was 'murky' from all the people in it. We spent WAY more money than was expected to be able to enjoy the ports. Grand Cayman was accessed via tender boats, but was in the 'hub' of everything, and we had a wonderful day there and didn't have to spend a lot of money to enjoy it. So if you are on a limited budget, do some 'homework' to be creative to enjoy port days. We bought the $299 picture package, but knew ahead of time that we were planning to do so, so we had them take pics at EVERY opportunity. We had 289 pictures taken by the cruise lines. Not all were GREAT, but they captured a LOT of really good shots for us, especially of formal nights. There are 2 formal nights, and we dressed up for both. We don't dress up often, so we enjoy doing it on cruises and especially with our grand kids along. We usually have Fall family pics done, so this was our time to do family pics. All in all, we did enjoy this cruise, but spent in excess of $8,000 inclusive of cruise tickets, tips, excursions and a night in Galveston before the cruise. I guess for 6 people, that might not sound bad, but keep in mind, we weren't in the most luxurious accommodations, had very few drinks on ship, did not do 'specialty dining' and didn't add any 'frills and thrills' just basically what the cruise ship included in our cruise tickets, but it WAS Thanksgiving week, so.... All in all, we enjoyed our trip with our daughter and grands. Read Less
Sail Date: November 2018
We booked the cruise based on proximity to our home, ports visited and other family member recommendations. We were not disappointed. The ship is beautiful. Although very large and completely full, I only had one moment I felt it was ... Read More
We booked the cruise based on proximity to our home, ports visited and other family member recommendations. We were not disappointed. The ship is beautiful. Although very large and completely full, I only had one moment I felt it was overcrowded. It was a Thanksgiving cruise with over 750 children onboard. We saw lots and lots of multigenerational families. The children were well behaved and everyone seemed to have a great time. We loved the shows and specialty restaurants. Our 10 year old son had a blast in the Kid's Club Explorers Group. We gave him freedom to check himself out when he was ready to leave and that worked out perfect for everyone. The only downside we had was our son's bed was the dropdown from the ceiling and right over our bed. I hated having him above us. We hit our heads numerous times and I felt claustrophobic. I was expecting the couch that turned into a twin bed. We inquired and were told this was the set up for rooms with three guests. I will be sure to check this in the future. Aside from that, we had a great time and can't wait to sail Liberty of the Seas again. Read Less
Sail Date: November 2018
A bit about us. We have sailed all of the Royal Caribbean Ship classes except Sovereign class and Quantum class. We have sailed from Ft Lauderdale, Tampa, San Juan, Seattle and Galveston. We are Diamond members and our cruising family are ... Read More
A bit about us. We have sailed all of the Royal Caribbean Ship classes except Sovereign class and Quantum class. We have sailed from Ft Lauderdale, Tampa, San Juan, Seattle and Galveston. We are Diamond members and our cruising family are my Wife and I, both in our early 50s, and a 16 year old son and a 14 year old Daughter. So- Underwhelming. The ship was great, the staff was great. The food on all of our ships has been sliding over the years, so while it was not great- it was as expected. *A food side note- it would be really nice if cruise ships would get with the healthy times and have a few healthy choice items for every meal. The ship was like visiting a city in Texas. I think 4/5 ths of people were from Texas. It was so strange, even people that would tell us they were from another state would say they live in ... but are really from Texas and identify as Texans. That is all well and good, and I now know a lot more about Texas than I did prior to setting sale on this cruise. So while the ship and crew were as expected, it was really the lack of diversity in the guests that made the Cruise flat for us. This is the closest port to our house, but that in itself is not enough of a draw to excite me into returning. I have come to expect and enjoy meeting people from all over the country, and really all over the world on cruises. For us- this cruise fell flat. That said, we met LOTS of people that cruise this same week every year. Many of those people only cruise this one ship because they drive to the port, it is close and convenient. I totally get that. As a family we were caught off guard. Now- do not get me wrong. Everyone I met I liked. It was friendly just not diverse. Would I go on this ship and out of the port again... maybe. I would for sure look at all other options first. As much as I like Texas- I like to mingle with the rest of the country as well... Also- this ship stopped at the one port I really do not like, Falmouth Jamaica. So my Embarkation rating is low. It would be higher if we did any port other than this one. Dining- We ate nightly in the my time dining room. Because we ate at the same time every night, we managed to get the same wait staff. The food on RCL has slipped over the last 8 years. I would say over the last 3-4 years it has settled into what it is now. So the food and menu was about as expected. We would probably cruise more, but there is no variety of healthy items on the menu. Most things are cooked with a sauce, butter etc adding lots of calories to meals. When you take into account to add a pound of weight you need to consume an Extra 3,500 calories- your looking at consuming between 2500 and 5000 more calories daily. Safe weight loss is about 1-2 pounds per week if you can have a calorie deficit of 500 - 1000 calories daily. If you gained 10 pounds and lost it at 500 per week- it would take 2 1/2 months to loose what you gained in a week. Sorry- off that soap box... The ships activities were as expected. This is a great ship for active younger families. The small kids pool area is large with lots of things to keep young kids active. For older kids there is basketball and the flow rider and 2 big slides on the back of the ship. There is also a mini golf on the bow and a climbing wall more mid ship rear. This cruise has lots of sea days, so you need to like doing the same thing over and over to remain entertained. The ship has one of the center mall type areas with shops, bars and places to eat. If you have been on a RCL ship in the past, it is all the same stuff, same sales etc. I had a streaming internet package and it worked very well. In the past we would need to log in daily but on this ship, we logged in once and that was that. The speeds were not great- but we also had like 1500 kids on the ship, many of who were teens. There were also lots of young families. With many people using apps like snap-chat or Instagram, the data usage was huge for the ship. I was a text, email, read the news and general internet surf person. It worked great for me. I did need to remote support a computer now and then, and had no problems with connection. We enjoyed the entertainment. The main shows were above average. There was a great guy who played guitar on the promenade level. Very gifted in song selection and overall talent. The evening shows were very good. I found some of the 'jokes' by the cruise director crass. While I did not walk out, when he started in on his Hispanic bashing mono-log there were several people from every section that started a walk out. We were told the ship had 'orders' because this was a cruise with so many kids and families they jokes, music etc needed to be more family friendly, so I cringe to think what its like under normal conditions. Read Less
2 Helpful Votes
Sail Date: November 2018
My family did this cruise - my husband is 61, I m 59, one daughter is 26 & single, the other daughter is 24, married and her husband is 24.Everyone found something they enjoyed doing. Shore excursions in each port ere pretty good - ... Read More
My family did this cruise - my husband is 61, I m 59, one daughter is 26 & single, the other daughter is 24, married and her husband is 24.Everyone found something they enjoyed doing. Shore excursions in each port ere pretty good - good guides, questionable equipment. All were ship sponsored. Due to faulty breaks my daughter rolled an ATV. No serious damage thank goodness. Cruise medic was very good and they called to check on her the next two days. Food seemed so commercial - nothing fabulous but good. Not enough fresh vegetable,fruit variety for us. Great dining room service. Pizza place was one of the best for a quick bite. Cafe sandwiches were thin - 1 slice of meat on a thick roll. Baked goods were good in both places. Ate too many cookies ! Entertainment seemed unfinished - out of key, timing not coordinated - in the musical. Comedians were good. Tribute band very good. Enjoyed all the bar trivia at the Schooner Bar. On of the best bar tenders there too. Also enjoyed Boleros - the music and dancing was very good - and the bartenders too. A major complaint we had was that the music was too loud. We left several events because of this. We had an emergency the last morning - my daughter's father-in-law was rushed to the hospital early that morning - he is in the end of a terminal illness. I cannot express how much the ship staff did for us to get us off the boat and on the road - from the service desk to the baggage people to the porters - we whipped thru the entire process and were on our way by 8:30 am. Also my daughter is gluten intolerant - this ship really caters to those with food issues. There is a chef dedicated just to those menus. All in all a good trip. Read Less
2 Helpful Votes
Sail Date: November 2018
Used a travel agent as this was our first cruise. 1. Bought the drink card. This was a mother daughter holiday. 2. Cabin was great..on deck 9 junior suite 3.tipped the steward 50. Day one for good service. He kept room tidy. But ... Read More
Used a travel agent as this was our first cruise. 1. Bought the drink card. This was a mother daughter holiday. 2. Cabin was great..on deck 9 junior suite 3.tipped the steward 50. Day one for good service. He kept room tidy. But never "saw" him again. 7 days.. no ice..no glasses no coffee and with a drink card even water.costs in room 4. Was told breakfast ended at 9am Last two days found out it was 11 So ate very little. Room service was dried up left over from food bar. Lived on pizza 5 beware..first ship excursion in Honduras..beach day. Server stole my AX card info n charged 3000 before AX froze. So the rest of trip I could not use this card. Spent more time at guest services than anywhere else. And last morning beware... Switch flips n staff becomes rude and unresponsive. I let steward n cruise line know this was our first cruise hoping for help. Didn't happen. Read Less
Sail Date: November 2018
Living only a few hours away from Galveston, it was an easy choice to choose Royal Caribbean Liberty of the Sea. We had a great time, great service from almost everyone. It never felt crowded. We had a balcony cabin which we loved. The ... Read More
Living only a few hours away from Galveston, it was an easy choice to choose Royal Caribbean Liberty of the Sea. We had a great time, great service from almost everyone. It never felt crowded. We had a balcony cabin which we loved. The room was large enough for our needs and we loved having the balcony to relax on after a full day. Our cabin steward was friendly and greeted us whenever we saw him. We ate in the main dining room every day and and a great server. Food was good, sometimes great, never bad. We booked shore excursions in Roatan and Belize with private vendors. In Cozumel we shopped and had lunch in the port. There was always something to do on the ship. We went to the Saturday Night Fever show, the ice show, and both of the comedians. All were a lot of fun. In the Schooner bar they had trivia contests which were great, too. We’ll definitely sail with Royal Caribbean again. Read Less
2 Helpful Votes
Sail Date: November 2018
Me and my mom were very excited to go on another Royal Carribean cruise, unfortunately we were very dissapointed this trip. Not only was the service terrible, we got billed for towels we did not check out (after the staff apologized for ... Read More
Me and my mom were very excited to go on another Royal Carribean cruise, unfortunately we were very dissapointed this trip. Not only was the service terrible, we got billed for towels we did not check out (after the staff apologized for their error) we were late getting off the ship. Everyone was unsympathetic to this error made by staff which resulted in us missing our transfer and paying 225 CDN for a cab in which we nearly missed our flight. We called the crown and anchor society and the Royal Carribean help line to be rudely turned away. In addition the food was the same EVERY DAY, the servers were so tired the tables were always dirty and they were consistently understaffed. I suppose this should be expected when you underpay all your hardworking staff. In addition, the fitness center closed at 10 PM and a rude employee kicked us out at 9:45 without reason, a child had taken a crap in the bathroom and steam room which was still there an hour later when I walked through after my workout. I will never cruise with this line EVER AGAIN! Read Less
Liberty of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 3.5 4.0
Entertainment 3.5 4.1
Public Rooms 4.0 4.4
Fitness Recreation 4.5 4.3
Family 4.5 4.3
Shore Excursion 4.0 3.9
Enrichment 3.5 3.7
Service 3.5 4.3
Value For Money 4.0 3.9
Rates 4.0 4.1

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