Norwegian Gem Cruise Reviews

4.0 / 5.0
2,593 reviews
The Great Outdoors.  Has a nice size bar and buffet.  Best of all, it's own soft-serve ice machine.
Photo Credit: cruiseenthusiastic2
The new bridge on the Gatun Locks, Caribbean side!
Photo Credit: Gagajoy
Exclusive breakfast option for penthouse, whole grain toast with fresh avocado and an egg to order!
Photo Credit: Gagajoy
Panama Canal Joy!
Photo Credit: Gagajoy
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3.7
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Featured Review
Glistening Gem Despite Cutbacks
"DAY 7: Port Canaveral (Orlando), Florida We received a notification the previous night and two separate announcements from the Cruise Director that the entire ship would be clearing customs in Orlando, Florida and not in the New York City at the conclusion of the cruise.After unpacking it was time to head back upstairs to the Spinnakers Lounge for the sail away party with DJ Macchiato and the cruise staff...."Read More
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CruisinMaterial

10+ Cruises

Age 40s

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1-10 of 2,593 Norwegian Gem Cruise Reviews


Cost cutting everywhere

Review for a Bermuda Cruise on Norwegian Gem

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CTCruisingFamily
First Time Cruiser • Age 40s

I've been on 20+ cruises and this is my 7th NCL cruise to Bermuda. So many of the fun aspects of cruising have disappeared in NCL's most recent exercise in corporate greed. I think it's time for me to take a break from NCL. So many passengers I spoke with informed me that Royal Caribbean and even the newer Carnival ships are a much better experience than this NCL Gem cruise. * First of all, ...
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Sail Date: April 2024


First trip to Bermuda of the Season-Wild Ride !

Review for a Bermuda Cruise on Norwegian Gem

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JCMass.
First Time Cruiser • Age 70s

We especially love the Gem for the outstanding crew and staff, this is our second trip to Bermuda on the Gem. What a friendly group who gave outstanding service at all times. Our first time was before the pandemic. We were in a Club Balcony and we very happy to see it had not been totally updated, the changes to this type of cabin on Pearl was terrible, (closet hard to open, doors ...
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Sail Date: March 2024


Disappointed with my suite

Review for a Bermuda Cruise on Norwegian Gem

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Colleenfrequentcruiser
First Time Cruiser • Age 50s

Well I am Sapphire level on NCL. I have also cruised with many other lines but because of my level I typically pick NCL. This is the very first time in over 45 cruises in total that we did a suite. We had a forward facing balcony suite. The room was amazing until we read the sign “balcony only available when in port” and the other sign “curtains must be closed at night”. None of this was ...
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Sail Date: March 2024


Enjoyable, but....

Review for a Caribbean - Eastern Cruise on Norwegian Gem

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cruiseenthusiastic2
First Time Cruiser • Age 70s

Having sailed NCL several times before and reading reviews of the Gem, I looked forward to another enjoyable cruise. Sadly, we were disappointed. The ship is very well maintained. The staff, excellent (except some non-helpful Shore Exc. staff). The majority of the public areas and venues are very nice. Our favorites where the Great Outdoors and the Spinnaker Lounge. Food...let's just ...
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Sail Date: March 2024


Meh

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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Mr. Disappointed
10+ Cruises • Age 70s

It has been a LONG time since we have been on NCL and it will just as long before we return. While the Gem itself is a nicely appointed in the common areas and the main dining room was quite nice, service support outside of the room attendant who was excellent was hit and miss. Some of the wait staff in both the main dining areas and specialty were quite good and others acted like newbies which ...
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Sail Date: March 2024

Cabin Type: Mid-Ship Balcony


Mostly hits but some misses

Review for a Bahamas Cruise on Norwegian Gem

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adidreh1234
6-10 Cruises • Age 40s

We sailed on the NCL Gem from 2/16-2/19. It was just hubby and I, we’re experienced cruisers with NCL and Royal Caribbean. For starters, I love the size of the Gem. I have been on the Getaway few years ago which at the time was one of the biggest, and since then only sailed on medium-sized ships. THE POSITIVES FIRST The Embarkation process - we embarked in Miami, and it was a breeze. ...
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Sail Date: February 2024

Cabin Type: Mid-Ship Balcony


Not the Best Cruise Experience

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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dtk1
First Time Cruiser • Age 70s

The staff were friendly and helpful. For the most part, waiters were attentive, but the food left a lot to be desired. I’m not a picky eater, but I had trouble finding one entree that appealed to me each evening in the main dining room. The best dessert was usually the sherbet or ice cream choice. I got food poisoning the third day of the cruise as did another guest I talked to. Since the food is ...
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Sail Date: February 2024



Worse cruise ever

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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Well travelled traveller
6-10 Cruises • Age 60s

This was a celebratory cruise for my 60th. A once in a lifetime to be totally ruined. Main restaurants had same menu in both for all 11 nights. Waiting time was over 30 minutes. The food was raw and had to be sent back. By now husband had finished his meal. Finally arrived and there was more fat on the meat than meat. The total disorganisation of getting people off the ship in ...
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Sail Date: January 2024


Small Ship Big Charm

Review for a Panama Canal & Central America Cruise on Norwegian Gem

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Lilactiger
2-5 Cruises • Age 50s

We had the best time on our Panama Cruise on the NCL Gem. The staff are reallly the gems of this ship! Everyone was so friendly and helpful. You really had the feeling they all just wanted you to be happy and have a good time! The ship itself feels cozy and warm. It's beautiful and has so much entertainment. We had wonderful musical acts, magicians, comedians. Entertainment on this ship is so ...
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Sail Date: January 2024


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