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Norwegian Gem Cruise Reviews

4.0 / 5.0
Editor Rating
2493 reviews
9 Awards
My fiancee standing on our balcony.
Fantastic dessert at La Bistro
View from the thermal spa.
Pool deck looking forward
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Cruiser Rating
3.8
Average
2492 reviews
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Featured Review
Good cruise, but NCL has lost their way
"The ship was perfectly acceptable (we didn’t expect more from such an old ship), the food was good because we made it so, (we didn’t pay much for the cruise, but paid a few hundred dollars more to eat good food) and the entertainment was on par with what we expected; no spectacular shows like Royal, but plenty of variety.I’m not sure why no one books specialty dining on the first night of a cruise...."Read More
Tailwind1 avatar

Tailwind1

10+ Cruises

Age 60s

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1-10 of 2,493 Norwegian Gem Cruise Reviews


Never Again NCL

Review for Norwegian Gem to Bermuda

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NO2NCL
6-10 Cruises • Age 50s

Charter cruise/music experience on a cruise. I've sailed on many ships to many locations. While the charter piece of this cruise was extremely well done, NCL was horrible as a provider of the sailing experience. Sailed on the The Gem. Again, I realize this was a charter and an old smaller ship so my comments take that into consideration. Food: Horrible, tasteless, always cold and items ...
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Sail Date: November 2021


WORSE EXPERIENCE EVER!!

Review for Norwegian Gem to Bahamas

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Bubblgums
2-5 Cruises • Age 20s

I thought this was gonna be the funnest experience ever since this was my birthday cruise… but because they don’t social distance or anything, especially on the COVID pre board testing, I ended up catching the flu and had to stay in my room the remainder of the cruise!! Not cool! And I told them can I at least get some type of credit for my next trip and they said no that they don’t do that. This ...
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Sail Date: October 2021

Cabin Type: Mid-Ship Balcony


An Enjoyable First Cruise Since the Pandemic

Review for Norwegian Gem to Bahamas

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swoopest
6-10 Cruises • Age 50s

My wife and I enjoyed our first cruise since the pandemic began. It's great to be with people again! We arrived in Miami the day before the cruise, using a free-night coupon to stay at a hotel in Miami Beach. With everyone vax'd, and pre-boarding testing mandatory, masks for pax were not required aboard the ship...although all crewmembers that I saw were wearing them. The testing before ...
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Sail Date: October 2021

Cabin Type: Mid-Ship Mini-Suite with Balcony


One of the best cruises I have been on.

Review for Norwegian Gem to Caribbean - Western

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p.opus
6-10 Cruises • Age 50s

My girlfriend and I were dying to get back on the ocean after the Pandemic. We had already had two cruises cancelled and this one was one of those, "let's just put a fall cruise on the books" type arrangements. Little did we know at the time, it would be our first cruise back. NCL is operating at reduced capacity with fully vaccinated crews and guests. This means, all the cruises right now ...
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Sail Date: October 2021


Cruise was great but customer service after the cruise is horrible

Review for Norwegian Gem to Caribbean - Western

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dolfanm
6-10 Cruises • Age 60s

Cruise was amazing. We were booked to use their transfers. There was over a 3 hour wait at Miami airport. So we didn’t use the transfers $50 a person, and took a cab for $25 per trip. I’ve been trying to get my money refunded but heard from them in the initial request. I countered a response and have not heard anything since, over 30 days. I will never use their transfers. They’re a rip off and ...
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Sail Date: October 2021


Norwegian Gem to Puerto Rico and more

Review for Norwegian Gem to Caribbean - Eastern

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Scoutshonors
2-5 Cruises • Age 40s

We originally signed up for the cruise because of the itinerary. Unfortunately, due to COVID, the itinerary was changed. It worked out ok. The buffet food was merely OK. Lots of food, but not necessarily the best. I honestly had better buffet food on a Carnival cruise a few years ago. That was disappointing. Our cabin steward was awesome. He did a great job of getting to know our names and ...
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Sail Date: October 2021


Return to Cruising on the Gem

Review for Norwegian Gem to Caribbean - Eastern

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trivimp
10+ Cruises • Age 50s

Like so many people during the pandemic, we were playing the cancelled-reschedule game for months, waiting to see which cruise would be the one to finally allow us to sail. It turned out to be a back-to- back on the Norwegian Gem, going to the Eastern Caribbean one week, Western Caribbean the next. We are experienced cruisers who are thrilled to be back to sea. We specifically chose NCL ...
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Sail Date: October 2021

Cabin Type: Balcony

Traveled with disabled person


Good, but not GREAT

Review for Norwegian Gem to Caribbean - Eastern

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mikyb21
2-5 Cruises • Age 50s

Let me start by saying that there was a lot of Good about this cruise. Just not enough. Had a nice time in Miami prior to my cruise. Embarkation went very smoothly (except they need to put a sign or arrow outside of the COVID Testing room or have an employee standing outside waving people in). Once I found my way into the testing area the process was simple and took about 15-20 ...
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Sail Date: October 2021

Cabin Type: Aft-Facing Penthouse with Large Balcony

Traveled with disabled person


Norwegian Cruise Line Isn’t Ready For Cruises

Review for Norwegian Gem to Caribbean - Western

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FPDSGT_2020
2-5 Cruises • Age 20s

I debated writing this review for sometime for so many reasons. The one thing that can summarize this review is that Norwegian Cruise Line Isn’t ready. They aren’t ready to sail after COVID 19. I just got back yesterday from a 7 night cruise to ports in Belize, Cozumel, Honduras and Costa Maya on the Norwegian Gem. This cruise was by far my worst experience with any cruise line. I love cruising ...
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Sail Date: September 2021

Cabin Type: Mid-Ship Balcony


Just do it AGAIN!

Review for Norwegian Gem to Caribbean - Western

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Duordie
2-5 Cruises • Age 50s

We disembarked 2 weeks ago today on 10.03.21. I wrote another review from our 1st cruise on NCL Gem after we disembarked on 09.05.2021. It was such a wonderful ship and cruise that I have to write another review. We did the Western AGAIN. We've sailed on NCL Sky, Escape, Epic and 2 times on Gem since our kids bought us our 1st sailing as a Christmas gift on Sky in 2017. I believe we are ...
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Sail Date: September 2021

Cabin Type: Mid-Ship Balcony

Traveled with disabled person


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