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2 Helpful Votes
Sail Date: December 2017
This cruise was chosen by another family member. I didn't like the itinerary. Costa Maya was awful! You literally are in a tourist trap right off the boat as you walk through the shops to get out to find a cab. Our cruise was ... Read More
This cruise was chosen by another family member. I didn't like the itinerary. Costa Maya was awful! You literally are in a tourist trap right off the boat as you walk through the shops to get out to find a cab. Our cruise was part of the accident involving the bus with several fatalities. The whole incident was handled fairly well by the cruise line with one exception. More information should have been given to the passengers so the "rumour mill" would have been stopped. The next port was Cozumel and we were on an excursion with too many people on a very small bus. This was quite frightening after the accident the day before. Celebrity needs to vet their "tour companies' better. This cruise was OK but because of all the extra charges for anything extra it was given a poorer rating. If you wanted Club Soda with your dinner...extra, a Latte after dinner...extra and on and on. They push and push the "drink package" for 22 us a day for water and soda and 42 + for alcohol or " fancy coffee" I have been on 8 different cruises what other cruise lines and one other on Celebrity and I have NEVER come across so many extra charges for items and other restaurants with charges. Celebrity....increase your prices a little and cover the extras in your fees!! This "nickel and dimeing" on this cruise was awful. One price = one cruise!! Read Less
3 Helpful Votes
Sail Date: December 2017
My husband and I were on this Western Caribbean cruise and we had great weather, a lovely stateroom (1275 on deck 10), amazing food, plenty to drink, and really appreciated most of the staff. This was the cruise with the bus accident, and ... Read More
My husband and I were on this Western Caribbean cruise and we had great weather, a lovely stateroom (1275 on deck 10), amazing food, plenty to drink, and really appreciated most of the staff. This was the cruise with the bus accident, and aside from one announcement that evening, they told the passengers nothing, even though they promised updates. The company did provide an hour of internet so folks could update families at home, which was good as we were "off the grid" for the week. After that, rumors of all kinds were shared and while some information was accurate, a lot was not and scared passengers. We were Concierge level and in a great location, so our room was the traditional balcony with a couple upgrades. Having a pillow selection was appreciated as I preferred the foam one to the lumpy one we started with. Our room attendant was so accommodating to our requests. We asked for the cheese tray appetizer in the afternoon instead of the canapes since I'm allergic to shellfish and virtually all of them included that. The cheese and fruit was actually pretty good! They also provide a bottle of sparkling wine in the room. It is warm. We were told that when we wanted it, they would bring a cold bottle, or we could take it to the MDR and they would pull out a cold one. The night we took it to the MDR, they were "out", so we had a different kind of wine that was also quite good. Also, a note. My husband uses a CPAP machine. There is a form you can fill out and they will provide distilled water and an extension cord. We never knew this! This was a great help as we tried to figure out where to get the water before embarkation, but didn't need to worry about it. The ship does confiscate extension cords you bring on board and we saw them do that to several passengers as we boarded. The embarkation lunch was great and the Concierge line to check in. We arrived about 11 am and check in was quick, but then there is a weird way they have you walk to the escalator as we practically had to go back out to get there. It was not crowded, so they need to adjust that based on traffic. At lunch, we were at a table with several other couples and enjoyed chatting with them and the food was good. They watch your carry on luggage while you eat. Entrees were lamb chops, chicken and fish. There were three courses with a salad/soup choice and dessert. The chocolate cake they serve in the MDR is amazing and on the menu every night! We had the classic drink package and had no problem finding drinks we wanted and one of our favorite wines was on the list, so that was served at dinner each night. We felt the bar at the casino provided the best drinks and would go there before the shows to get our drinks as service in the theater was poor. They simply did not have enough bar service once you are seated. We had the 6 pm seating in the dining room and had a table of our own in a row of three in the back side of the MDR. Our servers were excellent and so accommodating. The food was great every night and know that you can order additional portions or additional options on any course of the meal. They open the MDR at 5:45, and we like to dine early so we can enjoy our evening on the ship. This sailing was part of the Moveable Feast that Celebrity is doing with celebrity chefs. They introduced them the first night at the shows, they offered cooking demonstrations -some for free and some for cost. On Wednesday night, a number of their dishes were offered on the MDR menus and they visited in the dining room during the meal so guests could talk to them. We did the kitchen tour that was offered one day and that was interesting to see behind the scenes - there was no charge for that and it was packed - so get there early! The shows were great especially the first night. We enjoyed the first comedian more than the last one. The ship's cast is quite talented, but we did not like the show Elysium as it seemed to have no theme that we could determine. We went to the Corning Glass show the first night it was offered and got there early so we had front row seats. By the time they started, it was standing room only. It was neat to see them work the glass pieces and the crew there did a great job explaining as they worked on each piece. I would highly recommend a visit there at least once. We had OBC to use, so we loaded our Casino card with some of that and enjoyed playing the penny slots. We actually made some money, so that made it more fun! Note - if your TA provides you with credit, that may be classified as OBR and is refundable at the end of the cruise. We got ours back and essentially used most of that for extra cash tips to our room steward and our MDR servers as they all work so hard! The only ship's excursion we did was the Stingray City and snorkel in Grand Cayman. We had lots of challenges on this excursion, but chose it since this was a tender port and we wanted priority off and to see the stingrays since it had been about 20 years since seeing them. We had lots of problems with the tour company and as another reviewer mentioned, Celebrity needs to check out their vendors more carefully. After what happened in Costa Maya, they clearly need to bring in their own vans, buses and drivers. They crammed more of us into a small bus than there were seats and that was scary! We did report our problems to Celebrity and received a partial credit back at 9 pm on the last night, so had to hurry to spend it! Only a phone call message to our room let us know this, so do check your phone messages! In Key West we did our own tour on the local trolley and walking. In Costa Maya we booked our own time at Maya Chan which was lovely and we highly recommend going there. In Cozumel we stayed on the ship as we have been there many times and we enjoyed an almost empty pool deck! We enjoy Celebrity and will cruise with them again. We needed this week specifically for our cruise, so itinerary choices were limited. We feel we've done the Western Caribbean many times now, so will look for other places in the future. Read Less
6 Helpful Votes
Sail Date: December 2017
I'll try not to rehash the thousands of other reviews here, but maybe put a spin on it from the perspective of a self-proclaimed foodie who cruised Celebrity for the first time. For background, our most recent cruise experiences were on ... Read More
I'll try not to rehash the thousands of other reviews here, but maybe put a spin on it from the perspective of a self-proclaimed foodie who cruised Celebrity for the first time. For background, our most recent cruise experiences were on Regents and Seabourn. We are both 39 years old. We booked celebrity due to it being a extended family cruise with kids involved. The cost of Regents would be prohibitive for 9 of us and didn't think the kids would enjoy that anyways. Celebrity seemed to me to be a nice blend of luxury and large ship fun. And I think it was the right pick for our trip. Ship/GYM: I really enjoyed being on a larger ship with lots of spaces to explore and most importantly a large, well equipped gym. There are a lot of good quality Lifefitness circuit machines and not so great quality Technogym cardio equipment. There is a single cable machine. Like most let downs with the ship, it was just too dang crowded in the morning. Another cable machine would have done a lot to improve the situation. Ship was in good shape and appeared clean in all respects. Pool areas: comfy chairs with plenty of towels available. Chairs were always available, but you had to hunt pretty hard on sea days. Just too many people surrounding a single outdoor pool. Pool water was a little chilly for our tastes, but others weren't too bothered. While there are waiters going around for beverage service, they were few and far between, so we always went to the bar for drinks. There was generally a wait at pool bars for drinks, but nothing more than a couple minutes. Cabin: Concierge Veranda. Clean room with plenty of small storage areas. We were able to get all of our massive luggage put away. Comfortable patio furniture. Be warned, for some reason there are no electric outlets beside bed! And no clock. Phones needed to charge on desk so you have no way to know what time it is while in bed. You have to get out of bed to go get your phone from desk if it is charging. This omission is just baffling. The binoculars were broken. The biggest let down of our cruise happened near the end of the cruise. I reeked of cigar smoke before going to bed the night before (bad decisions), so I requested the bed linens be changed (I left a note and a $20 tip for service). The sheets were not changed. Same smell and permanent stain on sheet was still there. I was furious. Anyways, check your linens before going to bed. And don't leave an additional tip for your steward until after work is done satisfactorily. Lesson learned. Food: There are a lot of mixed reviews on food. Everyone has a different idea of good food. We eat out a LOT. And at well-reviewed restaurants. We were pleasantly surprised at the good food in the main dining room. Maybe one night the menu was a bit disappointing, but overall was quite good. It is also in food that you see the costs being cut compared to a luxury line. The always available steak (and special one night) was sirloin. Not a lot of seafood offerings, particularly shellfish. Want fresh berries? Look elsewhere. Probably our favorite dish was the always available escargot. Yum! The buffet was pretty good, except the hoards of people. Similar to the pool, snagging a table at peak times could be difficult. Our favorite dishes were the Indian curry specialties every day. One likes some spice contrasting with the bland continental food served at dinner. We just wish the main dining room was open for lunch every day instead of just sea days. That menu was quite limited and so-so, though. Bars: So this is where I really become particular. Let's start with rule number one...say it with me....there is no substitute for fresh lime juice. Fresh lime juice could only be found in the World Class Bar. This is by far the best bar on board. Menu is limited though. You can pretty much only order what is on their menu of about 8 drinks. Plenty of menus at other bars said "lime juice," but they would use that awful sour mix or rose's lime juice. EWWWW! I get it, lime juice is time consuming and more expensive than sugar and chemicals, but it should not be falsely advertised as being used. And it should probably be available on request even at pool bars for a margarita. Bartenders didn't seem familiar with a "skinny margarita." We pretty much stuck with an Aperol spritz or white wine when on pool deck. Otherwise, bring plenty of insulin! The main ingredient in all drinks up top is sugar. Service: Service in dining room and at bars around ship was really top notch. It really didn't miss a beat compared with the luxury lines. I dare say service was at times a bit better than Seabourn! Ports/Shore excursions: It's the caribbean. One can't be faulted for never leaving the boat. Our only disappointment was with the scuba excursion we booked in Cozumel. Somewhat crowded small, old boat. I had a leak due to an old, dry rotted O-ring on the cylinder. I couldn't find an inspection number since 2008 (although I am not an expert in reading cylinder markings). At the end, they just dropped us off at dock. No way to get a dive shop stamp. No facilities for rinsing equipment. They need to find another provider here. Kids: The kids seemed to have a good time. They didn't really use the kids programs much, so I can't give feedback. There were plenty of similar age kids (cruise was around Christmas), so they made friends and roamed the ship at will. ON/OFF: Lines to get on tender were about 15 minutes in Grand Cayman. And you need to acquire a ticket if you didn't have a celebrity shore excursion. Lines to get back on boat through security were about 5 minutes. Feedback: This was the oddest thing to me. Everyone receives a survey by email at end of cruise. But they really don't wan to know any specifics of problems you might have had. Just general ratings on cabin, ports etc. No way for me to tell them that 1star in cabin is just due to a lazy steward that needs to be re-trained. No way to tell them their scuba provider in Cozumel is not up to par. Even the feedback in FAQ on Celebrity website just directs you to fill out your post-cruise survey! Website: Quite possibly the worst website you can find on the internet. Logging in and making changes/bookings is maddening. I would cruise with celebrity again if in similar circumstances of traveling with family. Or maybe a group of friends and not everyone could afford a luxury line. But in the end, there are too many people in certain places at certain times to give an air of luxury. I thought the beverage package would relieve me of the constant upsell, but it didn't. The "sommeliers" were always selling some drink tasting for the next day. Just shut up and let me eat! It seems to me just a few small tweaks could really bring the experience up to par with other luxury lines without much cost. But alas, I'm not an industry expert. Read Less
Sail Date: December 2017
A polished ship! From the moment I set foot aboard (except for security), everyone was so friendly to me, as If I was truly a princess! I found no discrimination in my level of class on the ship, whether inside, outside, balcony, aqua, ... Read More
A polished ship! From the moment I set foot aboard (except for security), everyone was so friendly to me, as If I was truly a princess! I found no discrimination in my level of class on the ship, whether inside, outside, balcony, aqua, or suites, all the staff were kind to each of us that I observed on the ship. It is interesting to learn so much from the employees on their countries, home, background, family and customs. I find speaking with the crew some of the most rewarding moments on board, and realize how lucky I am to be able to cruise with such a phenomenal staff! Captain Menetas was professional, and gave wonderful detailed announcements, the hotel director went out of his way to make sure everyone was happy. The crew from HR director to Captains club hostess were absolutely wonderful, personable, and fun to get to know. I loved flash Mob, though I admit it takes me 4 rehearsals to get it, not two! And seeing the officers vs. the guests in volleyball was absolutely hysterical! The entertainments shows were pretty good for a small theatre (unlike the Oasis of the Seas), and the backstage tour was personable, and the entertainers were easy to approach and speak with during the tour, and hear their life history of have they came to the ship. The food in the dining room was very good, as I ordered low salt meals for my dietary restrictions. I was in Select dining, our maitre d' was attentive, and on top of all of the requests, the waiters were quick, if you needed to be somewhere, like a show, or more slower paced to enjoy the evening and the wine they would be there to accommodate you. How perfect is that? Pretty perfect! I wore a dress to dinner every night. I saw few people dressed down, it's just not the way our generation does things. If you have a nice ship, nice dining room, why not look nice too? Makes sense to me. There's always a few, but that can be found anywhere in the world. My room steward, Ahmad was a peach of a gentleman, and helped me with my Christmas Decorations for the cruise. Celebrity is just a first class cruise line, and I have been proud to have been on 33 sails with the company. Thank you Celebrity! Read Less
2 Helpful Votes
Sail Date: December 2017
I chose this cruise because it was a great bargain the week before Christmas. I had cancelled a February cruise because it was visiting islands that had been seriously damaged by recent hurricanes. I have been on the Equinox a few ... Read More
I chose this cruise because it was a great bargain the week before Christmas. I had cancelled a February cruise because it was visiting islands that had been seriously damaged by recent hurricanes. I have been on the Equinox a few times before and the ship is looking tired, there have been cutbacks in the selections of food in the buffet, and dinner portions have shrunk as well. It also appeared that there were less personal working. The entertainment include 2 evenings that were a repeat for me from last January. As we had 4 ports in 7 days there was little time for on board activities. Our cruise was the one that had the tragic bus accident in Costa Maya, Mexico on which there were 12 deaths & many injuries. We we given a scetchy announcement at around 4:30 in the afternoon & allowed 1 hour of free internet. After that we go no additional information from the Captain or crew & were not informed as to when we were or if we were leaving for the next port. We did leave & arrive late. To say that I was disappointed with this Captain & an officer that I spoke with is an understatement. I was told that the information that I got (next to nothing) was all I needed to know. The only way we found out the details was on line checking various news sources. Read Less
1 Helpful Vote
Sail Date: December 2017
I am a loyal Celebrity cruiser. This was my 21st cruise, my 13th with Celebrity. We had two C3 cabins on Deck 10. Embarkation was very easy. We arrived at the ship around 11:00am and were on board with a glass of champagne in hand ... Read More
I am a loyal Celebrity cruiser. This was my 21st cruise, my 13th with Celebrity. We had two C3 cabins on Deck 10. Embarkation was very easy. We arrived at the ship around 11:00am and were on board with a glass of champagne in hand within 15 minutes. The ship is well maintained. The crew was very friendly and welcoming. There was always somebody dusting or vacuuming to keep it spotless. As soon as people walked away from a table, there was a crew member there to clean the table. The ship was immaculate. Our cabin steward, Nazareth, was great. It seemed like we left the room for 5 minutes and when we returned, it was cleaned. He went out of his way to open our cabin door for us each time he saw us and was always smiling and seemed to thoroughly enjoy his job. The cabin was in a terrific location and had plenty of storage space. We went to Murano for dinner the first night. I had never dined there before and heard only great things about the food and the staff. It was exceptional! The food and service was over the top. Everything was absolutely delicious. The $50 per person up-charge is a little steep when you're a family of four, but they offered a 30% discount on the first night, so we grabbed it. All other dinners were eaten in the MDR. In my opinion, the food was excellent. Our waiter, Carlton, was on top of everything and gave us service every night with a smile. Our cruise director was Damien and his side kick Dan. I really enjoyed both of them. They were quick-witted and were a great team. However, the entertainment on the ship is really lacking. It seems that Celebrity has really cut back in this area. The production shows were really lame to the point where we actually walked out. The acoustic guitar player, although seemed like a nice guy, was not good. He could play guitar, but his voice wasn't good. The comedian was terrible. I actually felt bad for him that his jokes weren't getting any laughs. The highlights as far as entertainment was the Silent Disco and The Wedding Game. Although Royal Caribbean and Disney has much better entertainment, we still prefer Celebrity because of the food and service. However, they really need to step up the entertainment - possibly bringing on a magician or hypnotist or a comedian that is actually funny! We did not do any ship excursions, but did get off the ship in each port. We were on the cruise that had the bus tragedy in Mexico where several of our shipmates lost their lives on a Celebrity excursion in Costa Maya. I am hoping that Celebrity now starts vetting the local companies they use so that something like this does not occur again. The drivers pack the buses to capacity with jump seats and speed through the windy roads, most without seat belts. Celebrity should not hire these local companies unless the buses are well equipped with seat belts for all passengers. Read Less
1 Helpful Vote
Sail Date: December 2017
It was great! This was our first cruise on Celebrity and first cruise to the Caribbean. Now with two cruises under our belt, we have a better sense of what we prefer going forward. Embarkation: Arrived just before 11am in pouring down ... Read More
It was great! This was our first cruise on Celebrity and first cruise to the Caribbean. Now with two cruises under our belt, we have a better sense of what we prefer going forward. Embarkation: Arrived just before 11am in pouring down rain. I’m not sure we will ever beat the 11 minutes from curbside to ship. We simply got lucky. Service: This is where we thought Celebrity excelled. It’s top-notch. From waitstaff to the steward to the cleaners, everyone was so friendly and welcoming. Even though we were mere “plebs” in an inside cabin, staff made everyone feel special. Food: Average to excellent. I know food is subjective. We had four nights in the specialty restaurants and that spoiled us! Murano was absolutely wonderful. That rack of lamb is to die for! Tuscan Grille: I thought I might have to loosen my belt, hah! We ate in the MDR for 2 nights and it’s pretty much what I expect from banquet-style food. That’s not a complaint; just a fact of institutionally serving such a large quantity of food. We liked Oceanview Cafe for breakfast and lunch and we were impressed by the various options and spaciousness of the set-up. Lunch on Friday was particularly nice, with large carved turkeys, peel and eat shrimp, and a chocolate fountain. OVC didn’t feel like a struggle to find a spot to eat. Also, one of us has a gluten allergy and we appreciated the alterations that could be made in the specialty restaurants and MDR and was also impressed with the options in the OVC, including have more than a couple GF desserts to always choose from! Facilities: We loved all the different spaces on the ship and felt it easy to navigate. It’s classy and elegant. The word “refined” comes to mind. It has a touch of sparkle, but it is in no way garish. Also, it’s clean...like sparkling clean. Housekeepers were always polishing, painters were always painting. We did notice large air dryers set up on the carpet all week down the hall from us, pointed at a couple balcony cabin entrances. I wondered if there was a leak of some kind? Favorite places to lounge outside: besides the usual poor area, we appreciated the solarium on the first day (weather was a tad cooler and drizzly), the chairs up on the Lawn Club, the chairs on the Deck 5 promenade. Inside: for quiet, we liked the Library and the seating area by the elevators on Deck 7. We’re not big drinkers, but we liked the Martini Bar for inside and Sunset Bar for outside. Negatives: I thought there was an overabundance of smoking spaces--one side of the Deck 5 promenade, one side of the pool bar, one side near the Mast Grill by the jogging track, one side of the Sunset Bar/Lawn Club. We would see open seats in those areas, go to sit down, and then realize…"oh, it’s a smoking area...that’s why no one is here." I also missed self-service laundry facilities. Heck, we never even got a “stuff the bag” offer either. I also wished the deck 5 promenade was entirely accessible around the whole of the ship--I minor quibble, I know. Onboard Activities: The shows were good, but we went in knowing the musical-type shows here generally don’t have a plot. Mostly singing and dancing. There were two particularly good female leads. We loved the acrobats! The comedians weren’t our style, but others were laughing heartily. The hot glass show was fun to watch. We found daytime activities to be lacking...or at least very little that caught our eye. It’s not that we got bored, but we would look the “Celebrity Today” daily and just go “meh.” There seemed to be an overabundance of “medical” type seminars (botox, dental implants, joint pain). Went on the galley tour but really missed a cooking demo like we had on our Alaskan cruise on Princess. The library was well stocked and I read a couple books during some “down” time. Disembarkation: Almost as easy as embarking. From ship to our shuttle, it was about 15 minutes to get our luggage and proceed through Immigration. Super simple! Ports… Miami: Pre-cruise we stayed two nights in Miami Beach. Had a great time on the beach and exploring the Art Deco architecture. San Juan: Old San Juan looked better than I expected despite all the news we had seen about the hurricane damage. Vibrant buildings, friendly people. We walked on our own from the pier to El Morro and explored the fort. Enjoyed a self-guided walking tour. Wish we would have had more daylight hours at this port. Saint Thomas: Ship docked at Crown Bay, not Havensight. We took the $4pp shared open-air taxi into Charlotte Amalie. Still a lot of hurricane damage in town and many shops closed. Some that were open, had lost power on our day there. Made the mistake of not booking an excursion (either through Celebrity or independently). We just walked around Charlotte Amalie. We’re not into jewelry, so this port didn’t have a lot to interest us. Saint Kitts: Our favorite port for relaxing. Booked a “beach break” through Celebrity to Cockleshell beach. PERFECT! Miami: Booked an Everglades eco-tour and FLL airport drop-off through Celebrity. Enjoyed the airboat ride and appreciated not have to worry about luggage/arranging travel to the airport. Read Less
Sail Date: December 2017
My well-cruised sister recommended the Equinox, and she was not wrong. It is a beautiful ship - small enough AND large enough. My fellow cruisers were mostly within 20 years of my age (66) in either direction, which made for lively and ... Read More
My well-cruised sister recommended the Equinox, and she was not wrong. It is a beautiful ship - small enough AND large enough. My fellow cruisers were mostly within 20 years of my age (66) in either direction, which made for lively and interesting conversation. As I was traveling solo, my cabin was plenty roomy for me, and I had storage space to spare. It was kept beautifully by Alit, my cabin steward. All the crew were welcoming and always had a pleasant greeting and a smile for me. I found the MDR to be a bit crowded but the food was delicious, and the service (thank you Mike and Raj!) was flawless. They tried hard to get us in and out so we would not miss the evening’s entertainment. Speaking of entertainment, that was the one weak spot for me. The performers were fine, some even excellent, but the productions were somewhat...lame. Except for the Tribute to Broadway - loved that one. The two comedians were very funny and clean, which I appreciated. The Corning Hot Glass Shows were fantastic. Jarrod and Kim worked like a well-oiled machine together and produced some exquisite pieces that I wish I could have taken home with me! I went on two excursions - Magen’s Bay Beach on St. Thomas, and Scenes of St. Kitts. Both were eye-opening and beautiful in their own way. The remaining devastation from the hurricane on St. Thomas was so hard to see, but I was happy to support their economy. And the swim in the ocean was delectable! All in all, I enjoyed myself enough to book a second Celebrity cruise for Alaska next summer! Read Less
1 Helpful Vote
Sail Date: December 2017
I am a Celebrity loyalist, and love the staff, crew and the ship. We always cruise Aqua class, and have already booked another cruise. Blu is a wonderful restaurant with excellent service and fresh food in perfect portions. My only ... Read More
I am a Celebrity loyalist, and love the staff, crew and the ship. We always cruise Aqua class, and have already booked another cruise. Blu is a wonderful restaurant with excellent service and fresh food in perfect portions. My only complaint is that the changes in the Aqua Spa Cafe, taking away the grill and not changing the menu daily, made for a difficult choice for lunch. Blu does not serve lunch, we don't like the buffet or hamburgers, and always used to have lunch at the AquaSpa Cafe. But with the changes, we were unable to do that on a regular basis. Our stateroom attendant was amazing - he anticipated our every need. We took an excursion on a Kontiki boat in St. Thomas which was loads of fun, and the water at the beach was beautiful. The next day we took an excursion on a catamaran - the ride on the boat was a bit long, so the time at the beach was shorter than I expected. But the catamaran staff was friendly and lunch was delicious, particularly the coconut slaw! My favorite entertainment was poolside on this cruise and in the Grand Foyer. The group Uptown, flown in for a retrospective of Motown, was fantastic. Read Less
Sail Date: December 2017
Chose this cruise for itinerary as we find days at sea to be relaxing. I've been on about 20+ cruises and my mother has been on close to 40. She has sailed almost every line and her favorite continues to be Celebrity and this cruise did ... Read More
Chose this cruise for itinerary as we find days at sea to be relaxing. I've been on about 20+ cruises and my mother has been on close to 40. She has sailed almost every line and her favorite continues to be Celebrity and this cruise did not disappoint. We found embarkation and disembarkation to be easy. No problems there. Great ship layout with good activities. Had an inside cabin and Celebrity has the most comfortable inside cabins. We are always looking for specials and we were very pleased with the price and the cabin that we found through an email promotion. We have been to these islands many times so we planned our own days at San Juan and St Thomas but took a Celebrity excursion on St Kitt (4x4 safari). As far as the 4x4 safari, we took it in January on an RCCL cruise. Enjoyed it so much that we booked it again. It was that enjoyable. There was a very positive and upbeat vibe to the entertainment and passenger participation was excellent. Was on an RCCL cruise in January and only 10 people showed up for the Silent Disco and other evening events had only minimal attendance. On the Equinox, the Silent disco, the pool parties had good turnouts and people were really enjoying themselves. On prior cruises, I would only occasionally pop into a show before moving on to something else. Went to the show the first night (Topper) and was amazed at the caliber of performers singing current hits. Extremely talented and went to see the Broadway show and a few others after that. Found the guitar singer at the end and wish we had found him earlier. As far as the food, we were very pleased and never missed a meal at the second seating (we find second seating more relaxing). Had heard there was an unusually large number that wanted first seating or early open seating and heard grumblings from a couple of passengers eating early as far as wait times but we didn't experience that. I have serious food allergies and our wait staff worked extremely hard to watch out for me. Given my challenges, I was more that pleased with my meals. We found that the Oceanside Café had a great variety for lunch (no problems with allergies there) and ate most breakfasts in the Tuscan grill which had a great view. My only feedback for improvement is that Celebrity needs to upgrade its IT system. We have a travel agent but was very frustrated with the website as it kept going down and we wanted to check excursions as the itinerary changed (no fault of their own but due to the hurricane). My biggest complaint has to do with the fact that their IT system cannot handle middle initials. This is a problem as my mother and I have the same name and we always spend time in guest relations on bills, swapped pictures (RCCL cruise in Jan), etc. Also challenging on the web site for online check-in as we have to go through several links before figuring out which is which cause there is no initial. This is minor but the room cards both show the same name which is hard on wait staff if we both order drinks, etc. After the cruise, we spend about an hour truing up our bills/charges given the confusion. We have sent comments to add middle initials as an identifier to make things easier. Read Less
Celebrity Equinox Ratings
Category Editor Member
Cabins 4.0 4.6
Dining 4.5 4.3
Entertainment 4.0 3.9
Public Rooms 5.0 4.7
Fitness Recreation 4.0 4.3
Family 4.0 4.3
Shore Excursion 4.0 3.8
Enrichment 4.0 3.9
Service 5.0 4.6
Value For Money 4.5 4.2
Rates 4.0 4.3

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