Complaints: 1) Even before the cruise started, upon booking at the said price, 30% of the cruise price was added on as taxes. That was a surprise to me - I never found out who got that tax money, or what it was used for. €300 wasted? Time wasted trying to find out, unsuccessfully, what it was about.
2) Before I even got on the cruise there was chaos. Despite reading all paperwork - I was not ...
This cruise was a replacement for one we cancelled from Miami so we didn’t know what to expect. We had just been on a Norwegian cruise the week before so we were able to make some comparisons. Right away we noticed that the buffet food was sub par. The food items were generally not hot no matter what time we arrived there and the milk should have been kept cold. I thought it was a recipe for ...
We had booked a fly-cruise package with MSC in March just before the 30% healthcare workers discount offer ended. It was a 7 night cruise aboard MSC Splendida starting from Rome and visiting Genoa, Marseille, Siracusa (Sicily), Taranto and back to Rome with 2 sea days in between.
On the day of cruise (23/9/22), we flew from London Heathrow to Rome via British Airways. The flight departed on ...
We chose this cruise just to have a well earned break, our friends persuaded us to go Yacht Club, so so happy we took their advise!!!
We were treated like King and Queen right from the Port area to the time we disembarked!!
Food in our restaurant was sublime and the service we got was second to none!
Missing queues when going and coming back from excursions, was a big plus for me, our ...
My previously booked NCL cruise out of Portugal was cancelled and I was hoping to replace it with similar cruise in the same time block and saw this low-priced alternative but it was a big mistake. Terrible communication, never told me what was needed or even tickets, unable to reach MSC by phone or login in on website. Never told me port of Casablanca cancelled or that could not leave ship at ...
We live in Spain and prefer to cruise from Barcelona. We had a thoroughly enjoyable cruise, despite the 3 hour embarkation process caused by the COVID 19 testing requirements. This was our first time with MSC, and having read lots of negative reviews about the dining experience, we were a little concerned about what to expect. We can now report that we could not fault the food. We mostly dined ...
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Hello, we boarded Msc Splendida on the 3rd of August. 2021, .At the embarkation, although we were vaccinated and with a test done in the last 24 hours, they did it again, that's a good thing. Problems began to appear one by one. A first problem was with the assurance that ...
Summary: I enjoyed the cruise but mostly because I kept reminding me how little a I paid for it.
Pros:
+Beautiful ship well maintained. Looks amazing like it was new, even when the years that the ship already has. The ship itself felt luxurious. Areas are really good llooking.
+Low prices. Attractive price point to compete in costs instead of differentiation
Cons:
-Too much people ...
Today we’re on a cruise for the first time, but this is been such a poor experience I wonder why people do it at all. We were excited and read everything from the cruise company, many reviews and watched videos from cruisenews, Emma, and Gary. Before this, I was thinking hey - we can cruise to the Arctic circle or go transatlantic instead of flying, but now I’d really have to think. What sort of ...
After a few cruises on newer and larger Msc ships, I was disappointed that the quality of the Yacht Club declines, and that this great product moves more and more towards mass market. Therefore I was looking forward to the cruise on the “old reliable” Msc Splendida. From the very first day I was very positively surprised.
EMBARKATION
We embarked in Trieste, which is a new homeport for Msc. ...