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1 Helpful Vote
Sail Date: April 2019
I chose this cruise for the itinerary which included all the countries and ports I would like to visit. The night stop in the major ports enabled you to visit everything you needed in the time available. Better than expected For a ... Read More
I chose this cruise for the itinerary which included all the countries and ports I would like to visit. The night stop in the major ports enabled you to visit everything you needed in the time available. Better than expected For a ship with nearly 4000 passengers, there were few times int he 4 weeks when the public rooms were crowded, and with a slight adjustment in your plans you could easily avoid the crowds. It was easy to get around, with 4 sets of lifts and numerous staircases. The variety of food served, once you realized you could ordered what you wanted - if you liked 4 entrees and only one main course- just order it! The embarkation and disembark was quick and efficient. Within 20 minutes of arriving at embarkation I was in my cabin and bags arrived within 15 minutes. Faster than most business class flights! Good points The service was excellent, and any request was quickly dealt with. Our cruise included extra lectures on art and history which for the age profile of the passengers was well received. Things which needed to change to get 5 stars Strangely for an Italian ship the pasta dishes were poor, sauces were watered down. To counter that the pizzas were excellent and freshly baked. There is a gap between travel agent and MSC with regard to visas to enter the countries visited. It did not affect me (as I searched the internet before boarding) but others were stopped visiting India as a result. Not sure why ice cream was not available in buffet - did not affect my scoring, but this was important to other passengers Suggestions to people thinking about booking Consider which excursion you would like before boarding. This lets you plan your trip more efficiency If you book well in advance you may received the drinks package complimentary - one of my better decisions (says my wife) Pre-book the laundry - at only £1 per item, it is well priced and efficient (and I did not use my full quota up!!) Overall very enjoyable experience which was enhanced by the MSC staff - would definitely re-book Read Less
5 Helpful Votes
Sail Date: February 2019
We last cruised with MSC in the Med 3 years ago and to be honest I was less than impressed so I was a bit apprehensive about booking this itinerary from Dubai for my wife’s birthday. What a difference - the quality of food in both the ... Read More
We last cruised with MSC in the Med 3 years ago and to be honest I was less than impressed so I was a bit apprehensive about booking this itinerary from Dubai for my wife’s birthday. What a difference - the quality of food in both the main dining room and speciality restaurants were right up there with the very best we’ve had on other cruise lines. I can particularly recommend Butcher’s Cut steak house where you can enjoy a 3 course dinner for an additional €39 - worth every penny! Although we didn’t go to any of the shows in the theatre the entertainment around the ship was also much improved with a number of very good singers performing in different locations. One comment would be that the seats in some of the public rooms, Aft Lounge and Purple Room in particular, were a bit too much about form over function. We also spent a bit extra to book a mini-suite (#11009). The room itself was lovely with sitting area completely separate to the bedroom. Two slightly disappointing items were the bathroom (very small) and the balcony (not glass so restricted view and overhung by bridge). If this is the quality of food and service that MSC are now doing across their fleet we’ll definitely be using them again. Read Less
5 Helpful Votes
Sail Date: January 2019
So this is only the 2nd time sailing with MSC (First time was on the Magnifica) and we've sailed previously with NCL, RCI, HAL, Princess, Celebrity, Costa and P&O. Overall it was a fantastic cruise! The ports visited were all ... Read More
So this is only the 2nd time sailing with MSC (First time was on the Magnifica) and we've sailed previously with NCL, RCI, HAL, Princess, Celebrity, Costa and P&O. Overall it was a fantastic cruise! The ports visited were all really interesting (See reviews later on..), the food was great and the ship fantastic. Pro's: - Cabin was one of the best we've had. It was an aft facing on deck 12. Quiet and always clean. Our room steward was amazing. It was one of the bigger cabins we've had, and the balcony was huge too. Definitely recommend this cabin - Buffet was huge, varied and we always found a seat! It was comparable to NCL and RCI, not quiet as good as Princess or Celebrity - Embarkation - We were told to arrive at 5.50pm. We flew early so wanted to leave our bags at 10am and come back later. But were told we could check in! By 10.30am we were onboard, luggage in the cabin and having breakfast! I've never had this experience before, fantastic!! - Pools (3) and hot tubs (9!!) were amazing. Rather cold due to it not being so hot, but would be great for a Caribbean cruise - Gym was perfect size, never too busy - The ship seemed to have endless lounges and bars which was fantastic. Always able to find something nice and quiet Con's: - Evening meals were a bit hit and miss. Some were good, others not so good. - That's it. Nothing else that could be classed as a "Con" Overall, for the price and itinerary I would 100% recommend MSC and this ship. Read Less
2 Helpful Votes
Sail Date: January 2019
We went on this cruise as a family of six and had a throughly good time, embarkation went very smoothly in Dubai and once on the ship we were very impressed with the condition and cleanliness of the ship. We had three rooms all with ... Read More
We went on this cruise as a family of six and had a throughly good time, embarkation went very smoothly in Dubai and once on the ship we were very impressed with the condition and cleanliness of the ship. We had three rooms all with balconies which were a good size and kept very clean, the dining experience in the main dining room was excellent with great food and drink expertly served by Erry Prastiana & Neel Pratap. The breakfast and lunch in the Bora Bora also had plenty of choices to suit all taste with daily specials on offer and great staff. The bars around the ship were numerous and all the staff were very helpful and pleasant and couldn't do enough for you especially i Made Muliana. The checking out on the last evening was a bit of a nightmare with a lot of incorrect billing and an automated credit card system which is difficult to understand. Read Less
4 Helpful Votes
Sail Date: July 2018
Have cruised on MSC Splendida twice, both in Yacht Club, and being impressed by the good service in Europe I haste to return to see what's new as this ship is now deployed in China. There is not much changes in the hartdware part, ... Read More
Have cruised on MSC Splendida twice, both in Yacht Club, and being impressed by the good service in Europe I haste to return to see what's new as this ship is now deployed in China. There is not much changes in the hartdware part, less Chinese than competitor ships. Most staff remain, particularly the good butlers. Heard that about 20% of staff are Chinese speaking and this helps to keep the cruise experience in a traditional shape although all passengers are Chinese and announcements are in Chinese. Great Yacht Club service remains, really helpful butlers better than the fake butlers on Silversea for example. Newspaper at choice is delivered in an original photofax format. Free minibar and drinks. Yacht Club is of course a 'ship with in ship' facility with a lot of private, never congested spaces. The service is so attentive that one is escorted to cabin and on disembarkation, even to stateroom when back from excursion. There are only less than 200 YC passengers. The YC restaurant, L'Olivio was good in Europe and is now even better in China. Not only with additional Chinese dishes, real Chinese Chinese food, not American Chinese as on many ships. In 4 days we had twice lobster, and steak is served differently each occasion. Other delicacies include sucking pig and abalone. Best cuisine, perhaps even better than the declining and cost cutting Silversea. Production shows each and every night, very entertaining. Good singers too. This is a 4-day cruise going only to Fukuoka in Japan, but the ship itself is my and possibly everyone's destination. There were almost 8 hours on shore. Alas, the 4-night trip turned out to be 5-night due to typhoon in Shanghai, but everyone is happy. MSC has taken out insurance for every passenger and they can claim hotel or flight change costs if applicable. Passengers are offered free internet for one day to manage travel matters. The additional day is of course free, as was also the waived service charge. No one can complain. Yacht Club members are offered free limosine transfer, in good cars and good service. As an old MSC customers in Europe I am happy with this in fact upgraded service. I have reason to believe that MSC in China manages better than their competitors such as Princess. Read Less
3 Helpful Votes
Sail Date: March 2018
H the same aving already taken an 8 night Cruise with the same Company but visiting Abu Dhabi and Oman, this time we wanted to see Bahrain & Quatar. We embarked at Abu Dhabi which we had already visited on our previous Crusie. ... Read More
H the same aving already taken an 8 night Cruise with the same Company but visiting Abu Dhabi and Oman, this time we wanted to see Bahrain & Quatar. We embarked at Abu Dhabi which we had already visited on our previous Crusie. Embarkation was quick & smooth. Our cabin was ready as soon as we went aboard. There has been a few changes to the ship which we had already sailed with on a Transfer Cruise . Changes for the best . 2 new theme restaurants and new larger shops. Fantastic selection in the Jewellery & Watch shop, also a vast choice of Tolietries,Make-up & Perfumes. General state of the ship is sparkling clean.Our cabin steward (Darma) was efficient & always available with a smile.Towels were changed twice daily. Bed & pillows were very comfortable and luckily we had no problems with the Air conditioning. No problems with Breakfast in our cabin. Always punctual. Also went to the La Reggia Restaurant for Breakfast. Vast selection on the Buffet & also a choice of cooked Breakfast available. Quality of food is good & variable especially in the Bora Bora Self-Service. However Dinner in the La Reggia Restaurant proved to be a disappointment. Meagre portions , rather tasteless and often just warm.Even the presentation could be improved. Service was excellent and our Waiters (Erwandi & I Putu) were always attentive and helpful. A surprise Birthday celebration by the Waiters improvising a Band was memorable ! Entertainment was very good. Beautiful Costumes ! Dancing & Singing top class in all Shows. Our day on Sir Bin Yas Island was very relaxing. Plenty of things to do . Good Self -Service lunch available. Bahrain proved alittle disappointing, Doha is in full expansion , 3 full days in Dubai were fantastic! Read Less
4 Helpful Votes
Sail Date: March 2018
We booked this cruise several months ago at a Cruise Event in a local hotel. The MSC rep managed to get us a fantastic deal on a Yacht Club Cabin so we booked it there and then. We have cruised several times on other lines, but the ... Read More
We booked this cruise several months ago at a Cruise Event in a local hotel. The MSC rep managed to get us a fantastic deal on a Yacht Club Cabin so we booked it there and then. We have cruised several times on other lines, but the Yacht Club was amazing. We had a seperate check-in area. When we had completed the paperwork our butler Nadia personally escorted us to the ship which had a seperate gangway for the YC - however, my wife is in a wheelchair and there were a few steps onto the gangway so Nadia to us to where the lugguage was being loaded on via a ramp - she stopped the loading and escorted us up the ramp, through the bowels of the ship and back to the public area. The cabin was amazing but the YC service was unbelievable. They even printed out a full copy of our UK newspaper and it arrived as a bound copy every morning. The YC facilities are brilliant with a seperate cocktail lounge, deck and pools and restaturant. On the first evening, Nadia met us in the YC reception and escorted us through the ship to the private YC restaurant. Every night the sommelier would see what food we had ordered and then recommend a suitable wine - all inclusive of course. As YC guests we could get drinks in any venue on the ship. One nice touch was when we were sunbathing, waiters would come round with trays of ice-creams ! Overall the cruise was very good and we got off in most ports and used the 'hop-on' buses to see the sights - we never imagined the size of some of the cities. The entertainment was very good and tailored to the international mix of passangers- so lots of dancers, magicians etc. When we finally had to disembark it was 3.00am as we had an early flight back. Nadia was there to escort us off the ship, collect our luguage and see us on to the accessible shuttle. We cannot speak to highly of this cruise - only problem is that my wife will want to have the yacht club experience every time ! Read Less
1 Helpful Vote
Sail Date: February 2018
Really well done to the cabin stewards for a fantastic job they work tirelessly hard day and night nothing was to much trouble for them need to have a shower screen rather than a shower curtain need more t v channels for British guests ... Read More
Really well done to the cabin stewards for a fantastic job they work tirelessly hard day and night nothing was to much trouble for them need to have a shower screen rather than a shower curtain need more t v channels for British guests althogh its been a bit picky the furniture needs to be a bit lighter a little to dark but very comfortable bed ... good sound proffing houe keeping team kept everything clean always had a smile on their faces there is not enough English books in the library couldn't here the tanoy announcement in the cabin everthing was well organised considering how many passengers were on board loved the idea of a ten pin bowlig alley and the virtual Formula one car... when we first arrived and wen to the Villa Verdy restaurant we asked for a table for two although there wasn't one one the first night they went out of their way to accommodate us from the second night onwards.The trip to Sir Banni Yas Island was superb in fact all the trips we so well organised Read Less
6 Helpful Votes
Sail Date: December 2017
the date and itinary we wanted to spend christmas in dubai,you could not fault a single thing the ship is magnificent and the staff wre wonderful, hubert and jean the pool attendants smiling and only to willing to help at 6.30 in the ... Read More
the date and itinary we wanted to spend christmas in dubai,you could not fault a single thing the ship is magnificent and the staff wre wonderful, hubert and jean the pool attendants smiling and only to willing to help at 6.30 in the morning, manuela from rumania in the early breakfast at 6 and surbessa from cape town and all of them on early brekfast smiling happy could not do enough for you,all of reception alice juliio andrea lilly to many to mention osama grm,could not fault givanni the maitre di, we did eat in the main restaurant a few times but 9.pm. is a bit late for us and 6 is to early so ate in the buffet which was incredible, and ate in the butchers cut superb, the animation team were incredible and the dace teachers wonderful dancers i know what i am talking about i was a dancer, there was something for everybody the only drawback ignorant greedy rude passengers of every single nationality, what the crew have to put up with with some of these passengers is disgusting i felt sorry for the crew most people need a lesson in manners will definately cruise with msc again and hope to cross paths with every single member of the crewxx Read Less
7 Helpful Votes
Sail Date: August 2017
We got the Fantastica experience that included 12 drinks per passenger. Even though it was in MSC's computer system, we did not get the drink vouchers as we embarked. For one reason or another the reception staff couldn't take ... Read More
We got the Fantastica experience that included 12 drinks per passenger. Even though it was in MSC's computer system, we did not get the drink vouchers as we embarked. For one reason or another the reception staff couldn't take care of the issue right away and we had to make 3 trips to the reception desk. However, that was the only issue we had. Ship: It was immaculate. Very beautiful. We liked sitting at the lobby as it was the most stunning place. Our cabin was the same as we had in other cruises. Our stewardess was always friendly and asking if we needed anything. There are no urinals in the men's bathrooms. The elevators were also packed in the evenings. We had to take the stairs most of the time, but we welcomed the exercise. Dining: We were assigned to La Reggia. We had Alejandro as a waiter, from Honduras, and he was as good as it gets. The ceviche appetizer was great as well as most meals. Only a couple of times we found some fish dishes not that great. The portions were small, but you can always order more food. We, instead, would go for a nice fresh slice of pizza at the buffet, when necessary. We also used the buffet for breakfast and I found a couple of things that I really liked. The ship was at full capacity, but we always found an empty table. Entertainment: There were 3 or 4 after dinner shows we enjoyed, such as space Odyssey. The shows were 30 minutes long. Most nights, at 11:45PM the entertainment team had funny activities at the Aft lounge. The lounge was always packed for these activities, and hard to see anything if you get there late. Bars: We usually found ourselves having coffee or drinks at La Piazzetta. We also liked the Purple Jazz bar and the sports bar. On the other hand, La Prua piano bar was uncomfortable with all the cigarette smoke coming up from the casino. I found the drink prices standard as most places. Entertainers sang/played mostly popular English songs. Kids Club: My children, 10 and 11, found the kids activities in their group geared toward the younger ones. So they would spend most of the time with us or at the pools. As a parent, I found the kids club staff very nice and accommodating. My kids looked forward to the sail away and foam parties at the water park, animated by the entertainment team. Photos: Buy the $100 package before you sail. They do not have it available during the cruise. We made the mistake of not buying it before hand. Once in the ship, you have to negotiate. I liked how Royal Caribbean had photographers as you exit the ship at each port. MSC did not have them. Wellness: My wife got her hair done and a massage. She was very satisfied and they had decent prices. Ports: We loved all the ports. We were among the first to come out to the port and the last to come back in. In Valencia and Marseille, it was cheaper and more convenient for the 4 of us to take a taxi than to buy the MSC downtown shuttle. We paid 15€ for a taxi each way for 4, instead of 46€ (2 adults and 2 kids) round trip with MSC, and we could get the taxi to go back anywhere, instead of walking back to the rendezvous place. We always went on our own and did not buy any excursions through MSC as we found them expensive. Overall, we had an amazing time. We experienced excellent service all around the ship. We don't speak Italian, but made several Italian friends. Compared to Royal Caribbean, we found some things better at MSC and some better at RC, but that was fine with us. We accepted the differences and got our money's worth. I will sail with MSC again. Read Less
MSC Splendida Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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