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4 Helpful Votes
Sail Date: March 2018
We booked this cruise several months ago at a Cruise Event in a local hotel. The MSC rep managed to get us a fantastic deal on a Yacht Club Cabin so we booked it there and then. We have cruised several times on other lines, but the ... Read More
We booked this cruise several months ago at a Cruise Event in a local hotel. The MSC rep managed to get us a fantastic deal on a Yacht Club Cabin so we booked it there and then. We have cruised several times on other lines, but the Yacht Club was amazing. We had a seperate check-in area. When we had completed the paperwork our butler Nadia personally escorted us to the ship which had a seperate gangway for the YC - however, my wife is in a wheelchair and there were a few steps onto the gangway so Nadia to us to where the lugguage was being loaded on via a ramp - she stopped the loading and escorted us up the ramp, through the bowels of the ship and back to the public area. The cabin was amazing but the YC service was unbelievable. They even printed out a full copy of our UK newspaper and it arrived as a bound copy every morning. The YC facilities are brilliant with a seperate cocktail lounge, deck and pools and restaturant. On the first evening, Nadia met us in the YC reception and escorted us through the ship to the private YC restaurant. Every night the sommelier would see what food we had ordered and then recommend a suitable wine - all inclusive of course. As YC guests we could get drinks in any venue on the ship. One nice touch was when we were sunbathing, waiters would come round with trays of ice-creams ! Overall the cruise was very good and we got off in most ports and used the 'hop-on' buses to see the sights - we never imagined the size of some of the cities. The entertainment was very good and tailored to the international mix of passangers- so lots of dancers, magicians etc. When we finally had to disembark it was 3.00am as we had an early flight back. Nadia was there to escort us off the ship, collect our luguage and see us on to the accessible shuttle. We cannot speak to highly of this cruise - only problem is that my wife will want to have the yacht club experience every time ! Read Less
3 Helpful Votes
Sail Date: March 2018
Cruise on the MSC Splendida From March 3rd to March 11th 2018 Middle East This is our 18th cruise, our 2nd with MSC. We had already done a Dubai cruise and we wanted to come back and the price/itinerary of MSC was great, hence, we ... Read More
Cruise on the MSC Splendida From March 3rd to March 11th 2018 Middle East This is our 18th cruise, our 2nd with MSC. We had already done a Dubai cruise and we wanted to come back and the price/itinerary of MSC was great, hence, we chose to cruise with them again. It is very easy to embark the ship. We were there early in the morning and they took our luggage, made our cards and we were off to visit the city. There are plenty of taxis at the port and if you don't have EAD, ask for meter with credit card. They don't all have it so better to ask before leaving. The Splendida has recently been refurbished in the general areas and it is gorgeous! The Bora Bora buffet is simply beautiful and VERY spacious. The rooms have not been done. Our biggest problem with this cruise was that the walls are paper thin! Seriously!! You can hear people caughing, follow a conversation…So imagine being next to a crying baby! This made our nights a living hell!! Once, our neighbor decided to watch CNN at 4am… Well, we had to knock on the wall for them to shut the TV off… Needless to say we came out of this cruise more tired than we were at the beginning. The itinerary is amazing. Visas are required for this cruise and although I called MSC many MANY times, I never had the same answer regarding visas. Some said I had to get them from a website they gave me, and once, I spoke to a passport/visa specialist who said the ship would charge me on board. Well, thank god I decided to wait there and see since the ship takes care of ALL the details and fees… They simply give you a card when you exit the ship in every port of call. No hassle, no charge. (FYI, we are Canadians). The food was sometimes quite ordinary and sometimes delicious… The morning choices were just ok for us. That was really not our favorite meal. Everything on the ship is in Euros. This, for Canadians, makes everyting crazy expensive. Especially their shore excursions. My advice, take a taxi on your own. When they sell tickets for shuttles ( Eg Bahrain and Doha city center), don’t take it. There is nothing to do in Bahrain city center and a free port shuttle will take you to LULU mall where you will find taxis. Watch out, they want to charge you for the day so insist on meter!!! He wanted to charge us 200Euros for 5 people to do the International Circuit, the Camel farm, see the fort and the mosque. We said no, we wanted meter.. It cost us 100Euros… The people working onboard at the reception are very helpful and nice. Our waiter was average. We had to ask him every night for ice. Our room lady made our room three times… We had first seating dining, it is not really hard to keep track of this fact. We would come back in our room at 8h30/9h00 and our room had not been done, no towels for the morning. We did not go to the shows. We prefered staying on our balcony and listening to the waves.:) Will we cruise with MSC again? For sure. They have great itineraries and great prices. Did we love our cruise, AMAZING!! Read Less
6 Helpful Votes
Sail Date: February 2018
we have just returned from a week cruise in Dubai with MSC , we have been on many cruises before but first time with msc . We were on a package which included drinks and a balcony cabin. Let me go through the best parts embarkation and ... Read More
we have just returned from a week cruise in Dubai with MSC , we have been on many cruises before but first time with msc . We were on a package which included drinks and a balcony cabin. Let me go through the best parts embarkation and disembarkation was quick and without a hitch , although before we got on the ship people were trying to sell us packages . The room was fine although a bath is not needed and a nice shower would be great , balcony fine , samsul who kept our room clean was amazing. The ship was kept very clean and all staff were polite and helpful. The worst parts , we normally like to eat in the buffet , not very good , buffets on royal and Norwegian were excellent but this was very poor and pushed us into the butchers restaurant which cost us 85 euros , food was great though. Entertainment was a waste of time , and why do cruise ships let people smoke in the casino . All in all a 3 star cruise will not be using again. Read Less
3 Helpful Votes
Sail Date: February 2018
This is our 2nd cruise with MSC and we honestly don't understand a lot of the negative complaints about MSC. I do admit that the food is average but that doesn't mean it is bad. The unlimited drinks package is great value at £23 ... Read More
This is our 2nd cruise with MSC and we honestly don't understand a lot of the negative complaints about MSC. I do admit that the food is average but that doesn't mean it is bad. The unlimited drinks package is great value at £23 per day. Can't understand why hot chocolate can't be included in it. We had no problems with communicating with the staff. The embarking and disembarking was very quick and smooth. We stayed in our first balcony cabin only costing about £500 each. In regard to the ship we loved it. We had been on the Preziosa the year before so it was hard not to compare the two as they are of the same class and very similar. My favourite place aboard is the La Piazzetta which looks like a fake Italian or french village setting. We enjoyed a lot of gelato there as it was included in our drinks package. I was sad that the Tex Mex restaurant had been turned into the Butcher's Cut steak restaurant. I was looking forward to the original one. I didn't think much of the latter because it was very expensive and the food was average. We liked the Sea Pavilion Hot Pot restaurant. The view was great from there and it was fun to order food to cook at the table. We ordered far too much. It was a bit confusing knowing what to do and the staff were very helpful and also amused. Nowhere as costly as the Butcher's Cut. We enjoyed the main restaurant and the staff there were brilliant. We weren't impressed with the entertainment much. Some of the singers butchered some songs and were bad. We understand that there are limitations when dealing with many nationalities so shows are mainly dancing. Don't expect American cruise line quality. We didn't do any excursions with the ship but our own thing as we have cruised in the Gulf before. We used excursion websites or took taxis. We find MSC great value for money with great ships. We would recommend Splendida to all. Read Less
1 Helpful Vote
Sail Date: February 2018
Really well done to the cabin stewards for a fantastic job they work tirelessly hard day and night nothing was to much trouble for them need to have a shower screen rather than a shower curtain need more t v channels for British guests ... Read More
Really well done to the cabin stewards for a fantastic job they work tirelessly hard day and night nothing was to much trouble for them need to have a shower screen rather than a shower curtain need more t v channels for British guests althogh its been a bit picky the furniture needs to be a bit lighter a little to dark but very comfortable bed ... good sound proffing houe keeping team kept everything clean always had a smile on their faces there is not enough English books in the library couldn't here the tanoy announcement in the cabin everthing was well organised considering how many passengers were on board loved the idea of a ten pin bowlig alley and the virtual Formula one car... when we first arrived and wen to the Villa Verdy restaurant we asked for a table for two although there wasn't one one the first night they went out of their way to accommodate us from the second night onwards.The trip to Sir Banni Yas Island was superb in fact all the trips we so well organised Read Less
6 Helpful Votes
Sail Date: February 2018
Six of us travelled to Dubai for a brief stay before boarding MSC Splendida for a seven night cruise. One of the group chose this trip to celebrate a big birthday. We had three nights pre cruise then made our way to the cruise terminal ... Read More
Six of us travelled to Dubai for a brief stay before boarding MSC Splendida for a seven night cruise. One of the group chose this trip to celebrate a big birthday. We had three nights pre cruise then made our way to the cruise terminal where embarkation was smooth and quick. But not efficient, we had the all inclusive drinks with our cruise(code 431) already and all had paid 130 to upgrade to the premium (code421). So off we set to be greeted by staff selling upgrades, we showed our cruise cards to be told we had the lower package. Not a great start so off to customer services, paper work in hand, they made the changes, but not impressed. We had a boarding time of 18.30 but no probs boarding at midday, rooms ready. Off to lunch in the restaurant, three lads ordered Peroni, sorry we dont have that. Girls ordered Pinot premuim sorry we dont have that. Alarm bells should have rung. After lunch we went to a bar, again the beers we wanted they had one, another bar they had two. More on this later. Our cabin was fine, balcony on deck 12, Italians either side who decided the smoking rules dont apply to them. We had them surrounded and complained, it didnt stop so we reported them. Muster was a joke, 30 mins just to put life jackets on, no announcements, people arriving as we left, shambles. Off to dinner, second sitting in Villa Verde restaurant, 21.15 but they let us in every night at 21.00. Nice table and Milton a great waiter. Had chosen our wine already but they didnt sell in the restaurant, it was on the list on the table so maitre de requested. After much discussion a red and white were sourced, not what we wanted and not great. Food arrived lukewarm on cold plates, poor quality. Time to speak to someone in authority, they promised to have the wine we wanted every night and food hot and edible and credit to them they kept to their word but why should we have to fight for what we had paid for, we are on holiday. Butchers cut for the birthday bash, best wines ordered in advance to save hassle, great manager and staff in their and the food was superb. As Black Mambers on the match scheme it was free apart from a couple of extras. Theartre shows, two were good especially the last end of cruise show. Buffet food was plentiful, not always warm, some rude people moved our bags and sat at our table, they were promptly shifted. If you wanted a sun bed you had to get up early, a sea of orange towells greeted you if you went up at 9am. Back to drinks, every bar was a hassle, many showed me their stock records, two Peroni, one Sol, Three Becks, do they not know there are thousands on board. We found the Dim Sum bar had the best wines but they insist you drink them there and dont take you glass, it was like the Great Escape getting wine and going to better bars, ridiculous, no other bar had these wines. Night one I complained to the main bar manager but things did not improve. If you drink spirits, no need to upgrade to the top drinks package. Red label and bells whiskey, Gordons gin etc on middle package. However, only Heinekin beer on this option. If you want good wine or a choice of beer, consider upgrading to top option but may struggle to find it! May just be cheaper to pay for what you want instead of a package. The main reason for our trip, the birthday and the itinerary. Abu Dhabi, fantastic stop, we arranged a private Tour by Locals (well done JM) the Mosque was quite simply amazing, gents must wear long pants. Two ladies took us round and were superb. Private island, well the tendering arrangements were shocking , queues down the stairs,then suspended due to the waves, we gave up and stayed on board, watched two tender crash into each other, quite amusing (they were empty). Muscat, another private tour, well organised , another smaller Mosque, palace, another great stop. Khasab, we booked a Dhow tour through Groupon, badly organised by them but once into the Fjord style lake a great experience, lying in large cushions, dolphins joining us from time to time, crazy Italians diving into freezing water, we had a great laugh. Can also book this on the dockside for 20 euros. Just wear shorts and swimsuits, no changing facilities on the boats. Final day in Dubai, the mall provides a free return shuttle, elbows out trying to board, the Italians dont understand the term queue, they just charge to get in board, buses are not frequent but free. Taxis are around 20 euro and loads of them. Up the Burj which we had pre booked, big queues but the views are well worth it. Lifts on board, just remember the Italians and Germans get in before we get out, well they did try, quite amusing. Ladies, what should you wear? In Dubai, they are quite easy going and a knee length dress was fine. Try not to show too much cleavage and partly cover arms. Near the beach, just go with shorts as normal. In other stops, although there are no hard and fast rules, you feel better respecting the clothing guidelines and if visiting a mosque, need to cover arms to your wrist, legs to your ankles, chest and head with a scarf. Some will loan you clothing. I would suggest a maxi skirt and t-shirt with short sleeves, with a blouse or cardigan you can add for the mosque. Sandals are fine. Not many tuxes on formal night. Many just wore a shirt and trousers. Ladies mainly wore cocktail dresses. All in all a great cruise, ship is really nice and the girls loved the shops. Just a shame that they rip you off with a drinks package that is not fit for purpose. Complaint made via the CEO but I doubt we will get any response. Read Less
5 Helpful Votes
Sail Date: February 2018
My wife and I chose this cruise because we had never been to the United Arab Emirates and also looking at the photos the ship seemed so beautiful (as indeed it really is). Unfortunately, the joy of this new cruise was immediately ... Read More
My wife and I chose this cruise because we had never been to the United Arab Emirates and also looking at the photos the ship seemed so beautiful (as indeed it really is). Unfortunately, the joy of this new cruise was immediately interrupted when we saw the quality of the services offered on board. Only the cleanliness of the rooms and service staff was at the level of other cruises with other companies. The entertainment on board was the worst ever seen. Poor animation, stupid activities and often with a really old style. The musicians on board who always repeated the same songs (the party band "Hot Fingers" at the aft salon was really terrible for the whole cruise). Bad disco during the night. A daily program really small for a ship of this type. The quality of the buffet absolutely inadequate. Ultimately, this will be for us the first and last cruise with MSC Cruises. Read Less
2 Helpful Votes
Sail Date: February 2018
My second time on Splendida. This time in the Middle East. The ship has been on dry dock to be better prepared for the Asian market. Some improvements and all the ship lettering and communication including Chinese characters. We ... Read More
My second time on Splendida. This time in the Middle East. The ship has been on dry dock to be better prepared for the Asian market. Some improvements and all the ship lettering and communication including Chinese characters. We chose this cruise for its itinerary and the MSC “fly and cruise” package option. It was a good choice. It was our 4th time cruising with MSC and we knew what to expect, but we consider the food on MDR worse than our last visit… This was our main issue. As it was Carnival week we found the ship with plenty of Brazilian and Portuguese (due to school break?). I’m Portuguese and I found the translations in the communication forms a bit weak and lacking, for a better understanding we always asked for the original English ones… We were lucky with our assigned dinner companions. Easy talk and always lots of daily adventures. We opted to book all our shore excursions with MSC. Normally we are very DIY regarding all the ports we visit in Europe, very easy to do on our own; but we wanted to see a lot in a day and not stress because of traffic, delays, and stuff like that. As we went without the kid, and we booked an interior cabin, we wanted to experience it all and went a little nuts with our excursions … We planned very well our excursion in Dubai, so we left Burj Khalifa out of the excursion on Friday because we wanted to spend some more time in there than what we are allowed by excursion, so, on Saturday, embarkation day we arrived around noon, checked in and went to Burj Khalifa by taxi. We bought our tickets via the app “tiqets” and we climbed around 5:30, so we were able to go up and see during the day and beginning of the night. It was awesome! We were there till 7:30 pm. On Abu Dhabi we did a day tour visiting the Mosque and some other highlights in the morning and then we did the Ferrari World. On Bharain we also went on a day tour visiting the old fort, the museum, the Mosque, and the F1 circuit, also included on the tour was a lovely lunch in a local restaurant (the food was amazing!). In Sir Bani Yas we just went to the beach. On Doha we did a half-day desert jeep safari: I absolutely loved this experience! Our most expensive tour was Dubai on Friday, we went on a full day tour, including lunch at Burj Al Arab. We also opted to go to the Atlantis in The Palm, as we went to the Burj Khalifa on Saturday. What a day! This was a very nice cruise holiday and we enjoyed the ship facilities, and the cities we visited. MSC is a good European cruise company, but attention to details is always needed. Would like to go again to this part of the world. Read Less
3 Helpful Votes
Sail Date: February 2018
This was our 3rd time on Splendida and as we were in the Yacht Club previously we were a bit anxious. We sailed from Abu Dhabi and purchased the cruise through our local Travel Agent. It was an all inclusive deal with flights, transfers, ... Read More
This was our 3rd time on Splendida and as we were in the Yacht Club previously we were a bit anxious. We sailed from Abu Dhabi and purchased the cruise through our local Travel Agent. It was an all inclusive deal with flights, transfers, cruise and drinks package. Our balcony cabin was a lot smaller than (Y. C.) but still a reasonable size. Cabin 10079. Our Cabin Steward was Antonni and he was pleasant, helpful and kept the room perfect. We had second seating for dinner which we thought was 8.30 but turned out to be 9.15, just a little late for dinner. The food was reasonably good, and our waiters Erfani and assistant waiter Yogi were great. We discover on this cruise that we could have fresh coffee and tea at the little Cafe on deck 6. It also served snacks and small cakes throughout the day. We didn't attend any of the shows so I can't comment on those, The Casino was always quiet. They have a Cigar bar where you can smoke, it seemed to be open all day but the bar itself only in the evenings. There were plenty of Sun loungers except for the day at sea when it was very busy up on deck. We did the Dhow cruise in Khasab, and Dinner in the Dunes in Dubai, both excursions with the ship. On leaving the ship we were able to check in our luggage and get our boarding passes in the port. I thought this was a great feature and wish it was offered in all the ports! Overall we had a great cruise, the drinks differed from bar to bar, so try them all. Read Less
4 Helpful Votes
Sail Date: January 2018
I wanted to start and finish my cruise in Dubai as my daughter lives there. It was a bit daunting as I has never cruised before, but everything was made so easy. The organisation of this ship from boarding through to the disembarkation ... Read More
I wanted to start and finish my cruise in Dubai as my daughter lives there. It was a bit daunting as I has never cruised before, but everything was made so easy. The organisation of this ship from boarding through to the disembarkation was done very efficiently. I particularly enjoyed the daily dance lessons of Vivi and Mejia, whose infectious encouragement made each lesson such a pleasure. The staff in the Villa Verde restaurant were very attentive, especially our waiter Pande, who kept our glasses charged at all times. We found the buffet in Pago Pago & Bora Bora rather overwhelming, so decided to breakfast and lunch in La Reggio Restaurant, which was more tranquil, and it was nice to be served at the table, having said that, the buffet in La Reggio was also excellent, and the fresh pasta cooked before your very eyes was just amazing. We took two of the ship excursions, one to Muscat in Oman, which was beautiful, and one to see dolphins whilst on a dhow, in Khasab, Oman. Both of these trips were so well organised and we thought good value. The pool areas on the ship were very clean and well looked after by the staff, all the bar staff were very accommodating and efficient. There was so much choice of entertainment at night that we found it hard to choose where to go. White Night in the Aft Bar was just amazing! I would not hesitate in booking this ship again as I thoroughly enjoyed the whole experience. Read Less
MSC Splendida Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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