MSC Splendida Cruise Reviews

4.5 / 5.0
365 reviews
Photo Credit: Nikolodean
Photo Credit: Happy Traveler _
Photo Credit: Happy Traveler _
Photo Credit: Happy Traveler _
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Cruiser Rating
3.4
Average
365 reviews
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Featured Review
Wonderful Service Most Of The Time
"No one could explain the difference so I had to pay.This cruise was a replacement for one we cancelled from Miami so we didn’t know what to expect...."Read More
brianmatthie avatar

brianmatthie

6-10 Cruises

Age 50s

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1-10 of 365 MSC Splendida Cruise Reviews


Excellent staff, good cabin, but needed a bit of better staff planning at times.

Review for a Africa Cruise on MSC Splendida

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Bareskin2000
2-5 Cruises • Age 70s

This was our 3rd cruise with MSC out of a South African Port. We were Aurea, and it is well worth it for the priority boarding alone. The staff in the Main Dining room were the staff stars of the cruise, friendly efficient and very attentive. The meals in the main dining room were very good and well presented. The buffet was as expected, mainly overcrowded and typical buffet ...
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Sail Date: February 2024

Cabin Type: Premium Balcony


Not a holiday worth having

Review for a Africa Cruise on MSC Splendida

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Ftz
2-5 Cruises • Age 30s

By far our worst holiday experience, a complete waste of money and time. We would have had a better time on land where we catered for ourselves, our first time cruising with #MSC and if this is their standard I would recommend anyone to rather not choose the #MSC Splendida. Not enough space for people in pools, mistakes made by staff caused us to repeatedly go stand in line at reception for ...
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Sail Date: January 2024


Little value for money

Review for a Africa Cruise on MSC Splendida

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Solar traveler
2-5 Cruises • Age 40s

Our family have traveled at MSC ships before from Durban South Africa but this last cruise was very disappointing. Boarding took 4 hrs of various queues at the new durban cruise terminal. Ship feels extremely crowded even jf to be expected this time around was extremely crowded, service is extra slow at all areas with what looks like an understaffed ship with very overworked staff. Staff is ...
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Sail Date: December 2023

Traveled with children


Terrible cruise

Review for a Africa Cruise on MSC Splendida

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Wayne1976
2-5 Cruises • Age 40s

I travelled with my dad on Sinfonia Nov 2011 after the passing of my brother. The ship was stranded in Capetown Harbor for most of the trip due to extremely bad weather, however, the experience on the ship was very enjoyable and the staff were amazing. This trip on 8 Dec on MSC Splendida, to Mozambique was a total disaster, from embarkation to end. It was horribly managed. During embarkation, ...
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Sail Date: December 2023

Cabin Type: Premium Balcony


Absolutely disappointed!!!

Review for a Africa Cruise on MSC Splendida

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H1234
2-5 Cruises • Age 40s

It was one big disappointment. From the embarking right through to dis-embarkment. It took 4 hours to embark and again 4 to disembark. Both our suitcases were damaged, and they just pulled up their shoulders. After throwing my toys completely, they sent someone with cellotape to fix my suitcase... cellotape!!!!???? The ship was totally over crowded - we did not even get close to a pool, let ...
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Sail Date: December 2023


First family cruise with kids ( 11yrs and 8yrs)

Review for a Africa Cruise on MSC Splendida

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Nikolodean
2-5 Cruises • Age 40s

We experienced our 1st family cruise to the portuguese island, mozambique. The children absolutely loved the experience. The food,drinks,entertainment and shopping was wonderful. Food was prepared well and delicious, staff were all very attentive and well informed. The pool areas were clean and well maintained. We purchased the Aurea experience and that was a good decision as we could dine in the ...
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Sail Date: December 2023

Traveled with children


Great holiday with fantastic service

Review for a Africa Cruise on MSC Splendida

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Happy Traveler _
First Time Cruiser • Age 40s

We booked a cabin for myself, my wife and our two teens - it was our first boat cruise. We were spoiled and handled extremely professsionally by all members of staff from the cleaning staff to the waiters and butlers. The embarcation process went smooth and our bags were delivered to our rooms quickly. The crew assisted with all our questions and helped out to make us feel at home. Food was always ...
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Sail Date: December 2023

Traveled with children


Improvements needed

Review for a Europe - Eastern Mediterranean Cruise on MSC Splendida

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Terrifictraveller2023
6-10 Cruises • Age 50s

The ship itself is wonderful, well laid out, constant cleaning & maintenance daily. Very clean & fantastic staff in bars, pool area’s & toilets. The buffet has plenty of choices although food could be hotter at times. My biggest gripe are the reception & excursion staff. I’m not sure how they were employed as customer service should be first & fore within any company. Arrogant & ...
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Sail Date: October 2023

Cabin Type: Premium Balcony


NEVER AGAIN. MSC disrespectful of their clients

Review for a Europe - Eastern Mediterranean Cruise on MSC Splendida

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Dobbin123
2-5 Cruises • Age 70s

Like most people we spoke to we chose this cruise because of the port stops in Alexandria, Safaga and Jordan ( Petra ) all of which were cancelled. Other cruise lines were still using these ports. Also a lot of passengers only found out about the cancellations either when they embarked or after flying in to the embarkation port. Too late to cancel. Disgraceful treatment led to a lot of disgruntled ...
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Sail Date: October 2023


Disappointed with cancellation of itinerary and not informed of change prior to embarking

Review for a Europe - Western Mediterranean Cruise on MSC Splendida

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Vmj
2-5 Cruises • Age 60s

Great itinerary with very interesting ports alas the highlight ports were cancelled without being informed of this change and no interesting ports were added. Embarkation was easy and organised The highlight were the exceptional staff especially cabin dinner and entertainment staff so friendly and cooperative Poor nightly shows the best was done by the crew Good was good except not ...
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Sail Date: October 2023

Cabin Type: Deluxe Balcony (partial view)


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