"We made 6 excursions during the cruise, and despite the COVID restrictions, we enjoyed them all.We had a thoroughly enjoyable cruise, despite the 3 hour embarkation process caused by the COVID 19 testing requirements...."Read More
First cruise with MSC and specifically chose it to try the Yacht Club. We were not disappointed and really enjoyed the experience and perks associated with this class.
The main thing to point out and this is something everyone says but it's true, is the crew are amazing. Every single one of them work incredibly hard and always have a smile and a friendly greeting no matter how busy they are. ...
Probably our best cruise ever (28 cruises on 7 different cruise lines).
We managed to get an amazing deal on Yacht club for this repositioning cruise and now would always choose YC (if available)......
It's a slightly older ship and some deck areas are showing their age e.g. deck chairs , pool areas , decking etc.. , but otherwise we'll maintained esp the interior which you couldn't tell was ...
We chose this cruise as part of a package tour of Egypt and jumped at the chance to (hopefully) enjoy the cruise atmosphere as well as visit Jordan and Saudi Arabia. Unlike other cruises we have undertaken, the food was average at best, with the buffet very underwhelming. Where we really struck poor service and very poor responses was where there were agreed refunds for things like cancellation of ...
Red Sea cruise
Have taken over 20 cruises including 4 with MSC but Splendida was by far the worst ship. Nothing was clean, no antibac available especially at restaurants, public bathrooms mostly had no soap or toilet roll. The cabin was clean enough but was tatty and the balcony was filthy.
Food quality in both the self service and main restaurant was poor, limited and very basic - have ...
Complaints: 1) Even before the cruise started, upon booking at the said price, 30% of the cruise price was added on as taxes. That was a surprise to me - I never found out who got that tax money, or what it was used for. €300 wasted? Time wasted trying to find out, unsuccessfully, what it was about.
2) Before I even got on the cruise there was chaos. Despite reading all paperwork - I was not ...
This cruise was a replacement for one we cancelled from Miami so we didn’t know what to expect. We had just been on a Norwegian cruise the week before so we were able to make some comparisons. Right away we noticed that the buffet food was sub par. The food items were generally not hot no matter what time we arrived there and the milk should have been kept cold. I thought it was a recipe for ...
We had booked a fly-cruise package with MSC in March just before the 30% healthcare workers discount offer ended. It was a 7 night cruise aboard MSC Splendida starting from Rome and visiting Genoa, Marseille, Siracusa (Sicily), Taranto and back to Rome with 2 sea days in between.
On the day of cruise (23/9/22), we flew from London Heathrow to Rome via British Airways. The flight departed on ...
We chose this cruise just to have a well earned break, our friends persuaded us to go Yacht Club, so so happy we took their advise!!!
We were treated like King and Queen right from the Port area to the time we disembarked!!
Food in our restaurant was sublime and the service we got was second to none!
Missing queues when going and coming back from excursions, was a big plus for me, our ...
My previously booked NCL cruise out of Portugal was cancelled and I was hoping to replace it with similar cruise in the same time block and saw this low-priced alternative but it was a big mistake. Terrible communication, never told me what was needed or even tickets, unable to reach MSC by phone or login in on website. Never told me port of Casablanca cancelled or that could not leave ship at ...
We live in Spain and prefer to cruise from Barcelona. We had a thoroughly enjoyable cruise, despite the 3 hour embarkation process caused by the COVID 19 testing requirements. This was our first time with MSC, and having read lots of negative reviews about the dining experience, we were a little concerned about what to expect. We can now report that we could not fault the food. We mostly dined ...