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441 Princess Emerald Princess Cruise Reviews

we chose this ship because of the itinerary and it matched our expectations. We were very fortunate with the weather always dry apart from drizzle in the fjords one morning some windy weather but didn't cause too many ... Read More
we chose this ship because of the itinerary and it matched our expectations. We were very fortunate with the weather always dry apart from drizzle in the fjords one morning some windy weather but didn't cause too many problems a very large ship and fully booked = too many people at times in the central area of the ship occasionally a queue to go into dining room only one slow tender call and that was on The Falklands because it was a long sail to the port hampered by strong winds food was ok occasionally very good once or twice awful - I did notice that if I didn't eat my food the waiters didn't bother to ask why and was it ok ? some dishes exceptionally good self service food generally ok we just preferred to formally be waited on in the evening rather than self service most of the staff were lovely any minor problems or queries the staff at the main desk soon sorted room steward was good cabin was perfectly adequate balcony and room service very efficient I generally phoned for coffee and croissants - never had to wait more than ten minutes total chaos getting the lifts on the last morning to get off - we were early - taking our own cases but no lifts they were out of action staff still moving suitcases we presume you cant get from the 12th floor without using a lift it took 45 minutes for three of us to get lifts we had to split up in order to get down that was badly organised entertainment ok we only did 2 singing dancing shows others were not my cup of tea some nice singers in other bars which we preferred drinks expensive but as they are on many a cruise ship I made my one bottle of wine allowed on board last ! my pink plastic water bottle very useful excursions horrendously expensive the three of us took private taxis at every port paying a fraction of their prices just booked as we left the ship each time the hop on hop off bus to Gypsy cove on Falklands just $20 per person the dearest taxi we paid was out to the peninsula at Puerto Madryn $90 each as it was a long journey but well worth it saw penguins so close plus sea lions and elephant seals Read Less
Sail Date February 2018
This was our first Princess cruise, chosen mainly for the itinerary. We were blessed with amazing weather during the entire cruise so fortunately we were able to visit every port as scheduled. If I had to choose a favourite port it has to ... Read More
This was our first Princess cruise, chosen mainly for the itinerary. We were blessed with amazing weather during the entire cruise so fortunately we were able to visit every port as scheduled. If I had to choose a favourite port it has to be the Falkland Islands for its uniqueness and it's amazing penguins! A trip to Volunteer Point should not be missed. Scenic cruising along the Beagle Channel and the Amalia Glacier with its absolutely breathtaking scenery is also an unforgettable experience. We found the ship´s decor rather depressing, no fabulous Atrium area, and lots of dark, dreary lounges. The entertainment on board was practically non-existent and the theatre shows were quite third rate. Considering this was a 14 day winter cruise with quite a few sea days more effort should have been made by the Entertainment team. Although the majority of the passengers were elderly I am sure they would have appreciated a much more lively, active, professional Entertainment schedule. Dining, main dining room, was essentially a hit-and-miss affair. Some evenings the food was great, whilst for the most part, and especially on formal nights the food was dire. We ate in the Crab Shack one evening and did enjoy that meal. Due to negative comments by other passengers we didn't try the other fee paying restaurants. Food was always plentiful all over the ship, but I think quality needs improving in the main dining room. Our favourite eatery was the International Cafe, a great place for a quick breakfast or a snack, with great teas and coffees. Our cabin on Caribe deck with its extra-large balcony was always immaculate thanks to our amazing stateroom attendant. Loved the extra-big balcony which we made good use of. Didn't do ships excursions - ridiculously overpriced. Would I cruise with Princess again? Yes, if I liked the itinerary. A definite plus was the service we received on-board from all staff which was absolutely amazing and compensated for any negativity experienced on board. Read Less
Sail Date February 2018
We chose this cruise because of the itinerary. We always wanted to explore more of South America, and this cruise worked perfectly for us. We spent 3 days in Santiago pre-cruise and explored this beautiful city with others who were on ... Read More
We chose this cruise because of the itinerary. We always wanted to explore more of South America, and this cruise worked perfectly for us. We spent 3 days in Santiago pre-cruise and explored this beautiful city with others who were on our cruise. We shared a van to the port, San Antonio, and we were very pleased with our cabin. We were on deck 10, mid ship. It was a great location. We always choose a balcony cabin, and enjoy sitting out there when the weather permits. Our cabin Attendant, Angelo, did a very good job of taking care of our cabin. We want to give a shout out to our dining room crew: Oscar and Rawan in the Da Vinci Dining room, early dining, table 455. They always knew our coffee and dessert favorites, and didn't hesitate to please us. The staff in the Horizon Café were courteous, always clearing tables and bringing us coffee and juices. Overall, the ship was in excellent condition, very clean. We enjoyed most of the onboard entertainment, and took 3 ship excursions. Loved the waterfalls at Igusau. Read Less
Sail Date February 2018
My wife and I chose this cruise because we wanted ti visit South America and go around Cape Horn which is a great experience so see the "End of the World" as it is called. Seeing all kinds of birds as well as sea lions and seals ... Read More
My wife and I chose this cruise because we wanted ti visit South America and go around Cape Horn which is a great experience so see the "End of the World" as it is called. Seeing all kinds of birds as well as sea lions and seals was very nive, but the highlight was seein the Penguins in their natural environment. They are really cute and funny. We have been on Princess a few times and have Platinum status, but wpe noticed in many areas that things are not the same as a couple of years ago. There are more things you have to pay extra for such as water in your cabin and even Ice cream Sundaes. Some of the Stage shows and performers were not that great or professional. The ships' singers and dancers were very good and put on a few good performances. We still enjoy Princess cruises, but also look at other cruise lines and itineraries and specials as there are a lot out there. The Itinerary is most important and pricing is next. Perks are also very important in deciding which cruise to do next. All in all, we had a great time on the Emerald Princess and came away with great memories. Read Less
Sail Date February 2018
We chose the package holiday which included the carnival at Rio de Janeiro, then a flight to Santiago where we were then taken by coach to join the Sapphire Princess for a 14 day cruise. After disembarking we flew to Iguazu to stay for ... Read More
We chose the package holiday which included the carnival at Rio de Janeiro, then a flight to Santiago where we were then taken by coach to join the Sapphire Princess for a 14 day cruise. After disembarking we flew to Iguazu to stay for three nights in order to view the falls from both sides. We then flew back to Buenos Aires for a night before flying home to Heathrow. The cruise was very enjoyable and allowed us to see many unusual places in Chile and Argentina. We also called in at the Falkland Islands and Montevideo, Uruguay. The staff as a whole were very attentive, helpful and hard working. Liked the general efficiency of getting on and off the ship at ports of call even when using a tender. Disliked some of the acts in the theatre as, although they were very talented, and most could speak several of the languages on the boat, especially Spanish and English some were quite manic. Their delivery was so stressed that it made me feel uncomfortable. The ship dancers in contrast were absolutely excellent and produced technically complicated and varied dancing evenings which were very enjoyable. One of the best things about this line is that they have laundry rooms on each floor which is very handy as is the use of an iron there. We would have liked a wine package for mealtimes as the wine is very expensive as is the overall drinks package. These prices must be counterproductive as I know lots drank much less than normal because of the prices. On the other hand those with drinks packages were encouraged to over indulge? The two representatives who talked about the history of the areas visited and the opportunities for activities to do once there were absolutely excellent and their talks were not to be missed. Formal functions and those involving the captain were pleasing and appreciated. Read Less
Sail Date February 2018
Great itinerary and great lecturers about the ports and itinerary. Enjoyed a lot the spa services and staff. Excellent acupuncture and massage along with specialty spa service sites for extra (heated tile lounge sites, aromatic showers ... Read More
Great itinerary and great lecturers about the ports and itinerary. Enjoyed a lot the spa services and staff. Excellent acupuncture and massage along with specialty spa service sites for extra (heated tile lounge sites, aromatic showers etc) But the food and specialty restaurants aren't anywhere near as nice as those on Celebrity or others. The tours were exceptionally overpriced and for most of the stops can do better online or just getting off at the port For example, the ship's tour to Tombo reserve for two was $440. Getting off the ship, we with another couple paid for a private car and guide to Tombo for $100/person. Similarly at the Falklands their tours to the penguin sites were +$170/person and getting off th ship there were bus transfers to these spots for $10/person with local guides/content folks all along the way Excellent without the boost in price. Punta Arenas was the one site that you couldn't just get off the boat and find an alternative. So book that one ahead on line. The train to the end of the world in Ushaia is overpriced and sort of like a kiddie ride. For almost $400 for two this too felt like a big rip off. Also be aware embarked at SanAntonio port... very congested and very inefficient. From transfer pickup by Princess to getting on board at SanAntonio took 4.5 hrs. The ship had been booked to leave via Valpariaso and I heard that this is a bigger and more efficient port. So be aware if you are leaving from SanAntonio This itinerary also has a lot of tender access ports. Some of the reboarding facilities were equally chaotic for retender back to the boat. Also since this is a cooler itinerary even for the So American summer month of February around the Cape Horn... a lot of the cruise the pools can't be used dt the cool climates. It's too bad too because there is also a very nice adult only pool/sauna separated from the main pool that I was never able to use for the two week cruise.You would think that they would send ships on such an itinerary with a capacity for covering the pool area like so many other lines have. We had sailed Princess to Alaska too and it was the same thing!!! Read Less
Sail Date February 2018
Long review but lots to say !! Fourth time with Princess, second time on this ship. I have always rated Princess as the best cruiseline we have sailed with but not this time, they have gone downhill I’m afraid. EMBARKATION The ... Read More
Long review but lots to say !! Fourth time with Princess, second time on this ship. I have always rated Princess as the best cruiseline we have sailed with but not this time, they have gone downhill I’m afraid. EMBARKATION The chaos started here with no cruise cards for us. There was actually cards with our cabin number but they had different names on it ! After a lot of miscommunication and being told to wait in numerous places, no one took responsibility for this and and we waited over an hour for this to be sorted. I then had numerous problems with my card throughout the cruise including not being to get in our cabins lots of times and not being able to get off the ship! So not good at all. ITINERARY. Amazing ports of call and scenic cruising. The glaciers and fjords were outstanding. CABIN Spotless as always. The only complaint was the bed was uncomfortable and dipped in the middle on my side which meant I had a sore back the whole of the cruise. Disappointing as cruise ship beds are usually so comfy! DINING Went in the dining rooms on a few occasions. On a shared table and also tables for 2. Food was good, not amazing and there was at times nothing we fancied on the menu so then went in the buffet. Not such a wide range as some other cruise lines. Share restaurant was excellent, as was the salty dog and crown grill. Would recommend all three. Pizzas and burgers good FACILTIES. Pools were nice, plenty of sunbeds and well spaced out. Did not use the spa, sanctuary or gym. Movies under the stars -loved doing this, wrapping up warm and watching a good film (had some good ones). SALES PITCH. This is my 14th cruise and I have never seen so much sales pitch, as on this cruise. Even when eating in the speciality restaurants, we had someone interrupting us to try and sell us liqueurs! By the lifts and the shops, the spa staff stand to try and get you in the spa, in the buffet staff come round to try and get you into Share or the crab shack. It’s very poor and a real put off! ENTERTAINMENT We thought was quite poor for a younger guest (and I mean guests in their 40s). We did not do any shows, as we didnt want to see ventriloquists or hypnotists. The quizzes were good but that’s about all we participated in. No deck party was held. EXCURSIONS All were good. No complaints. Mostly tender ports which were well organised. One port Puerto Madryn was chaos as only one gangway was open and we were an hour late getting off for our excursion. STAFF . Guest services - Visited them a lot on this cruise due to problems with my card. Most of them helpful but there was one miserable female on there, that was abrupt and generally not very nice. Bar and restaurant staff were good as always. Excursion staff good and loved seeing Timothy on the ship from the cruise show, love his laugh! OTHER PASSENGERS. I have never been on a cruise with so many rude people. Guests pushing in, in the buffet queue, pushing into the lift when people are trying to get out, being noisy in quiet areas. And why do people have to sit in the buffet all day playing cards when you want to eat your meal! even though there are signs on the tables saying to vacate when finished meal, this was never enforced by staff. SHIP. A bit worn around the edges but was fine. Very traditional ship, perhaps some modernising would be good. Overall, a good cruise and the itinerary was amazing, the best we have done, many ‘wow’ moments. But Princess is certainly not as good as previously and they gone down in my ranking. I’m sure we will sail on a princess cruise again but perhaps not for a few years. Read Less
Sail Date January 2018
We were very happy with most aspects of this cruise - Buenos Aires to San Antonio. Most fellow passengers we spoke with also loved. We met 2 or 3 nit pickers but our attitude is if you want perfection, then pay for a higher end cruise ... Read More
We were very happy with most aspects of this cruise - Buenos Aires to San Antonio. Most fellow passengers we spoke with also loved. We met 2 or 3 nit pickers but our attitude is if you want perfection, then pay for a higher end cruise line. Great ports of call, particularly the Falkland Islands. The onboard lectures were very good as were the Spanish language classes. We enjoyed the productions very much but were not so keen on the ventriloquist and magician simply because it wasn't to our tastes. We are glad we opted for anytime dining as we enjoyed the company of fellow diners for many different countries. Our first 2 meals in the dining room were poor but for the remainder of the cruise we enjoyed our meals very much. The desserts are faboulous. We dined at Share twice - enjoyed it the first time but not so much the second time. Had one of the best steaks ever (filet) in the Crown Grill. Buffet was okay although very good on Italian and Indian nights. We did not take any cruise excursions as we arranged private tours ahead of time, with fellow cruises we 'met' on cruise critic. We enjoyed Vines - decent sushi and sashimi and a good selection of wines, however by the 10th day of the cruise the selection was very limited. Disappointing. Very nice fitness area. Read Less
Sail Date January 2018
We chose the cruise for the itinerary and it didn’t disappoint. The ports of call were all terrific, lots of options to explore and the scenic cruising to Cape Horn, along the Beagle Channel, and through the fjords of Chile was gorgeous. ... Read More
We chose the cruise for the itinerary and it didn’t disappoint. The ports of call were all terrific, lots of options to explore and the scenic cruising to Cape Horn, along the Beagle Channel, and through the fjords of Chile was gorgeous. The King Penguins in the Falkland Islands were an absolute highlight. But the ship experience itself wasn’t a highlight. The food was mediocre, the dining room felt hectic rather than upscale and relaxing. It’s a massive ship and you just felt part of marketing and big business the whole time. However, given the size, they are excellent at embarkation and disembarkation and tenders. The first evening show from the Buenos Aires School of Tango was a fabulous show. The best entertainment of the trip by far. We flew into Chile before the cruise, then worked our way to Mendoza, Argentina and spent five days in Buenos Aires before the cruise. When we got off the ship we went directly to the airport. We were so pleased to have spent time in each country prior to the ship with its one day stops in port. We were already somewhat familiar with both countries and it enhanced our comfort and independence at our stops. It was a fantastic itinerary. Read Less
Sail Date January 2018
We arrived from Canada on Monday & enjoyed a great hotel in Palmero, Buenos Aries which allowed us to explore the city prior to Sail Away on Thursday. We are Platinum Members and have priority embarkation which did not happen - ... Read More
We arrived from Canada on Monday & enjoyed a great hotel in Palmero, Buenos Aries which allowed us to explore the city prior to Sail Away on Thursday. We are Platinum Members and have priority embarkation which did not happen - none was set up - I don't know why & that was disappointing. Long one lineups which normally we don't have to deal with. This was our first balcony which was a real treat! great location midship on deck 1. Food was good but not up to Princess' usual excellent meals. We had the greatest head waiter - Riccardo from Italy - excellent service & thoughtfulness - best we have ever experienced! They had only 2 herbal teas of which they ran out of 1/2 way thru the cruise sadly. Fresh fruit was limited. Only one band on the initial sail-away and none after that which we all missed. Theatre entertainment was not up to Princess standards and little variety in them. Not many dance options. We did enjoy the history presentations of the different ports and areas during the day. Ports were exciting and enjoyable.We booked our own tours thru internet prior to the cruise. We did one Princess excursion that was ok in Buenos Aires. King Penguins at Falkland Is. were amazing but there is a long 2 hr. 4x4 jeep ride both there & back - but well worth it (- if you get car sick forget it.) Sailing past Glaciers so close to the ship was beautiful - very similar to Alaska sights We took a boat tour from hell in Puerto Arenas. The tides were not taken into consideration and we missed the penguin Island because of low tide & not being able to dock, and 60 of us sat for 2 hours near the dock which we couldn't get into because of low tide. Rough seas and 80% of the boat tour was barfing - no barf bags given out so some used the floor until finally they were offered bags. no water or snacks were offered either to anyone. They had to get a rescue boat to get us into shore after 2 hrs sitting waiting 1/2 mile off shore. We were fortunate that the seas while on the cruise ship were fairly settled. Weather was good with little rain. Lots of great tours throughout the ports other than the barf boat. We had prepared for cooler weather (although it is their summer in Feb) for 3 days when really it was 41/2 days with long pants & winter jackets. All ports had very expensive tours. It was an expensive cruise, very different sights, great one to cross off bucket list. Read Less
Sail Date January 2018
Sailing around the horn of South America was a great adventure. Really makes you think about what the early explorers had to endure when they sailed in small, wooden ships. Service by the staff was excellent. Dinner menu was very ... Read More
Sailing around the horn of South America was a great adventure. Really makes you think about what the early explorers had to endure when they sailed in small, wooden ships. Service by the staff was excellent. Dinner menu was very good and varied. Breakfast was a bit of a disappointment, and became very boring. There was very little variety over the two weeks. Other than corned beef hash, there was no meat other than pork. Entertainment was good, but there was a definite lack of things to do on sea days. There are a lot of tender ports, and the crew does a very good job of getting you off and back to the ship. Some ports, like the Falklands can take more time because of rough water, so you must be patient. Access to the tender from the ship is done in a very orderly manner. You collect a number when you enter the waiting area (dining room) and you move to the tenders as a range of numbers is called. Very orderly and efficient. Ship's tours tended to be somewhat expensive, but were well organized and the guides were good. Overall, Princess did a good job and we will sail with them again. Read Less
Sail Date January 2018
We would recommend this cruise, but thought the quality of the entertainment and on board experience was a lesser quality than our Princess cruise of about 5 years ago. Paul the cruise director was upbeat, funny, energetic and overall ... Read More
We would recommend this cruise, but thought the quality of the entertainment and on board experience was a lesser quality than our Princess cruise of about 5 years ago. Paul the cruise director was upbeat, funny, energetic and overall great at his job. His staff while seemingly all nice folks lacked enthusiasm, charisma and organization in their roles.We went to the main showroom almost every night and found about half the shows entertaining and half not so much. While shopping events abounded every day it was difficult to find much more than a trivia game (or 4) a day for other entertainment. Our room attendant, dining server, waitress/waiter were great. We ate in the buffet once for breakfast and twice for lunch. All three were bad meals. The dining room food for breakfast was always good, lunch was mostly good, and dinner was good if we listened to our servers suggestions. Disappointed that the cruise changed ports from Valparaiso to San Antonio, and Montevideo to Punta del Este. Neither were truly worth the visit; while Valparaiso and Montevideo both had lots to offer. Perhaps cheaper for Princess but not good for passengers. To end on a positive note the scenic cruising was great, most of the ports had something special to offer the visitor, and while our on board time had some gaps we did enjoy and fill the day with activities that suited us. Enjoyed several of the lectures from Angela, but found Julio's monotone presentation dull, somewhat difficult to understand and not worth the time. We went to the fitness center three times. Never was able to get an exercise bike, yet many bikes reserved for classes were made unavailable for unsupervised use. Read Less
Sail Date January 2018
The cruise's itinerary is interesting. However the ship itself is old and needs refurbishing. Reception desk - could be better. They weren't very helpful when a problem arose. Room - needed refurbishing ... Read More
The cruise's itinerary is interesting. However the ship itself is old and needs refurbishing. Reception desk - could be better. They weren't very helpful when a problem arose. Room - needed refurbishing badly. Bathroom appliances are old and need a replacement. But cleaning service did their best to keep the cabin clean. They also worked very fast and immediately responded to every request. Port and shore excursions were very good, and local guides were exceptional. Dining - very good in the dining rooms and buffet, a lot of attention from the waiting staff. Embarkation - our luggage arrived after 7:00 PM. We realize that if was due to the issues in the port, but we traveled a long distance and we had no cloth to change to after taking a shower. Disembarkation on the other hand was very smooth and well organized. Entertainment - I will give a C+. Two of production shows were simply awful, mostly because of female singers. Music around the ship is not impressive at all. Same goes for the featured singers and comedian that performed in the theater (except for Teacake). One will wonder if any of the artists had any auditions before getting the job. On the other hand comedian that performed in the Explorer lounge was excellent. Read Less
Sail Date January 2018
We’re not “cruisers”, this being our 3rd cruise. We consider a cruise as a mode of transportation, moving us from one place to the next. This was also our first cruise on Princess and we were very happy with the accommodations, the ... Read More
We’re not “cruisers”, this being our 3rd cruise. We consider a cruise as a mode of transportation, moving us from one place to the next. This was also our first cruise on Princess and we were very happy with the accommodations, the level of service and felt that we were totally spoiled. We were in a mini-suite and were upgraded to Club Class which was a definite perk. The best perk was dining in the DaVinci dining room. Razvan ran the section of the dining room where we ate most nights. He was kind, efficient and his team functioned flawlessly. Rocio who appeared to be the second in command was also great as were all the servers. The food was delicious - I couldn’t believe how they managed to serve salmon that was perfectly cooked. There was a wide variety of options every night and the food was delicious at every meal. We had lunch in the cafeteria on most days and there was a wide variety of options. Same goes for breakfast. We are not much into shows. We took advantage of the happy hour in the Wheelhouse where you can purchase one drink and get the same for $1. We did two tours which were probably overpriced but we didn’t want to take any risks - the Bluff Cove at the Falklands and a hike at Ushuaia. Overall, we loved our cruise, the service was top notch, we had the opportunity to visit parts of the world that we would have otherwise not seen and I would be happy to recommend this cruise and Princess. Read Less
Sail Date January 2018
This cruise was on our bucket list for years and we finally had the time to do it. We had three places on this cruise we particularly wanted to visit. Santiago, the Falklands and Buenos Aires. And we accomplished that. Embarkation ... Read More
This cruise was on our bucket list for years and we finally had the time to do it. We had three places on this cruise we particularly wanted to visit. Santiago, the Falklands and Buenos Aires. And we accomplished that. Embarkation was a breeze although instructions were somewhat confusing. Princess told us to plan on arriving at 4 based on our cabin location. But there was no way to control that since they changed the port to a real out of the way place about 2 hours from Santiago and we were dropped off by our transportation around 2:30. But we boarded without a problem. The facilities were clean and adequate on board although we found the layout of the ship somewhat peculiar. All of the entertainment venues were basically on the 6-7th deck. So those floors were packed at all times. There was a very small disco on the 18th deck which can only be accessed from the aft elevators. We never got to test the adequacy of the pool area because the ship encountered gale force winds nearly every day. We had early dining at 5:15. We originally had been confirmed for 5:30, a little better, but received the change gratuitously about two weeks before sailing. We were at a table of 8 with only 3 of us showing up the first few nights. Eventually they paired us up with another table to make 7. They should probably have done that by the second or third night. Nonetheless, the food was very good, the service even better. We never felt the need to hit one of the specialty restaurants or the buffet. So no complaints there. Entertainment was excellent the first 10 nights and it tailed off the last few nights. The piano player in the Martini Bar was a joy to listen to. However, the music didn't start until after we sat down for dinner so there was no place to enjoy a martini with piano music for cocktail hour, something we missed especially on sea days. when you hang around waiting for the evening activities to start. The sea day activities were somewhat blah given that the decks were shut down due to the constant gale force winds. The Ports we enjoyed the most were Punta Arenas where we visited a multi generation sheep ranch in the Pampas for demonstrations and a barbecue, the Falklands where we we got up close and personal with the penguins and Buenos Aires. Two of the stops were affected by atrocious weather, snow, fog, rain and cold. You name it. All four seasons in one day. Other than an unfriendly, unsmiling waitress in one of the lounges, all personnel we had contact with were efficient and friendly. And we never felt pressured to buy anything while sitting at the entertainment venues. Disembarkation at Buenos Aires was as efficient as could be expected given the port facilities. Read Less
Sail Date December 2017
We had never been to South America and wanted to see a variety of places, including different landscapes, small towns and large cities. The itinerary of this cruise filled that bill, by letting us see snow-capped peaks, beautiful lakes ... Read More
We had never been to South America and wanted to see a variety of places, including different landscapes, small towns and large cities. The itinerary of this cruise filled that bill, by letting us see snow-capped peaks, beautiful lakes and waterfalls, different varieties of penguins, two magnificent large cities (Santiago and Buenos Aires), and the very unusual Falkland Islands. The Falklands were interesting to see as an isolated English spot adjacent to a sea of Spanish South America. We bought none of the Princess shore excursions, instead saving a considerable amount of money by buying trips when we disembarked at each port, except for Buenos Aires. In Buenos Aires, we had pre-arranged a tour guide named Pedro Werberg (amigodebuenosaires.com), whom we had found on the internet before the cruise began. Pedro is a terrific guide who not only showed us interesting sites but also educated us on Argentinian history and modern current events, including political matters. He spoke perfect English, having lived in the U.S. for years. He also took us to an excellent neighborhood restaurant frequented only by locals. His charge was very reasonable. The ship was nice but lacked interesting educational courses, such as we have seen on other ships. Instead, there was a lecturer who spoke daily about serial killers and mass murderers. The staff were very helpful, and the food was fairly good, with a wide variety. The "anytime dining" system works very well, whether passengers want their own table or are willing to share. Read Less
Sail Date December 2017
Emerald Princess – South America 31-days December 3, 2017 to January 3, 2018 ... Read More
Emerald Princess – South America 31-days December 3, 2017 to January 3, 2018 Los Angeles to Buenos Aires Two recently retired couples who are avid ballroom dancers take a cruise to the birthplace of their favorite dance. Mary and Alan [yours truly] with Dante’ and Myrna embark on a pilgrimage to the birthplace of the Milonga and the original sensuous tango. We have had extensive lessons in Standard and American tango, which is very different than the earthy sensuous Argentine variety, and we wanted to learn. But let’s start earlier. Embarkation was a breeze. We had three luggage and a duffel of Coke Zero. D and M had four luggage, a backpack and a laptop stroller. They were really packed! Well, so were we. Luggage came to the cabin in quick order. We had booked quite late, but Mike got us cabins which we were happy with. We were booked into the very front balcony, Emerald 101, and D and M were booked into Caribe 202, an oceanview. Yes, it is about a quarter-mile walk to the Lido for buffet lunch, but we needed to burn off all the calories we put on with all the yummy desserts. The cabins are standard fare with Princess, and we had to forego the mini-suites as they were sold out. A word to the wise: book early Food: a problem with longer cruise as the food started tasting the same toward the end as the fish is cooked the same way with the same saltiness and spices, and even though the taste was good, every day is every day and then multiply that by 31 and, I believe, you can figure what I am saying. Toward the end a hot dog and fries tasted great for lunch. You can guess the first order of business on any excursion is fine dining. Yup yup. Lost in my complaining, the food was good enough. The International Café is a life saver. We became friendly with the whole staff with Mary giving the girls inexpensive necklaces for Christmas. The yoghurt parfait and lattes for breakfast was indeed a nice daily opener. Come early as the almond croissants were continuously gone and baked again and again as they were greedily ordered. Excursions: We took private tours for the first half of the cruise. A trip to the volcano in Costa Rica +1, diver and tour guide in Lima for two days, the same in Pisco, and the same in La Serena. All were truly one of a kind experiences. Yes, take time to do your research into private tours and negotiate the prices. For example, the tour of Lima for two days came to US$500 for the four of us, which comes to $62.50 per day per person. That is all day, 10 hours or more, with a private tour guide. The drivers parked and waited and when we were done we were whisked away to the next location. La Serena, we were probably the only passengers from the ship to enter into Elqui Valley. We saw a few buses at the entrance town, but none as we ventured further. I’ve made mistakes on a few excursions, but after 75 cruises and hundreds of private excursions, I am getting to learn what and how to book through the internet and find references. Disembarkation and post-cruise: The disembarkation was picking up the luggage and walking out! The immigration was done a day earlier as we stayed overnight in Buenos Aires. We took two taxis US$ 25 [rip-off] to the hotel which was ten minutes away. We then parked our luggage there for free [474 Hotel] and took another taxi to AEP airport. We then took a plane to Iguazu Falls. We stayed for three evenings. The 474 Hotel was great! We paid US$ 90 for the night, they stored our luggage during our stay in Iguazu, and had really a nice buffet breakfast. I can heartily recommend staying here over all other Buenos Aires hotels. There are lots of places I didn’t review as there was just too many to mention. Penguins? Sea life, Ushuaia and the End of the World, abalone in Chile, and much much more. Stars – Emerald Princess 4-stars, mainstream ship, nice décor, tango dance lessons and a tango quintet made me give a half a star more for the entertainment. Excursion stops 5-stars as the stops have all the essential ones and the rest are nice. Lots of sea days make for a relaxing cruise. Food – 3 ½ stars. You will need to spend extra at the Crown Grill and at the excursion stops to break up the monotony. Overall? 4-stars. After so many cruises I can better give a review which I can compare to different cruise companies and itineraries. Take this cruise. I will again. Perhaps we will be companion cruisers! Read Less
Sail Date December 2017
This cruise ticked a few items on my bucket list giving me the opportunity to visit Macchu Pichu and Iguaza Falls. I've been on the Emerald Princess before and she's my favourite ship in the fleet. The cruise was part of a ... Read More
This cruise ticked a few items on my bucket list giving me the opportunity to visit Macchu Pichu and Iguaza Falls. I've been on the Emerald Princess before and she's my favourite ship in the fleet. The cruise was part of a package with flights, transfers and hotel accommodation so everything was done for me. I was in an interior cabin on Deck 10 which didn't worry me as I love the absence of light creeping in through a window and preventing me from an extra couple of hours' sleep. I also love the walk-in wardrobe set-up outside the bathroom for a bit of privacy. Don't miss having a drink at Skywalkers on deck 18 to check out the water views from the rear of the ship. The food was exceptional, especially if you love steak like I do. I only ate in the restaurant (anytime dining) and avoid the buffet because of lines and looking for tables. There was two sectors; a lot of Americans left the ship at Santiago and were replaced by Spanish people to Buenos Aires. Princess did her best to accommodate both nationalities but obviously there were problems with two languages. Activities were split into two with different venues, one for the English speaking and one for Spanish. Announcements were made in both languages. While this was a little annoying, there was an advantage when dining in the restaurant - Spanish people eat very late so the dining room was practically empty for the early seating. Guest entertainers were a bit disappointing although the Princess dancers and singers were fabulous as always. I loved the cruise director and his staff. Service was great as always. I don't use Princess shore excursions they are very expensive, but booked a number of tours through the Cruise Critic roll call. Read Less
Sail Date December 2017
Enjoyed the mix of sea and port days, but felt they could of offered more on sea days. There was one lecturer on board, who delivered a good variety of talks. The weather wasn’t great so unless you like to gamble and play trivia there ... Read More
Enjoyed the mix of sea and port days, but felt they could of offered more on sea days. There was one lecturer on board, who delivered a good variety of talks. The weather wasn’t great so unless you like to gamble and play trivia there was not much to entertain. The ship doesn’t have TV on demand, so I they play movie over and over and you have catch it right. Our room furniture was very uncomfortable and ship could use an upgrade. They did bring in some great performers, and rotated several throughout the 2 & 1/2 weeks, but shows were standing room only, we stood for several. Club class dining was excellent! Sevice and food were both top class. Overall ship service was very good. Port tours which we mostly did on our own where very interesting. I wouldn’t repeat this specific cruise but am glad that we had the experience! Read Less
Sail Date December 2017
We took the 31 night cruise from LA to Buenos Aires. First time on a ship for that long! The ports were excellent & we enjoyed our time on the ship. The first 17 days were a repositioning cruise and we were at sea 10 of those days. I ... Read More
We took the 31 night cruise from LA to Buenos Aires. First time on a ship for that long! The ports were excellent & we enjoyed our time on the ship. The first 17 days were a repositioning cruise and we were at sea 10 of those days. I find activities to be scarce on sea days if the weather is not good. Not a fan of bingo, the casino or bean bag toss! It's mostly shopping and spending money! Lectures about aromatherapy turned out to be a sales pitch. It was all about selling Effy jewelry, art auctions, portraits, future cruises. Got extremely annoying! People sure dropped big coin though! Easy to do! The library is very poorly stocked and not at all inviting. No comfy seats to relax & enjoy a good read. Quite disappointing on such a large ship. The ship was full for the entire voyage. 3000 got off in Santiago & 3000 got on! The ship is in fairly good shape. Ongoing maintenance was be done while we were underway. Public rooms on the ship are small & got very crowded at times. Embarkation was smooth. We were the only ship to depart at San Pedro that day. Disembarkation at Buenos Aires also went smooth. The port was very crowded after we left the ship. If you do not prearrange transport you can be waiting some time for a cab. We had our hotel take care of that for us. There was the usual long wait for services the first day of the cruise. The worst was the Internet Café. People waited as long as two hours to get their internet hooked up. I found some of the staff to be abrupt and rude to passengers. Princess needs a better system to get passenger's internet sorted out! Internet was generally very slow and the network is NOT user friendly! Many people were told they did not log out and their minutes were used up. This is just not acceptable. I would not recommend purchasing internet on Princess. You can find free WIFI at the ports. Much less aggravating! Our cabin was Aloha 234, balcony. We enjoyed the port side balcony during good weather & when cruising around the Cape. The room is a good size with plenty of storage. The bathroom smells musty. The base of the shower had cracked & water accumulated there. I feel a thorough cleaning needs to be done...more than a cabin steward can do each day. Our cabin steward, Jayson from the Philippines, did a great job keeping our room tidy. Whenever maintenance was needed, Jayson arranged it to be done promptly. He was always pleasant and helpful, and worked really hard. Horizon Court & Café Caribe had good, although sometimes repetitive, selections for all meals. Some guests were greedy when it came to special items, such as fresh raspberries & macadamia nuts! There were a few special themed dinners. Indian was excellent! Coffee is weak, and at one point the ship ran out of cream! If you like good coffee you are almost forced to buy a coffee card for a better selection at the International Café. At the start of the cruise some food was just too salty. The chef seemed to resolve this later in the cruise. Botticelli Dining Room offered a sit down breakfast and lunch daily. A nice change on sea days. We enjoyed anytime dining generally at Da Vinci Dining Room. We often reserved a table so no waiting was necessary. Bernardo or Jeff were often our waiters. They, along with their team, were excellent & went out of their way to please. Food was good. Chocolate Journey desserts were decadent. Beautiful & delicious! Trident Grill was not too busy when the weather was cool. People loved the fries! Prego pizza was not as good as I remembered it from other cruises. Really salty! We celebrated a special occasion at Share. It costs $39/person. Excellent 6 course meal, beautifully presented. Lots of food. Gabby, our server, was a delight! Bartenders made good drinks. Prices are fair compared to any bar in a major city. Bruno was our bartender at the Wheelhouse Bar. We did not buy the beverage package for this cruise as we were off the ship so much. It's almost $70/day after gratuities. We'd buy a bottle of wine at dinner & enjoy it over a few days. They ran out of some Chilean wine in Chile...go figure! You were permitted to bring one bottle of wine per adult at the start of the cruise to consume in your cabin. More bottles entailed a $15 corkage fee. Destination lectures by Chris Becket were informative. Chris was available for personal questions for two hours in the afternoon. His lectures were repeated on Princess TV if the original was missed. Enrichment lectures by Derek were interesting topics. Fred took over the second leg of the trip...not a fan of serial murders! There were a number of tender ports. Tendering in Los Cabos was a disaster if you did not hold elite status. It took two hours to get ashore, with a long wait to return as well. We were told this was due to a busy port with minimal area to dock tenders. A number of ports were working ports & were unsafe to wander through. Buses took passengers to the main gate & back. Pisco was on the itinerary only to pick up passengers who went on the Machu Picchu excursion. It's a working port in the desert, with sand blowing everywhere! Buenos Aires is also a working port. We were docked right next to equipment loading container ships. Loud, ugly & an unpleasant way to end our cruise. Again, buses take passengers to the main gate for taxis or tour buses. If you venture into the street to walk to nearby sights, you pass through construction by a train station. Very crowded & we witnessed pickpocketers going through the wallet of a tourist! Be careful in crowds! We did an excursion at every port. Most were booked privately prior to the cruise. Never had any issues with getting back to the ship on time. The costs were about 50% less than Princess for similar, or identical, excursions. We were also in mini-vans, not huge buses that Princess uses. We booked Machu Picchu, Magdalena Island, and two others with Princess. We paid a premium for these, but all were done well. Machu Picchu was top notch in accommodation, food & guide the entire time. Akorn Destination Management did the tour. Eyner was our fantastic guide. Only negative...some folks who booked this tour were seriously mobility impaired, having great difficulty negotiating the many & irregular steps to explore the ruins. People clearly did not meet the criteria to do this tour safely. It could have turned out badly for a few. Thankfully all went smoothly. No regrets at all. Timothy at the excursion desk was always helpful & smiling. My biggest issue with this cruise was the size of the ship. I prefer smaller ships, but believe the itinerary required a larger ship. Because of the number of passengers (3400) I sometimes felt like one in a heard of cattle. Always on line for something! Service was, at times, impersonal. Although I'd not book another cruise on the Emerald, I would book a smaller Princess ship. Good value for money. But kinda vanilla...not alot of personalized service. Read Less
Sail Date December 2017
Interested in the ports of call. They were ok but, not ones I would definitely return to. However, we did stay a few days in Santiago and enjoyed it there. The entertainment was fine, different than on other Princess ships, were ... Read More
Interested in the ports of call. They were ok but, not ones I would definitely return to. However, we did stay a few days in Santiago and enjoyed it there. The entertainment was fine, different than on other Princess ships, were enjoyable. Food was good, I think on the salad bar in Horizon it needs to be better organized. Room Steward I had, Joseph, was great. I was disappointed with the Chanukah dinner they had. They should not have told us it was a dinner because all they had was potato latkes an donuts, we then had to go to dinner which this was at same time as our normal dinner seating. The person that did the service was good. I was pleased overall with the cruise. We had a problem with a tour however, Excursion Desk took care of that and refunded everyone some money because of the problem unknown to them. Read Less
Sail Date December 2017
As always we had a wonderful time on our cruise and met some very lively and interesting people who we met at the cruise critic meet & greet. There were some minor issues which did not spoil the cruise but were nonetheless quite ... Read More
As always we had a wonderful time on our cruise and met some very lively and interesting people who we met at the cruise critic meet & greet. There were some minor issues which did not spoil the cruise but were nonetheless quite irritating. CABIN: We were in a mini-suite near the middle of the ship (not club class which isn’t worth the extra). While the cabin steward did his job well, he didn’t seem to understand that if the ‘privacy please’ sign is in the door, you do not knock on the door and just barge in. He also did not make up the room when the ‘make up room’ sign was in the door. He seemed to keep his own schedule no matter what. I put it all down to poor training or not absorbing the training. BAR STAFF: We had the all inclusive drinks package and the bar staff were generally very friendly and competent. Not sure if the all inclusive package is worth it anymore since they put the price up. The individual cost of the drinks does not appear to have changed since our cruise on Ruby Princess earlier this year so they are clearly trying to make more profit off the package. We had a small glitch when we discovered the first drink we had after lunch (an hour after we purchased the all inclusive drinks package) had been charged to our account. A quick trip to guest services had it corrected. The staff at the Crooner’s bar appeared to close the bar as soon as the pianist had finished. On the Ruby Princess earlier in the year, the Crooner’s was open much later. While the Casino bar is always open, some late birds don’t want to sit in a smoky Casino. Update: yet another drink that was wrongly charged. Becoming a regular customer at the passenger services counter! DINNER: We were on late seating (7:45). Our waiter and assistant were very pleasant and competent. The food was generally very good with some outstanding dishes including the escargot, lobster tail which was properly cooked and larger than before, and some of the starters. Presentation was very good. SPECIALTY RESTAURANT: We decided to try the ‘Share by Curtis Stone’ restaurant. We booked for Tuesday evening. The food was high quality and interesting. Presentation was outstanding. Most notable was the crispy duck which was excellent. The wine menu was really quite outrageous with ridiculously high prices and with only two choices per glass which were on or under the price limit for the all inclusive drink package. We asked the waiter if we could have either of those wines on our drinks package and he said yes. We chose the wine that was on the limit and imagine our annoyance when the wine we had was all charged to our account. Another trip to guest services also corrected that. On Thursday morning we were delivered a card confirming our reservation for ‘Share’ that evening. A quick call cancelled that. It certainly appears that there are issues with that specialty restaurant and I believe some re-training is in order. SHOWS: Since we had seen most of the production shows before we only went to the Elton John tribute show. The performer was very good and despite not being a fan of Elton John, I enjoyed it. We also thought the small groups of musicians playing at various locations throughout the ship were very good and we liked the strong latin-american theme to the music. TIMES: Princess changed quite a few times on this cruise compared to many cruises we have done before with Princess on this itinerary. Late seating was at 7:45. Previously it was 8:15. As repeat cruisers we received an invitation to the captain’s party. After getting trussed up in our formal wear we were ready to go at 7 pm. As we picked up the invitation we realized it was for 5pm! We had always gone to the party at 7pm and then straight to dinner. My bad for not reading the invitation properly. However, we later discovered that many repeat cruisers got caught out with this. As a courtesy it would have been nice if Princess had delivered a simple card to all repeat cruisers to remind them that some of the times had changed and to look carefully at the Princess Patter and invitations. Our overall impression of the Emerald Princess is that the staff are poorly trained. While watching from our balcony, a lifeboat being hoisted appeared to have jammed and I clearly heard a voice shouting “Stop! Pay attention to what you are doing”. Not good if it was a real emergency! Again, more training required. Read Less
Sail Date November 2017
We hadn't been to the Mexican Pacific Coast, and this was a perfect itinerary. While the ship wasn't new, it was perfectly clean and functional. We would have preferred to have the ports of call spaced out a bit instead of 3 in ... Read More
We hadn't been to the Mexican Pacific Coast, and this was a perfect itinerary. While the ship wasn't new, it was perfectly clean and functional. We would have preferred to have the ports of call spaced out a bit instead of 3 in a row, but we know that geography precluded anything else. We chose Club Class dining, and were very glad we did. We ate almost every meal on the boat there, and never had to wait for a table. In addition to the basic menu, there were always extra options from which to choose...we often picked those options. The quality was excellent and the service outstanding. We would definitely choose that option again. We were a bit disappointed that very little about our port stops was available except for the obnoxious and repetitive focus on shopping. We would have liked to learn more about each stop before heading out. While the 2 excursions we took went well, we could have done without the three shopping stops on the Puerto Vallerta countryside/tequila hacienda tour. Also, that tour started at 11:30AM and even though there was a stop to sample tequila at the end, there were no planned stops for food...not good to look to sample 6 tequilas on an empty stomach. The Hop On/Hop Off option for Mazatlan worked very well. Being on our own in Cabo also worked well after our pre-planned excursion was cancelled. Entertainment was of high quality. We enjoyed 2 of the shows, the game shows and the trivia options (although winning a trivia contest should be worth more than a large foam finger...maybe a free drink). The comedian was quite funny without being foul-mouthed (a rarity these days).The Voice of the Ocean was quite entertaining even if 2 of the best 3 voices didn't get to the final 3. Cruise Director was very personable and entertaining. Getting on and off the boat went very smoothly. Read Less
Sail Date November 2017
I chose this cruise to Mexico as a last minute getaway just after Thanksgiving. Living in Los Angeles made the ride to the cruise ship a 30 minute breeze! Arriving at the terminal, there was a porter ready to take our bags before we ... Read More
I chose this cruise to Mexico as a last minute getaway just after Thanksgiving. Living in Los Angeles made the ride to the cruise ship a 30 minute breeze! Arriving at the terminal, there was a porter ready to take our bags before we reached the front door. The staff responsible for boarding the ship was extremely organized. The person checking us in was very friendly & professional. After TSA check, they issued group #s and had us sit in the waiting area. Each group was called & we quickly boarded the ship. Again, no standing in long lines. The staff kept the line moving. There wasn't even a hold up to take our pictures for our ship ID. They had enough people to do it. The first port was Puerto Vallarta. We took the 10 best city tour. It was great! The guide spoke perfect English, was funny & knew the history of his city. The bus was very comfortable & air conditioned. We stayed just the right amount of time in each place without feeling rushed. At the silver jewelry store, they welcomed us with margaritas, beer & water. The tour included a stop for lunch. It was a nice "Mexican" restaurant (didn't taste very Mexican to me) at the top of a hill overlooking the ocean. Beautiful view. Beware though. The menu didn't have any prices. We figured being in Mexico is shouldn't cost too much, so didn't bother to ask. $60 with tip for 2 people & the food wasn't that great. Last stop was the tequila factory. We learned about tequila making & had some tastings. Good tequila, but again expensive. Living in LA has me spoiled I guess. We can buy tequila anywhere for a fraction of the cost. Next port was Mazatlán. We've been there several times, so opted for the "Hop on, Hop off" bus tour. The bus makes 3 stops & at each stop they had a tour guide waiting to take you on a short tour if you chose. We skipped that part, but I thought it was a great idea, if you don't know the place. Saves time & gets you familiar with the area quickly so you can go off on your own. The double decker bus was clean, although a little cramped. Coming back, they had an air conditioned enclosed bus which was more comfortable. The best surprise about Mazatlán was when we returned to the ship. There's an outdoor plaza with souvenir shops, places where you can grab a taco & beer, music and dancers for entertainment. We stopped there a relaxed a while before boarding the ship. A great idea! For those people who didn't want to do a tour, this was something they could do without being far from the ship. Finally, Cabo San Lucas. We took the tour boat that goes out to the Arco rocks & then boarded a bus to a restaurant on a scenic hilltop. Both were fun. We had some time to souvenir shop & grab some lunch at the Marina. We went to a restaurant called Whizzie's The best sea bass I've ever eaten! Fresh & flavorful. $2.50 beers & $1.50 tequila shots. Reposado tequila, the good stuff! Wish we had more time in Cabo. The boat left the earliest from this port at 2:00 p.m. Overall, a wonderful trip. We booked all of the tours through Princes, just because it was easier than bargain hunting for less expensive ones. Glad that we did. The Princess passengers we met couldn't have been nicer. Everyone we met were repeat clients, as many as 15 years. The crew were extremely friendly & courteous. Always saying hello & asking how your day was. Gaby (the lady who sold us the Crabshack dinner) was the most friendly one of all! It was because of her positive attitude & happy smile that we bought the dinner. It was $29 worth every penny & more! We had so much crab, mussels, shrimp & other seafood, I couldn't finish all of it. I made a good effort though! No room for dessert with that meal! I highly recommend it. The shows on board were hit or miss. The comedian was hysterical! The musical magician show was lacking. The music was ok, but the magician tricks were old and no big deal. I saw the magician again in the Explorers lounge a few nights later & the tricks were what you would see at a 6 year old birthday party. Rope tricks & connecting rings. The jewelry sales were very aggressive. It felt like a time share sale at times. One thing I learned quick was that you have to arrive at shows 1/2 hr. ahead of time if you want a seat. That means I had to leave the prior show I was at before it ended in order to get to the next one on time. Then sit around for 1/2 hr. for the show to start. Met some nice people sitting next to us, pleasant conversations before the show stared. They need to time the shows better. The other thing that I didn't understand was their happy hour. A couple of nights happy hour was buy one, get one for $1.00. That's good, but it was only in 1 of the bars on the ship. By the time I got there, the place was packed & the waiting time was 45 minutes to get a drink. Forget about a place to sit. Why don't they make happy hour at all the bars? It would certainly make them more money & make the passengers happy to stay where they are & have their drinks. I ended up going back to the pool bar & having a drink. I only would have save about $5 in the other bar & wasted more time waiting 45 min. to get it. Disembarkation was fine. When we got off the boat, they had our luggage assorted in rooms by color & number of the luggage tags they gave us. Very organized & stress free. Found our bags right away. Despite a few glitches here & there, overall the trip was wonderful. If you're looking for a mature crowd & a boat that isn't over stimulating with noisy activities, then this is the boat for you. I would recommend it & would consider traveling again with Princess. Read Less
Sail Date November 2017
Overall, we had a wonderful time and want to cruise again with Princess. Our room was a lovely aft balcony with a wrap view. We enjoyed breakfast each morning out on the balcony. We always found ourselves enjoying the view from outside ... Read More
Overall, we had a wonderful time and want to cruise again with Princess. Our room was a lovely aft balcony with a wrap view. We enjoyed breakfast each morning out on the balcony. We always found ourselves enjoying the view from outside when we were in our cabin. We ordered room service one night and it was such a wonderful time. Food over all was good. However 2 of the dining room menus were just not bringing anything exciting. That was disappointing for us, as we were looking forward to trying new things. We knew that if we wanted to catch an 8 pm show, we needed to eat earlier than 7 (if you got to the split dining room around 7 you could get seated pretty quick). So we always checked to see if it was worth going there before planning our night. The buffet was okay. I am not sure why I could not find enough items to make a basic sandwich. They had meat and cheese, but nothing else. The production shows were nice. It is hard to compare when you have seen a real production show outside a ship. The comedian was awesome. Our cruise director, David Clark was awesome. We laughed for days with the entertainment he provided. Very nice guy as he will stop to chat when walking through the ship. Was not impressed with the excursion we went on. The people were nice, the locations were nice, but the time we had for "beach time" we thought we could actually enjoy the beach. We could not. There was no where to even sit. If you did, you were harassed every 10 seconds by vendors selling the same things and would not take no for an answer. I just wanted to relax with my toes in the sand. I was surprised that children were allowed everywhere, except the nightclub. Go to the club to relax and listen to bad karaoke at 10pm... it was filled with kids and the participants.... 90% kids. Crazy, since it was happy hour and you had kids everywhere. Wanted a hot tub.... filled with kids. Pool, filled with kids not only being kids but parents that were no where to be found when kids were hurting each other. It would be nice to have adult only time at the hot tubs, lounges and adult themed activities so things did not have to be watered down. (try doing the married show and not be able to talk about adult topics!) Getting onto the ship was a breeze and departing was actually ahead. Even for excursions, the loading of groups and tenders went smooth without any crazy issues. Over all we were happy. Read Less
Sail Date November 2017
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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