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Sail Date: August 2019
We chose this cruise as a wedding anniversary treat, looking for a romantic setting, lots going on but not a party atmosphere, and not overrun with kids. The ship delivered perfectly. There was always plenty to see and do, and places on ... Read More
We chose this cruise as a wedding anniversary treat, looking for a romantic setting, lots going on but not a party atmosphere, and not overrun with kids. The ship delivered perfectly. There was always plenty to see and do, and places on the ship that catered to adults only. The ship was busy, but there were never long lineups anywhere, even for free pizza, burgers or ice cream on the top deck. The excursions were all wonderful and very well-organized as we were taken ashore and returned quickly and efficiently at all ports. On board, there were good entertainment choices and lots of opportunity to stay fit (Zumba class on the deck, etc.) Loved the adults-only pool areas. The restaurants were definitely a highlight of the cruise with wonderful food experiences at all but one. The suite was beyond expectations in terms of space and comfort. A few minor glitches: difficult to get through to restaurant reservations or room service on the phone. Communication was a challenge with some staff as their English was not great (but then, we don't speak any other languages so some of that is on us). Loved all the restaurants, except Steamers Seafood was a bad experience. Quality of the food and service at this restaurant did not warrant an upcharge. Drinks were a bit pricey. At the Anytime Dining breakfast, it would have been nice to have more yogurt, granola and fruit options. Too focused on American-style breakfast. Some of the entertainment was average, but still fun and enjoyable. And it would have been nice to have even more places on the ship to have a quiet conversation over a drink. Read Less
1 Helpful Vote
Sail Date: July 2019
Went on this cruise for my friends 50th Birthday. The whole cruise was amazing onboad the crew were great they could not do enough for me. They made my experience priceless. The on shore excursions are a must and I pre booked before ... Read More
Went on this cruise for my friends 50th Birthday. The whole cruise was amazing onboad the crew were great they could not do enough for me. They made my experience priceless. The on shore excursions are a must and I pre booked before leaving so I did not have to line up to book and took my time researching them. All the places we visited were amazing to see and plenty to do. You don't have to go a shore if you don't want to but would be mad if you didn't. The bar and wait staff in the casino were a lot of fun and I liked how they remembered your name and your drink. Also top deck and pool side were great too. The daily activities were fun and a great way to meet new people. Entertainment by the cruise entertainment people were quite funny and enjoyable. All in all had the best time ever. Thank you Princess Cruises Read Less
Sail Date: July 2019
It seamed like an ideal way to relax after a busy work schedule and as a way to see other parts of Europe in transit to Turkey. It is a matter of choice how busy one can be on a cruise and this one did not disappoint. The sea days provided ... Read More
It seamed like an ideal way to relax after a busy work schedule and as a way to see other parts of Europe in transit to Turkey. It is a matter of choice how busy one can be on a cruise and this one did not disappoint. The sea days provided the necessary relaxation to reboot the energy for the day excursions and in preparation for the long hikes ahead. A taste of three different cultures during the shore excursions provided the enrichment and entertainment that I enjoyed. Gibraltar provided the English/Spanish history. At Marseilles, although it was disappointing that our first option was not available due to the bicycle race Avignon provided another historical visit and a glimpse at the countryside. Genoa and Livorno both gave us the opportunity to see the countryside and observe the enormous engineering feats that the Italians have accomplished with roads through hills with tunnels and viaducts. The picturesque beaches were a treat. Leaving the ship in Rome was inevitable but a place previously visited. The excursions are as described in the brochures and efficiently organised at each port along with the apparent seamless process for embarkation and disembarkation. The activities provided were a huge range and everyone should have found plenty of a high quality to meet their needs. Emerald Princess is a great ship. Read Less
1 Helpful Vote
Sail Date: July 2019
My agents recommendation. Travelling with my daughter who was a first time cruiser we had three days in Athens before boarding and then a magical two weeks of discovering the ship and the 9 ports and finishing in Rome. Everything ran so ... Read More
My agents recommendation. Travelling with my daughter who was a first time cruiser we had three days in Athens before boarding and then a magical two weeks of discovering the ship and the 9 ports and finishing in Rome. Everything ran so smoothly getting on the ship and getting off,no hiccups luggage was out there waiting . After tours on shore and before we entered the ship the staff were waiting for us with cool towels and cool drinks , we were all very grateful as the days were very hot. Once back onboard it was so hard to fit all the things in entertainment etc plus choices where to eat . There were so many choices of where to eat , lots of variety and food was top class wherever you went, service at all of them was impeccable, entertainment was entertaining great songs , costumes and staging.Loved seeing people compete, having the courage to get up and sing in the Voice of the Ocean. I could have kept cruising , I was the lucky winner of Stanley the Bear...Can hardly wait to cruise again with Princess. Read Less
6 Helpful Votes
Sail Date: June 2019
We chose this cruise as we had a large party and it was basically the one that suited all. That said there was some thought that there may have been better cruise available - that was proved incorrect as we all loved it. The ... Read More
We chose this cruise as we had a large party and it was basically the one that suited all. That said there was some thought that there may have been better cruise available - that was proved incorrect as we all loved it. The embarkation process was seamless and very fast. Baggage assistants on the wharf helped the process and our luggage was in our room when we opened the door. The condition of the ship at present is very good with no real sign anywhere of wear and tear. Common areas are very nice and well maintained. The stateroom was above our exceptions in size and condition. The itinerary from Barcelona to Athens was very impressive and some notable surprises for us in Gibraltar and Kotor. We all agreed that what we saw of Marseilles made it our least favourite port. Stateroom steward was perfect....there when you needed him otherwise rarely saw him. he kept the room spotless. Meals were spot-on. Be aware that if you are doing a 14 or 21 day Med cruise that your menu will basically repeat every 7 days. Shore tours were very good and ran smoothly. Read Less
Sail Date: June 2019
Emerald Princess Cruise Ship Review: Summary of pros:                                                      Summary of cons: Ship Atmosphere Our steward (name ... Read More
Emerald Princess Cruise Ship Review: Summary of pros:                                                      Summary of cons: Ship Atmosphere Our steward (name was Kemmanat) Room location on Lido Deck                                     Port of Salerno view Big room/closet                                                         Food was hit or miss Princess Beds                                                              Great Internet Gluten Free taken seriously Share Crooner’s Bar/AJ Clarke Skywalker’s bartenders Pools Love Boat Cast/Ashleigh Front Desk Pompeii/Salerno port Embarkation/Disembarkation                                                          Overall:  One of our favorite ships, and one of our favorite cruises!  Ship atmosphere: Relaxed ambiance.  This cruise was all about the destinations, and this ship was perfect for that.  No over-the-top gimmicks, no climbing walls and waterslides! This kind of energy was saved for the ports and excursions.  It was a mostly older crowd which looked to be ages 40+ (including us at 49 and 52). We saw very few young children on this cruise. It appeared and sounded as if most people were European or Australian.     Lido Deck Room 247/Balcony: First, we LOVED being on the Lido deck.  Walk right out to the pool, the food, etc.  We expected noise, being so close to all of this, but never heard anything! It was very convenient! But second, there was no one above our balcony that could look down onto our balcony, as we could to the ones below us.  Speaking of the balcony, you need this!  Watch the sunrise or sunset from the privacy of your balcony in a chair with a drink or snack. Wake up to amazing views and go outside to take pics in your PJs.  It’s just an entirely different experience with a balcony.  Room L247 was a good size, with a huge closet and a lot of drawers.  By far, this is our favorite cabin on any cruise we’ve sailed on, and we will always book on the Lido deck in the future.     Princess Beds: That bed….I miss that bed!  The bed and the bedding were so comfortable.  We’ve talked about the bed/bedding as much as we’ve talked about anything else!   Internet:  The Internet was incredible!  All texts and pictures were sent and received instantly as if we were on land.  We’d sit at the pools before dinner after long days on our feet exploring in the ports, perusing Facebook, posting pictures, using Google Maps, watching news stories, etc.  Not once was anything slow. One night we were nowhere near land in the middle of the ocean and I sat inside our cabin on our bed Facetiming our children. And this is before the upcoming Medallion system! Food:  We arrived to see a Gluten free acknowledgment on the desk, even though I’d already received an email verification from them.  When we gave our card for drinks at dinner, the server would then point out what was gluten free on the menu.  So it must have also been registered electronically.  So nice to know they take it seriously as I have Celiac’s disease. There were always gluten free options, no matter where we went to eat, with always at least one dessert option in the main cafeteria area. However, the food was hit or miss; sometimes great, sometimes disgusting really.  Overall I’d say the food was fair during the day, and above average at dinner.  Not as memorable as other cruises, but not bad, mostly.     Share: Amazing food!  But allow a lot of time!  There are six courses with considerable time in between.  For us, it was just too much time spent on dinner – about 3 hours.  But all of the people working there were very nice and went out of their way to make our anniversary dinner special.  They even sang to us! Crooner’s Bar/AJ Clarke: We ended up going there four out of seven nights. The bartenders were professional, friendly, and skilled.  It was them that introduced us to a Beverly Hills Iced Tea, based on questions about what we liked.  AJ Clarke was very talented and entertaining.  One night his mom was his guest. We very much enjoyed his performances.  We also liked the Crooner’s Bar isn’t enclosed, allowing people to come and go at ease and spend a little or a lot of time there, without worrying about interrupting his performance. Skywalker’s Bar:  The bartenders were great!  Funny, accommodating, and skilled! We sat at the bar the last night and wished we’d done that every night.  We went to Skywalker’s almost every evening. The DJ, servers, music, crowd – average. The bartenders there made Skywalker’s a lot of fun!     Pools: There were four pools, never crowded.  We loved them all, but especially the ones at the back of the ship.  It was amazing watching the sea go by behind us. The band, The Sound, frequently played at the Neptune pool.  They were incredible!  Great lead female singer, awesome song choices (top 40 from many eras; songs everyone knows). But it was entirely too loud!  However, moving up to the top deck took care of that. When they started playing, many people would move to the top deck, but also many would leave.  I felt bad for the band as I’m sure they noticed people leave when they started playing.  But it wasn’t them, they were amazing! It was just overwhelmingly loud if you were down in the pool area.      Love Boat Cast: We had every intention of attending the Love Boat fun, but missed it due to an emergency call from home we had to take care of.  However, upon leaving our room after that call, we encountered some of the cast at the elevators as they were just leaving the pool area where it took place, on the Lido deck close to our room. They carried the fun that we’d missed to us personally!  Took our hands and danced, even used our cameras to take selfies.  As quick as they appeared, they were off, laughing and having fun.  They probably ran into other cruisers and made their night also!  They could have ended their responsibility on deck and gone on their way.  Thank you Love Boat cast!  That made our night!  I was able to zoom in on one of their name tags from the selfies and one girl’s name was Ashleigh. Her tag says she is the Jr. Asst Cruise Director, from South Africa. Thank you!   Front Desk: Everyone at the front desk was incredible.  They helped us with a few different things, but mostly they were instrumental in getting our luggage to us, that had been missing for five days.  It was the fault of United Airlines, not theirs.  But when our luggage finally made it to Santorini, it was them that got it from the port, onto the ship, and to our room.  Thank you! Pompeii Ruins: Our very favorite excursion, ever! Our guide, Paulo, was incredible too! If you ever have a chance, cruise port or otherwise, this is simply a must!       Embarkation and disembarkation:  We arrived with no luggage, so it was very simple from the start.  But we walked right in, and right onto the ship.  From Uber to our room was about 15 minutes!  Disembarkation was also simple.  We were the last group off, walked right off, and right to our luggage.  Again, from room to transfer service was about 15 minutes.  Easiest process we’ve ever been through.  No lines at all, anywhere, on or off.  Salerno: One morning we opened our balcony curtains to the amazing view of the next port – and it wasn’t.  Apparently this port is also a container terminal.  The view was row after row of huge industrial containers. Not a huge deal, but a strike contrast from the other incredible views off our balcony that we enjoyed waking up to each morning. Our excursion guide explained that they’d actually built a port for cruises, then discovered it wasn’t deep enough and had to return to using the container terminal.       Steward: Sadly, this was our first cruise where our steward disappointed us.  According to him, our schedule should revolve around what made his job the most easy.  When it didn’t we were judged, put down, and criticized.  Most of the people in the rooms he serviced rose earlier, ate earlier, and went to bed sooner. Several times a day he would ask us why we weren’t in port, weren’t we going to eat dinner, when were we going to bed. Our replies were met with judgement, shaking his head, looking put out, or openly telling us we wouldn’t receive his services if we didn’t comply.  One night early on told us he was done at 5:30, and wouldn’t be back to turn down our bed if we didn’t leave for dinner by 5. We told him we wouldn’t be leaving for dinner by then but that was fine, we understood, no worries. But at that point we tried to temper his frustration by responding to his many criticisms about our schedule.  We explained that we were on an 8 hour time difference, slept/ate later, liked the activities offered at night, slept in, liked going to the pool in between the port excursion and dinner, etc.  He shook his head, put out. I walked away thinking we didn’t owe him an explanation, and that his response was incredibly rude. It got worse as the week went on as he tried to tell us what our schedule should be, and we went on with the schedule we’d planned, on OUR vacation. He became more and more insistent, and we anticipated his glaring judgment, harsh words, or condemnation each time we came and went from our cabin.  One day we returned from port to put our suits on. He asked where we were going and I told him we were going to the pool.  He then scolded us and asked why we weren’t getting ready for dinner. We told him we were going to dinner later. Again, we were met with his irritation.  There were too many incidents to go into each one, but most were similar to this, each worse than the next.  However, the worst incident was one night when we were in our room taking pictures of the sunset and getting ready for dinner, when he went from annoying to alarming.  We had just returned from port and there he was standing by our room, again asking why we weren’t at dinner.  We explained we wanted to watch the sun set from our balcony, and would also be getting ready for dinner, AND what time we’d be leaving, that it would be at least an hour or more.  He wasn’t happy about that. About 15 minutes later he opened the door without even knocking.  He knew we hadn’t left, obviously. He probably hadn’t left the place he was standing when we got to our room – lurking, as always, by our door.  But apparently he thought we needed a reminder that we were on his time and he was waiting, and that barging in would make us go faster. I was unclothed, nude from the waist up.  It was very embarrassing, and the trust to our privacy was now completely gone. That was a purposeful violation of our privacy that alarmed and actually frightened me. But even that aside, I don’t appreciate being told how to spend my time while on vacation, especially that I should be out of the room by 7 and back from the port and at dinner by 5:00, when the ship doesn’t ask that, provides many activities at all times, and doesn’t even require you to be back on the ship that early.  The dining room schedule was our focus, not his. If I want to sleep in I don’t owe an explanation and don’t deserve condemnation or judgment, from anyone.  I don’t need to be scolded by the steward because I went to the pool at HIS dinner time, or because I bring pastries back to our room instead of eating them there. Boy, his stare in the hallway between me and the napkin was intense! The pastries were gone when we returned a couple hours later, of course. Part of a cruise is enjoying the freedom to experience the many wonderful things scheduled, at all times, not on the steward’s schedule. But even if we wanted to sleep in all day or not eat dinner at all, that’s our choice, it’s our vacation. Usually the steward is rarely seen. Ours was always there, as soon as we opened the door to leave, and right there when we returned, asking why we weren’t where we should be, according to him.  We continued to be kind, in every interaction, even when he barged into the room as I was nude.  What do you do when someone has a key to your room and there’s nothing you can do about it? You respond with kindness, but include it in your review.  Hopefully others will also let Princess know, and this will be taken care of for future cruisers. Summary: We love Princess, and we loved the Emerald ship! We’ve sailed with Royal Caribbean, Carnival, and Norwegian previously but this was our first Princess cruise. We are now BIG fans of Princess. We had an almost perfect week! Read Less
Sail Date: May 2019
My husband and I were celebrating our 10-year wedding anniversary and wanted to explore Italy and Greece. I loved the itinerary Princess Emerald had to offer which covered a lot of the places we wanted to see...and more. The ship was very ... Read More
My husband and I were celebrating our 10-year wedding anniversary and wanted to explore Italy and Greece. I loved the itinerary Princess Emerald had to offer which covered a lot of the places we wanted to see...and more. The ship was very nice and had a lot more amenities that I wanted such as the "adult only" pool areas as well as the sanctuary pool/areas. Our cabin, while an inside one, was more than we expected too. Surprisingly, it had enough space not to feel cramped up and storage for our things. Our stateroom service was exceptional too! Everyday she made sure we were comfortable and happy with our accommodations. Our dinning experiences were great too. We had anytime dinning so we got to enjoy the different rooms and waiters; all the Major Ds were good too. We tried two of their restaurants: Crown Grill and Share - they are a must do! Food and service was phenomenal at each. Entertainment and activities were good too...it was nice that they balance it out (not a 24/hr party nor a lack of one). The ports and excursions were nice and many of our guides were good. We enjoyed those trips and it was well organized. Overall we had a great time, met a lot of interesting people from all over the world, and it was the vacation we were hoping for. We enjoyed everything Princess had to offer and how it provided an amazing experience for us; that we literally cried when we stepped off the ship for the last time. Looking forward to planning the next adventure. Read Less
1 Helpful Vote
Sail Date: May 2019
The Emerald Princess is a lovely ship. Not the newest ship or the biggest ship and has some needed upgrades/updates that are scheduled. Medallion Net etc. but it is a lovely ship. We sailed transatlantic from Ft. Lauderdale to Rome. 22 ... Read More
The Emerald Princess is a lovely ship. Not the newest ship or the biggest ship and has some needed upgrades/updates that are scheduled. Medallion Net etc. but it is a lovely ship. We sailed transatlantic from Ft. Lauderdale to Rome. 22 days and enjoyed every one of them. Great weather helped. Friendly passengers who are like minded were lots of fun but the best part of the experience was the staff. they are remarkable. Mike and Ref in International Cafe and Vines are super stars. Berlin the bartender in Cub Fusion is great and Amal in Adagio is always fun and entertaining. Magda and Clifton in the Sanctuary will do anything you ask to make your time there fabulous. Our stateroom steward Ramel was helpful with any special requests and may be the best steward we’ve ever had and we’ve cruised 10+ times. Food options are extensive. We especially enjoyed all the casual dining, Salty Dog Grill, Slice, and the International Cafe. Healthy options abound and my husband actually lost about 5 lbs!! Wish I had. Pools were clean and well maintained, entertainment options were more than we could do. Loved playing trivia and the comedy shows. Johanna the port lecturer is superb! Now for the cons - all Princess ships pool loungers are uncomfortable as was ur mini suite balcony furniture. TV selections were minimal. Played the same shows over and over. Okay if you’re on a 7 day cruise but on a 22 day cruise it was pretty boring. No DVD player in the MS so no movies. The movies that were offered were new releases and very good. The self service laundry on the Dolphin deck was marginal. Only two washers and two dryers. One of the dryers was broken a good part of our cruise and it was tiresome trying to find another place to dry clothes. Other than that it was wonderful. We’d definitely do it again and would recommend it to friends!!! Read Less
3 Helpful Votes
Sail Date: May 2019
Chose this cruise because it was later in the spring, have cruised to the Baltic five times already, and cruised the TA on the Emerald Princess its inaugeral year. Our first surprise was a five category upgrade. Embarkation was a ... Read More
Chose this cruise because it was later in the spring, have cruised to the Baltic five times already, and cruised the TA on the Emerald Princess its inaugeral year. Our first surprise was a five category upgrade. Embarkation was a breeze with our luggage delivered before dinner. Pizza for lunch did not disapoint. DaVinci main dining room was great our waiter and assistant waiter were professional and and lots of fun. The entertainment was high class as always with a very funny Cruise Director. Activities were so numerous, one could not attend them all. The complimentary Sauna was great. The new Salty Dog grill Lido deck has an improved menu. The Fresh Market buffet is remodeled with a larger selection. The BBQ and Seafood restaurants are an improvement along with Share, Crown Grill, and Salty Dog pub. I did not use the Excursion desk. Disembarkation was very smooth. Thank you Emerald Princess for a very enjoyable TA. Read Less
2 Helpful Votes
Sail Date: May 2019
Great ship we ate any time dinning and we were lucky to have a great head waiter and waiter and his assistan. were the best. The food was extremly good and we really enjoyed our time on board The shows were really good and the ... Read More
Great ship we ate any time dinning and we were lucky to have a great head waiter and waiter and his assistan. were the best. The food was extremly good and we really enjoyed our time on board The shows were really good and the entertaiment in the lounges were excellent. We had fun in the CaSSINO . wE THOUGHT THAT WE MIGHT HAVE FOUND THE 6 DAYS AT SEA TOO MUCH BUT WE ACTUALLY ENJOYED IT. Once we reached our first stop we were ready to get off the ship. We took a tour and explored the Azores. The next day was a sera day and a day to rest. Then we reached Funchal and enjoyed exploring. The next stop was casablanca. we had been ther befor and did not like it so we stayed on thbe ship. It was a very relaxing day.Then we wer on to CADIZ and we took a tour to Seville. It was a very interrsting but tiring day. Then was Malaga. Really beautiful we took the Hop on Hop Off Bus and really enjoyed the day. Last stop Barcellona and what a sto. We spent three days there and really explored the city. We really loved the trip Read Less
Sail Date: April 2019
Aloha 537. Upgraded from Riviera big mistake. Cabin was noisy with walls and bed vibrating. Cabin situated next to machinery( air conditioning?) moved to another cabin but had to vacate that one at FL. No explanation given although we ... Read More
Aloha 537. Upgraded from Riviera big mistake. Cabin was noisy with walls and bed vibrating. Cabin situated next to machinery( air conditioning?) moved to another cabin but had to vacate that one at FL. No explanation given although we asked if problem was solved. Cruise overall was very good. Orchestra in theatre TOO LOUD especially drummer and pianist. Anytime dining in DaVinci with Oscar excellent. Nothing too much trouble. Stewards in all 3 cabins very good. Callie and the entertainment crew kept us entertained all day and evening, such energy. New carpets in corridors and Marketplace furniture etc great improvement after dry dock visit. Internet fast most of the time and all wired up for Medallion class. Ate in Curtis Stone, Steamers and Planks - all excellent but too much food! Ports of call varied with many excursion choices. We would cruise this itinerary again although then it wouldn’t be the first time for the Emerald to go through the new locks of the Panama Canal. Read Less
2 Helpful Votes
Sail Date: April 2019
We were looking forward to Pacific coast stops but Princess revised the itinerary by four days to allow for additional time in dry dock. Vancouver embarkation was smooth as silk and the three day cruise to Los Angles was uneventful with ... Read More
We were looking forward to Pacific coast stops but Princess revised the itinerary by four days to allow for additional time in dry dock. Vancouver embarkation was smooth as silk and the three day cruise to Los Angles was uneventful with two ok production shows and many onboard activities. Dined at Curtis Stone "Share" restaurant which was absolutely superb. Also dined at Steamers which was not ready for prime time. Muscles were dry lacking in cream sauce and some of the clams were cold. Others we spoke with had a much better experience, so they must have improved during the cruise. The new "Fresh Market" is a huge improvement over the crowded Horizon set up. Much more space to maneuver. We used Michelangelo any time dining room which was excellent throughout the cruise. The Dining Room Captain and door assistant were friendly and efficiently processed the many any time diners. Everything we ordered was elegantly severed and tasted great. The Panama canal crossing was made exceptional by a very knowledgeable speaker. She had a informed and unique way of expressing the history of the old canal while informing us of the construction required for the new canal. Our cabin was spacious and kept very clean by our steward. Having a bath tub and the additional shower space was a plus. We had been to all of the stops on other cruises except for Huatulco Mexico where we took a "land & sea" excursion through Princess. The contract company handling the excursion was disorganized so the excursion started and finished an hour late with a lot of waiting time in between sea & land portions. Sights along the way were good. The enrichment destination speaker was outstanding (same lady gave the canal talk). She was very thorough and gave great advise in the time allotted. The fitness center was well equipped and clean. All in all it was a very nice relaxing cruise. Read Less
1 Helpful Vote
Sail Date: April 2019
It left from Vancouver, so that meant less flying to or from the ship as we live in British Columbai. The Emerald has just come out of a refit that took place in Victoria. There were new carpets in the cabins and in the public areas. ... Read More
It left from Vancouver, so that meant less flying to or from the ship as we live in British Columbai. The Emerald has just come out of a refit that took place in Victoria. There were new carpets in the cabins and in the public areas. The Fresh World Marketplace is a makeover of the Horizon Buffet. It is beautiful. The colours and the accents and the new furniture make the area a very comfortable place. The layout of the serving stations is much improved so that not everyone has to be in a long line to go past the food. If you want salad, you go to the salad area. If you want a sandwich, they are in a separate station. Planks and Steamers are new at the rear of the FWM in the evenings. It appears that you get a lot of food for the extra $12. Share is a dining experience. Six courses are artfully arranged on smaller plates and taste delicious. Magic To Do was presented twice. An incredible production show. Read Less
Sail Date: March 2019
We chose this cruise because of the time spent sailing and for a get a way. The embarkation and disembarkation went very, vey well.The food in the dining rooms was super. Very, very good, the help was so great. Just loved our server and ... Read More
We chose this cruise because of the time spent sailing and for a get a way. The embarkation and disembarkation went very, vey well.The food in the dining rooms was super. Very, very good, the help was so great. Just loved our server and helper. I didn't take advantage of the entertainment but my husband and sister-in-law hit all the shows, even the small lounges and loved them all. We have been with Princess a long time and have made many trips with them and yes we would go again. We are now elite passengers and we love the extras that go along with that. Once again loved our trip as we usually do with Princess and will be sailing with you again. I also enjoyed the shopping aboard and got some very good deals. Another favorite of mine was the casino and I did very well with that too. See you on our next voyage!!! Read Less
3 Helpful Votes
Sail Date: March 2019
Excellent cruise again. Easy embarkation. Our suite was perfect. The food and service were perfect. Entertainment was top notch. Disembarking was easy and very quick. We loved being on the ocean for a total of 10 days. ... Read More
Excellent cruise again. Easy embarkation. Our suite was perfect. The food and service were perfect. Entertainment was top notch. Disembarking was easy and very quick. We loved being on the ocean for a total of 10 days. Really the only thing disappointing was that we were not able to get off the ship at the stop on Maui as it was by tender boat and my husband is handicapped so he was not able to get on the tender. However, we were able to watch whales and dolphins and seals from the ship which was wonderful. We received wonderful service from the staff on the ship and were always treated with extreme care and concern. The entertainment was great. The shows were Vegas quality. They are always packed but Princess does a good job setting aside seats for this disabled and their partners. We will try to do our future cruises with Princess. Read Less
Sail Date: March 2019
Had a great time & ready to go on another Princess Cruise. The only cruise line we have been on. We will book another cruise to Hawaii in the future. We needed more time in Hawaii to see more that we missed. The entertainment, staff, ... Read More
Had a great time & ready to go on another Princess Cruise. The only cruise line we have been on. We will book another cruise to Hawaii in the future. We needed more time in Hawaii to see more that we missed. The entertainment, staff, & rooms on Princess are the best so far. Everything from getting on embarkation to disembarkation is so organized. It’s truly an amazing experience to cruise. We will be on more in future with Princess. Another thing is the passengers are mostly nice and courteous. Many have been on 50+ cruises & several times Princess Cruise line. I asked a couple people their favorite cruise line & it was Princess. In addition, I have a 11y/o who has twice enjoyed the Kids Club. The staff takes care of the kids really well. Keeps them busy, & the kids really enjoy all the fun activities. This makes me feel like my kid is safe too. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise because we had nearer been to Hawaii. It lived up to our expectations. Was more than we could have hoped for. Crew & staff was extremely friendly & polite. We flew from the east coast & spent night at ... Read More
We chose this cruise because we had nearer been to Hawaii. It lived up to our expectations. Was more than we could have hoped for. Crew & staff was extremely friendly & polite. We flew from the east coast & spent night at Double Tree in San Pedro. The next morning we got the shuttle to ship. Embarking was extremely quick & easy. As soon as we got on the ship our stateroom was ready, We were pleasently surprise at this. We had a balcony cabin and plenty of room for storage of all of our items. We had the second seating for dinner and were very happy they changed the time to seven thirty instead of the eight thirty we had originally signed up for. Our best meal was in the Crown Grill. We have never had a better meal anywhere, it should not be missed. The ports were great, even Ensenada,which at first we had no interest in. We look forward to our next cruise with Princess. Read Less
Sail Date: February 2019
This was a pleasant cruise that went smoothly and no major problems. The embarkation and the disembarkation was the smoothest EVER. Cabin was nice but I would look to upgrade for more room. Dining and Cabin staff were excellent. ... Read More
This was a pleasant cruise that went smoothly and no major problems. The embarkation and the disembarkation was the smoothest EVER. Cabin was nice but I would look to upgrade for more room. Dining and Cabin staff were excellent. Entertainment was good but could not get into some of the Theater early shows. Activities were excellent. Service personnel were friendly and effect. Honolulu was a port that had lots to offer. One day was not a lot of time to see things. The other ports could have used an extra hour or two but it was acceptable. LA was an excellent city to explore before the cruise. We took a city tour before the trip and went to Santa Monica Pier after the cruise. Getting to the departure city a day before would be HIGHLY recommended. Many tours are available in LA. I will definitely be going on another Princess cruise. Read Less
1 Helpful Vote
Sail Date: February 2019
We choose this cruise to see the whales again and we really had a great experience with the whales. We also had never been to Honolulu, Hilo or Kauia. We enjoyed the tour of the Memorial and Mighty Mo. Not so crazy about Hilo - my ... Read More
We choose this cruise to see the whales again and we really had a great experience with the whales. We also had never been to Honolulu, Hilo or Kauia. We enjoyed the tour of the Memorial and Mighty Mo. Not so crazy about Hilo - my suggestion would be to book the tour that goes to the National Park. We waited too long to book and tour was full. The tour of Kauai was crazy. Our guide talked and sang the whole time. It was not relaxing. Our tour in Ensanada was the funniest. We got dusty and muddy but felt like kids again. We are in our 70s. We drove a four wheeler through the winery and enjoyed it so much. Saw animals and tasted the wine. Ride to and return from the winery was informative as well. Our cabin attendant, Jim was the best we have ever had and this was our seventh cruise with Princess. The staff was over the top friendly and helpful. Our favorite was Amel from Montenegro. Bartender at Adiago from 6p to 7p. Charles was great too. Our server at Club Dining was Olena from the Ukraine. To many to mention. Food at Share was great. Jose Luis and Daniel took great care of us. Crown Grlll - Gerry was our server from the Philippines. He loves music. George, the room manager at Crown Grill took great care of us. We hated the buffet as it was too crowded and we could never find a place to sit. We were in cabin R401 which was VERY NOISY starting at 4:30 in the morning. Plus when u sit on the balcony u here the music from above. Trip over the seas were roughj. Trip back we barely recognized being on the ship. Seas were very calm. Fitness center ok. We found the staff rude. U can not use the treadmills before 8AM or after 8PM. Supposedly rooms below the treadmills which is stupid. We enjoyed the spa. Enjoyed the lectures given by a Naturalist. Enjoyed the lectures give by a person who talks about comedians. Did not see any shows because no seats available for early shows. Princess should have matinees for their shows. Plus they should have hosts to find seats for people in the buffet. Getting on and off the ship was a breeze. Read Less
Sail Date: February 2019
We wanted to experience Hawaii without long cramped flights. We knew princess cruises are well done and thought it would be a great alternative. It was! As expected, the service on Princess is outstanding. The crew has a culture of ... Read More
We wanted to experience Hawaii without long cramped flights. We knew princess cruises are well done and thought it would be a great alternative. It was! As expected, the service on Princess is outstanding. The crew has a culture of helpful friendliness. Our cabin Steward (Sahu), waiter (Sretten) and assistant waiter (Tek) were all outstanding. Duke, our cruise director, has a wonderful sense of humor and was the most accessible cruise director we've had in a while. On board evening entertainment was first rate (afternoons a bit sparse). Meals and cabin (club class mini-suite) were as good as we have come to expect from Princess. Got a chance to see the 4 major Hawaiian islands. Great exposure to the best of each. The stop in Ensenada checked the box to become an international cruise. We took an independent helicopter ride on the big island that was well worth it. We had enough time after to explore on the hop on hop off bus. Oahu was the mandatory pilgrimage to Pearl Harbor for the fist time in Hawaii. Moving, as it should be. Kauai was a tour to Waimea Canyon and the Fern Grotto. Amazing scenery. Well run excursion. On Maui, we took and Uber to Kaanipali Beach. Beautiful! In Ensenada, we took a shore excursion to a former casino and a former winery. The tour guide spoke broken English and did not get the group together before speaking. Could have been better. Overall, great trip. Read Less
1 Helpful Vote
Sail Date: February 2019
We live in the Pacific NW and a quick trip down to LA and then to Mexico sounded like the perfect antidote to winter. We really enjoyed our cruise on the Emerald and except for a few small issues had an absolutely perfect time. Th e only ... Read More
We live in the Pacific NW and a quick trip down to LA and then to Mexico sounded like the perfect antidote to winter. We really enjoyed our cruise on the Emerald and except for a few small issues had an absolutely perfect time. Th e only issues we had is that the lock on our stateroom ran out of battery power, which took about an hour to fix. The other issue is that our experience in Matzalan wasn't everything it could have been - the "City Highlights tour" that we took we would not recommend as the city highlights seemed to include mostly street vendors who could be somewhat aggressive. We had an amazing time in Puerto Vallarata where our snorkling trip turned into a whale watching expedition as they seemed to be everywhere in the bay. Our special thanks to the crew of Emerald who went out of their way to look after us, make sure we got gluten free food, and in general made us feel like part of their families. We highly recommend this cruise, this ship and this line. Read Less
3 Helpful Votes
Sail Date: February 2019
I always wanted to go to Hawaii and figured this would be a good taste. Really enjoyed the trip except for the pouring rain on embarkation and the storm that followed us all the way home. The temps were lower than expected. Temp in ... Read More
I always wanted to go to Hawaii and figured this would be a good taste. Really enjoyed the trip except for the pouring rain on embarkation and the storm that followed us all the way home. The temps were lower than expected. Temp in Ensenada Mexico was only 52 and was very windy on the ship with temps being only low 60,s most of the time. Most people packed for Caribbean weather and it was low 70's. The crew was friendly and accommodating. They provided a sharps container and an extension cord for CPAPs and distilled water. Our excursions were good. Loved the Pineapple plantation and the Pearl Harbor tour and visiting Volcano National Park. Was not always impressed with the extras they added to the excursion like the orchid tour. Not impressed with the plantation tour with the train ride. Feeding the animals was throwing bread to a bunch of pigs. On board Sharon Faff, the naturalist, had so much interesting information it was overwhelming. We went to assigned dining and enjoyed having the same waiters. The food was excellent. Actually I thought the food and service at the the dining room was as good as the Crown Grill and Share. The only thing they give you is ambiance and a little slower pace. On the sea days they had sea crafts, ukulele lessons, spanish lessons, trivia, bingo, etc. Enough to keep one busy. Read Less
4 Helpful Votes
Sail Date: February 2019
It was an easy cruise to get to since we live in Arizona. We just wanted to get away on a cruise where we could just relax so we looked forward to the sea days. Plus we love the Hawaiian Islands so we always look forward to going back ... Read More
It was an easy cruise to get to since we live in Arizona. We just wanted to get away on a cruise where we could just relax so we looked forward to the sea days. Plus we love the Hawaiian Islands so we always look forward to going back there. The entertainment was outstanding. We felt the entertainers were the best combination we have ever had on a cruise. Our room steward (Enrico), dining room waiter (Jack) and junior waiter (Edmund) were fantastic and rank with the best we ever have had serve us. The embarkation was the one negative point on the cruise. With a major raistorm on the embarkation day, the port was totally unprepared. You had to wait in a downpour of rain in a line outside of the tent for over an hour to drop off your luggage. Then you had to wait outside of another tent in the rain for another 45 minutes before you could get into the security tent. The City of Los Angeles should be totally embarrassed that this terminal is totally inadequate to handle a foul weather situation. Many people had the clothes in their suitcases totally soaked from the rain. Several people had clothes ruined from being soaked (like leather jackets). Now back to a positive. The food in the dining room would rank with the best we ever have had. The Chef did an excellent job of having a diverse menu and didn't repeat dishes on a 15 cruise. Take away the issue on embarking, it was a great cruise, Read Less
2 Helpful Votes
Sail Date: February 2019
We actually took this cruise because our good friends wanted to go to Hawaii and they like sea days. I'd read previous reviews , most of which were negative. Everyone was complaining about the condition of the Emerald Princess and how ... Read More
We actually took this cruise because our good friends wanted to go to Hawaii and they like sea days. I'd read previous reviews , most of which were negative. Everyone was complaining about the condition of the Emerald Princess and how poor the staff were and bad food on board. WELL, I want to tell you they are all wrong!! The ship is due for a referb but it's by no means shabby. Everything was clean and shiny and everyone we came in contact with was OUTSTANDING! We'd never encountered a more service oriented or happy crew in all capacities and this was our 27th cruise. The quality of the food was EXCELLENT. The menus were imaginative and delicious and the Michelangelo Dining Room staff was top rate! Our waiter and his assistant (Lito and Jeffrey) were delightful and made our dining experience memorable every evening. Their Manager Alexander was so interested in how we were enjoying our meals. The cabin steward (Marlon) was pleasant and efficient and our balcony cabin was extremely comfortable. During the entire cruise we were contending with a big storm out of the North and our wonderful Captain Todd made it into all our appointed ports where others cancelled days ahead. He made a decision to stay safely in port in Hilo as the winds and waves were gale force that night. Everyone certainly appreciated that decision!. We had a Valentine's Day surprise where the Captain renewed our vows and presented us with a lovely certificate signed by him! Sorry this is so lengthy but I wanted to put a positive word in for this lovely older ship and her amazing crew. Read Less
Sail Date: February 2019
This was an amazing trip. We enjoyed our time on the cruise start to finish. From the Captain to the pizza chef, we felt everyone was working to meet our expectations. Our cabin was laid out well and we had a super Stewart called ... Read More
This was an amazing trip. We enjoyed our time on the cruise start to finish. From the Captain to the pizza chef, we felt everyone was working to meet our expectations. Our cabin was laid out well and we had a super Stewart called Antonio. The meals were good and the service excellent. We had pizza a few times and it was very tastee. There was a varied schedule of events that were always well led and free. The International Cafe was open 24 hours a day with various delicious snacks and sandwiches. We made all our ports despite the bad weather and the only ship cruising Hawaii to do so that week. The computer lab was well staffed and the guys were helpful and patient. There were several cocktail parties and the ship’s Captain offered passengers the opportunity to have a picture taken with our own camera. Can’t say enough good things for our first Princess Cruise in 15 years. Read Less
Emerald Princess Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.0 4.2
Value For Money 4.5 3.8
Rates 4.0 4.0

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