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462 Princess Emerald Princess Cruise Reviews

Entertainment in the theatre was first rate every night, worth the price of the cruise alone. The 7 piece house band were excellent musicians. Buffet had a wonderful and varied selection. Main 3 dining rooms had the same tired menu ... Read More
Entertainment in the theatre was first rate every night, worth the price of the cruise alone. The 7 piece house band were excellent musicians. Buffet had a wonderful and varied selection. Main 3 dining rooms had the same tired menu virtually every day. Most of the bars were empty most of the time. Where were the 3000 passengers ? Piazza always had good entertainment especially the great violin duo. Staff very friendly & helpful. Excursions were good, tour guides very knowledgeable and likeable. Lots of people seemed interested to buy expensive jewellery, art, perfumes, etc. Seemed a waste of money to us. Embarkation was the worst disaster anyone of the 3000 passengers had ever experienced as we waited outside in the LA heat while they fixed a computer failure. The proverbial Black Swan. Disembarking however was well organized and a breeze in Ft. Lauderdale. It was worth the money ! Read Less
Sail Date March 2020
decided to join friends who were already booked on this cruise. Panama Canal was on our bucket list so we thought "why not" There was a technical issue on embarkation which had us feeling very relieved to be Elite status as ... Read More
decided to join friends who were already booked on this cruise. Panama Canal was on our bucket list so we thought "why not" There was a technical issue on embarkation which had us feeling very relieved to be Elite status as many passengers waited several hours to get on board. As it was, we did not get our cabin key cards until almost midnight on day 1. We ended getting an excellent price on the cruise by watching the sales and contacting our cruise planner when we came across a better deal. Loved our cabin - odd shape/layout but spacious and nice view. The cruise was very enjoyable, despite the current world situation. We had some very nice shore excursions: Beach getaway; Two bay snorkel; Sabana Safari adventure. Transit through the canal was cool to experience. The new production show "Rock Opera" was one of the best I have ever seen on Princess - loved all the numbers from "The Greatest Showman" All in all, a very good cruise. Read Less
Sail Date February 2020
The Panama Canal was on our bucket list. Just the week before we set sail the Coronavirus scare began. We chose to go ahead with our plans and are so glad we did. There was a major computer glitch that delayed our boarding for 2-3 hours. ... Read More
The Panama Canal was on our bucket list. Just the week before we set sail the Coronavirus scare began. We chose to go ahead with our plans and are so glad we did. There was a major computer glitch that delayed our boarding for 2-3 hours. Area was packed. No food or drink offered. Toilet facilities were out in the parking lot. Very uncomfortable. Once we boarded things went exceedingly well. Our steward, Danny, was welcoming and helpful. Our room was clean and ready to go. We ate most meals in the DaVinci Dining room with Giovani as our Maitre ‘d, Roderick, waiter, and John as his assistant. Enjoyed them as well as the food. Ate one night in the Crown Grill. Excellent service and food. Ate one night in Share. Excellent food and service once again. Just way too mush food for us to eat (6 courses). Had breakfast on our balcony once. Very special, indeed. We arranged our port tours with other cruisers through Cruise Critic. Highly recommend: Puerta Vallarta, Vallarta by Road Food tour Puntarenas, Thumbs Up Tours Panama City, Conozca Panama 5 hour City Tour We were denied entry into Cartagena, Colombia (by direct order of the mayor.) No illness on board with staff or passengers. Entertainment was absolutely wonderful. In our second week Princess Cruises announced they were closing down operations for 60 days due to Coronavirus Pandemic. I want to give a shout out to Princess. They were transparent throughout. Even though employees had this uncertainty (60 day layoff) facing them, they remained cheerful, courteous and helpful to the very end of the cruise. Thank you for a wonderful experience! We WILL be back!! Read Less
Sail Date February 2020
This was the first time we had a two week break as we had just retired. As we booked late we only had the choice of two rooms we ended up with room A333 with an adjoining door. We have done other cruises with luxury liners so i was ... Read More
This was the first time we had a two week break as we had just retired. As we booked late we only had the choice of two rooms we ended up with room A333 with an adjoining door. We have done other cruises with luxury liners so i was full of apprehension but we wanted to do a full transit of Panama. The room was adequate bed really comfy. Extremely clean. Plenty of hanging space.Fridge for our champagne . Housemaid Anna first class. Food was of a high standard . I have worked in the hospitality industry so i know how hard it is to please the public. The staff in the world market restaurant were hilarious. Loved the outside cinema. Watching a new release sunbathing in 86 degrees drinking bubbles wonderful way to relax. Entertainment was mixed except for the two violinists called LADO they were spectacular. Booked whale excursion via princess cruises was truly amazing .Costa Rica and Columbia via cruise 118 great value. I would recommend catching a taxi in Nicaragua the local tourist guide in the port found an english speaking taxi driver who showed us some breathtaking sites and gave us the history of the country. My gripe is the horrendous costs of the drinks , wifi and gratuties. They need to look at more affordable packages for these items. Most guests were american who had paid on average $1300 for two weeks which is so much cheaper. Read Less
Sail Date February 2020
I loved the itinerary offered on this cruise. I had not sailed on Princess since 2005 so I was looking forward to my cruise. Even though we were not able to get into Samoa, we had a couple of extra days in Hawaii and one in French ... Read More
I loved the itinerary offered on this cruise. I had not sailed on Princess since 2005 so I was looking forward to my cruise. Even though we were not able to get into Samoa, we had a couple of extra days in Hawaii and one in French Polynesia. The ship is 13 years old but I thought for the most part it was very clean. The staff was outstanding and the Captain was amazing interacting with the passengers and leading a couple of interfaith services in the theater. There were plenty of activities to choose from and impossible to do everything. I love going to the casino but I have to say whatever product they use to mask the smoke smell really irritated my throat. I did notice the casino was not a popular venue during the times I was in there but maybe because there were not many people winning anything on the slot machines, This was probably the worst casino on a cruise ship that I have been on for the payout reason. My husband thought the food was terrible, particular the buffet.The traffic pattern at the buffet was a nightmare, no organization for passenger traffic. My husband actually lost weight on this cruise and who does that?? I managed to find things I liked for the most part but we have different likes. Entertainment was hit or miss but you can't please all of the people all of the time. The volume in the theater is almost unbearable. Overall we really enjoyed the cruise, particularly the itinerary. Read Less
Sail Date February 2020
Well, if 28 days aboard a beautiful cruise ship, being catered to, sailing to Hawaii and Tahiti - AND not getting sick isn't Fantasyland for the Senior Set, than I'll have what you're having. Embarkation was uneventful, ... Read More
Well, if 28 days aboard a beautiful cruise ship, being catered to, sailing to Hawaii and Tahiti - AND not getting sick isn't Fantasyland for the Senior Set, than I'll have what you're having. Embarkation was uneventful, after a night at the Long Beach Hilton and a Princess arranged transfer. We enjoyed the cruise card again, perhaps for the last time, as the Medallion era is now upon us. The ship has begun the refitting for the medallion - no more name tag and mail shelves outside the rooms. Captain was the imitable Steven Lewis accompanied by his lovely family. Captain Lewis's noon-time positioning announcements and "something completely different" observations became an amusing must and were talked about by many throughout the cruise. The original itinerary has us going to Samoa, in addition to Hawaii to Tahiti, but on the 2nd or 3rd day, Captain Lewis made the call that we would abort the Samoan ports due to the Samoan authorities insistence that all crew and passengers would undergo a comprehensive health screening to eliminate any threat of the virus du jour - the coronavirus. Naturally this was not possible so we extended on the heretofore not included Big Island with calls in Hilo and Kona, and some additional time in Tahiti. This unfortunately eliminated the dateline crossing but did reinstate Valentine's Day to the calender. We found the Enrichment lectures by Mike Raick and Sharron Faff quite good. We also had the wonderful Hawaiian "hosts" Kino and Lokelina aboard entertaining us with Hawaiian song, teaching us to hula and play ukelele, and just plain spreading joy throughout the ship. Five stars across the board for those four! We had a fair number of comics aboard, mostly very good - Gary Delena, Carlos Oscar, and Mike Wilson notably. The Emerald Princess orchestra was well-staffed with the typical Princess sharpshooters on horns, bass, guitar, drums and keyboards. Great band! We caught the three (3) jazz shows fortunately, since there were only three this time cruise. One up in the way under-utilized Adagio Bar, one in a Explorer''s Lounge show, and one in the Piazza with the fantastic Michael "Banjo" Young accompanying them. Other entertainment was very good as well: a terrific Piazza/Lounge pianist Marius Beatica whom also played a fine electric violin, Arny G was our Crooner's pianist, the Charme Duo were quite good - a male keyboardist and female vocalist, a folk-rock duo Char & Philly held court most nights at the Wheelhouse, and the LADO strings brought the classical genre forward with style, blending in some pop classics. My favorite though was Heather Sullivan a songwriter, pianist, and one heck of performer. Ms. Sullivan was a Crooner's pianist ten years back and was now onboard as featured performer. She was a knock-out! More please! Food was very good throughout. We loved the new format World Fresh Marketplace which replaced the outdated Horizon Court mess. Well done, Princess! Entrees in the MDR were consistently good if you are an adventurous diner and will at least try something other than beef or lobster. The fish dishes in particular (mahi, snapper, cobia, etc.) were all delicious. Our servers in Botticelli late sitting, Victor & Hendri were superb. Kudos also to the area's Heard Waiter, George who thoughtfully stopped by each table in our area every night to check on us. We tried Share, Curtis Stone's new venture which curiously replaced Sabatini's space next to the Adagio. The restaurant is decorated nicely, but we found the decor more interesting than the very limited cuisine. It was good, but not return good. We also ate in the Crown Grille as is our custom and thoroughly enjoyed the Veal Chops - too much food though! That brings me to my latest pet peeve on Princess, which has been simmering for the last few cruises: the wine service. We enjoy wine - with our meals mainly. We also generally travel with the Beverage package. That would indicate that our best bet is wines-by-the-glass. And that's where Princess just doesn't do very well. My primary complaints about this are the availability in the MDR, the main place to enjoy a glass of wine with one's meal. Aside from the paltry selection (in comparison to a well-thought out bottle selection), Princess has an annoying tendency to run of the by-the-glass selections in the MDR, some very early in the cruise. The Chablis was gone in Week 1 of a 4 week cruise. This was closely followed by the Mondavi Cabernet, the Pinot Grigio (absurdly featured on the menu on the night I tried to order it), and ultimately the Poully Fume (which became my go-to white by default). There were probably others that I never ordered. Now I get the argument that we're at sea and so on, but what I don't understand is 1) Some of these very wines were in stock at other bars - one at another MDR, necessitating the overworked Asst. Waiter's run to go get it, unasked by me). 2) Why not replace the stock outs by opening up other similarly priced wines by the bottle? Additionally, my wine peeve extends to the rose bud vase that Princess apparently thinks is one size fits all wine glass in the MDR. This is really poor, considering that the water glass would serve as more appropriate wine vessel, let alone using one Holy Grail Rieldels under lock and key at the Vines. Want a glass of real Champagne? That sir, is only available at the Crooner's Bar. Want a glass of the excellent and popular Embruix Priorat red wine offered at the Vines? Not in the MDR, but it was also found available at the Explorer's Lounge - no other bars. This is nonsense, IMO. Standardize your wine lists - AT LEAST to the extent that ALL wines-by-the-glass available on the ship are made available in the MDR. Frankly I shouldn't have to plea for this on a revenue conscious operation such as Princess. You'll sell more, if you haven't figured that out yet. And bring back the wine stewards while you're at it! Four stars. Read Less
Sail Date February 2020
We chose this cruise because of the itinerary. We wanted to go from Fort Lauderdale FL to Los Angeles CA through the Panama Canal. We were not disappointed. The best part, by far, of this cruise was Bill Fall. This incredibly knowledgeable ... Read More
We chose this cruise because of the itinerary. We wanted to go from Fort Lauderdale FL to Los Angeles CA through the Panama Canal. We were not disappointed. The best part, by far, of this cruise was Bill Fall. This incredibly knowledgeable man held several presentations, sharing slides that helped us understand the history and construction of the canal far better than we ever expected. Next to Bill Fall, the best part was our cabin steward, Jonathan. We have cruised many times on various lines and he is at the top with his genuine helpfulness and positive nature. Our dining experience was average to better than average overall. Crown Grill was exemplary for a specialty restaurant on a ship - best steaks ever. Anytime dining very helpful to our schedule, though we didn't have the advantage of the same server to accommodate our tastes. The food was better than average overall. We appreciated having outdoor options as well. Entertainment was as expected. Some shows very fun and others not so. The cruise staff personalities varied to such an extent that we found ourselves picking the evening activities based on who was hosting. Ports very interesting overall. Huatulco is a beautiful sleepy beach town but if you choose a "Highlights of Huatulco" shore excursion, please note that there aren't many highlights in Huatulco. Stick with sitting on the beach as that's the best part. Our favorite shore excursion sponsored by the ship was the La Paz waterfall trip in Costa Rica - well worth it! We also went off the ship's excursion list with a Vallarta Food Tour in Puerto Vallarta (10 stars!) and a segway tour in Cartagena (another ten!). And top marks to Princess for having a texting service that allowed my family to stay in touch while on the ship. You put your phone in airplane mode, select the ship MedallionNet wifi option and add your family names as contacts. This was wonderful for us to be able to know where all six of us were at any given time. The best part was going through the Panama Canal - I think everyone should do that at some point in their lifetimes! Read Less
Sail Date January 2020
Have done the historic locks 3 times from Atlantic to Pacific, so joined friends to see the new locks going from Pacific to Atlantic. Somehow, I was expecting more differences between the old & new locks, but either way it’s quite ... Read More
Have done the historic locks 3 times from Atlantic to Pacific, so joined friends to see the new locks going from Pacific to Atlantic. Somehow, I was expecting more differences between the old & new locks, but either way it’s quite the engineering marvel even if you’re not too technically inclined. Did enjoy the stop at Fuerte Amador on the Pacific side and being able to get off to see the visitor’s center, not an option on any of our previous trips. The other ports were enjoyable, didn’t feel overly crowded like on some other itineraries where there are often multiple ships in port. This was our second Princess cruise, we have cruised more often on Royal Caribbean and Celebrity. I like the “vibe” on Princess, in this case there were very few young kids on board which made it more relaxing. Emerald appears well maintained, staff were generally pleasant and helpful, there were a few outstanding crew members that will go far if Princess is smart enough to recognize their skills. We traveled with 3 friends, plenty to do with or without traveling companions. Read Less
Sail Date January 2020
Wanted to experience the new locks of the Panama Canal and enjoy some sunshine over the Christmas Season. We have cruised with Princess 5 times previously and agree with other reviewers that the atmosphere is slipping. Our room steward ... Read More
Wanted to experience the new locks of the Panama Canal and enjoy some sunshine over the Christmas Season. We have cruised with Princess 5 times previously and agree with other reviewers that the atmosphere is slipping. Our room steward was fabulous but the Anytime dining servers are generally too rushed and the officers appeared stressed and were not friendly or helpful. In general all the room stewards we passed on our travels through the ship greeted us with smiles, the other staff, somehow "Consummate Host" motto seems to be forgotten. We are not expecting a conversation, but smile would be appreciated. Embarkation in Fort Lauderdale was slow and we were not provided with any information on the delay. We need to use the wheelchair service to board and were left outside in the heat and near the vehicle exhaust from before 12 to 1:30 pm before boarding began for anyone. I realize this isn't an unusual boarding delay, my frustration was due to lack of communication. Fortunately, we have priority boarding status now, so once boarding started we were in our cabin in about 25 min! Yeah! We really appreciated hearing a Christmas choir in the Piazza as we boarded, sure helped relieve the stress of embarkation and help us get in the Christmas spirit. The ship was beautifully decorated for Christmas throughout the public spaces. Generally found the ship over air conditioned even during the day. Our room steward, Rick, was fabulous, learned our names, always kept our room in great shape and responded graciously and immediately to any request.. We choose Anytime dining and though we didn't have a bad experience, often felt rushed. The food was good and we enjoyed the variety of the menu. Interesting, the temperature of the plates and hot food was better/hotter in the Da Vinci dining room; the Michelangelo was borderline warm at times. We tend to relax on vacation and don't take in many of the day time activities, though did appreciate the Lecture series by Dr. Wineland and I was intrigued by David Klinenberg's Da Vinci Code talks, his violin concert was fabulous and I am not a knowledgeable music fan. The Stargazing Discovery event was a bust for us - though we arrived early there was no organization in how the headsets were handed out and they ran out at the party before us. To their credit, they did schedule it again the next day but the weather didn't cooperate and sadly it wasn't possible to try again. The production shows including the "Magic To Do" Production Show were very enjoyable and the Magic to Do, could be experienced more than once as so much was going on. The comedian, Carl Guepra was fun and entertaining and IMO suitable for all audiences. Christmas Eve and Christmas Day were memorable and there were multiple options to bring in the New Year! Disembarkation went well for us in Los Angeles. Excursions: Cartagena - Hop On/Hop Off bus tour - this was a bust. The tour guide spoke over the pre-recorded audio and provided much less information. Our intent was only to tour around once as it was so hot and humid; but the timing was better set up to also complete the 90 min, walking tour through the Old Town. Getting back to the ship earlier wasn't well organized. Even on the bus the local vendors were very persistent. Panama Canal Transit - Incredible day as such an engineering marvel. We chose to start the day in the Stargazer Lounge on the 18 deck to ensure we had seating. The commentary wasn't being played anywhere inside the ship and it took a few of us asking at Guest Services to get this set up in this one lounge. It could be done if you were willing to be somewhat persistent. Puerto Amador - hadn't plan anything official and after hearing there were tendering issues (mechanical) chose to stay on the ship. All passengers were given a drink voucher to compensate for these issues. Puntarenas - had previously thoroughly enjoyed the "hike in the clouds" tour, but didn't enjoy the bus ride to the rain forest. Other tours of interest also included a long bus ride, so I passed and only walked through the market at the port. There was great variety and the vendors were friendly and their persistence was manageable. San Juan Del Sur - another tendering port and again more issues apparently weather related this time. We were asked to meet by 7:20 am but didn't actually get onto a tender under 9:00. Though a few announcements were made that there was sufficient time to go the the restroom - no idea of how long or any reason for the delay was ever given. At about 8:30 am I asked the shore excursion manager for information and the reply was surprisingly abrupt. Sure would have prefered to spend that 90 min. some other way. I had booked the cloud forest hike at the Mombacho volcano. Full day excursion with the 90 min. bus ride followed by a 4 wheel drive journey up to about 4000 ft/1300 meters. This tour is highly recommended if you are up for a 90 min. hike with uneven steps and ups and downs. It was well organized with knowledgeable and friendly guides. Huatulco - very pleasant surprise, We took the 5 Bay Catamaran tour and really enjoyed ourselves. I wandered through the market at the pier after and appreciated the friendly vendors. It is a beautiful area which I would visit again. Puerto Vallarta - we spent the day with friends who live there through the Winter season, so won't comment further. We did not travel with children though I spoke to a few "Grandmas" whos grandchildren were having a wonderful time with the youth leaders and their New Year's Eve celebrations were very well managed. We have now traversed both the Historic and New Panama Canal locks and do not plan to go again. Read Less
Sail Date December 2019
This was the seventh cruise for my husband and me, the fourth with Princess. Overall, we enjoyed ourselves. We knew the weather would be hot and humid, but were not prepared for how exhausting it would be. (Of course, I'm not ... Read More
This was the seventh cruise for my husband and me, the fourth with Princess. Overall, we enjoyed ourselves. We knew the weather would be hot and humid, but were not prepared for how exhausting it would be. (Of course, I'm not implying that this was Princess's fault!) We were glad to have all the sea days to recuperate! Embarkation in Ft. Lauderdale was chaotic, to put it mildly. We have never had to wait so long to board. It was 2:30 before we finally got on board. By that time, lunch was over in the dining room. The buffet was packed, of course, and the lines for the pizza and burger places near the pool were extremely long. It seems that on embarkation day the dining room could be open longer. We had a balcony cabin on deck 10, and it was just what we expected. Our room steward was pleasant, courteous, and very efficient. Dining experiences on this cruise did not live up to what we have come to expect. The main dining room choices for lunch and dinner were limited and repetitive. Three of the four times we ate lunch there, we both ordered cheeseburgers from the "always available" part of the menu. We had dinner in the dining room most nights, always hoping it would be better than the night before. Highlights were the pheasant, pork chops, gnocchi, and lobster. We had a free special dining perk, and we chose the Crown Grill, based on the reviews we'd read. We felt the food was only marginally better than the dining room. The maitre d' was friendly and pleasant, but our waiter was somewhat arrogant and condescending. We were glad the meal was free. We would definitely not pay $29 to eat there again. The best dining experience we had was at the Salty Dog Gastropub in the Wheelhouse bar. It was $12 each and worth every penny! There were great choices (lobster mac and cheese, short rib poutine, gourmet grilled cheese and tomato soup to name only a few), and you get a ton of food even though they call it "small plates". The atmosphere was relaxed and casual. Many of the tables are bar stool height, which we don't care for, but the waiter gladly rearranged a table and a couple of chairs in the lounge section so we could have a regular height table. As for the buffet, blechhhh. It was much smaller than we've ever seen. Food choices were repetitive and boring. The plates were almost too hot to hold, which makes it odd that the food was cold when we got to a table. I guess it started out that way. We avoided the buffet for most of the cruise. Unfortunately, room service was no better. We usually order room service breakfast when we have an early shore excursion. The food was cold or barely warm, and often didn't come with items we asked for. It seems odd that we can get hot pizza delivered to our house but room service can't deliver hot food to the rooms. We loved the International Cafe! My husband is a coffee-holic and I love a good chai latte. We were not disappointed. It's also a great place for a snack or a light lunch. And it's open 24 hours. The entertainment in the Princess Theater was so-so. We enjoyed the ship's troupe of singers and dancers in a disco themed show and another rock music show. A guest violinist was also very good, as well as the band for all the shows. We didn't go to any other shows in the theater because the description in the Patter didn't sound like we'd like them. However, we LOVED the steel drum player, Roston, and LADO Strings. We followed them around the ship from the Piazza to the Wheelhouse bar and back again. They should have been on the main stage as far as we're concerned. We really enjoyed the destination expert's talks on the ports and a woman from the art auction doing a presentation on the art of DaVinci. We had never been to any of the ports on this cruise. The Panama Canal was amazing. Everyone should experience it! We did shore excursions sponsored by Princess at all ports but one. Our favorite was the Sloth Sanctuary in Costa Rica. We did not book an excursion in Puerto Vallarta. We thought we'd just wander around and see what there was to see. Well, what there was to see was mainly shops and stalls selling made in China souvenirs. We went back to the ship after an hour and a half. Disembarkation went very smoothly. We did have to go to Guest Services to request an earlier disembarkation time, and we're glad we did. We would barely have had enough time to make our flight if we'd gone later. The customs line was long, but moved pretty quickly. (And yes, we know that's not within Princess's control.) It was a much better experience than embarkation. This cruise was on our bucket list, and we're very glad we took it. The somewhat minor inconveniences definitely did not ruin our cruise! Looking forward to our next Princess cruise! Read Less
Sail Date December 2019
We chose the Emerald Princess to see the Panama Canal. Ports that we visited were all excellent enjoying Cartagena, Columbia thee most, other than the Panama Canal. All the other ports -Puerto Rica, San Juan del Sur in Nicaragua, Huatulco ... Read More
We chose the Emerald Princess to see the Panama Canal. Ports that we visited were all excellent enjoying Cartagena, Columbia thee most, other than the Panama Canal. All the other ports -Puerto Rica, San Juan del Sur in Nicaragua, Huatulco Obando Puerto Vallarta were also very enjoyable. The food on the Emerald Princess was great along with the staff. Live theatre performances could have been better, recommend they install large HD TV sets on the sides for better viewing of the shows. We found the staff to be welcoming and great ambassadors for Princess. We enjoyed the new dining venues of Steamers and Blanks BBQ they are reasonably priced. We also dined in the Salty Dog pub and had a great hamburger. The only disappointment was the disembarkation was slow and we were an hour behind in getting off the ship. We will look at Princess again but there are lots of options to look at. Read Less
Sail Date December 2019
Pros: *Excellent service *Lots of fantastic entertainment *Deep swimming pools with chairs kept back. *Real professionally made pizza. *Lido often had quality 5 star food and a good selection. *MDR service and staff was ... Read More
Pros: *Excellent service *Lots of fantastic entertainment *Deep swimming pools with chairs kept back. *Real professionally made pizza. *Lido often had quality 5 star food and a good selection. *MDR service and staff was impeccable. Food was creative and served hot. Cons: *The ships layout is confusing. Even the staff got turned around. *Food in the MDR usually lacked quality cuts of meat. *'Unhappy Hour' still persists. No two for one drinks plus a dollar. *Good tables for two should be standard. The MDR's are poor and 'too crowded'. *Coffee is tepid, insipid coloured water! Who would serve that in Central America? *There are 4 pools. Only a smaller spa one is designated just for adults? *Shore excursion to the Masaya Volcano is a mistake; don't go. Closing Comments: Formal night is something to behold. There were people showing up wearing sweat pants and other apparel equally repulsive. It's amazing someone who wanted to experience fine dinning with table cloths, cutlery and service etc., would be that disrespectful. Putting the staff in a position to ask them to leave is awkward although, walking the plank should be justifiable. Special thanks to Pianist, Kory Simon. This artist is better than any super star. Special thanks to the Violinists; fabulous performances. Special thanks to Head Waiter, Valentine N. and the Professional MDR Staff. I've submitted this post in conjunction with listening to other experienced cruisers on the voyage who informed me that elegance is slipping on too many cruise ships. Read Less
Sail Date December 2019
To experience the Panama Canal. The dining Maitre"D was delightful, visited each night during the meal. The desert nightly were disappointing. The buffet was very good, much better than the dining room. The quality of the food ... Read More
To experience the Panama Canal. The dining Maitre"D was delightful, visited each night during the meal. The desert nightly were disappointing. The buffet was very good, much better than the dining room. The quality of the food was even better. The Touch of Class in the Wheelhouse Bar was great. They got the guests involved. On breaks would come out and talk to the guests. Took requests when they know the song. Went out of the way to make sure you enjoyed the evening. Wife liked the retail stores, especially Effy. Craig, Roger, Megan and Stefan were so accomodationg and friendly. Thus so was she with our card. Thanks Effy. The ports of call were all new except for Puerto Vallarta, the weather cooperated and enjoyed seeing new places. The trp thru the Canal was the reason for the cruise, what a day that was, gladi always get a balcony, really was used on this trip Read Less
Sail Date November 2019
My wife and I had a very good relaxed vacation. The highlight of this cruise is able to witness the Panama Canal pass through and to see how it operates. It is a once in a lifetime experience. As for Emerald Princess Cruise it is a mixed ... Read More
My wife and I had a very good relaxed vacation. The highlight of this cruise is able to witness the Panama Canal pass through and to see how it operates. It is a once in a lifetime experience. As for Emerald Princess Cruise it is a mixed review. Our stateroom, overall service and food are great. The embarkation and disembarkation are terrible. The entertainment is either a hit or a miss. As for ports, we enjoy Cartagena Old city, Puntarenas Costa Rica, Puerto Vallarta Malecon broadwalk. Below is our trip review details. I rated each category from 1 to 5 (1 worst to 5 best). We arrived at Fort Lauderdale Hollywood airport (FLL) on port day. From FLL to port Everglades, we used Lyft. It is very easy to use Lyft/Uber at FLL. FLL has a designated share riding pick up area. The cost of our ride is $10. Embarkation 1/5: This is my 7th cruise with Princess and this one was the worst cruise check in I ever have. It was a mess. No public announcement. We waited a long line pass through check in then sit and wait in a room with no instruction. It took us over 2 to 3 hours to board the ship. Later the captain apologized for the ship delay due to transit and offered each passenger a free drink voucher. StateRoom, 5/5: We stayed at room R225 deck 14 forward interior cabin. Our room is close to gym deck 16 and marketplace buffet deck 15. During the last 2 days of the cruise I do feel shaky in the room or anywhere in the ship due to the high wind. Overall, I do not feel motion sickness or noisy being in this stateroom. Our stateroom steward Vichan is excellent. He always greets us with a smile when we see him on the hallway. We bring a shower sponge so it is helpful for dispensing soap into sponge for showering. I also bring in Magnetic hooks that are helpful to hang papers and clothes on wall. Dining 4/5: We used anytime dining. Based on our entire cruise the wait time is very minimal less than 5 minutes wait. We request no sharing table. I don’t like their 2 person sitting table. They are too close to each other’s and it is like a share table. Because of this we talked and met other passengers during our dining. The food quality and service were very good. We had 3 formal dinners. The food quality at the dining is better than buffet section. As for breakfast and lunch we usually used the marketplace buffet, salty dog burger or pizza. Again food was ok. Pretty much same things you see everyday with some new stuffs add in daily. I wish Princess can make the buffet with a different theme country each day so we don’t get the same food every day. On the last few days I get bored of their buffet food. There was one night with seafood buffet with oyster, mussels, crab legs and giant shrimp. There are some occasions with Australian bbq, Asian ramen, pub lunch in the buffet section. We did not try any specialty dining. I ordered the deck 15 Salty dog “Ernesto burger & beer” $8 plus gratitude. Expect to wait 15 to 20 minutes for the Ernesto burger. As for their regular free burger it is very good. I always ask them to make it Medium with melted cheese otherwise they will make burger well done which I think is too dry. They also serve veggie burger and chicken sandwich but I never try them. As for coffee we bring in our instant coffee onboard. I did try their complimentary coffee it was ok not as bad as i thought. Don’t forget to try the international cafe pastries, cookies, desserts, and soups. Entertainment 3/5: I think this is the weakest part of this cruise. There is no music playing on the pool deck at daytime. On the last few days I see more music singing or DJ around lunch time. For the production show it was either a hit or miss. Some shows I like for example the comedian Phil Tag and the singer John Bressler are great. I am not a big fan of their broadway music show. I also like the piano guy he is very energetic, movie under the star, a couple of their game shows like marriage couples. Gym 3/5: It has lot of equipment. Gym opens daily at 6am and treadmill machine opens at 8am don’t know why? The yoga area is very busy in early morning with classes and other users. Gym is less crowded in the afternoon. If you are over 6 ft tall and if you use their treadmill you need to watch out for hitting the ceiling. Casino: we only use the gamble slot machines to cash out our excess on board credit and Princess gift card. The process is easy. Just go to any slot machine insert your room card select a pin # and choose the cash amount you want to charge from your room to the casino bank. Once this is done you can play a little bit of game. We ended up losing about $10 on the slot machine. When you are done you select cash out on the slot machine. Then you head out to the cashier counter give them your card enter your Pin # to cash out. We have an excess of approx $325 ($25 on board credit and $300 + gift card) at the end of the cruise so we cash out all on the last day. Before our cruise American Express has a deal offer of buying $500 gift card with $100 statement credit. We bring in the gift card to customer service deck on the first day of the cruise to redeem on my room account. Cartagena 5/5: We visited old city. This is a must see. We joined the Emerald princess shopping shuttle bus organized by the Effy store. You need to sign on their tour bus in the shopping talk. They charge $15 r/t per person paid at the end of the tour. We arrived at old city at around 9:15 and came back at 12:30. Once you are at old town you can join their shopping tour or do your own sightseeing and meet at a designated spot (church) at 12:30pm. We did our own sightseeing and we did not take their shuttle back to port. We took a taxi back to pier and it cost us $10. Old city is nice to walk around. Make sure do your research before you come so you know where to visit. I saw merchants came to me asked me to buy stuffs. We just said no thank you and they did not bother us. Panama full transit 5/5: This is a once in a lifetime experience to watch this Panama Canal pass through. Our cruise went through a full transit through two new lots. Agua Clara lot on the Atlantic side and Cocoli lot on the pacific side. I personally liked to watch the action from the front. On the first lot we spent most time on deck 15 forward. You can access here passing the emergency exit and you would have all the front view. We also watched from deck 16, 7, ... and aft side. You need to walk around the ship to watch different views front back and side. Princess has a commentator described events throughout the transit day. He is also the same guy described each port activity before we arrived at each port. Panama City (tendered dock) 4/5: We visited Casco Viego. This place Is very similar to Cartagena old town. We took princess complimentary shuttle bus to Albrook mall then from there I called Uber to Casco Viego $3.6 to explore on our own. Do your research know the area before you come. On the way back to Fuerte Amador port I ordered Uber to port cost $5.3. My phone is T mobile with simple choice plan and I have free international data. Data speed is 2G not fast but enough to check email WhatsApp message or use Uber ... Uber works out well and cheap in Panama City. It use the same Uber apps like in US. You will able to see the ride cost, driver name, make of car and license plate #. Costa Rica Puntarenas 5/5: My wife and I joined a day tour with Dimas Saravia (tratursa dot com). I found him from TripAdvisor review. Dimas met us promptly at the gangway at 8am with our name. It was a long fun day with him and 4 other cruise passengers from our cruise. We went to see monkeys, jungle crocodile safari boat tour and had a nice lunch at a resort up at the mountain with a nice view. The tour price was very reasonable. He told us a lot about the city and himself. I highly recommend his tour. Nicaragua San Juan Del Sur (tendered dock) 4/5: We try to walk from port to the Jesus statue. We walked the wrong way. When you walk along side the beach walkway to the end you see a crazy crab I walked to the right I should walk to the left to the beach. So I ended up taking a taxi $5 to the statue. There are approximately 100 steps to walk up. There is a guy at the entrance to collect $2 each entrance fees. The view up there is amazing. Must visit. We walked back to the pier. There are many shops, bars and restaurants near the port. Huatulco 2/5: We took a taxi to the town La Crucecita. We visited the white washed church then walked round down town and took a taxi back to cruise port. We then went to a bar at the San Jose beach for drinks and use their WiFi. San Jose beach is next to pier and it is occupied mostly by bars and restaurants. This is my least favorite port of this cruise. Taxi from port to town is $3 each way. Puerto Vallarta 5/5: We had a great time at Malecon. I highly recommend to come here. We took a local bus to Malecon. The bus stop is on your left side after you leave the main terminal gate. Bus fare is $10 peso each. I gave bus driver US $2 for 2 of us. Bus driver told us where to get off. We walked from Hotel Rosita all the way south to Romantic zone Los Muertos beach. At Los Muertos, there are many water taxis vendors if you like to visit the island. It was a easy pleasant walk along Malecon. I suggest come here after 10am when store open. Most people here are able to speak English well. There are many benches to sit down. There are many trees on the side so you can walk under shade. We visited the our lady of Guadalupe church, seahorse and many other statues. There are many shops and bars on the broadwalk. I bought a T shirt from senor frogs store. On the way back to cruise port, we took local bus with sign Wal-Mart and Sam Club in front. The cruise port stop is one stop before Wal-Mart. We stopped by Walmart to buy some stuffs before we head back to ship. Highly recommend to come visit Malecon by bus. Note Uber is available in Puerto Vallarta. Disembarkation (1/5): delayed again. Our schedule departure time was 9:05am and we left platinum lounge at 10:50am. Immigration line was long and by the time we left San Pedro terminal was 11:30am. The disembarkation delay was not princess fault. The terminal has very limited immigration staffs to handle all passengers. Once we complete immigration our luggages are in our designated area to pick up. Read Less
Sail Date November 2019
We spent 3 days in Barcelona prior to the cruise. Highly recomend that if you are boarding a cruise in Barcelona that you spend a few days and enjoy this beautiful city. Embarkation was a breeze only took about 20 minutes to go through ... Read More
We spent 3 days in Barcelona prior to the cruise. Highly recomend that if you are boarding a cruise in Barcelona that you spend a few days and enjoy this beautiful city. Embarkation was a breeze only took about 20 minutes to go through security and board the ship. The Emerald princess has been remolded since the last time we were on it, it looks good with the updates. We had a cabin on deck 10 with a very large balcony, good size cabin with plenty of closet space. We ate most days in the main dinning room, food was good and service was fast. As long as we didn't share a table with others we were in and out of the dinning room in 45 minutes. As far as the World Fresh market goes so much better the the old Horizon Buffet. Food was good in the buffet but they ran out of peanut butter, So I was bummed out I had nothing to put on my english muffin in the morning. Bar service was very good, staff always there and ready to serve you, except for the female bartender at Crooners, she was having a BAD cruise. I avoided that bar after my first experience with her YIKES! That is my only complaint about this cruise. Everyone esle was wonderful. The ports on this Itinerary is why we chose this cruise, each was great in thier own way. I really love the small town feel of Cartagena. Disembaration was another story, not the cruise lines fault but US customs was so backed up we sat on the ship an extra 2 hours before we could get off, luckily we had a late flight so no issues. Read Less
Sail Date November 2019
We definitely enjoyed our cruise on the Emerald and we will be returning for the February cruise in the Pacific. Several of the shore tours were outstanding. I’m especially referring to the tours on Santa Cruz de Tenerife and Ponta ... Read More
We definitely enjoyed our cruise on the Emerald and we will be returning for the February cruise in the Pacific. Several of the shore tours were outstanding. I’m especially referring to the tours on Santa Cruz de Tenerife and Ponta Delgada in the Azores. Since we have visited these islands on previous cruises we know there are several excellent tours from which to select. Cartagena and Malaga were also very interesting stops. The food was good but uneven; however, the Crown Grill continues to provide excellent dinners. Sabatini’s has been replaced by the Curtis Stone six-course meal. For us that is too much food. Two of our trivia teammates tried this new venue and didn’t recommend it to the rest of us. We might try it on our next cruise. The orchestra on this ship was outstanding. Overall the production shows and the various entertainers were above average. My wife and I enjoyed the various offering. For the life of me I can’t understand why the sound system in the Princess Theater nearly blasts one out their chairs. Tone it down, Princess. The piano player in Crooner’s Bar, Kory Simon, was outstanding. In addition to a broad range of music offerings, he is excellent interacting with his audience. The Crooner Bar was heavily populated in the evenings. What continues to disappoint my wife and I Princess’ continued tendency to cut corners. This was our 26th cruise on Princess ships so we have some experience at what some call “nickel and diming” their clients. For example, the coffee card that allowed cruisers to use the card for cups of regular coffee without punching the card is now history. The Pub Lunch is no longer offered. I guess we would prefer charging more for the basic cruise and stop the nickel and diming. The former Grill is now the Salty Dog Grill Deck 15. It is true that the offerings have been expanded. You can now purchase a special burger for $8 dollars. I tried one and it was horrible! Read Less
Sail Date November 2019
Grand Mediterranean cruise and TA from Barcelona to Florida. Almost too many ports for us seniors. Fantastic ports except Morocco. Princess shore excursion was awful. Tour guide went on a political rant and brought us back 2 hours ... Read More
Grand Mediterranean cruise and TA from Barcelona to Florida. Almost too many ports for us seniors. Fantastic ports except Morocco. Princess shore excursion was awful. Tour guide went on a political rant and brought us back 2 hours early. Princess gave us 25% non refundable onboard credit. Remodeling of buffet was very good. Hand washing stations, more selections, better layout. Never congested. Back areas had specialty breakfast and lunches. Evenings back areas were a low cost specialty restaurant. Or overflow seating. New tables and chairs. Rooms and public areas had new carpets. Wall mounted tv. Shelf where tv used to be had an outlet so we used it as a charging station and storage. Room still had small table and we were able to get barrel chair. Chair Appeared to be brand new. New pain and varnish on patios. Good overall maintenance on ship. Food in dining room was unchanged. Menu repeated after 2 weeks. On Mediterranean leg, 2 restaurants were anytime dining, but on TA cruise one dining room was anytime and second became anytime at 7:30. Great waiters. Fairly fast service. Morning staff in buffet was often minimal in back areas. Often took 10 minutes to get coffee and juice or table cleaned. Pizza area much improved with larger selection Planks meat restaurant was $12, tons of food, good desserts. Crown Grill was very good. Only went there because we had so much OBC. Princess has cut entertainment staff. On cruise a year ago there was a cruise director, assistant, 4 junior, and activities director. This time cruise director, 3 junior, no evidence of activities director. Seemed like lots less activities. Teen center was opened afternoons on TA due to no kids on cruise. Very popular. Would live to see it continued. Production shows were all repeats even though it was 18 months since last cruise. Good variety of entertainment. Kory was very popular in crooners. Elite access for tenders was very fast. Don’t know about regular travelers. Took private tours mainly, so can’t evaluate tours except Morocco, very poor, azores very good. Had electrical problem in room and repaired quickly. Elite laundry took 3 days due to large number of elite. Done very well with no damage. Recommend both itineraries even though almost too many ports, especially on Europe part and when the 2 are combined. We had 6 days of ports in a row. Booked as 2 cruises to get more OBC Read Less
Sail Date October 2019
Great destinations - Rome, Athens, Valletta, Kotor, Corfu, Corsia, Naples, Palermo, Santorini, Barcelona, Katalolon, Dubrovnik, Sete and Nimes. This cruise had it pro's and cons. Very nice ship with excellent dining rooms. Theres a ... Read More
Great destinations - Rome, Athens, Valletta, Kotor, Corfu, Corsia, Naples, Palermo, Santorini, Barcelona, Katalolon, Dubrovnik, Sete and Nimes. This cruise had it pro's and cons. Very nice ship with excellent dining rooms. Theres a full walk around deck (deck 7) and sports facilities on deck 19. The Casino is well laid out, even though we don't use it and the Princess Theatre is a large and impressive venue for major performances. The Piazza was smaller than I expected, but served its purpose well. There's also a nice range of additional restaurants including the Crown Grill and Share. The shops and boutiques are what we'd expect on such a ship. Not much for them - except some expensive watches and sports cameras. Perhaps these Princess could add items and apparel more for men. The buffet style dining on LIDO deck was disappointing with poor quality food. I've been on three previous Princess cruises and the buffet on LIDO was very impressive. Not on this cruise. Allowing passengers to handle ladles and food one after another is also unhygienic and an invitation for a gastro outbreak - which is exactly what happened. We avoided the buffet dining after a forgettable experience on our first day. I'm thankful I and my wife had the good sense to abandon the meal and discretely dispose of the first bites. As it would turn out, the ship copped a wave of severe stomach virus (gastro) affecting and quarantining over a hundred passengers and some crew. We were lucky, avoiding the indignity, discomfort and agony of those affected passengers confined to their rooms - even on port days. An incident where the ship travelling at speed though the straits of Messina suddenly changed course, listing at 6% starboard, causing me to lose my footing towards an open balcony door on Riviera deck 14. I could no longer see the sky and with only the ocean looming towards me and being unable to stabilise my balance, this incident was extremely distressing. For a moment I thought it was all over. There was substantial damage to the food buffet areas as trays, plates, tables and chairs went flying. Pools were emptied and it was a very serious incident. A request for details of the incident was never provided by passenger services, who to our dismay denied the incident even happened. Food and crew in our dining room were amazing - 10/10 ! A wide variety of courses - something different every day in Club Class. High fives to MaitreD's Nazram and Daniel, to Cinta, our welcoming lady, our super fantastic waiters Mark, Ryan, Jelenna, Siti, Miriam, Dieri and Yongli. You made our dining an enjoyable experience and we can't thank you enough for your fine service. Entertainment: Again, pro's and cons. There were almost zero attraction shows in the Princess Theatre. Why, I don't know but no explanation was given. Very poor effort Princess ! However, amazing violinists "The Lado Duo", comic Richie Minervini and Hypnotist David Knight are superb! Look them up. "The Lado Duo" deserved their own showcase in the Princess Theatre - an opportunity lost by the entertainment director. Also, bing a mostly baby-boomer cruise, having main shows at 10.15pm is too late. Have one show at 9.30pm and the Princess Theatre will be full house every night. Malta was impressive and an unexpected surprise and our highlight. Italy stunning as were Greek destinations Athens, Plaka and Santorini. The Acropolis was busy and despite the crowds, easy to navigate. Take care on a wet day so you don't slip on the marble. Naples on the Italian mainland and Palermo in Sicily offer a journey you must experience to appreciate. You'll either love them or not but try to take in the tortured history of these places. If you can't see it in the buildings and streets, you'll see it on the faces of locals. Both these locations are close enough to the port to walk. Corsica, Corfu Montenegro and Dubrovnik offered amazing views, food, walks and historic sites. Barcelona didn't excite me as I thought it would - but it was Sunday. That said it was worth the stop over to visit the Sagrada Família church. This has to be seen to be believed. The fresh food/produce of the Port market in Corsica, just 50 metres from the ship is sensational! It's only open in the morning so go early and have breakfast. I'm of Italian background and honestly, the pizza I had here is the BEST I've tasted. Sooooooo fresh! Southern France reminded me of Tuscany and Northern Italy. The ancient Romans had much to do in France and oddly we saw more Roman influence than French, especially in buildings and wineries (mostly originating from Italian vines and owners). The Arena, located in Nimes, is a smaller cousin of Rome's 'Colosseum', again built by the Romans. Perfectly preserved and adjacent to the Roman temple, one would be excused for thinking they were in Italy. Just a heads up for diners who love seafood - some of the seafood on some islands are imported from Spain, such as muscles. Ask the restaurant if their seafood is local or imported or a mixture of both. Preservatives can set off allergic reactions, as so happened to my wife. Back on the ship, the so-so attitude of some crew at the front desk (passenger service desk) left much to be desired. Again, not all the crew but some seemed 'disinterested', kind of like the passengers were 'bothering them'. I've never experienced this on our previous Princes and MSC cruises and granted some passengers can be difficult but we are very respectful and didn't expect poor service from the desk. Our Stateroom was exceptional, on the Riviera deck and kept immaculate by Robelito, our stateroom steward. Embark/Disembark was flawless and smooth as was getting on/off during port days. Princess are very good in these areas. Internet is pricey but we had excellent coverage. The gym is very good as is the Lotus Spa, pools and general amenities. The medical staff are fantastic, helping my wife through 2 emergencies, one severe swelling due to an allergic reaction to a dinner on shore and another to help with a minor chest infection - thanks medics! One thing of importance - this 22 day cruise was two eleven day cruises back to back and Princess could have made a better effort to provide more variety like in room movies/TV shows and most certainly improve acts in the main Princess Theatre. If Princess want to join 2 cruises then please freshen up in-room entertainment at the start of the second leg. All up though, this cruise had its highlights and its horrors. We've done 5 cruises, the first 4 on Princess and one with MSC. Would I recommend Princess? Yes, of course but seriously, they need to move quickly on the issues I raised to keep their reputation intact. We'll be booking 3 new cruises over the next 18 months and if this is the new norm at Princess, then we'll be looking at another liner. Read Less
Sail Date October 2019
I chose Princess mainly because of the itinerary offered in the dates we preferred. I have cruised the Mediterranean before, but Princess offered some new ports I had, yet, visited. This trip was special, as it was eleven nights with my ... Read More
I chose Princess mainly because of the itinerary offered in the dates we preferred. I have cruised the Mediterranean before, but Princess offered some new ports I had, yet, visited. This trip was special, as it was eleven nights with my two grown daughters, neither who had ever visited any of the countries included. It was wonderful- great service,, attentive staff, and excellent excursions offered. We visited seven ports and took advantage of an excursion at each stop we made. We also enjoyed the dining and service provided ar each meal. The menu was good and varied. One daughter is a pescatarian, and she was a bit concerned about what the offerings might be, but she thoroughly enjoyed the choices provided and there was never an issue. Because there were three of us, we had a mini suite. I think I would upgrade to a full suite if I were to book again, just to give us that much more space. Though we managed just fine, accommodations were a bit tight. All in all , a most pleasant experience, and I would consider Orincess again if I were thinking of another cruise. Read Less
Sail Date October 2019
This is the first trip on my bucket list. All of my excursions were fantastic with the exception of Adajjacio (Corsica). Nothing was open, and had not been open for awhile. The staff on board is so friendly and helpful. If you are ... Read More
This is the first trip on my bucket list. All of my excursions were fantastic with the exception of Adajjacio (Corsica). Nothing was open, and had not been open for awhile. The staff on board is so friendly and helpful. If you are single, beware there was no single activities scheduled the second 11 days of the trip (after many passengers left and new ones came on board). The first 11 days, there was not a singles activity until day 4 or 5 and only after a passenger wrote a long letter requesting one. I asked if there would be any singles activities so that I could meet people. The buffet was luke warm at best. Food that should have been hot was cold or luke warm with the exception of soup or hot cereals. Dining room food was also not very hot when it should have been. Good variety of food. Read Less
Sail Date September 2019
We as a family wanted to do a Mediterranean trip. This particular cruise plan met most of our needs. The Cruise ship was excellent, the wait staff was great. The room steward did an excellent job. The meal offerings could have been ... Read More
We as a family wanted to do a Mediterranean trip. This particular cruise plan met most of our needs. The Cruise ship was excellent, the wait staff was great. The room steward did an excellent job. The meal offerings could have been little more variety on different days specifically for vegetarian family members. The entertainment shows were good mix. The comedy show needed little more oomph. The trivia games were good. There could have been little more learning types of activities would have been nice instead of trying to sell spa/spa products under the guise of health talks. The cabin location and décor were good for the time we spent in the room, mostly for little rest or sleep at night. We chose easy types of excursions due to group members needs but we thoroughly enjoyed it. The excursions for Santorini, Naples, Sicily and Kotor were all met our needs perfectly. Read Less
Sail Date September 2019
This matched some places we wanted to see, particularly Crete, and also allowed is to spend a few days in Rome before the cruise and then in Athens after the cruise. Princess is one of the top cruise lines and embarkation was fast. Our ... Read More
This matched some places we wanted to see, particularly Crete, and also allowed is to spend a few days in Rome before the cruise and then in Athens after the cruise. Princess is one of the top cruise lines and embarkation was fast. Our bags were delivered minutes after arriving at our cabin. We only saw our cabin steward once at the beginning but there were no problems. The entertainment was good, however, we have been on ships that had far better entertainment. The excursions were great, although we could not dock at Mykonos, which was no fault to the ship. The excursion staff were very efficient and the shore side excursion people were very good. The only criticism would be that the food quality is not as good as it used to be, particularly in the buffet on the Lido deck. Overall, it was a good trip and we would recommend it. Read Less
Sail Date September 2019
It's the only cruise line that I travel one .In fact my first cruise was on the Emerald. We arrived in Rome one day prior and it was amazing. As a platinum member the check-in was very fast. The ship was refurbished but the ... Read More
It's the only cruise line that I travel one .In fact my first cruise was on the Emerald. We arrived in Rome one day prior and it was amazing. As a platinum member the check-in was very fast. The ship was refurbished but the stateroom decoration is outdated. The food was very good . The boutiques aren't interesting even boring. The musicians are very talented and the singers also. The atmosphere was very relaxing. We had the anytime dining and its a great option if you want to relax. the entertainment presentations at the Princess theater were the worst I've seen so far. Our room cleaner wasn't friendly and helpful .The worts we had so far.I'll remember him for a long time. The ports offers very affordable shuttle that make your reconsider the necessity of paying for expensive excursions.The one in Corfu and Chania were a waist of money and my time. Read Less
Sail Date September 2019
Choose this cruise to experience Greece and its food, drink and culture. The good is that Princess did an awesome job on embarkment (no wait) and disembarkment. Excursion organization and cleanliness, and great staff. It couldn’t have ... Read More
Choose this cruise to experience Greece and its food, drink and culture. The good is that Princess did an awesome job on embarkment (no wait) and disembarkment. Excursion organization and cleanliness, and great staff. It couldn’t have been any better. I rated 4 stars because I wouldn’t take this cruise again. It was boring. Entertainment was for older people ( we were a party of 8 in our late 50s and early 60s). Pool parties and piano bar weren’t what we had on other cruise lines. After dinner we struggled to find things to do. We were looking for dancing or comedy. There was one great band with a woman singer that we found 2 nights and that was the entertainment highlight. We had people in our party fall asleep and leave during auditorium shows. We did trivia a few times and that was fun. Food and drink were awesome. Service was exemplary. Shore excursions ... mostly good, organized, good guides and clean bus on all with no waits. Crete we did a beach excursion and when we got there there weren’t enough lounge chairs for our party to be together, stained cushions on loungers and you couldn’t swim cause of the rocks .. not what we expected. Now Corfus excursion was awesome town and cooking class. Highlight of the trip. We booked wanting to see white beaches and bluest water with the white buildings and saw none:(. Too windy to go to Mykonos (which we booked for) and princess did nothing for us that day ie, free drinks, more entertainment so that felt like a wasted day. One more thing, we were on a Greek cruise and the nightly dining had no Italian or Greek food or appetizers. Would highly recommend they change this to have 2 or 3 options for the area every night. Also the wine and beer of that region would be a plus. Would recommend this cruise for older people. Read Less
Sail Date September 2019
Bucket list cruise for both me and my spouse and wanted to see if we would like to go back to the Greek islands for a further visit. And we will. Very surprised on how it was easy to embark in Civitavecchia and loved our stay for 2 days ... Read More
Bucket list cruise for both me and my spouse and wanted to see if we would like to go back to the Greek islands for a further visit. And we will. Very surprised on how it was easy to embark in Civitavecchia and loved our stay for 2 days before. Highly recommend it! First time booking a back to back cruise and i would not mind doing that again. I found the food was a little repetitive for my personal preference and not hot enough either in the dining room (anytime dining) and the buffet (world market). Breakfast was a little repetitive and Princess no longer offers toaster/grill to make your own toast, bagels so your toast, bagels, english are cold. Same for their eggs sunny side but under a heat lamps, so stiff and not good. They did offer build your own omelettes which was very good. We went to Kotor Montenegro twice and would do that again. We missed Mykonos because of high winds but that could not be helped. The staff were nice and mostly very helpful. I will cruise again with Princess. Read Less
Sail Date September 2019
Emerald Princess Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.5 3.8
Entertainment 4.0 3.5
Public Rooms 4.0 4.2
Fitness & Recreation 4.0 N/A
Family 4.0 3.9
Shore Excursions 5.0 N/A
Enrichment Activities 4.0 N/A
Service 4.0 4.2
Value for Money 4.5 N/A

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