Princess Emerald Princess Cruise Reviews

Starting at embarkation sitting in an overcrowded hall for the better part of 3 hours - we were not off to a good start! No credible explanation from Princess; no bother to greet the arriving pxs when they finally ...

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Sail Date January 2020

nmason

1 Review Written

3 Helpful Votes

Going thrugh the canal.

I won't use Princess again. Always trouble with time lines including being crammed into a room before embarkation. 3 of 5 tenders were down for Panama excursions which left little time on land, 7:30 am early ...

Sail Date December 2019

cruiseaholic10

4 Reviews Written

Do they know it’s Christmas

This is not the company that we knew, our previous cruise was 5 years prior to this and we have 16 Princess cruises to measure this disaster against, We chose the cruise which was over Christmas and New Year going ...

Sail Date December 2019

peter grant

15 Reviews Written

50 Helpful Votes

Felt like second-class citizens

South Pacific

Our 20th cruise with Princess, 20 days on the Crown in January/Feburary 2019, was one of the three best we’ve taken with this line, thanks to the creative activity and entertainment options on board. (You can read ...

Sail Date December 2019

gimpy35

1 Review Written

1 Helpful Vote

Unsatisfied.

Desired a short cruise over the Christmas season. However we chose a large ship with a large passenger capacity and the ship was completely full. Tours were poorly organized. Tenders were not all in working ...

Sail Date December 2019

TDG2019

1 Review Written

3 Helpful Votes

A cluster from start to finish.

My wife and I had planned to take this cruise for years but she passed away in 2015 and only recently was I able to find my cruise mate and best friend. We had planned this for about six months, maybe with too high ...

Sail Date December 2019

Cdonahoe

1 Review Written

2 Helpful Votes

First time and could be our last. Disappointed!

Mediterranean

We have cruised with other lines before and decided to try Princess based on a recommendation from our travel agent due to the specific ports we wanted to visit. We did a 14 day cruise with Princess Cruise lines. ...

Sail Date September 2019

MRBoian

1 Review Written

1 Helpful Vote

Here is what Princess did for us

My wife and I have both reached the Elite Level with Princess Cruise Lines, in addition to having taken maybe a half dozen cruises with other lines. This cruise was our 17th on Princess, over a period of about 7 or ...

Sail Date February 2019

bettystormy

1 Review Written

5 Helpful Votes

In desperate need of guest service training

Mediterranean

This was my family's first cruise on Princess and I have to say we are extremely disappointed. We experienced so many issues, the most important being with poor quality of service. Here is some of what we ...

Sail Date July 2019

WalterP2020

1 Review Written

10 Helpful Votes

Poor - Emerald Panama cruise - everyone is STILL talking about it :(

As you will read from many other reviewers; this was "the worse" Princess cruise I have been on -- and I have been on many, many Princess cruises. Something was terribly wrong with 50% of the interactions on this ...

Sail Date April 2019

Pepsione1

2 Reviews Written

Food was not good. Seating for main entertainment, Princess Theatre was hard .

I choose this cruise thinking it be relaxing, enjoying and good food, man I was wrong, it was not relaxing because you could find a seat where it was warm, to cold around pool, where most of the movie we’re. Very ...

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Sail Date February 2019

peanutter

2 Reviews Written

20 Helpful Votes

Just too crowded!

We chose this cruise because we wanted to be in Hawaii during whale season. Have done two other round trip HI cruises (one from Vancouver and the other from San Diego) but never this time of year. We did see ...

Sail Date February 2019

Col0320

1 Review Written

Slow Slide Downhill

Previous experience with Princess was good 9 years ago. Not anymore. Cruise Director was terrible. Most of the entertainment was amateur at best. The one excursion we chose did not warrant the association ...

Sail Date February 2019

Ano6425

1 Review Written

12 Helpful Votes

Ship, inside and out

South America

The outside of this ship is well designed. Not so the inside. First the good stuff. If you like to walk a ship's promenade deck, this one is very nice. It's wide and goes all the way around the ship if you climb ...

Sail Date February 2019

Vanthony

1 Review Written

2 Helpful Votes

Senior Citizen Cruise

This was my 8th cruise and my second on The Emerald Princess. The tone of the cruise was set by the staff at the Pier. The weather was a factor but the staff attitude was uncalled for. I’m 67 and my husband 70 ...

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Sail Date February 2019

willits

1 Review Written

3 Helpful Votes

Embarkation disaster

This was our 3rd 15 day Hawaiian cruise on Princess. We bragged about it to friends and they booked on our recommendation (we got nothing from Princess). Embarkation was a unorganized disaster, we did not find the ...

Sail Date February 2019

jkaminivaya

1 Review Written

1 Helpful Vote

Best part of the cruise was on land

This was my first time on a Princess Cruise. Last year, my fiancé and I went on a Carnival Cruise to Mexico and we had an amazing time. We absolutely loved it, from the food to the service to the entertainment. The ...

Sail Date January 2019

lifeofreilly

2 Reviews Written

5 Helpful Votes

MOSTLY DISAPPOINTING

My husband and I chose this cruise for the itinerary. We always wanted to see Hawaii and we were glad we did. What a beautiful destination (all four islands that we visited). I was especially taken with the fern ...

Sail Date January 2019

PamRR04

3 Reviews Written

1 Helpful Vote

Not up to par with our other Princess cruises, and one scary tender experience

We left from Los Angeles and the weather was rough for the first couple days, but that was to be expected with a storm front. Embarkation went very well, very organized. Disembarkation was also very good. The ...

Sail Date January 2019

Hygge!

2 Reviews Written

2 Helpful Votes

First time on Princess

We chose this cruise for its ports of call. The food on this cruise was very good as was the entertainment. The ship was clean and majority of crew members were very nice. Our cabin steward brought us our requested ...

Sail Date January 2019

weggs

1 Review Written

1 Helpful Vote

Started with blue name card for an old Elite passenger....

Loyal Princess Cruiser....Fifth cruise to HI and it had been a favorite in the past. Wow was this trip a disappointment. No invitation for the Captains Circle party or hor'd menu. Learned about it from another ...

Sail Date January 2019

donaldcoyne

3 Reviews Written

8 Helpful Votes

Very disappointing

23 friends got together to enjoy a Hawaii cruise. Other than a unhappy room steward , the staff were great. We purchased internet for the full 15 days and had no internet on the 9 sea days. The food was just OK ...

Sail Date January 2019

Bill1120

1 Review Written

3 Helpful Votes

Cruise to Hawaii

We didn't want to fly all the way to Hawaii from Philadelphia, so we choose this cruise because iwe wanted to celebrate our 25th wedding anniversary with a cruise to Hawaii. This was not our first cruise, but was ...

Sail Date January 2019

Pirates cruise the sea

1 Review Written

2 Helpful Votes

Trip was OK, WAY overbooked and crowded.