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Princess Emerald Princess Cruise Reviews

4.5 / 5.0
Editor Rating
1737 reviews
7 Awards
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Cruiser Rating
3.8
Average
1667 reviews
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Featured Review
Poor - Emerald Panama cruise - everyone is STILL talking about it :(
"As you will read from many other reviewers; this was "the worse" Princess cruise I have been on -- and I have been on many, many Princess cruises. Something was terribly wrong with 50% of the interactions on this..."Read More
WalterP2020 avatar

WalterP2020

10+ Cruises

Age 50s

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1-10 of 166 Princess Emerald Princess Cruise Reviews


Panama Canal cruise

Review for Emerald Princess to Panama Canal & Central America

annauker avatar

annauker

6-10 Cruises

Age 60s

My father wanted to see the Panama Canal. It was 5 adults - my father, my sister and husband, myself and husband. Our entertainment was poor. The best was the comedian next to last day. The service was horrible in internet. We talked to him. He gave us info. We tried it and it didn’t meet with our expectations and wanted to change it two hours later and were denied. The beverage service ...
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Sail Date: February 2020

Cabin Type: Balcony


Disappointed

Review for Emerald Princess to South Pacific

dfossiano avatar

dfossiano

6-10 Cruises

Age 20s

For us this was the cruise of a life time for us. Celebrating a Birthday, 45th wedding anniversary and retirement Cruise. We live on the east coast. And proberly will not go west ever again. So we picked this one. The itinerary was great. The island of Moorea was the most beautiful island we have ever seen. True paradise. We have seen every island in the Caribbean,nothing even comes close. Oh ...
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Sail Date: February 2020

Cabin Type: Interior


Great expectations-awful reality

Review for Emerald Princess to Panama Canal & Central America

Dr. BobW avatar

Dr. BobW

6-10 Cruises

Age 60s

Starting at embarkation sitting in an overcrowded hall for the better part of 3 hours - we were not off to a good start! No credible explanation from Princess; no bother to greet the arriving pxs when they finally made it on board. Balcony stateroom was okay but was very shocked to find torn sheets and stained pillowcases on the bed (replaced 2 days later). Room steward was great as were a few ...
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Sail Date: January 2020

Cabin Type: Balcony


Chlorophyll more like borophyll

Review for Emerald Princess to Panama Canal & Central America

SCOOTERNINJA avatar

SCOOTERNINJA

2-5 Cruises

Age 30s

Because I am generally a really positive person that tries to see the good in everything, I will start off with that. Edward the cabin steward was fantastic and just a great guy. He genuinely cared and worked hard. The food was generally pretty good in the dining room and the dining room staff was fun to interact with and they worked hard. Although - it makes no sense how we can be travelling ...
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Sail Date: January 2020


Unsatisfied.

Review for Emerald Princess to Panama Canal & Central America

gimpy35 avatar

gimpy35

2-5 Cruises

Age 70s

Desired a short cruise over the Christmas season. However we chose a large ship with a large passenger capacity and the ship was completely full. Tours were poorly organized. Tenders were not all in working order. Missed our tour of Panama City due to lack of maintenance of tenders and disorganization of moving people off ship to get to shore. Complete power failure on one occasion - very ...
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Sail Date: December 2019

Cabin Type: Oceanview


Do they know it’s Christmas

Review for Emerald Princess to Panama Canal & Central America

cruiseaholic10 avatar

cruiseaholic10

10+ Cruises

Age 70s

This is not the company that we knew, our previous cruise was 5 years prior to this and we have 16 Princess cruises to measure this disaster against, We chose the cruise which was over Christmas and New Year going through the Panama Canal. Embarkation took over 2 hours , we stood outside in a line with no refreshment , check in was tedious. Christmas decorations were minimalistic with ...
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Sail Date: December 2019


Cruise Problems before the pandemic

Review for Emerald Princess to Panama Canal & Central America

1Fandango avatar

1Fandango

10+ Cruises

Age 60s

Excursion to Panama City had problem with tenders. Had to wait over 2 1/2 hours to get to shore. This was a safety issue. We were to see the old Panama Canal but due to the delay that portion was omitted. Ship had an electrical incident where it completely stopped at sea and had to be restarted. The Maitre d was the most rude person to hold that position we have ever seen on any ...
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Sail Date: December 2019


Going thrugh the canal.

Review for Emerald Princess to Panama Canal & Central America

nmason avatar

nmason

2-5 Cruises

Age 60s

I won't use Princess again. Always trouble with time lines including being crammed into a room before embarkation. 3 of 5 tenders were down for Panama excursions which left little time on land, 7:30 am early disembarkation turned into 8:00am. Food in MDR started out fine but got worse - poor cuts of meat. We were told to get our outgoing mail in by a certain time each port. Problem? They ...
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Sail Date: December 2019

Cabin Type: Balcony


Felt like second-class citizens

Review for Emerald Princess to South Pacific

peter grant avatar

peter grant

10+ Cruises

Age 70s

Our 20th cruise with Princess, 20 days on the Crown in January/Feburary 2019, was one of the three best we’ve taken with this line, thanks to the creative activity and entertainment options on board. (You can read my review here on CC). Our 21st Princess cruise, through the Panama Canal December 3-18, was, on board at least, pretty much the worst. We felt like second-class citizens because of the ...
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Sail Date: December 2019

Cabin Type: Oceanview


A cluster from start to finish.

Review for Emerald Princess to Panama Canal & Central America

TDG2019 avatar

TDG2019

10+ Cruises

Age 70s

My wife and I had planned to take this cruise for years but she passed away in 2015 and only recently was I able to find my cruise mate and best friend. We had planned this for about six months, maybe with too high of hopes. From the time we arrived at he ship it began; an extremely long wait with no place to sit down and virtually impossible to get to a rest room, a major issue with people 68 ...
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Sail Date: December 2019

Cabin Type: Mini-Suite with Balcony


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