Princess Emerald Princess Cruise Reviews
1,209 Princess Emerald Princess Cruise Reviews
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Sailed four weeks ago
We are avid cruisers and are Elite with Princess and decided we wanted to go back to Alaska after 15 years. We know the ships well and we pick certain cabins for certain itineraries. Along with us for the cruise was my husband, brother, ...
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Sailed four weeks ago
There were 17 of us in the group and common consensus is most staff look miserable, no hello's and no smiles. The exception is our room steward and waiter at our fix dinning. We all had high expectations on quality of service and food ...
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Sailed June 2017
This is our 14th cruise with Princess and was terriffic!!! We were in Seattle a day ahead of time and went to the Space Needle and Pike's Market. Weather was great. This is actually our 2nd cruise to Alaska and the weather was good also ...
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Sailed June 2017
Princess Cruises has entered the race to the bottom with so many changes, to what once was the popular "Love Boat" experience.
The focus during the entire cruise was to generate onboard revenue with additional charges and ...
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Sailed June 2017
Embarkation was great. We arrived at the pier by noon. We were on board by 12:15 pm. Dropped our carryon off in our cabin and were having lunch in the formal dining room before 1 pm. I am sure Princess designates times to keep a smooth ...
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Sailed June 2017
This was a cruise to take the family on a first time Alaskan trip. My wife and I are long time Princess cruisers and both of us were disappointed in the overall cruise.
The dinning room needs to speed up the process. We dinned with ...
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Sailed June 2017
We had another great cruise with Princess Cruises this month. This time, we did the round trip inside passage to Alaska via Seattle. Cruised on Princess (Island Princess) several years ago from Whittier to Vancouver. The problem there ...
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Sailed June 2017
First time with Princess (the Emerald Princess). Cruised Alaska June 4, 2017. The ship was fine and the food and bars were great, but the entertainment was a bit lacking; focusing too much on passenger participation, like game shows and ...
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PrincessCruises3, Social Team, Princess Cruises, responded to this review
Hi dcolosi, thanks for your feedback! We ...
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3 reviews
7 helpful votes
Sailed May 2017
Mixed Bag……….
Our recent Alaska Cruise on the Emerald Princess was a mixed bag, Mostly good but some sad surprises. On the good side we had almost to the person the very best, most courteous and friendly staff ever. ...
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Sailed May 2017
Started at the Westin Hotel via Princess for 2 nights. Upgraded the room for a modest fee and had a view of the Space Needle, Mountains entire Bay, etc. Watched the Ferris wheel change colors at night also. Excellent service. Ended up ...
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Sailed May 2017
This was our 9th cruise with Princess, and second on the Emerald, and 4th Inside Passage to Alaska. I was more disappointed in this cruise than in the past. Because of the "Club Class" they would not allow you to eat lunch in ...
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Member Since 2017
1 review
Sailed May 2017
I chose Princess on other people's recommendation, but I was not impressed and don't plan to use Princess again. I had been on two other cruises on Carnival and found them much more fun, well-planned, and friendly. First of all, our room ...
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Sailed May 2017
This was a 'mother & daughter" get away. Just one day from Vancouver to Seattle then returning on the Quick Shuttle back to Vancouver.
Boarding took a long time but the problem was the US customs trying to clear a 'gazillion' ...
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Sailed May 2017
We had cruised SF to Sydney in 2011 and loved it. We decided to do this one in reverse of that one. We enjoy repositioning cruises.
When asked what is our favorite place to visit. We always say Bora Bora and Moorea. Doing this a ...
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PrincessCruises3, Social Team, Princess Cruises, responded to this review
Hi Peetee, we're glad you enjoyed your Emerald ...
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Was a 4 hour wait just to get on the boat, therefore we hardly had anytime to enjoy the amenities. During the 4 hour wait partially we were in an area where there were no seats, no water, no food. My husband actually left as he is not ...
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Sailed May 2017
We didn't realise the size of it (2900+ passengers) until the massive wait for tenders. They also allowed smoking on the upper deck front, where those 2nd hand smoke from inconsiderate travellers blows into our face at the open deck and ...
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Sailed May 2017
We wanted to see Sitka, and it was wonderful. However, the excursion we were on couldn't go to one place that was advertised, because it is always closed on Mondays. We asked for, and received a partial refund. The telephone receptionist ...
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Sailed May 2017
Overall Princess standards although still high have fallen. This was a relocatoipn criuise so that maybe the reason.
We found that most staff seem to go through the motions,so except for your cabin steward don't expect them to go mout ...
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Sailed May 2017
Embarkation in Vancouver was a gong show. It took almost 3 1/2 hours to get on the ship due to the border security being overwhelmed by the number of ships in port. Ship did not sail until after 7 PM (originally scheduled for 4:30 ...
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PrincessCruises3, Social Team, Princess Cruises, responded to this review
We’re disappointed to learn of your frustrating ...
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Sailed May 2017
We have traveled on both the Allure and Oasis of the Seas with RCI and Solstice and Millennium with Celebrity. Compared to them Princess is unfortunately a way way distant last. First and foremost the quality of the cooking in the main ...
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Sailed May 2017
We picked this cruise because it was short and we wanted to visit Vancouver. Plus we were anxious to cruise with Princess for the first time. Probably will never cruise with them again. The food in the main dining rooms was truly awful. ...
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Sailed May 2017
My wife and I take coastal cruises at least once a year.Normally we have a very pleasant experience.In the past we have sailed on mid sized ships.This time we decided to try a larger ship.The cruise started off on a very positive note ...
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Sailed April 2017
My family has been using Princess over two decades and have seen the quality go up and down..... and now it is definitely on the way down again. Let me explain:
We, In the last year, took two Emerald Princess voyages (1) Southampton to ...
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PrincessCruises3, Social Team, Princess Cruises, responded to this review
Hi Travel for Two, we are sorry to hear about ...
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First, and foremost, I must complement the head waiter that I selected for this cruise, the chef and the kitchen staff. I have a significant number of dietary restrictions and therefore when we decided to take this cruise recognized that ...
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PrincessCruises3, Social Team, Princess Cruises, responded to this review
Hi CobraJet, we're glad that you had a great time ...
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Sailed April 2017
My wife and I boarded the ship in Sydney on 12 April 2017 and stayed on board for 39 nights doing a back to back to back and disembarking in Vancouver, BC after doing the Alaskan inside passage.
Where to start the cabin was good we had ...
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