This was a round trip cruise to Hawaii. Great itinerary. PROS We have done 44 cruises and this was the first time I could understand the captain, he was excellent in his reports and explanations. The whole crew was very friendly and helpful. A great attitude by all of them.Probably the best service we ever had. The public areas are well maintained, traditional, and comfortable. Entertainment par to other cruises. Food typical cruise quality and maybe slightly better than Celebrity. CONS Embarkation in San Pedro was a disaster due to weather. People lined up outside in the pouring rain. Our mini suite balcony was a rusted mess, it was very depressing and we did not use it! Cruise director a shrieking annoyance. Debarkation aimed at getting you out of the cabin, but no off the ship. We were told to meet in the theater at 7:45, sat there for 45 minutes. Read Less

This was my first time on a Princess Cruise. Last year, my fiancé and I went on a Carnival Cruise to Mexico and we had an amazing time. We absolutely loved it, from the food to the service to the entertainment. The staff was phenomenal. So our expectations for the Princess Emerald were pretty high. We had a lot of pros and cons in regards to the onboard experience. First, the positives. The International Cafe was our daily go-to (sometimes multiple times a day) for coffee, tea and sandwiches. We bought two coffee cards ($35 each) that cover 15 specialty drinks, which ended up being a really good deal considering each drink cost $4-$5. We really liked the fitness center and used it often, and although we didn’t attend any of the classes, it was nice to see they were available. We went to dinner at Michelangelo’s most nights, and enjoyed the food, service, and the flow from appetizers to entrees to desserts. We never found ourselves waiting a long time to eat. The hostess was fantastic and her energy really added to the positive experience. However, there were some complaints we had about Michelangelo’s as well. They lost our previously purchased and stored wine bottles multiple times, and would usually find them by the time we were ready to leave. One time they never found it, and gave us complimentary wine which was appreciated, but our thoughts were that if they didn’t have a working system in place, they really shouldn’t give the option to keep your wine at the restaurant. Also, sometimes the dress code was obnoxious (my fiancé was told to take off his hat although we saw other diners wearing hats) and I didn’t think it was appropriate to turn away multiple men wearing shorts who had paid good money for the cruise. It just seemed kind of knit picky to me. That being said, for reference, the demographic on this particular ship to Hawaii was probably 80% senior citizens, which wasn’t an issue within itself, but we felt less accommodated and at times somewhat singled out being in our late twenties. The events were mostly geared towards much older adults (although there were a few productions we really enjoyed) and it seemed like everything closed very early. On Carnival, the pools and hot tubs stayed open well after midnight, and here they closed at 10:30PM. The only option by 11PM was the Skywalker’s Nightclub, which was fun sometimes, but it would’ve been nice to have some more choices. The staff in the bars and clubs seemed to thin out also, and we would have to go to the bar initially to get servers to come over to our table, which seemed kind of ridiculous, especially when most of the time they were congregating in an area and not doing anything else. We felt a tad bit uncomfortable in that the pushiness of products and services sales kind of took advantage of and seemed to at times (for lack of a better term) prey on the older adults that may have not been aware of how overpriced things were in comparison to buying the same things off of the boat. We really didn’t like that, and it was something we didn’t see on Carnival at all so it took us by surprise. We also noted that some of the references were outdated, even for the majority demographic, which seemed lazy. One of the productions included music from the early 1900’s, and during an ice sculpting event one of the cruise staff asked the crowd “who remembers before freezers existed?” In that same vein, on days we chose to stay in our cabin we noticed that the channels would play the same episodes of the same shows on a loop for the entire day. This wouldn’t usually bother me, but another huge issue on this ship was that it was terribly overcrowded, so if you wanted to sit anywhere inside during the day most times your room was the only option. This became a recurring problem throughout the cruise. If you wanted to get a seat for a show, you would have to get there at least an hour early to guarantee you got seats, and most events a lot of people had to stand for. This became more annoying when the majority of the productions started at 7:30-7:45PM, so we had to rush through dinner a few times in order to get there by 6:45PM for seats…and then sit there and wait an hour for the show to start. We ended up sitting and waiting longer than most of the duration of the shows. We also noticed the public bathrooms were not very hygienic, and saw urine on the floors often. The Emerald collectively stressed only to use the public bathrooms for an emergency, which was concerning and not very realistic for people to have to go back to their cabins so often. We had two frightening experiences on the elevators, where the elevator would clunk to a floor and the doors wouldn’t open. We soon noticed a pattern of elevators having to be maintained throughout the trip, and by the end we were pretty much using the stairs whenever we could. I will say that our experience getting from LAX to the port was a pleasant one, and very organized. Once we got to the port things went quickly and smoothly, which was nice after a day of traveling. Our disembarkation experience, on the other hand, was an absolute mess. We paid to get our bags “transferred” to LAX, which we were under the impression meant we wouldn’t see them again until we got to the airport. Our group was called 45 minutes late to disembark and once we got off the ship we had to find our bags in the port lobby and take them through customs and onto the shuttle. This wouldn’t have been an issue if we hadn’t paid for something we could’ve done ourselves. Leaving the port and trying to find Princess’ shuttle to the airport was disorienting, and we got to our terminal less than an hour before our flight was set to leave (running through LAX is not fun and I do not recommend it). My fiance’s parents got caught in the torrential rain leaving the port, so having to walk 1/4 mile to the shuttle was even more inconvenient, and by the time they got home their bags (also “transferred”) were still soaked. Overall, we had a mixed experience onboard the Emerald. The price of the cruise and the standards did not match up, we expected much more. We will not be sailing with this cruise line again. Read Less

This was our first Princess Cruise. We have sailed on 17 previous cruises with other cruise lines. We chose this cruise to sale with six of our friends and the price was good. The ship was old but still in good shape. The cabin was okay, but missing normal items like pens, writing paper, an umbrella and binoculars to use, etc. Our Cabin Stewart, Tina, was wonderful. Friendly, efficient, helpful, knowledgeable and professional. The food was average, plentiful but overall tasteless. The International Cafe had a friendly staff and excellent sandwiches and treats. Our waiter, Jamie, and assistant, Jerome, were great. Friendly and professional. The Matradee at Michelangelo's, was friendly, helpful and professional. The male guest service staff we encountered were not friendly and acted like we were wasting their time by asking questions. The female staff were helpful and friendly. The ship staff was not unfriendly, but not what we call friendly. A "Good Morning", etc when meeting a passenger somewhere on the ship goes a long way toward customer relations. The entertainment was good. The ventriloquist, Dan Horn, was outstanding. The Enrichment Series on volcanoes and upcoming ports by Sharron Faff was wonderful. We would have liked to stay overnight in one of the ports and exclude Ensenada. Would we sale with Princess again? Maybe. We have other cruise lines we prefer. In particular we like Celebrity Cruise Lines. Read Less

My husband and I chose this cruise for the itinerary. We always wanted to see Hawaii and we were glad we did. What a beautiful destination (all four islands that we visited). I was especially taken with the fern grotto (it was almost mystical) and something everyone should see in their life time. Embarkation was quick and we were on board before 1:00 pm The Emerald is still a gorgeous ship although it could use a little sprucing up which will happen in April. Pros: The staff. They were all friendly and extremely helpful at every turn. Nothing was too much for them. The wait staff in the Botticelli dining room were the nicest people and professional as well. My husband and I enjoyed all the excursions as well. So much to see but so little time. The drivers and guides were exemplary. International Cafe Ate most meals there as it was fairly decent. Crown Grill was excellent, but ofcourse you have to pay extra for that. Cons: Our biggest disappointment was the food on board. What has happened? The Horizon buffet was not good. Such low quality food. Every day it was just left overs from the dining room the night before. Sushi hot-dogs anyone! Some of it was just gross. The dining room is not much better. Weird combinations of food that had an off putting taste. The prime rib was the only good meal in 15 days. The Curtis Stone restaurant was terrible. $39.00/pp extra and it was not any better than the dining room. I think it was the same thing that they tried to pass off with fancy gourmet names when really it was nothing special and all 6 courses could fit on one plate and there would still be room. I don't think Curtis Stone would have become famous serving this. If you think that throwing a twig of rosemary on something makes it gourmet food, think again. Not all of us are fooled. Disembarkation was horrendous. Caught in torrential rain storm in LA. This was not Princess's fault, but it was the way they handled it. Left a whole group of us in the rain after we left the ship. People in wheelchairs were left stranded in the rain because we did mot know where the buses for our group were located. Were told to go under the makeshift tent but found out that this was only for people getting on the ship. Finally one of our group found the buses at the other end of the parking lot. Out there for 20 minutes soaking right to the bone. Princess employees were no help at all. Side note: the bus driver that took us to LAX was wonderful and tried to help as much as she could. WiFi was slow and spotty at best. Not worth the money. All in all, I am going to try Celebrity the next time in order to compare or at least one of the newer ships. Read Less

We selected this cruise because I wanted to have a string of at sea days to relax and enjoy the ship. Princess cruises have fabulous itineraries and our cruises have been dedicated to touring the ports on other cruises leaving scant time for enjoying the ship itself. Princess is a favorite because it is a cruise liner in the traditional sense. No mountain climbing or amusement park at sea. Just a beautiful, well laid out ship with a lot to offer for people from every walk of life in the style of yesterday with the all the trappings of of today's designs and interests. Beautiful Piazza, clubs, lounges, great entertainment. Our cabin, A-753 was one of two of the largest and we spent our days at the Lotus Spa enjoying treatments, reading on our balcony, enjoying the fine dining, shopping, taking in shows & trying out new experiences we hadn't had time for before. The Chef's Dinner was totally amazing. So from the start. The ship was beautiful. We embarked without a hitch and by the time we finished signing up for treatments, enjoying lunch at the International Cafe and exploring some we found when we arrived at our room that our Steward Tina had already had our bags inside and waiting for us to unpack. She offered help which was very kind. As Suite and Elite members we had many treats awaiting us and the expanse of the room was wonderful. Where we had thought a dining table and extra area wouldn't be used we quickly found out the more space you have, the more you can fill it up! The cabin was beautiful and although extra large the bar fixture with television in the living room was the same as the full suite we usually take so it was somewhat awkward in that it face the corner of your room instead of the living area itself. Needless to say when we watched a DVD with friends we were cuddled on the couch nearest the sliding glass door and our friends moved the chairs to that side as well. The Tv could not be seen from the other side of the couch! Still all in all, it was a hiccup that was easy to live with. The beds are glorious, the bathroom and whirl tub inviting and we couldn't have been more please. After the drill we relaxed a bit with some drinks and treats and got ready for dinner at the Crown Grill. Let me just say I have never been in a Crown Grill I haven't adored and this one was much more elegant than any of the other ships I had been on and almost twice as large. It looked like a NY Steak House and we dined on our favorite Onion Soup and a Fillet for me, Rib Eye for him! The vegetables, the dessert, the service, the food, it was all what we had expected and more. What a treat. As to other dining, we were once again happy to be at the Club Dining Room where the service was extraordinary. The wait staff was efficient, friendly and knowledgable. The extra items they served there proved to be what we mostly dined on! There's a feel of gaiety in Club Dining when Suite people get to meet each other and enjoy sharing stories and making friends. It's one of the best features Princess has added as far as I'm concerned. The food, which I always thought was okay on Princess was now good and really good! Each meal from service to the food itself was a delight. In the mornings we enjoyed our Suite Breakfast at Crown & Grill and I would have to believe that this is where all our weight came from! The eggs benedict were always perfect. The danish, the salmon, fruit, waffles, mimosas, Nemosas and Bloody Marys were all fabulous. The staff there was always happy, funny and engaging. It was a great way to start off our morning. As for the other venues, we really liked Share. It was our first time there and the "tasting" was extensive, varied and delicious. My favorite is the International cafe. I love their sandwiches and salads and my husband enjoyed their cakes and cookies as well. My favorite lunch place. As for activities, there were so many different offerings for people that no one could be bored. Games, crafts, music, dance, entertainment. You'd have to be totally dull not to find something to do. We like to "do" the Lotus Spa. I love the pampering and the Salon. We enjoy our treatments and opted for 90 minute treatments since we had so many sea days. They offer a new package. Where we did 3-2-1 twice over each they offered a package of ten so we could each have five and then whatever we added had the discount applied. After treatments we would meet in the Thermal room and enjoy that venue as well. So it was approximately over two hours later that we'd emerge and it took up a large part of the day. I also like to get my hair done at the salon after and their staff is always the best we've had. As a five star hotel needs to offer the best in personnel, so does a ship line for those people who know what to expect and want to receive it. They did not let us down. The staff we all friendly, fun and a joy to be with! Before I forget if you haven't done the Chef's table, cough up that money and do it! You feel like you're in a Michelin rated restaurant between presentation, foods and service. It was the biggest surprise for me of the entire trip. Their chefs are incredibly talented and this dinner is their time to shine....to provide a meal they can not do for the thousands they serve. It was too good to be true! And people always ask me about Princess tours vs. saving money and taking other tours. I say, in for a penny, in for a dime. Spend the money. Princess tours are generally well thought out and provide many different options. Face it, a cruise isn't going to introduce you in depth to an area. It's like a poo poo platter in a Chinese restaurant. You get a taste of what you are most interested in and if you want to go back and visit one day, you can! We opted for the Helicopter tour on Hilo which included a land tour of their most recent volcanic eruption. It was amazing. We learned a lot from our guide and totally felt immersed in the activity, legend and rhythm of the area. Couldn't have had a better tour. Enjoyed a lunch at a winery in between & picked up a strange critter on the road to take home to the tour's children. Our small tour group of six got on so well, we did another tour together and did a few more things throughout the cruise. Pearl Harbor's tour was okay, but where I usually choke up, read the names of all the brave heroes who have died and find myself totally part of the historical event, it just didn't happen for me. I'm not sure if it was the tour or the way it was set up or that we couldn't get onto the platform of the Arizona. But i'm glad i went. We also did the Luau that night and although I am glad I went to it I found it to be very commercial and not authentic. It is however, one of the highest rated on trip advisor and expedia and was offered by Princess so I went. I'm glad I experienced it but felt that there had to have been another luau somewhere that I had seen so many times in movies and in history books. The Maui tour we opted for was Whale watching & it was the most active day they said they had. We were fortunate to see so many whales and baby whales all over including twenty feet from our boat! Great and amazing. The last Island is of course known to most as the Jurassic Park/World island although I ventured more to South Pacific. We had a great tour, a sandwich lunch in a park and after we jumped on another helicopter and got to take in the amazing beauty of the Island that has captured so many hearts. I might have sang bali hai but we got back to our cabin and ordered up Jurassic World so we could see on tv what we had seen in real life. As of Ensenada I say nada. We didn't do a tour, I had no interest and the town was kind of nasty. But that's okay, my friends who did the Princess wine tour there loved it! Princess tours are great. And the best part of the tour is of course that Princess will not leave without you when you're on their tour. There had been something about tenders stuck at the ship in Maui that couldn't get near to the door to disembark because of the waves and some type of medical emergency. But as I listened to some of those passengers complain i could only think, Princess doesn't control a sudden rough current and their job when it happens is to keep you safe,, even if you're onboard the tender for thirty minutes. They wanted an apology. Let them go to church. Sometimes I just had to laugh at some of the expectations of other passengers but we all come from different places so it is what it is! Princess did a great job of handling the crisis. Everyone was safe and onboard ship. I don't want this to sound like a puff piece so here is my complaint. Even though I receive free internet with my husband for our level I still value it. And others had to pay. Princess knew that their internet wasn't working well at all. It would take over 30 minutes to download an email if you could! Most times you didn't get anything no matter where you were. It was an old system which didn't deliver. I believe they should have informed people about this. They were wonderful in crediting back your minutes. On land you could find a wifi to hook into and get some things done, but they should have been up front about it. That is my one take away that wasn't positive. I totally enjoyed this trip. I loved having the time to do the things on the ship I wanted to do. Seeing the shows in the theater (when you could get in), the entertainment at the clubs, a martini at the piazza. It was all good. They moved the elite lounge to the Fusion club and it was rather dark and cut up in there so I didn't use it this time but it didn't matter. You don't have to do everything! Yes, I love the happy hour and enjoy it on all the other ships but there was so much to do if you didn't do this. You just couldn't get bored. The people are great, the ship is beautiful, the rooms are fabulous, the food was great. What else could you want? Read Less

We left from Los Angeles and the weather was rough for the first couple days, but that was to be expected with a storm front. Embarkation went very well, very organized. Disembarkation was also very good. The cabin was good and the steward was excellent. Nearly all the food we order and the food on the buffet came to us lukewarm, at the best. The last 4 days, we found a terrific waitress in the Michaelangelo dining room. The best meal we had was the Specialty Dining at the Crown Grill. We also enjoyed good English Pub fish and chips on three days, for lunch. Entertainment was so so. We like the comedian and the ventriloquist, but the stage shows were really not that good. This is something we always used to enjoy on Princess. Service with the buffet staff was also so so. I often felt I was in their way, and that is not acceptable. The ports were good and the excursions we took (2) were very good. The big problem came in Maui. After our whale watching excursion (which was terrific) we went to the ship to eat, then back on the tender to town for some shopping. We waited in a HUGE line to get on the tender back to the ship. The line went at least a city block and kept growing. We got on the tender and headed out to the ship and the waters became rough, to say the least. When we approached the ship, the deck hands tied us up the the ship and at that point things went from bad to worse. Waves were slamming us against the ship, we heard the fiberglass on the tender crack against the ship. The ship was raising up and down, and our little tender was slammed against the metal rails since the bumpers had come off and left so protection for us. The deck hand in our tender was handing out barf bags to everyone and at least 35 people began throwing up. It was bad enough with waves not only going over and into the tender, but they were also going up and over into the ship. At that point, the deck hands ran away and up the stairs to avoid getting wet and leaving us still tied to the ship. They left us tied to the ship until we screamed at them to cut us loose! Finally, we got loose and the tender operator took us back out into the rough seas. He didn't seem to know to have the front of the tender facing into the waves, so we were sideways in the awful rocking water for over 2 HOURS! We left the dock at 5:15 and we finally got on the ship at 7:20 pm. Most of us could barely walk and once on the ship, the women began crying. The fear was real. We put on our life jackets because we though we were going to be turned over in the sea. It was the worse experience we have ever had and we have been sailing for over 15 years. We called and asked to speak to a supervisor or someone in charge. We were told they would call us back, NOPE! Not one peep from anyone in charge. I can guarantee you that a lot of us called and no one called any of us back. I was sick and barely able to walk, so my husband called the service desk and was told he would have to come down and get the sea sickness (meclazine) medicine if we wanted any. He went to the medical office and it was closed, so back up he went to the service desk, where they ended up having a couple packets of the pills. We missed our evening meal since we were so sick. No one on the Emerald Princess responded to our requests about this nightmare, AT ALL! We have done the Hawaii cruise twice before, but we will never do it again after that treatment. I will not be on Princess again after this cruise, either. This was the worst service in the restaurants, the worst food, and to top it off a tender from HELL. I cannot understand how the service on Princess could go downhill so completely in such a short amount of time. If you go on any cruise, but definitely Princess, you better think to take care of yourself and other passengers in an emergency, the crew does not care about you and you will be left to fend for yourself. We were on this cruise for our 40th anniversary, we got no mention of the special day, at all. Other cabins had birthday and anniversary signs, we got NOTHING. It was on our reservation, so there was no excuse. The ship is really showing it's age. We opted for a balcony cabin and it was nice, but the hallways are pretty banged up, the elevators were banging in between floors, tile is cracked and uneven. I heard the ship is going into dry dock in March, but it needed renovation more than a year ago from what we saw. I don't think there is enough seating for Movies under the Stars. Until the last sea day at a night that was pretty cool, we couldn't ever find seating. They are pretty stingy with the popcorn, too. The guy came around once with about a cup full of corn in the little bag. My husband didn't get any since he wasn't there when they handed it out and the guy never came back. I didn't realize we one had one chance to get some for the whole movie. The last Hawaii cruise was nothing like this. What a sad and frightening journey. Read Less

This is our third Los Angeles to Hawaii round-trip cruise - two on Princess and one on Celebrity. The Stateroom and Dining room service were excellent - equal to or better than any we have had before (35 cruises). We arrived in Los Angeles the day before the cruise and stayed in the DoubleTree Hotel in San Pedro. It is a really nice place to stay and they run a free shuttle which will take you to local restaurants and then to the ship on the day of your cruise (sign up the night before). The taxi ride from LAX to the hotel was $75 and takes about 40 minutes. The Hawaii cruise is something everyone should take at least once in their cruising career. Plenty of Sea days and time to chill out. Once you reach the Islands, the pace becomes more hectic, with port arrivals about 7AM four days in a row. We rented an SUV in each port for about $70 a day (Enterprise offered shuttles from the pier in every port except Maui) and created our own tour itinerary. To celebrate birthdays, we dined in the Share restaurant and the Crown Grill Steak house - both are nice venues and we had great service, but at Share we had to send our steak back because it was full of gristle. Princess needs to change the name of Share, because you really don't share anything. There is more sharing in the crown Grill. There were a couple of problems worth mentioning: Internet connectivity was basically nonexistant and our stateroom frequently smelled of ship exhaust. Neither of these problems were resolved during the cruise. Despite the problems we enjoyed the cruise but rate Celebrity above Princess. Read Less

Paid for internet access. Princess knew that their equipment was faulty and internet effectively unavailable. They even posted it at their internet café. Nice people at internet café couldn't get my email working either. The primary purpose of my trip was to be in a quite place to catch-up on work that required internet access. Other than an OK cruise on a ship scheduled for a major overhaul, it was a waste of money. Now I'm 2 more weeks behind. No compensation or refund for lack of internet service was offered. This affected everyone on the ship. Experienced the Chef's table, chef Convery. It was amazing. Definitely a must do if available on your cruise. Our server Stephanie was one of the vest we've ever had. Entertainment staff, i.e. cruise director and supporting folks we all very immature and too young for the crowd. Virtually nothing to do before 10am and many desirable events held during dinner making them impossible to attend. Medicines - bring basic items including cough drops and Robitussin type stuff. Minimal options and very expensive on board. Check out daily events before booking a cruise because there is a lot more than just the ports of call to making your cruise a success. Read Less

Nice relaxing way to Hawaii. 10 sea days, may not be for everyone, but very relaxing. Just fantastic enrichment activities with Lecturer Sharon, on the volcanic, flora, whales, etc. Tiki Dave and his wife were amazing. played and Ukelele classes (ship has some , but may need to bring one. his wife did Hula lessons and Lei making. Final night, an incredible Uk and Hula show from fellow cruisers. Dave lectured on each island, very informative for those who have not attended. 2 lobster dinners for 2 of the 3 formal nights. We preferred 5:15 dining, but our group wanted 7:30, so a bit later than normal. had NFL sports on the big screen and in the room on ESPN. News channels were MSNBC, CNBC, and Fox. lots of moves on room tv, day after they were shown on big screen. Entertainers were excellent. Ventriloquist, comedian, illusionist, new magic/illusion show based on Schwartz music from Wicked etc. and a 70's show. House band from UK ;Atomic was fantastic (did Queen tribute etc) . House orchestra, did some shows in atrium as well and they were great. Usual balloon drop and champagne toast nights. Main theatre is smaller than other cruiselines, so must get there early to get a seat for the 2 evening shows. Kayle cruise director was very good. Lots of trivia contests and Voice of the ocean going on suduku and crossword in library every day, fair book selection, look for personal books left on last day of cruise. borrowing of ship/s books on honour system. Elite snacks every night in Fusion. even played some paddle tennis and ping pong when winds were not high. weather leaving LA was cooler than expected, 50-60's a few days. had at least 2 rough high wind days, made for 10-15 ft swell and waves, other days great. Been to islands several times, so did tours on our own. Kauai walk to nice beach 10 min from ship beside Marriott. there is a hop on hop local bus for $25. Maui, did local whale watching with Maui Ocean adventures, excellent 2 hour tour, 1/2 price from ship on smaller Zodiac vessel. then took $2 local bus from Lahaina for Whaler's Wharf and walk to Kaanapali beach, swim/snorkel by black rock Sheraton, catch bus behind Wharf cinema center across street from tender dock (note long line at end of day for tender, so recommend come back early) In Hilo, walked 2.5 miles from dock into downtown, partly along road, but not too bad, there are shuttles to Wed local market and to Walmart. Honolulu, took free shuttle to Hilo Hatties, to Ala Moana center, then many local buses to all over area, took bus to Diamond head state park, and walked up to top, 600 feet elevation gain and 1.3 miles, so not easy but rewarding view of Waikiki. $1 entrance/ then there is a hoho trolley system and took it back to Waikiki. watched sunset, swam, but beach is quite rocky, than before, due to hurricaine damage. free shuttle also to Walmart. Arizona memorial tour is actually free if you go to nps website and book a time, can taxi over or trolley over, can pay for Mighty Mo tour as well if you wish. Food presentation good and food quality also good. Would not rate as high as Royal, Celebrity or HAL, still acceptable. Also almost 0 children on cruise, average age maybe 70 Aloha any other questions can email me kruzinsathotmail.com Mahalo Read Less

We chose this cruise for its ports of call. The food on this cruise was very good as was the entertainment. The ship was clean and majority of crew members were very nice. Our cabin steward brought us our requested ice each day. He was able to straighten our cabin early when we went to breakfast and dinner. The cabin was very small compared to what we have experienced on other similar cruise lines for similar fares. The shower was TINY as was the bathroom. The closet was large - actually too large. There was only one chair in the room to sit on so we had to use our bed when sitting in the room. The balcony was very narrow. We were on the starboard side of the Baja deck. It was nice to have a refrigerator in the room without additional costs. I gave it a three star rating because of two major issues. One was where an officer yelled and chewed out another crew member in front of many passengers. There was no need to do that and it indicated to me that there is underlying crew moral issues. In the dining room servers would not service tables not assigned to them and even gave disapproving glances to other servers. The second issue was a lack of response from the captain to the stranded tender passengers - over 300 - and a lack of concern for the safety of these passengers during the tender unloading process. On a final note we would travel to Hawaii again on a cruise but not on Princess line. Read Less