"So every time you get up at night to answer nature's call, a blinding overhead light comes on to really jolt you awake.The staff was fine in the buffet, friendly and helpful They just seemed overwhelmed because half the venue was closed so much...."Read More
1-10 of 1,810 Princess Emerald Princess Cruise Reviews
The service was wonderful. The amount of quests was very low so we had a lot of crew members and not many quests. I liked some of the advantages of the Medallion class service.. They encourage you to order from your medallion but if you order a drink from you medallion it comes from room service and not one of the waiters for the bar. You may never get it. Room service ordering was great if ...
We chose this cruise because it is on our Daughter-In Law's bucket list and we were also interested in going through the Panama Canal.
Crew friendly and personable
Cabin (balcony) OK
Embarkation very easy
Room service was great, especially morning coffee
International Cafe, Deck 5, great
Sabatini's speciality restaurant great
Crew very accomodating of passengers with ...
I choose this cruise as I had always wanted to see the Panama Canal, it was a great experience. The Emerald Princess is not a new ship but it is well maintained. The ship was recently in drydock and some cosmetic improvements were noticeable, particularly new carpets in the hallways and in some cabins. Work was on going during this cruise but did interfere with the cruise experience. The ...
This was my 15th cruise of the year but my first on Princess.
The check-in process was farcical but most of the blame should be attributed to the U.S. Coastguard who picked the eve of Thanksgiving to inspect the ship.
The day before the sailing I had received an email instructing me to be there by 12.30pm. Ridiculously late with the information.
I rushed to arrive and got there at12.45. I ...
The biggest reason I chose this 16-day cruise from Southampton to Fort Lauderdale was the list of 6 intermediate ports of call -- I had never been to any of them! The ports were Cherbourg, Le Verdon, Bilbao, A Coruna, Lisbon, and Ponta Delgada.
I was very grateful that I had booked a Princess transfer from London Heathrow Airport to the ship, as the few days before the cruise was sailing it ...
My wife and I love the Transatlantic cruises. After a half dozen ports at the beginning of the cruise, you have almost a week to sit back and relax.
The Emerald Princess was just refurbished and everything was in tip top shape. All of the staff was extremely friendly and did a great job. Princess continues to make improvements every time we cruise with them, this cruise was no exception as the ...
I want to thank Princess Cruises for removing any desire I might have to go on future cruises after my experience on Emerald Princess. I was shocked at how bad the overall service was compared to the other dozen cruises we have been on.
One example of poor service was the dining and beverage service. My wife and I ordered the Soda Package and to get a soda while you dined you had to tell a ...
Being laid up during covid hasn't done this ship any favours. Generous rust and flaking paint on the balcony, with unvarnished hand rail. Internally OK, if a bit dated, and due for dry Dock soon for renovation.
Comfortable cabin, with the newer Comfortable mattresses and pillows.
Food in MDRs generally good, and pre booking with the medallion app meant no waiting in line. Entertainment ...
Lots of British stops we haven't been to so picked this cruise.
Medallion App doesn't work every time so easiest thing to ring Princess before you sail to set up you info, and once aboard, if you order more than one drink at a time , even if you have the drinks package, you get billed for the drinks- have to go to reception to remove payment.
Embarkation a doddle - 10 min from arriving at ...
This was our 10th Cruise, and we enjoyed Princess on two previous cruises. So we decided on this cruise because
of previous satisfaction with Princess and for not having a lot of SeaDays and the amount of time in Port, every port.
Firstly, they have to make the Medallion method more user friendly. After using this system, I don't know how this is any better than any previous systems of ...