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9 Helpful Votes
Sail Date: May 2019
Chose this cruise as it visited Visby, Klaipeda and Oslo, which we had not been to before, plus some old favourites like Skagen, Copenhagen and Kristiansand. A 16 night cruise with 5 formal nights and plenty of sea days. (To be honest we ... Read More
Chose this cruise as it visited Visby, Klaipeda and Oslo, which we had not been to before, plus some old favourites like Skagen, Copenhagen and Kristiansand. A 16 night cruise with 5 formal nights and plenty of sea days. (To be honest we would have happily missed St Petersburg as every Baltic cruise goes there and there is a limit to what you can do) We've travelled on the QV several times before, always choosing a restricted view outside cabin as it gives you a light cabin without the cost of a balcony, and the view is perfectly adequate unless you plan to spend a lot of time in the cabin. As usual the cabin was kept immaculately clean by our steward. The QV is like a comfortable slipper...everything just seems right. Plenty of quiet spaces, a lovely library, good shows in the evening and attentive staff. We also had the bonus of Captain Andrew Hall, who was friendly and approachable, although his weather forecasts always seemed wrong. Plenty of choice food wise, morning, noon and night. We tended to eat in the restaurant most nights apart from a few port days when our early sitting didn't fit in with our return to the ship. Rest assured that the food in the Lido was excellent in the evening and in some cases, surpassed that in the main restaurant. Our only disappointment was we felt the quality of meet had declined from previous voyages. Highlight of the trip for us was Oslo, even though it rained most of the day. The city has some lovely buildings, open spaces and public art. We ended up walking about 14 miles around the city. Klaipeda in Lithuania also surpassed expectations....a lovely old centre, best explored on foot following a guided tour supplied by the local Tourist Board. It pointed out old buildings and some lovely art that we might have missed had we stuck to the centre. Our only disappointments were that a) a few guests choose to ignore the formal evening dress code and were allowed into the restaurant wearing polo shirts with no jacket, when everybody else were in their finest tuxedos and b) the QV was virtually full of Brits this time. On previous voyages we have found a more varied international makeup which we think adds to the trip. Its always lovely to talk to someone from another country to get a different perspective of things. Overall - would always recommend the Baltic for first time cruisers and the QV for anyone who likes to dress up a little and recreate a bit of glamour. Read Less
7 Helpful Votes
Sail Date: April 2019
This Cruise was chosen as our first with Cunard because we have always wanted to visit St Petersberg & other venues along the way, which did not disappoint. Our cabin was ideal being kept very clean & comfortable. Our evening ... Read More
This Cruise was chosen as our first with Cunard because we have always wanted to visit St Petersberg & other venues along the way, which did not disappoint. Our cabin was ideal being kept very clean & comfortable. Our evening dining experience in the Britannia Restaurant was exceptional with the most delicious food every day, along with exceptional service ...…. However, the breakfast service left a lot to be desired, after twice being left to ask when our breakfast was going to arrive & mistakes being made with other orders on our table, after that we ate in the Lido most mornings! Embarkation was a breeze making for a very pleasant, stress free start to our holiday. Plenty to do on board at all times. Excellent entertainment & speakers. Attention to cleanliness (offering hand sanitizers at entrance to all restaurants), health & safety was noticeably paramount. Spa experience & services offered therein were grossly overpriced. Drinks on board were vastly over-inflated, I paid 5 times what I would normally for a bottle of wine at home plus a service charge on top, which only added insult to injury! A drinks package on offer only allowed you to purchase the wine that Cunard chose! Cocktails were vastly over-inflated too.... We consider that if the drinks cost was reduced we would certainly have enjoyed more cocktails and wines across the board as would our other fellow passengers (a view not limited to ourselves but others we talked to), thereby increasing the feel good factor & increasing Cunard's revenue in a more pleasant way! Sadly, because of financial advantage taken by Cunard at every opportunity, (charging for water in room too)…. we will not be joining you again...…….. Read Less
5 Helpful Votes
Sail Date: April 2019
Our cruise was a 14 day Baltic Sea sailing 28th April 2019. We have sailed on Queen Victoria many times, but sadly our recent cruise to the Baltic will likely be our last on this ship. The embarkation, the service, the food, the ... Read More
Our cruise was a 14 day Baltic Sea sailing 28th April 2019. We have sailed on Queen Victoria many times, but sadly our recent cruise to the Baltic will likely be our last on this ship. The embarkation, the service, the food, the elegance and the general ambience on the ship plus the choice of shore excursions were all as we have come to expect, excellent. But there were a couple of issues that spoilt the cruise. The cabin and the public spaces were uncomfortably cold. Firstly the cabin temperature was simply too cold to relax in, even withe temperature dialled up to maximum and wearing the heavy Cunard dressing gown. Some of the bars, particularly the Commodore Club were also much too cold to relax in, especially for ladies wearing evening dresses. This is our favourite place for after-dinner drinks, but we could only stay for one. We witnessed couples entering, shuddering and exiting. One group of four couples walked in and immediately all four of the gents gave their jackets to the ladies. I know we were far from alone in these views. Just about every conversation in the lifts and bars mentioned the low temperature. One lady told us she had been on Victoria SIXTEEN times and had never been this cold before. To be fair the temperature did improve in the public spaces during the second week, but not in the cabins. The second issue was the general shabbiness of the Queens Grill suites, (state rooms to the Americans). The sofa bed needs to be renewed or at least re-upholstered, and the carpet has staines. NOT the fault of the Cabin Stewards (Butler and Staff), who kept the room immaculate at all times. The usual complaint of the cost of drinks and the high service charge (10% should be more that enough), is well documented, but I guess the ships sail completely full, so why would that change? I do not agree with the complaints about the 'strict' dress code, (which enforcement is no longer as strict as it should be). Cunard make it quite clear what is expected and give very good reasons for it, (aside from the fact that dressing smartly, and appropriately, is a courtesy you extend to others). So if it is not to your taste, choose a different cruise line. Read Less
3 Helpful Votes
Sail Date: March 2019
As part of a HoA package from DRW to SIN. Embarkation in DRW was a fiasco as 3hours after boarding we had to disembark to retrieve our passports from immigration, only to be immediately taken off us by a member of crew in the terminal. The ... Read More
As part of a HoA package from DRW to SIN. Embarkation in DRW was a fiasco as 3hours after boarding we had to disembark to retrieve our passports from immigration, only to be immediately taken off us by a member of crew in the terminal. The terminal was also full of people wanting tax refunds with no clear delineation of which "queue" was which ! Mind you we never needed a Chinese visa, another smart move by NT politicians! Balcony cabin was quite good, 5124. although the tenders were directly below the balcony which obstructed the view a little. Half bottle of champers was appreciated, gave a false impression of what was to come such as paying for a nondescript bottle of Australian water. Samsung TV was a smart TV, however, nobody on board smart enough to fully use its technology, eg., no bill display, no menu displays, no details of going ashore, nada ! In fact the secretariat generated piles of expensive heavy glossy paper, must do wonders for fuel consumption. No welcome aboard at DRW or cocktail invitation, in fact the only welcome aboard was when we returned to the ship in HKG. HKG arrivals also received invites, we did not. Major interest appears to be "Dress code" when what you really want to know is where do we need a tender. There were several "Gala h" evenings for which I wore my Galah tie !!. Had to wear a jacket in the Britannia restaurant. Food, service was excellent although several spelling mistakes on the menus & the Sea Brass, aka Bass, provenance was always from the last port of call, amazing how these Bass get around. Bottle of house red, which was from a good vintners in London, ended up at US$40 a bottle ! We found the Lido cafeteria most acceptable, as always pick your times, avoid 1pm. If you have a "see food" allergy it could be a problem, I see food & eat it ! The answer is to use room service for breakfast at least. Amazingly no extra charge, always arrived on time but often with elements missing, no QC on the trays going out ? Saving grace was the pub which served excellent lunches (no extra charge) with Guinness at US$6.90 a pint. Never bothered with the so called "speciality" restaurant, especially when you see the cover charge. Was neither fish nor fowl & did not offer anything special. One day out the Royal Arcade liquor store had a special so eg 2litres of Famous Grouse for US$42, which kept us going to SIN. All this kerfuffle about taking alcohol onboard is rubbish. We took a bottle of champers in carry on & our bags contained 1 litre of Plax mouthwash which had changed colour, funny that. If your bags are correctly labelled they are whisked away through the x-ray by the handlers Excursions, aka a necessary evil in some places. Nha Trang return to ship was a catastrophe with all the tour buses returning at the same time with just one tender in operation. Enormous queue of people, mostly open to the elements, until someone at least told bus drivers to keep passengers on board with the AC on. Reason given that only facilities for one tender were available. Appears to be a normal problem otherwise how come there were staff distributing cold towels & water? Disembarkation in SIN was a breeze once you eventually got off as the port staff had bags clearly defined by tag & colour, beats BNE hands down. In conclusion, if you are loaded, don't mind spending hours for something to happen when going ashore & into all the social climbing bling then no problem. Otherwise we shall stay with P&O which has a much more egalitarian approach. Read Less
9 Helpful Votes
Sail Date: December 2018
My husband and I wanted to celebrate our 45th anniversary in style so we chose the Queen Victoria. We have been on the other two Queens and were very pleased. We live in south Florida and just didn't want to do the Caribbean again. ... Read More
My husband and I wanted to celebrate our 45th anniversary in style so we chose the Queen Victoria. We have been on the other two Queens and were very pleased. We live in south Florida and just didn't want to do the Caribbean again. We booked our cruise in March of 2018 and were told by the agent who took the booking that if we took an interior guarantee we'd probably end up with a window or balcony. Wrong - we didn't get our cabin until just before we sailed and it was a very large interior but next to the pool pump for the Hydrotherapy pool on the floor above. To make up for the noise that went from 7AM to 10 PM the ship gave us a $300 on board credit. There were no other rooms for us to move into. The cabin stewards were wonderful, we never had to ask twice for anything. The entertainment was the best we've had on any cruise. The lectures were wonderful; Our one complaint was the food. Many nights the food was over cooked, dried out. We were so disappointed in the food that I doubt I'd take another cruise on this ship. Read Less
8 Helpful Votes
Sail Date: December 2018
See cabin review below. The Victoria was in very good order, and nicely decorated for Xmas and NY. No welcome drink despite slick embarkation and with bags in cabin immediately. Entertainment in the evening was above average and ... Read More
See cabin review below. The Victoria was in very good order, and nicely decorated for Xmas and NY. No welcome drink despite slick embarkation and with bags in cabin immediately. Entertainment in the evening was above average and during the day OK with good lecturers in the morning although the port lectures had funny timings. Plenty of quizzes and table & paddle tennis which suits us. The Lido restaurant was good with plenty of variety though just sometimes tricky to find a table . Dining in the Britannia Restaurant - The food was OK but often not exciting, though plates were hot. Service was professional but the waiter wasn't good at the socialising. Need to talk about Service Standards. The service overall wasn't as good as on other ships who do much much better in the Friendliness stakes and for going the extra mile. This was a surprise - not terrible but the others are much better, and we are experienced cruisers. I also suspect that staff were managed by the stick and not the carrot. Docking - Cunard was not in the best position at the docksides so longer walks and in Madeira were supposed to Tender and other ships were docked. Then the sea was rough so we did not get to Madeira! Luckily the NY fireworks were as good as ever - a real plus. Disembarkation was fine. Read Less
2 Helpful Votes
Sail Date: November 2018
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very ... Read More
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very high standard and the service was impeccable. The only down side was the cost of drinks which were very high. Out cabin was well appointed and well looked after by our steward. The public areas were beautiful, with a lot of dark wood. At night there was plenty of room for sitting but not many people seemed to be drinking. Having commenting on the high cost of drinks it must be said that once we said we did not want one we were not bothered again. We bought drinks off the ship and drank them in our cabin (no corkage charge in your stateroom). There was no problem bringing your own drink onto the ship. The entertainment was good. All in all a good relaxing cruise Read Less
8 Helpful Votes
Sail Date: October 2018
We booked a guarantee obstructed view cabin. Never again. We were allocated cabin 4076. This was right over the state of the Queen's ballroom. The noise started every night at eight and continued till half twelve. Loud base beat and ... Read More
We booked a guarantee obstructed view cabin. Never again. We were allocated cabin 4076. This was right over the state of the Queen's ballroom. The noise started every night at eight and continued till half twelve. Loud base beat and music vibrated wall and floor. Only suitable if you like to stay up late. Food was very good and plenty of choice. Entertainment was excellent particularly on sea days.enrichment lectures were excellent. Staff very polite and efficient. Drinks are very expensive and also have 15% service charge added making a beer around £7 and a soft drink £3. Wine was even more expensive with a large glass of wine costing over £10. A very traditional cruise ship with an art deco feel throughout. No covered pool or hot tubs. There is a definite class system on board this ship. Money talks!!!! Excursions similar to other cruise lines. Quite expensive but generally well organized Read Less
5 Helpful Votes
Sail Date: October 2018
Great itinerary from Venice to Rome, with two sea days which we also enjoy. First port was Rijeka, Croatia, it was a Sunday and nothing was open. Not an overly interesting place but then we didn't explore very far. Dubrovnik and Kotor ... Read More
Great itinerary from Venice to Rome, with two sea days which we also enjoy. First port was Rijeka, Croatia, it was a Sunday and nothing was open. Not an overly interesting place but then we didn't explore very far. Dubrovnik and Kotor were both a delight to visit but very busy. Our last stop was Naples and we made our way by taxi to Pompeii, which is the most wonderful, fascinating place but much bigger than we thought, so didn't have time to see everything. Embarkation was not good, as very long queues but I think we arrived at the peak time. The quality of the food in the MDR has dropped unfortunately but the waiters are always happy to bring different dishes for you. The Lido buffet restaurant is still very good. Many reviews mention the extortionate price of the drinks and this is the case. We love having a couple of pre dinner drinks and a bottle of wine with dinner but have had to cut down on this recently due to these costs. We have always been big fans of Cunard and have cruised with them many times but feel there has been a drop in their standards recently. Read Less
7 Helpful Votes
Sail Date: September 2018
This cruise was a part of Imagine Cruises Orient Express package-including Lake Garda and Florence. The other elements were fantastic but I will concentrate on the included 7 night cruise in this review. We have done a number of cruises ... Read More
This cruise was a part of Imagine Cruises Orient Express package-including Lake Garda and Florence. The other elements were fantastic but I will concentrate on the included 7 night cruise in this review. We have done a number of cruises previously mainly with Celebrity and RCI so have a fair idea about cruising. Our transfer from Florence to Civitavecchia went without problem and we were on board within 20 minutes of arrival. We were disappointed to find that Cunard do not do all in drinks packages and the on board prices were quite high with wine prices extortionate.We had a balcony stateroom on the 6th deck and we were pleased with its position near the forward lifts. There was lots of storage space and lots of hangers in the wardrobe(a plus). A welcoming half bottle of bubbly was waiting in our cabin- a nice touch. The cabin steward(Patrick) was efficient and unobtrusive. The ship was quintessentially old fashioned even though it was just over 10 years old - dark panelling was In abundance and understatement was the order of the day. Overall it was a very nice ship with a traditional feel. There were a mix of passengers on board with 1,300 Brits out of 2,000 total. There were a variety of different ages on board but the majority seemed to be over 65. Activities seemed to cater for this age group with ballroom dancing, afternoon tea and traditional games being predominant. The staff on board were excellent and were both polite and helpful. However, throughout the cruise we did not really relax as much as we expected. The cruise was a bit like going to your grandparents for tea - everything felt very nice but you needed to be on your best behaviour all the time in case anyone disapproved. This may have been down to the make up and age of the passenger complement but it felt a bit stifling at times. We ate in the Britannia restaurant in the evening and had either breakfast in our room or in the Lido buffet restaurant where we also had lunch. The food in the Britannia was different each night and of sufficient variety for most tastes. It was nicely presented and tasted ok but was not something that you would say “I could eat that again”. The waiting staff were friendly and efficient. Food in the Lido again was nicely presented and did what it said on the can - fast food for lots of people. It was our first time with fixed dining times so this put a bit of pressure on us time wise with 6.00pm dining rather a rush and 9.00pm dining too late for us. Freedom dining would have been better. Entertainment in the Theatre was good. The Queen Victoria song and dance group were standard for most cruises whilst the visiting entertainers were very good. Hannah Marie - a classical singer was very good, the comedian Phil Melbourne was hilarious and Revolver played lots of sixties songs quite well - catering for the age of the audience again. Tea dances, ballroom dances and line dancing were in evidence every day and various musicians played around the ship. The itinerary of the ship was very good with stops in Barcelona, Ajaccio, Villefranche and Livorno. It was possible to independently visit the first three but we did a ships tour to Pisa on the last stop. Overall, the cruise was a “nice” experience. Cabin, dining, staff and itinerary were all good or excellent. Other passengers -as with all cruises, were a mix of friendly ordinary people and others who had their own ideas of what a cruise was for and who should be on it. Entertainment in the Theatre was excellent and elsewhere catered for the Cunard clientele so we can’t really complain. Would we travel with Cunard again? Probably not. Nothing in particular and everything was very nice but not as relaxed as we had hoped. Disembarkation, in Civitavecchia was again easy with bags awaiting collection and the coach ready to take us to the airport. We were off and on the coach within 15 minutes of our allotted time. Read Less
4 Helpful Votes
Sail Date: August 2018
We sailed a quick 5 day last year on the Queen Elizabeth and wanted another go at the Cunard experience. We had an excellent rate for a balcony cabin, grats included via our agent's affiliation, so a good value all around. We ... Read More
We sailed a quick 5 day last year on the Queen Elizabeth and wanted another go at the Cunard experience. We had an excellent rate for a balcony cabin, grats included via our agent's affiliation, so a good value all around. We like Cunard because of the upscale atmosphere, almost no kids sailing on this itin, low key approach to onboard sales, formal nights and size of ship, Absolutely no complaints. The Victoria was in amazing shape, very clean, beautiful, no areas in need of help. Food: their buffets are excellent, so much choice, no cutting back on 'upgraded' options like smoked salmon, fish, good cheeses, etc. I am a pescatarian but never felt underfed in any way. The Britannia DR fell a bit short for us. Small portions, especially the fish & seafood entrees and the deserts were disappointing... often lacklustre, very small portions and missing visual appeal. Having said that, the chocolates/candied ginger etc served with coffee were always a lovely touch. Oh, and lunch in the DR on the last sea day was the best meal we had all week in there. We had dinner in the specialty section of the Lido. We went on Asian themed night and it was excellent. Highly recommend. Wonderful food, great service, best desert of the cruise. Nice and romantic with a table for 2 next to the expansive windows. Entertainment: was mostly a miss for us. They work their singers/dancers to the bone, with 3 different shows on a 7 night sailing, performing 2x night. The singers are ok, but not good enough to warrant several solos each over the 3 shows. We left half way through the 2nd night of the 3 but decided to give it another go on their final night (day 6) That show was better than the other 2 combined. The 3rd? night of the cruise they featured a comedian from the 60's? Somewhat famous from UK telly from years back, apparently, but as Canadians in our early 50's we thought he was dreadful. Jokes we've heard before from better performers, a ridiculous song about Viagara... ouch. Just when we'd about given up on good entertainment in the theatre space, they piled in on the last 2 nights and there was almost too much to choose from. A great men's quartet for singers, and a wonderful Australian violin player, who was actually funnier than the 'comedian'. I think Cunard need to scrap their entertainment director and start fresh. There was certainly no lack of $$ put into the costumes, they were abundant and well done, but the song choices, boring choreography and muddied themes make the production shows a sad experience. The casino was ok, but the slot machines are old and extremely stingy. What was great, as always, was the live music. Always something going on, no holding back on the budget for musicians, which definitely adds to the overall atmosphere of the ship. Read Less
2 Helpful Votes
Sail Date: August 2018
Apart from a Nile River cruise this was our first sea-going cruise, and a delightful experience on board Cunard Queen Victoria on her 14 day Baltic Highlights cruise from and to Southampton in August 2018. We chose a Britannia class ... Read More
Apart from a Nile River cruise this was our first sea-going cruise, and a delightful experience on board Cunard Queen Victoria on her 14 day Baltic Highlights cruise from and to Southampton in August 2018. We chose a Britannia class balcony stateroom on deck 6 starboard. The Cunard Queens are in a class of their own, more graceful and opulent than some of the modern multi-story monstrosities that are so common now. We loved the dark panelling, the 3-floor grand staircase area and the luxurious Royal Court Theatre. The cabin met our expectations with plenty room for storage, a small but just adequate toilet/shower room and a really comfortable king size double bed. Only problem was the constant noise coming from an aircon unit in the ceiling which could not be turned off. The balcony, though not exactly beautiful, was nice to have and we sat in it as much as we could especially in port when it was warmer. The ship itself was not warm, indeed quite cold and drafty in places. Dining with Cunard is one of two things generally. Apart from the range of specialist dining options (with additional cover charge) you either had the famous waiter table service in the Britannia Restaurant or self-service on deck 9 in the Lido Buffet. I am afraid the latter was very much a case of "feeding time at the zoo" especially at lunchtime on sea days, a bit like an up-market motorway service station, only worse as tables were so much in short supply that you dare not vacate it else it would be taken within seconds. Some form of table control would help. We preferred the luxury and relaxed feel of the Britannia Restaurant on deck 2 mostly. The meals were of good quality, though some of the options lacked quantity in favour of presentation. The signature entree dishes were a good option if looking to satisfy hunger after a busy day on shore. A bit of panache could have been added if they had served vegetables from a platter to your table rather than just depositing everything on your plate. It could have been more cost effective as well as people would only have taken the amount they wanted. The Queens Room on deck 2 served multiple purposes throughout the day, acting as a dispatching room for shore excursions, to dance classes, the famous Cunard afternoon tea at 3.30pm and in the evening it became the ballroom. There were 4 formal nights on our cruise. It was a novelty at first, but after the first two it became a bit tedious. I would have preferred what they called "smart attire" every night. You could escape the formality by going upstairs to deck 9 and above, but then why cruise with Cunard? The Royal Court Theatre was a particularly impressive place, and were it not for the occasional shudder from the ships movement you could have been in the West End. The evening performances were short at only 45 minutes duration and were staged at 8.30pm and 10.30pm. The Royal Court theatre company, orchestra and dancers were the backbone of the entertainment, but specialist artists were taken on from comics, singers, even trapeze artists. During the afternoon a movie was shown, though the sound level was low. Lord Digby Jones was the special speaker and his three speeches were extremely popular with standing room only in the theatre. All the talks were recorded and played over the ship-wide TV system so you could catch up on the TV in your cabin, but the vision quality was very poor, certainly not HD. Everybody knows drink is expensive on cruise ships, and no exception here, a 15% surcharge added to each and every drinks order, so we only bought drink on 4 of the days. Indeed a 15% surcharge gets added for practically all on-board purchases, so beware. There is a spa and fitness centre on deck 9, but very little is included in your price, most treatments, even courses, are extra, and quite expensive too. There were 7 port stopovers on this particular cruise, and we encountered no problems with disembarking or returning. It was annoying getting your hand baggage scanned and walking though a metal scanner airport-style, and noticed many elderly guests found it somewhat distressing. There was a wide range of shore excursions on offer but they did not push them, and in some ports it was quite feasible to just walk around on your own, or use a shuttle bus when provided. Final dis-embarkation could have been better managed. There was a dead gap from 8am when breakfast finished to 9.15 to 9.30am when disembarkation was scheduled, and long boring waits in the theatre resulted. Overall an enjoyable experience first-time cruise experience, helped doubtless by a combination of smooth waters and good weather throughout. Cunard could improve things with a little tweaking here and there, but likewise I felt it would only take a little for standards to drop and the special brand name that is Cunard could so easily be tarnished. I really do hope that does not happen. Read Less
4 Helpful Votes
Sail Date: July 2018
As an experienced cruiser with Cunard (34 cruises) I feel able to comment, Firstly I was travelling in Princess Grill. The cabin was fine albeit needing a new carpet or at least a good wash, the attendant was helpful and a good worker ... Read More
As an experienced cruiser with Cunard (34 cruises) I feel able to comment, Firstly I was travelling in Princess Grill. The cabin was fine albeit needing a new carpet or at least a good wash, the attendant was helpful and a good worker The ship itself was clean and tidy in all public areas and a credit to the brand The shops whilst shiny held a lacklustre stock but had a friendly staff to try and sell it. Standard perfumes and drink and high end art and jewellery, but a great place to spend on board credit The trip and itinerary were great, the weather hot, we didn't get off in Gibraltar since we had been there a month earlier and it was only a pitstop of a few hours . Dining experience onboard is worthy of comment, We chose not to eat in the princess grill restaurant at all, neither did we last cruise or most likely wont in the future. We see it as far too status orientated( and that's a different tale to tell!),its crowded and whilst fine dining is exciting, it takes forever, so we opted for the Lido. A great selection of help yourself, didn't always have to dress up, best soups ever and a much more casual atmosphere after a hot day out. We also ate in the Verandah on one night but it was not as good as it used to be. Service was less ( not saying bad but was not as great as it was with waiters synchronising delivery of food), food undercooked and all in all a disappointment. But will try again next cruise. Ironically that should be the eating venue for Queens Grill in staged sittings due to it being better ( we have done Queens grills before and never again!) Cunard need to change and adapt to the realisation that the world has changed and the formality that they strive to keep needs to be more flexible and not based on how much you pay or what grade cabin you are but to concentrate on all customer needs and wants and realise that the problem with that is that they change daily but cunard stay rigid Drinks are in my view overpriced as is wine in particular. Even a bottle of water comes in around £4.50 ($5.64) and the bottle size reduced from 1.5ltr evian to 1ltr. But why I am having to pay a 15% service charge for drinks even at the bar or for bottled water I am not sure nor do I like The other question is why you have to pay for alternative dining, its simply a food of the same standard as any dining room. The verandah , an exception, extra charge was introduced originally to forestall the hordes of people from eating there but now is a supplement of $39.99, that started life as $10 not many years ago and that was because it had a celebrity chef endorsement ( Todd English whoever he is). I don't know who endorses it now except me on a good day! Read Less
11 Helpful Votes
Sail Date: July 2018
Previously sailed on various P & O cruises but over the years their service and cut backs has put us off so we had heard from friends that Cunard was better. We love dressing up and the four formal evenings are what we wanted. They ... Read More
Previously sailed on various P & O cruises but over the years their service and cut backs has put us off so we had heard from friends that Cunard was better. We love dressing up and the four formal evenings are what we wanted. They insist on smart dress on all other nights, men wear jackets to dinner. Again we haven’t a problem with this. However, what we do object to is 15% surcharge on all drinks! The wine at dinner is unbelieveably expensive. Cheapest bottle of wine $29 plus the 15% surcharge! Bring your own wine and you pay a $20 corkage fee plus 15%! Did notice that quite a number of guests at dinner were not drinking. Meals are what you used to call ‘nouveau cuisine’ and although quite different, sometimes not very appetising. Coach from ship to port entry at Barcelona cost $6 each way per person. What they failed to tell you is that there is a local cruise bus which cost 4euro’s both ways and are regular. Shows on the whole are weak. On P & O we had celebrity guests. Not so on Cunard. Took trip to Pisa. Amazing place but..........no time to visit inside, Baptist, catherdral or the leaning tower. 50 mins all we had to look around outside. Far too many crowds to visit inside any of these attractions in the time allocated. Although entry to catherdral was free, you had to queue for a ticket to enter at a separate location, then queue to enter building. It could have been organised that tickets could have been obtained in advance so as guest could visit the catherdral directly. Would we use Cunard again, possibly not. The biggest bug bear is that they rip you off at every turn more so than P & O. Plus we still have to pay the service charge at the end of the cruise at $11.50 per person, per day. What the icing on the cake was that we paid nearly £6,000 for two. A couple on our table was on the same floor and with the same view & balcony who paid £2500 for the same cruise. If I had a cake, I would have dropped my head into it! (Purple Bricks ad - lol) Read Less
3 Helpful Votes
Sail Date: July 2018
All aspects of embarkation, room, public areas on board ship were excellent. The only thing that let the ship down was the extortionate charges for drinks and other amenities on board. In the first instance, the daily “service charge” ... Read More
All aspects of embarkation, room, public areas on board ship were excellent. The only thing that let the ship down was the extortionate charges for drinks and other amenities on board. In the first instance, the daily “service charge” for a couple is $23 per day (current exchange rate £1.27) which amounts to £18.11 x 14 night cruise amounts to £253.54. Then everything purchased on board is levied with a 15% service charge, no matter what. Cheapest bottle of wine in restaurant is $29. Average was around $45 plus 15% service change. If you take your own wine to the restaurant, then it’s $20 plus 15%! So if you are use to having wine with your dinner, it can get rather expensive. After dinner drinks are on average $20 each, so again things can mount up. Dining in the Veranda Restaurant will cost you close on $40 each plus of course any drinks you have during and after you meal. If visiting the theatre and you want a box for the shows, again this will cost you $60 plus 15%! But be aware the show is only on for 45 minutes. The shows on the whole were average, although the two nights with the comedians and the two nights with The Beatles Experience were first class. All other shows were passable, but bear in mind that this only accounted for 4 out of the 14 day trip! The two daily speakers were OK but one was about Customs and Excise, the other was about Military Bands, so if you are into either then it would be right down your alley – but not mine!. Read Less
7 Helpful Votes
Sail Date: July 2018
If you’d like to cruise on the Baltic and visit some of its interesting ports, then a trip on the Queen Victoria may be just up your street. The Queen Victoria is basically a floating 5 star hotel. Designed with more American taste in ... Read More
If you’d like to cruise on the Baltic and visit some of its interesting ports, then a trip on the Queen Victoria may be just up your street. The Queen Victoria is basically a floating 5 star hotel. Designed with more American taste in mind (you are in state rooms - not cabins) - but if you ignore this, it is a very pleasant way to spend two weeks aboard ship. Like everything in life though, there are pros and cons but in the main it is a pleasurable experience - if you have the money! Cruising is not a cheap pastime and certainly the Queen Victoria is not cheap. Be prepared to pay $11.50 per day each for a service charge This is supposed to be a gratuity that is split among the crew. Of course one might argue that if they were paid a decent wage tipping would be unnecessary. Personally, I find having to tip someone for doing their job is patronising but that’s just me. However, you can opt out of this by seeking the purser’s office and telling them you’d rather not get involved in the scheme and pay people individually. The other catch is that you are charged 15% on every drink that you purchase - what the justification is for this I don’t know. I wouldn’t mind if the drinks were cheaper in the first place (what happened to duty free?). To give you an idea expect to pay $13.95 + 15% for a large glass of Pinot Grigot - total $16.04 or a pint of London Pride Bitter $6.95 + 15% - total $7.99. Wine in the restaurants isn’t cheap either. I paid $40.00 + 15% = $46.00 and that was one of the less expensive bottles. The pound at the time of writing is currently $1.27 so for the Pinot Grigot for instance you are paying £12.62. Having said all this, the staff are marvellous and very welcoming. Nothing seems to be too much for them and they seem genuinely concerned that you have a good time. The food on Queen Victoria is excellent. One can choose to eat in the Britania restaurant - which is silver service all the time ie. breakfast, lunch and dinner. Or can choose the more relaxed style of the Lido restaurant which is self service. In either place, the quality and amount of food is outstanding. The only drawback of having dinner in the Britania restaurant is that you have a fixed time and men must wear a jacket (dinner jacket on gala nights). There are also other restaurants on board but they involve paying a supplement. We had dinner in the Verandah and it was very good. Accommodation is extremely comfortable. We had a cabin with a balcony and it does make all the difference if you want some privacy. Passengers are kept up to date by a daily newspaper and daily programme of events left in the cabin by the steward. Dressing gowns and slippers are also provided for your own use and you can even buy the dressing gown from your steward to take home. Be warned though, you might find that you’ll be asked for $75 each for the privelege. Interestingly, the purser told me it was only $35 while another passenger told me he paid $55! If there was one gripe I had about the accommodation though it was non functioning toilets. Most mornings it didn’t work for about half an hour - most unpleasant. The trip on Queen Victoria was our second cruise (last year P&O’s Oceana) and like the previous ship enjoyed the evening entertainment. Now bear in mind that the majority of people on these ships are around the 60 mark so the entertainment is geared up to them. The stage shows were very good and the performers were talented however some in our group thought they were a bit ‘samey’. The other aspect of the activities offered on Queen Victoria are afternoon dances. It seems cruising is a favourite way of dance fans to spend there time. Finally, on our cruise we were offered a number of talks by experts - well, it’s up to you if you find them interesting or not. For example because we were visiting St. Petersburg, we had a couple of talks on the Russian revolution and Faberge eggs - all relevant of course but you’d be surprised at the amount of people who weren’t interested. In summary, would I recommend this ship - undoubtedly yes. Bon voyage. Read Less
8 Helpful Votes
Sail Date: June 2018
This was our first time with Cunard - they really do push their heritage but the reality is that they are not that different from other cruise lines - a lot of it is marketing hype! We ate in the Britannia restaurant - it could have ... Read More
This was our first time with Cunard - they really do push their heritage but the reality is that they are not that different from other cruise lines - a lot of it is marketing hype! We ate in the Britannia restaurant - it could have been any 4 star cruise line - food was ok but nothing great and service was rushed and lacking in finesse. Cabin was standard cruise line layout, bed very comfortable but toilet paper was the cheapest of the cheap - Cunard push their upmarket shampoos & shower gel but they clearly get the loo paper from Poundland! We found the entertainment very good overall - better than previous cruises. We ate one night in the Verandah Restaurant and it was quite superb - worth every extra penny! Afternoon Tea in the Queens Room was very good but could have been better - my partner pointed out that "English Afternoon Tea" was served with "Bon Maman" Strawberry Jam from France!! - oops! - surely they could source English Jam? Also we had to ask for a pot of tea as the standard offering is they pour a cup and come back to top up (if you are lucky). On our voyage the visit to Lisbon was cancelled due to a port workers strike. The itinerary was rescheduled which meant we visited the other ports on different days to those originally planned - so we visited Oporto on a Sunday when it was SHUT! Cunard did not apologise for this and when I complained they were quite rude. Read Less
15 Helpful Votes
Sail Date: May 2018
We arrived around 11.30 and the terminal was already fairly busy. The bag drops are just outside the terminal building and split by deck number. It would have been useful if our e ticket had explained that in advance. Check in was fairly ... Read More
We arrived around 11.30 and the terminal was already fairly busy. The bag drops are just outside the terminal building and split by deck number. It would have been useful if our e ticket had explained that in advance. Check in was fairly swift with 3 desks dedicated to grills passengers with a separate seating area after check in (though not particularly luxurious utilising the same seats as the rest of the terminal). We started to go through airport style security at 12.00 which again was swift and we were on the ship in no time. There were lots of staff on hand to direct us to the lifts but no one showed us to our cabin. Our first bag was already outside our cabin (Q4) when we arrived and the second arrived very soon afterwards - very impressive. Our assistant butler arrived soon after we got there. He brought our drinks order slip for the cabin bar and was very keen to get us to fill it in without really giving us time to think about what was available. This had a larger choice than we had anticipated from reading the reviews and blogs. There was a choice of 3 scotches and Jack Daniels, other spirits and around 8 wines. We regretted taking wine bottles on board having seen the choice but we are still unclear whether the wine would be replenished as the assistant butler said we could choose 2 bottles. It’s a pity you can't select which drinks you want in the VP. I asked for the Carlberg in the mini bar to be replaced with Speckled Hen and cider which our assistant butler took a note of. He then disappeared without showing us around or explaining anything to us. He told us our butler was a lady and she would see us soon but she didn't appear in an hour so we went for lunch. As we approached the lifts we spotted our butler standing by the lifts (her name was on a card in the cabin and on her badge) so we introduced ourselves and asked her to unpack for us which she set off to do immediately. The unpacking was obviously done in a rush as very little was hung up in the wardrobe. Even my shirts were taken out of the case and stuffed in a drawer. We had to recover the situation on our return from lunch. When we returned to our cabin after lunch the beer and cider had arrived but not the scotch I ordered. I called the butler around 17.00 and she told me she would bring it after dinner which she did - 2 bottles of Glenfiddich. This was not the Glenfiddich I am used to as it was much darker with a stronger flavour but ok. The cabin itself was very clean and comfortable. Our butler wasn't the friendliest we have had and at times her manner was quite abrupt - I asked if they did warm canopes when she delivered the cold ones and she said "if you want warm ones I will bring them tomorrow". We certainly didn't get the feeling of nothing is too much trouble - quite the opposite initially at least. However the next day the hot canopes turned up and they were delicious. The cold canopes we didn't touch as they didn't appeal to us. The warm ones were nice but seemed to be beef and prawns every day with the occasional addition of spring rolls. They were sometimes delivered at 17.30 which put us off dinner at 18.30. We did warm to our butler as the week went on and we had several chats with her. The cabin was kept spotless throughout the journey. The towels provided are not soft and fluffy like a 5 star hotel but more like a bath sheet you would expect in a cheaper hotel. The bath robes likewise are not so luxurious. We were allocated a table in the queen's grill restaurant and a card was left in our room advising us of the table number. It wouldn't have been our first choice of table as it was right next to the server station with the wine buckets and the walkway but it was ok. Our waiter and his assistant were excellent. We asked him to change the milk for our coffee to semi skimmed on day 1 and at breakfast the following day he advised us that we already had it on the table. The choice and the food in the restaurant was probably as good as we have had on any ship although many of the dishes feature onions or garlic and creamy sauces. We did have a couple of disappointing meals where the meat was sub standard . Chateaubriand and veal cutlets were poor quality meat. Cooking at your table is actually in most instances a re heat of something cooked previously. We asked for sirloin steaks for dinner one lunchtime (you have to pre order some dishes or if you go off menu) as we didn't really fancy anything else on the menu (yes we were getting really picky by then) and the restaurant manager noted exactly what we wanted and it was really good and cooked exactly as we asked. I am not a fan of having to pre order my meals as I like to decide at the time what I feel like not 8 hours in advance. Coffee and tea at dinner is included. Coffee at breakfast tends to be on the cool side and not particularly good. The table in the QG restaurant is for your sole use throughout the cruise so there is never any pressure to vacate your table. The allocated table system has good and bad points - you do get used to your waiters and they know your preferences but if you don't strike up a good relationship with them or the people at the adjacent table then you are stuck with that for the cruise. Likewise if you don't like the table position you can't switch it to another. On balance I would prefer to choose my table and as we eat early we normally have a good choice. The windows in the queen's grill restaurant were dirty throughout the whole cruise spoiling the view of the fiords. The price of drinks is well covered in the reviews – I fall into the far too expensive camp - $46 for an average bottle of wine is a rip off. Pillow menu - there were 5 on the bed and that was that. No choice or change offered. The walk in wardrobe in our Q4 was a bit of a challenge as it is quite small. We had to go inside and close the door to access some of the storage. There is a lot of storage in the cabin however. If your cruise involves a time change be warned that the clock in the cabin adjusts itself at 02.00. The clock normally clicks forward every minute anyway which can be annoying if you re trying to sleep. But at a time change it clicks 60 times nonstop to alter the time!! Security staff held us outside at the gangplank on occasions to enable crew to disembark? We have never had that on other cruise lines. The Grills deck areas not policed and apart from a small sign there is nothing preventing other passengers using them as they did frequently. On day 6 our butler advised us as we returned from breakfast that the lights in our bathroom/toilet/wardrobe had failed and they had reported the fault soon after we left the room at 08.00. We discovered that 50% of the other room lights had failed also. When we returned from our trip ashore some 3 hours later they were still not working. I called the pursers office at 11.15 and they were repaired at 11.30 - why couldn't they have responded so quickly when the butler reported the fault? Afternoon tea we avoided as a sacrifice for all the other food we had. But we had to try it once so we did. We went to the Princess Grill restaurant and it was fairly chaotic from where we viewed it. English breakfast tea was the standard issue followed by sandwiches. I asked for a scone which came with something masquerading as clotted cream. The scone was probably the worst I have ever had so I couldn't eat it. We then asked for a cake but that had to come on a 3 tier stand with 4 cakes 2 scones and sandwiches. We tried the carrot cake but left that as well. My wife asked for peppermint tea but got Moroccan mint and jasmine instead with leaves all over the teapot outside and in. Lots of the leaves went straight through the strainer and finished up in the cup making the tea unpleasant to drink. We didn't try afternoon tea again! We went to the theatre two nights - one was a singer performing with the orchestra who spent a lot of time name dropping Andrew Lloyd Webber and the other was a musical type production with reasonable dancers but poor singers - we left both shows early. There was a bit of posturing for extra gratuities towards the end of the cruise but I considered the 189 dollars taken automatically was sufficient for the service we received. Our restaurant waiter even presented us with a Cunard folder inscribed with “Hope you enjoyed the excellent service”? We packed our suitcases ourselves as it was easier to sort out what we would wear on disembarkation. Our butler didn't offer to pack for us! We received our priority labels two nights out and our gathering point was deck 3 in the Britannia restaurant. When we came back from breakfast on disembarkation day before 07.00 the butler and assistant were already stripping the cabin. We told them we wanted to use the facilities and they said ok and carried on with what they were doing in the cabin. The moved all our hand luggage to suit themselves. Disembarkation was delayed for some reason but announcements were almost non existent. We sat as requested in the deck 3 upper part of the Britannia restaurant until it became so crowded hot and noisy and we gave up our seats to some seniors (more senior than us!) with walking difficulties. We set out in search of the gangway only to find that many of our fellow passengers had the same idea. The area around the gangway stairs and lifts soon became over crowded with people unable to get out of the lifts. Eventually a young lady shouted to the masses that disembarkation was commencing but there was so much noise not everyone could hear what she said. Priority disembarkation seemed to vanish and a free for all commenced. This is the worst disembarkation I have ever encountered and was more like a cross channel ferry than a 5* cruise ship. Would we sail with Cunard again? Possibly but it would have to be a QG with a good itinerary not requiring the very expensive shore excursions and at a good price including OBC. Otherwise we are back to Regent. Read Less
6 Helpful Votes
Sail Date: May 2018
Choose a taster cruise as we were unsure of how "stuffy" we would find Cunard to be. We were pleasantly surprised and loved it. Embarkation was very good/efficient. Room Balcony on deck 4; nicely appointed, clean, super ... Read More
Choose a taster cruise as we were unsure of how "stuffy" we would find Cunard to be. We were pleasantly surprised and loved it. Embarkation was very good/efficient. Room Balcony on deck 4; nicely appointed, clean, super bed/pillows, nice to have a decent quality TV for ships information etc. Evening dining was fine, excellent choices and good quality. We preferred the buffet breakfast simply because it was easy, it's nice to have a buffet that isn't chaotic and cramped. The afternoon tea was a little disappointing, we were lucky in that we were already in the Queens Room when they started to lay the tables so we stayed on. Service was a bit slow and the sandwiches (bread) was a little dry. There were queues later on. Nice to have but I wouldn't bother again. Service from the bars could have been much better, on the whole this let down what was and excellent trip. Entertainment was fine and popular. The tender operation in Guernsey was dreadful, we waited an hour from getting a ticket to actually boarding at a time we thought most passengers would have already gone off. It was fine coming back. Read Less
4 Helpful Votes
Sail Date: May 2018
First experience on a Queen. Embarkation was easy The buffet was fabulous and varied The shows were wonderful The cabin was spacious and comfortable. Loved having a kettle with tea and coffee available. Wonderful pillows The ... Read More
First experience on a Queen. Embarkation was easy The buffet was fabulous and varied The shows were wonderful The cabin was spacious and comfortable. Loved having a kettle with tea and coffee available. Wonderful pillows The alcohol was too expensive and prices were not properly listed. $27 for 2 glasses of wine and $10 for Scotch Getting off in Guernsey was horrific. Only 2 tender boats, long wait for tickets. Almost impossible for people with disabilities. The lineup at the restaurant was often terrible, we retreated to the buffet After many people bought masks for the Masked Ball there was no entertainment staff to lead the party and not enough seating so the evening was flat. I guess they had a parade but we gave up after half an hour of standing around. General opinion was too many people for the space and number of staff. We would return knowing the downsides still a lovely cruise. Read Less
3 Helpful Votes
Sail Date: April 2018
After 14 years cruising on P&O, DW and myself decided on a change as I was celebrating a big birthday. We loved the elegance of the ship, the white star service and the friendliness of 99.99% of the staff. We dined in Britannia ... Read More
After 14 years cruising on P&O, DW and myself decided on a change as I was celebrating a big birthday. We loved the elegance of the ship, the white star service and the friendliness of 99.99% of the staff. We dined in Britannia on 2nd sitting and had great table companions. The food was better than Pando and the Lido buffet was fine. We had 1 night in the speciality restaurant Coriander and that too was fabulous. The shows by the singers and dancers were top class and we would have preferred to see more of them rather than a dreadful Irish comedian and an embarrassingly awful Italian magician. The insight speakers were very interesting - Clare Balding, Ken Lennox and Carole Phillips were all very entertaining though Julian Ruck was not to our taste. There were 7 ports of call including 4 new to us. These were Zadar, Valencia, Guardina Naxos and Cagliari. We thoroughly enjoyed Zadar and the trip to Taormina from Naxos (4 euros on a local bus as opposed to the $62 Cunard were asking) was a real highlight. We did however find little to detain us too long in the other 2. Ports revisited were Venice (lovely), Dubrovnik (likewise) and Gibraltar (just Gibraltar!). Embarkation and disembarkation were fine and we booked a 2020 cruise on Queen Elizabeth whilst on board. Downsides were the ridiculous 18% service charge on drinks and the equally ridiculous excessive charge for WiFi. Overall though we had a great time Read Less
1 Helpful Vote
Sail Date: April 2018
We choose this ship because we are amateur ballroom dancers who want to dance every night on a large floor. We were NOT disappointed! In addition there were 3 dance hosts, lots of lessons offered in the morning, and great bands and ... Read More
We choose this ship because we are amateur ballroom dancers who want to dance every night on a large floor. We were NOT disappointed! In addition there were 3 dance hosts, lots of lessons offered in the morning, and great bands and singers for ballroom EVERY NIGHT before and after dinner! Their shows are not as great as Royal Caribbean, but everything else -- service, food, rooms, excursions, etc -- was just wonderful! (they don't really cater to children in any big way) If you like ballroom dancing every night along with a wonderful cruise, Cunard is the place to be! Doesn't matter which ship you choose, you will luv it! They often run specials so watch for them! You won't see them on any of the discount sites though since they usually sell out on their own! (If you get motion sick, use the Queen Mary as she is not a cruise ship, but an ocean liner, and handles rough water much better than any of the cruise ships on any line) Read Less
7 Helpful Votes
Sail Date: April 2018
First, as always, was the embarkment procedure. It is usually a smooth experience (this is my third trip on the Queen Victoria), however, on this occasion, not everything was plain sailing. Unfortunately, there was a technical error, and ... Read More
First, as always, was the embarkment procedure. It is usually a smooth experience (this is my third trip on the Queen Victoria), however, on this occasion, not everything was plain sailing. Unfortunately, there was a technical error, and this subsequently caused a delay. Neverthless, once we made it on board, we found our luggage to be waiting for us, inside the immaculate cabin. From our room, we went straight to the Lido, and it was extremely busy, but the food was still kept at a good standard (unlike the burger-bar). As a vegetarian, I was always looking out for my options, and I was pleased by the array of nice salads. However, there was few veggie hot options, all except the tasteless bean casserole... which was recycled day-in and day-out. The Lido breakfast also fine, for there was a clear variety of well-prepared dishes. Despite this praise, the coffee served was really unpleasant. Likewise, I was pleased with the Britannia (evening) dining experience, since the service was excellent and the menu choices were great. The evening entertainment was not as strong, as compared to past performances. The Cunard Dancers do not seem to be the team, at least not those I have seen in the past. Similarly, many of the new acts were not to our taste, but we very much enjoyed the fantastic violinist and the clever comedian. Nonetheless, the best thing of all was a total surprise! On our voyage were we joined by Kathleen Turner. We attended her Q&A, and found her be extremely entertaining. Later in the cruise, we were honoured to be able to see her new show, ‘Finding My Voice’, which was a joy to watch. During the evening, we loved the gin bar. My partner had plenty of delicious cocktails to choose from, and the knowledgable bar-man was able to give some superb advice. I am not a gin-drinker myself, but I very much enjoyed the fizzy from New Zealand (Cloudy Bay). The alternatives venues were also fine: The Golden Lion with its fun quizzes, and the Commadore club with its soft jazz and cosy atmosphere. The improvements on the Queen Victoria, were really quite amazing, especially the back pool area. There is now ample comfortable seating around, and the Wintergarden peaceful environment is lovely, unless the football was on! Our first port was Rochelle, France. It had some interesting historic buildings, and a marina, but it was still setting up for the tourist season. On the whole, it is a nice little place, but it is not a particularly impressive destination. Our second port was Bilbao, Spain. It is a lovely place, but it absolutely hammered down with rain, so we opted for a indoors option: The Guggenheim Museum. We didn’t really understand the modern-art on display, so it receives a mixed review from us. Our third port was Gijión, Spain. From our previous experience this isn’t our favourite port in the world, so we arranged a trip with Cunard: Enchanting Oviedo. Although the tour guide was excellent, it was not what we were expecting. First, we visited a 9th century church. It had amazing views from the top, but note that the walk-up is steep. Second, we visited a Cathedral, where we were lectured on the story of Jesus, for over two hours! For a religious family this could serve as very interesting, but for a non-religious family this could end up being quite tiresome (we belonged to the latter group). The next place on the tour was a quaint pub. Although we did not venture indoors, we sat outside in the beautiful courtyard, where we tried some extraordinary tapas and cider. In all, the tour took 4.5 hours. The downside was that we expected to see more of Oviedo, rather than the interior of the Cathedral. On a side-note, there was an incident/traffic collision with the bus, but the tour-guide was excellent in sorting this problem out quickly. The port of call was Guernsey. To our surprise, this was our favourite port of all. We wondered up to Candie Gardens, which were divinely scenic. Whilst there we stopped for a wonderful cup of coffee, at the Café Victoria. From this point, you can spot an interesting tower, which is not too far away. It turned out to be the Victoria Tower, which was built in 1846, to commemorate the surprise visit of Queen Victoria to Guernsey. A guide, from another tour, told us that if we went to the museum they would give us a key. We so we did exactly that and enjoyed the incredible sites. Nearby, the tower has an interesting graveyard, which will take you back down to Candie Gardens. We then strolled around enjoying the peaceful town area. It is definitely worth a visit on your holidays. Early disembarkment, where one carries their own luggage, was really easy and prompt. Moreover, the Airlynx Cruise Parking, was great for our needs. Read Less
10 Helpful Votes
Sail Date: January 2018
This was a four night cruise to Hamburg early in January. We'd only ever cruised with Fred Olsen before so this was something of a taster. Would prefer to rate this as between average & very good. Embarkation at Southampton, ... Read More
This was a four night cruise to Hamburg early in January. We'd only ever cruised with Fred Olsen before so this was something of a taster. Would prefer to rate this as between average & very good. Embarkation at Southampton, was lengthy, we had to queue for about an hour. Maybe that was because we arrived earlier than the time stated on our reservation but if you've travelled some distance you're hardly likely to leave things so as to arrive bang on time. Cabin (or stateroom as they call it!) was lovely, large with a balcony. Plus a very welcome half bottle of sparkling wine. Public areas were very sumptuous, especially as the Christmas decorations were still up. One thing which had put me off the likes of Cunard was the formality. Fortunately there were no formal nights on this short cruise but even on "informal" nights, men still have to wear a jacket to the restaurant! This is completely crazy as whenever you sit down at the table, you can take your jacket off and no-one minds. You can even just wear a t-shirt under a jacket and that seems to be considered ok. Stupid really. Food was good but no better than Fred Olsen. Not what I would term fine dining as someone did on the roll call for this trip. The other annoying thing was the price of wine. Lowest price was about £30 per bottle, or £10 for a large glass. Result was not very many people were drinking wine at dinner. If they lowered the prices I'm sure they'd sell a lot more. One nice thing was that they allowed you to bring bottles on board for consumption in your cabin. The theatre is beautiful, extending through there decks, and very comfortable. Entertainment was so-so. More professional than on Fred Olsen but not necessarily more enjoyable. Lectures were good, informative & well delivered. Staff were very good. Never say never but not sure I'd do another Cunard trip, I only cruise because a) my wife won't fly and b) it allows you to visit places not otherwise easily accessible, eg the Norwegian fjords. I don't go for the cruising experience as such but realise that many people do. I prefer Fred Olsen for less formality and better drinks prices. Read Less
4 Helpful Votes
Sail Date: December 2017
This was the first time for us to take a New Year cruise. We had high expectations and have cruised Cunard more than 10 times. The ship had been remodelled since our last cruise (Oct 16) and was looking swell. We knew that it would be cold ... Read More
This was the first time for us to take a New Year cruise. We had high expectations and have cruised Cunard more than 10 times. The ship had been remodelled since our last cruise (Oct 16) and was looking swell. We knew that it would be cold and the weather would be changeable but we caught the storm Eileen in full flow. I thought that the portions in the Britannia dining room were definitely smaller than before. The waiting staff were under pressure and told us that the galleys were in chaos and that there would be a longer wait for our main courses on each evening. We had booked 2 inside cabins deck 7 and they were in good condition. Normally book balcony cabins but thought that the weather wouldn't be fair so saved the money for next time. This cruise was twice the price of the same cruise that left earlier in December. Good party atmosphere, ship decorated for Christmas. The drink prices are extortionate probably 3 times higher than a local up market bar. With prices for a large one with mixer around $13. White wine around $8 for a small glass. Overpriced wine and fizz because Cunard know that they have a captive audience. Free toast fizz at 12 midnight on the 31st. Missed out on a port so that the ship could get to Amsterdam on time. Storm Eileen meant force 10 winds and high seas but the ship coped well with this and we arrived back to Southampton on time. ( Wrong terminal but Cunard had shuttle buses back so that we could collect our car. Will probably book again soon for next year but a summer cruise. Read Less
Queen Victoria Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 3.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

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