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1 Helpful Vote
Sail Date: April 2018
We choose this ship because we are amateur ballroom dancers who want to dance every night on a large floor. We were NOT disappointed! In addition there were 3 dance hosts, lots of lessons offered in the morning, and great bands and ... Read More
We choose this ship because we are amateur ballroom dancers who want to dance every night on a large floor. We were NOT disappointed! In addition there were 3 dance hosts, lots of lessons offered in the morning, and great bands and singers for ballroom EVERY NIGHT before and after dinner! Their shows are not as great as Royal Caribbean, but everything else -- service, food, rooms, excursions, etc -- was just wonderful! (they don't really cater to children in any big way) If you like ballroom dancing every night along with a wonderful cruise, Cunard is the place to be! Doesn't matter which ship you choose, you will luv it! They often run specials so watch for them! You won't see them on any of the discount sites though since they usually sell out on their own! (If you get motion sick, use the Queen Mary as she is not a cruise ship, but an ocean liner, and handles rough water much better than any of the cruise ships on any line) Read Less
6 Helpful Votes
Sail Date: April 2018
Boring food in the Britannia restaurant. Food in buffet was good and always easy to find somewhere to sit. Evening entertainment poor. We were never asked if we wanted a drink when we were in a bar or at the pool. the waiters were ... Read More
Boring food in the Britannia restaurant. Food in buffet was good and always easy to find somewhere to sit. Evening entertainment poor. We were never asked if we wanted a drink when we were in a bar or at the pool. the waiters were impossible to find. Port excursions were well run. Assisted embarkation and disembarkation were excellent. Bridge players considered the games room belonged only to them. We only saw cabin steward on embarkation day. Had the toilet mended four times, engineer came very promptly. Breakfast in cabin always correct and arrived within timescale. Didn’t have afternoon tea in Queens Room due to long queues and it was very noisy. We expected this to be an elegant occasion. In the evenings attire was much less formal than on p and o. This was particularly noticeable on formal night. Ship was peaceful and we liked the plush carpets but would have liked pictures in the corridors. Read Less
7 Helpful Votes
Sail Date: April 2018
First, as always, was the embarkment procedure. It is usually a smooth experience (this is my third trip on the Queen Victoria), however, on this occasion, not everything was plain sailing. Unfortunately, there was a technical error, and ... Read More
First, as always, was the embarkment procedure. It is usually a smooth experience (this is my third trip on the Queen Victoria), however, on this occasion, not everything was plain sailing. Unfortunately, there was a technical error, and this subsequently caused a delay. Neverthless, once we made it on board, we found our luggage to be waiting for us, inside the immaculate cabin. From our room, we went straight to the Lido, and it was extremely busy, but the food was still kept at a good standard (unlike the burger-bar). As a vegetarian, I was always looking out for my options, and I was pleased by the array of nice salads. However, there was few veggie hot options, all except the tasteless bean casserole... which was recycled day-in and day-out. The Lido breakfast also fine, for there was a clear variety of well-prepared dishes. Despite this praise, the coffee served was really unpleasant. Likewise, I was pleased with the Britannia (evening) dining experience, since the service was excellent and the menu choices were great. The evening entertainment was not as strong, as compared to past performances. The Cunard Dancers do not seem to be the team, at least not those I have seen in the past. Similarly, many of the new acts were not to our taste, but we very much enjoyed the fantastic violinist and the clever comedian. Nonetheless, the best thing of all was a total surprise! On our voyage were we joined by Kathleen Turner. We attended her Q&A, and found her be extremely entertaining. Later in the cruise, we were honoured to be able to see her new show, ‘Finding My Voice’, which was a joy to watch. During the evening, we loved the gin bar. My partner had plenty of delicious cocktails to choose from, and the knowledgable bar-man was able to give some superb advice. I am not a gin-drinker myself, but I very much enjoyed the fizzy from New Zealand (Cloudy Bay). The alternatives venues were also fine: The Golden Lion with its fun quizzes, and the Commadore club with its soft jazz and cosy atmosphere. The improvements on the Queen Victoria, were really quite amazing, especially the back pool area. There is now ample comfortable seating around, and the Wintergarden peaceful environment is lovely, unless the football was on! Our first port was Rochelle, France. It had some interesting historic buildings, and a marina, but it was still setting up for the tourist season. On the whole, it is a nice little place, but it is not a particularly impressive destination. Our second port was Bilbao, Spain. It is a lovely place, but it absolutely hammered down with rain, so we opted for a indoors option: The Guggenheim Museum. We didn’t really understand the modern-art on display, so it receives a mixed review from us. Our third port was Gijión, Spain. From our previous experience this isn’t our favourite port in the world, so we arranged a trip with Cunard: Enchanting Oviedo. Although the tour guide was excellent, it was not what we were expecting. First, we visited a 9th century church. It had amazing views from the top, but note that the walk-up is steep. Second, we visited a Cathedral, where we were lectured on the story of Jesus, for over two hours! For a religious family this could serve as very interesting, but for a non-religious family this could end up being quite tiresome (we belonged to the latter group). The next place on the tour was a quaint pub. Although we did not venture indoors, we sat outside in the beautiful courtyard, where we tried some extraordinary tapas and cider. In all, the tour took 4.5 hours. The downside was that we expected to see more of Oviedo, rather than the interior of the Cathedral. On a side-note, there was an incident/traffic collision with the bus, but the tour-guide was excellent in sorting this problem out quickly. The port of call was Guernsey. To our surprise, this was our favourite port of all. We wondered up to Candie Gardens, which were divinely scenic. Whilst there we stopped for a wonderful cup of coffee, at the Café Victoria. From this point, you can spot an interesting tower, which is not too far away. It turned out to be the Victoria Tower, which was built in 1846, to commemorate the surprise visit of Queen Victoria to Guernsey. A guide, from another tour, told us that if we went to the museum they would give us a key. We so we did exactly that and enjoyed the incredible sites. Nearby, the tower has an interesting graveyard, which will take you back down to Candie Gardens. We then strolled around enjoying the peaceful town area. It is definitely worth a visit on your holidays. Early disembarkment, where one carries their own luggage, was really easy and prompt. Moreover, the Airlynx Cruise Parking, was great for our needs. Read Less
9 Helpful Votes
Sail Date: March 2018
We have sailed several times on Victoria, always in Princess Grills, and loved it. This time the room was dirty, and very noisy. The ship was under crewed and no one seemed very happy. The room was not cleaned until mid to late afternoon, ... Read More
We have sailed several times on Victoria, always in Princess Grills, and loved it. This time the room was dirty, and very noisy. The ship was under crewed and no one seemed very happy. The room was not cleaned until mid to late afternoon, which is unusual and was very inconvenient. The ship was very noisy with the infrastructure creaking and groaning 24/7 The food was adequate but not of the usual standard and the menu should really be changed more regularly. To have the same limited menu for two weeks is not luxury. The meal times were only redeemed by the Maitre'd, he was a lovely man and extremely attentive and helpful. We, and others in Grills, encountered a lot of aggression, abuse and inappropriate comments from other passengers because we were Grills passengers. That was a first! The entertainment was not of the usual standard, and the young dancers in charge of line dancing seemed to forget we were all on holiday, for fun, and treated it like one of their rehearsals. The fun was missing We didn't do shore excursions because we felt they weren't value for money. It was a bad experience all round and as a result we will not be travelling with Cunard again. Read Less
8 Helpful Votes
Sail Date: March 2018
we choose this Cruise to celebrate out 50th Wedding Anniversary Embarkation and disembarkation were very well organised - The ship never stopped rolling never been on a ship that moved so much Cabin small /shower very small / ... Read More
we choose this Cruise to celebrate out 50th Wedding Anniversary Embarkation and disembarkation were very well organised - The ship never stopped rolling never been on a ship that moved so much Cabin small /shower very small / but very clean Used Britannia Restaurant most of the time - Food and service in Evening excellent but think this was a training cruise - breakfast and Lunch could be hit and miss - Waiters had attitude Entertainment was not bad - speakers were excellent - have seen better shows photography - not well publicised - bought an expensive package- only to find wrong photos so have no records of Anniversary no sign of senior officers around deck - waiters in short supply to clear tables and serve drinks - did not know where upper deck was Drinks were over priced - west end prices would not go on this ship again Read Less
3 Helpful Votes
Sail Date: March 2018
We took advantage of Queen Victoria's earlier than usual return from her Voyage round South America to go on an almost birthday trip. We booked Britannia Club to see the new restaurant (& at the time of booking it was only ... Read More
We took advantage of Queen Victoria's earlier than usual return from her Voyage round South America to go on an almost birthday trip. We booked Britannia Club to see the new restaurant (& at the time of booking it was only slightly more expensive than Britannia). We enjoyed it very much and would definitely book this grade again if the price difference was reasonable. Our cabin was very quiet, we had booked a Guarantee but we were very happy with the cabin allocated. Embarkation was one of the quickest ever, we were onboard having lunch in the Golden Lion by 12.30. Pre-voyage all 4 nights had been described as informal, once onboard the second night was described as formal optional. There were plenty of sea day activities in both directions - including a speaker who gave her lectures in English in the morning and German in the afternoon! There were a mixture of production shows (which we didn't see) and a group of 4 male singers who were very well received in the theatre and then a packed Queens Room on the last night. We enjoyed sample the new cocktails in the Gin & Fizz bar and the Commodore Club. WE docked at the Steinwerder terminal in Hamburg, it's quite a way out of the city centre but there was a free shuttle, we didn't have a wait in either direction. It was a pleasure to be back on board. Read Less
6 Helpful Votes
Sail Date: March 2018
Why did we choose this? Time, Cost, and Destination. Food was great--I know some don't think British Food is good but we really enjoyed it. Frog Legs, Escargot, lamb and more lamb, pub food, we enjoyed it all as well as the sweets. ... Read More
Why did we choose this? Time, Cost, and Destination. Food was great--I know some don't think British Food is good but we really enjoyed it. Frog Legs, Escargot, lamb and more lamb, pub food, we enjoyed it all as well as the sweets. The weakness of the cruise was its entertainment. Now I must say the Brits on board really enjoyed some of the entertainers but as an American they did not appeal to me. The Cunard singers and dancers were outstanding and so energetic. I don't know how they do it. Since we only had 3 stops I really enjoyed the onboard library. Got to read 6 books on the way over. Malcolm Nelson gave a great series of talks on the HM Customs service. My wife really enjoyed the movie selection including the one on Hawkins which was so timely as he passed away as we were on the cruise. Read Less
8 Helpful Votes
Sail Date: March 2018
The Cunard queens have enjoyed a reputation for elegant cruising that we wanted to experience. The 14 day T/A on Queen Victoria was offered at a reasonable rate and we booked it for our first Cunard cruise. We found the public rooms ... Read More
The Cunard queens have enjoyed a reputation for elegant cruising that we wanted to experience. The 14 day T/A on Queen Victoria was offered at a reasonable rate and we booked it for our first Cunard cruise. We found the public rooms spacious and well appointed. The theater/showroom is large enough to accommodate all of the passengers in the two shows each evening without reservations. There is a large ballroom where nightly big band dancing is held. The main dining venue, Britannia, and the buffet are nicely decorated and of adequate size. There is a promenade deck that goes completely around the ship. Our balcony cabin was clean and of average size with a balcony that was slightly larger then the average cruise ship balcony. The food was of the same quality one would find on Celebrity or Princess. The service was slightly better than average. We were concerned about the assigned table dining for two weeks, but found our other six table mates most enjoyable. Surprisingly, there are only two alternative dining venues, a French restaurant at a $40 per person up charge and a pub with a smaller up charge (not counting a corner of the buffet that was roped off where one can dine at a $20 up charge). Entertainment on the ship was geared to the mature audience. Shows by the cruise ship staff were better that those on the average cruise ship. Shows by other entertainers were mixed, some better, some not so good. There were at least three speakers who each put on a series of talks during the cruise. All were interesting and educational. A string quartet and a harpist provided classical entertainment daily during tea in the ballroom and at other times in the atrium. The orchestra/big band provided ballroom dance music daily. The dances were well attended and the ship provided male and female dancers so singles could enjoy dancing. Give Cunard a try if you find a cruise that interests you or if you enjoy ballroom dancing. Don't feel you're missing something if you stay with your regular cruise line. Read Less
2 Helpful Votes
Sail Date: March 2018
This was my 32nd sailing, my 6th with Cunard. I love Viking but Cunard may have the edge in terms of elegance and tradition. A beautiful ship, not too big, expertly run -- what more could one want? Well, ok, a couple things: I wish there ... Read More
This was my 32nd sailing, my 6th with Cunard. I love Viking but Cunard may have the edge in terms of elegance and tradition. A beautiful ship, not too big, expertly run -- what more could one want? Well, ok, a couple things: I wish there were more variety on the lunch buffet and I wish there was popcorn to go with the movies, but these are quibbles. The breakfast buffet had everything I could want and dinner in the dining room was excellent. Our waiters were professional yet friendly, helpful and knowledgeable, steering us toward things we might like (based on what we had already liked) and steering us away from a couple other things. The quality of the food was right up there with Viking. The theatre, the dance floor in the Queen's Room, the beauty of the public spaces in general and the lack of ship-wide announcements (except from the captain at noon) were all part of a wonderful voyage. And of course that great Cunard tradition, afternoon tea, was much appreciated. Finally, I attended six different classical music concerts -- who else at sea offers such sophistication? I don't go to shows much but I made an exception for a concert featuring ex-members of the Moody Blues and 10CC. It was great! Read Less
16 Helpful Votes
Sail Date: March 2018
We had been on the Queen Mary 2 several years ago and was looking forward to another Cunard trip. Pros: 1. a beautiful ship 2. good food (down from last time, but still very good at most meals) 3. greats ports 4.good ... Read More
We had been on the Queen Mary 2 several years ago and was looking forward to another Cunard trip. Pros: 1. a beautiful ship 2. good food (down from last time, but still very good at most meals) 3. greats ports 4.good entertainment Cons: 1. Horrible staff!! 2. room was filthy (wish I had taken pictures because no one would believe it) 3. Aside from the head waiter - NO ONE bother to learn our names. No one. Not our cabin attendant, not our waiter, not the bartender at the bar we had drinks at every night. 4. In an effort to meet all of the ports of call, the ship went right through a bad storm, instead of going around it.The cabins in the front and especially the back had it particularly rough. 5. The buffet (outside of meal times) was awful. 6. People onboard got sick and they had to take precautions. They never pulled people from the bars that were overstaffed to help. It could take you up to 20 minutes to get a cup of coffee because they had to serve you. 7. While the ship was under rules for the flu, there was a person at each entry to the buffet to pass out hand sanitizer. Once the precautions were pulled so were the people passing out the hand santizer. After this RARELY did I see crew using the stationary hand sanitizer. I thought no wonder the norovirus spread through the ship! Read Less
3 Helpful Votes
Sail Date: February 2018
The cruise visited places that were not easily accessed by road. The ports and opportunity to visit Macchu Piccu was amazing. The Panama Canal transit was fascinating. However, we felt the Queen Vic could do better. Why with all the ... Read More
The cruise visited places that were not easily accessed by road. The ports and opportunity to visit Macchu Piccu was amazing. The Panama Canal transit was fascinating. However, we felt the Queen Vic could do better. Why with all the focus on ocean environmental responsibility does the ship use plastic cotton buds( refer David Attenborough,) plastic straws, plastic spoons, endless small plastic toiletrie bottles. The whole company could be an environmental leader -very disappointing. When is this stopping.? The cabin steward was pleasant but not very efficient-coffee/tea supplies not identified and replenished. Glasses and cups not always cleaned. Some items found in cupboards from previous occupants. Food was disappointingly bland compared with Queen Mary and Queen Elizabeth in past five years.. The Staff at Britannia restaurant at breakfast could be offhand, arrogant,and overly officious. Generally the staff were excellent and coped well with the extra work involved with the outbreak of gastro -enteritis. Read Less
18 Helpful Votes
Sail Date: January 2018
We recently sailed South America 50 days roundtrip from/to Fort Lauderdale on Queen Victoria. Main reason for selecting this cruise was the destination ports of - Barbados, Rio, B Aires, Montevideo, Santiago, Lima, Montechristo, Equador ... Read More
We recently sailed South America 50 days roundtrip from/to Fort Lauderdale on Queen Victoria. Main reason for selecting this cruise was the destination ports of - Barbados, Rio, B Aires, Montevideo, Santiago, Lima, Montechristo, Equador home of Panama Hats and passage through the Panama Canal - Belize was also a pleasant surprise. The service we received from our cabin steward and restaurant and bar staff were excellent - these were by far the most helpful and best people onboard. The ships decor was very good, although a little dark in the main areas and too bare in the deck corridors (a few pictures would help). However, i would never cruise on this ship again and possibly never again with Cunard. Embarkation was a 5 hour nightmare, leaving Miami hotel at 10.00 am on a 45 min journey to FLL to then be left sitting in a waiting room with hundreds of passengers for 3.5 hours without water or any real explanation for delay. - Cunard are not good at organisation or communication - they appear oblivious to the frustrations of their customers, many of whom were as equally upset. Unfotunately this problem continued throughout the trip - we booked many shore excursions and were herded along lengthy queues into either the ballroom or theatre to sit for minimum 45 mins whilst the ship berthed or cleared immigration etc with little recognition from the shorex staff as to the poor quality of communication and organisation - only a condescending thank you for your patience over the speakers. Our final disembarkation was the worst experience and poorest organisation I have ever encountered. We were asked to vacate cabin by 8.00am latest and removed from ship by 8.15am to queue for almost 2 hours as we cleared US immigration (could have been done onboard as with other ports) - then transferred to a nearby hotel curbside and placed in a ballroom with hundreds of other passengers to await instructions about transfer to airport. There was no Cunard representative to be found, only an outsourced contractor service agent. Shuttles were arranged throughout the day - ours being the final transfer at almost 5.30pm to travel through Miami rush hour for nearly 2 hours - why we were not taken to Miami in the morning begs belief. Our driver dumped us outside departures some 25 to 30 mins haul with multiple suitcases to our check in desk. Ship to check in desk took almost 12 hours - if that is Cunards idea of hospitality and Customer service, then we, as will many others we spoke to, will not be enduring with Cunard again. The ship suffered many problems during this Exotic World Cruise - power failures, near disaster rounding Cape Horn as crew were stranded trying to take photos from a jet boat that took over 5 hours to rescue due to extremely hazardous waters and weather conditions, multiple outbreaks of throat infections, flu and gastro illness plus noro virus isolations and 5 days emegency hygienne controls due to a reported 4% incident level. If you like ballroom dancing, playing cards and dont mind paying extortionate wine prices, being entertained by acts from Britains got Talent style shows and like to be in bed between 8.30 and 9.30pm - Queen Vic may be for you, but not us. WiFi is more dial up than broadband. Read Less
8 Helpful Votes
Sail Date: January 2018
Our most recent cruise was with Cunnard on the Queen Victoria for fifty days circling South America. We chose this cruise for it's exciting itinerary. We had not previously cruised with Cunnard but were looking forw ard to it's ... Read More
Our most recent cruise was with Cunnard on the Queen Victoria for fifty days circling South America. We chose this cruise for it's exciting itinerary. We had not previously cruised with Cunnard but were looking forw ard to it's legendary excellence. The ship was beautifully appointed and well maintained. The staff and service at dinner, in the lounges, and shops was excellent. The cabin steward was outstanding. However, there were disappointments. After a tiring and curt embarkation in Ft. Lauderdale, my luggage was missing for six hours after we were at sea. It was found with tags attached. When we disembarked fifty days later, one fully tagged bag was missing. It was found in the area of unlabeled luggage, tags intact. The food was sometimes good but on the whole was mediocre.. It was not of the expected Cunnard experience. The wine list was good but outrageously overpriced. In contrast, the wine served at the Commodore's receptions was of the cheapest quality; certainly not on the list. The evening show entertainment was amateurish. There was a lack of entertainment planning. When one venue was offered, there was no alternative. There was virtually no simultaneous entertainment across the ship. The tour office had organisational difficulty in the manner of disembarkation to the tour . busses. They diden't seem to be on top of tours arranged. We had engaged a private car in Buenos Aires for a full day but the vendor insisted it was a half day. Queen Victoria"s mistake was our loss. The ship had a power failure and multiple elevator repairs. The ship was refurbished last year but I wonder if enough attention was given to it's ventilation system. There were initial health issues with flu and upper and lower respiratory disease. This was followed at the end of the cruise by a norovirus spread that led to gastric problems. The level of disease mandated emergency hygienic food control measures just five days before disembarkation in Ft Lauderdale where CDC personnel boarded. Most of the passengers were elderly. There were canes, walkers, wheel chairs and scooters. Many came to dance to recorded or live music in the beautiful ball room. Some never left ship. We are classed as elderly but prefer a more fun and organized cruise. lWe will nevr board the Queen Vicoria again and probably not Cunnard either. Read Less
17 Helpful Votes
Sail Date: January 2018
We chose this cruise from Southampton to Fort Lauderdale because we like days on board the ship and the 11 day voyage from Southampton to Forty Lauderdale is perfect for us. We had done the same voyage the year before -since when the QV ... Read More
We chose this cruise from Southampton to Fort Lauderdale because we like days on board the ship and the 11 day voyage from Southampton to Forty Lauderdale is perfect for us. We had done the same voyage the year before -since when the QV has undergone a refit which has improved the ship although it has created yet another tier of special client which may be good for Cunard but does nothing to integrate passengers. . The itinerary changed due to bad weather and missed Bermuda on the outward stretch but for those doing the whole cruise the commodore did not rule out visiting Bermuda on the return journey which of course does nothing to help those only doing the 11 days to Fort Lauderdale!! We ate in the Britannia restaurant for all meals as we believe it is easier to control what you eat there rather than the buffet! The quality of the food was very good, the range likewise and the choice was sufficiently wide for even the most fastidious.. There was a wide range of activities on board from bridge to table tennis to art appreciation to many dancing classes at different levels to wine appreciation to very good speakers including David Gower who was extremely entertaining even if you knew little about cricket. . Ex US ambassador Peck was also extremely good in his knowledge and background . . The entertainment was generally very good and was certainly varied Any gripes - well yes. Wine remains very expensive and therefore most passengers drink water with their meal . Wine must be purchased at duty free prices and it really is time for Cunard to pass that saving on to passengers . We bought a reasonable amount of drink on board with us as you are allowed on Cunard although we did drink in the lounges as well. . In that Cunard is one of the few lines to treat its passengers as adults and for that they deserve applause. Dressing up is not for everyone but we enjoy it and as this was our second Cunard cruise we have become more used to it. .I saw an article on a forum asking what is the least a lady can get away with dress wise and you did see on formal night many ladies with a sparkly blouse and either nice neat trousers or a skirt to match. .On the whole most people travelling on Cunard do dress up and yes if you dont mind too much that is part of the fun! Read Less
12 Helpful Votes
Sail Date: January 2018
Cabin was dowdy, old stained curtains, shower smelt of mold! The fan didn’t work so the mirror fogged up so much you couldn’t see a thing in it! Bathroom wasn’t cleaned properly! Black stain in the loo, and smelt of urine! Stain ... Read More
Cabin was dowdy, old stained curtains, shower smelt of mold! The fan didn’t work so the mirror fogged up so much you couldn’t see a thing in it! Bathroom wasn’t cleaned properly! Black stain in the loo, and smelt of urine! Stain of looked like dried on milk up the wall! They seriously need upgrading! The money Cunard have spent on upgrading has not gone into the balcony rooms, I guess it’s gone into the new luxury apartments! Cabin was not vacuumed for nine days! Had to ask for it to be done! Was not clean when we arrived! Food wasn’t great! The choice in the self service restaurant wasn’t good on some days! Shows were very good! Costumes were amazing! Commadores announcements were good, he kept us informed of the weather etc! The wine sommelier was excellent! The entry into Fort Lauderdale was long and tiring with only four immmigration officers to check in over two thousand Passengers! I felt sorry for the old and infirm of which there were many! The art classes were so busy with so many people we only went to a few then we gave up as it was to crowded! This was our tenth Qunard cruise! We won’t be doing another! Very disappointed! It is no longer a so called “luxury”experience! Read Less
10 Helpful Votes
Sail Date: January 2018
This was a four night cruise to Hamburg early in January. We'd only ever cruised with Fred Olsen before so this was something of a taster. Would prefer to rate this as between average & very good. Embarkation at Southampton, ... Read More
This was a four night cruise to Hamburg early in January. We'd only ever cruised with Fred Olsen before so this was something of a taster. Would prefer to rate this as between average & very good. Embarkation at Southampton, was lengthy, we had to queue for about an hour. Maybe that was because we arrived earlier than the time stated on our reservation but if you've travelled some distance you're hardly likely to leave things so as to arrive bang on time. Cabin (or stateroom as they call it!) was lovely, large with a balcony. Plus a very welcome half bottle of sparkling wine. Public areas were very sumptuous, especially as the Christmas decorations were still up. One thing which had put me off the likes of Cunard was the formality. Fortunately there were no formal nights on this short cruise but even on "informal" nights, men still have to wear a jacket to the restaurant! This is completely crazy as whenever you sit down at the table, you can take your jacket off and no-one minds. You can even just wear a t-shirt under a jacket and that seems to be considered ok. Stupid really. Food was good but no better than Fred Olsen. Not what I would term fine dining as someone did on the roll call for this trip. The other annoying thing was the price of wine. Lowest price was about £30 per bottle, or £10 for a large glass. Result was not very many people were drinking wine at dinner. If they lowered the prices I'm sure they'd sell a lot more. One nice thing was that they allowed you to bring bottles on board for consumption in your cabin. The theatre is beautiful, extending through there decks, and very comfortable. Entertainment was so-so. More professional than on Fred Olsen but not necessarily more enjoyable. Lectures were good, informative & well delivered. Staff were very good. Never say never but not sure I'd do another Cunard trip, I only cruise because a) my wife won't fly and b) it allows you to visit places not otherwise easily accessible, eg the Norwegian fjords. I don't go for the cruising experience as such but realise that many people do. I prefer Fred Olsen for less formality and better drinks prices. Read Less
19 Helpful Votes
Sail Date: December 2017
We have cruised with P & O, Princess, Royal Caribbean, Fred Olson and Thomson and this was our 8th cruise and as Cunard are regarded as the number one in the cruise ship ratings we were looking forward to our 5 night New Years Cruise ... Read More
We have cruised with P & O, Princess, Royal Caribbean, Fred Olson and Thomson and this was our 8th cruise and as Cunard are regarded as the number one in the cruise ship ratings we were looking forward to our 5 night New Years Cruise to Bruge, Amsterdam and Cherbourg. We had just checked into our cabin when a tannoy announcement from the Commodore of the ship informed us we wouldn't be visiting Bruge after all and we would head straight to Amsterdam to ensure we were in Amsterdam for New Years eve instead of cruising out of Amsterdam at 1.00am on New Years day we didn't actually cruise out of port until 9.00am which meant we lost some of the New Year spirit. No compensation was offered for the change in itinerary and with the currency charges the cancelled trips ended up costing us extra money as the extra commission transaction charges were not taken into account to transfer back from dollars to sterling. On a positive note the fireworks in Amsterdam port were fantastic and worth the trip up to the outside desks to get the best panoramic view. Our cabin was off a good standard (7059) and was cleaned and serviced to a high standard. We had a small problem with the noise of the air conditioning unit but our room attendant reported this and it was fixed on day 2 of our cruise. Food and service for dinner in the main restaurant was poor, menus were not particularly adventurous and certainly were not matched to the countries we were visiting as per the suggestions in the Cunard brochure and off a much lower standard that other cruise ships we have travelled on before. Service was rushed at dinner and staff whilst not unpleasant did not seem to want to be there serving us. There appeared to be a lack of supervision in the restaurant at dinner, not once were we asked if food etc was ok and a few people at our table left their main courses due to poor quality of meat etc. Service and food at breakfast and lunch was so much better. The service and food in the Lido was of a very good standard and room service was also good. We had afternoon tea on 2 afternoons in the Queens Room which was very nice and well organised. The general bar areas on the ship are small for the number of people on board and we were unable to get seating for a pre-dinner cocktail etc during our 5 night stay, we visited the pub on a couple of occasions but service at the bar was very curt and slow, again no supervision of staff was apparent. There is only 1 theatre on board the ship, evening entertainment was good, however the general daytime activities schedule was the same each day and a bit boring and was more suited to the over 70's rather than the majority of passengers who were in the 40 to 60 age range. We were disappointed to find that the wine tasting was also cancelled with no reason given. We didn't get to see the Commodore or Captain during our cruise and they didn't appear at the New Year countdown which was also disappointing, they kept a very low profile throughout the cruise apart from hearing them on the tannoy announcements. We spoke with many people who advised us to give Cunard another try but perhaps opt for the Queen Mary next time, they were also disappointed with this cruise and the standard of service and said it wasn't the normal standard provided by Cunard. On our arrival back into Southampton we were unable to dock back at the original berth but coaches were provided to take us back to where we should have been docked to enable us to pick up our car. A disappointing cruise overall and not as enjoyable as the cruise we did previously with P & O at New Year in 2015. Read Less
4 Helpful Votes
Sail Date: December 2017
This was the first time for us to take a New Year cruise. We had high expectations and have cruised Cunard more than 10 times. The ship had been remodelled since our last cruise (Oct 16) and was looking swell. We knew that it would be cold ... Read More
This was the first time for us to take a New Year cruise. We had high expectations and have cruised Cunard more than 10 times. The ship had been remodelled since our last cruise (Oct 16) and was looking swell. We knew that it would be cold and the weather would be changeable but we caught the storm Eileen in full flow. I thought that the portions in the Britannia dining room were definitely smaller than before. The waiting staff were under pressure and told us that the galleys were in chaos and that there would be a longer wait for our main courses on each evening. We had booked 2 inside cabins deck 7 and they were in good condition. Normally book balcony cabins but thought that the weather wouldn't be fair so saved the money for next time. This cruise was twice the price of the same cruise that left earlier in December. Good party atmosphere, ship decorated for Christmas. The drink prices are extortionate probably 3 times higher than a local up market bar. With prices for a large one with mixer around $13. White wine around $8 for a small glass. Overpriced wine and fizz because Cunard know that they have a captive audience. Free toast fizz at 12 midnight on the 31st. Missed out on a port so that the ship could get to Amsterdam on time. Storm Eileen meant force 10 winds and high seas but the ship coped well with this and we arrived back to Southampton on time. ( Wrong terminal but Cunard had shuttle buses back so that we could collect our car. Will probably book again soon for next year but a summer cruise. Read Less
7 Helpful Votes
Sail Date: December 2017
This was our 6th cruise on the QV and the 2nd New Year trip to Amsterdam. We travelled down to Southampton on the 28th Dec and stayed at the Holiday Inn Express just off the motorway and Ideally suited to get to the West Quay shopping ... Read More
This was our 6th cruise on the QV and the 2nd New Year trip to Amsterdam. We travelled down to Southampton on the 28th Dec and stayed at the Holiday Inn Express just off the motorway and Ideally suited to get to the West Quay shopping centre for a bit of retail therapy before embarking the ship. We were pleased to see the ship berthed at Ocean Terminal. We arrived at noon and were processed fairly rapidly but had to wait again to go through security as the ship wasn’t ready to take on passengers. The wait wasn’t too long though - our cabin, Deck 1 outside midships was ready and waiting for us. We dumped our stuff and went to the lido for lunch before it got busy - the ship was full and the Lido the only place to eat if you are not in Grills. The ship was still decked out in its Christmas Finery and looked fantastic. This was our first time back on the QV since her refit. The new wall mounted flat screen TVs are a great improvement. And at last Cunard have put in tea and coffee making facilities in the cabins. Hemispheres is now the Yatch Club and Britannia Club dining is now available for those who want to pay the extra. She does look a little drab in parts though - but not in the main passenger areas. Before we left S’ton, and just after muster stations, Commodore Rynd announced that due to the high winds and sea state we would not be going to Bruge but heading straight to Amsterdam to up our chances of getting into Ijmuiden and the North Sea Canal. This turned out to be a good call. There was a force 8 blowing for most of the journey over to Amsterdam. The QV proved to be very steady given the weather conditions. This gave us an extra sea day to relax. Very welcome after a busy Christmas. We were disappointed not to visit Bruge but I have visited Bruge on a number of occasions inc a long weekend (which I would recommend to give it justice). We took the opportunity to lunch in the Verandah Restaurant. It costs $20 but we think it’s worth it. It was already fully booked up for Dinner throughout the trip. I attended one of the guest speaker presentations - it was OK. It was interesting to hear a barrister talk and how Programmes such as Judge John Deeds give such a false impression of how the law works. We arrived in Holland about 9pm ships time (the QV stays at GMT throughout the trip). It takes about 3 hrs to get through the lock and North Sea Canal into Amsterdam - but lovely calm waters. On New Years Eve We breakfasted in the Britannia Restaurant where we took most of our meals. We then set out for the railway station that is a short walk away from where the ship berthed. We decided to visit Delft as it was a miserable day weather wise and we have “done” Amsterdam on numerous occasions before. There are regular trains to Delft, a lovely little city famous for its pottery and the home of one of the Dutch masters Vermeer. It takes about an hour to get to Delft and cost €26 return each. The journey takes you to the Hook of Holland. You really get a sense of how low lying Holland is and how vulnerable to the North Sea. The Vermeer exhibition is worth a visit if you are interested in how Vermeer worked with light and texture. We arrived back on the ship at 5 ish. Grabbed a scone or two from the Lido and relaxed with a drink before getting ready for New Year’s Eve Celebrations. The QV is much more a party ship on the 5 day trips. The average passenger age must drop by a half. I think there were more people from Japan, Germany and the USA than I remembered from the trip we did 2 yrs before. Everyone I saw was glammed up and the ship and it’s occupants looked fantastic. There was lots going on all over the ship. We watched the Dutch New Year fireworks at 11pm ships time. The Dutch had been letting off fireworks throughout the day and it really goes ballistic at midnight with displays taking place everywhere you look. This time there was literally our own display just off the bow of the ship - amazing. Luckily it had stopped raining too so there was many of us out on deck watching the show with lots of oohs and wows. We then celebrated GMT New Year with the Commodore and ships company in the Atrium and a Champagne Waterfall followed by a boogie in the Yacht Club. We left Amsterdam at 9am on New Year’s Day. This was the first time we had traversed the North Sea Canal in day light and was quite interesting. We ate in the Verandah restaurant again and had a fantastic view of the scenery and lock. We were heading for Cherbourg so effectively another sea day and another very relaxing day - busy doing nothing. We went to the show Hollywood Rocks that we enjoyed. The standard of singers and musicians throughout the ship is fantastic. It’s what sets Cunard apart for us though on a completely different level Thomson/Marella’s Entertainment teams are also second to none. The weather in Cherbourg was dismally wet and windy - but this is winter in the North Sea and Channel so our expectations were not high. We wandered the town, bought wine in Carrefour and returned to the ship. We were told by the Commodore that the weather would be very poor - storm force 10 with 9m waves. He would hug the French coast till 10.30 pm then make “a run for it” my words not his, The winds would be hitting us broadside so to expect some sudden movement and keep fingers away from doors! And so it proved. The QV handled the storm very well. We had chosen midships and deck 1 as it’s the most stable part of the ship and apart from the odd bump it was not an uncomfortable night although the noise of the waves hitting the ship was quite loud - the downside of being so low. However we did suddenly list to the left and kept listing for quite a long time before gradually righting. It certainly sent things flying off shelves - a reminder that we are not in a state hotel. We learnt next day we had a 7 degree list. The high winds in Southampton also meant we were unable to dock at the Ocean terminal where our car was - coaches therefore would ferry us back to ocean terminal. Disembarkation was reasonably straight forward though having to wait for coaches delayed our journey home by an hour but at least we were all safe and sound. A very enjoyable trip. In general. The cabin was well looked after by our steward, the food and choices were excellent, we only saw one show and that was very good. It was reasonable value for money. I would recommend the Verandah lunch if you are Britannia Class Cunard’s drink prices are getting very steep and worse for us sterling using Brits - the service charge on drinks is an American habit that is not necessary. A free glass of bubbly at midnight would have been graciously accepted especially as Cunard changed its World Club criteria from 5 + night’s to 6+ night’s just before the 5 day cruises took place - so World Club members didn’t get a cocktail party and us platinum members didn’t get a wine tasting or priority embarkation. We didn’t take any excursions as happy to do it ourselves. Would we do it again - there are other places to celebrate New Year we’ve yet to try. Read Less
4 Helpful Votes
Sail Date: December 2017
We sailed over New Year’s Eve, out of Southampton, with family & friends. This was our first time on Cunard. Windstar, by far, remains my favorite. We stayed 2 nights pre-cruise in London, it was a good choice. The ride to ... Read More
We sailed over New Year’s Eve, out of Southampton, with family & friends. This was our first time on Cunard. Windstar, by far, remains my favorite. We stayed 2 nights pre-cruise in London, it was a good choice. The ride to Southampton was almost 2 hours. Embarkation was smooth and trouble free. The ship itself was very nice. It was a bit glamorous and was still decorated for the Christmas holiday. All public areas were very clean and the ship itself is spacious. It was larger than I expected. The cabin seemed to be of almost standard size compared to other cruises, but had a very small bathroom – 1 sink, and a tiny shower. I found the number of electrical outlets to be adequate for us. The bed was very comfortable with extra pillows (5). Closet space was tight. There were plenty of bars on board, including an English Pub and a Gin Bar. Entertainment was fairly respectable: top floor had a piano player in one lounge, and then a live band mixed with a disc jockey in the dance room next door. Occasionally there was a Harpist or a quartet in the main lobby. Also the orchestra would play once in a while in the Queens Room. There were 2 shows each night in the Main Theater. I’d give each venue and performance a 4 out of 5 rating. Something I thought was interesting – one show was called Hollywood Rocks. They performed some song & dance from Hollywood for almost an hour, then ended with 7 Abba songs (which was the best part) … but Abba has nothing to do with Hollywood. The main dining room was very nice – good menu and very good service (incredibly speedy service from my experiences with main dining, and always with a smile). The buffets were always good but especially the New Year’s Eve midnight buffet (however, I missed it, but my travelling companions went on and on about how nice it was). The New Year count down was great. We were in port in Amsterdam for the midnight count down(11pm ship time) & an impressive fireworks display, then down to the main lobby for the ships countdown(midnight ship time). Cunard did it right; providing multiple venues on board to choose from. We chose the Queens Room where the orchestra was playing. Count down, hats, noise makers, balloon drop, and glasses of Champagne were provided. The casino was lively and the dealers made it enjoyable. The casino used American dollars which surprised me. Due to poor weather our stop in Belgium was cancelled, creating a 2nd sea day. We had 2 activities pre-booked for Bruges via the internet, confirmed 3 weeks prior to the cruise. We lost both with no refund. My advice would be – Do Not pre-book anything unless it’s through the ship itself. The other 2 stops were interesting - Amsterdam & Cherbourg. However …. The ships staff seemed to be put out – especially the bar staff at the Pub. Wow, these guys were terrible. They were always grumpy with a short attitude. With the other staff it was hit or miss with how we’d be greeted and treated. Maybe it's just the British attitude, I don’t know, but I certainly didn’t like it. The daily activities were hit or miss too – people would show up, but the event might be cancelled, you just never knew. The fellow passengers on Cunard were ok, but a little stand off-ish and boring. Dare I say "non-adventurous"? We are used to warm weather cruises, to destinations like the Caribbean and Mexico; usually with Americans, and I’ll say that Americans are much more enjoyable to be with. Dressing up in the evenings was very nice, our group enjoyed that, with Tuxedos and formal gowns for New Year’s Eve. Another cruise on Cunard? I might be talked into it one day. But my next cruise will find me back on Windstar. Read Less
10 Helpful Votes
Sail Date: December 2017
Lured by an offer of free drinks for the Grills, we thought we would try this Christmas cruise. We have been with Cunard many times, but never over Christmas. The Christmas aspects were great: elegant decorations, carol services, good ... Read More
Lured by an offer of free drinks for the Grills, we thought we would try this Christmas cruise. We have been with Cunard many times, but never over Christmas. The Christmas aspects were great: elegant decorations, carol services, good food, and Santa's visit via the funnel for some very excited children and almost equally excited adults. We were lucky with the weather in the islands, which was bright, sunny, and fairly warm, though we then had to make a dash to a very wet La Coruña to avoid a bad storm. The manner in which Commodore Rynd kept us informed of what was going on was exemplary. Other than the Christmas aspects, we enjoyed all the things we have come to expect on a Cunard cruise. The food in the Grills was very nice, and the service excellent. There was a wide choice of dishes, and we were regularly asked if there was anything else we wanted. The highlight was the wonderfully deliciously unctuous roast goose on Christmas Eve. We were on a table for two, between two others, and were lucky that their occupants were delightful, lively, interesting, and fun. We used our World Club voucher for an Indian meal in Coriander, which was very enjoyable change. Tea, served in the Princess Grill Restaurant, was fine. It felt less cosy than it used to be in the Lounge, but now there is plenty of space for everyone. The cakes, scones, and sandwiches were very good. The Q4 cabin was sparkling and spacious, as one would expect, and serviced very efficiently by the Butler and his assistant. I found the bed was very comfortable, and was surprised that my request to shoreside that it be made up with blankets had actually got through to the ship. Apart from the first day and the last two, I was able to spend some time on the balcony. Embarkation was as efficient as usual, although a lot of people turned up together for parking, but we were soon processed. We did not do any excursions, but simply wandered round the ports, which worked fine, except in Lanzarote, where an excursion would have been worthwhile, as Arriceife was rather dull. Disembarkation was delayed by a potentially serious incident, when an unexpected gust of wind separated the airbridge from the ship. Again the Commodore kept us very well informed. Throughout the ship, the atmosphere was great, and the crew endlessly friendly and courteous. Sometimes I wonder how they manage it. The ship itself never seemed crowded, but has a pervasive elegance and calm. Overall, it was a very enjoyable experience, and certainly one I would recommend, if you want to try Christmas away. Read Less
9 Helpful Votes
Sail Date: December 2017
This was our first time on Queen Victoria although we have been on Queen Elizabeth many times so finding our way around the ship was easy as they are almost identical. There appeared to be congestion at the docks as we had to wait in a ... Read More
This was our first time on Queen Victoria although we have been on Queen Elizabeth many times so finding our way around the ship was easy as they are almost identical. There appeared to be congestion at the docks as we had to wait in a queue in the car park for about 20 minutes before being directed to the terminal for unloading the car. We had booked the car in with CPS who whisked the car away and we were on board within 30 mins. The cabin was as expected. We had booked the Princess Grill and our table was near to the entrance as requested. Service throughout the ship was very good, particularly so in the restaurant where nothing was a problem. I have a special diet and ordering off menu was never problem. For the first couple of days service was slow but then it settled down. My only complaint is that the food was never hot. Entertainment was varied - Walk like a Man were excellent, guest lectures were good, production shows not to our liking. Bearing in mind the average age group why the don’t include music by Cole Porter, Irvin Berlin, Richard Rogers etc is a mystery to me. There have been some cut backs - no olives with drinks in the Grills lounge and where petit fours used to be served on a little stand now you get about four on a plate. They’re chipping away at little things all of the time. Overall a very enjoyable cruise and look forward to another. Read Less
5 Helpful Votes
Sail Date: December 2017
My partner had done the QM2 Transatlantic but I had never cruised before so it was all new to me and I wasn't entirely sure what to expect. We had a wonderful time on the Queen Victoria over Christmas last year, i'd thoroughly ... Read More
My partner had done the QM2 Transatlantic but I had never cruised before so it was all new to me and I wasn't entirely sure what to expect. We had a wonderful time on the Queen Victoria over Christmas last year, i'd thoroughly recommend it for anyone looking to get away over the festive period. We chose a deluxe inside on deck 1 and were very pleased with our cabin. There was plenty of hanging space, the bed was very comfy and our room attendant (I can't remember his name) was very good, our room seemed to always have been done whilst we were at breakfast. I thought not having a window would bother me, but as we spent very little time in our cabin I honestly didn't notice it. The food in Britannia was delicious; we ate in there every evening and a couple of lunch times (we found the lunches better than the dinners on some days). We also enjoyed breakfast in there each morning as buffets aren't really our thing. My partner and I are both in our 20's and were at the younger end of the scale on the ship, but this didn't bother us. There was plenty to keep us occupied and we made some great friends whilst on board. The ship was done up beautifully for Christmas, and we all received a lovely Cunard Wedgewood plate on Christmas morning, which was a nice gesture. The officers did a Carol Concert one evening which was enjoyable and there were other festive things one could get involved. My only slight negative from the whole cruise was the prices in the bar (as pointed out by many other people), meaning we didn't drink as much as we usually do when we holiday in other places. If they lowered the prices just slightly, I think the bars would be much busier in the evenings. We purchased a FCD whilst on board and have already booked again for October. This time we're going to try an Ocean View and see which we prefer moving forward. Read Less
6 Helpful Votes
Sail Date: December 2017
Whether it’s far into the most remote and hostile reaches of the Atacama desert, deep in the abyss of the Marianas trench or in the bowels of a seething volcano there will be no place on the planet where some inconsiderate ... Read More
Whether it’s far into the most remote and hostile reaches of the Atacama desert, deep in the abyss of the Marianas trench or in the bowels of a seething volcano there will be no place on the planet where some inconsiderate knuckle-dragging cave dweller has not foisted his screaming, bawling brat toddler on the sensibilities of peace-loving holiday makers. Thus it was both in the Britannia and the Lido buffet restaurants of Cunard’s magnificent Queen Victoria. In general, Cunard’s customer base would be well-off retirees with a smattering of younger inquisitive explorers who feel the need to be acquainted with the reputed delights of the cruise scene. Cunard promotes the excitement of travel in various grades of luxury with the added novelty of dropping in for a day or two at resort ports around the world so that tastes of exotica can be sampled with the reassurance of coming back to the mother ship at the end of the day. There are distinct attractions in this leisure market but some disappointments for the unaware. Cabin is a long bygone term and modern guests enjoy “Staterooms”. The degree of stateliness is directly proportionate to the price paid and this might vary from a few hundreds to tens of thousands of pounds for the same cruise which might be from 3 to 100 or more nights. Dining options and degrees of restaurant sumptuousness vary with the stateroom grade, though the menu will be impressive throughout. Standards of dress at the twilight of the day are expected to conform to smart semi formal or full evening dress depending on ship’ schedules. Food is of consistently high quality, free and abundant for better than 22 hours a day but alcohol is an extra at breath-taking, some say obscene, prices and in US dollars. Various supplements, additions and extras will rack up a hefty load on the unprepared wallet accompanied by a 15% surcharge on shown prices. Liberal use of Wi-Fi might set you back hundreds of dollars. Cash on board is considered somewhat vulgar and cruisers are issued with an identification card which is used for ingress/exit for the ship, stateroom doors and payment. At port visits, shuttle busses are arranged to ferry the troops to town centres or on numerous ship’s excursions arranged by a dedicated team but the cost of the any trip will considerably exceed the same expedition if arranged in port at the roadside or via local taxi. Entertainments aboard ship will satisfy practically every whim with dancing, theatre entertainments, recitals, concerts, lectures from celebrities, art exhibitions, film shows, card games and instruction in subjects as diverse as computer use and painting classes. Cunard identify very strongly with the romance of ocean travel from the golden era of the 20th century and this is reflected all over the ship with prominent images of famous liners of the past and photos of film stars, celebrities and luminaries sporting camelhair coats, wide flared trousers, pearls and silk scarves. Many of the traditions and customs from the past including deck quoits and the cigar room remain along with clumsy 1900 era slatted wooden deckchairs on the outer decks which are cripplingly uncomfortable. Titanic passengers must have been delighted to get off. Whilst lifeboat drill is no longer practised, passengers will get a stern telling off if they fail to attend the safety lecture which includes instructions and practice on the donning of lifejackets. Stateroom televisions show the ship’s progress in the manner of an airliner screen, a bow camera, updates from the entertainment director, lectures you may have missed, dress code for the evening and a selection of films and News broadcasts in various languages with repeats of popular UK TV shows. Sundecks are screened from the wind and surround at least 3 swimming pools with towels to hand for those intrepid enough to be thrown up and down the pool in rough weather. The ship’s furnishings and décor outdo the extravagance of the finest hotel and stateroom refinements and comfort are particularly impressive with the caveat that bathrooms might be bijou. As with all ocean travel Queen Victoria is not immune to vagaries of weather and rough seas can bring on the misery of seasickness. Modern developments in ship design include stabilisers under the waterline which reduce the amount of roll and larger ships such as Victoria suffer less from the pitching motion you might have experienced on cross channel ferries. Daily, the captain announces progress and expectations of weather conditions with times of arrival. If you consider yourself tolerant of motion sickness, happy with confinement in a big village for a few days and fancy brief samples of holiday destinations which would otherwise takes years to achieve, then the ocean wave may be the life for you. Read Less
8 Helpful Votes
Sail Date: December 2017
As to be expected the itinerary was changed due to the weather although we did make 3 ports as planned but Rotterdam instead of Amsterdam Zeebrugge on a different day and Cherbourg. I had decided to go into a Q5 and there is no ... Read More
As to be expected the itinerary was changed due to the weather although we did make 3 ports as planned but Rotterdam instead of Amsterdam Zeebrugge on a different day and Cherbourg. I had decided to go into a Q5 and there is no mistaking the cabin is a move up from the standard cabin. The fact the bathroom has his and her sinks a shower and a bath tells you all. 4189 is an aft corner balcony so in warmer climes you could fit 30 people on it if so inclined! You get a butler and complimentary drinks, but only for use within the cabin. Otherwise this is still a pay as you go ship. The Queens Grill was a bit of a disappointment. The menu and choice is amazing but recent changes means it's not what is once was. The A La Carte menu has shrunk and the number of items that need to be ordered by lunchtime has grown. However my big gripe is how they operate the Grill. As in Britania you have an allocated table, it works for dinner but otherwise you end up, as in my case, as a one on a table for 9! Breakfast and lunch with no thought about maybe offering open sitting so not leaving solo guests, or indeed a couple stranded on a table. The other challenge is guests arriving as they wish. On more than one occasion the cast of Ben Hur poured in at 8pm the table ordered by 8.10 and food arrived 40 mins later. I raised it with the maitre d and he apologised and had my food expedited, which was nice but left the rest of the table waiting. The Grill is supposed to be the pinnicle of culinary experience at sea, it wasn't and for me there was a creeping in of this becoming a bit of a banquet experience. My other complaint is the price of being on board the bar prices and wine list are very expensive and it was obvious that a lot of passengers were voting with their feet and not purchasing. The packages are badly thought out which doesn't help. So would I go back to the Grills, no. For the price you're expected to pay they're not worth it. Yes you get a fab suite with all the trimmings but the Food experience blighted the trip and the Britania, whilst it has its issues, is on balance much better value. My overall 3star may be a tad harsh but based on expectation and £400 a day it's not a 4star experience Read Less
Queen Victoria Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 5.0 4.1
Entertainment 4.0 3.7
Public Rooms 5.0 4.5
Fitness Recreation 5.0 3.8
Family 3.0 3.8
Shore Excursion 4.0 3.5
Enrichment 4.0 3.7
Service 4.0 4.3
Value For Money 4.0 3.6
Rates 3.0 3.7

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