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8 Helpful Votes
Sail Date: December 2018
See cabin review below. The Victoria was in very good order, and nicely decorated for Xmas and NY. No welcome drink despite slick embarkation and with bags in cabin immediately. Entertainment in the evening was above average and ... Read More
See cabin review below. The Victoria was in very good order, and nicely decorated for Xmas and NY. No welcome drink despite slick embarkation and with bags in cabin immediately. Entertainment in the evening was above average and during the day OK with good lecturers in the morning although the port lectures had funny timings. Plenty of quizzes and table & paddle tennis which suits us. The Lido restaurant was good with plenty of variety though just sometimes tricky to find a table . Dining in the Britannia Restaurant - The food was OK but often not exciting, though plates were hot. Service was professional but the waiter wasn't good at the socialising. Need to talk about Service Standards. The service overall wasn't as good as on other ships who do much much better in the Friendliness stakes and for going the extra mile. This was a surprise - not terrible but the others are much better, and we are experienced cruisers. I also suspect that staff were managed by the stick and not the carrot. Docking - Cunard was not in the best position at the docksides so longer walks and in Madeira were supposed to Tender and other ships were docked. Then the sea was rough so we did not get to Madeira! Luckily the NY fireworks were as good as ever - a real plus. Disembarkation was fine. Read Less
3 Helpful Votes
Sail Date: December 2018
We have been on the Queen Victoria before and it has always been a favourite of ours and it did not disappoint. We had a wonderful suite with a full sized Christmas tree as an added bonus. The Butler and his assistant were fantastic and ... Read More
We have been on the Queen Victoria before and it has always been a favourite of ours and it did not disappoint. We had a wonderful suite with a full sized Christmas tree as an added bonus. The Butler and his assistant were fantastic and nothing was ever too much trouble for them. Our suite was always kept pristine and we never lacked for anything. We travelled with our adult daughter so we wanted a second bedroom and bathroom and the suite provided both (although it could be too big for just two people, it all depends on what you are looking for). The Head Maître’ D and Head Waiter in the Queens Grill restaurant were brilliant (as usual) as were the rest of the staff. My daughter has food allergies and they could not do enough to ensure she had a great gastronomic experience. The ship is superbly appointed throughout and the crew in general are very friendly and courteous (just remember to return the friendliness and courtesy to them). We have always enjoyed the Enrichment Program and always proves to be very enlighting. The entertaiment on the ship we have always found to be very average with the occassional highlight. However we were disappointed that they did not have the fencing on this cruise. The ports and shore excursions were good but not brilliant but we knew this before the cruise so they met our expectations. If I have a criticism of the crew, it is with the officers of the ship that seem to refuse to engage with the guests and can be very stand offish. Cunard is the only cruise line that I have experienced this with. Just a point of note, the ship can be quite formal at times so if you like a laid back type of cruise you should do your research before embarking on a Cunard cruise. For us, we would like less formality but it is worth putting up with just so as we can experience the White Star service. We have already booked a cruise on the Queen Elizabeth for January 2020 and we are looking forward to sailing with Cunard again. Read Less
4 Helpful Votes
Sail Date: December 2018
The voyage was to the Canaries from Southampton. At the start , we were a little apprehensive due to the Bay of Biscay but the ship handled it well despite the 4Mtr swells. We had superb food in the Britannia restaurant and Lido, probably ... Read More
The voyage was to the Canaries from Southampton. At the start , we were a little apprehensive due to the Bay of Biscay but the ship handled it well despite the 4Mtr swells. We had superb food in the Britannia restaurant and Lido, probably the best to date. We were also glad to see that Cunard were maintaining the dress code, I did not see anyone who was not dressed to the correct standard. The dress standard is what Canard is all about. The dining staff were extremely attentive and were very keen to try and please. The ship was decorated beautifully in readiness for Christmas, we even had a small Christmas tree in the room. Our Stateroom was very comfortable, the Cunard staff could not do enough for us, nothing was too much trouble. The enrichment activities were wonderful, in particular the NASA talks by Jim Kennedy. Overall the evening entertainment was to a high standard in particular the Cunard show called Hollywood nights, especially the new introduction of the "Greatest showman" which we thought was stunning. Most of the evenings involved late night drinks in the Commodore club listening to a pianist/singer. Overall a fantastic cruise Read Less
7 Helpful Votes
Sail Date: December 2018
We just arrived back home after sailing for 10 nights around the Canary Islands and Madiera. We originally were booked in a Queens Grill Q5 Cabin, but we received an offer from Cunard of purchasing an upgrade to Q1, which we chose to take ... Read More
We just arrived back home after sailing for 10 nights around the Canary Islands and Madiera. We originally were booked in a Queens Grill Q5 Cabin, but we received an offer from Cunard of purchasing an upgrade to Q1, which we chose to take up. For us it was very exciting to be sailing on the QV but to be sailing in a Q1 (The Aquataine Suite) was beyond exciting. We arrived at check in and everything went smoothly. We were on the ship very quickly and we were met at the entrance by our Butler who personally showed us to our suite. The Suite itself is amazing, absolutely huge and well fitted out. A bottle of Lauren Perrier Rose Champagne was on ice for us along with strawberries dipped in chocolate. Our Butler and Steward were both excellent and catered for all our needs. We missed our first lunch in the QG Restaruant as we were late arriving at the ship so we were both very much looking forward to dinner. When we originally booked our Q5 suite, 14 months ago, we booked it on board the QE and we specifically requested a window seat in the restaurant. However once we upgraded we felt that we would automatically be given a very good table. Much to our dismay on arriving in the restaurant we were placed on a table which was quite small and abutted a wooden pillar! Consequently my hb rather than being able to look out towards the sea view looked face on to the pillar.The table was also placed at an odd angle so my hb was also sticking out into the pathway of the waiters. Of course my hb spoke to the Maitre 'D who said he would try and move us. Ironically we found out later that the new couple who were in the Q5 suite we had previously booked, were on a larger table situated in the middle of the huge window! Anyway by the end of dinner the Maitre'D had been able to find us a new table which was as we originally hoped, with full window views. Our first night had therefore been tainted a little with this incident, but we didn't let it ruin which was so far a lovely time. However the first night in our suite was terrible! The sea was a little rough and consequently the ship was rolling a little, but this in itself didn't bother us as we have cruised many times. What was bad was that everything in the suite was rattling, creaking, banging...I felt that the whole room was going to break off and fall into the sea! Not what I expected at all. It was so noisy that both I and my hb just couldn't sleep. We informed the Butler the next morning but all he could offer was a door wedge for the worse offender! Obviously I believe this is a design fault in some way. There is a sliding door between the clothes hanging area and the doors to the toilets which just did not work, consequently it had been wedged open with a door stop. The Butler said he had informed maintenance as it had been like that for some time but nothing had been done so far. The rest of the journey continued to cause similar noises and bangs, depending on the severity of the sea. The engine noise was also very noticeable but we were expecting that being at the back of the ship. Our first morning we asked the Butler for our Ipad, which we had been told on our arrival would be brought each day and our choice of newspapers would be downloaded for our convenience. IT would then be removed in the evening in order for it to be updated. Unfortunately the Ipad never arrived, we asked the Butler twice, the concierge about 3 times but it never did arrive throughout the whole trip! The last disappointment was the width of our very long wrap around balcony. It was only approx 5 .5 foot wide and therefore the only way to stretch out in the (very little) sun was length ways, and the only way to look out to sea was by sitting upright on a chair. When we had been in a Q5 last year the balcony was much wider. It's a pity because I think they have unnecessarily sacrificed balcony space in favour of more room space even thought the rooms are already huge! Overall we had a fabulous trip but there were some downsides to this suite as I have pointed out. Would I go on QV again, yes without a doubt - would I choose this suite again....close call!! Read Less
12 Helpful Votes
Sail Date: December 2018
This was our second in Queen Victoria. But the first since the 2017 alterations. Our reason was partly because the first was so good - not always the wisest reason - and the second because we wanted to get away. Embarkation at Mayflower ... Read More
This was our second in Queen Victoria. But the first since the 2017 alterations. Our reason was partly because the first was so good - not always the wisest reason - and the second because we wanted to get away. Embarkation at Mayflower Terminal, Southampton was flawless. No filling of health forms, no waiting on not so comfortable seats, straight to a check-in desk and on to the ship. I do not know why it was so quick, perhaps because we were latish for boarding. Be that as it may, by far the most efficient and fast. Our cabin on deck 4, with balcony was quite adequate, albeit the shower/toilet cubicle could hardly have been much smaller - significantly less than on our Brittany Ferry just a few hours before. But adequate overall, comfortable bed and well looked after by our steward whom, apart from initial contact, we never saw again. Deck 4 is I think at the lower end of cost structure, but the balconies are larger. Also closer to the theater and Britannia Restaurant levels. But a longish trek for the Lido self service, unless you take the lift. Eating at this catagory of cabin is at the Britannia Restaurant, either first or second sitting, for dining, which for us is either too early or too late, but that is the system. There is no freedom dining on Cunard unless you chose a specialty restaurant or a much more expensive catagory of cabin. There are now on Queen Victoria some very,very luxurious staterooms with restaurants to match, but we were never privileged to experience them. But the entertainment, such as it is, is common to all. Food, then, in the Britannia Restaurant is, for dinner, three courses. Quantity for us was ideal, but for some the portions are small. Quality and variety was on the whole good. Sometimes, very good. Waiter service was attentive skilful and courteous. On occasion however, our team was overpressed by having to deal with the cabin's table immediately alongside us. But overall, dinner was a pleasant experience, and for those careful of their weight, no great risk to it. As to drinks, we did not take any, simply because we live in France and the cost differential was just too great. The sommelier took this in good heart. Fort us, the disillusionment stemmed from the entertainment. This was a ten night cruise, with five sea days, and four ports of call. That results in a lot of time on board the ship. Filling that constructively and interestingly we found difficult. There were four guest speakers. Each was an expert in his given field - not always the case. Each we found interesting but others we spoke to did not. That is the risk. But in each case the lectures - Cunard call them Insight Lectures - were during the morning, often one after the other with just time to change the programme on the computer display machine. After that, for the rest of the day, there was a void until dinner time. So, on a cruise with several sea days, be careful to decide what you are going to do. With inclement weather at this time of year to be expected, you may have to amuse yourself. Reading a book brought from home may not be a memorable way of passing expensive days onboard. On the other hand, this ship has an impressive and extensive library. Evening entertainent: five singing and dancing shows, active but not elegant, with singing at the top of the voice And not the greatest at that. Apart from this, which is fine if you like it, there was one male entertainer, one female pianist who played with over panache apart from Gershwin's Rhapsody in Blue which she clearly loved, one ancient TV show star, and two French acrobats of outstanding ability. Apart from this there was a number of specific interest groups such as story writing, knitting, ipad instruction ( at a cost), gin tasting ( at more cost), and speciality groups which we did not recognise So a comfortable and quite elegant ship with, for us, not enough to do in it Excursion bookable through Cunard were predictable if you have been this way before, which many passengers had. One, the moonscape walk on Lanzarote was outstanding. One in GranCanaria was pleasant. One in Vigo which we wanted to go and booked, was cancelled through lack of take-up. Something which in our experience, happens quite often. Homework before you go may well lead you to local tours at far less cost. As well as cost, if booked, the excursion will go ahead, unless Cunard cancels it. Just as well, in the event, since Vigo was blessed with poor weather. If all else fails, take the Vigo ferry across the estuary. It runs every twenty minutes, costs 2 euros and is fun. If you like that sort of thing. At least close to the water and sometimes pretty rough. Disembarkation is by stateroom catagory, the most expensive first. At deck 4, we were the second to last catagory, but the buffet was open throughout, the table tennis freely available, and offloading the passengers well ahead of schedule, so quite painless. This is a ship which still looks like a ship, even though for some, the alterations to the tiered deck stern has spoilt its lines. If that is not important to you, that does not matter. Would we go on this ship again? Not unless it was something really special. As was our first trip the Lusitania centenary. Read Less
9 Helpful Votes
Sail Date: November 2018
I need to preface my remarks by saying that I have travelled extensively on Silversea and Regent Seven Seas - both are ALL Inclusive cruise-lines. So whilst I was quite prepared to have to pay for my drinks - wow - I was not prepared for ... Read More
I need to preface my remarks by saying that I have travelled extensively on Silversea and Regent Seven Seas - both are ALL Inclusive cruise-lines. So whilst I was quite prepared to have to pay for my drinks - wow - I was not prepared for the totally outrageous prices Cunard was charging - they have managed to take greed to a whole new level - for example - I can buy a bottle of Mateus Rose in Sainsbury's for £5 duty and tax paid - I paid $10.60 for a 250 mls glass of Mateus - roughly £8 - and with 3 measures to a bottle that equates to £24 per bottle and I am assuming that the bottle is tax and duty free????? Come on surely that tearing the arse out of it a bit but then they have the temerity of charging a 15% service charge on top. What is the justification? I have no idea other than "Pure Greed"? Do not know about you but long haul flights are becoming a major bore, so instead of a couple of weeks in Las Vegas or Macau, decided to seek a luxury cruise out of UK and the Queen Victoria provided the answer. I travelled Queens Grill and that was well worth it although I would have like to moved tables and met new people? The food and service were quite excellent. There was a Grill lounge which a true haven of peace and quiet. Due to being mobility challenged - I have artificial knees - I do not do a lot shore excursions as I used to, but I did do one on the cruise - tour staff were rude and very unhelpful - but our tour guide was fantastic and the tour itself was a lot of fun. Given that I was a Queen's Grill customer - the embarkation process was appalling and disembarkation process was a total and utter farce - I do mean a total farce - and this is meant to be an up-market cruise-line - sorry it is not - I was mown down by wheel-chair - basically 2000 passengers were trying to get off at the same through a single disembarkation terminal - it was utter chaos - just to add to pain - no-one told me that "Aqua" tags (Queen's Grill) were laid out separately????? Most depressing of all, is no-one from Cunard it prepared to talk about this? Have fun but if you want to go cruising try another cruise-line? Read Less
10 Helpful Votes
Sail Date: November 2018
Having cruised well over 15 times as a couple (and Cunard Carnival cruises) let's start by saying that the pursers office had a very negative attitude, both in person and on the phone. The cost of drinks is extortionate I.e. a bottle ... Read More
Having cruised well over 15 times as a couple (and Cunard Carnival cruises) let's start by saying that the pursers office had a very negative attitude, both in person and on the phone. The cost of drinks is extortionate I.e. a bottle of wine £5-6 uk over £40 on the ship plus 15 percent. Cost to us well over £350. The food is adequate at best the fish clearly cooked in a toaster. The speciality restaurant - we ordered fruits de mer not frozen de mer. Tasteless and watery. Their disembarkation procedure is manic. Whatever time it states you can get off is irrelevant. Ours was priority one as they allow the corridors to get chock a block with people and do not control it. Very dangerous. When going through security they do not even check the time you are supposed to get off. A free for all. We shall never go with this so called British company again . There is another American cruise company who do it better. Humbly disillusioned. Read Less
8 Helpful Votes
Sail Date: November 2018
It was afternoon tea in the elegant Queen’s Room that proved my undoing. As white-gloved waiters poured me my cup of piping hot tea and tempted me with scones and cream, I knew I had found my spiritual home. I was in heaven. And 12 days ... Read More
It was afternoon tea in the elegant Queen’s Room that proved my undoing. As white-gloved waiters poured me my cup of piping hot tea and tempted me with scones and cream, I knew I had found my spiritual home. I was in heaven. And 12 days later I was six pounds heavier. ACCOMMODATION My cabin was on Deck 2, nicely placed for the theatre, the Britannia restaurant and the all-important Queen’s Room. It was also handy for the library and just one deck above the Purser’s Desk, meaning that on port days it was a short walk to the gangway. On the other hand, on warm sunny days (and we had many) the cabin was some distance from the outside decks on 9 and 10, particularly if you avoid lifts and climb the stairs as I do in a bid to fight the flab. (And look what good it did me!) The room itself was bright and clean with lots of wardrobe space and a generous helping of drawers. It also had Noe, a friendly and efficient steward who did a wonderful job and was on hand to respond to special requests. Champagne flutes to share a bottle with friends? They were in my fridge within the hour. THE PORTS Cruising the coastline of Spain and Portugal in November can be risky in terms of the weather. Biscay was choppy and La Coruna, our first port, was cold and wet as we came alongside. From then on, however, it was sunshine all the way. Cadiz is a favourite of mine with the old town an easy stroll from the terminal. For those who like history the warren of narrow streets is delightful with many opening into sunny squares lined with shops and cafés (about €1,60 for a coffee). The Plaza de la Catedral is the grandest of them all and it is where you will find both the cathedral and the baroque Santiago church. Behind the cathedral is the seafront and promenade, a great place for people-watching. Malaga is impressive too and the shuttle buses take guests as far as the port gates, across the road from the cathedral - once an imposing fortress as well as a place of worship - and the Picasso Museum. For those with the energy, there are seafront walks and the shopping arcade with its sweep of Christmas decorations proved popular. I enjoy buying things in Spain. Where in the UK would you find tiny shops selling only penknives and scissors, or gloves and scarves, trading next to multinational stores? Cartagena is quiet by comparison. The pedestrianised shopping area is busy from midday onwards but explore the back streets and you will find the locals going about their business in near-deserted streets. Also only five minutes’ walk away is the amphitheatre that is being excavated and remodelled with the help of EU funding. Whenever I explore Lisbon’s back streets busy with traditional trams rattling by, it is easy to imagine the atmosphere of suspicion and fear that must have pervaded the city during WW2 when it offered a gateway to freedom for escaping PoWs. As with every port, Cunard offers a range of tours but perhaps Lisbon is one place where just a tram ride is enough to experience the city’s history and magnificent public buildings. But make time to pause at a café to enjoy a Pastel da Nata, Portugal’s delicious flaky pastry custard tart. THE FOOD For me, food is central to the success of a cruise holiday and executive chef Chitra Kunwar deserves five stars for delivering such high standards of cuisine every day. I dined on first sitting and enjoyed beef of real quality. Whether sirloin, fillet medallions or tenderloin, the meat was always tender and served exactly as requested. The fish was equally good, my favourite being the lemon sole goujons – translucent, moist and hot. Of the desserts, the brûlées and crumbles went down well on my table and extra scoops of ice cream added to the enjoyment. Our waiter, Reggie, was a true professional. Quietly courteous and good-humoured, we soon learned to respect his recommendations. In the Lido, the serveries were kept well stocked and the range of food on offer was impressive including, one lunchtime, the choice of generous helpings of lobster claws. With quite a few German passengers on board, there was an even wider choice and at breakfast I made the most of the opportunity to try some of the Continental breads and pastries. For the best coffee on board, my prize goes to the Chart Room on Deck 2 with its comfy armchairs and sofas. Here you can enjoy an Illy flat white for just under $5, including service, and during the morning there are also doughnuts and muffins available at no charge. From midday if you want to miss out on a more substantial lunch, the Chart Room offers light bites, my favourite being the seafood platter. ACTIVITIES There is an almost bewildering array of activities organised for passengers and my advice to those who haven’t cruised before is to study the Daily Programme, delivered to staterooms each evening, and plan your priorities for the day ahead. The shows in the Royal Court Theatre are always popular (two each evening) and during the day the theatre is the venue for guest speakers. On port days the theatre becomes an afternoon cinema. Of all the films, the biggest audiences were for ‘Mama Mia! Here We Go Again’ and ‘Darkest hour’. Not that I was there; I prefer theatre. The tribute band ‘Walk Like A Man’ reprised songs of The Four Seasons and there wasn’t an empty seat in the house. Each sea day art classes were held in a corner of the Britannia restaurant and both daily sessions were well attended. No wonder, because the art teacher on this cruise was Chris Tatam from North Wales and he did a wonderful job guiding and encouraging us to explore new techniques. His enthusiasm for art in all its forms as much as for teaching made the art classes unmissable. An added bonus is that Cunard sells packs of materials for $35 – palette, brushes, paints, pads of quality art paper – which I know from experience would cost almost double in UK shops. A bargain, so no excuse for not having a go! WORTH BOOKING? Definitely. Queen Victoria’s rich mahogany, polished brass and handsome art deco flourishes to be found at every turn create a stunning environment, but even more memorable is the commitment and hard work of the ship’s company. Whether it was James Cusick, the Hotel General Manager who oversees the work of several hundred officers and crew, making time to pause for a chat, or the cheerfulness of junior housekeeping assistants as they dusted and polished, everyone I met impressed me with their determination to make this cruise a success. No surprise, then, that I decided to book another before disembarking. But next time, fewer scones! Read Less
2 Helpful Votes
Sail Date: November 2018
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very ... Read More
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very high standard and the service was impeccable. The only down side was the cost of drinks which were very high. Out cabin was well appointed and well looked after by our steward. The public areas were beautiful, with a lot of dark wood. At night there was plenty of room for sitting but not many people seemed to be drinking. Having commenting on the high cost of drinks it must be said that once we said we did not want one we were not bothered again. We bought drinks off the ship and drank them in our cabin (no corkage charge in your stateroom). There was no problem bringing your own drink onto the ship. The entertainment was good. All in all a good relaxing cruise Read Less
2 Helpful Votes
Sail Date: October 2018
I went on this ship with my grandmother as she loves cruising. First impressions were good. The cabin was nice and the food was good. I enjoyed the stops at Barcelona and Gibraltar. Time on the ship however was where it slipped. ... Read More
I went on this ship with my grandmother as she loves cruising. First impressions were good. The cabin was nice and the food was good. I enjoyed the stops at Barcelona and Gibraltar. Time on the ship however was where it slipped. There was barely any activities or anything to do on the ship. The entertainment wasn't worth watching. This made days at sea unbearable. We spent most of the time sitting around in our cabin or the lounges. Worse of all there was a banging noise somewhere near our cabin (we had a window cabin). We went to complain and offered a new cabin, inside. We chose to stay where we were. We were also offered a refund in cruise credit but there was nothing worth spending it on. My Grandmother has since complained again and has been partially refunded some of the cruise. I will give it a generous 2 for food and cleanliness but I couldn't go on a Cunard ship again. It's clearly aimed for senior people (but even my Grandmother who is 75 couldn't stand it) and I couldn't recommend for first time cruisers. Will stick with Royal Carribbean in future. Read Less
8 Helpful Votes
Sail Date: October 2018
We booked a guarantee obstructed view cabin. Never again. We were allocated cabin 4076. This was right over the state of the Queen's ballroom. The noise started every night at eight and continued till half twelve. Loud base beat and ... Read More
We booked a guarantee obstructed view cabin. Never again. We were allocated cabin 4076. This was right over the state of the Queen's ballroom. The noise started every night at eight and continued till half twelve. Loud base beat and music vibrated wall and floor. Only suitable if you like to stay up late. Food was very good and plenty of choice. Entertainment was excellent particularly on sea days.enrichment lectures were excellent. Staff very polite and efficient. Drinks are very expensive and also have 15% service charge added making a beer around £7 and a soft drink £3. Wine was even more expensive with a large glass of wine costing over £10. A very traditional cruise ship with an art deco feel throughout. No covered pool or hot tubs. There is a definite class system on board this ship. Money talks!!!! Excursions similar to other cruise lines. Quite expensive but generally well organized Read Less
5 Helpful Votes
Sail Date: October 2018
Great itinerary from Venice to Rome, with two sea days which we also enjoy. First port was Rijeka, Croatia, it was a Sunday and nothing was open. Not an overly interesting place but then we didn't explore very far. Dubrovnik and Kotor ... Read More
Great itinerary from Venice to Rome, with two sea days which we also enjoy. First port was Rijeka, Croatia, it was a Sunday and nothing was open. Not an overly interesting place but then we didn't explore very far. Dubrovnik and Kotor were both a delight to visit but very busy. Our last stop was Naples and we made our way by taxi to Pompeii, which is the most wonderful, fascinating place but much bigger than we thought, so didn't have time to see everything. Embarkation was not good, as very long queues but I think we arrived at the peak time. The quality of the food in the MDR has dropped unfortunately but the waiters are always happy to bring different dishes for you. The Lido buffet restaurant is still very good. Many reviews mention the extortionate price of the drinks and this is the case. We love having a couple of pre dinner drinks and a bottle of wine with dinner but have had to cut down on this recently due to these costs. We have always been big fans of Cunard and have cruised with them many times but feel there has been a drop in their standards recently. Read Less
5 Helpful Votes
Sail Date: October 2018
Loved the ship.The interior was beautiful.The meals in the Brittania restaurant were very good and our waiter was cheerful and helpful. Not too impressed with the entertainment.although the Harpist and string trio were very good. ... Read More
Loved the ship.The interior was beautiful.The meals in the Brittania restaurant were very good and our waiter was cheerful and helpful. Not too impressed with the entertainment.although the Harpist and string trio were very good. Embarkation was a fiasco and disembarkation wasn't much better .StateRoom and table for dining not assigned when we boarded the ship. Don't bother with the Verandah as I thought the meal wasn't worth the extra although the service was good On the whole though the food in all the other restaurants was very good. The two gala nights weren't what I would have called special.The Roaring Twenties night was neither roaring or Twenties, dancing was done to contemporary music,a big let down for me and my partner. The ports of call were lovely apart from Corfu and the excursions were overpriced for what they were.i shan't talk about the exhorbitant drink prices and the added 15% "for your convenience" charge. On the whole it was an enjoyable cruise but not quite the experience that I was hoping for. Read Less
2 Helpful Votes
Sail Date: September 2018
We have cruised before on the Queen Mary 2 and it was wonderful. Friends told us the Queen Victoria was better and that is true. There are 2,040 passengers but the ship is so big that you have no feeling of being crowded. The dining ... Read More
We have cruised before on the Queen Mary 2 and it was wonderful. Friends told us the Queen Victoria was better and that is true. There are 2,040 passengers but the ship is so big that you have no feeling of being crowded. The dining experience is superb, both in the main dining room and up in the buffet. Oceania claim they have the best cuisine of any ship at sea but the Queen Victoria is better and it is much cheaper. The entertainment was incredible. A truly magnificent 1,000 seat theatre of red velvet sets. One night, the three brilliant singers had 1,000, 60, 70 and 80 year olds all standing, swaying and clapping in time to the singing. A truly wonderful experience. We sailed from Rome after spending 2 nights in a hotel in Rome. Visited Barcelona, Ajaccio, Monte Carlo, Livorno Italy, back to Civitavechia, Corfu, Kotor in Montenegro, Dubrovnik and then onto Venice for one night stay in a hotel before flying home. We came into both Corfu and Venice at sunrise and I have the most outstanding photographs of sunrises. Read Less
7 Helpful Votes
Sail Date: September 2018
This cruise was a part of Imagine Cruises Orient Express package-including Lake Garda and Florence. The other elements were fantastic but I will concentrate on the included 7 night cruise in this review. We have done a number of cruises ... Read More
This cruise was a part of Imagine Cruises Orient Express package-including Lake Garda and Florence. The other elements were fantastic but I will concentrate on the included 7 night cruise in this review. We have done a number of cruises previously mainly with Celebrity and RCI so have a fair idea about cruising. Our transfer from Florence to Civitavecchia went without problem and we were on board within 20 minutes of arrival. We were disappointed to find that Cunard do not do all in drinks packages and the on board prices were quite high with wine prices extortionate.We had a balcony stateroom on the 6th deck and we were pleased with its position near the forward lifts. There was lots of storage space and lots of hangers in the wardrobe(a plus). A welcoming half bottle of bubbly was waiting in our cabin- a nice touch. The cabin steward(Patrick) was efficient and unobtrusive. The ship was quintessentially old fashioned even though it was just over 10 years old - dark panelling was In abundance and understatement was the order of the day. Overall it was a very nice ship with a traditional feel. There were a mix of passengers on board with 1,300 Brits out of 2,000 total. There were a variety of different ages on board but the majority seemed to be over 65. Activities seemed to cater for this age group with ballroom dancing, afternoon tea and traditional games being predominant. The staff on board were excellent and were both polite and helpful. However, throughout the cruise we did not really relax as much as we expected. The cruise was a bit like going to your grandparents for tea - everything felt very nice but you needed to be on your best behaviour all the time in case anyone disapproved. This may have been down to the make up and age of the passenger complement but it felt a bit stifling at times. We ate in the Britannia restaurant in the evening and had either breakfast in our room or in the Lido buffet restaurant where we also had lunch. The food in the Britannia was different each night and of sufficient variety for most tastes. It was nicely presented and tasted ok but was not something that you would say “I could eat that again”. The waiting staff were friendly and efficient. Food in the Lido again was nicely presented and did what it said on the can - fast food for lots of people. It was our first time with fixed dining times so this put a bit of pressure on us time wise with 6.00pm dining rather a rush and 9.00pm dining too late for us. Freedom dining would have been better. Entertainment in the Theatre was good. The Queen Victoria song and dance group were standard for most cruises whilst the visiting entertainers were very good. Hannah Marie - a classical singer was very good, the comedian Phil Melbourne was hilarious and Revolver played lots of sixties songs quite well - catering for the age of the audience again. Tea dances, ballroom dances and line dancing were in evidence every day and various musicians played around the ship. The itinerary of the ship was very good with stops in Barcelona, Ajaccio, Villefranche and Livorno. It was possible to independently visit the first three but we did a ships tour to Pisa on the last stop. Overall, the cruise was a “nice” experience. Cabin, dining, staff and itinerary were all good or excellent. Other passengers -as with all cruises, were a mix of friendly ordinary people and others who had their own ideas of what a cruise was for and who should be on it. Entertainment in the Theatre was excellent and elsewhere catered for the Cunard clientele so we can’t really complain. Would we travel with Cunard again? Probably not. Nothing in particular and everything was very nice but not as relaxed as we had hoped. Disembarkation, in Civitavecchia was again easy with bags awaiting collection and the coach ready to take us to the airport. We were off and on the coach within 15 minutes of our allotted time. Read Less
3 Helpful Votes
Sail Date: September 2018
We chose this cruise because of the port itinerary. We are not that keen on sea days , nor on being on organised ship excursions so it is important to us to have a great list of ports to visit and to be able to do these ports easily on our ... Read More
We chose this cruise because of the port itinerary. We are not that keen on sea days , nor on being on organised ship excursions so it is important to us to have a great list of ports to visit and to be able to do these ports easily on our own. This cruise was perfect for us with 10 ports to visit and 4 sea days. Embarkation was swift from Civitivecchia. We had spent 2 nights beforehand in Rome and caught the train to the port. Nothing to do with Cunard but the station at Civitivecchia is appalling for travellers with luggage . Poor, seeing as it is one the the major European cruiseports. Our balcony cabin on Deck 7 was superb, we couldn't fault it and it was beautifully maintained by our cabin steward, Marvin. Plentiful supplies of toiletries throughout our stay. The ship is very elegant and yes caters for a slightly older clientele, but there was a good mix of ages and for those of us young grandparents on board , which is what you would expect on an October cruise it was lovely to have mainly adults who behaved very well and not snobbish at all. We enjoyed dressing up for the Gala evenings , nicer than on Celebrity with evening chic, but have to admit that the jacket requirement for men every evening on a Med cruise should perhaps be reconsidered but that is Cunard and we knew what we were letting ourselves in for . It is easy to go casual at all times by eating in the Lido Buffet if so desired. We found the food in the Buffet where we ate Breakfast and Lunch to be excellent, much better than anticipated after reading the reviews and there was always a lovely atmosphere. We ate for 10 of the 14 nights in the Britannia Restaurant. We enjoyed the dining experience very much and our waiters , Miguel, assisted by Danber were great. However the food quality we felt was better in the Buffet. This was confirmed by many of the people we spoke to. We used breakfast Room Service on quite a few occasions on Port days and it was great. Cunards drinks prices are high. 35 dollars for wine but they do allow you to bring wine on board from ports for cabin consumption and soft drinks and water are freely available in the Buffet. Our main gripe on Restaurant Dining was that we didn't like the fixed time slot of 8.30 but 6 was way too early . Previously on other cruises, we had anytime dining and this we much preferred. Because of the high drinks prices and no drinks packages, the bars seemed very quiet compared to our previous cruises on Celebrity. The 4 shows we saw , we enjoyed. I used the gym and tried my hand or feet at Line Dancing. We preferred the Balcony to sitting on Deck but often wandered round the Decks and there always seemed to be lots of chairs available. The ship was kept spotless. The port shuttles were always waiting and the tender boats in Villefranche and Piran were managed very efficiently as was the launch in Venice. The weather was very kind to us. We had a great cruise and providing there is another great port itinerary we would have no hesitation in recommending or going back to the Queen Victoria . Disembarkation in Venice was easy and efficient and overnight in Venice on board ship was a real bonus. So privileged to have seen Venice by night. All in all a wonderful trip Read Less
3 Helpful Votes
Sail Date: September 2018
My wife and I choose this cruise to celebrate our 27th anniversary just the 2 of us, and to visit Venice the first time; this ship docked overnight in Venice which is perfect to see this amazing city. We searched many cruise ships, and ... Read More
My wife and I choose this cruise to celebrate our 27th anniversary just the 2 of us, and to visit Venice the first time; this ship docked overnight in Venice which is perfect to see this amazing city. We searched many cruise ships, and choose this one due to the brand name "Cunard" for luxury cruises. We found out to be over exaggerated. First the cabin is not comfortable due to the air conditioner in the stateroom is not able to turn off; you can set the temperature from cold to hot, but it won't turn the air off !!! We can't sleep with air running in high speed all the time, and made us sneezing most of the time; it's terrible. Checked with the room stewardess and he confirmed that it is centralized control. Secondly, the food is not that fantastic compared to our previous experiences with Holland America and Princess cruises. We, from time to time, ran into dirty glasses and plates. Also we felt sometimes 2nd class passengers because we could not attend the Queen Grill restaurant. 3rd the entertainments are not that great. They repeated the show; we have experienced during this 21 days cruise. And 4th we felt uncomfortable with the service and tender staff, because they spoke in their own Filipino language, and wished that they used English as their official communication. Read Less
4 Helpful Votes
Sail Date: September 2018
This was a celebratory trip for our 10 year wedding anniversary. We did a portion of our honeymoon on Queen Victoria, and loved it. Stateroom: We were in 5089 Princess Grill. The room was just large enough and comfortable for two of ... Read More
This was a celebratory trip for our 10 year wedding anniversary. We did a portion of our honeymoon on Queen Victoria, and loved it. Stateroom: We were in 5089 Princess Grill. The room was just large enough and comfortable for two of us. The closet was spacious, but a tad dark on the floor. Found our shoes always messy. Wish we could have found a better way to store about 12 pairs. The bed and linens were very comfortable. I like having a normal bed with normal corners, unlike some other ships that like to round off the bed edge, which makes it feel smaller. It was nice having two TVs, refrigerator, hot water kettle and Illy coffee maker with pods. The balcony was comfortable with two loungers and stool. Lovely having a tub rather than some sort of space age shower tube, but prefer not having a shower curtain. Grills: We loved having a pre-dinner drink in the Grills Lounge, prior to our Princess Grill dinner. Wait staff in both were wonderful. Tashar, our waiter, and Daryl, his assistant were very nice. Our table for two was placed in a wonderful spot in the middle section, not against the wall nor against the window. We liked being able to see the dining room without feeling compressed, and loved being able to see the horizon nearly from one end to the other. Can't necessarily do this sitting right at the window. Our sommelier was quick, efficient and helpful, not too chatty but never ignored us. The food and menus were interesting. We really didn't have a bad meal or course. We do like having our soups and salads, and the Grills didn't let us down. I did ask for mash potatoes one night and Tashar obliged without a problem. Desserts were tasty too. Lido: We tried the Lido for breakfast the first morning on the ship. Horrible! I asked for an egg white and one egg yolk omelet and the cook seemed confused. He added the egg yolk when the omelet was nearly done, so it was similar to having an omelet with this random over medium egg piece mixed in. Bacon was WAY TOO SALTY! The hash brown potato triangles were good. The overall options were not that great. We ventured in one day for lunch and found options really disappointing, and chose room service. After that, we found breakfast, lunch, tea and dinner just perfect in the Princess Grill. Overall ship: I seem to recall the Cunardia was more extensive 10 years ago, so perhaps with the recent refit, they reduced all the memorabilia, which is so fascinating. We thoroughly enjoyed the Chart Room for morning coffees and a pastry treat. We did purchase a 7 day spa pass, which was very well worth it. Loved sitting in on the art lecture in the gallery; heard some interesting tidbits about various artists. Another favorite for us was an after dinner cigar smoke in Churchill's for my husband. We had a couple Grand Marniers too. We typically had the room to ourselves, which is very nicely appointed, but service a bit slow and unreliable; the waiter also doesn't really know how to cut a cigar tip. We never felt any crowding issues anywhere at any time on the ship. We enjoyed the Lion's Pub twice for lunch, the fish and chips were very crisp and tasty. Utilized the launderette a couple times without any issue. Any negatives? Not really. Just wish the wi-fi was free or were allocated some free minutes. I also wish the "alternative dining" was gratis, as it was 10 years ago. I know the chefs make wonderful Indian dishes, and since we were in the Princess Grill, it really didn't make sense for us to pay more for another dining option. While our waiter mentioned I could get something of Indian cuisine, but without a menu or options to read/see, it's hard for one to request this. The ship, which is very hard moving vessel to keep up, fighting people and sea salt wear and tear 24/7 is a task unto itself. The ship's condition was just fine, and things, surfaces, carpets all clean. We cannot complain about drinks either, as we had a drink package, albeit we may not have got our money's worth, but it was nice not having to worry about budget. We did not abuse, waste offerings or order things we really had no intention of drinking. We did bring three bottles of wine to dinner, and found the $20 corkage fee ($17 + 15% tip) reasonable. Misc: The Entertainment Director was extremely boring, hard to understand and not really interesting to watch on the ship's TV station. Where is Alistar?? We need him back! He was wonderful. He provided great tips about the ship, ports, fun details for the day and his show opening song was Bill Wither's "Lovely Day". How can you go wrong? Not to mention he was everywhere on the ship! The current ED looked like he partied way too hard the night before and his interviews of dancers and show people was so not interesting. And we never saw him anywhere on the ship. And honestly, no one cares to hear a reading of who's birthday it is today; put it in a graphic, don't read it. Poor production quality. Tours: We wish we had just another 30 to an hour in Taormina. What a lovely town! And this could be done, as we had to come back and not much to do in the port side portion of Messina. The Roma Train was a great comfortable way to transfer from CV to Roma, and it was a train all to ourselves. But suggest that the tour guides coordinate a better way from the bus to the station, as we were walking through some back alley, ghetto parking lot areas. Our tour on Korcula was cancelled due to inclement weather. anticipated in the early afternoon I give kudos to the Captain, as he still made the Korcula stop for a few hours, with a high noon departure, but could have easily said no and bypassed it altogether. It was nice to walk around the quaint little town. Dress code: This was one part that always trips folks up, but in the end, everyone looked nice, dressed as best as they could and no one that we saw bucked the system and looked to stand out for negative reasons. Cunard, please don't change this standard. We are looking to repeat another Cunard adventure, and not wait 10 years to do so. Our Grills experience spoiled us, but did offer some nice luxuries that we want to repeat again. Read Less
Sail Date: September 2018
We have been on many cruises and several cruise lines. Celebrity is our most common thise days but we wanted to be on a Queen and the opportunity presented itself. Cruise was dressier than we usually go, but we were prepared. We had ... Read More
We have been on many cruises and several cruise lines. Celebrity is our most common thise days but we wanted to be on a Queen and the opportunity presented itself. Cruise was dressier than we usually go, but we were prepared. We had formal and costume ware, although we were not particularly taken with the balls. If you like to dance, you'll quite like all of that. We did enjoy the spectacle. We choose this particular cruise because we were in Europe for business and this itinerary fit our schedule and went to new places for us. The overlapping of cruises as Cunard does gives it more flexibility although we lost some people we were friendly with halfway through. Food was English, but mostly in a good way. I ate a lot of Stilton cheese. Service was also English and that was excellent. We stayed at the Princess Grill level, which is a bit better than sky suite level on Celebrity in my opinion. The rrom size is similar, but the dining and lounge access is better. Read Less
6 Helpful Votes
Sail Date: September 2018
Departed 15 September 2018 - 15 nights. We chose this cruise because of it's excellent itinerary and longer stays in ports. Overnight in Venice was the icing on the cake. We were a little perturbed by some of the reviews and ... Read More
Departed 15 September 2018 - 15 nights. We chose this cruise because of it's excellent itinerary and longer stays in ports. Overnight in Venice was the icing on the cake. We were a little perturbed by some of the reviews and comments that life on Queen Victoria was 'boring' and the ship was 'full of old people'. My husband didn't want to go as he thought he'd be bored. The reality was that our cruise to be fairly even in age, although not many children. Embarkation was seamless - even though we turned up 2 hours before our allocated time. We were unpacked and ready to go long before we cast off. From the time we boarded, we realised that British punctuality reined supreme on the Queen - everything was perfectly on time, and no stragglers thank you. From the Captain down to the cabin staff, there was always a friendlWe were allocated first sitting in the Brittania Restuarant - fine for sea days but not so good when in port and the ship sails late afternoon. No time to dress for dinner, so we ate mostly in the Lido Buffet. The meals in both the Britannia and the Lido Buffet were excellent - especially the pasta chef in the Lido who made sauces to taste. Delicious. If portion control is important to you, better stick to the Britannia as it's very easy to go overboard at buffets. We ate breakfast in the Lido every day as most days we had early starts while in ports. I loved the fresh fruit and healthy options available. My only adverse comment is about the behavior of some of the older male passengers at the coffee/juice machines on the Lido. You'd swear it was the last supper as they pushed and jostled others out of the way. Other than that - dining gets a big tick. Our cabin was 4001 - right at the front of the ship and with a metal balcony. Any further forward and you'd be over the bow! I was disappointed at first, but the photo opportunities as you sail into ports like Kotor are exceptionally good. The cabin was a good size, plenty of room under the bed to stow luggage, plenty of wardrobe space and excellent shampoo, conditioner etc. The bed was extremely comfortable, as were the gorgeous pillows and bedding. The sound of the anchor being dropped was an excellent early morning wakup call in ports. You couldn't sleep through it! The only complaint I had was the horrible hair dryer in the drawer. You had to hold the button on to make it work and it took ages to dry my short hair. A small issue though - another tick for the cabin. The entertainment was varied and first class - we loved it! There was lots of ballroom dancing and we even took a couple of classes. We were terrible but at least we had a go. It was wonderful watching those who could dance and now dancing classes are on our bucket list. The formal nights were wonderful for we Aussies who rarely dress up. My husband took a tux, vests, bow ties and loved dressing up. We particularly loved the Captains Cocktail Party and the Masquerade Ball. I wore long dresses for the first time in the 18 years that we'd been married (not a good look for someone as short as me). For the ladies, trousers with evening tops are perfectly acceptable if you don't suit dresses (I don't and I'll never wear another one). I think Cunard recognises that it's demographic is changing and that we aging Baby Boomers who grew up on the Rolling Stones and Beatles aren't always ballroom dancers. We had a reggae band and a very good DJ on board. There was a good disco on Deck 10 next to the Commodores Lounge - complete with flashing lights and ABBA music. Very popular! The Golden Lion pub provided my darts-mad husband with something to do at sea - he even won two matches. The trivia and Bingo were fun. Laura with her quirky, Northern UK voice made me smile every time I heard her speak. She's a lot of fun and so were the other two girls. The ports were the major selling point of the cruise for us - first stop Corfu, Dubrovnik, Kotor, Venice overnight, Korcula, Valetta, Messina, Naples and back to Rome. Plenty of time in port except for Korcula where we had to leave early because of a pending storm. We thought the captain was panicking until it hit. Very interesting crossing to Malta and from Malta to Messina. We didn't take any of the Cunard port tours - our experience is always to choose a local tour company and do our own thing. It's worked before and worked perfectly this time (with the exception of Naples - choose a ship day tour in case you're running late). The service on Cunard was exceptional - nothing was too much trouble. Even when my cabin card kept demagnetising (mobile phone was to blame), they replaced it with a smile. Disembarkment was a bit of a problem - we were given a time to disembark, only to be told to go 2 hours early and 3 hours before our transfer was booked. There are no seats to sit on outside the Civitavecchia terminal so it was a long wait standing up. For those passengers not used to leaving large tips at the end of the voyage, or who prefer to leave tips for those special staff members, there is a system at the pursers office where you can opt out. The tips were in US dollars - and our exchange rate at the time of sailing was terrible - we preferred to tip in the Euros that we had at hand rather than charging our credit cards and awful exchange rates. Cunard provide envelopes so that you can leave tips yourself. My biggest bugbear were the deck chair hogs around the pool. I'd see people go out, use large colourful plastic pegs to secure their towels to the chairs, walk away and not come back for hours - sometimes well into the afternoon. This meant deck chairs were rarely available and hardly ever two next to each other. I think there should be a system if the chair hasn't been used for over 3 hours, the towel should be removed. My final comments: We'd sail with Cunard again in a heartbeat. The service, the ship's facilities and the ports have changed the way we look at cruising. I'm hooked and can't wait to sail with Cunard again. Read Less
8 Helpful Votes
Sail Date: September 2018
We have sailed only with RCI before. We have been getting more and more disappointed with RCI standards and thought we would try Cunard. Being 51 years old, we were a little concerned that Cunard would be too formal and 'sedate' ... Read More
We have sailed only with RCI before. We have been getting more and more disappointed with RCI standards and thought we would try Cunard. Being 51 years old, we were a little concerned that Cunard would be too formal and 'sedate' for us. We needn't have worried. We found the whole Cunard experience brilliant, and it put RCI to shame with the level of care and detail Cunard put in to ensure your cruise is as worry-free as possible. Our cabin was spacious and very clean. We were well looked after by the steward, and, unlike RCI he wasn't constantly knocking on the door. The balcony was big as well (I think you get a bit of extra room on deck 4 as our balcony stuck out further than the ones above. Beware though that some of the balconies on deck 4 (those towards the bow) have metal fronts, not glass like ours). The ship is very well laid out and easy to get around. We found the food to be superb, both at the Lido and also thee main restaurant. In the Lido, there is a good choice and the quality is excellent. In the main restaurant there is a different choice every night. RCI always seem to have many of the same starters and desserts, whereas with Cunard each night is different, which we liked. We really liked the stricter dress code on board. Every non-formal night a jacket was required, but ties were optional. We thought this was a really good policy as everyone looked so smart each night. On the formal nights i don't think i saw anyone without a dinner suit or lounge suit - so good after enduring 'formal' nights on RCI recently. I must also comment on the general friendliness of the ship. We spoke to so many people over the course of the cruise. At the end of our stay we also found it a nice touch that suitcases were taken to the airport and we collected them from the check-in desk. We will definitely look to cruise with Cunard again. Read Less
8 Helpful Votes
Sail Date: August 2018
It has to be said, we were apprehensive about the way Cunard is expressed as being for the upper class, the snobs and the like. well there are a few on board, but the vast majority were like you and me, worried hard for what we have and ... Read More
It has to be said, we were apprehensive about the way Cunard is expressed as being for the upper class, the snobs and the like. well there are a few on board, but the vast majority were like you and me, worried hard for what we have and want to enjoy the fruits, as we grow older and being aware.... there are no pockets in a shroud and no safe in the coffin. The ease on which you board the ship in Southampton, is foremost. 20 minute's... your on and sorted. The first impression's are of it being dark and old fashioned, but believe me, this will soon grow on you. it is comfortable, cosy, in splendid art deco style and this ship has style by the bucket. The staff from the first step on board, are very, extremely curious. From the very first ,moment, everyone says hello, and it is not felt to be false. The rooms are small, same as all cruise ships, but these ships are Liners, not cruise. they cut through he water, the hull being designed to cut water, Blue Water! not sheltered sea's. Those who boat on the water will know. A small sailing craft will cut through the water, a small cruiser will need so much more power to make the same speed and efficient passage, therefore far more fuel efficient. I did not like the smoke she emitted at sea, but the fuel was visibly changed when near port. Back to the room's.... A much larger than average bed, memory foam and comfortable. The bed cover, in their coat of arms gives the right appeal and class of the company. It is not cheap and tacky, but refined and clearly announcing it is a Queen amongst ships. The bed pillows are pure class and comfortable, the welcoming half bottle of Champagne, a nice way to ease you into the Cunard scene and way of looking after you in style. Yes I liked it, but boy, how it grows on you! dining. Self service or waiter, from the first level into their dinning, at Red card ( first time clients) the Lido self serve experience is less fussy as to how you are dressed, and the food is (and i do not say this lightly) Excellent with a capital 'E'! No matter how fussy an eater you are, there is something to set you an happy dinning experience! On the ONLY REAL NEGATIVE! There is no drinks package! Wine packages, yes, but no all round package! Cunard could do worse than see how this basic to mid range package is run so successively as to try it on an MSC ship! It makes the cruise, and the ship money, but mostly, it en-hances the dinning and social experience. There is one other small negative, we found, but many commented on, throughout the ship at Lunch and Dinner. Broken by two good acts from off-board acts, the ships singers , can't sing! that may be cruel, but the one young lady had a terrific voice at and on certain songs, but screamed on others! ear peircingly. The standard was not good enough for such a ship, though it has to be said the shows were energetic, if poorly performed. but with Jugglers and a decent comic, plus a really good humorous classic 4 piece string quartet, were excellent and a joy to watch! Again Cunard should take an MSC cruise and see how to enthral their passengers, 9at least, that is our experience on 5 cruises and one other is booked for Cir-du Solie in early 2019. But! it has to be said, we will return time and again to Cunard. Once experienced, all others fall into the lower experience levels of excellence. Read Less
4 Helpful Votes
Sail Date: August 2018
This was a one way fly cruise, 10 nights Southampton to Barcelona. I booked a one way car hire to Southampton, cruise only with Cunard and booked hotel and then flights back to Cardiff. It all worked really well and I would happily do ... Read More
This was a one way fly cruise, 10 nights Southampton to Barcelona. I booked a one way car hire to Southampton, cruise only with Cunard and booked hotel and then flights back to Cardiff. It all worked really well and I would happily do something similar if Cunard reintroduce fly cruises in the future. I booked an extra suitcase on the flight (approx £30) so there was no issue with luggage. Embarkation/Disembarkation Very easy on both occasions, we were a bit early for our 12.30 boarding time and were on board and eating lunch in the Golden Lion by then. We disembarked in Barcelona at 9 am. Food/Dining We had a shared table of 6 on second sitting. Food service was great but our Sommelier was very busy. We got into the habit of ordering wine at lunchtime or the previous evening to make it sure it arrived in time for the food. We found something good on most menus, often more than one. I was a bit worried when I read comments about new menus but overall it was an improvement. We never ordered more than one soup/starter/salad but we never have so that wasn't a problem. We had starters as main courses a couple of times. We enjoyed the light bites at lunchtime in the Chart Room and room service breakfast, the time slots are now 30 minutes which isn't great if you have an early. We made it to the Britannia restaurant for breakfast and lunch on a couple of occasions, always had a table for 2. Entertainment Never a priority for us but we enjoyed a couple of the guests performers, particularly the Comedy String Quartet, it doesn't sound very promising but it was very funny. It was good to see The Royal Court theatre orchestra and Caribbean band Changez playing in the Golden Lion. One of our favourite evenings was the deck party. Cabin We had a metal fronted balcony forward on Deck 4. The cabin itself was fine but there was some noise from the crew pantry opposite. Itinerary We only took one ship's excursion, the others were easy to diy. Santa Margherita was probably the highlight for us. Summary Another great cruise on Cunard. Read Less
2 Helpful Votes
Sail Date: August 2018
Although I have travelled with many different cruise lines, I had never cruised with Cunard and my partner had never cruised before. We sailed from Southampton, the embarkation very smooth. Our balcony cabin on deck 5 greeted us with ... Read More
Although I have travelled with many different cruise lines, I had never cruised with Cunard and my partner had never cruised before. We sailed from Southampton, the embarkation very smooth. Our balcony cabin on deck 5 greeted us with a complmentary bottle of bubbly which we drank sailing out of the harbour. The cabin was a good size with reasonable sized bathroom. The toiletries were replaced daily. Great cabin, beautfully presented and tasting food with superb service from all staff. One day we had breakfast delivered to the cabin and we ate on the balcony as the sun rose. The entertainment was first class and the enrichment lectures very informative and entertaining. We used the gym daily and my partner had a treatment from the sports therapist which was very beneficial. We used the complimentary launderette several times which minimised the weight of the suitcase. Special thanks to the Chief Engineer for making my partner's first cruise unforgettable. Read Less
4 Helpful Votes
Sail Date: August 2018
We sailed a quick 5 day last year on the Queen Elizabeth and wanted another go at the Cunard experience. We had an excellent rate for a balcony cabin, grats included via our agent's affiliation, so a good value all around. We ... Read More
We sailed a quick 5 day last year on the Queen Elizabeth and wanted another go at the Cunard experience. We had an excellent rate for a balcony cabin, grats included via our agent's affiliation, so a good value all around. We like Cunard because of the upscale atmosphere, almost no kids sailing on this itin, low key approach to onboard sales, formal nights and size of ship, Absolutely no complaints. The Victoria was in amazing shape, very clean, beautiful, no areas in need of help. Food: their buffets are excellent, so much choice, no cutting back on 'upgraded' options like smoked salmon, fish, good cheeses, etc. I am a pescatarian but never felt underfed in any way. The Britannia DR fell a bit short for us. Small portions, especially the fish & seafood entrees and the deserts were disappointing... often lacklustre, very small portions and missing visual appeal. Having said that, the chocolates/candied ginger etc served with coffee were always a lovely touch. Oh, and lunch in the DR on the last sea day was the best meal we had all week in there. We had dinner in the specialty section of the Lido. We went on Asian themed night and it was excellent. Highly recommend. Wonderful food, great service, best desert of the cruise. Nice and romantic with a table for 2 next to the expansive windows. Entertainment: was mostly a miss for us. They work their singers/dancers to the bone, with 3 different shows on a 7 night sailing, performing 2x night. The singers are ok, but not good enough to warrant several solos each over the 3 shows. We left half way through the 2nd night of the 3 but decided to give it another go on their final night (day 6) That show was better than the other 2 combined. The 3rd? night of the cruise they featured a comedian from the 60's? Somewhat famous from UK telly from years back, apparently, but as Canadians in our early 50's we thought he was dreadful. Jokes we've heard before from better performers, a ridiculous song about Viagara... ouch. Just when we'd about given up on good entertainment in the theatre space, they piled in on the last 2 nights and there was almost too much to choose from. A great men's quartet for singers, and a wonderful Australian violin player, who was actually funnier than the 'comedian'. I think Cunard need to scrap their entertainment director and start fresh. There was certainly no lack of $$ put into the costumes, they were abundant and well done, but the song choices, boring choreography and muddied themes make the production shows a sad experience. The casino was ok, but the slot machines are old and extremely stingy. What was great, as always, was the live music. Always something going on, no holding back on the budget for musicians, which definitely adds to the overall atmosphere of the ship. Read Less
Queen Victoria Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 3.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

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