Cunard Queen Victoria Cruise Reviews

We have been on the Queen Victoria twice before and the staff, cleanliness, cabins etc were all great. This cruise was a different story! Staff were indifferent, stressed, overworked which impacted greatly on the whole experience. The excursion desk man was very rude and eventually we walked away telling him I was sorry to have bothered him! Cabins are shabby now especially the balcony and ...

I only have a few observations: Overall, the staff was genial and helpful My room steward was excellent, well trained and responsive. Bar service in the Chartroom was expert, cheerful and well trained; they ran out of my preferred brand. The competence of the Wine Waiters in Britannia was very uneven; some were excellent and others needed more training.I also perceived a shortage of ...

Chose this cruise as a quick getaway with my father. The ship itself is beautiful and a testament to great ship design. It’s not the most modern ship but internally in decent shape, cabins nice and well appointed if not they do lack electrical outlets and other modern touches. As per other reviews, boarding was an odd affair with people held I. The terminal and boarded by seat row. Terminal ...

There was so much that went wrong it would take too long to write but in brief, no vaccination checks at departure, ship full of cold/cough/covid with no extra precautions or cleansing/sanitizing, Cunard blatantly lied about dry dock fiasco, propeller was in Cadiz on previous cruise where an attempt to replace was unsuccessful, they knew before we boarded, Lisbon would be cancelled confirmed by ...

Having sailed many times with Cunard we looked forward to the Christmas / New Year cruise. We were supposed to have priority boarding - didn't happen. We had asked to be seated on a table for 8 for the evening meal. Didn't happen - got a table for 4 and maitre d' not interested. No cocktail parties - because of Covid but 1000+ people dined together at each sitting and similar numbers in the ...

Thought I would read throw some reviews as I've not been on here for a while and blimey,people are fairly getting stuck in to poor old Victoria. Yes we were held up in dry dock but for goodness sake,we were all fed and watered,what people have to understand is....these things happen,yes,it was disappointing missing Lisbon but would these people rather the cruise was cancelled last minute? I for ...

There were so many problems with this special trip, that its hard to know where to start. Lots of other passengers felt exactly the same way. We have no intention on travelling with Cunard again, unless they do something to make amends. Firstly the big one - being lied to by Cunard, and then this being spun as a "unique opportunity". The ship was faulty, and had been arranged to go into dry ...

Cunard really need to get it’s act together, the ship is failing in so many areas. Constantly changing the excursion itinerary, length of stay at ports, even the various destinations of the cruise is both annoying and frustrating. Information provided via the pamphlets left in cabin bare no relationship to the information on their onboard website. Confuse the two at your peril - cancellation ...

** We chose this cruise because we wanted to spend Christmas and New Year on a cruise and we particularly wanted to see the New Year fireworks in Madeira as well as liking the varied itinerary.. ** It was trouble free embarkation - very well organised. ** My partner wanted to be on Cunard as he has always appreciated Cunard's style. There were some very good moments and some that were a bit ...

Liked the itinerary - which unfortunately was changed - once we had boarded. Apparently Cunard were well aware that the ship had a cracked propeller -so our 15 night cruise was changed to include a three day stay in Cadiz - in a dry dock. As the ship was off next on a lengthy ‘ round the world ‘ trip - why not fit the repair in to that cruise ? We were told by the Captain that it was a rare ...