Sail Date: January 2018
Service was very good, front desk, steward, restaurants, but 7 days is too much to find all perfect. We experienced some not so cool events . Dining: Some of the waiters are always happy, showing great service, others slow and ... Read More
Service was very good, front desk, steward, restaurants, but 7 days is too much to find all perfect. We experienced some not so cool events . Dining: Some of the waiters are always happy, showing great service, others slow and forced. in the Gold Pearl, Enez Can Doğan was wonderful always with a smile and great recommendations. Norman always very attentive and there was a girl from Thailand but i forgot her name. The one that was not so cool was the hostess, I think I she should treat the costumers in a better way, one night we arrived at 9pm because the children fell asleep and basically told us that we could not have dinner, we had to wait to see what the maitre said , we were conditioned to only order main course and dessert. At the next day we tried to have dinner earlier 7:30 pm on the black pearl, but we were denied to. At the beginning the hostess over there said to wait 30 min to get a table but then the Maitre D said we should dinner late at the other restaurant. I understand rules but just let know you guys if you chose early you can't change to late and if you have kids and as on our family plans are more spontaneous you are kind of stuck in schedules . We never saw the maitre D, I am a foodie and I used to work in the food and beverage industry, so I know some of the standards and I know what to expect. One time i founded in my meat a grape stem or a branch and asked them to take away the plate, nobody came to apologize just asked if I wanted something else. In 2 other occasions that we dined in the gold pearl, the terms of the meats were wrong, medium was well cooked or worse. The truth the food is made on big quantities so, not the best taste and not very good presentation was very common. The pizza place was great, best pizza ever 24/7. Activities Mark Q is awesome, that guy runs the ship 24/7 (i think he dont even sleep). We went to the dr seuss parade, rock and roll show, lip sync battle (awesome performance), towel show, 80's party, trivia, even he was talking with every guest at the meet and greet from cruise critic. Spa: We got a gift card for a our anniversary and my wife got awesome time and service by Necia at the spa. Read Less
1 Helpful Vote
Sail Date: January 2018
We had a great week on the splendor. The food was excellent and there were ample activities. We especially loved the cruise director, MarQ. We did your time dining and only had to wait once. Our head waiter was Mortel. Again, excellent. ... Read More
We had a great week on the splendor. The food was excellent and there were ample activities. We especially loved the cruise director, MarQ. We did your time dining and only had to wait once. Our head waiter was Mortel. Again, excellent. We chose a ocean suite which was very nice. We noticed a decrease in cabin attentiveness over past cruises and had to ask for standard items several times, such as pool towels, room service cards, and drinking glasses. The cabin was super clean Ports were very good and weather was perfect. We booked all of our excursions off ship and had no issues. The comedians were very good as were all the singers/bands on the ship. We found the carnival hub app to be so helpful in communicating with the other couples we were with as well as finding out what the dining room menus were and what activities were happening each day. Embarking and debarking quick and easy. Of the 8 cruises we have been on, this was one of our best. Read Less
1 Helpful Vote
Sail Date: December 2017
This was our 19th cruise and 17th with Carnival. We have cruised two other cruise lines and always enjoyed Carnival much more than the others. The last couple cruises we were surprised to see some changes that involved the removal of ... Read More
This was our 19th cruise and 17th with Carnival. We have cruised two other cruise lines and always enjoyed Carnival much more than the others. The last couple cruises we were surprised to see some changes that involved the removal of things that we liked about Carnival and unfortunately we saw more of the same on this cruise. We are loyal platinum members and are really starting to wonder if Carnival's direction is away from the things we have enjoyed so much over the last decade. We have an NCL cruise booked in March and if it goes really well this may have been our last Carnival cruise ever. We flew into Fort Lauderdale and rented a car before and after the cruise. We rented with AVIS before and Budget after and the rates were very reasonable. We dropped off the car at the downtown Miami locations on SE 2nd St and picked it up in the same location with dropoff at FLL. There are shuttles from the car rental to the port but they are VERY busy - so we just took a $12 cab ride back and forth to the port to save time. Embarkation was AMAZING. We showed up and pretty well walked onto the boat. We were on the ship by 11 am and didn't get to the port until 10:30 am. The new method of just showing a boarding pass and walking onto the ship worked really well. Our room key was waiting for us at our door. Our luggage (and it appeared most other people's luggage) was all on the boat well before 3 pm. The most efficient I have seen in all my years. Since it was New Year's Eve there was plenty of champagne flowing! We had a fantastic deck party that night. A perfect way to ring in the New Year. The Splendor is very Pink but not too overwhelming. We travelled as a group of 6 and enjoyed the decor. There was always staff cleaning on the stairwells at all times of day - something we see on Carnival all the time but not so much other cruise lines. The layout is a little strange and different from all other Carnival ships. The pool area is very small thanks to a cathedral type setup with multiple layers of decks hovering over the pool. The middle Lido deck pool has a retractable roof but space is small and busy if bad weather hits. The theatre is very nice as is the atrium. The casino is very smokey and the smoke trickles into the Atrium and can be overwhelming. To get back and forth across the boat you need to take deck 5 where the casino is and the smoke is unbearable at times. There is a sports bar and library off the main atrium but seldomly used. In the aft of the boat is the assigned seating dining room that is also used for breakfast and brunch. Also in the aft is the comedy club and buffet on Deck 9. The buffet has a BBQ pit area up the stairs that serves some great BBQ food. The was a Tandoor restaurant at the back of the boat that had the best food every day. There are a pool and two hot tubs on the back of the ship, on Deck 9. These areas used to be adult only but for some reason is now open to children. The serenity deck at the front of the ship on Deck 12 is children only but has no hot tubs or pools and is a long way from any relief and very little shade. We the middle pool, kids club and another waterpark at the top of the ship I'm not sure why Carnival decided to remove the adults only pool area at the back of this ship and others in the fleet. A big loss for us and others we spoke to on this cruise. There is a Taster Bar on Deck 5 but it was NEVER open the entire cruise. This is one of our favourite Carnival features and was shocked to see it NEVER open. We would often come by the Taster Bar on other ships for a nibble before dinner with a drink and some music/dancing at the nearest band. So sad to see this closed with no explanation. Not sure if this is happening fleetwide. My wife and I went for a massage. It was amazing and we paid $109 each for a 75-minute treatment that involved a facial and full body massage. I was super happy to not be harassed by the masseuse to by products after the treatments! On other Carnival cruises, we did massages for a substantial price, only to be pitched to spend even more on products we 'need' in the masseuse's opinion. Nice to see a relaxing experience that ended well. We only had one excursion booked and it was cancelled. Our ports were Princess Cayes, Grand Turk, San Juan and Amber Cove. At Princess Caye, we tendered to a little port that had beach chairs and a sandy beach. The water was cool and there was a decent amount of rock under the water. The water itself was disgusting with floating debris including band-aids, cigarettes, straws, etc. Too bad cause it was a nice beach. If doing it again we would have turned right instead of left off the tender to go to a quieter beach. There was a free lunch offered on the beach by Carnival with plenty of food options like you would find on the ship. This was our third trip to Grand Turk and was shocked at how different it was because of the Hurricane earlier this year. The old beach with chairs spread around under palm trees we now a sea of chairs with umbrellas with a few palm trees to the rear held up by two-by-fours. The beach was still nice but there were a lot of chairs and umbrellas that were now being rented by locals at the water's edge. This was never the case before and ruined what used to be a tropical oasis. You could see many trees in the distance that were stripped of their leaves. The Margaritaville seemed different and doesn't have the all-inclusive drink/eat option anymore. We made our fourth trip to San Juan. Old San Juan was just as we remembered. The weather was great and we spent the day exploring the city. Our last stop was Amber Cove. The rain pounded down all day. We couldn't even get off the boat. It looked like the beaches were beautiful and quiet with scenery that looked right of Jurassic Park all around the cove. A real shame that we didn't get to enjoy a great stop. We hope to get back here again! We ate in the dining room for all dinners and breakfast. The menu is new for the last couple cruises. I'm not a big fan of seafood and red meat and found the changes now really restrict my choices. We had a child with a peanut allergy with us and we had to be on guard all the time. In past cruises, the waiter would come up to her each meal and point out what items were not free but this didn't happen even after we spoke to them about the allergy. This is a little thing but very important for us to avoid a potentially deadly situation. They have finally stopped doing the 'apple bottom jeans' dance but did the other usual ones. We were unhappy with the overall Entertainment and 'fun squad'. Carnival continues to try and market the Cruise Director and team as 'celebrities'. The Welcome Aboard party was extremely amateurish with tacky towel animal videos that reminded me of something someone would do for a high-school project. The cruise director really did think he was the reason we were at the shows - not realizing we came to see the actual entertainers. The grand big shows with dancing girls and quality singers are gone. There are 6-8 singers/dancers now that struggle to do either one well. Most shows had obvious off-tune moments. The theatre shows were always a highlight of our cruises but the impression we have now is that head office just lets the cruise director do what they want - making it all very immature and downright embarrassing to sit through. Thank goodness there is still comedy because high school variety shows are not to the standard of what we have come to expect and falls well short of other cruise lines. The musicians that played throughout the ship were really good and saved the night sometimes after a bad show. Too bad some of the best acts were stuck at the smokey casino stage. I feel bad for the entertainers having to suck in the second-hand smoke all night and not being able to have even more people around to listen and dance. Disembarkation was seamless and we were off the boat by 9 am - and we took our time. Overall we enjoyed the cruise but the loss in quality for entertainment, the loss of the Taste Bar and the lack of adults only pool is really cutting into the perks that we have come to enjoy with Carnival. Carnival used to kill NCL on entertainment and atmosphere but with the changes that gap is closing. The crazy drink package price on Carnival and NCL offering it as a perk on many cruises for free could be the deciding factor. We are looking closely at jumping ship to NCL and leaving our Platinum status behind. Very sad because Carnival has given us so many amazing memories. :( Read Less
1 Helpful Vote
Sail Date: December 2017
Needed a cruise that left after Christmas and this fit the bill and was longer than other companies offered. The ship looks like it needs an update. The decorations are outdated and very pink, seats are cracked and it needs a facelift. ... Read More
Needed a cruise that left after Christmas and this fit the bill and was longer than other companies offered. The ship looks like it needs an update. The decorations are outdated and very pink, seats are cracked and it needs a facelift. Not much to do on the ship in terms of activities. Two waterslides and mini golf did not hold my children's attention (ages 10, 12) and they did not want to go to camp since we were traveling with extended family. Cruise director, MarQ was excellent - maybe the best that we've experienced on 9 cruises with varying companies. The music was good - more appropriate for the age of the crowd - there was an 80's show, trivia, 90's music and some 70's. Dance party on the deck was lively. Food was good but service only eh. Room size was great for a family of 4 and more spacious than most other ships. Needed more activities to do during the day since the ports were shorter days or people didn't get off. Read Less
2 Helpful Votes
Sail Date: December 2017
We chose this trip because it fit into our schedule and for no other reason. It was a premium week and the prices were jacked up as it is everywhere. Having traveled on Carnival before we had some idea of what to expect. Nothing high ... Read More
We chose this trip because it fit into our schedule and for no other reason. It was a premium week and the prices were jacked up as it is everywhere. Having traveled on Carnival before we had some idea of what to expect. Nothing high end, but clean and most of the employees are very hard workers. The designers were extravagantly awful. Terrible colors and lots of odd choices. It looked like we had fried eggs above our dining table. The food is plentiful but not very good (we also expected that). Breakfast is your best bet. The entertainers were high energy and overall pretty good. The cabin was OK, nice balcony. Our dining staff was less attentive than some but still OK. Our biggest issues were around excursions. Our first was scheduled for 10:15 and we were told to meet in a specific dining room to wait for our tender. We arrived early and sat for more than 30 minutes before we were told to get on the boat. We arrived and went straight to the information center only to be told that our tour had left half an hour earlier! We were eventually reimbursed but we still had our plans ruined and on 2 occasions we were told that this must have been our fault. To make matters worse, this was on Half Moon Cay, an island leased by Carnival, and every step of the plan was done by them!! Our next excursion was to Blue Lagoon Island in the Bahamas. We spent a time with sea lions which was pretty cool but were then told that we were not going to be able to get back to the boat for about 3 hours. There was nothing more that we wanted to do there and this was again poor planning (or perhaps just manipulative planning as we had to stay for lunch (a less than quality buffet for 20 dollars per person). Read Less
Sail Date: December 2017
For first time cruisers , the itinerary was 3 stops we had not encountered previously . Snorkeling in Turks/Caicos 2 days after Christmas made the trip for me . My own fault I didn’t book an island tour of Half moon cay in advance , ... Read More
For first time cruisers , the itinerary was 3 stops we had not encountered previously . Snorkeling in Turks/Caicos 2 days after Christmas made the trip for me . My own fault I didn’t book an island tour of Half moon cay in advance , but the island has plenty of beach and a hike up the coast shows off crabs and sea urchins . Nassau , well , is Nassau and we did take a tour of Nassau proper and Atlantis . Cabins are small , but if you spend your time in the cabin , don’t cruise . There’s enough bars and pools on board to keep shipboard days full. The splendor made its final and last stop ever in Nassau . Those unique horn blasts we heard were the ships’ way of saying goodbye. I could do this cruise again a few times . Have fun all you who chose the Carnival Splendor . Ask for Vidosh at the liner bar , level 9 by the Carnival Deli Read Less
1 Helpful Vote
Sail Date: December 2017
We decided to do this as a Christmas cruise with my parents as well as to celebrate their anniversary and my mom's birthday. This was my 8th cruise with Carnival so I kind of know what to expect in terms of how things go. I was ... Read More
We decided to do this as a Christmas cruise with my parents as well as to celebrate their anniversary and my mom's birthday. This was my 8th cruise with Carnival so I kind of know what to expect in terms of how things go. I was pleasantly surprised by the embarkation process. They now put your room keys in your mailbox on the ship so there were no lines and simply needed to flash our boarding pass and Since this was a "Journeys" cruise, we were expecting more in terms of exposing us to the different foods and cultures of the islands/ports we would be visiting, as advertised. We sort of got that, but let me just say, the food in the dining room for dinner was horrid just about every night. The most exciting part of dinner..dessert was an even bigger disaster every night. If you saw the pie crust they used for their pie of the day every night, you would weep in sorrow. It was like the pie filling sandwiched between two pieces of cardboard. I kid you not. The cafeteria (lido deck) at lunch time would be your best bet for food and I would always enjoy their BBQ upstairs. Desserts in lido were also way better than in the dining room. Breakfast in the dining room was a plus actually. They offered things like avocado toast and broken egg sandwiches Seaday Brunch was not a highlight, however, as these items weren't on that menu and I'd usually go with the steak and eggs but they almost always overcooked my fried eggs! But I will note, I never starved on the ship or anything, but the food almost always left something to be desired, especially dinner in the dining room. I believe quality has diminished because I do not recall it being this lackluster in all of my other Carnival cruises. The worst part was the entertainment. I agree with another review here that said it reminded them of a high school production. I mean, the singing and dancing was very sub-par. I don't know what happened! There also was only one variety act in the entire cruise and my last cruise I went on in 2016, we only had to endure something like two of the Carnival dancers productions and the rest was variety acts like jugglers, magicians, etc. That was enjoyable! I went to one comedy show and he was okay. Overall, there was a serious decline in the quality of the entertainment overall was not good. We actually found ourselves heading back to our room and watching movies on TV after dinner most nights and on seadays..well, there wasn't much to do other than the Academy of Fun sessions. Not a lot going on that didn't require you to spend more money. Way too much BINGO lol Anyway, I have to say, after this cruise, we are thinking of trying a more "upscale" cruise line. I'm just disappointed that it seems quality has diminished from Carnival and it wasn't like we're talking the best of the best of cruise lines either. They didn't have too far to go to be at the bottom and well, now, they are getting closer to that. Read Less
Sail Date: December 2017
We loved the splendor, pink donuts and all. The spa was fantastic--huge and lots of great thermal rooms plus a thalassotherapy pool. There was a sauna and steam in the locker rooms for everyone, near the machines. There were 2 ... Read More
We loved the splendor, pink donuts and all. The spa was fantastic--huge and lots of great thermal rooms plus a thalassotherapy pool. There was a sauna and steam in the locker rooms for everyone, near the machines. There were 2 relaxation rooms, one upstairs. There were 2 additional steam rooms, and 2 other rooms with warm chairs. The aromatherapy steam room had a button to press where cool water would come down. Cruise Carnival Splendor 1038. Noise from the weight machine starting at about 7:15 am, and at some other points during the day. Great location otherwise. Private elevator and secret outside area just down the hallway was great too. Antigua. We went to Galleon beach/Freeman’s Bay/English Harbour and hired a driver for $120 for about 3.5 hours, who waited with us. It was about a 45 minute drive each way. They wouldn’t let the driver into the resort, but there is an entrance to the public beach just before that entrance. Very calm waters and we saw a turtle in the sea grass. Can go in just by the anchor, or walk further to the rocks area all the way to the left of the beach (facing the water) and go in there where there are plenty of fish. We never did find the shipwreck that is in the middle of the bay off the secluded area further along. Great for us. St. Kitts. Shipwreck beach bar at South Friars beach. Sharing a cab with others was $4 a person. Monkeys are fed at 10am. Right in front, you have a swimming area on your left and a snorkeling area on the right where there is a natural reef. There are sea urchins in the water. You can enter by the booey by the swimming area to avoid the urchin area. The current takes you along the reef and you can go back in wherever, but be careful of the urchins. It was not so easy to get out at times, and swimming back towards the booey is another option. Ok for us. San Juan. We walked to El Morro. Mon Cheri is in the drugstores. Grand Turk. Great beach snorkeling right by the cruise ship port and there are free lounge chairs there. Go out by the ropes and you’ll see plenty of fish. Ray’s Conch and Reef was very nice, but the first 2 stops were quite wavy. The sting ray area was very calm and good for us. Also went to the Nasa exhibit right near the port—well worth it and we’ll go back. Free beach or the rays are the best for us. Read Less
2 Helpful Votes
Sail Date: December 2017
Took a bit to get over the decor. Not pretty. The ship is nice, the cabin was more than adequate. Inside, deck 1. The entertainment was not good at all. The shows although they had good themes and possibilities, the singers with ... Read More
Took a bit to get over the decor. Not pretty. The ship is nice, the cabin was more than adequate. Inside, deck 1. The entertainment was not good at all. The shows although they had good themes and possibilities, the singers with the exception of one girl... were awful. They tortured songs from the 50's to the 90's. The cruise director MarQ was absolutely by far the best Cruise Director we have ever encountered. 40+ cruises. He really made the cruise so much fun, and all the entertainment in the atrium was just a blast. The ship is nice overall, even though it is need of a good overhaul... decor and furniture. The dining room was nice, but I was somewhat surprised that they stopped using tablecloths except for gala nights. The wait staff was great and the food was good and serving sizes were adequate. Most of the ports we went to were still recovering from the hurricanes, but a couple of the beaches we went to were stunning. St Kitts by far is the cleanest most beautiful island in the Caribbean these days. Would I go again. Absolutely. Read Less
Carnival Splendor Ratings
Category Editor Member
Cabins 3.0 4.4
Dining 3.0 3.8
Entertainment 4.0 3.6
Public Rooms 3.0 4.0
Fitness Recreation 5.0 3.9
Family 5.0 3.9
Shore Excursion 3.0 3.7
Enrichment 1.0 3.2
Service 3.0 4.2
Value For Money 4.0 4.0
Rates 3.0 4.2

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