1,473 Carnival Splendor Cruise Reviews

Tacky decor, way too much pink. The ship was meant to have been recently refurbed but I don't know what they refurbed because things in the rooms were broken (lamps, bedside tables). The mirror in the bathroom had been moved however ... Read More
Tacky decor, way too much pink. The ship was meant to have been recently refurbed but I don't know what they refurbed because things in the rooms were broken (lamps, bedside tables). The mirror in the bathroom had been moved however the old holes werent patched. The staff were not friendly, apart from the cabin staff and the 3 staff we had in the dining room. The food was absolutely awful. Only 4 options of salad and mains in the bistro and a lot of the food was tasteless and cold. The bistro had 4 sections but they all had the same food. However the chocolate soft serve was amazing and tasted just like a chocolate paddlepop. The dining room had almost the same menu as the bistro. The ship is not easy to navigate and we often got lost, especially trying to get to the dining room as you have to take multiple lifts and walk to the other end of the ship. We cruised to tasmania and it was incredibly rough on the way there, so bad so that they had to cancel our port in Port Arthur. Stayed docked overnight in Hobart. Tasmania was beautiful. We asked about getting off to fly home but were told we werent allowed to, even though we were still in Australia it was an international cruise line. Thankfully it was much smoother on the way back so we were able to enjoy it more. Would not recommend this cruiseline to anyone and will not be sailing with them again. Read Less
Sail Date February 2020
I did not enjoy this experience. Over crowded, badly organised from the beginning. Our first thing was the master. We had to stand around waiting for so long some of the elderly were starting to get ill. Then our first meal in the Gold ... Read More
I did not enjoy this experience. Over crowded, badly organised from the beginning. Our first thing was the master. We had to stand around waiting for so long some of the elderly were starting to get ill. Then our first meal in the Gold Pearl, was a disaster, giving us food we didn’t order. A storm meant we missed out on Port Arthur so we were in Hobart for two days. I thought they could have given us a free trip, via bus to Port Arthur, but know it was very costly. They is so much waste, food is left everywhere, I saw pizza crusts in the lift a couple of days. So many bogans on board. They should refuse service. Too cold to swim, activities lame, bingo, trivia? Beds so uncomfortable, soft foam. Piano bar only good entertainment, but be early limited seats. Steward, Guntur was the only good thing Read Less
Sail Date February 2020
My 4 day cruise to Morton islands leaving sydney the 6th Feb.The service in the restaurants was great and the food but that's where it stops, too many bogans swearing and drunken people. The dress code was poor and not much ... Read More
My 4 day cruise to Morton islands leaving sydney the 6th Feb.The service in the restaurants was great and the food but that's where it stops, too many bogans swearing and drunken people. The dress code was poor and not much entertaiment during the day and found the staff not happy compared to the P& O staff. There was no control over handwashing at the buffet and before you enter the boarding on ship, the toilets are filthy and no paper towels and some hand dryers not working. I've taken 45 cruises and it's hard not to compare but this particular ship is poor compare to the carnival spirit. The cleaning of the inside lifts can be upgrade too many drinks dropped on the floor and tables not cleaned. The spa not always open at the spa & beauty place on deck 11 due to water spilling over to the corridor, the steam room dirty and some of the heat beds not working but on a good side they did refund my money. Thumbs down on this particular ship and will stick to Royal Caribbean & P&O , Princess Read Less
Sail Date February 2020
I think this carnival cruise is pretentious type. I was not really impressed with their buffet menu, especially their breakfast. They have app to check the program, where to eat and chat with other passengers. Unfortunately, for chatting ... Read More
I think this carnival cruise is pretentious type. I was not really impressed with their buffet menu, especially their breakfast. They have app to check the program, where to eat and chat with other passengers. Unfortunately, for chatting feature was not working most of the time for us so it was a waste of time. The breakfast are flat and boring. Sometimes in their app showing that their buffet is open but when you get there, there was signs that the buffet is closed. In the rainy/wet weather, even worse. There was not enough good entertainment / activities that is fun. The water will in the slides are not heated so at the top deck, it was windy & cold. I also lost one of my AirPod and report it almost every day but no update was given. When we were leaving, we supposed to receive letter / memo to advised our checkout zone but many of us never received any. In the fine dining area, only on the last day they show us the kids menu. I think they have to train their staff much better in the customer service. Before we sailed, I had some inquiries over the phone but again the customer service agent hang up on me before I finish my inquiries. Read Less
Sail Date February 2020
This was our 7th Cruise and we chose Splendor because it was supposedly refurbished and we enjoyed Spirit so much. I believe a cruise is what your make of it and we enjoyed ourselves, but somethings were disappointing. The ships decor I ... Read More
This was our 7th Cruise and we chose Splendor because it was supposedly refurbished and we enjoyed Spirit so much. I believe a cruise is what your make of it and we enjoyed ourselves, but somethings were disappointing. The ships decor I think is very ugly unfortunately, ceilings very low and areas very dark. The glass lifts are like walking into a hallway very narrow. Overall the ship is very hard to navigate because nothing flows, only deck 5 runs front to back, so you would have to go up a level walk across and then down a level to get to the pub and restaurants. Firstly we stayed in a suite which was very old dark and dated, maybe they put new carpet down. I know the showers on most cruises arent the best but these were the worst, no pressure and temperature fluctuations. We were in a party of 6 and you could pre-book your table 10 minutes prior to seating if all your guest had paid to go on the hub app. You cannot contact the dining room until it is open. Weird thing is not once did we get a table for 6, it would be seven chairs or ten chairs and eight. But when we did book for eight people we got a table of nine. this became a bit of a continuing joke. Food tried to be fancy had some nice and not so nice meals. We enjoyed the Red Frog Pub and the trivia was entertaining, the casino poker machines were very stingy. The Carnival shows in the theater were not so great. It would have been nice if they had a price list for their services at the Spa. When I asked them their excuse was they only print one brochure for all their ships world wide. But nothing is stopping them from printing their own price list. As for Ports we had 2 (Lifou and Isle of Pines) cancelled and Vila was a substitute unfortunately it was a Sunday the markets were open but only 2 shops in town. We were to leave port at 2.30, but when Isle of Pines cancelled they extended our stay till 8pm and everythings was closed off and on the ship it made no sense. Lastly the carnival hub app is soooo bad constantly having no connection. We enjoyed ourselves anyway and will be going on another cruise , just not on this ship. Read Less
Sail Date January 2020
This cruise was very average and nothing to recommend people on, most of the staff are fantastic (and completely over-worked). The ship was OK but looking poorly for a twelve year old ship, and the layout as good once you got ... Read More
This cruise was very average and nothing to recommend people on, most of the staff are fantastic (and completely over-worked). The ship was OK but looking poorly for a twelve year old ship, and the layout as good once you got accustomed. Hygiene is not Carnival strong point, so you have to be pro-active here as most of the passengers are not. The Good: -The kids facilities are good, the water parks and ocean camp are excellent, the Cat in the Hat activities are very good too. -The buffet was better than some other ships I've been on but the food don't change at all. -The Red Frog Pub had a good vibe. -The stateroom was cosy and clean. -Good movies on the pool deck at night. The Bad: -The dining room food and service was very average, less of 'The Show' and more of imaginative food please. -The theatre shows very average except for the Illusionist who was great. -The bar service was slow. -The cruise director was very average and basically called the passengers bogans! -The photos are too expensive and mostly poorly shot. This ship is positioned at the cheap and of the market, but I had the feeling that Carnival was cutting expenses everywhere to total maximise profit at the passengers enjoyment. Read Less
Sail Date January 2020
My husband and I aged 54 and 52 had an interior room on deck 6 (6376) for a 9 day South Pacific cruise at a total cost of $83 per day each, now thats exceptional value. As the old saying goes "You get what you pay for". ... Read More
My husband and I aged 54 and 52 had an interior room on deck 6 (6376) for a 9 day South Pacific cruise at a total cost of $83 per day each, now thats exceptional value. As the old saying goes "You get what you pay for". The ship overall look is older style with very gaudy decor, clashing colours and overall ugliness in some areas. "You get used to it". Stateroom was a good size clean and comfy. Food was a hit and miss. Some good choices in the Lido and some not so good. Sandwich bar is excellent, also liked most of the food in the Black Pearl dining room restaurant. Most staff where very good, a few seemed brash or uninterested. Unfortunately we missed 2 Island days, Lifou and Isle Of Pines, due to the Corona Virus scare. Island officials closing the Islands to ALL cruise ships until further notice. Ship gave all passengers a $25 credit to compensate for this. Instead of Lifou we went to Port Vila and a day at sea instead of Isle Of Pines. Ship holds a lot of passengers and finding seating especially near the 2 pools was usually impossible unless you staked your claim before dawn. Hygiene practices were nearly non existent. I hardly ever saw anyone use the hand sanitiser before entering eatery areas. Entertainment was very mediocre actually worst we've had on our 7 cruises. Please be aware if you have sailed on the Carnival Spirit and expect this ship to be on par, you will probably be disappointed. We will not be returning to Splendor even at the budget price. Read Less
Sail Date January 2020
Having sailed with carnival before on the legend I was really looking forward to this new ship. The experience was mixed The good - variety of food - options to eat and drink - 24 hr food pizza but other open late like deli ... Read More
Having sailed with carnival before on the legend I was really looking forward to this new ship. The experience was mixed The good - variety of food - options to eat and drink - 24 hr food pizza but other open late like deli - amazing shows The bad - the dining room staff were ‘boring’ and never available - not once did we get asked if we wanted a second drink - on previous cruise they were smiling, happy and diligent - lack of pools - with just one main pool and 3500 guests in Australia warm weather this is a total oversight from carnival - need another pool - lack of shade - in outdoor areas were you could relax Eg sun lounges around pool and level 11 plus kids water parks there was absolutely NO shade. Carnival need to buy some umbrellas or install shade sails - daily activities - I actually felt bored on this cruise. Last time I was missing out on so many things because they were on at the same time. Give the huge capacity on this ship they need to double the activity program. 50% of activity listed on the day schedule was the shops or art gallery. There was also limited if any outdoor activities - lido deck was a total boring place to be apart from 1-2 hrs a day with the dj. - cleanliness - the ship was not cleaned enough, walking around common areas you would see food spilled on floors that stayed there for hours at a time. Under our 4 beds (2 separate rooms) we found an iPhone, foreign currency, hair bands and hairpins, credit card and lolly wrappers. Read Less
Sail Date January 2020
Cruise was below average. Not worth the money we paid for. We were around 10 families with 17 room and the experience was very bad 1- the room door was broken 2- the food quality was terrible and not much varieties 3- customer ... Read More
Cruise was below average. Not worth the money we paid for. We were around 10 families with 17 room and the experience was very bad 1- the room door was broken 2- the food quality was terrible and not much varieties 3- customer service in the Lido restaurant was very bad 4- very crowded, you have to line up for everything 5- 2 Small pools and 4 tiny spas for 3000 ppl are definitely not enough. 6- you have to pay for the spa, sauna and steam room. 7- only one good show for the entire trip 8- our date of birth were stored wrong and went to fix and still weren’t fixed for all of us so I had to go again. 9- carnival hub wasn’t working probably we had to do few trips to guest service to make it work. Photos are away too expensive. Unfortunately I don’t recommend it to anyone. Read Less
Sail Date January 2020
Friend selected cruise. She had been on carnival spirit. Horrible. Horrendous. Scrap assault. Food poisoning and food pressure. All of us. Drinks taking varnish off tables. Bad behaviour. Bad food and alcohol. Lack of security. Boss ... Read More
Friend selected cruise. She had been on carnival spirit. Horrible. Horrendous. Scrap assault. Food poisoning and food pressure. All of us. Drinks taking varnish off tables. Bad behaviour. Bad food and alcohol. Lack of security. Boss food. No information tool third day. Terrible planning of the ship. Nothing to do. But drink. Eat food that is killing you. Aggression on the boat. Thinking food drink and whatever they were using to clean the cups plates. No vegetarian gluten free options. Msg in the food. Best thing. Comfy beds getting off. Again I thank the universe I didn't take my son. Children young ones. Children touched everything. Do yourself a favour and never go on this ship. It was my first, scared me for any travel ever again on a cruise. My boyfriend's first and last. Nightmare. I feel terrible. My friend organised this cruise. One chess board. Slides kids didn't even ride. Boat rocked in call waters. Crew had no idea. People trying crew like garbage. I felt trapped as in jail with people that fight. Group of men hit on and beat up others. Man cut his girlfriend's face with glass. Kids in adult section with smoking. This is a nightmare of a cruise. Read Less
Sail Date January 2020
I chose this cruise as a single parent with a young child. The cruise staff were outstanding, especially the kids' club (3-5 yr olds). Honourable mentions go to Miss Candy (Mary Jean), Miss Pizza (Roisin) kid's club, Yaowaluck ... Read More
I chose this cruise as a single parent with a young child. The cruise staff were outstanding, especially the kids' club (3-5 yr olds). Honourable mentions go to Miss Candy (Mary Jean), Miss Pizza (Roisin) kid's club, Yaowaluck ("Lucky"- amazing cabin steward) and Head waiters, Joel, Roy and Welly. However, v disappointed with the layout of the ship, especially since the ship has recently undergone a retrofit. For more than 3500 passengers (and we travelled at the peak time during school summer holidays) there were only two small swimming pools which were consistently full, as were the deck chairs around them. So for the entireity of the cruise, I didn't get the chance to swim on the ship. Likewise, the two spas in the adults only area were constantly crowded, either with mixed groups or entirely men who staked out their territory for the day. As a single woman there was no way I was going to hop into a small jacuzzi with 15-20 semi-naked strange men. It would be helpful if one of the spas could be designated for women only. The layout of the ship was designed to narrow, not widen the flows of traffic. The only espresso café, candy shop and juice bar were all grouped at the back of the ship, with the only major access via walking your children through the casino (dark, endless slot machines). This was a major design fail. There was an average 45 min wait for tender boats on shore days which resulted in the ship offering optional full discounts for shore excursions. The programming and entertainment, especially the kids' entertainment (all the Dr Seuss related events) was excellent (don't miss the Towel animals Theatre). Dining options were fair, including good gluten- free options. Read Less
Sail Date January 2020
Very hard-working crew but simply too many people on the ship. At capacity of 3,700 guests, queues remained way too long for food, activities and tendering. Two small, cold pools (one adult only) completely insufficient for number on board ... Read More
Very hard-working crew but simply too many people on the ship. At capacity of 3,700 guests, queues remained way too long for food, activities and tendering. Two small, cold pools (one adult only) completely insufficient for number on board and space outdoors and undercover are scarce. Kids/Teens clubs were inaccessible and poor. Visible signs of recent renovation were not obvious – still looked like an older, tired ship with incredibly gaudy, outdated décor catering to an American market. Continued hard sell (on spa, wellbeing packages, photography, alcohol) throughout the trip and unending pestering on guest surveys in the final days. This was our first time on a cruise and we were so disappointed by the experience of the crowds and feeling jammed in like sardines. Perhaps a common cruise experience out there however was definitely unexpected and therefore unpleasant. We will sadly and clearly be telling our family and friends not to ever book a holiday with Carnival. Read Less
Sail Date January 2020
We had sailed on the Splendor back in 2011 & the Carnival Splendor once again gave us a great cruise! The ship is bright and colourful like a Las Vegas casino resort & I like how they modernised the main pool area. The ship has ... Read More
We had sailed on the Splendor back in 2011 & the Carnival Splendor once again gave us a great cruise! The ship is bright and colourful like a Las Vegas casino resort & I like how they modernised the main pool area. The ship has some really good public places. The main pool area has a huge flat deck area between the pool and huge movie screen. This area is great for outdoor dance deck parties at night or other activities by day. It’s way bigger an area than I have seen available on ships much bigger than splendor. The buffet area on Lido deck is huge with an extra section of seating and food available on deck 10 aft. We never had trouble finding a seat to eat. The serenity pool looked great, although it was always very busy & I think there was enough space to squeeze in at least another 10-20 sun lounges in that area. Food was good everywhere. You can’t beat carnivals 24hr pizza. We had late dining in the larger Gold pearl dining room. Service led by the fab Desi was great and food was tasty and plentiful. We did a one off Italian dining experience in the steakhouse for $40 each and it was amazingly good. The mad hatters tea pary was also a hit with our group. Buffet food was great & the omelette station served up large well cooked servings. Avoid peak times though and lines are short. The bbq station inside deck 10 aft was awesome at lunchtime. The indian food out back was popluar, as was the deli. Coffee from the main cafe bar on deck 5 was pretty good & we loved the fresh squeezed juices from the juice bar also on deck 5. Drinks from all bars were made quite strong and prices reasonable. Entertainment – this was really good. The Spectacular theatre is large and comfortable. I miss the days of when Carnival had a house band/orchestra play in the stage pit along side the singers and dancers, but this playlist cast on board were brilliant. They had a good chemistry and their energy really came through their performances getting lots of wows and applause from the crowd. The El Morocco lounge would be one of my fav cruise ship show lounges. It is huge right at the back of deck 5. It has a funky décor, comfy lounges and a great place to watch the late night adult comedy which was always packed or to watch/play in the adult quest, etc. The nearby piano bar was also always good fun. The redfrog pub down on deck 4 is bigger than redfrog pubs on spirit class. Music Manilla playing in there were as brilliant as usual. There were some other great live acts playing throughout the ship too. Our cabin was a Spa balcony room on deck 10. We loved it! Slightly nicer décor than a regular balcony room and it was in a nice quiet corridor forward, and good views being nice and high. It was also only a few steps away from one of the front 'secret' decks for good views over the bow.This room gave us access to use of the large mineral hot tub and other steam rooms, etc, in the spa area. We don’t tend to participate in many on board activities preferring to just chill by day, but the usual things like trivia, etc, seemed to be well populated. The new water slides seemed a big hit. My nephew loved the green one so much he went on it over a 100 times! Finally, the crew were mainly all very friendly and smiley and their service was fantastic. The entertainment team were great and tried their hardest to keep guests informed and making sure people had fun. I smiled and laughed a real lot on this cruise and good memories were created. I wouldn’t hesitate to book another cruise on this ship again. I think Australia is very lucky to have a ship like this year round. Read Less
Sail Date January 2020
It took a few days to get used to all the people (have been living in Alice Springs for 10 years) but once we got into the swing of where to go and what to do, we had a great time. We found plenty of interesting and healthy food to choose ... Read More
It took a few days to get used to all the people (have been living in Alice Springs for 10 years) but once we got into the swing of where to go and what to do, we had a great time. We found plenty of interesting and healthy food to choose from, and experienced excellent service (Nuka) at the Black Pearl Restaurant. We found the shows very entertaining and Lee was an exceptional cruise director. We loved hanging out at the El Morocco lounge for the comedy (impressed when new comedians came onto the ship half way). Our 12 yr old loved hanging out at his age group (Circle C) and enjoyed the varied activities on offer. The house keepers all seemed genuinely friendly. There was plenty to do and we found it great value for money for a family of five. We loved all the snorkelling on our island trips (including a small trip to L’escapade Island). We laughed a lot!! Read Less
Sail Date January 2020
Let me start by saying this is our 8th cruise and normally love it so I'm not just picking holes. We Loved the Carnival Spirit so decided to go on the latest Carnival Australia Ship the Splendor. The Ship has been in dry dock for a ... Read More
Let me start by saying this is our 8th cruise and normally love it so I'm not just picking holes. We Loved the Carnival Spirit so decided to go on the latest Carnival Australia Ship the Splendor. The Ship has been in dry dock for a refit unfortunately looks like they never got anywhere near finishing it, Painting in ganways and public areas was a daily event as well as power tools and hammering . bar staff just poor the ingredients of you drink in the glass and serve it without stirring and the look you get if you ask it to be mixed, as straws are no longer provided the first sip is lemonade the next is vodka or whatever it happens to be. The lido restaurant is soooo busy and the food is generally cold and unappetizing with the exception of the Mongolian, the cafe and the indian and of course the Pizza. one morning my daughter had a pancake so dried out we could have played frisby. the 2 restaurants the golden and black pearl started off pretty well but as more people abandoned the Lido service and the kitchens became overwhelmed and food was coming out with long waits and cold. We had a cloud 9 spa cabin on deck 10 and it is the smallest I have ever had but it was clean, however whenever someone on the corridor used the toilet everyone could smell it (nice). the Spa itself was dirty in fact the windows were so bad you cant see through them, the showers didn't function properly as button are broken. The main pool area is small and has less than 100 tightly crammed sun beds they were all gone very early in the morning . probably the biggest sin is they run out of soft drinks with 3 days left. However the entertainment staff are excellent as is normal for Carnival and the main reason why people travel Carnival. Overall in my opinion this boat is perfect for a caribbean cruise where you only have one sea day in each direction but there is not enough room for the 3000+ people when you have 2 or 3 sea days each way. A point worth making is I wrote to carnival stating a lot of the above and more but there response was along the lines of i'm sorry you didn't like it the staff are new and still training so unlucky. Read Less
Sail Date January 2020
Sailed with friends for their 50th birthday. Our first cruise and I had gone with the thought that it would be like a club on water, I was correct. I was not overly impressed: lines and long wait for most meals, especially the deli, wok ... Read More
Sailed with friends for their 50th birthday. Our first cruise and I had gone with the thought that it would be like a club on water, I was correct. I was not overly impressed: lines and long wait for most meals, especially the deli, wok and Indian. As for getting a poolside seat or pod especially in adult only areha : forget it. The small pools and spas were disappointing and also crowded. Long wait to get off at our ports and on one occasion over an hour wait to get back on the boat. Paid a premium For internet and it rarely worked amd asked for a refund! Entertainment all bar the comedians in punchliner was very average ,reminded my of my daughters dance concerts. Port stops were nice especially isle pines and mare: amazing waters but the rest were nothing too exciting: noumea was a waste of time and the $55 per person ride around the island on a train was a bit Pricey, a balcony room Located on deck 9 in the middle of the boat we paid $5200 for the 2 of us, add about $700 spent on board for port excursions, drinks and some Entertainment like bingo, it worked out to be an expensive time. I’d rather go back to Bali, Vietnam or Thailand for a lot less money amd More freedom in what we do , with no lines and much better food. I’m assuming Cruising is not for me, and I won’t be rushing to do another. Read Less
Sail Date December 2019
Chose this cruise as we wanted a New Year getaway and have done the same trip on Legend and enjoyed it. Elaboration and disembarkation were fat, professionally and seamless. Cabin was fine. We only slept there so we didn't need ... Read More
Chose this cruise as we wanted a New Year getaway and have done the same trip on Legend and enjoyed it. Elaboration and disembarkation were fat, professionally and seamless. Cabin was fine. We only slept there so we didn't need anything fancy. A lot of the same stuff as Legend. Lidocaine deck, Serenity Pool, Red Frog Pub, etc. Food seemed to be just a little poorer than last time but within an acceptable range. The hamburgers were packed with salt to the point of being inedible. The pizza shop is fantastic and open 24/7. Service was also lower than on the Legend. There are some great staff and our waiter in the restaurant, Roy, was great. Nevertheless, a number were quite curt and they rarely gave way to customers when moving through crowds. Reported a spill I'd seen to one of the bar staff and was courtly told that, "Yes, I'll be there soon!". On another occasion I reported that a toilet needed attending to. An hour later it had still not been serviced. The big issue is that if you travel on Splendor, you'll want to like crowds and be prepared to line up a lot. There were over 3,800 passengers on our cruise and the Serenity Pool area was packed, with many passengers missing out on seats and laying down on the floor. This was exacerbated by the staff not policing the area for chairs which had been 'on gold's for extended periods. With very few pods, the early morning race to get a seat got earlier every day, finally getting to 4:30am!! Needless to say, this finally led to a couple of aggressive arguments and security being called. Lido was, likewise, constantly packed with people. Hygiene and crankiness were good and toilets were always clean and tidy wherever I went. We spent less than half onboard this time, which was a result of the entertainment just not clicking for us. Most of the shots were a bit too 'easy listening' for our taste, whilst Music Manila, which we enjoyed last time, having gone for more rock, having lost their female singer. Cruise Director did a great job. Would do Carnival again but not Splendor. Read Less
Sail Date December 2019
Chose this cruise for a relaxing, quiet Christmas getaway. Could not have been more wrong. Boarding was short sharp and shiny. Stateroom was excellent, but that is where it ends. Parents unleashed an array of noisey, unruley ... Read More
Chose this cruise for a relaxing, quiet Christmas getaway. Could not have been more wrong. Boarding was short sharp and shiny. Stateroom was excellent, but that is where it ends. Parents unleashed an array of noisey, unruley brats on the the entire ship. Hygene supervision at the buffets was non existent, People were handling food with their hands, tasting it and returning it to the trays.YUK!!! Trying to get food from them buffet was was almost like taking your life in your hands. You would think these people had never seen food, judging by the way they pushed and shoved to get to the buffet. The food was was mediocre to say the least. If there was no salt and pepper, there was no flavor. People were active on the ship until early hours of the morning, as to be expected on a holiday. The only thing to eat was from a pizza servery that had a queue arond the ship, as did the other food servery points, but the whole ship closed at 830 pm, except for the casino. The staff are to be commended for their service. They all deserve a pay rise for their outstanding servive to the passengers. the only saving grace on the whole trip. If you plane to go ashore anywhere, dont plan on going far from the ship. Docking is at 8am, getting off will be at around 11am and you jave to be back at 415pm for the last tender. 3,800 people CANT be accommodated in that amount of time. Save money and DONT buy on shore tours on the ship. They will charge you twice as much. Get a local tour when yiu eventually get ashore, only half the price. In conclusion, this ship is promoted as a floating resort. If that were true, facilities such as food and entertainment would be available until after midnight. If it was a resort parents would be held more responsible in maintaining their children. This ship is not a floating resort. It is an over priced floating caravan park. If you are looking for a relaxing getaway, stay away from this ship. Read Less
Sail Date December 2019
We chose this cruise because it sounded so good with the new makeover and refurbishment.Well after a month in Singapore to do all the work I don’t know what happened because when we got on the ship was in poor condition, the interior ... Read More
We chose this cruise because it sounded so good with the new makeover and refurbishment.Well after a month in Singapore to do all the work I don’t know what happened because when we got on the ship was in poor condition, the interior looks a lot like an old run down casino in Freeman st Las Vargas .Problems started from the minute we arrived at Boarding,it took 3 hours to get on the ship then at least another hour to hand our passports in and put money on our ship card,It was extremely hot, no around staff didn’t know what they were doing,no one could answer questions or give directions.The ship is hard to get around during the entire trip only half of The lifts were working at any one time.Washing machines didn’t work for several days.A lot of rude staff,I asked for a glass if water in the adults only area on my first day and was told to get it my self.Food was not the best and nearly the same every day.No butter only a white spread they call butter it was disgusting,very expensive drinks,activities mainly involved money they pushed all activities that you had to pay ,nothing to do on Sea day, very little room around or in the pool due to the large amount of people.Tours extremely expensive and very hard to get off the ship on time.I have been on a lot of cruises and this one was definitely the worst.I would not recommend this ship.Staff need training,Chefs definitely need to learn to cook better and there needs to be a better variety of food, entertainment,and daily activities. Read Less
Sail Date December 2019
Our group consisted of an 82 yo, 60 yo, 56 yo, and 2 x 14 yo. We had 2 cabins. Embarkation was straight forward with no problems. Muster was a shambles. Our 2 cabins were split into different areas (was told families would be kept ... Read More
Our group consisted of an 82 yo, 60 yo, 56 yo, and 2 x 14 yo. We had 2 cabins. Embarkation was straight forward with no problems. Muster was a shambles. Our 2 cabins were split into different areas (was told families would be kept together) and could not see or hear the instructions clearly. The area had been painted and it wasn't dry so we all had big sticky grey paint clumps on our shoes. The cabin with 2 people was a great size. The cabin with 3 people was very cosy (suitcases on floor and table). No exhaust fan in bathroom . Not enough space to hang wet swimming costumes etc. Signage around the ship was very poor. Cleaning staff was excellent. Dining room was great - variety, freshness, taste, staff. Dining hall was very good except the very long lines (82 yo found it very difficult standing for extended periods then juggling a meal plate, drink and walking stick to find a table). Entertainment was fantastic - piano bar (hot, small room with limited seating), bingo, stand up comedy, nightly show, trivia. Children were in the kids club (12-14) and were entertained with challenges, basketball, shuffleboard and made new friends. The water slide was a hit but very long lines as the green drop slide was only open on the last 2 days. They loved it! I played pokies and poker tournaments in the casino and gained points for a reward. I received a card that entitled me to up to 15 free drinks a day whilst in the casino. I rarely drink but thought whilst its free I would take advantage. Took about 20 mins for a waiter appear (the area is very small) and another 30 mins to receive my drink (I went to the bar to ask where my drink was). When I asked why it took so long he said I moved and he couldn't find me (no apology!). I had not moved as I was sitting with my sister talking and listening to the live music. I only ordered one other drink (for my sister) and didn't bother after that. The "reward" was a waste of time. The service / information desk was always very busy even at midnight (understaffed). We didn't book any shore excursions on the ship and made our own way on the islands which worked out great. Getting in and out of the tenders to go ashore were quite easy. Long waiting times in hot unshaded sun to board the tenders to go back to the ship was not comfortable. Dated décor. Read Less
Sail Date December 2019
We decided some months ago to go on Splendor's first cruise out of Sydney, mainly to meet some of the crew who have become friends after many cruises on Carnival Spirit and it was certainly great to catch up with them all. Our ... Read More
We decided some months ago to go on Splendor's first cruise out of Sydney, mainly to meet some of the crew who have become friends after many cruises on Carnival Spirit and it was certainly great to catch up with them all. Our first impressions were OMG, who designed this ship? Someone obviously obsessed with pink and doughnuts..oh and eggs in the ceilings of the main dining room. To say it is very gaudy is an understatement. However, you soon get over that as being normal and the obvious thing is to compare it with Spirit and Legend who have been in Australia for many years. Yes, it is a bigger ship, which means more people and some more queues. There were 3600 people on our cruise which included 1500 children, so thankfully this will be the last cruise we ever take in School Holidays! There are now 2 main dining rooms, Golden Pearl for fixed time dining and Black Pearl for anytime dining. We were in Golden Pearl, at the stern of the ship on decks 3 and 4. The food was the same menus as on Spirit and the same variable quality. Golden Pearl is smaller than Empire on Spirit and it is initially difficult to access because you cannot walk the full length of deck 3, so stopping at Alchemy before dinner was not something we did on Splendor. The Steak/Fine Dining Restaurant is called Fahrenheit 555, not Nouveau, and this is a larger restaurant with the same amazing food and service. We went there 3 times in our 8 day cruise, one for a special Italian themed night which was nice. Serenity, the adults only retreat at the rear of Deck 9 was, for us, a disappointment. Not enough shade and it was always packed. The only day we got a 'pod' there was in Noumea because we did not go ashore. Every other day it was almost impossible to find a space. There is still a bar tucked away in the corner and also there is the deli, where you can get sandwiches etc and also an Indian Cafe, Masala Tiger, which served lovely fresh Indian food...a nice addition. Were found our quiet place at the starboard front of Deck 12, where Serenity used to be. There were free loungers and pods most days...and a nice quiet bar, away from the rabble! The shows were excellent with a very energetic and talented team on board and some funny comedians which now perform in a much larger room at the rear of deck 5. We were lucky enough to have Tim Mitchell in the piano bar. He is excellent, one of the best we have seen on any cruise line. That said, the piano bar does not have a bar, so getting drinks was often slow and I felt sorry for the poor waiter who almost single handedly worked his backside off each night to try and serve what was always a packed room. I did mention this to the Hotel Director, but nothing changed. As always the staff were very obliging, polite and helpful and we did have a lot of fun, as always with Carnival. Desi, Andrej and their team in Golden Pearl and Vlad and Dragana in the steakhouse were all just brilliant. Embarkation and disembarkation was excellent, mind you we are Platinum guests, so we do not have to queue, but even then the process was quick and efficient. Splendor is certainly a different and certainly larger ship compared to Spirt and Legend. In many ways better, but some not. Yes, there were a few teething problems, Internet was slow at best, in fact everyone was refunded 75% of the fee, people were complaining about the layout of the ship etc but I am sure Splendor will quickly become much loved part of the Sydney cruise scene for a few years to come. Read Less
Sail Date December 2019
We found this cruise on the internet. Wanted something to celebrate our 30th wedding anniversary. Special offer: Ocean view cabin for the price of an inside cabin. When we finally check, two days before we left, we found out that we were ... Read More
We found this cruise on the internet. Wanted something to celebrate our 30th wedding anniversary. Special offer: Ocean view cabin for the price of an inside cabin. When we finally check, two days before we left, we found out that we were bumped up to a balcony. Went to guest services on the Splendor to ask who we should thank...... apparently the computer at Reservations. Over the moon! Every aspect of this cruise was perfect. From embarkation to debarkation. Yes if you are picky you might find fault, but my wife and I would recommend every person in NZ and Ausie (or anywhere) to get on the Splendor and visit New Caledonia. Isle of Pines was our favourite place to visit. The best experience was to travel on a ship for the first time. Most of the staff members were friendly and helpful. Great shows (Aerial) and the 70/80's show. We are just sad it's over. Read Less
Sail Date December 2019
The cruise was an amazing experience, everything about it was unreal. Pros: Getting onto and off the ship was a quick and easy process. The ship and your rooms were always clean The staff are ridiculously helpful and friendly ... Read More
The cruise was an amazing experience, everything about it was unreal. Pros: Getting onto and off the ship was a quick and easy process. The ship and your rooms were always clean The staff are ridiculously helpful and friendly The food is amazing and you can have as much as you want (many different types.) The Ship always had activities on to keep you entertained and the hosts were great The restaurants had amazing 3-course meals and you could get as many as you like. The ship had theme nights which kept the passengers entertained. The view was unreal The gym was great The beds in the cabins were very comfortable etc Cons: apart from very minor issues such as wifi not working the ship had no cons. The Cruise was an amazing experience and although I have been back home for a while now, I can not stop thinking about it, and I need and will be returning very soon. Read Less
Sail Date December 2019
End of year cruise to beautiful South Pacific. Mixed bag of thoughts for this ship. Pros; Embarkation & disembarkation was very good, 130pm & 8am respectively. Excursions to Isle of Pines were very expensive, $130 to Marine ... Read More
End of year cruise to beautiful South Pacific. Mixed bag of thoughts for this ship. Pros; Embarkation & disembarkation was very good, 130pm & 8am respectively. Excursions to Isle of Pines were very expensive, $130 to Marine Reserve. Decor throughout ship was very good although the low ceiling give a closed in feel. Dining in Black Pearl My Time was done efficiently by Maitre D, singing & dancing by staff was very enjoyable usualy done when main course is finished, staff as usual very attentive. The entertainment in Gold Pearl was annoying we only fished 1 course & it was karaoke time. Breakfast i enjoyed, dinner was ok but no sauces with the mains ? Mongolian Wok was the best service in the Lido, be prepared to wait or get there at opening. Overall food choices about 50/50. Cruise Director Lee done a very good job, he conducted a service for Military Service personnel was very moving indeed. Movies on deck9 were block busters to entertain the younger audience. Islands are great, Isle of Pines & Lifou beautiful, water is pristene aqua blue, probably best islands in world for visit. Guest Services very helpful but in a noisy area with entertainment on a stage close by. Cons; many, where do i start. My wife disembarked with pneumonia coming down sick on the last night reported to Carnival next day when hospital diagnosed. No wishy washy when entering eating areas, entirley optional, enforcing of public health was non existent. Entertainment in the Spectacular theatre was ordinary, no orchestra all pre recorded, no standouts here, usual Piano Man, Rock the 80s etc. Around the ship were usual violins, guitars & piano man all varying but then thats a personal choice. . Gym was small, three times I went to the floor space for stretching etc. & was told to leave each time as the gym guy has no office to interview clients & uses the space for his purpose. Plenty of kids onboard as it is a family oriented ship; the water slide is new installed in Singapore a few weeks ago, the arcade games are a pay for use. No alcohol allowed onboard at embarkation, the website says yes but i was told it must be a Carnival US website that says so. Beer $8 wine around $35-45 bottle. Overall it is a family oriented ship offering plenty of things for kids, I am 72yo & would not bother with Car Splendour again, very poor overall with some very good points like service by crew. Public health is a number 1 with anyone & it is lacking big time here. Read Less
Sail Date December 2019
went on this cruise as it was repositioning and bringing Splendor to Australia for it's inaugural season. I travelled with a group of friends who also love to cruise. We enjoyed it very much even with the teething problems which ... Read More
went on this cruise as it was repositioning and bringing Splendor to Australia for it's inaugural season. I travelled with a group of friends who also love to cruise. We enjoyed it very much even with the teething problems which were soon sorted. Cruise Director Lee was fabulous and worked so hard for the entire trip....always a pleasure to be around. Entertainment was great.....shows were energetic and entertaining. Enjoyed the piano Diva Natalie and Music Manilla most nights. Our cabin 7257 was roomy and the beds and pillows were wonderful. Ship was easy to get around and we were lucky that we had plenty of lifts and had no issues with them....aft had many lift problems My "roomie" did not like the decorations of the restaurants....but got used to them. Crew were amazing as always...especially room stewards and restaurant staff. Some guest services staff should maybe look at getting another job. Corners have definitely been cut though..throughout the whole cruise..you can see the difference from previous cruises I have been on. Wine was not good....very little choice ( and ran out quickly) and very expensive for cheap wine. Carnival should look at more South Australian wine....better quality. Food was mostly good although the Lido menu never changed.....same each day. Did not enjoy people using the the water taps in Lido to fill their own bottles and not one sign asking them not to.....I did ask a few people not to and got abused. Staff should be asking them mot to.....AND signs. Kids were mostly polite ....some adults were NOT. Embarkation was a nightmare especially the taking of passports....that system did not work. All in all a great cruise.....not my favourite cruise ever but I had fun and relaxed which was my main objective Read Less
Sail Date November 2019
Carnival Splendor Ratings
Category Editor Member
Cabins 3.0 4.3
Dining 3.0 3.7
Entertainment 4.0 3.6
Public Rooms 3.0 4.0
Fitness Recreation 5.0 3.8
Family 5.0 3.8
Shore Excursion 3.0 3.7
Enrichment 1.0 3.2
Service 3.0 4.2
Value For Money 4.0 3.9
Rates 3.0 4.2

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