Sail Date: December 2017
The ship was nicely decorated for Christmas. This was our first cruise on the Freedom and we immediately loved the decor and the color scheme. On the way to Galveston Carnival called us and said they had a room upgrade available and ... Read More
The ship was nicely decorated for Christmas. This was our first cruise on the Freedom and we immediately loved the decor and the color scheme. On the way to Galveston Carnival called us and said they had a room upgrade available and would we be interested. We took the upgrade from an ocean suite to a grand suite. The room was plenty big, more storage and closet space than we could use. Nice bathroom with the jacuzzi tub and the two sinks were wonderful. It was nice that the two of us could be in the bathroom and getting ready at the same time. The balcony had a reclining deck lounge, a reclining chair, two other chairs and two tables. We had your time dining and ate in the restaurant every evening. The staff we had and the food was excellent every night. Our room steward, Rodrigo, was wonderful, took good care of us and the room. We did tip him extra. The shows in the theatre were also first class, the performers did a wonderful job and were very entertaining. Wonderful cruise and we loved the Freedom. Read Less
1 Helpful Vote
Sail Date: December 2017
. we picked this cruise because we had shopped around late in the season and wanted to celebrate our anniversary and our kids adoption day. The Cabins were pretty good, the stewards that took care of us were great, they did a great ... Read More
. we picked this cruise because we had shopped around late in the season and wanted to celebrate our anniversary and our kids adoption day. The Cabins were pretty good, the stewards that took care of us were great, they did a great job. dining was mixed, we had a great wait staff, but the food has gone down in taste and value. We have had a lot better. one thing that was not up to par was the leto deck food, was pretty much the same every day, and not a very good selection at that, hit the Mongolian grill almost every lunch time, it was very good. The shows were very lacking. We only had 1 show for the 7 days, unlike other Carnival ships, which have a great show every night, and the show was not that good. seemed like a bunch of High Schoolers were putting on a show. not professionals at all. We chose 2 excursions. both were very good. was very upset and disappointed with way the tendering was handled. Hubby had to use a scooter ( due to severe back disk problems) we waited for over 2 hrs to just board a tender to go ashore. that is way to long, watched 4 tenders for regular people leave before we got a tender for handicapped people. Carnival did nothing about that problem. was not happy about that at all, if we had an excursion scheduled that day, it would have been bad, we were lucky that was just a day of looking around. We probly will be using Carnival again, but will never sail the freedom again. Read Less
Sail Date: December 2017
I have to say to start off with..I am now a cruiser for life. We choose this cruise for the cost and time of year. It was a fundraising cruise for my sons Special Olympics sport team. We found out Carnival Cruise lines offer this and ... Read More
I have to say to start off with..I am now a cruiser for life. We choose this cruise for the cost and time of year. It was a fundraising cruise for my sons Special Olympics sport team. We found out Carnival Cruise lines offer this and decided to try it out. We spent several months submitting paperwork to get it approved..with lots of humps in the road..but finally got it done. I am very glad we did. We raised a good amount for our team. For the Cruise...Everything was great. Embarkation was smooth and timely. We arrived at our appointment time and was on the ship in plenty of time to hit the food on the lido..great! Our cabin was was roomy enough for my daughter and i to enjoy it when we were in their. I love the balcony, plan on looking into larger ones in the future..but for her and I it was fine. I would be ok with inside or oceanview and spend my mornings on the serenity deck. I love that area..plenty of loungers not towel hogs at all on the 2 Carnival cruises I have been on.. plenty of space. Hammocks,clamshell beds all over the place. I have to say I did not watch any movies on the Dive in Theater this cruise. My daughter did. The movies did not interest me. I played Bingo and won $400 yeahh.. I went to the casino a couple of times..shopped a little..loved it. I enjoyed the dining room..we had late dining but was able to get switched to early to be able to have dinner with a few of a friends and from our group to eat together. The staff was great..we had a fun group of guys. Joshua was one of them, I can not remember the other names right now..,.we got pics with them our table was # 323 early dining. The Maitre D was absolutely wonderful. He found out one of our families had been in a wreck on the way to the cruise and he made sure they had anything and everything in the cabin and special dinner if they felt like coming to the dining room which they did. Wonderful time and great people working on The Freedom. I highly recommend booking this ship again!! I love the ports. We had no problems in Jamica even going off away from the port..all we did was shop there and Grand Cayman we went to the public beach and then did some shopping there also. Cozumel we shopped..and relaxed. The debarkation was crazy..we all stood in hallways and those with suitcases small enough could go sit in the theater or lido,..and waited til our decks were called..then off to our cars we went!! Thank you It was an amazing trip and already have next years booked asgain as a fundraiser for our team..cant wait!! Read Less
1 Helpful Vote
Sail Date: December 2017
I usually don't cruise in December but when Hurricane Harvey messed up my camping plans at Port Aransas I decided I needed something to do. The cost for the Freedom at that time was very good, so I signed up. (I usually cruise alone.) ... Read More
I usually don't cruise in December but when Hurricane Harvey messed up my camping plans at Port Aransas I decided I needed something to do. The cost for the Freedom at that time was very good, so I signed up. (I usually cruise alone.) That was my first time going through Carnival's new boarding procedure. It was great how fast I went through TSA and then right to my cabin. Platinum and Diamond members can go directly to their cabins while the others have to wait until 1:30 PM. My room key was in the mailbox next to my cabin door and it worked as expected. I did meet a few cruisers whose room key card didn't work or there was a wrong name on the card which caused them to wait in line at Guest Services which is NEVER fun! I'd never been to Ocho Rios and I was anxious to get off the ship and walk around. I didn't wonder too far from the dock area but I did go a few blocks down the street. The shopping center right off the dock was a pleasant surprise as it felt more like a mall than a group of shops. There also was a small FREE beach at Margaritaville that many people too advantage of. I'd been to the Grand Cayman stop and Cozumel stop many, many times so I didn't get off teh ship. We had pretty good sailing for the first 5 1/2 days. On the last Sea Day the ship was a rockin' and a rollin' . We entered the back side of the storm that dropped all that snow on the lower states during the week. Many cruisers were sick as well as many of the crew. They kept mentioning for people to drink Ginger Ale and apples. I went down to Deck 3 and read from my tablet and drank ginger ale, LOL. I was disappointed with the food service and quality of the dinning room food. That was my 12th Carnival cruise so I've sampled loads of dinners on their ships. There wasn't anything really bad about the food it was just boring in taste for me. They also removed PIE from the dinner time desert. Our waiter said that was the first cruise that pie was absent. After some conversation we did have PIE on Thursday night desert menu. So don't be surprised if pie is no long on your desert menu. Our wait staff were over whelmed by all the tables they had to service. They often got dinner mixed up or forgotten. They'd serve some guests while leafing the others waiting for their food. Totally unacceptable! The entertainment was pretty good. I always enjoy the comics and I wasn't disappointed on this cruise. The shows in the Victoriana were really done well but with the ship entering the storm Thursday night the cruise guest performers show was cancelled. They also scrubber the Friday shows but had the comics do all of their shows in the theater so more people could attend. My room steward, Ivan, was outstanding. I am a late riser but that deter him as he just worked around my sleep schedule. He also made sure I had plenty of clean towels and kept the ice bucket full (I requested it). Any cruise is what you make it. I'd been on the Freedom a few times before and maybe becasue I was overly familiar with the ship was why I didn't give this cruise a better rating. There wasn't anything new going on the ship other than the Christmas music that didn't have American singes/groups performing. Read Less
5 Helpful Votes
Sail Date: November 2017
We chose this cruise ship because it is based out of Galveston. Since we live just north of Houston, this was the closest to us. Not knowing much about this cruise ship, we went ahead and booked it. Upon arrival, my wife forgot her birth ... Read More
We chose this cruise ship because it is based out of Galveston. Since we live just north of Houston, this was the closest to us. Not knowing much about this cruise ship, we went ahead and booked it. Upon arrival, my wife forgot her birth certificate. Dave, the guy that helped us with the situation, was amazing. My wife wound up going back home and getting her birth certificate (over an hour drive). Upon returning, she contacted Dave and he told her to come on and he would hold the ship for her. She arrived right at 3:30 (ship sailed at 4:00 pm). The cruise director, Malcolm WOO HOO Burns was amazing as well. He was very attentive and lively during the entire cruise. I am unsure how he keeps up with everything all the time, but he never let up. He was always happy and smiling while keeping the energy levels up as well. Marky Mark was one of the entertainment coordinators on the ship. If you have never experienced him, it is highly recommended. Putu was our steward the entire time on the ship. He was amazing. He knew my name before I even met him. He was very attentive and was helpful with whatever we needed. He left towel animals on the bed everyday for the kids as well. Amazing service. Pat was one of the bartenders at the casino bar. Our room was on the Upper deck and the casino bar was right down the stairs. We had the bottomless bubbles package, so I would go to that bar mostly to get my Coke Zero. One night, my oldest son fell and hit his face on a table. I went to the bar to ask for some ice and she seemed fairly concerned about him. The best part is that there are over 2,000 people on the cruise ship, but when I walked up to the bar, she knew exactly who I was and what I was ordering. Overall the cruise was amazing. There was no one on there that was rude or not willing to help. Read Less
Sail Date: November 2017
This cruise was for celebration of my DH birthday and Thanksgiving. This was our 21st cruise with Carnival and twice on the Freedom. We felt the pairing was just off and we can’t pinpoint exactly how or why. Boarding was very ... Read More
This cruise was for celebration of my DH birthday and Thanksgiving. This was our 21st cruise with Carnival and twice on the Freedom. We felt the pairing was just off and we can’t pinpoint exactly how or why. Boarding was very quick and easy in Galveston. Our room was clean and ready when we arrived around 11:15am, priority boarding. We went to Steakhouse this first night and enjoyed our meal very much. We ate in the Main Dining room at a table for 10. Our service was quite slow and we missed stage shows due to the late serving. Also they have taken away the bar service and now order wine or drinks with your waiter which slows down the delivery for wine and burdens the serving team with more work. Tuesday we went to the Cruise Critic Meet and Mingle party. There were only about 14 people that showed up. I wish more would please read the Fun Times and attend once they sign up. We visited Key West, Freeport and Nassau and enjoyed all of them. The casino was fun but no money won. Over all this was a good Cruise and we can check Key West off the bucket list. Will rate overall cruise a 3 of 5 because many little things were just off key and didn’t synchronize. Read Less
Sail Date: November 2017
The food was great -- steaks were amazing! Our wait staff was super busy, but continued to be attentive to our needs. The ship is beautiful and well kept. Our granddaughters and family were with us and the girls had lots of fun ... Read More
The food was great -- steaks were amazing! Our wait staff was super busy, but continued to be attentive to our needs. The ship is beautiful and well kept. Our granddaughters and family were with us and the girls had lots of fun participating in youth activities. We took the trolley in Key West, toured Hemingway House and ate Key Lime pie at Kermit's (a must!). We were sad to see that the festival on the dock has apparently ended. Was always a fun part of visiting Key West. Spent time at Lighthouse Point resort on Freeport and, as always, had a great time. It is a beautiful place and is not crowded at all. Both beach and poolside available there. You can kayak, parasail, jet ski, or just hang out. We chartered a private sailboat and snorkeled in Nassau through Island Marketing Ltd. There were just 6 of us on the boat. Sean was a wonderful guide and we actually were powered by sail most of the time, unlike many excursions that claim to be "sailing." Only dark spot in the entire was a group of teenagers that were misbehaving and being rude during the Dive In Movie. Security was much more present the following night. The musical entertainment was wonderful throughout the entire ship and cruise. Read Less
Sail Date: November 2017
We chose this cruise because it left from Galveston (we are all in Texas) and went to the Bahamas (where we hadn't been yet). 26 Family members aboard. This is by far my least favorite ship (6th cruise to date) I have ever been on. ... Read More
We chose this cruise because it left from Galveston (we are all in Texas) and went to the Bahamas (where we hadn't been yet). 26 Family members aboard. This is by far my least favorite ship (6th cruise to date) I have ever been on. The layout is so confusing that even by the 6th day I was often confused about how to get where I wanted to go. We also had many connecting balcony rooms, but the balcony doors could not all be opened because of the room layout. Very dissappointing as on our Alaska cruise(not Carnival) we had 10 balconies opened up to each other. The food was ok. NOTHING to write home about. Our Steward was GREAT! Otherwise service was iffy. One night our waiter in the main dining lost our ticket, so we had to reorder. Not tragic, just sub-standard. Casino bar staff seemed annoyed to be serving. Casino was ok. My favorite slots were often tied up for hours on end for the never-ending slot tournaments. Went to a seminar and no one showed up to teach it. When I asked a crew member she totally blew me off. Guest services put us on hold for 15 minutes before we hung up. I was dissapointed in the choices of shore excursions on this cruise. Snorkeling in Key West was WAY too rough and there wasn't anything to see. Freeport-took a cab to a "private" beach full of sand fleas and broken glass. Also paid double to snorkel but they ran out. Nassau was AMAZING. I did the sea lion encounter and beach day. It was totally worth it and absolutely beautiful. I can't reccommend this excursion enough. I have been told that Carnival is the Walmart of cruise lines, but after this cruise I might say they are actually Dollar General. Read Less
2 Helpful Votes
Sail Date: November 2017
Carnival Freedom 11-18-2017 7-Day Bahamas Room 7370 Overall Rating of The Cruise 3.5 out of 5 “It is firm belief that wine is enhanced by experience. You may have a bottle that is rated poorly, but pair it with the right ... Read More
Carnival Freedom 11-18-2017 7-Day Bahamas Room 7370 Overall Rating of The Cruise 3.5 out of 5 “It is firm belief that wine is enhanced by experience. You may have a bottle that is rated poorly, but pair it with the right food, company, and atmosphere, it may be one of the most memorable bottles ever” Quote Laura Mohseni. This is the same line of thought that came to mind when summarizing our latest cruise on Carnival Freedom. The pairing was just off and I can’t pinpoint exactly how or why. Embarkation: Rain possibilities forecasted for Galveston again. Uber to port arrive at 11:00 and still lots of people outside who had just debarked. We checked bags with porter and proceeded to check in. Check-in was a breeze customer services reviewed boarding pass, medical disclosure, and used picture from our passport and sent us on our way. No sail and sign card, the boarding pass was just that, a “boarding pass”. The sail and sign cards were in stateroom mail box. For those who didn’t have immediate access to their room, the bar code on the boarding pass allowed purchases of anything just like the sail and sign card. This was a first for me and I liked it, Ver Efficient, rate it 4.8 of 5. Room 7370: Room ready and clean and everything in good working order. Laurence the Room Steward stopped by and discussed service and our expectations. Highly recommend Laurence and his team to anyone. 5 of 5 Steak House: 1st night We had reservations for 6:30 PM seating. The steak house is on deck 10 mid ship. Team Waiters Maryna Prodan, and Natsiree Songput provided excellent service. Noted the staff was extremely busy and didn’t have time to socialize as have dinning staff on other cruises. The food was just what we expected. DW had lobster tail and I had the Spice-Rubbed Prime Ribeye Steak. Both done to perfection. Chef Subhasis made his way around discussed our meal. Rate this 4 of 5 Meet and Mingle: Held on port day Tuesday, this seemed odd day to me, in the piano bar. Carnival provided snacks and refreshments. Cruise Critic had 10 attendees plus 4 other guests that crashed the party. I personally encourage others to drop in so we can introduce them to Cruise Critic and get their opinions. Malcolm, Cruise Director made it about 5:30 after he completed the Make a Bear program with the kids. Malcolm shared his tenure on Carnival Freedom. 3 of 5 Dining Room: Posh Lower 6:00 PM, table #437 Head Waiter Darwin, Team Waiter Mohammed and Assistant Team Waiter Jundel, Maitre D’ Chubby from Hungary. The waiter staff performed good taking into consideration; number of guests they handled, drink orders were taken and delivered by the waiter staff, table #437 is for 10 and those guests had an overabundance of special requests. Chubby made it around to our table couple of times and supported the entertainment. We noticed that one table of 10 close by had a “special guest” so attention was given reducing the quality of our service. Thank goodness, we have seen the shows in the Victoriana Theater on other cruises and didn’t plan on watching them on Carnival Freedom! On one occasion we were the last to leave the dining room and a couple of times we were watching the dining room entertainment while eating our main course. Carnival please drop the shots and bring back bar service. This was a Thanksgiving Cruise; the turkey dinner was good but I know the Chef can bake a real pumpkin pie. 3 of 5 Entertainment: The Comedy club was and is always a great evening of entertainment. Casino: The Casino on Carnival Freedom is ok when you consider Carnivals attitude concerning smokers. It reeks when you exit the mid ship elevator and a cloud surrounds the casino bar. We need more nonsmoking areas in the casino with better ventilation. The Casino Hosts Karol and Kuda we always on the move with one event or another. Thanks for the big smiles and personal touch you both add to the casino. 3.5 of 5 Ports of Call: Key West: We debarked and strolled thru the town. Had to hit Margaritaville, Sloppy Joes, and Captain Tony’s Saloon to mention a few. Great shopping, Clean town with little damage visible due to Hurricane season. Recommend 4.5 of 5 Freeport: We debarked and grabbed a cab to Lucaya Beach with intentions to spend a relaxing day at beach. Much to our chagrin we found damage from two Hurricanes this season had closed the hotels and access to the beach is extremely limited. The only public beach provides a rocky and risky access to the water. Talking to the locals the hotels will not be open for another year. Do not recommend this beach to anyone. 1 of 5. Nassau: Carnival Excursion “Catamaran Sail & Snorkel”. We debark and boarded Catamaran at the pier. We had pleasant 45 minute catamaran ride to an island with a good reef to snorkel. The island itself showed signs of the Hurricane season with lot of debris. After about one hour we headed back to port where they dropped us off near the pier in front of the flea market. Recommend this excursion. 4 of 5. Finished the day by eating lunch at “Lukka Kairi Restaurant” specifically recommend conch salad. Lukka Kairi Restaurant is a good, safe and clean place to eat. Recommend 4 of 5 Over all this was a good Cruise and we can check Key West off the bucket list but would like to go back again. Will rate overall cruise a 3 of 5 because many little things were just off key and didn’t synchronize. Read Less
Carnival Freedom Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 3.9
Entertainment 4.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 3.0 4.0
Family 5.0 4.0
Shore Excursion 4.0 4.0
Enrichment 2.0 3.5
Service 4.0 4.3
Value For Money 5.0 4.2
Rates 5.0 4.3

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