Sail Date: February 2018
We chose this cruise for the price and now I understand why it was very affordable. You get what you pay for. The balcony room was good, however, Carnival does not enforce the no smoking on balcony policy. We had smokers on both sides. The ... Read More
We chose this cruise for the price and now I understand why it was very affordable. You get what you pay for. The balcony room was good, however, Carnival does not enforce the no smoking on balcony policy. We had smokers on both sides. The food was the worst food I have had on a cruise ship and the worst I have with Carnival. The only thing that was enjoyable wa the deli made to order sandwiches. The menu in the dining room did not describe the dish fully. Items in the dish were not on the menu and vice versa we didn't get something we expected. The shows were on par with previous experience, however, the late dinner used to have a show before dinner now it is after dinner at 10:15pm. This created a lot of dead time between the sun going down and dinner in the dining room. The rest of the entertainment was sub-par. Now onto the photographers, I was traveling with my Aunt and for some reason the photographers were putting us in poses as if we were part of the LGBT community. No offense, but just because 2 women are traveling together assumptions should not be made. Read Less
2 Helpful Votes
Sail Date: January 2018
We have been on 29 cruises, with no commitment to a particular line. Our selection is made, based on a mix of itinerary, price, ship, and time of the year. My experiences with Carnival, over decades, range from the worst ever (the initial ... Read More
We have been on 29 cruises, with no commitment to a particular line. Our selection is made, based on a mix of itinerary, price, ship, and time of the year. My experiences with Carnival, over decades, range from the worst ever (the initial sailing of the Sunshine), to this very good seven day cruise from Galveston to Key West, Freeport, and Nassau. Embarkation- We were scheduled for check-in to the ship between Noon-12:30 PM. We dropped off our bags at the designated area, and were marched, in line, to seating, by group, with our group the first to be processed after Diamond, Suites, military etc. As we had earlier completed docs and sail account on line, it just took minutes before we were quickly moved to the ship. A generous buffet of a variety of well prepared foods awaited us on the Lido deck. There was no problem getting seating. Guys Burgers and the pizza area were also open. Before long, our cabins were ready, with our bags showing up a few hours later. Perfect! Cabin We had booked this cruise less than a month before sailing, so cabin selection was limited. The only outside cabins left were on deck 1, but we were able to get one mid-ship, cabin #1379. With no public areas above or below us, and because of it's location mid-ship, we had a quiet sleep. We have never been on that low of a deck on a larger ship, and found the view of the waves from the windows, mesmerizing. The cabin had a generous sized bathroom with just the basic, on-wall, shampoo and liquid soap dispensers in the shower, and a tiny bar of soap on the sink. The cabin had loads of storage, with three closets, shelves, drawers, and under-bed storage. Twin beds could be joined. There was also a sleeper-sofa. The mattresses on the beds were VERY good quality. The TV, safe, phone, and hairdryer, all worked well. The carpeting was spotless, the towels always fluffy, and the bedding crisp. Nothing was frayed, worn, smelly, or busted. I was delightfully surprised by this cabin and service of it. Cleanliness With all the concern about ship-born illnesses, and victims of it in the past, ourselves, we were very aware of the health factors. Wherever we went on the ship, there were crew, cleaning the railings, the windows, refilling purex containers, and continuously reminding folks to wash their hands, and use the hand sanitizers around the ship. Public bathrooms even had sanitized sheet dispensers by the door when you left the bathroom, as well as a trash container to throw it after use, so you did not have to touch the door handle with a bare hand on the way out. They also schooled you on exposure while on-shore. Our cabin was spotless throughout the seven day cruise. Carnival did a terrific job in this normal area of concern for cruisers. Food This was a delightful surprise. We did not have a bad meal. We selected the early seating, and was assigned to the Posh dining room. Although serviced was slow, taking close to two hours, and that was without extra orders, or bar, the food delivered was as described, well prepared, and always hot. It was so slow, though, a few times, we had to leave the dining room before dessert, so we would not miss the scheduled Playlist Production show in the Victoriana theater on the opposite end of the ship. The food, though, was welcome surprise. as an example, one night we had a tasty, well prepared prime rib, medium rare, that came out perfect. It was a decent, tasty, piece of meat, even before the perfectly prepared sauces. Sides, whether a starch or other vegetable, were spot on. Appetizers and desserts did not disappoint us. Some of the desserts were creative, like a vanilla creme brulee with popcorn and a caramel sauce. The food was so good that we elected not to do their specialty dining. Breakfasts and lunches were in the Lido. This ship got the Guy's burger thing RIGHT, and the pizza was thin, was a good sauce and FRESH mozzarella. The only downer was the afternoon "tea". It was a few select desserts, with slow, surly, service, and totally unnecessary for us, seeing that we would be sitting down at the early dinner in a few hours. We do not eat Mexican food so we cannot comment on that, nor did we try the seafood grill, or any of the specialty coffees, desserts or other $$$ venues. We also do not drink alcohol, so cannot speak to the quality of the beverages. Entertainment & Activities The Playlist Production shows were pretty good, and worth seeing. There were a lot of repeat cruisers on this 85% Texas ship, many who had seen the shows before, so getting a seat at the show was never a problem. Music is pre-recorded. Surprisingly, considering the regional draw, they had no country themed shows or music venues, although people kept asking for them. We were okay and flexible on that. Singers and dancers were adequate. Typical historic events like the hairy-chest type contests, were well represented. Lots of trivia, but also lots of people looking up answers on their Smart phones, diminshed our interest in participating. The fitness area was well appointed, we were thrilled to see it was never that busy when we were there. Daily specials on watches, handbags, etc, consistent, with cruises, were here as well. Nothing was that great, that cheap, or that meaningful to us to buy or shlepp off the ship. I think we bought one beach bag for $10. The tv viewing selections left a lot to be desired. They had about 6 channels relative to the ship, but many just repeated sales pitches for jewelry, shorex, and things that had already happened days earlier. There were a few very old movies, occasionally, and CNN. None of the shows or events form the ship were televised later, for those who were possibly unable to attend the event. This is something pretty traditional with most cruises. There was no weather channel. Live daily announcements often mentioned the wrong comedians (from several days earlier) or even the wrong date (It was Feb 1 and they were announcing it was January 25th. Wrong cruise too. We had not sailed until Jan 27th). BTW, the comedians performing had left the ship days earlier. Longitude and Latitude on the ship were flashed regularly, but never the outside temperature. When I asked the CD why they did not post it somewhere, or make it available on tv, he said they did not want to responsible for weather forecasts. HUH? I was also referred to their APP, being told I could find out on there. Puzzling...on the APP but not on one fo their tv channels.. We were also informed by the CD at the Cruise Critic meeting that Carnival has decided to ELIMINATE THE PAPER VERSION OF THE FUN TIMES, AND PASSENGERS WOULD NEED TO RELY SOLELY ON THEIR "APP"....he said, to save on the high cost of paper. Better bring your Smart phone folks, and plan to use it. One woman expressed concern that she and her husband do not have the type of phone with this capability. He shrugged. He said Carnival has already made the decision to move forward on this, and is in meetings to consider the implementation date. I questioned the wisdom of this decision for safety and other reasons. Most on this ship were retirees, and many, I suspect, not tech savvy, or just not wanting to use their phones on vacation. Most of the features using your phone had a fee. The Spa---well, I cannot say anything good. They push the Spa services continuously, and bombard you with paper ads daily in your cabin. I was given a birthday card with a $50 gift card for the Spa enclosed...but only good for the two upcoming days we were at port, for which we had already purchased shorex from Carnival. So, I tried to buy products from the Spa, only to learn from them that it could only be used for services. So I asked what services they had for men, and how much they were, thinking I maybe could fit something in. After some scrambling about, they handed me a sheet, but told me they had nothing with the prices on it, and could not tell me what they were. HUH? I walked away, checked out the sheets, and it only had two men's services on it. Only those could I use this credit on. I went to guest services, but they told me that this was done by corporate, but they could give me $9 in drinks but I would have to pay a 20% gratuity. Later, I spoke with another passenger who also got one of these, and she advised that they do it for the whole ship. This was no gift, it was a "promotion" to fill the spa on their slow days, and although she had booked services earlier, she was told she could not use the "gift" either. From those who DID use the Spa, most complained about the quality of services. The space could be better used for other purposes. Ports and Shore Excursions Key West - Before the cruise, we independently purchased a non-Carnival shorex for the local the Hop-On, Hop Off. Although I have killed many brain cells during my early years in Key West, it was nice to revisit some spots, like the East Martello fort/museum, and pay our respect to "Robert" the haunted doll, check out some of the current art, and crawl the fort. The Ho-Ho gave us the widest , and most convenient, spread around the key, stopping also at places like the African Memorial, where 294 slaves lost their lives and were buried on the beach, and the AIDS Memorial near one of the nicest piers in KW. We stood clear of the busy crowded spots and bars. KW was pretty much cleaned up since the late year hurricane and the damage from the previous year. KW has something for everyone. Freeport - The day we arrived was cold and windy. The islanders were clad in winter coats, hats, scarfs, and gloves. Some of the shorex were cancelled due to the weather. You did not really know how cold it was until you got off the ship onto the pier, because the ship would not provide the temperatures. Many we watched disembark, then come back on, to get warmer clothes. Freeport never appeared to have recovered from the storms, and a lot of properties were closed and boarded up. Several ships elected to by-pass Freeport and replace it with a Cuba stop, so local businesses suffered even more. At first we thought we would stay on the ship, but at the last minute, decided to take the Carnival offered shorex to the Garden Of The Groves. It was inexpensive, offered us some time off the ship, and the opportunity to stop at The Lucayan Village, which was supposedly THE place to shop on the island, offering a variety of crafts, restaurants,and high end stores. On the bus ride to the Garden, the driver shared information on the island, in his own inimitable way. Many enjoyed his singing and comical nature. Garden of the Groves (named for the wealthy Grove family who were instrumental in developing this port) looked like it had been quite the place some decades ago, but plantings did not look to be maintained. The jungle took much of it over, so it was more like walkways through jungle and mangrove-like vegetation, downed, dead trees, with an occasional surprise flowering bush pushing up out of the weeds giving us a hint of what it was like in it's glory days. Insect-devoured plants hung on for life. In the "hibiscus" section, now a kids play area, with some picnic benches, we discovered two lowly red hibiscus blossoms, with no others to be found. You could see the layout of what must have been a beautiful area earlier in time. A small plain, white, chapel originally built by Mr Grove for his religious workers, still stands.Occasionally, you would encounter a small body of water, with a duck or two about. We initially had a tour guide there for about an hour, Katrina, who met our bus. She was very pleasant and knowledgeable on the history of the place, and did a good job. At no time, in the few hours there, did we see anyone tending to the grounds, but we did see several employees just standing around, chatting. We made the most of it, and enjoyed ourselves exploring this raw wilderness We then were driven to the Lucayan Marketplace. Half of the small wood frame stores were boarded up, businesses closed, and there were just a few souvenir stores, a branch of Diamonds International and some emerald place. Across the way they were three rows of stalls, all selling the same low-end tee shirts, key chains, and tacky wood pieces. The sellers were sitting around jawing about the lack of business, and kept quizzing each other about the last time they sold anything. We were in and out of there in 20 minutes, and hunted down the bus, . Across the main road was a huge multi-story hotel that, we learned, had gone bankrupt, and was looking for new owner They could have skipped this shopping stop. Nassau We elected to take the Discover Atlantis tour. We were warned that it would be too dangerous to venture away from the ship, unless we were on a tour, something they repeated several times. We were met at Atlantis after a short, organized, bus ride. It was a nice orientation to the resort, walking thorough the casino, checking out some of the lovely Chihuly glass pieces, then descending down to the underground aquarium and make-shift deco typical of what one may experience on the mythical Atlantis. It was nicely done. We were then brought over to view the water features including the pyramid slide between two pools of sharks. The tour continued around the grounds. We then had free hours to explore the shopping village, restaurants and facilities. Buses continuously left back to the ships. This was probably one of the least expensive shorex, but well worth the few bucks you paid. Now, if you wanted to USE the water park, that would set you back serious bucks. We were very pleased and recommend this tour. Disembarkation We were at the bottom of the ship. Normally, we would do a self-disembark, but, being two levels below the gangway, we got lazy, and did not want to have to fight for elevators to go four levels up to deck 5 with the bags, only to have to drag them down two levels when we were allowed to leave. Sooooo, we put out our bags the night before. As a result, all upper decks without bags left first, then over time, they would go to a lower deck. Then they allowed those, like us, without bags, to depart, but, of course, they started at the top of the ship again. We were the last group on the ship to depart, but, as it turned out, all went fast, and we departed an hour before they projected. They had "Funniest Home Videos" on the screens in the Victoriana theater to keep us occupied. The 9th level Lido was also opened if someone wanted to grab a snack. When advised of our time, we departed. Our bags were in the appropriate place in the terminal, and we just grabbed them and walked out. Very organized, very efficient. Carnival did a great job. The cruise, overall, was a pleasant surprise, and we are glad we made the decision to take it. Read Less
Sail Date: January 2018
Cruising is all about managing your expectations. We had never cruised with Carnival before, and only had Princess, Norwegian, and Cunard to compare with. From what I had read in prior reviews, I wasn't expecting to be over impressed with ... Read More
Cruising is all about managing your expectations. We had never cruised with Carnival before, and only had Princess, Norwegian, and Cunard to compare with. From what I had read in prior reviews, I wasn't expecting to be over impressed with this trip. HOWEVER, that being said, Carnival was just fine in all major departments . Nothing either above or below average. Embarkation was a breeze, but we were staying in a suite and had priority boarding. I have only cruised at the level, so I don't know how boarding is otherwise. Overall it looked like everyone was moving along quite well. Disembarkation went very smooth as well. The Carnival system seemed to work a little better than other's I have experienced. The ship, while we saw efforts to maintain, does show some wear. But think about it, 3000 people, 365 days a year....it's going to wear out. For the most part, everything appeared clean, and in good working order. Our Suite (7242) had ample space with tons of closet and storage space. I think it may be more akin to a balcony room on other lines, rather than a suite. We were in an Ocean Suite, but booked a Grand Suite for my daughter, son in law, and grand daughter. They had tons of room as well, with great arrangements for traveling with a little one (5). They really appreciated to extra room. I feel that there Grand Suite was more like the suites I have experienced on other lines. Regardless we all enjoyed enough space for the duration of the cruise. The décor is odd, and I just don't have words to describe it. Unlike any other line I've sailed with. Not totally distasteful, but not very cheery either. I fount the MDR to be dark in my opinion. Speaking of dining rooms.....The food on Carnival was much the same as other lines. When you are cooking for 3000 it's difficult to capture every ones delight. Everything I tried in the MDR was editable...soups were plenty warm, and main course was still warm. Breakfast seemed better in selection than dinner, Enjoyed the Eggs Benedict of the Seaday Brunch. Pastries were also above average, as were deserts. Portions were large enough for even the more robust appetites. We dined at the steakhouse one night, found the steak to be very good and the sides appropriate. Not sure it's worth $35.00 additional, but maybe. Everyone at our table tried a different steak and all were cooked as ordered, meat was tender, and had a good flavor. The buffets offer so many choices, most were fair to good, with a few items (cornmeal breaded chicken - for one) moving out of the good and coming close to really good. The Pizza was always a hit, very consistent, as was the Deli. The breakfast burritos from Blue Iguana were really quite good as well. (How do you mess up scrambled eggs in a tortilla?) Mongolian Wok was decent, and the soft serve a great alternative to the pre made deserts. All in all, I give the food a 7 ...no one lost weight...or went hungry. One note, the morning room service lacks a little. We always order room service on days we have excursions, limited to cereal and pastries...continental breakfast on Carnival. The ship has tons of stuff going on. You can choose to participate, spectate, or just veg in your own space. My grand daughter loved Camp Ocean and it appeared to be well run. We took in a couple of shows...ok but not outstanding....Scotts Piano Bar is a fun place to hang out, along with Red Frog....or just take in the action in the Atrium. With 3 and 4 generations of people all traveling together, I think Carnival did a pretty good job of capturing entertainment for everyone group. I tried the Spa for a facial. The facility was clean and the operators friendly. Nice facial as well! No high pitched sales...but I did buy a product from them. Overall service was quite good. Everyone was attentive and address us by name. All of the staff we had interactions were pleasant and easy to communicate with. We canceled our Atlantis Excursion, because the weather was supposed to be cold and rainy. Turned out to be only chilly but sunny. We found a private glass bottom boat offering at the port and decided to take it. My granddaughter loved feeding the fish and seeing under the water. It was a little chilly on the water, but overall a nice tour for $35.00 (kids free) adventure. We did the old town hop on hop off tour in Key West. Not so sure about this...here's how it went for us. There was a line to board the "trolley" that stretched down the street, around the corner and three blocks down was the trolley. We opted to walk to the place we wanted to grab lunch, and catch a trolley at a later point. We went to Blue Heaven (Key Lime Pie is their claim to fame) had lunch and then caught a trolley later along the way. We got on at stop 6 I think and rode to the end or starting point again, with out getting off. The trip is slow, we were afraid we wouldn't be able to get back to the Southern Most Point if we stayed on the trolley and had to wait for the next one (and hope it had seats) to get back. We took a golf cart taxi instead...shot over to the SMP...did the photos (around the line, as there was a line about a block long to take a picture with the marker). The trolley passes on great information, but takes quite a bit of time. You can hop off, but you have to hope for a seat being available to "hop" back on. Very Busy...I think I would investigate some other way to tour Key West. We planned nothing for Freeport, just checked out the market place at the port, and took advantage of the empty ship!. This trip was a birthday celebration for me, my daughter, and grand daughter. We really had fun, and spent some quality time together, something that's hard to find with everyone's busy schedules. I've done some comparisons and think that Carnival might not be a bad option for quick cruises. You get what you pay for...manage your expectations, and it all works out fine. I knew before getting on the ship that they offer no special perks for their suite passengers (no private breakfast area, no private entrance to MDR, no butler, no stocked mini fridge, of free use of spa areas, no invitation to meet the captain or attend private functions, no daily treats brought to your room, no comp bottle of champagne at sail away, (so we brought our own!) no full menu room service, etc. etc.) but the price for two on a seven day cruise was about 30% less expensive. It's just a matter of what you want and what is important to you. All in All I would consider Carnival again, if planning a cruise. Convenient it is out of Galveston, less that 30 miles from home! Read Less
2 Helpful Votes
Sail Date: January 2018
We made this a family reunion and wanted comfortable beds, which we got. There were 9 of us and we enjoyed the evening reserved dining some, but the Lido dining was the nastiest food I have ever had on any cruise. All over the ship, the ... Read More
We made this a family reunion and wanted comfortable beds, which we got. There were 9 of us and we enjoyed the evening reserved dining some, but the Lido dining was the nastiest food I have ever had on any cruise. All over the ship, the cutbacks stood out to us over any other cruise we have ever taken. The hand sanitizers were usually empty or stuck back in a corner where they were hard to find. After the 3rd day, almost everyone was coughing and sneezing. The cigarette smoke in the ship was impossible to get away from. The cabin steward let us know right away that she would only clean once a day and wanted us to give her a rigid schedule of when we would be out of our room. We heard a noise like metal drums beating all night long in our cabin. We were given two bars of soap, but they took one away after we did not open it the first day. Overall it was just blatantly obvious that the staff had been instructed to save money and cut corners on all levels. It was impossible to get anything to drink besides water at dinner, no real butter...just loads of things that we have always had on previous cruises were missing. Read Less
Sail Date: January 2018
Embarkation was very smooth at 1:30 pm. However, Carnival needs to let people know that between Jan & Apr. there is a real problem with fog in the harbor. Even though I scheduled a 1:30 plane departure, it is quite possible that I ... Read More
Embarkation was very smooth at 1:30 pm. However, Carnival needs to let people know that between Jan & Apr. there is a real problem with fog in the harbor. Even though I scheduled a 1:30 plane departure, it is quite possible that I could have missed it. We heard lots of horror stories about ships docking after 11:00 and then with an hour plus to the airport, missing their flights! Ship is supposed to dock at 8am. The service in the dining room for Your Time Dining was very slow and uneven. The food was better in the buffet. We are just about done with Carnival. We are not interested in Hairy Chest competitions or numerous trivia contests. The spa seminars are only held in hopes you will purchase spa packages. Jamaica has become worse than ever, the people just want to cheat you all the time. We talked to other passengers who got ripped for taxi rides and even the ship shore excursions took them to places where they were constantly hounded for handouts. One couple negotiated a taxi ride and then the driver made them pay again to get back to the ship. We would really like to start traveling with Holland America,(Less misbehaving children, better food & activities more suited to our likes), but Carnival Corporation does not offer reciprocal benefits between their different brands like RCL does. So we will probably switch to them as we already have points with Celebrity. Read Less
Sail Date: January 2018
This cruise was Jan 20-27, 2018, on the Carnival Freedom out of Galveston. Decided on this Cruise as a Christmas gift to my husband and myself. We had a balcony cabin on deck 8. Our cabin steward, Sue, was amazing! He greeted us by ... Read More
This cruise was Jan 20-27, 2018, on the Carnival Freedom out of Galveston. Decided on this Cruise as a Christmas gift to my husband and myself. We had a balcony cabin on deck 8. Our cabin steward, Sue, was amazing! He greeted us by name immediately and helped with several details. Went on one excursion; turtle farm at Grand Cayman. It was “ok”; enjoyed our discussion with the keeper in the Aviary. We learned a lot from him. Walked to Margaritaville in Cauzamel. FUN! Stayed on ship at Montego Bay because of the much higher crime rate. Back on ship......we enjoyed several shows in the Victoriana! Our Cruise Director, Malcom WOO HOO, was great! He was very funny and made us feel right at home. The food on board was good. We did not eat at any of the restaurants. We just stayed with the buffet because we never knew when we would be eating. Desserts were awesome. Good job, Chefs!! Looking forward to our next cruise which is Panama Canal next February 2019 on Valor. Hope we have as good a time!! Read Less
Sail Date: January 2018
Overall this cruise was just okay at best. The ports made up for what the ship was lacking. I would definitely say this cruise was more for families and older/retired couples than the 25-35 year old crowd without children. The cabin was a ... Read More
Overall this cruise was just okay at best. The ports made up for what the ship was lacking. I would definitely say this cruise was more for families and older/retired couples than the 25-35 year old crowd without children. The cabin was a lot better than I expected. There was more room that I anticipated and I got an ocean view which was nice. A lot of the activities on board were designed to get more money out of you. The Comedy Club with Arvin was very funny. The music on the boat was okay but a lot of the same songs were repeated multiple times throughout the week. Our group loved Dj Yero (Shak) and our steward (Putu) was beyond helpful. The buffet breakfast was very good, the rest was hit or miss. Even the dinner option was hit or miss. Our steaks were never cooked correctly. You can order whatever food you wanted on the menu but who wants to keep waiting for overcooked steaks? The pizza place being open 24 hours was helpful since a lot of the other places closed earlier. The burger place was very good as well. We purchased alcohol on the boat and it was a bit annoying that it couldn't get delivered to our rooms until the last night. Gratuity is already included in everything that you purchase (drinks, food, etc) so keep that in mind. Also note that there will be a charge for $90.69 for gratuity for the stewards, and "additional services" (not kidding, that's what it says on the breakdown) from each person in the room. Cozumel was awesome. I had never been snorkeling so that was a fun, new experience on some small beach not too far away from the port. Grand Cayman was BEAUTIFUL. Montego Bay was my favorite by far. My entire excursion (Mayfield Falls) was rushed but still, I went zip lining through the jungle and "hiking" through a waterfall. It was amazing. We pulled into the port an hour late due to fog which threw off times for disembarkation. We played the waiting game for a while but overall, once our deck was called, it was smooth sailing. Last but not least, the Wi-Fi. Everyone knows wi-fi is hit or miss, however, my friend and I purchased their wifi package for $71 apiece. What a joke. The wifi never worked. I have an iphone so in theory my imessage should work on wifi. WRONG. The carnival hub app allows for chatting which you have to pay an additional $5 for. That worked 1 out of 7 days for us. Overall, I would go for something a little more all-inclusive. I would definitely choose another cruise where the breakout is a little different as well. Saturday and Sunday were spent on the boat, Monday, Tuesday and Wednesday were port days and Thursday Friday and Saturday morning were all spent on the boat. After running into a bit of bad weather I was beyond ready to get off. Read Less
4 Helpful Votes
Sail Date: January 2018
My husband and I wanted to go somewhere together and chose Carnival Freedom based on its affordability and (at the time) 4.5/5.0 rating on Cruise Critic. What a joke. I'm not sure how it has such a high rating. Luckily the stops in Belize ... Read More
My husband and I wanted to go somewhere together and chose Carnival Freedom based on its affordability and (at the time) 4.5/5.0 rating on Cruise Critic. What a joke. I'm not sure how it has such a high rating. Luckily the stops in Belize and Roatan were redeeming highlights for our trip, otherwise it would have been a complete waste of time and money. The ship decor is that of some cheap, seedy 1980s motel. None of the staff/crew look happy to be there at all and the best crew do the bare minimum in terms of customer service, others were flat out rude. The food in the restaurants for dinner is hit or miss on quality. Most of the other food on the Lido deck is not any better than hospital food that I've had. Even the frozen yogurt machines were hit or miss. Some were frozen, others weren't, some had more of one ingredient or another. The burritos from Blue Iguana were ok, but nothing to write home about. The comedy at the Punchliner was really funny, so that was a good point in our bad Carnival experience. The bed was hard as a rock. Also, the advertised "king" bed, is NOT a king. It is a queen size. More specifically, it's two undersized twin beds pushed together. When you wake up in the morning one person may be stuck in the gap that forms overnight. While choppy seas are not Carnival's fault, one night during our cruise the sea was so choppy that things were falling off tables. Instead of making an announcement to let anyone know what was going on or to make any commentary on the condition of the weather, the captain said nothing. No one knew an estimate of when we would be out of the bad weather, if we were safe, nothing. There were many other issues with things being broken in our room and despite reporting the issues multiple times and being told someone would be down to fix things, no one came. In fact, a person at Guest Services was super rude to my husband when he asked if we could get our mini-fridge fixed. I would not recommend this ship and possibly even this entire cruise line to anyone. I would highly recommend steering clear. Read Less
Carnival Freedom Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 3.9
Entertainment 4.0 3.8
Public Rooms 4.0 4.2
Fitness Recreation 3.0 4.0
Family 5.0 4.0
Shore Excursion 4.0 4.0
Enrichment 2.0 3.5
Service 4.0 4.3
Value For Money 5.0 4.2
Rates 5.0 4.3

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