MSC Sinfonia Cruise Reviews

We travelled on a 30 day “Grand Voyage” from Cape Town to Venice on the MSC Sinfonia in March/April 2023. This is a 3.5 star vessel, and the onboard experience met or slightly exceeded expectations at that price point. The ship is well maintained, and the food entertainment and service are normally good. Note, this ship was cut in two and more cabins inserted. This put a strain on the facilities ...

This was our first cruise with MSC and we were super disappointed, especially after the big hype. To start off, we were clearly instructed to not arrive before our embarkation time, which was 12pm. We got the just before 12, thinking it would be a smooth embarkation. We stood in 3 different queues. For 3 hours. They don’t have any way of stopping those that arrive too early (there were people ...

We went on our dream cruise on the Sinfonia out of Cape Town to Walvis Bay, we left Cape Town 2 hours late the sea was quite rough and we arrived in Walvis Bay 2 hours late and this took 2 hours of our tour of Walvis Bay and Swakopmund I was peeved of as it cost quite a lot for the tour and we had to be back on board by 14.30 to sail at 16.00. We got on our way and arrived back in Cape Town some 4 ...

Our two daughters my husband and myself boarded in Venice for a trip of a lifetime. We had a cabin with a toilet flushing problem. We reported the problem and engineers came on several occasions to change parts but they could never fix the problem. The ship was only 3/4 full but we were never offered another cabin. We had to use the downstairs public bathroom the entire cruise. On our last ...

I've been on about 50 cruises on all the major lines, and this was my first and last cruise with MSC. The itinerary was great and unique, so I had to try it, but I didn't realize the stepdown in quality compared to Royal and Princess and the other major brands. The food was not good. We tried the sit down dinners twice, and they were very slow and every single item was terrible, so we just had ...

A big thank you to everyone on MSC Sinfonia for unforgettable experience. Service provided in every part of the ship is excellent, cleanliness immaculate and entertainment superb. I am very grateful to Disco Bar team: Kennet, Adhi, Wirwan and Bayu for their assistance, they work in different sections on the ship throughout the day and administer guests orders instantly. I also would like to say ...

Imagine a ship with a weird design, everything is turned inward, the window views of some bars are blocked by equipment and always close the blinds of all windows at night. To see the sea you have to go to the pool deck and face the wind and mud. On the 6th floor deck there are side aisles, but there are no chairs to sit and read a book. Imagine that the service has no standard, indicating the ...

Poor customer service information we were due to start sailing from Venice on 23rd of November 2019, instead we were put on a coach travelled 2.5 hours to Trieste without prior notices Buffet restaurant not enough capabilities so often have to queue for sitting at breakfast and at lunch. Choice of food poor and not nicely cooked. The buffet restaurant is cramped and if wanted omelette one needs ...

We chose the Sinfonia for our November cruise as we'd had a brilliant experience on the same ship in May. Unfortunately, six months is a lifetime for this ship. Departing from Venice, the embarkation was chaotic, unlike the earlier easy and almost seamless experience in Genoa. Not enough staff and a shoving of Italians all trying to push past made the experience one to forget. The lifeboat ...

We chose MSC cruises based on their "family friendly" policies and although the reviews weren't great we were willing to give it a go. I have previously cruised with many other lines, however these were all pre-children and so i was interested to see if this was going to be a good way to travel with a small child. I will state that not all my findings were within MSC's control and some ...