Sail Date: March 2010
I am 61, and my husband is 55. We are frequent cruisers. We know what we like - we like good service, good food served in a beautiful atmosphere, and nice amenities. Ambience and service are key to us. Embarkation - simple and efficient. ... Read More
I am 61, and my husband is 55. We are frequent cruisers. We know what we like - we like good service, good food served in a beautiful atmosphere, and nice amenities. Ambience and service are key to us. Embarkation - simple and efficient. But this ship is gigantic, and I do believe that once things get this large and confusing that staff should be placed on each floor to help passengers to their staterooms. We spent an inordinate amount of time looking for ours. As for the Oasis of the Seas, I think you can go just so far before you've gone too far, and this size ship may be a stretch for what the crew can handle. We were onboard during Spring Break - I didn't want to go at that time for that reason, but my husband wanted it to include our anniversary which fell on March 18. The ship was filled to capacity which I was told was 6,100 people. Royal Caribbean had promoted making reservations on RCCL's website prior to the cruise for all the shows - for everything. It was a nightmare. I made a reservation at their best specialty restaurant for our anniversary and my husband was told that we didn't have a reservation. I made a hair appointment for the first formal night because quite frankly, the size of the room was limiting. I have fibromyalgia, and I have a seat in my shower at home, so that tiny little cubbyhole didn't inspire me to do my hair in the room. I made the appointment on the phone on the ship on the day we checked in. Anyway, when I went up to get my hair done, the guy at the reception desk looked at me with a smug grin and said, "You're not on Deck 3 - that's not possible." And I said, "I guess I know where my room is - I'm on Deck 3 - it's on my card." I showed him my card. He then looked at his computer, gave me a very SATISFIED smile and said, "You don't have an appointment." So, there I am just before dinner on formal night, sitting in the reception area of the spa after being treated very poorly by this person in the salon. I couldn't take anymore - I just started to cry and cry and cry. (I know - crying seems dramatic, but there had been a lot of other problems prior to this one, and, frankly, I was overwrought.) There was a gentleman sitting across from me who said, "Are you ok - is there anything I can do?" And yes there are a few gentlemen left in this world. I said, "Do you work here?" And he said, "No, but I'll help if I can." He managed to get the spa manager out there. I told her what had happened, and she was absolutely furious. She got someone to wash my hair and blow it dry, but it truly looked worse than when I walked in - I don't think the girl who did it was a hair stylist. I was not charged, and the girl refused a tip. The manager said, "She did the best she could." That remark coupled with everything else sort of told me she wasn't a stylist. We were treated very poorly on this cruise, and I only need one more cruise on RCCL to be a Diamond member. RCCL had me under the impression that the more you cruised with them the better you are treated. I must have misunderstood. The outside cabins are tiny - I mean really, really tiny. They are claustrophobic tiny. The air quality in the ship was horrible - our room smelled like a locker room most of the time because of the air - apparently it's not circulated well. So we had all the smells from the bathroom, from dirty clothes, from me sweating out a horrible infection mingling in the room. I truly could not wait to get out of that cabin. If you should decide to go on this ship, be sure and get a balcony at the very least, and make sure the balcony is next to the water outside so that you can get fresh air. The cabin steward did little - he would not remove used glasses, empty coke cans - nothing from surfaces. Our room was the biggest mess - you really couldn't tell he did a thing except make the bed which I think is all he did. And the one garbage can in the room was tiny and would not hold much at all. There was no garbage can in the bathroom because there wasn't room for one. There was a tiny space for tissues and such behind a small door. The food on this ship was really not appetizing at all. My husband calls it mediocre. I call it just not good. And they repeated courses on different nights which I had never seen them do. I am now talking about what they refer to as the "Complimentary Dining." That means the food in the dining room - the BIG EVENT on past cruises - big beautiful dinners with nice new friends. Oh yes, the dining. I had requested early dining at a table of 10. The larger the table the better we like it. They placed us at a table for two next to a wall in the corner. I told the Maitre D' that I simply could not sit there every night of the cruise - that it would ruin the cruise for me. They took our complaint and said they would get back with us. Night number two came and still no changes. I think it was on the 3rd day that we received a note from the Maitre D' that they could not accomodate us. We also complained to "Guest Relations" with no response at all. We went to lunch that day, and it was on the second level of the dining room. Our regular seating was on the first level. As we left the dining room I told my husband I was going to talk to the person in charge there - it didn't hurt to ask, and it was a different person. This person immediately took care of our request and seated us on the second level at a great table for 6. We did give up early seating for late seating to get the table, but we had told Guest Relations we were willing to do that with no response. Now, here comes the rub. With so many alternative dining selections on the ship, people were running to and fro, so we never really made a connection with our dining companions. None at all. This was one of the most disappointing aspects of this cruise. Now, as for alternative dining selections. This is a thinly veiled attempt to get people's response to paying for meals on cruise ships. We had dinner in the Solarium Bistro on our anniversary which we understood was $20.00 per person, and before we got out of there our bill was $80.00. I don't drink, and I had the Coke package for the week. If this trend continues or is adapted by other cruise ships, the whole concept of cruising will be changed forever. And that concept was always that it was "more bang for your buck" because it's "all-inclusive" except for drinks. I got a cupcake thinking it was free and was charged $2.50 for the cupcake. And it was very dry and not good at all. The best value on the ship was the pizza - there was no charge, and it was always hot, tasty and filling. This ship has as many restaurants or more than a small town, and you have to pay at all of them. "Inclusive" venues were the "complimentary dining room," the Windjammer, Sorrento's (the pizza place,) and the Promenade Cafe where you could get cookies and little sandwiches. Quite frankly, the only thing I could find that was half decent in the Windjammer was the plain old hamburger. The best kept secret on the ship is the Solarium Bistro serving healthy choices which were much more tasty than anything in the Windjammer, and it was a free venue at lunch - a buffet. It was not free at night - that's where my husband and I had our anniversary dinner. Because we were under the impression that we had to have reservations for all the shows, we didn't even attempt the much ballyhooed aqua show because it showed on the website that no seats were available for any nights. Truth be known we could have probably just walked in. I can't imagine that they have anyone on that ship on the ball enough to transfer all those reservations to an actual hard copy on board. We did see a 90 minute production of Hairspray which was well done, but that was the only show we saw. Don't let anybody tell you that you don't feel crowded on this ship - you do. There were just thundering herds of people everywhere we went. It was almost impossible to find a quiet corner. We did like the Solarium area, and it was probably the quietest place on the ship. Let me say this - the dining staff, i.e. waiters, assistant waiters, etc., worked hard and did their best. And the casino staff was for the most part pleasant. I did encounter a blackjack dealer one night who became angry with the reaction of a high strung gambler, and after she had left the table, he said, "Some day I'd like to write a book and call it THAT'S WHAT YOU GET WHEN YOU GAMBLE, YOU *******." I thought it a highly inappropriate remark for the dealer to make. No matter what these ships do to sanitize, it doesn't seem to be enough. Instead of policing the passengers about sanitizing their hands, I feel there should be more emphasis on policing what's going on with the food, etc. behind the scenes. I stood and watched a bartender squeeze fruit into a drink with his bare hands. That's when I began to note whether or not food service people were wearing gloves - some were, some weren't. All of them should be wearing gloves. They are very thin and should not interfere with their ability to perform their jobs. I was getting sick by Tuesday night. Wednesday morning I had a horrible sore throat, and on Thursday I was developing a respiratory infection and had to see the ship's doctor and get antibiotics. The not-so-perfect end to a cruise filled with problems, hateful staff, hordes of people, terrible food, and what seemed like never ending hassles. If and when I cruise again, I will be backing up in size and tradition. I want a smaller ship (Voyager class was plenty big), I want the traditional dining with multiple dinner companions, and I want to know a few new people when I leave the ship. I usually have a bunch of addresses and email addresses when I leave a ship, but I didn't get the first one on the Oasis. This ship is impressive to look at, and if it was my first cruise, I'd probably be blown away, but if you are a veteran cruiser, I just don't see how you could like this one. Nothing we like about cruising was there. I'll be staying off this class of ship, and I hope they don't go bigger because they can't handle this crowd. Debarkation was handled well, but the nightmare began once outside trying to get a cab. You are much better off to secure transportation prior to your cruise so that it will be waiting for you. The lines were not to be believed - at least an hour long. Read Less
Sail Date: May 2010
The Good: The Oasis has some great speciality venues. The Italian, family style, place was some of the best food and service we had ever experienced on any cruise. The technology in the ship was a leap forward. No more guessing what deck ... Read More
The Good: The Oasis has some great speciality venues. The Italian, family style, place was some of the best food and service we had ever experienced on any cruise. The technology in the ship was a leap forward. No more guessing what deck to head to on port days with the gangway button, and that was nice. The best new thing on the Oasis is the item they have the largest problem letting guest know about, the thermometer that shows how full restaurants are. That is on the touch screens around the ship and on the TV in the stateroom. Knowledge about that item would have saved a lot of frustration the first two days on board. Being a car guy, I enjoyed the 1936 Auburn on deck 5 as well. If you are a drinker, the bartenders in all areas had VERY heavy hands. The fitness center was amazing. State of the art cardio gear and lots of machines of all types. The running track on deck 5 was the best area to run on any ship I have ever even heard of. I had the best haircut at the Spa. It was stylish and well done, and my hair is not the easiest in the world to cut well. Normally we never see the head waiter at dinner other then him walking around talking. On the Oasis, our head waiter was working just as hard as the rest of the staff running food and pouring wine. He was amazing and made our dinners enjoyable. The waiter and assistant waiter worked very hard as well, but I just have never seen a head waiter actually work just as hard as the rest of the staff. The Bad: 6,000 people trying to eat lunch at about the same time is simply disaster. On the Nassau port day, we returned to the ship and changed just in time for the dining room to be closed. That showed us what happens when a thousand or so people all try to eat in the Windjammer at the same time. If you get your food first and then look for a table, your food will be ice cold when you finally give up and sit on the floor or just toss it all away in disgust. My party ended up in the Park Cafe with pre-packaged food and my wife had a soggy wrap that she tossed most of out. My wife had a great conversation with the head of food and beverage, and they seem eager to solve this challenge, but I just think the logistics of the ship don't support the number of people. So long spontaneity in cruising! If you have a bad show (our water based show had the media computer crash many times) you can't just catch it another night. Reservations are a must, and without them, good luck. Gone is the sitting at dinner and thinking, "lets see the comedy act tonight". You have to plan out every show and event in advance to get tickets. What? You want to see the water? Other ships I have been on have had nice places to relax in a chair and read a book on decks other then the pool deck. The Oasis took almost every square inch of the outside of the ship and turned them into cabins. Personal touch. There is just no way the staff will get to know the guest enough to add that personal touch. Even the staff seemed to miss this aspect of the smaller ships. The staff in the Diamond events seemed to open up and let us know they don't even know the rest of the co-workers they work with to any degree like on smaller ships. Due to this, we met a total of zero people in the diamond nightly event in the Blaze that said they will be returning to the Oasis. For the Flagship, does this mean Royal is going for the big city of cruise lines and not the personal service, intimate based experience? Can't have it both ways, and one has a higher profit margin. No Sommelier. We never saw a single one. We paid 14 bucks and change each for a wine tasting in Vintages that had 4 glasses, and one was a Beringer White Zen. When the fool running the event wants me to put a 5 dollar bottle of kool aid and try to tell him what I taste, I was not happy. The rest of the wines were not much better and we refused to ever go back to Vintages after that. If the staff there doesn't know anything about wine, how are we to take suggestions seriously? To get the bad taste out of my mouth, I went to one of the bars and asked for a glass of Zinfindel, and he didn't know there were non-pink versions of the wine. They need a Sommelier on the Oasis running tastings in Vintages. Read Less
Sail Date: May 2010
Got your attention? I don't see another 4 or 5 star review being of any use to anybody here so after the razzle dazzle has worn off this is what you're left with. The cruise I booked was as follows: 5pm departure Sun- at ... Read More
Got your attention? I don't see another 4 or 5 star review being of any use to anybody here so after the razzle dazzle has worn off this is what you're left with. The cruise I booked was as follows: 5pm departure Sun- at sea Mon at sea Tue in st Thomas Wed in St martin Thur at sea Fri afternoon in Nassau The following itinerary is what we got on the May 22 cruise without any forewarning from Royal Caribbean I might add. * Left 4 hours late in the dark, no sail away party. * Showed up in Nassau at 7 am Sunday morning, you know what's open in Nassau at 7am ? CHURCH * About ¾ the way to St. Thomas a crewmember jumped overboard and the ship was ordered to search for him so they turned around to search for him. Now, I'm pretty sure if a passenger had gone missing they would have kept going. * Tuesday still at sea searching the Atlantic for the jumper. * Wednesday- Skipped St. Thomas completely and went straight to St. Martin * Thur/Fri at sea RCI response? They don't reimburse anything and they reserve the right to change itineraries. We did get the $10 port tax back. First hand experiences: Embarkation: About 40 minutes Ship movement - barely noticeable Poor PA - in some spots Smoke - yes some bars in the promenade allow smoking this can be a big problem Computer glitches: Yes many problem, schedule times different from printed versions, missing reservations. Cabin ventilation / air conditioning: maximum setting barely keeps up Cabin size: adequate, nice shower with handheld sprayer, lots of drawers and shelves. Food- dining room excellent Windjammer - good luck finding a table. RCI screwed up on making this smaller. Why mess with a good thing? Entertainment - excellent Activities - same old stuff Loungers - people still camping out all day while they move around the ship I didn't see any pool attendants removing towels Crowds/Lineups: never went anywhere without there being a lineup. Anyone who says it never felt crowded must be from India. Disembarkation: Of course RCI is going to say that it is customs problem but RCI should take some initiative to fix this chaos. You find yourself in a mob of people hunting for luggage then a mob of people being misdirected to some customs line and eventually you find yourself outside smelling bus exhaust. There are no phones, vending machines washrooms or rest areas here and all sorts of security telling you to move along you can't stop here. Read Less
Sail Date: May 2010
This ship, in my opinion was too big, too crowded, too expensive, and disappointing. I couldn't wait to see what it was like and found, to my dismay, that the shows have to really be pre-booked if you have any chance of getting into ... Read More
This ship, in my opinion was too big, too crowded, too expensive, and disappointing. I couldn't wait to see what it was like and found, to my dismay, that the shows have to really be pre-booked if you have any chance of getting into them. Out of 7 shows, I could only book 2 (now we are talking run of the mill after dinner shows) and they were at odd hours. I had a balcony suite. Much smaller than any I have been in. Bed uncomfortable; large lump in the middle. Had many bruises as I tried to maneuver around the cabin. Of course no shampoo, soap, lotion, shower caps, etc. anymore. The last two cruises I was on in Nov. and Dec. 2009 not longer left a chocolate on the pillow at night. The Oasis did but no big deal. Too many people. Too little staff. My advice: DON'T DO IT. It was my one and only dreadful experience on a ship, I call it the ship from Hell. I would not even go again if they paid me. I have cruised a whole lot in my life and I absolutely love the Independence the best. I can usually find something good about any ship but day after day just became more aggravating to me. The adult area is very, very warm and only has many, many hot tubs. No salt water pool like the Independence or the Navigator. Also most of the restaurants were speciality, in other words, you pay. People were constantly bumping into one another, my feet were black and blue, there were fights between families over seats (saved ones, the big no no anyway). The ship had no motion in the ocean so to speak. It was like riding on glass. For a seasoned traveller on big boats, sail boats, cruise ships, river boat cruises, it just didn't feel normal to not let the rocking put you to sleep at night. The crew was also grumpy as a rule; I think it was too much for them too. One nice thing about being Diamond however was that we did have drinks and appetizers every night before dinner and I learned to love "lemon drop martinis" and there was a breakfast room for the Diamond members. Otherwise the concierge hands were tied as far as helping get into the production shows. So, and a big so, if you book on the Oasis or the Allure, be sure your travel agent or you go in on your computer and book the reservations for the shows in advance. It was most disappointing and the RCC person I booked with failed to tell me this. So, that is my take. Guess I'm just getting old. Too much noise, not relaxing at all. More suited for younger families with children in my opinion. So I'm just giving you a heads up. And the price was outrageous to boot. I am paying less to fly to Rome, stay three days, get on the Navigator in Oct. for a TA than this one week in hell on the Oasis. Sorry RCC, I love the Independence, love the Navigator, Jewel, Radiance, etc. but a 6,000 passenger ship with another 2,000 crew is just not for me. BUT, I am so looking forward to Oct. and the ship I know from top to bottom with a gym that looks out over the sea (the Oasis was on a lower deck and it was more like a HS gymnasium. Ciao. Read Less
Sail Date: August 2010
Perhaps our expectations were just too big for even the Oasis... We're a mid 30's couple that has cruised many times over the past few years (2x Princess, 3x Holland, 1x NCL). This was our first trip on RCI and we were really ... Read More
Perhaps our expectations were just too big for even the Oasis... We're a mid 30's couple that has cruised many times over the past few years (2x Princess, 3x Holland, 1x NCL). This was our first trip on RCI and we were really excited about it! We read the reviews which are overwhelmingly positive and went in expecting to be dazzled - unfortunately we weren't and here's why: Food: I know it's very subjective but we felt it was the worst we've had on a cruise ship. 1. Awful breakfasts in extremely crowded venues. Eggs floating in grease at Johnny Rockets (not to mention straight out of the freezer bag Walmart style hash browns..) Cold, hard breakfast sandwiches at the Park Cafe (along with mass crowds). Even MORE massive crowds at the Windjammer buffet all clamoring after the same extremely mediocre food. Virtually nothing is cooked to order. Poor service and the same mediocre food in the dining room. We found the breakfast food so poor that we skipped it on disembarkation morning and went straight to IHOP (hardly high class) for a vastly better meal. 2. Mediocre lunches and dinners. The most tasteless prime rib I've probably ever eaten in the dining room. Other items decidedly mediocre. Decent service. 3. We tried Chops Grill and found it, again, mediocre when compared to the kind of land based restaurants it is trying to compare to (like Ruth Chris, etc). You know your Crab Cake is missing something when it doesn't have any crab in it (except a few tiny bits). HAL's Pinnacle Grill is better. 4. Baked goods were the lone exception to the otherwise bad food. Cakes, pies, rolls, etc., were quite good. I've read previously that Royal Caribbean spends the least on food per passenger of the major cruise lines and this seemed readily apparent to us. All the other lines we've tried (including Carnival) offered fresher, tastier meals. Service: No question, worst we've ever experienced on a cruise ship. 1. Our steward was nice. He introduced himself quickly and always had a (fake) smile. That said, he did not have our cabin ready at 1PM on embarkation day which made things awkward. He also didn't turn down our room the first night. We've never had either of these things happen on Carnival, NCL, HAL, or Princess. He seemed mildly offended when I asked him to fill our ice bucket each night. I don't know if RCI stewards are worked even harder than their counterparts on other lines (seems hard to imagine how that could be possible) but I noticed ours working up until 11pm+ each night turning down beds. I've never seen them out that late before - it seemed like he was either not efficient or even more overworked (or both) than his colleagues on other lines. 2. Guest services is a joke. They run the lines for the front desk "McDonalds" style - one separate line behind each open station (person working the desk) means that if you get stuck behind someone with a complicated issue you'll wait forever while the other lines move around you. It's so incredibly stupid I haven't seen any other hotel or hospitality-related organization operate their desk that way - ever! Once you get up there good luck getting any decent service. The one guy I talked to told me his background was "security" and they just "promoted" him to guest service. His demeanor was that of a stiff security guard. I wasn't asking for anything major (notation of a birthday on a restaurant reservation, etc) and it was clear he had no desire to do anything for me except move me along (and give me an extension number to call so I can do it myself). 3. Beware of the "run around" and prepare to be cheated out of your money at Shore Excursions. I won't go into detail but we participated in an excursion that was cancelled halfway through due to weather (yes, at the exact halfway point). I expected half my money back (I realize they can't control the weather but if they cancel your excursion before you even go you get ALL your money back!) The Shorex staff took ALL WEEK (said things like "we're working on it" and "you'll hear from us soon" and "we have to talk to corporate" to give us a 10% refund that we learned about on the last day of the cruise (excursion was on day 2) by reviewing our charges on the TV. Shorex said they sent us a letter. Never got it. They blamed our steward for losing it. Steward said he gets blamed all the time for losing letters that were never written. And on and on. Asked them to resend us the letter. They never did. 4. The AquaTheatre was broken the entire week. We booked a cabin facing the AquaTheatre. They kept saying all week the theatre was being fixed, to the extent that mid-cruise they sent out a letter with showtimes for the last two days of the cruise. No shows happened. Compensation of some kind would have been appropriate - at least a token offering. This is an expensive cruise (the MOST expensive E Caribbean, in fact) and we, like many guests onboard, booked it for its unique entertainment offerings, paying more and expecting more. I very politely asked the assistant guest services manager (saw her on the Royal Promenade - would not wait in the guest service line AGAIN) if any compensation was being offered, and the response I got was "we provided alternative entertainment at the AquaTheatre" (which consisted of jugglers..) but she told me she'd get back to me with a more formal response. Unsurprisingly, she never did. These are just a few examples of the quality of service we encountered onboard. There are others. Now, obviously, being the biggest ship in the world we knew there would be lots of people onboard. We also read how most felt that crowding wasn't a problem. We found this ship very crowded. Elevators were almost always packed (and stopping at every floor). The buffet was horrendously crowded during breakfast. The pool areas were extremely crowded and lacking in shade. There were many long (and very very hot - no shade) lines to re-board the ship at St. Maarten and St. Thomas. TSA agents are more courteous than some of the security guards managing the re-boarding/screening process. Cabins are OK - nothing special. They aren't any nicer than the cabins we've seen on other ships. Embarkation was smooth, and was getting off (we were quite happy to be leaving..) So in summary - yes the ship is an amazing feat of engineering. But crappy food and worse service, for us, do not an amazing vacation make. I wish we could have simply taken a ship tour, watched Hairspray, the ice show, and skipped everything else. We'll never cruise Royal Caribbean again. The bottom line is I think that the other major cruise lines offer a vastly better value than the Oasis of the Seas. Read Less
Sail Date: September 2010
An impressive looking ship. On the day that we boarded, we asked the check-in staff, did my 21 year old daughter require to carry ID, to enable her to purchase alcohol, she replied that she didn't need to carry any ID, because her ... Read More
An impressive looking ship. On the day that we boarded, we asked the check-in staff, did my 21 year old daughter require to carry ID, to enable her to purchase alcohol, she replied that she didn't need to carry any ID, because her sea-pass card was an adult one. On the first hour we were on board we decided to go and see the Welcome Aboard Show in the Aqua Theatre, we decided to get an alcohol drink to watch this show, when the bar tender ask my daughter for her ID, when I explained that the check-in staff, had said she wasn't required to carry any ID. The bar tender said that was wrong and the check-in staff didn't know what they were talking about. The management was called the resolve this situation, and a female member of management, came and explained very loudly in front of all the guests at the bar and surrounding area, that the check-in staff were wrong and my daughter would not be served any where on the ship without ID. This member of management totally humiliated us in front of other guests, with no apology. We spoke to Guest services, who had never heard of any ID having to be presented. But we never received an apology from this member of management. The good Points regarding this ship: Good entertainment. Smooth travel. Food Good and good service by waiters (Except the head waiter will only talk in depth to Americans, if you are from the UK, you will get a hello from him, once in 7 days of sailing, but goes and talks to the same 4 tables of Americans for at least 15-20 minutes every night) The bad points regarding this ship: Room size: We had a D4 Balcony cabin, that is only suitable for 2 people at a push, there were 4 in our cabin, no room to move or store luggage, when the second bed was made up, you could not use the dressing table at all. Elevators: You will wait a lifetime for the elevators, very bad design, not enough elevators for the number of people on board. Guest Services: Not very helpful at all, only helpful when you spend money with them. We have cruised many times in this was the worst experience we have ever had on any cruise. Always remember BIG is not BEST Read Less
Sail Date: May 2011
We stayed in a Crown Loft Suite.  The suite was very nice.  We really enjoyed the loft area.  The upstairs bathroom was huge! The problems were with everything else. RCCL doesn't provide a butler, only a concierge. Our concierge ... Read More
We stayed in a Crown Loft Suite.  The suite was very nice.  We really enjoyed the loft area.  The upstairs bathroom was huge! The problems were with everything else. RCCL doesn't provide a butler, only a concierge. Our concierge messed up everything so badly we didn't use him the rest of our cruise. He was worthless and very obnoxious! The concierge restaurant for loft suite guests was pathetic! It had small, round glass top tables at knee height which were the only place available to eat our breakfast. Food was buffet style and of low quality. On NCl's ships, suite guests are treated like royalty - not RCCL! The ship itself is laid out so you seldom see the ocean. Seeing the ocean as we cruise is a large part of WHY we cruise! Our RCCL Oasis cruise was our first with RCCL and it was also our last. When we returned I sent emails to the cruise line and left messages for them to reply but they never did. Royal Caribbean SUCKS! Read Less
Sail Date: July 2011
We traveled on the Oasis of the Seas in late July. Pros-getting on the ship was one of the best experiences I have had. Getting off of the ship was the second most gratifying experience of the trip. The Oasis of the Seas is big. That is ... Read More
We traveled on the Oasis of the Seas in late July. Pros-getting on the ship was one of the best experiences I have had. Getting off of the ship was the second most gratifying experience of the trip. The Oasis of the Seas is big. That is the best thing I can say about this cruise. We had My Time Dinning with reservations. Waited several times to get seated. We were given different tables every night. The food was to say the least lack luster. No taste lukewarm. We traveled without any children and was disappointed on how the ship allowed kids to run the ship without parental guidance. This is not a cruise for couples without kids. We even complained about a 15 year old gambling in the Casino. The Oasis dose not compare to it's smaller ships. The smaller ships pay close attention to detail and care more about the passengers comfort and needs. The shows were not even close to the other Royal Caribbean ships. In all this was a very disappointing cruise to say the least. I would not recommend the Oasis of the Seas to any couple. TOOOOO many unruly kids. I could go on and on. Some like the big ships, the rest of us will stay with the smaller ships. Read Less
Sail Date: January 2012
We are Diamond Members of RCI. We cruise quite often. When we do cruise, I book several rooms. I must say I was disappointed with the Oasis of the Seas. The food was just "ok" and you needed to reserve any show you wanted to see ... Read More
We are Diamond Members of RCI. We cruise quite often. When we do cruise, I book several rooms. I must say I was disappointed with the Oasis of the Seas. The food was just "ok" and you needed to reserve any show you wanted to see on the ship or you wouldn't get in. About the only thing you were sure to get into was the Jazz bar (only a handfull of people attending) or the "On Air" bar for karaoke. CAUTION! I would never book an interior room for 4 people again. The 3rd and 4th people have to sleep on this small pull out couch thats just big enough for MAYBE 2 kids. With the couch pulled out, you better hope noone needs to use the bathroom during the night as that could prove to be a chore trying to walk around everything to get there. It is my opinion after crusing on several ships, I would stay with the smaller class ship. At least you will be able to see the shows you want when you want. I think our next cruise will be on another line to be honest. On a positive note I must say getting on and off the ship was effortless considering there were so many people. Read Less
1 Helpful Vote
Sail Date: January 2012
Background Information: We are a middle-aged childless couple, and we like to go on a cruise at least once a year. Having not yet been to the Caribbean, the RCI 7-night Eastern Caribbean seemed right up our alley. Plus we could check out ... Read More
Background Information: We are a middle-aged childless couple, and we like to go on a cruise at least once a year. Having not yet been to the Caribbean, the RCI 7-night Eastern Caribbean seemed right up our alley. Plus we could check out one of the largest cruise ships in the world. Hotel and Embarkation: We stayed at the Hyatt Pier 66 a couple days before the cruise. Very nice because it is very close to Port Everglades. Embarkation was the best we had experienced. I can't believe how quickly they got 6000+ travelers on the boat with short lines and little waiting. The ship in general: It's ginormous! A huge plaza on the 5th floor called the Royal Promenade housed many shops, restaurants, and bars. The 8th floor had a beautiful outdoor courtyard with more restaurants, shops, and an awesome wine and tapas bar, Vintages. The 6th floor had an outside area with shops and restaurants primarily oriented for kids. Stateroom: We had one of the port side balcony staterooms on the 12th floor, #12156. The room was very nice, with a flat screen TV and a very comfortable bed. The balcony was spacious, definitely the best we have had on a cruise. The AC outlets are under the vanity/desk; so bring an extension cord to make access a little easier. The shower was a tad small, but the water was plentiful and the temp didn't fluctuate like it has on other ships. The closet was very close to the bed, which made access somewhat cumbersome. However, the stateroom, overall, was very nice. Main Dining Room: The food in the main dining room was terrible. It was mediocre at best and sometimes even unpalatable. We were VERY disappointed with the main dining room. Gravy on prime rib!? Are you kidding me?! Beef "stroganoff" with sticky rice instead of noodles...and dill pickle slices (they called them "cucumbers", which is technically true, I guess)?! Okay, where's the hidden camera, because we must be on a gag TV show! The buffet: This is another free dining option, but it seemed smaller than those on other cruises. It was severely packed during dining hours unless you got there right when they opened. The quality of the food was actually pretty decent. The donut shop: Just horrible "donuts". Dry, not sweet, hardly the definition of a donut. No wonder they were complimentary. For Fee Dining: I'm pretty sure RCI intentionally made the food in the complimentary dining options miserable to encourage everyone to pay extra at the specialty restaurants. The good news is the restaurants we went to were excellent. We had an excellent porterhouse and filet mignon at Chops Grill ($30 per person cover). Johnny Rockets had a $4 cover, where you could get a decent burger (way better than the buffet) and a shake. The sushi restaurant, Izumi, was excellent, and well worth the cost. Service: Service was top notch everywhere on the ship. Bars: We spent A LOT of time (and money) at the wine/tapas bar, Vintages. The wine selection was stupendous, and the tapas were good, too. Excellent electronica lounge music playing quietly in the background, which we loved. You can sit on the couches inside, or at a table outside in the Courtyard. We played quite a bit of cribbage there. Champagne is a bar on the Royal Promenade that had a great sparkling wine selection, along with a fun little caviar buffet. The pub, The Globe and Atlas, in the Royal Promenade had a decent beer selection for a cruise ship. There is an outdoor cigar bar on the 17th floor, which had all sorts of fun single malts and a decent cigar selection. The bartender up there, Julian, was a class act, and I became a very frequent customer of his :). Pools: On sea days and in the evenings at port, they were jam packed. Decent seating was impossible to find, and each pool and hot tub was crowded with people. Because of this, we avoided the pools and hot tubs for the duration of the cruise. Fitness: The gym was bigger and the equipment was in better condition than I've seen on other cruises. It gets packed though in the morning. Get in there around 2:30 PM on a sea day, and you'll have the gym to yourself. There's a smoothie bar in front of the gym and spa that I never tried, but they had great complimentary chicken wraps and sandwiches. The track was very large and separate from other activities; so you didn't have to deal with people crossing everywhere. Activities and Entertainment: With RCI in cahoots with Dreamworks, there was an over-abundance of kid-oriented activities. Definitely not our thing. We should have seen that as a red flag before booking this cruise. Adult activities were few in comparison to other cruises. The comedy club was alright, but the headliner was not nearly as funny as the host or the opener. There was a bagpiper on board, which was a welcome surprise for us. However he had absolutely no showmanship. The water show at the theater was very entertaining. NO HIGH TEA? HOW CAN YOU HAVE A CRUISE WITH NO HIGH TEA!?!?! Port & Shore Excursions: We learned quickly that the Eastern Caribbean ports are pretty dirty, similar to Baja ports. Atlantis in Nassau was fun to tour around a bit. We went snorkeling in St. Thomas with the shore excursion, "Caribbean Sail to Christmas & Honeymoon Coves - ST63". It was a blast and we highly recommend it! St. Maarten was anticlimactic. Debarkation: Similar to embarkation, it was very easy. We sat in our designated lounge, and waited for our numbers to be called. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 5.0 0.0

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