246 Royal Caribbean Oasis of the Seas Cruise Reviews

I chose this cruise to give Royal Caribbean a try since my last Carnival Cruise was so bad. Royal Caribbean does cost quite a bit more than Carnival so I did expect better food and better service and or amenities than I would expect on ... Read More
I chose this cruise to give Royal Caribbean a try since my last Carnival Cruise was so bad. Royal Caribbean does cost quite a bit more than Carnival so I did expect better food and better service and or amenities than I would expect on Carnival. Royal Caribbean service on this cruise was not as good as Carnival and neither was the food in spite of the fact that I paid for premium dining 3 or the 7 dinners I had. I will provide the "skinny" on how it went start to finish in this review on the Oasis of the Seas. Embarkation: Was much like getting on an Airplane, usual TSA (sorta) security harassment. Who wants to do that while on vacation? It is what it is I guess of course they Royal Caribbean doesn't want you to take anything on board that they can sell you at a very inflated price on the boat...that is really the issue at security and this is true of all cruise lines. Activities: Sea Days, the pools are overcrowded and mostly unusable so makes for a boring day. The Oasis of the Seas is a very nice ship and well laid out and didn't seem overcrowded unless you wanted to go to..hmmmm.....say the pool for instance....since its summer and you are on vacation...well good luck with that....it will be over crowded as well as flow rider, zip line and pretty much anything that would resemble vacation on the ship so you will be left with either spending more money while shopping or play a board game...something like that. The constant pull on the wallet was evident and very "in your face" as you look at price list for anything. For example, it was three of us that went on this cruise and the total in addition to the cost of the cruise itself was an extra 3200 dollars and none of us were extravagant in what we did. The 3200 covered shore excursions for the three of us, drink package, internet, gratuity and buying an occasional beer. Entertainment: The cruise director on the Oasis of The Seas seemed to be an after thought....I couldn't tell you who he was...I did see him some and he was entertaining, but was not a central figure in this cruise experience unlike the 3 other cruises. I liked the cruise director being more involved in entertaining Food: Was average to bad especially for what you are paying for. Royal Carribean appears to want to get out of the all inclusive food business for cruisers because they have more venues that require extra money than the included ones. They do have to feed like 5200 passengers so if you think you will get gourmet food think again...it will not be all that great. We ate 3 of the 7 dinners at one of the premium dining venues (different one each time, Giovanni's Table, Chops Grill and Sabor) and honestly none of them were good either and my last Carnival Cruise dinners were better and they were included at no extra charge. After this cruise I have concluded that cruising is not all that special anymore, not like anyone is really treating you great and feeding you great food. Service: In a word, lackluster, most of the crew seemed miserable and obviously hated their jobs. Most of the encounters I had with the crew were not positive at all, they were not particularly friendly probably because they were not thrilled to be there. Debarkation: Flawlessly executed, smoothest I have ever seen, absolutely no issues with how that went, hats off to Royal Caribbean. Good Job on the debarkation, was off the boat by 845 am. Bottom Line: The ship was nice, clean and well laid out. The food and service provided on the Oasis of the Seas was not worth the money it cost and in my opinion was not a good value. If I had spent half as much for this cruise I would feel much better about it, it was very lackluster for a premium price, nothing special about Royal Caribbean, just a fact, at least our my case. Read Less
Sail Date July 2018
We chose this cruise because we heard wonderful things about Royal Caribbean, but we were disappointed. After already spending thousands of dollars on the cruise, you can’t walk anywhere on the boat without someone trying to talk you ... Read More
We chose this cruise because we heard wonderful things about Royal Caribbean, but we were disappointed. After already spending thousands of dollars on the cruise, you can’t walk anywhere on the boat without someone trying to talk you into buying another outrageous package. There were 4-5 restaurants we were unable to eat at because they were extra and beyond pricy. We were most disappointed at how crazy expensive the photos were. $20 for an 8x10 photo with a barcode left on the bottom?! No thanks. The saving grace to the trip were our dinner waiters- Alex and Gede- and our room attendant- Amol. We also greatly enjoyed the stop at Labadee. Since RC owns it, there weren’t people bombarding you with taxis or extra deals. There also is a free beach- Columbus Cove with free chairs that was wonderful. We may revisit a cruise YEARS from now but not anything soon. Read Less
Sail Date July 2018
We have gone on several RC cruises before and have loved all of them. This one, not so much. Pros: The food was very good, although the food on the smaller ships has been better Wait staff was excellent with the ... Read More
We have gone on several RC cruises before and have loved all of them. This one, not so much. Pros: The food was very good, although the food on the smaller ships has been better Wait staff was excellent with the exception of one night. If you enjoy the rock climbing walls, flowriders, ice skating, sports court, you'll have at least some fun. Cons: The boat is run down and in need of renovations. Carpet in hallways was filthy, beds are sagging and sheets and towels had hair in them. Cabin service was average. Specialty restaurants book up first day, you can get lunch but even the mexican place was $25 per person for lunch. Come on! They say room service is free, but there's a $9 service charge. All of the theatre and water shows were cancelled because of "technical" problems. They substituted with staff singers. Horrendous. Pools were always crowded with people crammed in the tiny pools. The solarium sounded nice because it was for adults, but it is so hot in there because it's closed in, you couldn't stand to be in there. Putt putt is small and sad and the zip line lasts 7 seconds and not at all worth the trouble and wait. I caught myself thinking several times how much better a week in a nice hotel on the beach would have been over this. My husband hadn't had a vacation in 2 years and was really looking forward to this. Very disappointing and we're not sure we're willing to give RC another try. Read Less
Sail Date July 2018
I chose the cruise because of good experiences with Royal Caribbean in the past. We are loyal customers with Diamond status. Although it was the largest ship we have ever been on, and this trip was the most expensive ever, it was ... Read More
I chose the cruise because of good experiences with Royal Caribbean in the past. We are loyal customers with Diamond status. Although it was the largest ship we have ever been on, and this trip was the most expensive ever, it was definitely disappointing. Some of the best shows were cancelled "due to technical difficulties". Two of the ones we did actually see were drab and uninteresting (six singers dressed in black singing songs is not the usual great quality we see on Royal Caribbean ships). Our one Shore Excursion (Treetop Adventures Ziplining in St. Maarten) was overpriced at $119 a person. The Ziplining was not very exciting and many of the platforms were treacherous to even get on. There is a ton of pressure to purchase costly daily drink packages, and the single cost of bar drinks is in the $13-$14 range for a frozen drink like a Pina Colada. The Spa services are becoming very expensive. I was annoyed to be asked to pay an additional $20 just to utilize the Steam Room onboard, on top of the cost of a 75 minute massage ($200 with my Diamond discount). The good features on this cruise were really good food and excellent stateroom attendants. There is a nice variety of hot tubs. But all in all, I would not recommend Oasis for good vacation value. Read Less
Sail Date July 2018
I must tell you the few shows that were done were very good. However, having shows on two different stages of the ship cancelled early in the cruise was plainly unacceptable. Technical difficulties on two different stages with mechanical ... Read More
I must tell you the few shows that were done were very good. However, having shows on two different stages of the ship cancelled early in the cruise was plainly unacceptable. Technical difficulties on two different stages with mechanical issues was disappointing. We commend the cruise and entertainment staff attempting to substitute for the show cancellations but we found their adhoc pieces lacking. We also experienced a fowl odor from under our table in the American Icon dinning room. We had a terrible odor from underneath the table from where sixteen of us were seated. The smell was like dirty laundry or well worn socks. Our family made a complaint to the head waiter and he explained it was due to damp carpet and there was nothing the could really do as they washed the carpet every day. Shamefully, we would leave those seats to the last of the party who arrived because the smell was so noticeable and lasting during the cruise. It certainly made the meals less than appealing. We brought 16 family to celebrate our first grandchild's high school graduation specifically to celebrate on the largest cruise ship in the world. We came away less than impressed. Read Less
Sail Date July 2018
We chose this cruise with my in-laws and wife’s sister and her husband because it seemed like a good deal. $1000 each for a week on one of RC’s premier ships, the Oasis of the Seas. Be warned: this ship is worn out and so is the crew. ... Read More
We chose this cruise with my in-laws and wife’s sister and her husband because it seemed like a good deal. $1000 each for a week on one of RC’s premier ships, the Oasis of the Seas. Be warned: this ship is worn out and so is the crew. It seemed that the crew is either brand new and knew nothing about this large ship or the crew is knowledgeable but rude and burned out from the multitude of guests this is the largest cruise we have ever been on 6500 people and 2200 staff. It was all’s the worst cruise we have ever been on...I will sum it up this way. All other cruises we have had fun because of the staff and activities, this cruise we had fun despite the staff and activities. Here’s the GOOD parts: The formal dining room food was excellent and that staff was great. The cabin was laid out well with the exception of not being able to see the tv from the bed (this was true in all three rooms and one was an ocean balcony). The ship has a ton of potential and some amazing places (Central Park, Broadway, the rock walls and flowriders). Labadee was very nice and it’s a shame it’s owned by Royal Carribean since after this cruise I think we will be choosing other cruise lines for all our cruises. To our own surprise Carnival has become our favorite cruise line! Here’s the BAD parts of the cruise: The ship needs a remodel, it has been used abused and not well maintained. The ping pong tables look like someone beat them with a sledge hammer, every other chair I sat in was wobbly and broken, buttons don’t work on elevators, every other coke machine didn’t work. The ONE electrical outlet in the room was glitchy, the maintenance crew had to come fix the shower in our room which had no hot water or water pressure. The mattress was a rock...I actually think we were just sleeping on a box springs and they just put egg crate foam on it. The shows lakes variety and were all singing and dancing with the same cast over and over again. The Cats Broadway show was 3 hours long and had an intermission at 1.5 hours, we stayed for the whole show but about 90% of the audience left at the intermission. I heard constantly from the staff “sorry we don’t have enough staff” and I found myself constantly saying to other people who would mention this was their first cruise “ other cruises aren’t like this” or “this is unusual, don’t let this give you a bad taste on cruising”. I really could go on and on with negatives...it was awful in comparison to RC Cruises we had done in the past and compared to carnival, MSC and Norwegian. We have cruised all these lines about 10 times in the last few years and we will be avoiding RC from this point on. If your are trying to decide between this ship or another...choose the other. Don’t get suckered in by the lower prices you are seeing on their cruises...the lower prices are there because their loyal customers are “jumping ship”! Read Less
Sail Date September 2018
The ship itself is magnificent. There is nothing physical that is not impressive. Central Park is a wonder at sea. The Promenade is like nothing I could imagine. But, all that wonder ends when it comes to the amenities. The Cabin: ... Read More
The ship itself is magnificent. There is nothing physical that is not impressive. Central Park is a wonder at sea. The Promenade is like nothing I could imagine. But, all that wonder ends when it comes to the amenities. The Cabin: While the cabin is adequate size and the balcony is generous, the rest is second rate. The bed had a foam layer with little cones on the mattress that made sleep difficult. It is like the mattress was worn out and they were trying to extend its usefulness. The towels looked old and worn. The toilet kept overflowing. Ultimate Dining Package: Chop’s Grille -- This was a joke. The first night I went to Chop’s Grille and I ordered the extra cost lobster. The lobster was split down the middle and the tail was put back in the shell. It looked like a lot of the lobster tail did not make it to the table. They included a 9 oz. filet which was tough. The asparagus was not cooked at all. I casually mentioned the asparagus to the waiter and the manager rushed over and offered to recook it. I told them not to bother. They brought the asparagus back anyway and it was withered green strings. As I was leaving, the manager chased me out the door demanding more details. I told him I did not want problems. He said that he was going to tell the other managers about me. Geovanni’s – The Chop’s Grille manager pointed me out to their manager as I walked in. The appetizer was tasteless. The meat was tough, again. The clams linguine used the smallest 6 clams I ever saw. Interesting, the rolls again were like small hard bricks. I had to stab the roll to get it open for butter. Dessert was tasted and not further dealt with. They kept asking my opinion of the whole experience and, rather than having the Chop’s Grille issues, I just said no comment. 150 Central Park – They apparently were warned that I expected reasonable, cooked food and treated me like an enemy. They kept touting how everything was based on the guy’s recipes of farm to table. The meat was again hard to eat. The gray-looking carrots had not been peeled and the green vegetable was tasteless. The dessert tart could have used as a hockey puck. Izumi’s – The hibachi cook tried to make everyone laugh with tired jokes. The fried rice was under-cooked. The lobsters could not have been smaller and the scallops were under cooked. Sabor’s – Forget about it. Overall, the Ultimate Dining Package turned out to be the ultimate rip-off. Drinks: They have a drink package that I thought was hugely overpriced. Turns out it represented a bargain. Beer, with gratuity, was $8.56 a bottle unless you purchased that same beer at the Sky Bar where it was $9.31 – apparently prices rise with elevation. Cocktails were $13. Windjammer – Low quality cafeteria food with the staff continually asking for praise. In fact, at one point the manager asked passengers to applaud the workers. The waffles were cold, the scrambled eggs were runny, and the person at the carving station acted like he was paying for what he was carving. I tried many of the items and most were left on my plate. The coffee was atrocious. The entertainment was amateurish at best. The jazz singer that did “Street Life” and all the other songs in the Promenade did no one any favors. The diving show in the back was silly. “Cats” was 2 ½ hours of torture. The one good thing was how fast we were able to get off the boat. The boat docked and I was out and on the road in minutes. Read Less
Sail Date October 2018
My wife and I are both Diamond Plus with Royal Caribbean and sail every 2-3 weeks from Central Florida Ports (Port Canaveral, Tampa). We earned our status and always look forward to the great service and recognition perks for our status. ... Read More
My wife and I are both Diamond Plus with Royal Caribbean and sail every 2-3 weeks from Central Florida Ports (Port Canaveral, Tampa). We earned our status and always look forward to the great service and recognition perks for our status. The Oasis does not give a hoot if you are Diamond Plus. You are treated like cattle. Royal Caribbean, Company Policy (fleet wide) is concierge lounge and priority departure for Diamond Plus Elite. The Oasis only recognizes Pinnacle and upper suite guests. The Diamond Lounge on board the Oasis is always full and virtually impossible to get into. The so-called Diamond Concierge sits behind the desk and is rude, obnoxious, and she thinks she is the queen. Don't even think of asking her a question; her answer is always "NO". The ship has many activities with long lines and long waits. Avoid The Central Park Balconies: The staterooms are cramped and have no ventilation. If you open the Balcony Door you have no privacy. The Cruise Director is fantastic. The waiters and servers are fantastic. The stateroom attendants are fantastic. The Loyalty Ambassador is an empty suit! The Diamond Concierge is a total waste. The Casino air quality is a health hazard that spreads to the upper and lower floors and adjacent venues Read Less
Sail Date October 2018
This was our first ever cruise, thought we would try, supposedly the best for my wifes 60th birthday. Wish we hadn't bothered. Arrive at Orlando airport, no rep to be found, having had a quick look round, I asked other reps, that ... Read More
This was our first ever cruise, thought we would try, supposedly the best for my wifes 60th birthday. Wish we hadn't bothered. Arrive at Orlando airport, no rep to be found, having had a quick look round, I asked other reps, that were visible, in the obvious place, they told me Royal Caribbean had a desk downstairs. We found the rep, only to be told our transport had left with 2 couples that had got lost from an earlier flight, so through no fault of our own we were being expected to wait at the airport, after an 8 hour flight, for our transfer. They did get him to turn round, so only 20 mins waiting, however, there are now 6 adults in a seven seater, with my wife and I crammed in the back, with our hand luggage between us as not enough luggage space. Next morning about 30 of us in hotel lobby, waiting for coach transfer to ship, rep tells us coach is running 30 minutes late, coach eventually turns up, empty, so why late. Get to the ship, check in went smoothly, the ship is huge, we make our way to our cabin. The cabin was satisfactory, our sea view balcony was probably the best part of the whole holiday. The cabin did not have tea/coffee making facilities,which you get in 3 star hotels, so we go to guest relations, told you can order continental breakfast including tea, free, BUT $7.95 delivery, so not free, this was the first sign that this cruise is all about money. Every night they would try the hard sell of either expensive watches or expensive handbags. two nights were supposed to be formal nights, so off I go in my Tuxedo, only to be sitting next to a guy in the restaurant with shorts and sandals on, for the evening meal, again, I have been to 3 star hotels where "gentlemen" have to wear long trousers for the evening meal, I realised on the second formal night, that these nights were just another money making opportunity, with the ships photographers on every corner of every deck. For my wifes 60th, I booked us in to the steak "speciality" restaurant. If $45 each wasn't expensive enough, they had the cheek to charge 18% gratuity on top, even though I had pre paid gratuities, apparently you pay again in the over priced "speciality" restaurants. All my wife was given from Royal Caribbean for her birthday was 1 slice of cheese cake with a candle in, again I have been to 3 star hotels that leave wine and chocolates in your room, but Royal Caribbean, seem to be on the take all the time, giving nothing back to their guests. There is nothing outstanding about Royal Caribbean, or anything on this ship, was an expensive shopping trip. Read Less
Sail Date October 2018
We were SOOOO excited for this cruise. Everything we’d been told we would definitely be stepping up from carnival by choosing this cruise. NOT TRUE. First, the boat itself is spectacular. Lots to do and see, no question. The best pizza ... Read More
We were SOOOO excited for this cruise. Everything we’d been told we would definitely be stepping up from carnival by choosing this cruise. NOT TRUE. First, the boat itself is spectacular. Lots to do and see, no question. The best pizza joint on the ocean and always stocked. Main dining, SUCKED. Food not good and most nights it was cold. Service sub par in comparison to other cruise lines as far as dining goes. One of the flowrider units went down day 2 and was down all week, that was very annoying. There are many ‘specialty’ dining choices NOT INCLUDED with your purchase of the cruise which is ridiculous. They’re overpriced for the offerings. Nothing outside them either to indicate the extra charge..had to read the cruise compass to find out. Lots of disappointment for folks to be turned away not being able to afford. The solarium area for adults only is amazing and they do enforce the no kids thing which is awesome. They also have their own restaurant which is nice and peaceful for those of us not wanting to be around noisy children. Comedy was the same show over and over, other lines change out performers and shows are different. Cruise director was basically a ghost. Showed up here and there but nothing noteworthy. Street parties were fun. Lacked shows in the theater, other lines have them nightly. Overall the service was subpar except in Giovanni where it was stellar. Out of our entire trip Kaviraj was the best encounter we had and he deserves a raise! Will we cruise this line again, I’m not sure. We cruise because we pay one price and expect additional charges for alcohol, but having to guess all week what we got for what we paid was tiresome and ridiculous. Read Less
Sail Date December 2018
First, This is a big boat. But it's mostly storage for all of the passengers. There are not enough amenities to host all of the passengers comfortably. Many times we found we had to wait in lines to be seated for food, for soda ... Read More
First, This is a big boat. But it's mostly storage for all of the passengers. There are not enough amenities to host all of the passengers comfortably. Many times we found we had to wait in lines to be seated for food, for soda machines, ice cream machines, and (most annoyingly) elevators (all the time). We chose this cruise because it was a 'DreamWorks' cruise. We thought it would be like Disney with characters going around. Not so much. In fact, hardly at all. Over 7 days, we saw 4 characters. There were long lines for photos with the crew yelling at people to "get in line!" Not so much for the ambiance. For the kids - our children hated their child center on the 14th floor. Our 9-year old described activities more appropriate for 5 or 6-year-olds and requested to not return after 1 visit. Our 7 year old only went there twice and then didn't want to return. Total disappointment. The staff kept them in 1 room running around playing games for hours. It was like a big kid pre-school. The staff seemed totally totally disinterested. Our child literally said, "I hate this place" right in front of them and they didn't even acknowledge or ask the child why. The housekeeper constantly pressed us on our schedule for the day. We would tell her that we were not sure but we would leave the sign out when were we gone. She seemed annoyed and it became very uncomfortable after several days. We really love to hit the spa (steam rooms, etc.) on the ship. These were tiny rooms. Again, unless you hit the rooms on off-hours, they were very crowded. The staff, who had to open the thermal rooms, often seemed annoyed by having to do their job. The showers were cold and there was no privacy for changing. It was terrible. Did we mention that everything was very crowded? The pools on deck 15 are tiny and filled to capacity except on excursion days. The pools were falling apart. The hot tubs in the family areas were always packed. The ice cream machines were messy and not kept up. You can sign up for various drink packages but the soda machines are not plentiful on the ship. (Floor 5, 15, & 16). They were often out of order, no ice, and the drinks tasted like watered down soda water. You can ask at various bars for soda but the bartenders often seemed annoyed. Overall, not good. Dining - The food was quite good on the first day. However, as the cruise progressed, it became clear that the cooks were recycling left-overs and just changing the food a little bit to make a different dish. Needless to say, it got stale and gross pretty quick. The main restaurant poses as a fine dining establishment. Yet, they blare announcements, loud music, and have the audience "give it up!" for the entire cook/wait staff every night - they would go on and on for 10 or 15 minutes per interruption. We were interrupted during multiple conversations with the family. It totally interrupted nice meals and is very disruptive. Lines and crowding - please be advised that you should make reservations for most things on the cruise well in advance. Expect to stand in line and wait a lot. Again, the boat is bigger but the amenities are really not. The cruise as a whole is constantly trying to get you to spend more money. The experience felt like one upsell after another. The customer service was poor. We felt like they just wanted to process us to get to the next customer. Many seemed nice but quite a few were annoyed at having to help us. Finally, getting off this cruise is hell. Everyone is thrown into a huge warehouse and we had to all be processed through customs. It was so disorganized and stressful. Terrible, terrible experience. We were told that our 'disembark time' was 10:45 AM, then the room attendant told us (that morning) that we were supposed to have been out by 9:00 AM. There was nothing in the documentation saying that!! If you like spending your vacation at a hugely overcrowded, sticky, broken mall, then this cruise is for you. Read Less
Sail Date December 2018
The two of us got onboard Oasis on 12/9 to enjoy the 8-day Western Caribbean tour. Overall, the experience was positive, as 85-90% of the trip was well organized and executed. The reason for 2-star rating were those few situations which RC ... Read More
The two of us got onboard Oasis on 12/9 to enjoy the 8-day Western Caribbean tour. Overall, the experience was positive, as 85-90% of the trip was well organized and executed. The reason for 2-star rating were those few situations which RC could resolve, but they apparently have chosen not to. The ship was spacious, well maintained, and with a lot of amenities. Plenty of activities to choose from. Quality entertainment. Decent dinning options. Our stateroom was in great shape. The ship crew was exceptional. On the negative end, dinning arrangements did not always function properly. WindJammer Marketplace, being the main dinning option on the ship, was designed inadequately, often crowded and introducing long waiting times. On multiple occasions waiting staff hijacked our attention while we were eating to advertise premium dinning choices. This practice was completely unacceptable since we felt cornered and were left without options, except to either be rude toward them, or put up with their efforts to upsell. In general, the campaign geared toward advertising and squeezing every dollar possible out of passengers' pockets, as orchestrated by RC, was a bit cheap and tasteless. Paid arrangements must be commercial free. Finally, the alcohol policy. We all know why most companies do not allow it onboard, and while there is a strong argument, both pro- and against bringing alcohol on the ship, there is absolutely no legitimate reason for RC to confiscate it from passengers (as they actually do). Prohibiting the consumption of bring-your-own alcohol in staterooms is quite outrageous. Apart from these few 'ethical' nuances, the journey was a pleasure. The professional crew, the variety of ship amenities, and the availability of entertainment options will satisfy most tastes. A 'hidden gem', the Delight Duo, performs classical pieces almost daily in Central Park on deck #8. Highly recommended to all who enjoy listening this music genre! Read Less
Sail Date December 2018
The first night's dinner sent me to the medical facility with nausea, vomiting, and severe abdominal pain. I was diagnosed with gastritis. I knew it was food poisoning from dinner, but the medical staff would not even whisper the ... Read More
The first night's dinner sent me to the medical facility with nausea, vomiting, and severe abdominal pain. I was diagnosed with gastritis. I knew it was food poisoning from dinner, but the medical staff would not even whisper the words. Little did I know then that a few cruises later the ship would return early because of a gastrointestinal outbreak. Embarcation was the smoothest I have seen for 6000 people. The dining room is not big enough for the staff to squeeze around each other between the tables with toddlers running around unsupervised by lazy parents. They removed the daily newspapers from the fleet, which we didn't like, and they added alot more shops and ways to charge you for what used to be free. The gratuities rose again. You can't eat breakfast until 630am, which left us and 75 other people waiting in line from 6am to 630am for the windjammer to open. You can no longer get coffee 24 hours a day or just sit in the windjammer reading in quiet. The sanitation of the windjammer has gone down. Servers walk right by dirty tables to chat with other workers rather than clean up tables in front of waiting guests. I cleaned up tables a few times myself. The tables in the windjammer were dirty from the night before when we entered it at 630am. Just terrible. Because I could not get a hot egg from the windjammer, (all are premade and cold) I had to ask Edwin, an officer, to please ask a cook to make me a hot egg. The quality of the food in the windjammer was awful. While we were eating, a staff member interrupted our breakfast to try to sell us dinners at the various specialty restaurants. They really push this kind of thing. They try to milk you at every turn. It gets old really quick. Drink Packages! Massages! Specialty Restaurants! Climbing Wall! Ice Cream! SHOPSHOPBUYBUYBUY! Want to watch a movie in your room? Fork over $11.99 honey. It used to be free, but not now. The quality of the guests has slid some too. For example, I saw a few children in diapers with their parents in the adult-only hot tubs. Really? Do we all have to marinate in your child's piss and poop? If you do this kind of thing, dear reader, stop! After many years on RCCL and Celebrity, we finally made Diamond level, which has nice perks, but even the Diamond lounge was not wheelchair-accessible. Big chairs block wheelchairs and scooters from getting to the lower level. There is no wheelchair access to the upper deck of the Diamond lounge. Stairs only. The Comedy shows and the Love & Marriage show came on way too late.I hears from several guests that the CATS show was great, just too darn long. We saw the synchronized swimming show and the ice skating show which were wonderful! For daily trivia games, the venue could not hold all of the people who wanted to play. This kind of thing is not difficult, RCCL. Come on now! The Scooner bar was not wheelchair accessible because of the pole. RCCL could have designed the bar a little different to allow for the width of a wheelchair, but they didn't. Our room steward was the worst guy we have ever had in our 29 cruises. He was supposed to know that we needed 2 extension cords for our cpap breathing machines, as well as distilled water for both of us. We could not go to bed for four long hours after we arrived in our cabin before the cords arrived. We never got the clothes hangers we requested so we had to live out of our luggage the whole time. Several times we came back from breakfast or dinner to a dirty cabin. Not once was our cabin vacuumed or dusted or trash cans emptied. After 4 days, he put hand soap in the shampoo dispenser! This seems to be the new RCCL standard of quality. Our mattress caused me back pain. Complaining about the room steward got us nowhere. Our room steward was, however, quick to call our attention to the tip envelopes. As a small perk, we got two soda cups which were good for only 3 drinks per day, but the soda machines were frequently out of ice. Your unsuccessful attempt at getting a drink was counted as one of your three allowed. The infinity adult hot tub was wonderful when it didn't contain a stray child in diapers swimming in it. The charge for laundry was way too high. Our cabin was located on deck 14 with an interior balcony. We never slept one good night because of the noise from constant music, screaming kids and running people on the deck right above us. Our first excursion was a dolphin swim at the Atlantis resort. The ship hauled us all in an old, ratty bus with my manual wheelchair hitting other guests and landing in the stairwell, which is unsafe and illegal for it to be blocking the exit. According to the shore excursions brochure, lunch was included. Not so! I had to spend $53 for a water and a fish sandwich that a gas station would refuse to serve, and argue with the shore excursions people to get reimbursed. While they were clearly in the wrong, they argued about how much we had spent. I got the cheapest thing on the menu! They referred us to the Atlantis resort operator instead of telling the truth that they screwed up. Most of the activities were geared towards children, and there was no quiet place to sit away from noisy children. During our 2nd excursion, at Buck Island, St. Thomas the captain of our boat accidentally broke my personal prescription lens snorkeling mask then denied doing it. She refused to replace it at first, but then handed me one of the lesser quality snorkel masks on her boat and called it even. I had to argue for the next 3 days with the shore excursions desk people that my custom prescription mask was worth alot more than the used mask she gave me. She didn't break my mask on purpose, but she didn't admit fault when it was clearly her fault. The third excursion was at St. Maarten, the Ultimate snorkle and beach. We saw 1 turtle, 1 ray, fire coral, and 1 very big something. We received a free specialty restaurant coupon from our wonderful travel agent so I ordered crab cakes. The crab cakes were full of corn with one tiny flake of crab. I saw the servers talking among themselves when they should have been working. I am certainly glad that I did not pay for this poor meal and even poorer service. We asked for the gratuities to be removed, but guest services would only remove two days worthfor only one of us in the cabin. I had to argue about that little oversight. In the main dining room, my food allergy was not remembered by the kitchen or the staff. Once I got all 3 courses at once! There was no room on my table for 3 courses, so my husband had to hold one plate in front of him. What's going on here? Basically we paid the same for this cruise but received an awful lot less. We are never going to waste our money on RCCL again. Read Less
Sail Date December 2018
My in-laws purchased this cruise for our entire family of almost 30 people. The entire thing was absolutely designed to take as much money from you as possible. They nickel and dime you mercilessly. I ordered the same drink the entire ... Read More
My in-laws purchased this cruise for our entire family of almost 30 people. The entire thing was absolutely designed to take as much money from you as possible. They nickel and dime you mercilessly. I ordered the same drink the entire time and the price was never the same. I felt psychologically manipulated the entire time by the layout. I understand that it’s a business. But their methods are ham handed at best. I felt like just another head of cattle in their money making operation. I felt like a cog in someone’s personal cash machine. Don’t bother staying onboard when in port. Almost everything on board is closed. Any last minute purchases, you’re out of luck. Anecdotally, the line questioning charges at debarkation was massive. Toss in that virtually our entire party now has the flu. It wasn’t my best cruising experience by far. The boat is far too large and carries entirely too many people. It’s a floating Petri dish. If you really want a pleasant cruise stick with Holland/America. Our party took a vote afterwards and it was unanimous, which is unheard of in this family. None of us will ever travel with them again. Read Less
Sail Date December 2018
Norovirus hit the ship and got 7 of the 10 traveling with so sick, including a 1 year old and a 5 year old. The crew was doing what they could, it just wasn't enough. They gave everyone free movies and free room service, restricted to ... Read More
Norovirus hit the ship and got 7 of the 10 traveling with so sick, including a 1 year old and a 5 year old. The crew was doing what they could, it just wasn't enough. They gave everyone free movies and free room service, restricted to what the medical staff said they could eat. Room service was just overwhelmed. Our rooms were on the same level but not near each other. I walked on average 11 miles a day between getting food, gingerale, trying to pretend I dont speak English and smuggle crackers out of the Windjammer cafe. I only did that because room service was taking so long. They wouldn't let you take food from the buffet but did let you take it from the wipeout cafe, but they didn't have crackers. They did say they will be refunding the entire trip which is nice but we were celebrating several things on that cruise and those things were all ruined. It's an experience I will not soon forget and I doubt we'll be cruising again. John and Lloyd at table 714 were great for the few nights some our group made it to the dining room. The ship is simply too large. We made it to Haiti and had a great time on the zipline. The vendors there were too aggressive. I think if R.C. said to them back off and people will buy more it still wouldn't help. When we got back on the ship the 1st of our 7 got sick. We didnt think anything of it and the next morning there was a paper attached to our door saying 2% of people on board were ill and of anyone was experiencing symptoms to call medical. My husband called and was told it would be 3 hours before the nurse could get there. It was 7 hours. They wanted him to give them a stool sample and left cup. Happy anniversary to us. Our kids got sick later that day. Same thing with the stay in your room, etc. Nurse took even longer to get to them. Later that night at a show a woman threw up into a wine glass but it was more than the wine glass could hold so it got everywhere. Another man couldn't make it to the restroom and threw up all over the area in front of the elevators. When picked up my grandson at the ocean adventure (day care) vomit was in several areas. And even though the crew was cleaning and washing everything down I never saw 1 carpet cleaner, and I saw a lot of throw up in carpeted areas. Even writing this now is making me a little sick thinking about it. I also saw a little girl cut her elbow and get back in the pool. The staff was all over it and closed the pool down but that's how nasty people are... damn everyone else, I just want to do what I want. People were rude even before everyone was getting sick. Oh and on debarkation my 1 year old granddaughter (that got sick) was not medically cleared to leave the boat but they accidentally hooked that medical info to my daughter's sail and sign card. So they didnt let my daughter off the boat and told the rest of our party to keep moving. So it took some convincing but we said the sick baby was already off the boat. Then at customs it was clear they were not getting paid. They didnt even so much as check a bag or anything! Just "that's a passport alright, okay. Bye". Makes you feel warm and fuzzy doesn't it? Read Less
Sail Date January 2019
I was expecting a lot more out of Royal Caribbean. Especially after hearing how it would be from ppl that I’ve talked to. The ship itself was very nice. But the food was horrible in comparison to carnival. We only went to breakfast one ... Read More
I was expecting a lot more out of Royal Caribbean. Especially after hearing how it would be from ppl that I’ve talked to. The ship itself was very nice. But the food was horrible in comparison to carnival. We only went to breakfast one time in the main diner and didn’t bother going back after. The pancakes were like rubber. Didn’t have a lot to choose from and they had the same thing for breakfast everyday. On carnival I remember being able to get steak and eggs for breakfast and it was good. I was also expecting the customer service to be a lot better because of what I had been to by other ppl. It wasn’t any better than Carnival’s customer service. (Not saying that either was bad) One more thing is that my wife and I really like is the cruise directors from carnival. They actually make the cruise more fun. We hardly ever seen or heard from the cruise director on Royal Caribbean. On this particular cruise ppl got sick and we were forced to return a day early. And that wasn’t even the bad part of our cruise. It was everything above. Read Less
Sail Date January 2019
We chose this cruise based on the variety of activities. We traveled with our adult children, their spouses, grandchildren, and our siblings. We usually cruise with Carnival, but wanted to try the big ship experience. We booked our ... Read More
We chose this cruise based on the variety of activities. We traveled with our adult children, their spouses, grandchildren, and our siblings. We usually cruise with Carnival, but wanted to try the big ship experience. We booked our cruise through the Royal Caribbean website. The site leaves a lot to be desired, our account frequently locked and it was hard to navigate. Embarkation: We arrived at the port around 1:00 pm and were able to walk right in the ship without a wait. This was were the problems started. We did not receive our luggage until 9:00 pm. We received no help from our cabin steward who referred us to security. This meant that we spent our first dinner and show (cats) looking for our luggage. It mysteriously appeared at 9:00 with no explanation. Our cabin and also other members in our group arrived to dirty cabins. The sink in our bathroom backed up every time we used it. The door wall and mirrors were dirty when we arrived and looked the same when we left. There was mold in the track of the shower doors. They were stingy with towels and soap. Don't count on a bathrobe or liquid shower soap on this ship. We didn't even know they put towel animals on the bed until one of our family members mentioned they got one the last day. We booked a balcony room. The room was poorly laid out with a limited amount of closet and room storage. We brought additional clothes because of the lack of laundry facilities (Carnival has washers and dryers). You can send your laundry out for $37.50 for a small bag;. I would be afraid I wouldn't get it back. This ship experienced a Norovirus outbreak the previous week and put "level 3" precautions in place. The staff served all the food at buffets, coffee stations, pop machines, even salt and pepper for your food. I am fine with it, except that it led to huge lines for everything. I feel that additional staff should have been added to compensate for the precautions. The staff was not friendly and probably over stressed about the situation. The entertainment was the only positive of the trip. We took advantage of all the entertainment options and saw all the shows. We enjoyed the Central Park and Solarium areas. Disembarkation: We stood in line for an hour as we snaked through a line of at least a thousand people. We have always used the self serve option, taken our bags from our room and walked off the ship with out an issue. After we were in line for a half hour they decided to open up another exit. We were two ours late getting into port and with the wait to get off, we missed our airport shuttle and nearly our flight. Both my husband and brother got sick while we were on board. We are not sure if it was food poisoning, stomach bug, or a virus. We will not travel Royal Caribbean again. Read Less
Sail Date January 2019
I chose Oasis because I had already been on Allure and it was good. This was also the closest port to my home and easiest to get to. The embarkation was a nightmare, with taking over an hour to get thru security. Once on the ship, they ... Read More
I chose Oasis because I had already been on Allure and it was good. This was also the closest port to my home and easiest to get to. The embarkation was a nightmare, with taking over an hour to get thru security. Once on the ship, they did not open the rooms until 2:15 p.m. Muster was also bad. We arrived 25 minutes early and were told to stand single file and must face forward. We were literally shoulder to shoulder in a line and were not allowed to move, because the ship staff member was trying to be a great authority on this whole thing. We had a 6:00 p.m. dining time each day pre-arranged, but the first night, we were escorted back to the elevators and taken to an upstairs restaurant. Every other night in the main dining room they failed to have our table and twice were sent to an already occupied table forcing us to stand in the center of the dining room until they envented a tablel for us. We never ate in the same area or had the same waiter all week. Drink prices were outrageous and food was very mediocre. At disembarkation, it seemed half the ship decided to get off with their luggage, with lines around the entire Prominade area for hours. Not a good experience on the Oasis and will not be using RC for vacations in the future. Read Less
Sail Date January 2019
We booked the Oasis based on all the amazing reviews! No lines, Never feels crowded ect. Not sure if we were on the same ship!!! We went in January which also just happen to coincide with a Jewish holiday.(they had their own restaurant ... Read More
We booked the Oasis based on all the amazing reviews! No lines, Never feels crowded ect. Not sure if we were on the same ship!!! We went in January which also just happen to coincide with a Jewish holiday.(they had their own restaurant and elevator) No big deal except the Solarium bistro was kosher only the entire cruise and FULL of screaming kids. This is located in the Adult Solarium!! The Royal Promenade was so packed and noisy it every single night we stopped going. Never even got pizza, cookies or a sandwich as there was always a line. The Windjammer is less than half of any smaller ship we have been on. We kept thinking we were missing part of it somewhere. We loved Central Park and it seemed to be the most quiet so you could have a conversation and it was very pretty. Loved Vintages and spent lots of time there. We enjoyed the moving bar, but WHY was it full of little kids taking up seats??? Dinning room service was so bad we went 2 times. Royal has cut out the bar waiter, the bread waiter and everything falls on head waiter. It was NOT his fault but there is no way for one person to keep up with all that and no assistance. 45 minuted and no drinks, appetizers that never arrived and coffee that was ordered but we left after waiting 15 minutes and no coffee. Room service for continental breakfast was excellent and prompt! The Adult pool OK. Love the glass cover but it hold in all the sound. There should be 2 pools and one hot tub not the opposite. At time the pool was so full and the water so gross you people were commenting and not getting in. We had a ocean view balcony and the rooms are much smaller than any ship we have been on and much less storage. I will say the show "Come Fly with Me" was outstanding and the Diving show was fun. We are in the specialty restaurants most every night. The BEST service and NOLVIN was the BEST in Chops! I could go on and on but it was just the worst cruise we have ever been on.I heard Royal had for every adult a child cruises free so it was full of kids! We planned for a year and it has turned us off cruising for awhile. Everyone has their own expectations and experiences and these were ours. When we cruise again it will not be on a mega ship and will check to see if Royal has made these cut back across the fleet. PLUS check for any holiday at all! Read Less
Sail Date January 2019
I chose this cruise first for the destinations and then because of all the amenities that the Oasis boasted about. Unfortunately the Oasis left much to be desired, the ship itself was mostly beautiful. Central Park and the Boardwalk were ... Read More
I chose this cruise first for the destinations and then because of all the amenities that the Oasis boasted about. Unfortunately the Oasis left much to be desired, the ship itself was mostly beautiful. Central Park and the Boardwalk were intriguing but I could have done without these if the ships crew were more engaging. Previously I have only sailed on Carnival ships so in my opinion the bar is high. On Carnival ships I LOVE the jamming sail away party, the drink of the day, the towel animals, the main dining rooms offer a special dish that represents the port you visited for that day. The shows change daily and are lively and entertaining. There are performances happening all around the ship but on the Oasis I literally felt like I was in a retirement home. I went to bed early every night because the atmosphere was quiet and droll. And then they nickle and dimed you for EVERYTHING even though the cruise itself was expensive. I definitely would not book with Royal Caribbean again because dining, activities, entertainment and staff did not live up to my previous cruising experiences. The cabin was nice enough which was a great thing since I spent so many bored hours there. The one highlight of the boat was the non-smoking side of the casino, I think all cruise ships should offer this Read Less
Sail Date May 2019
We chose this cruise mainly for the itinerary but also in the past RC has been good. This was my 50th birthday trip and I expressed this upon making our reservation. On the 2nd day my husband went to guest services bc no one had ... Read More
We chose this cruise mainly for the itinerary but also in the past RC has been good. This was my 50th birthday trip and I expressed this upon making our reservation. On the 2nd day my husband went to guest services bc no one had acknowledged my birthday. He was told that they would send a bottle of champagne to dinner. We never saw that champagne. RC couldn't even give me a 5 cent balloon or card to say happy birthday yet others were being acknowledged in the dining room. We were disappointed in the quality of food in all 'free' venues. We also felt the alcohol prices and excursion prices were ridiculous. RC is likely discussing how to further charge passengers for use of pool towels and toilet paper. I would not recommend this ship or brand to anyone. This was my 9th cruise and definitely my last with RC. Read Less
Sail Date September 2019
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

Find an Oasis of the Seas Cruise

Easily compare prices from multiple sites with one click