528 Royal Caribbean Oasis of the Seas Cruise Reviews

Looking to try a large ship. This fit the bill. The entertainment was very good on the ship except for CATS (not my cup of tea) Since it was such a large ship we felt the need to schedule all the entertaiment which did take the fun out of ... Read More
Looking to try a large ship. This fit the bill. The entertainment was very good on the ship except for CATS (not my cup of tea) Since it was such a large ship we felt the need to schedule all the entertaiment which did take the fun out of being able to make changes to your schedule as you were affaid of being blocked out of the show at a latter time. We had shows cancelled and the rescheduled times conflicted with other activities. The ship is showing its ages with worn out fabric on the furniture. Paint pealing or missing. I was surprised at how small the sinks in the room were and how low they were. Not a fan. The promenade was large but at times was very crowded. Usually when we had rain or when a show was going on. Tough to move around. Much like a mall at Christmas time. Read Less
Sail Date January 2018
Dinning in main dinning room had great staff but some were very unsure of there duties, also food was lesser quality than on other cruises we had been on. Shows were cancelled a lot do to rough seas (which i understand) but they brag this ... Read More
Dinning in main dinning room had great staff but some were very unsure of there duties, also food was lesser quality than on other cruises we had been on. Shows were cancelled a lot do to rough seas (which i understand) but they brag this ship up to not having much motion due to its stability system and it was the worst voyage we have had during every day of cruising . Smaller ships we were on didn't have that much movement and we seam to have as much rough seas as we did on this one. All though we didn't spend a lot of time in cabin. It would have been nice to have more enjoyable tv shows to watch other than stations with only pertaining to royal caribbean excursions channels, shopping for channels and destination channels. Very few tv shows to just relax to while resting. All in all this was just a average cruise with no real stand out positive activities do. Due to show cancellations . Read Less
Sail Date January 2018
Royal Caribbean's main dining hall food isn't as good as Carnival, especially not their desserts. However, they did make one dessert I liked this year. It was Warm Dark Chocolate Cookie with Ice Cream and it was very similar to ... Read More
Royal Caribbean's main dining hall food isn't as good as Carnival, especially not their desserts. However, they did make one dessert I liked this year. It was Warm Dark Chocolate Cookie with Ice Cream and it was very similar to the unbeatable Carnival Warm Chocolate Melting Cake. Although they still don't have as many onboard staff-directed family fun activities like Charades, Pictionary, Bean Bag Toss, etc., they did have at least one free fun dance and/or fitness dance class daily, often two. I hurt my bad shoulder on their zip line last year so I avoided that and the rock climbing wall, but I loved the excursion to Labadee where we rented a kayak and where there were PLENTY of complimentary lounge chairs in the SHADE and complimentary lunch on this privately owned-by-Royal-Caribbean island of Labadee. The ice skating show was very entertaining even for a second year in a row. The aqua diving show was good and my nephew and sisters said the daytime Comedy diving show was even better! Overall, I still like Carnival just because of the bean bag toss, charades, pictionary, and Warm Chocolate Melting Cake, plus lower price. Read Less
Sail Date January 2018
We chose this ship for the experience of the larger ship. It was indeed an "experience". PROS - beautiful, modern ship with great entertainment and activities. Embarkation and Debarkation went smoothly. Our dining room ... Read More
We chose this ship for the experience of the larger ship. It was indeed an "experience". PROS - beautiful, modern ship with great entertainment and activities. Embarkation and Debarkation went smoothly. Our dining room servers and cabin stewards were absolutely wonderful. CONS - too many people, things seemed a bit unorganized. They had no record of our onboard credit, lost one of our entertainment reservations and were told to wait in the back of the "wait list line" to see the show. (Instead I went back to my cabin to take a photo of the reservation from the TV to "prove" we had one, then no apology from the MC for the mixup, he reluctantly seated us - behind a column where we could not see - no way to treat Diamond Plus guests, why would we lie about a reservation? This treatment was very demeaning.) Consecutive cruiser luncheon was lacking, we waited over 25 minutes without service while all tables around us were served, we had to track down an officer for service, then our waiter seemed put out. Dining room never opened on time, not once during our 2 weeks on board, for the late dinner seating, we waited up to 30 minutes beyond our scheduled dinner time for the doors to open. I guess the seating time is a "suggestion". Dinner dress code is not recognized in the dining room, women were wearing cut-off daisy-duke short-shorts, men were in bathing suites, ball caps and flip flops. Guest Code of Conduct is not monitored.. We encountered an unusually large number of rude guests on this sailing. Kids everywhere, running in the halls, constantly slamming doors, playing in the dining rooms, playing in the elevators (pushing the "close" button before guests could enter.) I know they are on vacation but PARENTS PLEASE teach your children how to behave in public. And when is it ever appropriate to allow kids under 18 in the cocktail lounges and bars? They have entire areas of the ship dedicated to children. It's frustrating to go to a cocktail lounge to get away from the under-age mayhem only to find the chairs/tables occupied by children while we have no place to sit. Read Less
Sail Date January 2018
This was a massive ship (And very nice too), but customer care terrible. Massive queue to get on, Food below par - Certain restaraunts were terrible for the quality of food, and staff were un caring. Main ding restaraunt - The ... Read More
This was a massive ship (And very nice too), but customer care terrible. Massive queue to get on, Food below par - Certain restaraunts were terrible for the quality of food, and staff were un caring. Main ding restaraunt - The table was facing a wall and in a crap position and when we tried to get moved they refused our request so we sat basically on our own all week. Customer services - Didnt sort any of our problems we had transfers terrible, last day had to wait at airport for 8 hours before we flew home! Onboard it was sell, sell , sell constantly., internet 22 dollars a day , rip off and was slow as hell Shore excursion far too expensive, did the same sort of tours but by locals at half their price. Shame really because the ship is impressive but had far too many guests and not enough staff. Read Less
Sail Date January 2018
35 plus cruises, mostly on Princess, but 4- 5 on RCCL. we have always wanted to cruise on an Oasis class ship and that was the main reason we booked this cruise. Cruising out of Port Canaveral is also a big plus. . the ship itself ... Read More
35 plus cruises, mostly on Princess, but 4- 5 on RCCL. we have always wanted to cruise on an Oasis class ship and that was the main reason we booked this cruise. Cruising out of Port Canaveral is also a big plus. . the ship itself exceeded our high expectations...it is truly AMAZING. we have been to all the ports many times so the ship was the "port of call" for us. RCCL embarkation and setup at PC is the best we have ever seen. (In spite of an long delay in boarding due to extended cleaning for Noro. ) self disembarkation was AMAZING....we were off the ship and through immigration by 6:30! the building was really designed well to handle 6000 people wanting to go home. Our balcony room overlooking central park was very unique and we would certainly book one again. we wouldn't do the boardwalk balcony rooms due to the level of noise and level of activity in that section, but thats just us.... Our room was clean, had a great shower and bathroom (compared to princess) and was well appointed. June, our steward was the BEST! the level of service , in particular bar service, was almost non existent. we got the unlimited booze package and the entire week .... with the exception of the pool areas during the day.....MAYBE once, were asked if we wanted bar service while in a bar. After the first day we gave up and just assumed we had to go up to the bar and order directly from the bartender. That would be ok- if they didn't hit us with the automatic gratuity...which RCCL just increased the cost of. we tried breakfast one morning at johnny rockets. it wasn't crowed yet (maybe half the tables empty) and it appeared they had plenty of staff present. After 15 minutes ...and only receiving menus to look it, we left. Against sure appeared to be a lack of supervision and organization. Watching bar staff in a couple of the bars stand over in a corner for 10-15 minutes at a time...literally while folks sat and waited for a drink, really spoke of the lack of supervisory control.We observed tables full of empty plates and glasses go untouched for 30-45 minutes at a time. Service in the windjammer was hit and miss...some of the staff worked VERY hard ,really overworked, while others wandered aimlessly, again i wondered where the supervisors were? Food is so subjective i won't comment, other than the Mexican restaurant was very good. we really avoided, the entire port side of the ship near the pools and the casino area, because of the intense amount of cigarette smoke. It was hard to avoid however based on wind direction. in summary, the Oasis class ships are so incredible that we may do one again. probably not. Read Less
Sail Date January 2018
It’s been awhile since I’ve sailed on Royal, Carnival treats us great so we never have a reason to look at other options. I do remember the last time thinking Royal did a little bit better service wise and food being slightly better. ... Read More
It’s been awhile since I’ve sailed on Royal, Carnival treats us great so we never have a reason to look at other options. I do remember the last time thinking Royal did a little bit better service wise and food being slightly better. But after a few years I guess that has changed. I found the service below Carnival now, the value way below, and the cleanliness was eh... The positives were the merry go round, my daughter and nieces loved that thing. The kids area was nice too, lots of room and options. The negatives were the nickel and dime charges on everything. After spending $2600 for a room we still had to pay $50 for 2 to eat at a taco restaurant. I spend half that near port canaveral and the food is much better. Their was no view, not sure how they justify that. They have had taco stands on a few carnival cruises I have been on that actually tasted better to me. Room service was a charge where usually it’s free, food wasn’t higher quality just charging for same type food. The casino treats me great on Carnival, I get free drinks the first night of every cruise I’v been on with them. After 7 days I asked the hostess how I still don’t have free drinks and they said I didn’t have enough points. I literally had over $1000 on some bets in the casino, but I guess that doesn’t mean much. I just felt in general I was over paying for pretty much everything. I don’t mind paying for better quality, a view, certain things you can charge for. I didn’t feel Royal was doing anything but charging for the same thing in buffet/dining area moved to another area. We had bought 3 nights special dining, but only used 2 because the difference wasn’t justified in our opinion we enjoyed eating in general dining more than speciality restaurants, we did Chops twice and didn’t think we’d like any of the others. Read Less
Sail Date January 2018
The ship is fine, lots to do especially for a mixed age group. My dissatisfaction comes with the constant need to spend more money once on board. Although our cabin cost £2500, we still had to pay for basic soda, WiFi (over £100 for a ... Read More
The ship is fine, lots to do especially for a mixed age group. My dissatisfaction comes with the constant need to spend more money once on board. Although our cabin cost £2500, we still had to pay for basic soda, WiFi (over £100 for a week!). Drinks are not cheap, £8 for a small beer, £13 for a cocktail, you’re charged 18% on top of everything and are charged $30 per person per day for gratuities! Don’t RC pay their staff? I really do think in this day and age, staff should be paid properly for their work, and not reliant on ‘compulsory’ gratuities. So the all inclusive cruise experience is a myth. I’ve always expected to pay extra but this cruise was a hard sell. The all inclusive buffet which serves good food was no bigger on this ship with 6,000 passengers than it is on much smaller ships. I wonder if that’s because there are so may other - premium (pay extra) restaurants? The main dining room if you are choosing ‘anytime dining’ is oversubscribed, so you will queue even if you’re organised enough to book ahead. ‘At sea’ days are packed. Especially if the weather is not great, and if it is great you can play sardines on deck. The sunbeds are so close together you have to crawl up it rather than stand by the side as your bed is literally touching the next person’s bed! There are positives of course, staff are helpful and friendly, food is good, especially if you opt for a premium dining experience, the ship is clean and bright and offers loads to do. Our cabin & bed were comfortable. The shows are a highlight. For me personally the ship is too big, too many people, and not quite enough of the ‘inclusiveness’ I used to experience on an RC cruise. Read Less
Sail Date January 2018
I took this cruise because my daughter now lives in Orlando, we prefer Princess!! We were shocked to see when docked in Labadee that the lunch outdoor area by the beach was being set out around 10:30 a.m. We looked at the buffer at ... Read More
I took this cruise because my daughter now lives in Orlando, we prefer Princess!! We were shocked to see when docked in Labadee that the lunch outdoor area by the beach was being set out around 10:30 a.m. We looked at the buffer at that time thinking we would try this buffet, but no way, everything was sitting in trays with no lids to protect from the heat and the flies!! We were disgusted and went back to the ship. I said to my husband " boy" a lot of people are going to be sick, sure enough that evening they announce they have a high number of passengers reporting to the medical clinic on the boat, and if anyone else is experiencing vomiting or diarrhea please seek medical help!!! I also saw a cabin attendant blow her nose and then proceed to put her hand into a plastic bag to get some cardboard glass covers, touch them with her hands that she just used to blow her nose, and put the cardboard cover on the the glasses to be placed in the cabin, what happened to washing your hands after blowing your nose!!! This cruise line is all about charging you for everything:, room service is $9.00 plus service fee, and your order comes cold!! They charge for hamburgers, wine pricing is unreal. Their reception for past guests was pathetic, held on the helicopter pad, no chairs. We were given a glass of wine (small one) when walking into the area, no one walked around to give maybe another glass, no appetizers were given. The effort put into this gathering was quick and minimal gestures! No kleenex in the cabins, no tiny shampoos, no tiny hand cream, nothing. Read Less
Sail Date January 2018
We chose to cruise on Royal Caribbean since we've been on Holland America for our first two cruises and wanted to branch out for our first trip to the Caribbean. The Entertainment on board was very good - although, I'm still ... Read More
We chose to cruise on Royal Caribbean since we've been on Holland America for our first two cruises and wanted to branch out for our first trip to the Caribbean. The Entertainment on board was very good - although, I'm still scratching my head to why Cats would be a headliner on a cruise ship especially since half the crowd left during intermission. The gym/exercise amenities were great - lots of treadmills, weights, etc. Spa was great - we very much love the heated loungers. It did strike us that the ship was showing some signs of age, i.e. some spots looked like they need cleaning/re-painting. My biggest complaint, though, was we kept getting charged for drinks we never ordered and couldn't block them out - we had to report to Guest Services three times, but they did refund it every time it happened. Second complaint, the Windjammer food seemed "greasy" and understaffed. Once we realized we could use the Solarium, we stuck to that and food was good for us. The experience could definitely improve significantly with the Windjammer. Read Less
Sail Date January 2018
Excellent food and service. Very clean ship and rooms. Ports of call were good but time at port was very short. Children were often in adult only spaces such as the casino, adult pool area/dining, and adult shows. Impossible to get a pool ... Read More
Excellent food and service. Very clean ship and rooms. Ports of call were good but time at port was very short. Children were often in adult only spaces such as the casino, adult pool area/dining, and adult shows. Impossible to get a pool chair and no enforcement of saving chairs. Great aqua show and game shows. Needs more live entertainment. Recommend the drink package. Specialty dining is not worth it. Bingo is very expensive- $60 and lasted 15 minutes. Heavy smoking in Casino was not enjoyable. No pool side activities except volleyball in sports pool. All hot tubs were packed with children and difficult to find a spot in. Zip lining was fun. Carrying your own luggage off the ship on debarkation day was a breeze and recommended to save time and waiting. It was disappointing to be charged a delivery/service fee for room service. Recommend ocean view balcony room. Read Less
Sail Date December 2017
Wanted to try one of the big Royal Caribbean ships. Embarkation and debarkation were the best/easiest we have ever experienced. The staff and passengers throughout the week were all very friendly. The ship never felt crowded ever. ... Read More
Wanted to try one of the big Royal Caribbean ships. Embarkation and debarkation were the best/easiest we have ever experienced. The staff and passengers throughout the week were all very friendly. The ship never felt crowded ever. There were so MANY activities to choose from throughout the day and evening. And plenty of quiet places day or night. One negative was the piano bar is positioned near the waterfall which made absolutely no sense whatsoever due to the noise of the water. Also, the aqua show was a huge let down. Definitely expected more talent. They seemed to be just going through the motions. Perhaps it was just an off day for them. Our waiter in the main dining room was fabulous but the assistant waiter was not so good. The food in the main dining room was just average this cruise. Breakfast in Johnny Rockets was horrible; I don't even know what happened that morning. But 5 out of 6 meals were dry, cold, horrible and they weren't very busy. We traveled with my mother (77) and three sons (one teen and two in their 20's). Everyone had fun, but not as much fun as on some of the other cruises we have been on. We didn't love or dislike the ship or the experience. Labadee Haiti was fabulous! One of the best ports we have ever experienced. That is not to be missed. Read Less
Sail Date December 2017
This was chosen as a way to get the whole family together from around the world, 8 adults and 2 children. We were very happy eating in the dining room on level 3, we couldn't have asked for a better waiter or assistant waiter. ... Read More
This was chosen as a way to get the whole family together from around the world, 8 adults and 2 children. We were very happy eating in the dining room on level 3, we couldn't have asked for a better waiter or assistant waiter. Those two people treated us like family and made sure we had everything we could need. There are plenty of free dining options on board, some open 24hrs. We saw several shows and liked the ice skating and aqua shows the best. CATS was our least favorite, not because it was bad but just hard to follow and so long. Be aware that your credit/debit card is being charged several times during the cruise as PENDING and will be released back to you 7-10 days after the cruise. This is on top of you actually paying your bill before you leave the ship. These "double" charges may leave you with little to no money in your account like our family member who is waiting on $950 to be released. With so many people on board we thought it would be crowded but it was quite the opposite. There are so many places to go that it never seems crowded. Most of the people on the ship seemed friendly and the only real time we had to deal with grumpy people were the people manning the lines at the sign in. Read Less
Sail Date December 2017
I chose this cruise for my family to celebrate my parents 50th anniversary. My husband and I had previously cruised on Oasis and I knew it would offer something for everyone in the family from the grands kids up through my parents (15 ... Read More
I chose this cruise for my family to celebrate my parents 50th anniversary. My husband and I had previously cruised on Oasis and I knew it would offer something for everyone in the family from the grands kids up through my parents (15 people total). We stayed near Orlando airport (Hampton Inn Gateway) and took an airport shuttle the morning of the cruise (Cortrans). Service with both was excellent. I was extremely disappointed with the changes I saw in just 3 years. The service level went down considerably, the staff appeared to just not care, and the food quality diminished a great deal. I know that Royal is now a family focused cruise line but I still anticipated there being some locations that were adult only. Sad to say not one location was found. There were children everywhere from the casino, the nightclubs, adult karaoke, and even the solarium. I had several service issues which just brought down my experience. We received a bottle of champagne on arrival day. No glasses, no ice bucket, no desire to even help from our room attendant. Matter of fact he just lied that it wasn't anything he could correct and then pretended he never spoke to us. Bartenders attempted to upsell and overcharge for drinks. I ordered a tequila sunrise and the bartender tried to charge me several dollars more than the price listed in the menu and stated it was because he added a premium tequila, even though I never asked for a specific brand. I booked a regular mani/pedi in the spa but the attendant proceeded to give me a different type of mani/pedi that was almost twice as much in price. We also attempted to purchase pictures in the photo gallery and that experience was frustrating at best. It's the first cruise we've been on where we didn't purchase any pictures. I booked speciality dining for the night of my parents anniversary. I arrive to the restaurant to find they have split our group in two. Never had it been mentioned that we wouldn't be able to sit at the same table. Thankfully the restaurant rectified the situation and we were able to enjoy a nice family dinner. The ports of call were as well as can be expected given the devastating hurricanes. Hopeful that St Thomas will be back and fully operating at some point soon. It was nice to see that Puerto Rico is coming back and Labadee was as expected. There was a good variety of entertainment options onboard. I think Royal would benefit from looking at where some of these activities are placed. There were several events we wanted to attend in Dazzles but it was always too packed to find a seat and the design of the room isn't the most conducive to watching live shows. Would I travel on Oasis again? I seriously doubt it. Read Less
Sail Date December 2017
Thought this would be the best of RC....was wrong Let me say I'm a diamond plus and a stock holder and this is Cruise Critic; not cruise cheerleading. While the ship is nice there are several to many problems. Too few ... Read More
Thought this would be the best of RC....was wrong Let me say I'm a diamond plus and a stock holder and this is Cruise Critic; not cruise cheerleading. While the ship is nice there are several to many problems. Too few shows... Cats dominated the theater Almost No dance lessons like other ships Diving show was good but not great Cruise director was absent much of the time. Lots of Events scheduled but much was advertising for thing to buy. Few officers visible, unlike Freedom. Food was acceptable but MUCH IS MADE OFF-SHIP by restaurant supply houses or some other kitchen and warmed up. Only 2 or 3 entrees are made On-Ship. Confirmed by waiter and head waiter. DR service was slow, especially for Bfast. Half my table of 8 got up after waiting to see a waiter. Buffet food in DR was cold--cold. Front desk and shore excursions staff were excellent. Falmouth and Mexico are TIRED ports. Inside Balcony was spacious and clean. Read Less
Sail Date December 2017
We (married couple in our 60s) have been on 16 cruises but first time on an Oasis class ship. It is very large and somewhat overwhelming ship when you first get on it. After being on it for a couple days you learn your way around and get ... Read More
We (married couple in our 60s) have been on 16 cruises but first time on an Oasis class ship. It is very large and somewhat overwhelming ship when you first get on it. After being on it for a couple days you learn your way around and get more comfortable. Overall we like the Promanade deck, (basically a mall) on RCL ships. The Central Park was very nice. We particularly liked the Cafe in Central Park where we stopped for coffee and snacks every day. We did not eat or utilize the Board Walk area at all except to walk through it. The Aqua Theater was impressive as were the pool areas on the top deck. We were somewhat disappointed with the Solarium. Though it was large with plenty of seating, the pool was small and not heated like on other RCL and Celebrity ships and there was no towel service. It was nice having food service in the Solarium though it was only open on a limited basis and had no beverage station when closed. More about that later. Cabin-see Cabin Review Dining-We chose My Time dining which we've had on our last 3 cruises. It worked out well on those ships, not so much this time. Of the 6 days we ate in the main dining room we only were seated in the same area with the same waiters three times and that was every other day. Never happened on our other cruises and unfortunately those who waited on us in other areas treated us like were a burden to them. Service was rushed or slow or forgotten. Our regular waiter was very good but we never got a chance to know him. In regard to food, the food was typical main dining room fare. We ate at Chops (courtesy of our travel agent) one night and the filet mignon was very good. Here's tip...they offer the same filet mignon (from Chops) in the main dining room as an extra for $15/each. If you combine it with the lobster tail you can have surf and turf for two people for $30. If that holds true for the future I would skip Chops and do the Surf and Turf the next time. Don't forget you can order more than one lobster tail. Lunches were usually in the Windjammer, though we had hamburgers in the Wipeout Cafe once and sandwiches/salad in the Central Park Cafe several times. The Cafe has very good sandwiches and salads. We also had lunch in Giovanni's Table one day. The Italian food was good but not worth the additional cost IMO. Breakfasts were usually in the Windjammer though we did eat breakfast in the Solarium a couple times. It has a limited menu but was convenient. Snacks and/or coffee and pizza were usually procured in the Cafe and Sorrento's on the Promenade. Soft serve ice cream was available on the pool deck (15) and in the Wipeout Cafe. We did not partake of the drink package or premium coffee, deserts etc. Entertainment/Activities-The feature entertainment on Oasis is the Broadway Musical Cats. I had not seen it before and was looking forward to it. It is a mystery to me how this could be so popular and the second longest running show on Broadway. Both my wife and I and about a third of the audience walked out after about 45 minutes. It wasn't that the cast was bad, they were very good. it's just that the show was terminally boring. Many people we talked to on the ship who attended other performances felt the same. The Ice Show and Water shows were very good and the A Capella group was pretty good. The band they had playing at Dazzles and at a number of special events was also pretty good. We don't gamble or smoke so we stayed out of the casino and tried to steer clear of the port side upper decks where smoking is allowed. It was disgusting walking through those areas. In this day and age, it is mystery why smoking is still allowed on board ships. (editorial comment....ban smoking but allow vaping, aka electronic cigs) The Oasis has a very nice walking track on deck four which we used 5 days, going to the the fitness center a couple times. We exercised every day. We did not do the Flow Rider or climbing wall but did do the on board zip line which has no lines on port days. The line is short and lasts about 4 seconds but is kind of fun for something to do. Service-Having cruised for nearly 40 years I've learned that as the ships get bigger and bigger the food gets worse and do does the service. That holds true on the Oasis from even the Voyager and Explorer class ships. You probably wouldn't notice it unless you've been sailing for a long time. Service on the Oasis was mediocre compared to the past. Despite thousands of people using the pools there was only one towel station and you had to use your card to get a towel. Very limited drink stations on the ship to get Iced Tea and Lemonade, even fewer places to get ice. Neither my wife or I drink soft drinks so we don't get the soft drink package. In regards to our cabin steward, we asked for ice to be in our cabin before dinner and wine glasses. He brought wine glasses but no ice. When we asked for ice again, he brought 4 wines glasses but no ice. After the third time asking we gave up. Here's a tip....you can get ice for ice tea/lemonade etc from the pop machines without having buy the beverage package. The ports on this cruise was Labade, Falmouth and Cozumel. Been to all of these places numerous times before. We went ashore on Labade just long enough to try out some new snorkel gear then back to the ship for lunch. We did not get off the ship in Falmouth Jamaica, which was a good thing since a traffic jam due to a highway bridge collapse prevented excursion goes from getting back to the ship. Fortunately the ship waited because many were on ship sponsored shore excursions. We left 3 hours late. We took a taxi went to a private beach on Cozumel to do some snorkeling but was back to the ship in the early afternoon. Bottom Line- My wife an I are casual cruisers. We go an a cruise to relax not to have a extravagant vacation. Our kids are grown and gone but I think this would be great ship for families. There is also a places to go and things to do for mature adults as well so I would likely book this ship or one like it again if I got a good deal. Read Less
Sail Date December 2017
My wife and I couldn't wait to cruise on this ship; however it was nothing to write home about but not all bad either. The best food is in the Windjammer and Johnny Rockets (MUST GET the apple pie at Johnny Rockets, it will change the ... Read More
My wife and I couldn't wait to cruise on this ship; however it was nothing to write home about but not all bad either. The best food is in the Windjammer and Johnny Rockets (MUST GET the apple pie at Johnny Rockets, it will change the way you look at desserts on the ship), the main dinning room and other complimentary foods spots was just that "Complimentary"; you got 70's 80's and Latin music every night but not R&B music or adult after hours karaoke at all; MUST READ the daily itinerary; no one walking around offering dink specials; remember, there are 5,000 plus people on this ship and making reservations for anything on the same day will not happen. The personal care from the staff was lacking that you get being on smaller ships. Pay attention to your bill....non-alcohol drink package $26 per day has a $32.95 service charge per person ($428 for couple for 7 days not worth it); Getting on/off the ship was a breeze and our comfort level was high but for us the smaller ships are better. We enjoyed our ship aboard this ship but for our money going forward we will stick with the smaller ships. Read Less
Sail Date December 2017
Ship has a great layout with a full walk/jog deck, many restaurant Venus (although very pricey) and great entertainment including ice and water shows. Fitness center is in great need of updating. Central Park area is a nice respite from ... Read More
Ship has a great layout with a full walk/jog deck, many restaurant Venus (although very pricey) and great entertainment including ice and water shows. Fitness center is in great need of updating. Central Park area is a nice respite from the congestion onboard. I enjoyed sitting out there with my morning coffee. Medical facility is terrible. Anything other than a cut and they try to kick you off the ship. My husband had some heart issues which already had medication for an just wanted a consult. $2100 later they tried to kick us off in st thomas with no way home. They can’t do that and we threatened to sue. Have been on other cruise lines and were never treated this rudely. Very incompetent medical staff who talks behind your back and makes eye motions to colleagues suggesting you are stupid. This of course impacted the whole cruise with a negative tone. Read Less
Sail Date December 2017
We choose it because it is the largest cruise ship sail the seas to date and it was a Royal Caribbean Ship.we had not been able to cruise because of health reasons for a while but wanted to try again.I was disappointed with the Quality and ... Read More
We choose it because it is the largest cruise ship sail the seas to date and it was a Royal Caribbean Ship.we had not been able to cruise because of health reasons for a while but wanted to try again.I was disappointed with the Quality and preparation of food ,the ability of the entertainment team to have thing to fill in for the cancelled shows from the rough weather. If this had been my first cruise ever ,it would have been my last but we have cruise Royal Caribbean numerous times before and know they are better than this. Cats Musical was great ,Dive show was canceled so much you had to catch it when you could but it was great as well.Ice skate show was also very entertaining. Windjammer market restaurant was too small for the number of guest on the ship,it was hard to find a seat to eat.Dining room wait staff at times seem to be overwhelmed with the amount of people. Read Less
Sail Date December 2017
We accompanied 6 other couples (3 couples had cruised with RC before). Initial booking was good, however, we were disappointed when following up on our booking, requesting upgrades and changes, etc.; customer "no service" after ... Read More
We accompanied 6 other couples (3 couples had cruised with RC before). Initial booking was good, however, we were disappointed when following up on our booking, requesting upgrades and changes, etc.; customer "no service" after initial booking. On our first formal night, we (7 couples) were escorted to the Oasis Solarium and seated in a low light, outside buffet environment. We had to serve our own salads and desserts in cocktail attire. Some of our food was served warm and under-cooked, 2 steaks were over-cooked and 2 couples were served when the rest were finishing up. However, our server was fabulous and got the biggest tip of the cruise, 18% + >$100. The ship was beautiful, entertainment was excellent, and staff was very good however, customer service was below average. We are undecided about booking with Royal Caribbean in the future. We feel the overall cost vs return was less than satisfactory. Read Less
Sail Date December 2017
We have sailed on about a dozen ships starting back in 1994 with the Carnival Fascination. This cruise was probably the least enjoyable of all of them. This was our second time on a ship this size on Royal Caribbean. If you have never ... Read More
We have sailed on about a dozen ships starting back in 1994 with the Carnival Fascination. This cruise was probably the least enjoyable of all of them. This was our second time on a ship this size on Royal Caribbean. If you have never cruised before you may find this ship enjoyable mainly because you have nothing to compare it to. You don't know what a relaxing cruise can be like. This ship is just too big to handle the 6000 or so passengers on board. There are many common areas on board the ship but none of them are large enough to handle the amount of guests. The Windjammer Marketplace is too small to accommodate so many people for breakfast. If you don't get there early they stop people at the door until a table opens up. This can cause the line to wrap around the corner and down the stairs. Trying to get a simple cup of coffee takes way to long. They do have coffee on the promenade deck, but that is 8 stories down and twice the coffee was empty. The theater for the main show cannot handle even half of the quests, so you need to make reservations to see any show. The comedy club is too small and again you need reservations. How can 6000 people see a comedy show that can only sit less that 150 people? Royal Caribbean needs to do away with "my time dining". If you are required to make a reservation months in advance of the cruise it is hardly "my time". We ended up with my time dining for 8:00 in the evening even though I requested 5:30 2 months prior. We ended up paying extra for the specialty dining rooms. The service on cruise ships has declined greatly over the past years and Oasis just strengthens my thoughts. Food left in hallways, dirty plates left at your table much longer than they need to be. Ever since cruise lines starting adding automatic gratuities to your on board bill the staff know they will get a tip if the go the extra mile or not. Why pick up that room service tray someone left outside their door if the gratuities are automatic. We met one couple who were on their first cruise, they agreed it was way too crowded but thought the food and service was great. We spoke with another who were on the 40th cruise and commented how bad the service has gotten over the years. Too many people, not enough staff or common places to accommodate everyone. The cruise ships strongly encourage using Purell before going into the dining rooms and areas around the ship. But on many occasions the dispensers were empty. Some positive thoughts: "Rob" the guitar player and singer in the Globe and Atlas pub was fantastic. We did opt for buying our meals in the specialty dining rooms. This did make a big difference in dining. It was what dining used to be like in the main dining rooms. Good service and good food. We were able to eat in the Coastal Kitchen as a guest to friends who were in a suite. Very good food and service. The Chefs Table was really beyond my expectations. How can anyone make tomato soup taste so good? Wine that was fantastic and a desert that was unlike anything I had seen or tasted. This certainly is not the most positive review but after about a dozen cruises and knowing what a good, comfortable relaxing cruise can be like, this ship was overall disappointing. The days when you went on a cruise, had a great dinner in the dining room followed by a great show in the theater are gone. Unless you do lots of planning ahead and make onboard dinner and show reservations chances are you will miss out on most things. Read Less
Sail Date December 2017
The ship itself is beautiful and well laid out, but comes with a price. All the particular venues my family and I enjoyed seemed crowded or overfilled. Getting seats for shows proved difficult, even with reservations and arriving 30 ... Read More
The ship itself is beautiful and well laid out, but comes with a price. All the particular venues my family and I enjoyed seemed crowded or overfilled. Getting seats for shows proved difficult, even with reservations and arriving 30 minutes before show start. We mainly stayed in the suite lounge and coastal kitchen for our meals and while other ships- like the Liberty; always felt quiet and comfortable; the Oasis felt crowded and difficult to find a quiet spot in. Food in Coastal kitchen was fantastic and the service was top notch; but the crew looks over worked and tired. Ports were excellent, that being St Thomas, Puerto Rico, and Haiti. I would have liked to stay in San Juan longer than 6 hours, possibly and overnight option would have been very nice. Adventure ocean was good, but seemed to lack good management - we were told the first day we don't need to make any arrangements as they won't be full; and yet the first time we tried to check in our kids they had no spaces left. Rooms are very nice, but lack many power outlets. We stayed in a family suite and they are much smaller than Freedom class' Family Suites. Beds were very comfortable and pillows are of good quality. Ship is very "wow" factor but way too many guests to really ever enjoy it. Read Less
Sail Date December 2017
I felt like I was at the county fair for a week straight. Masses and masses of people everywhere. But on the other hand........ The shows were really good, and worth attending, although you have to make reservations to attend a show. ... Read More
I felt like I was at the county fair for a week straight. Masses and masses of people everywhere. But on the other hand........ The shows were really good, and worth attending, although you have to make reservations to attend a show. Every show was packed without any empty seats, so don't expect to come late, and get a seat. I really enjoyed the diving show,. These divers are all national or Olympic Team divers, and the show was excellent, and not to be missed. If you have kids, this is the perfect cruise for them. Johnny Rockets, pizza, ice cream, characters in costume, Santa came, the Captain was funny and nice, the officers sang Christmas Carols, Main dining room food was not great, although the specialty restaurants were all delicious. We ate at the chef's Table one night, that was good. All in all if you have a family with kids, it's a good cruise. If you are an older single adult, I'd recommend a different line,especially if you are trying to relax and have quiet and luxury at the same time.- Celebrity Cruises would be my choice, but at least I tried the larger ship. Cabins were smaller than Celebrity Concierge, no overhead bin storage, and the TV had limited channels. Crown and Anchor club has a nice happy hour, but there were so many people in the Diamond lounge. We still all had a great time, the staff there was personable, polite, and very helpful with everything we could have asked for. Best to go at 4-4:30 if you want a seat. An appetizers every night. Now I can say, been there, done that! Read Less
Sail Date December 2017
Our background: We've taken 22 cruises. My wife's done 24. Just completed #10 for us (#11 for her) on Royal Caribbean. Percentages say that we have chosen Royal Caribbean over other choices once we settled down to know our ... Read More
Our background: We've taken 22 cruises. My wife's done 24. Just completed #10 for us (#11 for her) on Royal Caribbean. Percentages say that we have chosen Royal Caribbean over other choices once we settled down to know our preferences. This cruise (our second on the Oasis) was overall just OK. We just did not have an “above average” experience. We're believing that Royal Caribbean has slipped in our estimation. Some of our negatives: The first night's dining was awful. Not blaming the waiter, his tables were not next to one another. We saw him rushing to serve about 4 tables away. Appetizers were not delivered. Main meals were not delivered until other tables were leaving the dining room after dessert. When you are almost the last table leaving in a huge dining room, it is a sign that something is wrong. Complaints were made. The head waiter promised a better second night...and they did deliver. The head waiter monitored and assisted with the operation. On 2 or 3 evenings, he appeared with complimentary champagne. The sad thing on evening 1 was that there was a party of 3 at our table...wife, husband, aide. The man was in a wheelchair, limited to soft foods, needing help from spouse and aide. His situation was ignored in dining that first evening, but helped on evening 2 and following. He needed to have food or soup delivered as they arrived because his process of eating too so long. This did happen most of the rest of the week. We have mostly been choosing breakfast and lunch in the dining room versus the unlimited portions in the Windjammer. Something is wrong when we were again the last patrons to leave the dining room for lunch. While the waitstaff was courteous and the orders were correct, it should not take 1 hour 45 minutes to be served and exit. Cutbacks are evident. Lunch menus were always the same. Dinner menus were also largely the same. We were not the only ones to notice that most meals had broccoli and carrots as the repetitive veggies. Bread and rolls are “on the table”, not served as in previous cruises. After dinner coffee was not offered...until we asked on evening 2. We are considered as Emerald members in the Crown & Anchor rewards program. Not impressed by the benefits on this cruise. To be sure, we booked late for this cruise with an inside stateroom. Our friends booked early with a Central Park balcony. They are Gold members, but got a bottle of wine, a complementary lunch at Giovanni's. We got a BOGO on one wine/beer purchase as well as the same thing at Johnny Rockets. IMHO, something is out of wack with 10 and 11 cruises. I sincerely believe that the computer system on the Oasis has problems. You all know that pre-booking shows/entertainment is the only way to go on Oasis-class ships. Ours were done by the agent who accompanied our group. When we were advised to confirm shows, only 3 of 6 could be done. 1 of the remaining 3 said “billing error”...for a FREE show. It was impossible to confirm the remaining 2. Guest services was NO help. Their fallback was that the reservations were never made. Our agent said that “billing error” means it was received in the system. Guest services was finally able to help us with a reservation for Frozen on Ice. Last statement on computer issues is that we do NOT enter the smoky casino willingly. My wife has COPD; I am a non-smoker and no longer find smoky situations tolerable. We did not gamble. When we get our final billing statement, there is a casino charge for $2.08. No way that it happened and not worth the final morning stand-in-line to dispute. Regarding the exit from the ship. We are part of a group of 35 traveling by bus to Port Canaveral. The luggage for 33 comes off as scheduled. 2 are left standing. They finally get their luggage 45-55 minutes after the others. The excuse is that there was a “mix-up” on board. Well, the same mix-up occurred with neighbor/friends traveling with a different group. Their departure from Port Canaveral was delayed even longer while luggage was sorted out and came off the ship. I know that “compost happens”, but it is sad when it holds up busloads of people. Our positives definitely include a great room steward named Trevor. I know it is his job, but he responded to all requests, knew our names from day1 (unlike dining room staff that never asked). We've already made a deposit for December 2018 on a Royal Caribbean cruise. Hoping for the best! After this one, our expectations are lowered. Read Less
Sail Date December 2017
Chose the cruise for the itinerary and features of the ship. Had a great time in a party of 6. Our 5th/6th RCI cruise. Service was very good, as expected from RCI. The ship certainly had a wow factor, although a wow factor ... Read More
Chose the cruise for the itinerary and features of the ship. Had a great time in a party of 6. Our 5th/6th RCI cruise. Service was very good, as expected from RCI. The ship certainly had a wow factor, although a wow factor doesn’t usually last beyond the first day or so. A few days in I asked our grown up kids: “OK, in one word Oasis or Independence?” The unanimous response was “Independence”. I guess we had been spoiled by two great European cruises on Independence, and one on the similar “Adventure”. Why else? Main dining food is better on European cruises - perhaps RCI expect US guests to take the pay dining options? Formal breakfast on Oasis was cramped, and you often had to wait to get in, as you did for Windjammer (and indeed elevators). Central Park and the open area at the back of the ship are spectacular, but achieved at the expense of so much space. E.g limited opportunity to walk round the ship, and cramped top deck pool areas, although having two flow riders worked well for us. The neighbourhood theme works up to a point, but again at a cost. The Oasis has no real focal point, such as the main theatre shows, and the cruise director was largely invisible. Didn’t like to have to advance book for shows, in fact didn’t really bother because of that. Maybe Oasis was just a bit too crowded. I’m not a fan of small ships either, but has RCI gone a bit too large? For profitability, probably not! Read Less
Sail Date November 2017
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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