Sail Date: September 2018
We were part of a group. The food was awful, but the service was great. I believe the cruise lines are trying to force people to pay for upgraded food. I miss the old days of cruising. I also miss the days where you paid tips to those ... Read More
We were part of a group. The food was awful, but the service was great. I believe the cruise lines are trying to force people to pay for upgraded food. I miss the old days of cruising. I also miss the days where you paid tips to those who deserve it. This overall tipping across the board is not fair and then at the end of the cruise you've got cruise line employees standing around looking for extra tips. We're not made of money! The ship was clean. Not sure about the entertainment. We missed the shows. However, we did see the Aqua show, which was awesome. RCCL needs to up their game with the food. Years ago, we only wanted to go on one cruise line and that was Royal Caribbean. Now, not so much. Chops Grille is far too expensive. We couldn't afford $45pp. The gift shop was pitiful. Not worth the visit. Read Less
Sail Date: September 2018
We chose this sailing as a (cheap) way to get my family, my parents, and my in-laws all on one boat. It was my parents first time on a cruise ship. We started planning it in October of 2017 and that's when the problems with customer ... Read More
We chose this sailing as a (cheap) way to get my family, my parents, and my in-laws all on one boat. It was my parents first time on a cruise ship. We started planning it in October of 2017 and that's when the problems with customer service started. Pre-Boarding My father has a hard time sleeping prone so we had called RC before we booked and asked if there were any options for him. We were told they had no problem, they could remove a bed and give him a recliner to sleep in. We were sold! We purchased the rooms for all 8 of us and continued to plan. A few weeks later we called back to set up the arrangements for him and we were told that in order to have any option for him, they would need to *rent* a chair from a third-party company and upgrade their room to an accessible room (total cost $1300+). We were devastated and hung up. Called back a third time to cancel everyone, and were told he could get a wedge for his bed for free. Fast forward, we were trying to make sure we were all going to dine together. Because we didn't purchase all three rooms in one go, it wasn't guaranteed, apparently. I had to make 5 different phone calls (and have both sets of parents call twice each) to get varying degrees of answers: "You'll have to do that when you're on the ship", "There's no way because that dining time is full", "You have to do My-Time dining, we can't accomodate groups that large unless you book them together", etc. Finally got those together. We wanted to do something special for them so I set up First Night Done Right via their online Cruise Planner. It allowed me to add the two other rooms to our reservations but wouldn't let me pay for them. I called RC customer service and was told their reservation would be held until 2 days before the sailing date and they could pay at any time. My mother went to pay for it and it wasn't on her reservation. I guess there's an unwritten rule that you need to pay for it within 24 hours of reserving it or it disappears. By the time we realized this, the only dining times available were after 8 pm (which is way too late for our 5 and 9 year olds). The Ship Embarkation was a breeze, although slightly frustrating that we couldn't help walk my parents (new-comers) through the process since we were ushered into the Gold members area to check in. That led to us being separated and took us a while to find them onboard (having to explain to them why just saying "we're on Deck 16 isn't descriptive enough..). Also, they apparently don't give out paper maps to the ship anymore (besides the one horizontal view on an 8 1/2x11 piece of paper which kind of shows what is generally on each level). We're finally on the ship. My husband and I had been on the Allure for our honeymoon back in 2011 so we had some comparison of what it would be like for this cruise. The Oasis was doing well, but she's definitely showing her age in some areas. It was clean, for the most part. The nice thing about this ship is there are surprisingly a lot of areas where you can find peace and quiet away from everyone else (Protip: There are a lot of neat little nooks in Central Park, especially during the day when there's no one around). There seemed to be enough elevators for everyone (unless there was a big event where a lot of people were using them at once) but the thing that got me is that apparently if you pay enough for your room, you can swipe your card at the elevator and not have to stop at any other levels except the one you want to. This makes it a pain in the butt if you're not one of "the elite". They've gone through some extensive remodeling to make sure that "they" don't need to mingle with the rest of us. They've definitely let the game room slide under their radar of cleaning. We opened up the tiny little cabinet they claimed to store the games in and there were only 5-7 jigsaw puzzles with only half the box and most of the pieces mixed together filling the bottom of the cabinet. We went over to a chess table (where all the pieces are supposed to be stored in a drawer underneath the tabletop), and found no less than 6 white king pieces, Othello pieces, more puzzle pieces, and checkers. There was not a single deck of cards to be found in the room. Dining We loved our dining staff, although poor Raul seemed way over worked. The poor man had four or five tables with at least 8 people at each. He still showed up with a smile, learned all of our names by the first night, and diligently took care of us. He'd come by with a plate of cookies for our girls every night (which they always loved in the morning). The food was okay, but I've definitely had better on other sailings. Entertainment & Activities Over the week, we saw Cats, Frozen in Time, Come Fly with Me, and Oasis of Dreams. We also went ice skating, saw the parades, and spent a lot of time in the pools. Cats was an amazing performance, although I had never seen it before so I didn't know what to expect. Half the audience walked out before intermission because the show in of itself is so abstract. Frozen in Time was phenomenal (although the service staff there lacked, I'll get there in a bit) and probably the best ice show I've seen on my three RC cruises. Come Fly with Me (acrobatics, main theater) and Oasis of Dreams (water show) were abstract as well, but the talent shown in both was absolutely spectacular. On our honeymoon, we had the chance to experience the Prohibition Event as only the second trial they ran with guests. We loved it so much we had to do it again this time around. If you're unfamiliar with it, it's a night-time (10-12) event that shuts down the jazz club. You get a special pin to wear, and they let you in the side door if you have the password. It's unlimited drinks and small bites the whole time while they're playing jazz music and trying some story-telling with a horse race (the winner gets a free bottle of bubbly). It was a lot of fun this time, but not nearly as much fun as the last time. They used probably half the time we were there to "teach" us a dance, men separately from the women. We never put it together or actually did the dance to any music. It was probably just a ploy to reduce how much we drank, in all honesty. The woman entertainment staff who was teaching us how to dance was using this obnoxious and creepy accent that made me feel like my ears were getting raped. We brought our five and nine year old daughters with us and my kids absolutely LOVED Adventure Ocean. There were times when we'd give them the option to go to the pool or spend time with us, but all they wanted to do was go back to AO. We met Aladdin (they all have kid-friendly nicknames) on day one and he was probably one of the best crew members we met that week. When we were getting back on board at Cozumel, he made it a point to yell out their names and say hi, which they absolutely adored. My youngest was actually crying after we came home, saying that she was sad she'll never get to see him again. It seemed like there wasn't nearly as much to do on this sailing as there was on our honeymoon (Allure, 2011) or our other family trip (Independence, 2016). The various bars along the promenade would all try to play their music louder than the one next to it which made walking through the promenade quite unbearable at times. We didn't even know what the Cruise Director's name was until Day 4. We had seen it on a few pamphlets but apparently that was wrong. We did, however, know the woman who was in charge of selling us things. At least 60% of the activities on board are trying to sell you something. We heard at least one announcement a day about some art auction or diamond sale going on; we heard absolutely nothing about regular free entertainment. Service After all the highs, we're back down again. As I mentioned, we saw the ice skating show, Frozen in Time. It was right after dinner so my mom went upstairs to get her and my dad's jackets so they wouldn't be too cold. We had a hard time finding her when she came back. I was waiting outside the studio, looking for her, when I turned to one of the entertainment staff who was scanning peoples cards. I asked her if she'd seen an older woman who look a bit lost, and explained I was looking for my mom who has a hard time with directions (and this was only day 2). We talked for a bit, and I turned around to go back inside. Another woman who was part of the entertainment staff looked at me and said "Ma'am, there are over 6000 guests on this ship. We don't have time to look for your drunk mother. Our shift ends when the doors close and we're not sticking around to help her". I was so shocked that someone would speak to me like that (let alone someone who worked on the ship), I didn't get her name. That was bad experience with staff #1. Bad experience #2: My husband and I had just sent the girls off to AO for the evening session and were trying to go to karaoke. The planner said it ended at 8:30. We showed up around 8:15, surprised to find the entertainment staff cleaning up the karaoke equipment (apparently because there was some football game people wanted to watch and that was more important). She looked at us, said we're too late. We were fine with that and asked her if she knew of any other fun things to do on the ship. Her reply, "Why don't you go check the Cruise Planner? That's what it's there for." Bad experience #3: After the previous two issues above, we tried to say something to the help desk about it. Backstory: they station some poor fellow out front by the lines to weed people out before you can talk to someone. There was literally no one in line and two guests at the desk with eight or so crewmembers to help. We approached him and said we'd like to talk to them about the behavior of some of the entertainment staff. We were told we couldn't make any comments about that right now and that we'd have to do so only on our survey that we'll be emailed once we're off the ship. Seriously? You can't spare 10 minutes to talk to a customer about your lousy customer service? Ports & Shore Excursions I got off at all three ports, although we didn't do any of the excursions. As I mentioned, we were mostly going on this itinerary to show my parents the boat and have them experience cruising for the first time. The ports were clean, albeit every one of them is just another bid to get you to buy something at a price 10x what it's worth. The bottom line: Would I go again? I'm honestly so fed up with their lousy customer service, I'm taking an extended break from Royal Caribbean. I've got another cruise planned for this January with Norwegian and a group cruise with friends in 2020 that will also be with Norwegian. Maybe after that, I'll consider it if RC gets their act together. Disclaimer: I have mentioned all of the above the Royal Caribbean: in my survey and on the phone with a representative. I have heard absolutely no feedback or apology from them. Read Less
1 Helpful Vote
Sail Date: September 2018
We arrived at the Port Canaveral 11:15 The line for security was out the door. It moved rather quickly. We were on the boat by 12:00. We went up to the Windjammer for lunch the line was long and had to wait for a table. Food was OK. We ... Read More
We arrived at the Port Canaveral 11:15 The line for security was out the door. It moved rather quickly. We were on the boat by 12:00. We went up to the Windjammer for lunch the line was long and had to wait for a table. Food was OK. We found out later we could have went down 1 deck to eat with no line. They let us in our rooms at 1:00. Our room was 10329 Boardwalk view last cabin toward the aft. Great view of the Aqua Theater. We could watch the Movies and Football games shone on the big screens in the theater. The room was clean except the couch had lots of stains. Could have used a few more draws for personal stuff. Bathroom set up nice. The biggest problem was at night the room would smell like cigarettes and if the boat slowed down you got an exhaust smell in the room. So, if you are sensitive to these, this is not the room for you. I would not book it again. Central Park was a great place to hang out in the evening. There was a breeze going through and live music. The boardwalk area was never to busy except when they had their thank you party. Candy apples were delicious. Cats was OK but many people didn't understand it and were talking through out the performance. Adult Comedy a must, but not for the easily offended. Ice Show and Aqua very good. Headliner was Lady Luck very easy to listen to, but really not to high energy. We don't go to the Casino. The food was blah. The windjammer served similar food every night. Some kind of beef in gravy, some form of chicken (fried, BBQ,Roasted etc) 2 kinds of rice mashed potatoes, Hamburgers, Hot Dog. Blah Blah. We ate in the MDR 3 times Night 1 on the boat Formal night and the last night. The first night the food was so bad we had to go eat somewhere else. Didn't even wait for dessert. Formal night Lobster and prime rib. Prime Rib was clod and had a funny taste. We had a total of 6 lobster tails served 4 were under cooked and wouldn't even come out of shell. Lava cake over cooked No Lava. LOL Last night Lamb Shank MMMM PERFECT Hot and Delicious. Strip Steak cooked PERFECT and hot. Best meal we had on the boat. My favorite place was Cafe Promenade The Barista was outstanding. She remembered what I wanted from Day 1. Now remember there are over 6000 people on this boat and this is where the best coffee is served. Her name was Sam. Say hi if you see her. Service for drinks at all the shows we attended was great. We ordered drinks and they were back so quickly. Our room attendant greeted us every day and kept the room very clean. Best towel animals ever. We did not do any shore excursions, although the boat stops in Labadee and we went swimming. That is one of RC owned ports. The BBQ there is very good. Watch out for the venders in the market, extremely aggressive. All in all not a bad cruise, but I think we may stick to a little smaller boat. Read Less
Sail Date: September 2018
We were apprehensive about cruising on a boat with 6,000+ passengers but after the first day were pleasantly surprised that it didn't feel more crowded than some of the previous cruises we have taken on smaller boats. The first day was ... Read More
We were apprehensive about cruising on a boat with 6,000+ passengers but after the first day were pleasantly surprised that it didn't feel more crowded than some of the previous cruises we have taken on smaller boats. The first day was chaotic as having so many people trying to figure out where to go on the ship was congested but after that it was fine. We are not "sun" people so we did not go on the decks by the pools that often and when we did they appeared very congested. However there are so many places to go on the ship (Boardwalk, Central Park, Promenade, Solarium, Shops, Dining, etc...) you can get away from the crowds if you want to. Our room attendant, Vilma Santiago was outstanding as were the two waiters we had in the Silk restaurant, Clapston and Shrikant. We took three excursions. At Labadee we went to Amiga Island. I highly recommend this as you take a Catamaran out to a private island and spend you time lounging, swimming, and snorkeling. You can walk along the beach as well. It is secluded and not many people are on the small island at a time. At Falmouth, Jamaica we took the VIP Bamboo Beach excursion. This was better than Amiga Island as we had free drinks (try the Bob Marley) and scrumptious food including lobster tail. Lounged, swam and snorkeled here as well. Our tour guide, Abigail, waited on us hand and foot and was very knowledgeable of the island as we drove in our bus to and from the beach. Our last tour was in Cozumel. It was a Beach Buggy and Snorkel tour. I do not recommend this tour as most of the Beach Buggies are old and falling apart and you do not go off road. Instead you drive these dilapidated biggies on the only highway on Cozumel at speeds of up to 60MPH. Also, the second beach we went to at the end of the island had red flags out because you could not swim in the water due to rip tides. So not much to do there except wade or sit in the sun on the beach. The food on Princess is better but can't really complain about the food on Royal Caribbean. Buffet Dining is not setup to accommodate the thousands on the boat but we ate in the Silk restaurant most of the time. The fitness equipment needs some updating as the screens on some of the machines did not work. Overall a fine cruise and we would do it again. Read Less
1 Helpful Vote
Sail Date: September 2018
I traveled with my sister and we are both in our 70's. We had a great time. Food was good and alot of fish entree's offered at night and lobster night they let us have all we want. The waiters were especially friendly. If you have not ... Read More
I traveled with my sister and we are both in our 70's. We had a great time. Food was good and alot of fish entree's offered at night and lobster night they let us have all we want. The waiters were especially friendly. If you have not tried the Chops Grill your in for a treat. It was great however the Allure ship's Chops was alot better, food was hotter when arriving to table. Be aware this Oasis has only one plug, located on your vanity, which you can use 3 plugs but if you would like a nightlight or hook up something else for across the room remember to bring a extention cord as this does not go the bed etc. The entertainment was excellent. We did one shore excurision in cosmel thru the ship and they were very orgainized. We went to XCart, which is a ferry ride away. Do not do this on your own, the ship is cheaper than if you did on your own. The beaches on Labedee are all different. One is more beautiful than another so make sure you take the shuttle all the way around, past all the outdoor markets and to the left, Ocean was beautiful there, other's were rocky. I would go on this ship again but desire different ports next time. I did like the sister ship Allure better as the room seemed bigger Read Less
1 Helpful Vote
Sail Date: September 2018
We always use RCCL, for the most part. Years ago we did a week on the Allure, which is the sister ship to the Oasis. Great ship, great amenities, but perhaps a little too big! Service was great, i think the food was just mediocre. We ... Read More
We always use RCCL, for the most part. Years ago we did a week on the Allure, which is the sister ship to the Oasis. Great ship, great amenities, but perhaps a little too big! Service was great, i think the food was just mediocre. We ate in the main dining room, the Solarium, and Coastal Kitchen for our dinners. I found nothing to be "great", just OK. One of the fish dishes was dry and had no taste, as well as the night of lobster tails being very disappointing. Small, dry, tails, definitely overcooked. We liked the Central Park deli for salads and sandwiches, the Solarium was good at breakfast and Johnny Rockets also had a nice "cooked to order" breakfast. The entertainment was good, we especially liked the aqua show. Had no trouble getting seat at the pool as there were only 2 of us. It was a great cruise for the most part. Just disappointed in the food quality and selection. One other warning - Don't let them talk you into a session to take black and white pictures! I was asked by a photographer if i'd like an appointment. I asked a few questions about it first, like "are they handled the same way the other pictures are handled?" (Meaning you pose, if you like the pic, you can buy it. If not, you don't buy it). I was assured it was handled the same way. We spent 15 minutes in the studio posing for said b & w pictures, the next night had to go and see the photos. I liked many of them but was informed that you can't buy an individual picture and that the packages start at a minimum of $500! YIkes, i was annoyed to say the least! First of all about wasting the time for 2 appointments, and then not being about to purchase a single picture! I will never let them talk me into that again! Read Less
1 Helpful Vote
Sail Date: September 2018
We chose this ship because the dates fit and we liked the itinerary. We were first time RC and in a balcony room. So, if you have status or a suite- your mileage may vary. The food in non speciality restaurants was ok. By day last we ... Read More
We chose this ship because the dates fit and we liked the itinerary. We were first time RC and in a balcony room. So, if you have status or a suite- your mileage may vary. The food in non speciality restaurants was ok. By day last we skipped breakfast. The caveat is that I travel extensively for work. So, someone cooking for me is not as big of a treat as it is for some. The service was what made it. We tried 3 specialty restaurants and all were fantastic! We did not know about the first night $20 specialty restaurants. We would have booked that when we got on. We have done the thermal spa on other ships and it was an oasis. We elected not to on this one. No windows and 4 heated chairs. If you get the specialty dining onboard- you get 40% off bottles of wine! Winning as we loved Vintages and the service Rohan provided. Would we do another RC? Probably. But, this would not be our “go to” line. Read Less
1 Helpful Vote
Sail Date: August 2018
Having read lots iof reviews about Oasis and noting more than one review talking about wear and a dry dock needed. Had to write a review to say everything is fine! Embarkation Orderly and generally smooth. The hardest part was ... Read More
Having read lots iof reviews about Oasis and noting more than one review talking about wear and a dry dock needed. Had to write a review to say everything is fine! Embarkation Orderly and generally smooth. The hardest part was getting through the traffic in the bus transfer to actually get to port but to be expected with 6000 people leaving and another 6k getting on. We arrived at port at 10:30 and we had our SeaPass ding by 11:30. Lines for everybody from Pinnacle to Gold but again very well organized with plenty of signs and announcements. As noted on this class of ship trying to go directly to the buffet can be a mistake, there are many free options that don't require battling 1000 other people for a table. We chose both Sorrentos and Central Park Cafe. Breakfast was split between Johnny Rockets, MDR and Central Park Cafe Lunch was something we generally skipped because we aren't huge foodies but would snag a snack from Cafe promenade or Sorrentos. First time on Oasis class for us and although not our favourite class of Royal ship still a great time. First time cruise for our 21 and 22 kids and by the end of the week had 2 new converts. My 21 yo loved the flow rider, rock climbing and the guacamole making class My 22 yo loved the champagne bar, Dodgeball tournaments, 3on 3 basketball, mini golf and the 24 hr hottub in the solarium. Cabins Deck 12 balcony and boardwalk balcony across the hall. Clean, comfortable and only one nod to wear-the balcony door had wear/rust in the track and was very loud and hard to open but again not a gamebreaker Kids liked the boardwalk balcony to people watch and show watch We did eat in the MDR most nights and the service (from Francisco) was outstanding and every dish we tried was hot and flavourful. Definitely too much food but we couldn't say no when he kept bringing more when he saw we liked a particular dish. Also tried Giovanni's Table one night and again Omer kept the food flowing the Lamb was excellent. Noticed cleaning staff regularly taking care if wiping down bannisters, vacuuming etc Trivia regularly in the On air club and Schooner bar turns out we aren't that good at trivia. Disembarkation We did self carry, got up had a quick breakfast in windjammer and went back to our cabins grabbed our luggage at 7:45 and were off the ship and through customs by 8:15 Could Oasis use a spruce up-sure I guess but you will have to look for wear and there are no areas that would detract from an overall great experience. Read Less
2 Helpful Votes
Sail Date: August 2018
When Royal Caribbean for the first time (with friends) Ship is very large. Easy to navigate around. They think of everyone aboard , Kids under 6 yrs have their own area, pools and play area. Food is some of the best I've had aboard a ... Read More
When Royal Caribbean for the first time (with friends) Ship is very large. Easy to navigate around. They think of everyone aboard , Kids under 6 yrs have their own area, pools and play area. Food is some of the best I've had aboard a ship. I've been on many cruise's on other ship's. Servers are the best, they ask to help, even if in the buffet area, they'll get you any thing you may want, coffee, tea, juice or any thing else. Shows are the very best like Broadway shows, even the entertainment , such as piano bar, dance area's, Karaoke room was entertaining. Many things to do, never a down time. Very large Casino, table's for all type's of gamblers, big better's and those like me. Machines are much looser than most Casino's, Surprise . A seven day cruise seem's like a 3 day cruise. I am not in the habit of writing reviews. It was great. Read Less
5 Helpful Votes
Sail Date: August 2018
First of all - the ship is beautiful and the rooms were nice/clean (small and small balcony but nice enough). Central Park and the Boardwalk were very pretty and the main lobby was nice too. The staff was also very, very nice and they ... Read More
First of all - the ship is beautiful and the rooms were nice/clean (small and small balcony but nice enough). Central Park and the Boardwalk were very pretty and the main lobby was nice too. The staff was also very, very nice and they all seemed happy to be there. However, barley anything is included within the price you pay at booking. My family has always cruised because we like that most things are included - you can eat just about anywhere on the ship and not worry about extra pricing etc. On this ship you can only eat at the buffet, the normal dinner, and the pizza place. Even the ice cream was extra and it was expensive. It was very disappointing that the ship was packed full of all these different restaurants and bars but that none of them were accessible unless you wanted to pay a hefty fee - the hibachi place was $100 per person. The food was mediocre. I want to attribute this to it being such a big ship and it being difficult to prepare food for so many people. The only thing that was worth seeking out were the soups at dinner. Other than that, the buffet was really lacking. There was a lot of food but no stations to tell you what was where, it was just all jumbled. There might be a pasta and then next to it would be fruit and then an Indian dish - no organization. And the food itself just didn't taste great, it wasn't anything special. I usually look forward to cruise dinners, but again the food just wasn't anything to look forward to. It almost reminded me of the cafeteria in college. Also, if you are a vegetarian you'll only be eating fruit and Indian dishes - these were actually the more delicious options on the ship, but they were not advertised anywhere you always had to ask. And if you are vegan you should find another ship, even the vegetarian options had dairy. The volume of people on the ship didn't only affect the food quality. Everything was crowded all the time. If you were in an elevator you could guarantee that you were pressed up against a stranger and every show was booked so you couldn't attend any last minute shows. It was also difficult to find any four lounges together near a pool. There are so many taken with no people sitting in them and although there were signs everywhere you looked saying your things would be taken if left unattended for 30 minutes, this was never followed. My last issue with this ship was the smoking policy. I have horrible asthma so I appreciate a proper smoking policy and I always make sure to book a non-smoking room. Half of the ship is a designated smoking area, so when you are looking for lounges on sea days you very well may have to sit on the smoking side of the ship. Also, all of the rooms and balconies are designated non-smoking. However, the people next door to our room would constantly smoke on their balcony and the staff were unwilling to correct this. I paid extra to have a sea view balcony, but I was unable to use it for the majority of the ship because the non-smoking policy was not followed and the staff refused to enforce the policy. In terms of the shows - book them all in advance. Definitely do Oasis of Dreams (we heard this was good but did not get to see it because we didn't book it) and the comedy show. The acrobat show was pretty neat, but don't waste your time on Cats. Lastly, and maybe most importantly, CHECK YOUR ROOM CHARGES CAREFULLY. This was the second Royal Caribbean ship that charged me for spa services that I did not have done. These are not small charges and it becomes a major dispute to have them taken off. Guest services had to call the spa and wait for the manager to be available and the manager said "well it was their room number". It takes a while to get them to agree that it was not charged properly and it takes even longer to have it actually removed from your bill. Mind you this was handled the same way both times, so I now firmly believe that this is a tactic they use to get extra money out of people who do not pay attention. I was also charged the wrong price for wine at various bars, so pay attention to that as well. The bartenders would say "oh sorry we don't usually have this wine here so I thought it was this [more expensive] wine in the computer". Again, this happened at multiple bars, so I find it hard to believe that multiple bartenders accidentally charge for a more expensive wine. Overall, I might cruise with Royal Caribbean again, but I would definitely not choose this ship and I would analyze every single charge carefully. I think that although it is beautifully decorated, the large volume of guests creates more problems than anything. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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