2 Helpful Votes
Sail Date: October 2018
This was our first ever cruise, thought we would try, supposedly the best for my wifes 60th birthday. Wish we hadn't bothered. Arrive at Orlando airport, no rep to be found, having had a quick look round, I asked other reps, that ... Read More
This was our first ever cruise, thought we would try, supposedly the best for my wifes 60th birthday. Wish we hadn't bothered. Arrive at Orlando airport, no rep to be found, having had a quick look round, I asked other reps, that were visible, in the obvious place, they told me Royal Caribbean had a desk downstairs. We found the rep, only to be told our transport had left with 2 couples that had got lost from an earlier flight, so through no fault of our own we were being expected to wait at the airport, after an 8 hour flight, for our transfer. They did get him to turn round, so only 20 mins waiting, however, there are now 6 adults in a seven seater, with my wife and I crammed in the back, with our hand luggage between us as not enough luggage space. Next morning about 30 of us in hotel lobby, waiting for coach transfer to ship, rep tells us coach is running 30 minutes late, coach eventually turns up, empty, so why late. Get to the ship, check in went smoothly, the ship is huge, we make our way to our cabin. The cabin was satisfactory, our sea view balcony was probably the best part of the whole holiday. The cabin did not have tea/coffee making facilities,which you get in 3 star hotels, so we go to guest relations, told you can order continental breakfast including tea, free, BUT $7.95 delivery, so not free, this was the first sign that this cruise is all about money. Every night they would try the hard sell of either expensive watches or expensive handbags. two nights were supposed to be formal nights, so off I go in my Tuxedo, only to be sitting next to a guy in the restaurant with shorts and sandals on, for the evening meal, again, I have been to 3 star hotels where "gentlemen" have to wear long trousers for the evening meal, I realised on the second formal night, that these nights were just another money making opportunity, with the ships photographers on every corner of every deck. For my wifes 60th, I booked us in to the steak "speciality" restaurant. If $45 each wasn't expensive enough, they had the cheek to charge 18% gratuity on top, even though I had pre paid gratuities, apparently you pay again in the over priced "speciality" restaurants. All my wife was given from Royal Caribbean for her birthday was 1 slice of cheese cake with a candle in, again I have been to 3 star hotels that leave wine and chocolates in your room, but Royal Caribbean, seem to be on the take all the time, giving nothing back to their guests. There is nothing outstanding about Royal Caribbean, or anything on this ship, was an expensive shopping trip. Read Less
5 Helpful Votes
Sail Date: October 2018
My wife and I are both Diamond Plus with Royal Caribbean and sail every 2-3 weeks from Central Florida Ports (Port Canaveral, Tampa). We earned our status and always look forward to the great service and recognition perks for our status. ... Read More
My wife and I are both Diamond Plus with Royal Caribbean and sail every 2-3 weeks from Central Florida Ports (Port Canaveral, Tampa). We earned our status and always look forward to the great service and recognition perks for our status. The Oasis does not give a hoot if you are Diamond Plus. You are treated like cattle. Royal Caribbean, Company Policy (fleet wide) is concierge lounge and priority departure for Diamond Plus Elite. The Oasis only recognizes Pinnacle and upper suite guests. The Diamond Lounge on board the Oasis is always full and virtually impossible to get into. The so-called Diamond Concierge sits behind the desk and is rude, obnoxious, and she thinks she is the queen. Don't even think of asking her a question; her answer is always "NO". The ship has many activities with long lines and long waits. Avoid The Central Park Balconies: The staterooms are cramped and have no ventilation. If you open the Balcony Door you have no privacy. The Cruise Director is fantastic. The waiters and servers are fantastic. The stateroom attendants are fantastic. The Loyalty Ambassador is an empty suit! The Diamond Concierge is a total waste. The Casino air quality is a health hazard that spreads to the upper and lower floors and adjacent venues Read Less
4 Helpful Votes
Sail Date: October 2018
The ship itself is magnificent. There is nothing physical that is not impressive. Central Park is a wonder at sea. The Promenade is like nothing I could imagine. But, all that wonder ends when it comes to the amenities. The Cabin: ... Read More
The ship itself is magnificent. There is nothing physical that is not impressive. Central Park is a wonder at sea. The Promenade is like nothing I could imagine. But, all that wonder ends when it comes to the amenities. The Cabin: While the cabin is adequate size and the balcony is generous, the rest is second rate. The bed had a foam layer with little cones on the mattress that made sleep difficult. It is like the mattress was worn out and they were trying to extend its usefulness. The towels looked old and worn. The toilet kept overflowing. Ultimate Dining Package: Chop’s Grille -- This was a joke. The first night I went to Chop’s Grille and I ordered the extra cost lobster. The lobster was split down the middle and the tail was put back in the shell. It looked like a lot of the lobster tail did not make it to the table. They included a 9 oz. filet which was tough. The asparagus was not cooked at all. I casually mentioned the asparagus to the waiter and the manager rushed over and offered to recook it. I told them not to bother. They brought the asparagus back anyway and it was withered green strings. As I was leaving, the manager chased me out the door demanding more details. I told him I did not want problems. He said that he was going to tell the other managers about me. Geovanni’s – The Chop’s Grille manager pointed me out to their manager as I walked in. The appetizer was tasteless. The meat was tough, again. The clams linguine used the smallest 6 clams I ever saw. Interesting, the rolls again were like small hard bricks. I had to stab the roll to get it open for butter. Dessert was tasted and not further dealt with. They kept asking my opinion of the whole experience and, rather than having the Chop’s Grille issues, I just said no comment. 150 Central Park – They apparently were warned that I expected reasonable, cooked food and treated me like an enemy. They kept touting how everything was based on the guy’s recipes of farm to table. The meat was again hard to eat. The gray-looking carrots had not been peeled and the green vegetable was tasteless. The dessert tart could have used as a hockey puck. Izumi’s – The hibachi cook tried to make everyone laugh with tired jokes. The fried rice was under-cooked. The lobsters could not have been smaller and the scallops were under cooked. Sabor’s – Forget about it. Overall, the Ultimate Dining Package turned out to be the ultimate rip-off. Drinks: They have a drink package that I thought was hugely overpriced. Turns out it represented a bargain. Beer, with gratuity, was $8.56 a bottle unless you purchased that same beer at the Sky Bar where it was $9.31 – apparently prices rise with elevation. Cocktails were $13. Windjammer – Low quality cafeteria food with the staff continually asking for praise. In fact, at one point the manager asked passengers to applaud the workers. The waffles were cold, the scrambled eggs were runny, and the person at the carving station acted like he was paying for what he was carving. I tried many of the items and most were left on my plate. The coffee was atrocious. The entertainment was amateurish at best. The jazz singer that did “Street Life” and all the other songs in the Promenade did no one any favors. The diving show in the back was silly. “Cats” was 2 ½ hours of torture. The one good thing was how fast we were able to get off the boat. The boat docked and I was out and on the road in minutes. Read Less
3 Helpful Votes
Sail Date: September 2018
We chose this cruise with my in-laws and wife’s sister and her husband because it seemed like a good deal. $1000 each for a week on one of RC’s premier ships, the Oasis of the Seas. Be warned: this ship is worn out and so is the crew. ... Read More
We chose this cruise with my in-laws and wife’s sister and her husband because it seemed like a good deal. $1000 each for a week on one of RC’s premier ships, the Oasis of the Seas. Be warned: this ship is worn out and so is the crew. It seemed that the crew is either brand new and knew nothing about this large ship or the crew is knowledgeable but rude and burned out from the multitude of guests this is the largest cruise we have ever been on 6500 people and 2200 staff. It was all’s the worst cruise we have ever been on...I will sum it up this way. All other cruises we have had fun because of the staff and activities, this cruise we had fun despite the staff and activities. Here’s the GOOD parts: The formal dining room food was excellent and that staff was great. The cabin was laid out well with the exception of not being able to see the tv from the bed (this was true in all three rooms and one was an ocean balcony). The ship has a ton of potential and some amazing places (Central Park, Broadway, the rock walls and flowriders). Labadee was very nice and it’s a shame it’s owned by Royal Carribean since after this cruise I think we will be choosing other cruise lines for all our cruises. To our own surprise Carnival has become our favorite cruise line! Here’s the BAD parts of the cruise: The ship needs a remodel, it has been used abused and not well maintained. The ping pong tables look like someone beat them with a sledge hammer, every other chair I sat in was wobbly and broken, buttons don’t work on elevators, every other coke machine didn’t work. The ONE electrical outlet in the room was glitchy, the maintenance crew had to come fix the shower in our room which had no hot water or water pressure. The mattress was a rock...I actually think we were just sleeping on a box springs and they just put egg crate foam on it. The shows lakes variety and were all singing and dancing with the same cast over and over again. The Cats Broadway show was 3 hours long and had an intermission at 1.5 hours, we stayed for the whole show but about 90% of the audience left at the intermission. I heard constantly from the staff “sorry we don’t have enough staff” and I found myself constantly saying to other people who would mention this was their first cruise “ other cruises aren’t like this” or “this is unusual, don’t let this give you a bad taste on cruising”. I really could go on and on with negatives...it was awful in comparison to RC Cruises we had done in the past and compared to carnival, MSC and Norwegian. We have cruised all these lines about 10 times in the last few years and we will be avoiding RC from this point on. If your are trying to decide between this ship or another...choose the other. Don’t get suckered in by the lower prices you are seeing on their cruises...the lower prices are there because their loyal customers are “jumping ship”! Read Less
4 Helpful Votes
Sail Date: July 2018
I must tell you the few shows that were done were very good. However, having shows on two different stages of the ship cancelled early in the cruise was plainly unacceptable. Technical difficulties on two different stages with mechanical ... Read More
I must tell you the few shows that were done were very good. However, having shows on two different stages of the ship cancelled early in the cruise was plainly unacceptable. Technical difficulties on two different stages with mechanical issues was disappointing. We commend the cruise and entertainment staff attempting to substitute for the show cancellations but we found their adhoc pieces lacking. We also experienced a fowl odor from under our table in the American Icon dinning room. We had a terrible odor from underneath the table from where sixteen of us were seated. The smell was like dirty laundry or well worn socks. Our family made a complaint to the head waiter and he explained it was due to damp carpet and there was nothing the could really do as they washed the carpet every day. Shamefully, we would leave those seats to the last of the party who arrived because the smell was so noticeable and lasting during the cruise. It certainly made the meals less than appealing. We brought 16 family to celebrate our first grandchild's high school graduation specifically to celebrate on the largest cruise ship in the world. We came away less than impressed. Read Less
10 Helpful Votes
Sail Date: July 2018
I chose the cruise because of good experiences with Royal Caribbean in the past. We are loyal customers with Diamond status. Although it was the largest ship we have ever been on, and this trip was the most expensive ever, it was ... Read More
I chose the cruise because of good experiences with Royal Caribbean in the past. We are loyal customers with Diamond status. Although it was the largest ship we have ever been on, and this trip was the most expensive ever, it was definitely disappointing. Some of the best shows were cancelled "due to technical difficulties". Two of the ones we did actually see were drab and uninteresting (six singers dressed in black singing songs is not the usual great quality we see on Royal Caribbean ships). Our one Shore Excursion (Treetop Adventures Ziplining in St. Maarten) was overpriced at $119 a person. The Ziplining was not very exciting and many of the platforms were treacherous to even get on. There is a ton of pressure to purchase costly daily drink packages, and the single cost of bar drinks is in the $13-$14 range for a frozen drink like a Pina Colada. The Spa services are becoming very expensive. I was annoyed to be asked to pay an additional $20 just to utilize the Steam Room onboard, on top of the cost of a 75 minute massage ($200 with my Diamond discount). The good features on this cruise were really good food and excellent stateroom attendants. There is a nice variety of hot tubs. But all in all, I would not recommend Oasis for good vacation value. Read Less
8 Helpful Votes
Sail Date: July 2018
We have gone on several RC cruises before and have loved all of them. This one, not so much. Pros: The food was very good, although the food on the smaller ships has been better Wait staff was excellent with the ... Read More
We have gone on several RC cruises before and have loved all of them. This one, not so much. Pros: The food was very good, although the food on the smaller ships has been better Wait staff was excellent with the exception of one night. If you enjoy the rock climbing walls, flowriders, ice skating, sports court, you'll have at least some fun. Cons: The boat is run down and in need of renovations. Carpet in hallways was filthy, beds are sagging and sheets and towels had hair in them. Cabin service was average. Specialty restaurants book up first day, you can get lunch but even the mexican place was $25 per person for lunch. Come on! They say room service is free, but there's a $9 service charge. All of the theatre and water shows were cancelled because of "technical" problems. They substituted with staff singers. Horrendous. Pools were always crowded with people crammed in the tiny pools. The solarium sounded nice because it was for adults, but it is so hot in there because it's closed in, you couldn't stand to be in there. Putt putt is small and sad and the zip line lasts 7 seconds and not at all worth the trouble and wait. I caught myself thinking several times how much better a week in a nice hotel on the beach would have been over this. My husband hadn't had a vacation in 2 years and was really looking forward to this. Very disappointing and we're not sure we're willing to give RC another try. Read Less
3 Helpful Votes
Sail Date: July 2018
We chose this cruise because we heard wonderful things about Royal Caribbean, but we were disappointed. After already spending thousands of dollars on the cruise, you can’t walk anywhere on the boat without someone trying to talk you ... Read More
We chose this cruise because we heard wonderful things about Royal Caribbean, but we were disappointed. After already spending thousands of dollars on the cruise, you can’t walk anywhere on the boat without someone trying to talk you into buying another outrageous package. There were 4-5 restaurants we were unable to eat at because they were extra and beyond pricy. We were most disappointed at how crazy expensive the photos were. $20 for an 8x10 photo with a barcode left on the bottom?! No thanks. The saving grace to the trip were our dinner waiters- Alex and Gede- and our room attendant- Amol. We also greatly enjoyed the stop at Labadee. Since RC owns it, there weren’t people bombarding you with taxis or extra deals. There also is a free beach- Columbus Cove with free chairs that was wonderful. We may revisit a cruise YEARS from now but not anything soon. Read Less
2 Helpful Votes
Sail Date: July 2018
I chose this cruise to give Royal Caribbean a try since my last Carnival Cruise was so bad. Royal Caribbean does cost quite a bit more than Carnival so I did expect better food and better service and or amenities than I would expect on ... Read More
I chose this cruise to give Royal Caribbean a try since my last Carnival Cruise was so bad. Royal Caribbean does cost quite a bit more than Carnival so I did expect better food and better service and or amenities than I would expect on Carnival. Royal Caribbean service on this cruise was not as good as Carnival and neither was the food in spite of the fact that I paid for premium dining 3 or the 7 dinners I had. I will provide the "skinny" on how it went start to finish in this review on the Oasis of the Seas. Embarkation: Was much like getting on an Airplane, usual TSA (sorta) security harassment. Who wants to do that while on vacation? It is what it is I guess of course they Royal Caribbean doesn't want you to take anything on board that they can sell you at a very inflated price on the boat...that is really the issue at security and this is true of all cruise lines. Activities: Sea Days, the pools are overcrowded and mostly unusable so makes for a boring day. The Oasis of the Seas is a very nice ship and well laid out and didn't seem overcrowded unless you wanted to go to..hmmmm.....say the pool for instance....since its summer and you are on vacation...well good luck with that....it will be over crowded as well as flow rider, zip line and pretty much anything that would resemble vacation on the ship so you will be left with either spending more money while shopping or play a board game...something like that. The constant pull on the wallet was evident and very "in your face" as you look at price list for anything. For example, it was three of us that went on this cruise and the total in addition to the cost of the cruise itself was an extra 3200 dollars and none of us were extravagant in what we did. The 3200 covered shore excursions for the three of us, drink package, internet, gratuity and buying an occasional beer. Entertainment: The cruise director on the Oasis of The Seas seemed to be an after thought....I couldn't tell you who he was...I did see him some and he was entertaining, but was not a central figure in this cruise experience unlike the 3 other cruises. I liked the cruise director being more involved in entertaining Food: Was average to bad especially for what you are paying for. Royal Carribean appears to want to get out of the all inclusive food business for cruisers because they have more venues that require extra money than the included ones. They do have to feed like 5200 passengers so if you think you will get gourmet food think again...it will not be all that great. We ate 3 of the 7 dinners at one of the premium dining venues (different one each time, Giovanni's Table, Chops Grill and Sabor) and honestly none of them were good either and my last Carnival Cruise dinners were better and they were included at no extra charge. After this cruise I have concluded that cruising is not all that special anymore, not like anyone is really treating you great and feeding you great food. Service: In a word, lackluster, most of the crew seemed miserable and obviously hated their jobs. Most of the encounters I had with the crew were not positive at all, they were not particularly friendly probably because they were not thrilled to be there. Debarkation: Flawlessly executed, smoothest I have ever seen, absolutely no issues with how that went, hats off to Royal Caribbean. Good Job on the debarkation, was off the boat by 845 am. Bottom Line: The ship was nice, clean and well laid out. The food and service provided on the Oasis of the Seas was not worth the money it cost and in my opinion was not a good value. If I had spent half as much for this cruise I would feel much better about it, it was very lackluster for a premium price, nothing special about Royal Caribbean, just a fact, at least our my case. Read Less
Sail Date: June 2018
I had great expectation for this cruise ship and was very disappointed. First I thought that the food was not far superior to other cruises as I was expecting it to be thought it was just mediocre at best, we even purchased an upgraded ... Read More
I had great expectation for this cruise ship and was very disappointed. First I thought that the food was not far superior to other cruises as I was expecting it to be thought it was just mediocre at best, we even purchased an upgraded dining package and still thought it was subpar food and service. Service in main dining room was definitely lacking. To make matters worse I ended up contracting E.coli on board and was very ill for a lot of the cruise. Felt as though I was not treated very well after the whole experience either. I saved for two years as a single mom to be able to afford to take my son on this cruise and just felt Overall extremely disappointed in the experience, The ship itself was beautiful overall to look at, it just fell short of the service in dining rooms and also they obviously don’t take the proper precautions to avoid getting illness Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 5.0 0.0

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