246 Royal Caribbean Oasis of the Seas Cruise Reviews

This is the 5th consecutive january my wife and I decided to take a cruise to escape Connecticut winter. We usually shop for the lowest price cruise and have chosen Norweigian twice and Carnival twice for our last two cruise. This year we ... Read More
This is the 5th consecutive january my wife and I decided to take a cruise to escape Connecticut winter. We usually shop for the lowest price cruise and have chosen Norweigian twice and Carnival twice for our last two cruise. This year we decided to splurge and chose Royal Caribbean's "Oasis Of The Seas" as our ship. Because i think of myself as half cup full instead of a cup half empty kind og guy I will give you the positives first. We loved the ship itself. It was the most beautiful ship we have been on. We spent our sea afternoons in the Solarium. For us being in our early 50's we enjoyed being out side in the sun away from all the steel drums, reggae bands playing at high decibels, belly flop contests and noisy pool side games. It was quiet in the Solarium and if we wanted to check out all the activities mid ship we could walk out there for an hour. There were also healthier food choices for lunch in the Solarium. We also cruise the Easter Caribean which I enjoy much more the the Western Caribean. Outside of Cozumel I find the Western Ports what I refer to as poverty ports. Sure the weather is warm and people friendly but I prefer the Eastern Itinery. I am not a huge critic of food like some. As long as it is reasonable and the produce is fresh I am happy. My main motivation for cruising is to escape responsibility and winter weather for a week. Out of the 9 cruises I have been on I would rate the dining room service and food #1 on the Oasis. The wait staff did a terriffic job keeping the food coming for 5,900 passengers. The food was delicious and we hardly noticed taking longer to be served with such a large hold of guests. Grade A plus We enjoyed the diving shows, and entertainment on board. Log in to Royal Caribbean and book you shows after you book your cruise. With such a high amount of guests aboard seating can be limited especialy for the Comedy show. Grade A We took advantage of the unlimited photo package aboard. For $310.00 we got unlimited picture taking. We recieved all the photos on a CD at the end of the cruise. Great value, where are you going to find 10 proffessional photographers to take your picture for 6 days for $300 at home? I loaded the pictures on I Photo when I goy home. My only complaint was that I had to download a program on my computer to upload photos. When we were in Universal Sudios last winter and bought photos we were given a card with a website and a code number to obtain our pictures to retrieve our photos. The photographer had us take a picture of the card with our phones in case we lost the card they gave us. Grade A minus ( would have given A plus in photo retieval was easier). Our cabin stewart was excellent and room cleanliness was superb. The only hic-cup for us with the cabin stewart was he would not clean out our mini bar at our request. We had to call down to the desk and request all the soda and cookies be taken from our room. We like to use the fridge to keep fruit and juice from the dining room for nibbling when we get hungry. I love being catered to, having our bathroom imaculate and bed made for us every day. Grade A My wife and I are non smokers and found this to be one of the most smoke free cruises we have been. On our last two Carnival Cruises many of the guests were smoking in there rooms even though it was forbidden. The hallways on Carnival had cigarette stench throughout the boat. Norweigian had an issue with this but not as bad as Carnival. I was elated to find the hallways clean smelling free of cigarette stench. There is one designated area on top deck for smokers and of course the Casino. Grade B plus Here is were the praise ends. On day three my wife slipped on a wet floor outside of the Ladies Restroom on the top deck. She walked back to our chairs in the Solarium in tears. I immediately went and got an officer to tell him what happened. He returned with me to my wife and asked what happened. After hearing Wendy's story he left to get ice and someone to help. He returned (not with an icepack) with a big plastic bag filled with ice. He then told us to go down to deck two for Medical Attention at 4:00 PM. This was at 3:00 PM. He left with my wife still crying. After thr Royal Caribbean Officer left us other passengers starting coming over to us offering to help us. I felt warmed by how kind people can be. One kind woman gave us some Ibuprofen gel caps to help keep swelling down. An hour later I assisted my wife down to the Infirmary on deck two. We proceded to sit down where there were several other people waiting. There was no nurse to check us in or greet us. One man walked by in scrubs after 10 minutes and smiled at us as he walked by. On the wall in front of us was a big sign saying that they did not accept Medical Insurance and any treatment would require payment. After waiting in this room for 15 minutes we decided to go back to the room so Wendy could lie on our bed and elavate her leg and ice her now swelling knee. The next morning at breakfast I spotted 3 officers standing next to each other talking over something. I approached them and started to tell the story of what happened the day before to us. The most senior Royal Caribean Officer there took out a note pad listened to me intently wrote down our room number and told us he would get back to before noon and would get Wendy medical attention. By 1:00 PM no return contact was made by the RC Officer to us. I went to help desk and related the details surrounding the accidental fall and finally got affirmative action. We went to the Infirmary and were greeted and brought down for exrays. We were told because this was an accident aboard ship there would be no charge for any Medical Treatment. Turned out nothing was broken and swelling went down. It took 22 hours a multiple requests before we were taken care of. In retrospect, one morning in the dining room we had 6 different people in the restaurant staff come up to us and ask if we needed coffee, drink or anything else in a 30 minute period. I guess having a full cup of coffee is more important to Royal Caribbean than someone that could be seriously hurt. Grade F Read Less
Sail Date January 2014
This was my first cruise. Ever. I have read so many "happy reviews" by people who seem clueless about what the term "critic" actually means. Worse still, look at how many of these folks love to list every single cruise ... Read More
This was my first cruise. Ever. I have read so many "happy reviews" by people who seem clueless about what the term "critic" actually means. Worse still, look at how many of these folks love to list every single cruise they have taken. Some must think they are some sort of "Cruise Admiral" in their own mind - wearing every cruise "badge" as some sort of medal. The term "critic" rarely seems to occur to them. So I'll skip most of the happy talk and just get to some REAL issues experienced during my Dec 14-21, 2013 cruise on the Oasis of the Seas. I was in stateroom 12594 with my best buds and we were celebrating the years it took for one of my mates to get his VA disability benefits for a serious brain injury incurred during his service to America. This trip was for him and he deserved better. We deserved better. HIDDEN DANGER IN THE FOOD We were eating a white cake dessert in the Park Cafe when I discovered something in the cake. It looked smaller than an eyelash and was obviously baked into the cake. I teased it out with my fork and when I tried to pick it out, it went straight into my finger, causing bleeding when I removed it. I took it straight to the restaurant "officer" to report this dangerous small piece of metal shrapnel. Having eaten 2/3 of the cake, I was scared that I may have ingested one or more extremely sharp shards of metal such as this. When the restaurant officer also got stuck, he realized that small dangerous shards of metal could be in the food. He was very concerned and asked if I was OK. Yes, I replied - but I was scared. I am still dealing with my medical clinic over this issue since returning home. GUEST SERVICES AND MEDICAL ON BOARD IS A JOKE I reported the possible ingestion of sharp metal fragment(s) to Guest Services, who simply told me to call Medical. Since this was in the food, I asked if medical would charge me for the cost of the consult. They said that Medical could answer that and that I call the Nurse of Duty. MEDICAL I went to the Medical Department and they were closed until 4 PM. I returned to my stateroom and called the Nurse on Duty. She was Chinese and after explaining the situation I expressed my concern regarding the dangers of ingesting sharp metal objects from the Park Cafe dessert. She said she would speak with the doctor and call me back. About 2 hours later she called with the question "how you feeling?". I felt OK, but I didn't know how long that would last if I had ingested sharp metal object(s) that could perforate the digestive system. Clearly, the onboard medical help wasn't much help at all. And, by the way, when you read your "ticket contract", you might want to pay attention to the language that disclaims any malpractice of the onboard medical folks by the cruise line. Given my experience, I wonder if these "medical" folks are as qualified as Royal Caribbean claims - I seriously doubt it. GUEST SERVICES Lots of friendly people who don't speak English as a first language. They spent lots of time looking down and typing into their computer yet couldn't "find" the incentives offered by our travel agent for this trip. We spent time every single day at Guest Services. One issue was NOT properly resolved: we were promised a bottle of champagne in our stateroom but Guest Services denied it. I had to call the travel agent while at sea through their "courtesy phone" (which they dial). When Guest Services finally received the approval on their computer, it was the last day of the cruise. I asked them to deliver it to our cabin late in the morning and they REFUSED! They insisted on delivering the champagne "Tonight". We were getting ready for bed between 8-9 PM the champagne arrived. We told them to keep it - we needed to get up early the next morning to disembark. THE HAPPY NEWS The Ice Skating show was great. Dive show great. Hairspray blah-boring. Casino was smoke-filled, even at off-times when there were no smokers around. The food in the Main Dining Room was meager, minuscule and often mediocre. The Chops Grille was the BEST FILET MIGNON ever. The food servers were all outstanding. The Windjammer buffet restaurant food was just OK - it was overcrowded at times as there were not enough tables available for a cruise of 6,000 passengers. The best food in the Windjammer was on Friday night - the Mahi Mahi Tempura was outstanding. Except for metal shrapnel in the dessert, the Park Cafe was excellent for Cuban and roast beef sandwiches as well as vegetarian quesadillas. The Wipeout Cafe "omelets to order" were just OK - they simply have a checklist of ingredients and didn't know what a Spanish Omelette was. They also lost track of our omelette orders and served them to the wrong passengers. Read Less
Sail Date December 2013
This will be a quick review of our Oasis of the Seas W. Caribbean cruise with ship only points. My wife and I have sailed on RCCL 5 times and other lines 7 times. This was our first sailing on the Oasis Class. This time around we sailed ... Read More
This will be a quick review of our Oasis of the Seas W. Caribbean cruise with ship only points. My wife and I have sailed on RCCL 5 times and other lines 7 times. This was our first sailing on the Oasis Class. This time around we sailed with our 10 month old. We found the ship to be very kid friendly. There was plenty to do even for a child this young. We utilized the Royal Babies and Tots nursery and found that to be excellent. Very clean, and well-staffed. The ship itself needs some work, I guess the amount of people is taking a toll on her. I found the ship to be easy to navigate, except waiting for elevators at dinner time. We were on deck 7 and our dining floor was 4. We waited one time for 20 minutes for an elevator that was not packed. Keep in mind there are about 17 decks so by the time the cars reached 7, they were packed. The cabin itself was OK, it was a standard balcony. The cabin had just enough room for the three of us. The balcony was plenty big though, Cabin steward was good especially after I had issues with the room. The mini-fridge is basically useless, it never got below 47 degrees. We had it replaced on day three. The bed was in need of replacing, several bumpy spots and very uneven. The couch in the room had stains and basically looked dirty. A/C in the cabin never did anything, regardless of where you set the thermostat the temp never changed. It was constantly 72-74 in the room. The bathroom only has shampoo and the cheap made in china soap bars. We had to request shower gel and lotion. The food was mediocre in the main dining room. Food on the Liberty last year seemed much better. Maybe this is due to the overwhelming number of mouths they have to feed. We tried the buffet twice, it was lousy…. Chops Grille provided us with the only decent meals of the cruise, with a $35.00pp charge. Sorrento’s pizza is garbage now compared to other ships pizza options…Room service was quick and decent. We did enjoy the entertainment as well as the Globe and Atlas English Pub. All of the public areas seemed clean and well maintained, only our cabin had issues. Will we sail on RCCL again?…yes, Oasis Class…absolutely NOT. We enjoyed the other RCCL ships we sailed, this seems like they just added more cabins and gimmicks to this class of floating hotel……   Read Less
Sail Date November 2013
I take a cruise with my family every year. Normally we're on Carnival, however for this one we decided to try RCCL and go on Oasis. Overall, given the price we paid, I cannot recommend RCCL over Carnival for frequent cruisers. The ... Read More
I take a cruise with my family every year. Normally we're on Carnival, however for this one we decided to try RCCL and go on Oasis. Overall, given the price we paid, I cannot recommend RCCL over Carnival for frequent cruisers. The Oasis is an amazing ship, there is no question about it. Amazing. But, I had a few complaints: I paid double for my cabin on RCCL than I would have on Carnival. I don't have a problem with that, but what was included for that price was what bothered me. The food is average, and if you wanted good food, you had to pay for it. Chops is $35 per person. That's ridiculous when I just paid $2k for a 7 day cruise and didn't even get a balcony. The frequency of the upsells on RCCL is really bothersome. Go to breakfast, and there's lousy OJ and good OJ. The good OJ costs $4.50. Go to lunch, and there's nothing at The View, but oh look, Giovanni's is open! $15 please. It got really annoying. There is no attention to detail on the part of the dining staff, and it's clear they have no restaurant experience. Our dining room waiter would sometimes bring my food 10 minutes before everyone else. And then, at times our completed plates would languish on the table for 30 minutes while we waited. They don't look at what they're giving to you and make an assessment if it's ok. At one breakfast, I got a toasted bagel that wasn't toasted, my Aunt got two eggs that were supposedly freshly cooked but were completely cold. No one seemed to notice, care, or think that it was an issue when we brought it to their attention. (That's the worst part actually) Language was an issue. At times it was very hard to communicate with the crew/staff in English. It's difficult to be spontaneous. Everything has to be planned in advance which can put a cramp in the day. "My time" dining is a joke. When I went to make a reservation I was given a choice of two times and that's it. Not exactly "My Time". The food is "meh". Nothing to write home about… there were some hits at the Windjammer café. Certainly not up to par with the price of the cruise. The Labadee port is a joke. It's not Haiti. It's an extension of the ship with a beach. I want to interact with real locals and eat real food. They just bussed food in from the ship and slopped it on our plates. And once they were done serving, there were no food options on the island. Frustrating. There was a terrible smell coming from my toilet in my room for the entire trip. It was disgusting. I was on the bottom deck (3), and was routinely woken up between 5-6am from banging and clanking below. I did not sleep nearly as much as I wanted to. (That room was $2k, btw). The frustrating part is that RCCL markets themselves as an upscale cruise line with fine dining, great food, and great service. That's what I was expecting and I didn't get anything beyond what Carnival offered, and at times lagged behind. In the end, I wound up extra-tipping only two people. A dealer in the Casino and one of the pool bartenders. No one else on that ship did anything to go above and beyond, only what was expected of them. Aside from the beauty of the ship, there's not much the Oasis is going to offer for the frequent cruiser or discerning traveler. We're back to Carnival next year. Yes, it's cheap, but I don't feel like I'm getting ripped. Read Less
Sail Date October 2013
We took our family of four and two grandmothers on what we expected to be a wonderful vacation. After cruising many other ships we expected to deal with other people on elevators, in dining areas, pool area etc. However, this ship carrying ... Read More
We took our family of four and two grandmothers on what we expected to be a wonderful vacation. After cruising many other ships we expected to deal with other people on elevators, in dining areas, pool area etc. However, this ship carrying over 5,000 people was too much to allow for a reasonably nice time. Pros-Getting on the ship was fairly easy and only took a few minutes before we were onboard. Upon stepping on the ship we were naturally amazed at how huge the promenade was, much larger than anything we had seen before. The ship is massive! Unfortunately, in reviewing this ship there isn't much I can provide that is positive. After getting to our stateroom with a balcony, it was clear to us that most of the space on this ship was provided for other areas...not the rooms. It was the smallest balcony room we had ever stayed in, having very little space for suitcases, clothing or simply walking around the bed. The bathroom was especially tiny. Also, upon entering our room, it was obvious that the attendant didn't pay any attention to detail. We found ladies panties lying on the bathroom floor from the previous cruisers! Although we don't spend alot of time in the room, it would be nice to be comfortable while there. Dining provided average food but nothing to WOW you. Our waiters were exceptal and made our dining experience better than it would have been. The windjammer buffet style dining was nothing great and was not any bigger than other smaller ships which made it difficult unless you got there at opening times.Beware, cruising on this ship is about the SHIP not the ports, providing limited time on the islands. My husband and I purchased two watches while on the ship. Since the purchase was a large amount of money (one Omega watch & one TAG) we felt like we received a decent deal due to the duty-free. The salesman and manager of the store had ensured us that because we were buying on the ship and not on the islands, we would also NOT have to claim the purchase with customs. THIS IS NOT TRUE!!! Upon getting off the ship, our seapasses were flagged and we were escorted off the ship by an employee of Royal Caribbean and taken right to customs to ensure we claimed the purchase and paid since it was over the $800 limit. We expressed our thoughts of this scam used as a selling point to get peopole to buy on the ship vs the islands. Customs was polite and certainly understood our disappointment and anger. Lesson learned in traveling, shopping and spending our vacation with RC. We will not cruise this ship again and most likely return to other cruise lines that offer better service, less people and a smaller ship. Read Less
Sail Date July 2013
Don't get me wrong OOTS is a beautiful ship. There's tons of things to get involved with. However, when I cruise I'm not looking to dine in chain restaurants that's something I can do on any giving night in NYC. What ... Read More
Don't get me wrong OOTS is a beautiful ship. There's tons of things to get involved with. However, when I cruise I'm not looking to dine in chain restaurants that's something I can do on any giving night in NYC. What happened to buffets and the cruise provided restaurants? Now it's become Maddison Avenue on a boat. Again, I don't need a cruise to go restraraunt hopping. I know things evolve and we are a more corporate society. But this was overkill. After the first few days I was over the scenery. And let me forewarn people especially those with children. This cruise is set up like a giant gift shop at the exit of an Amusement park. Thankfully this was a couples trip and the kiddies were left home. All the so called kid friendly activities will cost you. I laugh when people say "I got a really good deal" really? Well, that deal is nulled-voided when everything that's considered "fun" you have to pay for! And the food is poorly serviced so you'll be forced to buy from the chains. Cruises over the last few years (the RC and NCL of the world) are all about low prices to get you on board and then nickel and dime you to death. This is why I took my kids on Carnival last year. No, they don't have a million chain restaurants or some hallway with some 3rd grade play park scenery called "central park" which is another overrated theme. But on Carnival it still felt like a cruise and not some resort with over priced restaurants. They are so concerned about adding all this extra junk that some if not most people will never utilize but just to take pics and post them to social media sites "hey look at my cool cruise ship" the cruise aspect is actually lost. I swear to you guys there were days I forgot I was on a cruise and that's not a good thing And c'mon RC you guys still haven't upgraded your rooms yet? But I know you have so much COOL other things who needs a modern more spacious room right? They're now adding bumping cars... What's next roller coasters? Then you'll have to buy park tickets to go on a boat lol But seriously that's where it's headed. I know tons of people read these reviews before cruising and I wish I would have did the same before jumping on this hype machine. Unless you cruise to pay for everything and don't mind excessive crowds and paying for restaurants you can go to in the same parking lot at Walmart in your hometown on any Friday night.... the OOTS is your guy! Read Less
Sail Date March 2013
Have been DYING to go on Oasis since it was first announced. The ship is beautiful, loved the Central Park, a younger crowd with a lot to do. The food was lousy. I am not a picky eater and by far the worst cruise food wise. They give you ... Read More
Have been DYING to go on Oasis since it was first announced. The ship is beautiful, loved the Central Park, a younger crowd with a lot to do. The food was lousy. I am not a picky eater and by far the worst cruise food wise. They give you half a strip steak...are you serious? The buffet was very average, deserts disappointing. Pastry Chef 101: it is mortal sin to turn cookie dough into hockey puck. The service,esp in dining room, was very good. The oceanfront balcony room was smallish. First design flaw is TWO outlets low and next to balcony, none in bathroom, so you have to get on floor to use an outlet. Closet open into bedroom 10" from bed. Also, our room was on 12th floor next to bridge/control room so we had officers exiting and door slamming all day(thoughtful) No irons, understandable,but Princess offers irons in a room,Royal offers to iron your shirts for $1.75 ea Having sailed on Royal owned Celebrity, was expecting a new ship to have interactive TV,music and movie channels. There is ONE movie channel which ran 4 movies continuously, all forgetable(sorry Julia),of course in Standard Royal fashion, they had $12 pay per view. Nary a popcorn had on board. FYI, Princess has 4 movie channels with recent and classic movies. Entertainment was good. They had a Beatlemania which was excellent, comedians were good, Cirque Solei and ice shows good. With 6200 passengers, you have to book shows prior to boarding. Never saw one person on rock walls, a few doing zipline. In short, many of the "attractions" are gimmicks that you prob will not use. St Maarten was beautiful, and you get 4 hours in Nassau??? Speaking with other passengers, the consensus seemed to be that the food was average, and the feeling that we were at a carnival being "huckstered" for every penny. Not worth the money and certainly going back to Princess. Read Less
Sail Date January 2013
The scale of the Oasis of the Seas will awe you. Ship motion was undetectable for most of the trip. If you have major problems with sea sickness, this is the class of ship for you. Pre-cruise check-in and post cruise checkout were a ... Read More
The scale of the Oasis of the Seas will awe you. Ship motion was undetectable for most of the trip. If you have major problems with sea sickness, this is the class of ship for you. Pre-cruise check-in and post cruise checkout were a breeze. The suites are nicely laid out and the beds are comfy. (We were traveling with two other couples. We had an Owners Suite and they both had Grand Suites.) Our 7-day itinerary included three eastern Caribbean ports. All were nice beach towns, where we booked our own activities in lieu of ship-sponsored excursions. Embarkation and debarkation went smoothly -- especially considering the number of people getting on/off the ship. The food quality on board was average to above average and, oddly enough, the soups in the main dining room were often outstanding. Two out of three of the extra cost specialty restaurants we tried were very good/excellent choices for dinner. For a long cruise, even with the extra charges, having additional dining choices would provide some welcome variety to the standard dining options. The casino was huge, fun, and had a non-smoking side! The entertainment choices across the board were excellent -- I suspect some of the best at sea. If only that were the full story. There are a number of significant problems facing passengers who board the Oasis. The most troublesome of these is the consistent lack of communication between staff, officers, administrators, guest services, and shipboard personnel who are trained to SELL rather than serve passengers. You should be prepared to be pushed/badgered and even bullied into buying additional services, drinks, spa treatments, wellness packages, bottled water, drinks of the day, etc. as part of many meals and activities. The constant attempt to upsell was both exhausting and obnoxious. Too bad it was part of so many of our staff member interactions. Our suite, while beautiful, had a number of maintenance problems (a sewer gas smell in the bathroom that lasted for 3 days, no ability to turn on the A/C and then no ability to turn it off, a broken shower fixture, water shut off in the room, etc.). Due to all the issues that surfaced during our trip there were well over a half dozen times staff follow-up was required. Maintenance, the concierge desk, guest relations, and even one of the ship's officers all volunteered to get back with us and then we never heard another word from them with just one exception. We found out "My Time Dining" means making reservations before 4 pm or waiting in line. If you eat out a lot, don't expect to be impressed by most meals unless you go to the upper tier, extra cost, specialty restaurants. Even then it was a bit of hit or miss for us. At the steakhouse "Chops", our service plummeted once we decided to forgo their wine list and order from our pre-paid wine package. At the end of the meal we got the sales pitch for the 'special' wine aerator (an additional $40+). The service at many meals was also unbearably slow (2 hours or more for a table of 6). Expect to spend significantly more money if you want to eat dinner at a variety of locations -- by our count, about 15 of the 20 dining/snack options are extra charge. If you plan to read while you're on the cruise, bring your own books, their "library" would be inadequate for a ship 1/5 the size of the Oasis. We also found we couldn't trust the event times listed on our personal calendar on the TV. As error caused us to miss one of our shows. One of the biggest surprises was the concierge staff showed no interest in acting as a customer advocate. They seemed to relish the power to say "no" to even small requests or inquiries made by the three couples in our group (a dinner reservation on a particular night or help monitoring a request for a bridge tour). I've never experienced this type attitude on a Royal Caribbean ship previously. Given the competitiveness of the cruise market we've decided we'll cruise with another line from this point forward. Right now, these megaships are a niche market that Royal Caribbean "owns" and they command a premium. It feels as if RC is resting on their laurels. At some point the inconsistency in execution we experienced will catch up with them. We were consistently left feeling nickeled and dimed, that no one was in charge, problems were ignored, commitments weren't honored, restaurants were understaffed, and staff was inadequately trained. Our Owner's Suite was very nice at first glance, but given all our maintenance problems, we can't recommend it. The check-in/check-out process, casino, and entertainment were bright spots, but not enough to make up for the rest of the experience. Read Less
Sail Date November 2012
Dining: Excellent. Loved the dining room food each and every night. By far the best we have had on RC, Celebrity or Princess. WE tried a specialty dining at Chops and it was absolutely terrible. Bland steaks and not great cuts of meat. ... Read More
Dining: Excellent. Loved the dining room food each and every night. By far the best we have had on RC, Celebrity or Princess. WE tried a specialty dining at Chops and it was absolutely terrible. Bland steaks and not great cuts of meat. Also know, that you can't order "extra meals" in the specialty restaurants anymore. There is a upcharge. ROOMS: Meh. Very average. Nothing special here. Pools: Like everything on this ship and the main reason we will never go on it again, much too crowded. THE BAD: Cruise Director AMY - Why and how did this girl get this job? I mean seriously, could you be less fake? I'm a male and I even caught this one. Everyone we cruised with agreed. She has to go. Invasion of privacy. The cabin steward and room attendants would go through our stuff! When it was brought to their attention he simply said "sir it clearly states that we are allowed to go through your things." I thought that was odd because they would pull out our luggage from under our bed and go through it! Highly uncool. Upcharge and upsell for EVERYTHING. To us this ruins the cruise. Constant upcharges everywhere. Enough already! Just charge more for the damn cruise if you must. Specialty Dining at Chops: Horrible No Cigar lounge or bar. Lines and crowds are insane and our ship was only booked at 4500 people. Good luck on your 40 min wait to ride the Wave Rider for 2 mins. Windjammer- what did they do to it? I think they should look to Freedom of the Seas for a reminder of how a buffet should be setup. The new Windjammer design is horrible. Ports- Just terrible. Go on this ship for the ship. Falmouth Jamaica is a joke of a port. Labadee is only cool if you drop the extra $$ on a private Cabana and Cozumel is purposeless unless you're a Diver. THE GOOD- ENTERTAINMENT - by far the best you will find on a Cruise You get to say you're on the big ship The dinners in dining room are excellent Good drinks Promenade is a good focal point Rock Climbing Wall Read Less
Sail Date September 2012
My wife and I love to cruise and this was our 6th time out. We have sailed Celebrity 3 times, and Carnival and Royal Caribbean each once. We were sold on the Oasis b/c of long list of events, shows, etc to do while on board. We were ... Read More
My wife and I love to cruise and this was our 6th time out. We have sailed Celebrity 3 times, and Carnival and Royal Caribbean each once. We were sold on the Oasis b/c of long list of events, shows, etc to do while on board. We were sadly disappointed. We found that the service didn't live up to even prior sailings on Carnival and Royal. And the service was way behind that of Celebrity. We generally do a higher class room b/c we prefer to go out and be treated differently and pampered while cruising and this cruise was anything but a floating hotel, which was our first experience of that type of service. We were not allowed a pitcher of water in our room, again the first time that has happened to us. Since we drink a lot of water that is disappointing. Also, the room service menu is very small for all meals. They don't even serve pancakes for breakfast. The meals were okay but none were fantastic or overboard. Again didn't live up to any past cruises. The service at dinner was just average as well from our head waiter and assistant waiter. I waited for my water to be refilled sometimes up to 20 minutes. It was the first time in all of our cruises that we didn't tip our service people extra money and we actually took some tip away from others. The other part is that we chose the late seating. They were much more limited in shows that we thought b/c most of the shows were planned during our dinner, so we had to either skip dinner or skip the show. Lastly, we couldn't get over how many kids and teenagers were on this ship. of the 6300 guests we were told that more than 2500 were kids and teenagers. The ship is not that big and they were everywhere and not always taking care of the stuff they were using. With the ship being an international ship 18 year olds are able to drink so we found that there were a bunch of younger kids drunk all over as well. Our biggest disappointment though was our jewelry shopping. We were in awe of the blue diamonds that were on board. We were informed of the brand Sophia Fiori and how high of quality the brand was. They(royal caribbean sales people and a representative from Sophia Fiori) stated repeatedly that all the diamonds were untreated and completely natural and that the value was much higher than the prices they were selling them for. Sadly we purchased a set and came home to have it appraised. It was appraised for $1000 less than what we paid (which was only $3400). They also mislead us on the quality of the diamonds. They stated that it was high quality in the cut and clarity and the appraisal came back that it was in the lowest category for both. So far we are being told that they don't do refunds but a 20% restocking fee even though we were mislead and misinformed. I would say to be very careful with listening to where they tell you to shop in ports as well b/c the product there is the same and the customer service in those shops is even worse. It is a sad thing to think that I will probably never buy jewelry in a setting like this again after being burned like this. Read Less
Sail Date June 2012
Went on the Oasis of the Seas with my family. We had two cabins during our cruise. The cabin was nicely decorated, but the layout of the bedding made it difficult to move around the cabin. The stateroom attendant, Joseph Ramos ... Read More
Went on the Oasis of the Seas with my family. We had two cabins during our cruise. The cabin was nicely decorated, but the layout of the bedding made it difficult to move around the cabin. The stateroom attendant, Joseph Ramos (Phillipines), was very helpful and always there to help! The dining aboard the Oasis of the Seas was disappointing. My family and I dined at the Opus, level 3 dining room and were not pleased with the food items. The food lacked flavor and the menus were not appealing. The server and server assistant were both great and did go out of there way to help us when we dined with them. Unfortunately, we did not dine every night at Opus due to the disappointing menus and food. Dean(Jamaica) and Melcome (India) were both great. It's Royal Caribbean's intent to make you want to dine at their specialty restaurants...which were worth paying for. That said, it is such a large ship, that you cannot always get reservations to dine at the specialty restaurants. The Cruise Director, Ricky Matthews, was the worst cruise director I had ever had aboard a cruise ship. Mr. Matthews was having something delivered to my room and I had to follow up with him 4 times before it was delivered. He was obviously embarrassed and advised me that his secretary had informed him that it had already been delivered. In addition, there was not enough activities on Days at Sea. Being such a large ship, you need to have a lot to offer in order to keep everyone busy and entertained. He lacked this experience on our cruise. Times for zip lines and rock climbing did not reflect what was listed on the cruise navigator. We went on several occasions to rock climb and they closed early with no notice or reason. The Comedy Show was a huge disappointment. The host accused my brother and I of being homosexuals and the second invited comedian had no jokes, so made his whole act out of my family. This was an embarrassing and not funny experience. The Central Park area is nice but also a dangerous spot if it rains during your cruise. Even with slip resistant shoes, I had difficulty walking through the area when the floor was wet. I almost fell and saw many people do the same. Of course, Royal Caribbean covers their end by posting wet floor signs. These signs were often left throughout the day even without rain. The Spa experience was not a pleasant one. I did the shave and facial special that was offered on the day of the Captain's Night Dinner. I left the treatment with a black and blue nose. So, I paid to look better and came out looking worst. As a frequent cruiser and spa guest, I was disappointed because I had never had such a poor experience. My family and I went on 3 shore excursions. The St. John Island Tour was a brief narrated tour around the island with information on how to plan your NEXT vacation to St. John. The tour started with an boat ride to the island and then we boarded a TAXI with a driver that only spoke when he would stop the taxi. We had 3 stops, in which, he spoke about how to plan the next trip to St. John. He also discouraged the use of a cruise for the next visit. The St. Maarten Island Tour was an enjoyable tour with an actual island tour and a stop for shopping, too. The Nassau Island Tour was another poor experience of a tour. The tour began more than 1 hour after we checked in with the guide. Bus #750 driver Eldridge was rude, disrespectful, and accusing some American travelers of not knowing how to speak English. So, the tour started late and ended short because the driver did not want to deal with traffic in the Bahamas. The Dreamworks Character Experience was very dissapointing! On Day #2, families had dining with the characters. When everyone arrived, they were told as they were being seated, that there was no character breakfast on that morning. Everyone was dissapointed. We did not dine with Shrek and the characters because of this change in plans by the cruise. When going to take pictures with the characters on the ship, there was no organization with lines and meet and greet. Definitely not a Disney World or Universal Studios meet and greet experience. All said, it was a poor cruising experience and I will NEVER cruise with Royal Caribbean again. The World's Largest Ship was the World's Largest Disappointment for my family and I. This was our first family vacation in 4 years and we had a miserable time. Read Less
Sail Date April 2012
Background Information: We are a middle-aged childless couple, and we like to go on a cruise at least once a year. Having not yet been to the Caribbean, the RCI 7-night Eastern Caribbean seemed right up our alley. Plus we could check out ... Read More
Background Information: We are a middle-aged childless couple, and we like to go on a cruise at least once a year. Having not yet been to the Caribbean, the RCI 7-night Eastern Caribbean seemed right up our alley. Plus we could check out one of the largest cruise ships in the world. Hotel and Embarkation: We stayed at the Hyatt Pier 66 a couple days before the cruise. Very nice because it is very close to Port Everglades. Embarkation was the best we had experienced. I can't believe how quickly they got 6000+ travelers on the boat with short lines and little waiting. The ship in general: It's ginormous! A huge plaza on the 5th floor called the Royal Promenade housed many shops, restaurants, and bars. The 8th floor had a beautiful outdoor courtyard with more restaurants, shops, and an awesome wine and tapas bar, Vintages. The 6th floor had an outside area with shops and restaurants primarily oriented for kids. Stateroom: We had one of the port side balcony staterooms on the 12th floor, #12156. The room was very nice, with a flat screen TV and a very comfortable bed. The balcony was spacious, definitely the best we have had on a cruise. The AC outlets are under the vanity/desk; so bring an extension cord to make access a little easier. The shower was a tad small, but the water was plentiful and the temp didn't fluctuate like it has on other ships. The closet was very close to the bed, which made access somewhat cumbersome. However, the stateroom, overall, was very nice. Main Dining Room: The food in the main dining room was terrible. It was mediocre at best and sometimes even unpalatable. We were VERY disappointed with the main dining room. Gravy on prime rib!? Are you kidding me?! Beef "stroganoff" with sticky rice instead of noodles...and dill pickle slices (they called them "cucumbers", which is technically true, I guess)?! Okay, where's the hidden camera, because we must be on a gag TV show! The buffet: This is another free dining option, but it seemed smaller than those on other cruises. It was severely packed during dining hours unless you got there right when they opened. The quality of the food was actually pretty decent. The donut shop: Just horrible "donuts". Dry, not sweet, hardly the definition of a donut. No wonder they were complimentary. For Fee Dining: I'm pretty sure RCI intentionally made the food in the complimentary dining options miserable to encourage everyone to pay extra at the specialty restaurants. The good news is the restaurants we went to were excellent. We had an excellent porterhouse and filet mignon at Chops Grill ($30 per person cover). Johnny Rockets had a $4 cover, where you could get a decent burger (way better than the buffet) and a shake. The sushi restaurant, Izumi, was excellent, and well worth the cost. Service: Service was top notch everywhere on the ship. Bars: We spent A LOT of time (and money) at the wine/tapas bar, Vintages. The wine selection was stupendous, and the tapas were good, too. Excellent electronica lounge music playing quietly in the background, which we loved. You can sit on the couches inside, or at a table outside in the Courtyard. We played quite a bit of cribbage there. Champagne is a bar on the Royal Promenade that had a great sparkling wine selection, along with a fun little caviar buffet. The pub, The Globe and Atlas, in the Royal Promenade had a decent beer selection for a cruise ship. There is an outdoor cigar bar on the 17th floor, which had all sorts of fun single malts and a decent cigar selection. The bartender up there, Julian, was a class act, and I became a very frequent customer of his :). Pools: On sea days and in the evenings at port, they were jam packed. Decent seating was impossible to find, and each pool and hot tub was crowded with people. Because of this, we avoided the pools and hot tubs for the duration of the cruise. Fitness: The gym was bigger and the equipment was in better condition than I've seen on other cruises. It gets packed though in the morning. Get in there around 2:30 PM on a sea day, and you'll have the gym to yourself. There's a smoothie bar in front of the gym and spa that I never tried, but they had great complimentary chicken wraps and sandwiches. The track was very large and separate from other activities; so you didn't have to deal with people crossing everywhere. Activities and Entertainment: With RCI in cahoots with Dreamworks, there was an over-abundance of kid-oriented activities. Definitely not our thing. We should have seen that as a red flag before booking this cruise. Adult activities were few in comparison to other cruises. The comedy club was alright, but the headliner was not nearly as funny as the host or the opener. There was a bagpiper on board, which was a welcome surprise for us. However he had absolutely no showmanship. The water show at the theater was very entertaining. NO HIGH TEA? HOW CAN YOU HAVE A CRUISE WITH NO HIGH TEA!?!?! Port & Shore Excursions: We learned quickly that the Eastern Caribbean ports are pretty dirty, similar to Baja ports. Atlantis in Nassau was fun to tour around a bit. We went snorkeling in St. Thomas with the shore excursion, "Caribbean Sail to Christmas & Honeymoon Coves - ST63". It was a blast and we highly recommend it! St. Maarten was anticlimactic. Debarkation: Similar to embarkation, it was very easy. We sat in our designated lounge, and waited for our numbers to be called. Read Less
Sail Date January 2012
We are Diamond Members of RCI. We cruise quite often. When we do cruise, I book several rooms. I must say I was disappointed with the Oasis of the Seas. The food was just "ok" and you needed to reserve any show you wanted to see ... Read More
We are Diamond Members of RCI. We cruise quite often. When we do cruise, I book several rooms. I must say I was disappointed with the Oasis of the Seas. The food was just "ok" and you needed to reserve any show you wanted to see on the ship or you wouldn't get in. About the only thing you were sure to get into was the Jazz bar (only a handfull of people attending) or the "On Air" bar for karaoke. CAUTION! I would never book an interior room for 4 people again. The 3rd and 4th people have to sleep on this small pull out couch thats just big enough for MAYBE 2 kids. With the couch pulled out, you better hope noone needs to use the bathroom during the night as that could prove to be a chore trying to walk around everything to get there. It is my opinion after crusing on several ships, I would stay with the smaller class ship. At least you will be able to see the shows you want when you want. I think our next cruise will be on another line to be honest. On a positive note I must say getting on and off the ship was effortless considering there were so many people. Read Less
Sail Date January 2012
We traveled on the Oasis of the Seas in late July. Pros-getting on the ship was one of the best experiences I have had. Getting off of the ship was the second most gratifying experience of the trip. The Oasis of the Seas is big. That is ... Read More
We traveled on the Oasis of the Seas in late July. Pros-getting on the ship was one of the best experiences I have had. Getting off of the ship was the second most gratifying experience of the trip. The Oasis of the Seas is big. That is the best thing I can say about this cruise. We had My Time Dinning with reservations. Waited several times to get seated. We were given different tables every night. The food was to say the least lack luster. No taste lukewarm. We traveled without any children and was disappointed on how the ship allowed kids to run the ship without parental guidance. This is not a cruise for couples without kids. We even complained about a 15 year old gambling in the Casino. The Oasis dose not compare to it's smaller ships. The smaller ships pay close attention to detail and care more about the passengers comfort and needs. The shows were not even close to the other Royal Caribbean ships. In all this was a very disappointing cruise to say the least. I would not recommend the Oasis of the Seas to any couple. TOOOOO many unruly kids. I could go on and on. Some like the big ships, the rest of us will stay with the smaller ships. Read Less
Sail Date July 2011
We stayed in a Crown Loft Suite.  The suite was very nice.  We really enjoyed the loft area.  The upstairs bathroom was huge! The problems were with everything else. RCCL doesn't provide a butler, only a concierge. Our concierge ... Read More
We stayed in a Crown Loft Suite.  The suite was very nice.  We really enjoyed the loft area.  The upstairs bathroom was huge! The problems were with everything else. RCCL doesn't provide a butler, only a concierge. Our concierge messed up everything so badly we didn't use him the rest of our cruise. He was worthless and very obnoxious! The concierge restaurant for loft suite guests was pathetic! It had small, round glass top tables at knee height which were the only place available to eat our breakfast. Food was buffet style and of low quality. On NCl's ships, suite guests are treated like royalty - not RCCL! The ship itself is laid out so you seldom see the ocean. Seeing the ocean as we cruise is a large part of WHY we cruise! Our RCCL Oasis cruise was our first with RCCL and it was also our last. When we returned I sent emails to the cruise line and left messages for them to reply but they never did. Royal Caribbean SUCKS! Read Less
Sail Date May 2011
An impressive looking ship. On the day that we boarded, we asked the check-in staff, did my 21 year old daughter require to carry ID, to enable her to purchase alcohol, she replied that she didn't need to carry any ID, because her ... Read More
An impressive looking ship. On the day that we boarded, we asked the check-in staff, did my 21 year old daughter require to carry ID, to enable her to purchase alcohol, she replied that she didn't need to carry any ID, because her sea-pass card was an adult one. On the first hour we were on board we decided to go and see the Welcome Aboard Show in the Aqua Theatre, we decided to get an alcohol drink to watch this show, when the bar tender ask my daughter for her ID, when I explained that the check-in staff, had said she wasn't required to carry any ID. The bar tender said that was wrong and the check-in staff didn't know what they were talking about. The management was called the resolve this situation, and a female member of management, came and explained very loudly in front of all the guests at the bar and surrounding area, that the check-in staff were wrong and my daughter would not be served any where on the ship without ID. This member of management totally humiliated us in front of other guests, with no apology. We spoke to Guest services, who had never heard of any ID having to be presented. But we never received an apology from this member of management. The good Points regarding this ship: Good entertainment. Smooth travel. Food Good and good service by waiters (Except the head waiter will only talk in depth to Americans, if you are from the UK, you will get a hello from him, once in 7 days of sailing, but goes and talks to the same 4 tables of Americans for at least 15-20 minutes every night) The bad points regarding this ship: Room size: We had a D4 Balcony cabin, that is only suitable for 2 people at a push, there were 4 in our cabin, no room to move or store luggage, when the second bed was made up, you could not use the dressing table at all. Elevators: You will wait a lifetime for the elevators, very bad design, not enough elevators for the number of people on board. Guest Services: Not very helpful at all, only helpful when you spend money with them. We have cruised many times in this was the worst experience we have ever had on any cruise. Always remember BIG is not BEST Read Less
Sail Date September 2010
Perhaps our expectations were just too big for even the Oasis... We're a mid 30's couple that has cruised many times over the past few years (2x Princess, 3x Holland, 1x NCL). This was our first trip on RCI and we were really ... Read More
Perhaps our expectations were just too big for even the Oasis... We're a mid 30's couple that has cruised many times over the past few years (2x Princess, 3x Holland, 1x NCL). This was our first trip on RCI and we were really excited about it! We read the reviews which are overwhelmingly positive and went in expecting to be dazzled - unfortunately we weren't and here's why: Food: I know it's very subjective but we felt it was the worst we've had on a cruise ship. 1. Awful breakfasts in extremely crowded venues. Eggs floating in grease at Johnny Rockets (not to mention straight out of the freezer bag Walmart style hash browns..) Cold, hard breakfast sandwiches at the Park Cafe (along with mass crowds). Even MORE massive crowds at the Windjammer buffet all clamoring after the same extremely mediocre food. Virtually nothing is cooked to order. Poor service and the same mediocre food in the dining room. We found the breakfast food so poor that we skipped it on disembarkation morning and went straight to IHOP (hardly high class) for a vastly better meal. 2. Mediocre lunches and dinners. The most tasteless prime rib I've probably ever eaten in the dining room. Other items decidedly mediocre. Decent service. 3. We tried Chops Grill and found it, again, mediocre when compared to the kind of land based restaurants it is trying to compare to (like Ruth Chris, etc). You know your Crab Cake is missing something when it doesn't have any crab in it (except a few tiny bits). HAL's Pinnacle Grill is better. 4. Baked goods were the lone exception to the otherwise bad food. Cakes, pies, rolls, etc., were quite good. I've read previously that Royal Caribbean spends the least on food per passenger of the major cruise lines and this seemed readily apparent to us. All the other lines we've tried (including Carnival) offered fresher, tastier meals. Service: No question, worst we've ever experienced on a cruise ship. 1. Our steward was nice. He introduced himself quickly and always had a (fake) smile. That said, he did not have our cabin ready at 1PM on embarkation day which made things awkward. He also didn't turn down our room the first night. We've never had either of these things happen on Carnival, NCL, HAL, or Princess. He seemed mildly offended when I asked him to fill our ice bucket each night. I don't know if RCI stewards are worked even harder than their counterparts on other lines (seems hard to imagine how that could be possible) but I noticed ours working up until 11pm+ each night turning down beds. I've never seen them out that late before - it seemed like he was either not efficient or even more overworked (or both) than his colleagues on other lines. 2. Guest services is a joke. They run the lines for the front desk "McDonalds" style - one separate line behind each open station (person working the desk) means that if you get stuck behind someone with a complicated issue you'll wait forever while the other lines move around you. It's so incredibly stupid I haven't seen any other hotel or hospitality-related organization operate their desk that way - ever! Once you get up there good luck getting any decent service. The one guy I talked to told me his background was "security" and they just "promoted" him to guest service. His demeanor was that of a stiff security guard. I wasn't asking for anything major (notation of a birthday on a restaurant reservation, etc) and it was clear he had no desire to do anything for me except move me along (and give me an extension number to call so I can do it myself). 3. Beware of the "run around" and prepare to be cheated out of your money at Shore Excursions. I won't go into detail but we participated in an excursion that was cancelled halfway through due to weather (yes, at the exact halfway point). I expected half my money back (I realize they can't control the weather but if they cancel your excursion before you even go you get ALL your money back!) The Shorex staff took ALL WEEK (said things like "we're working on it" and "you'll hear from us soon" and "we have to talk to corporate" to give us a 10% refund that we learned about on the last day of the cruise (excursion was on day 2) by reviewing our charges on the TV. Shorex said they sent us a letter. Never got it. They blamed our steward for losing it. Steward said he gets blamed all the time for losing letters that were never written. And on and on. Asked them to resend us the letter. They never did. 4. The AquaTheatre was broken the entire week. We booked a cabin facing the AquaTheatre. They kept saying all week the theatre was being fixed, to the extent that mid-cruise they sent out a letter with showtimes for the last two days of the cruise. No shows happened. Compensation of some kind would have been appropriate - at least a token offering. This is an expensive cruise (the MOST expensive E Caribbean, in fact) and we, like many guests onboard, booked it for its unique entertainment offerings, paying more and expecting more. I very politely asked the assistant guest services manager (saw her on the Royal Promenade - would not wait in the guest service line AGAIN) if any compensation was being offered, and the response I got was "we provided alternative entertainment at the AquaTheatre" (which consisted of jugglers..) but she told me she'd get back to me with a more formal response. Unsurprisingly, she never did. These are just a few examples of the quality of service we encountered onboard. There are others. Now, obviously, being the biggest ship in the world we knew there would be lots of people onboard. We also read how most felt that crowding wasn't a problem. We found this ship very crowded. Elevators were almost always packed (and stopping at every floor). The buffet was horrendously crowded during breakfast. The pool areas were extremely crowded and lacking in shade. There were many long (and very very hot - no shade) lines to re-board the ship at St. Maarten and St. Thomas. TSA agents are more courteous than some of the security guards managing the re-boarding/screening process. Cabins are OK - nothing special. They aren't any nicer than the cabins we've seen on other ships. Embarkation was smooth, and was getting off (we were quite happy to be leaving..) So in summary - yes the ship is an amazing feat of engineering. But crappy food and worse service, for us, do not an amazing vacation make. I wish we could have simply taken a ship tour, watched Hairspray, the ice show, and skipped everything else. We'll never cruise Royal Caribbean again. The bottom line is I think that the other major cruise lines offer a vastly better value than the Oasis of the Seas. Read Less
Sail Date August 2010
This ship, in my opinion was too big, too crowded, too expensive, and disappointing. I couldn't wait to see what it was like and found, to my dismay, that the shows have to really be pre-booked if you have any chance of getting into ... Read More
This ship, in my opinion was too big, too crowded, too expensive, and disappointing. I couldn't wait to see what it was like and found, to my dismay, that the shows have to really be pre-booked if you have any chance of getting into them. Out of 7 shows, I could only book 2 (now we are talking run of the mill after dinner shows) and they were at odd hours. I had a balcony suite. Much smaller than any I have been in. Bed uncomfortable; large lump in the middle. Had many bruises as I tried to maneuver around the cabin. Of course no shampoo, soap, lotion, shower caps, etc. anymore. The last two cruises I was on in Nov. and Dec. 2009 not longer left a chocolate on the pillow at night. The Oasis did but no big deal. Too many people. Too little staff. My advice: DON'T DO IT. It was my one and only dreadful experience on a ship, I call it the ship from Hell. I would not even go again if they paid me. I have cruised a whole lot in my life and I absolutely love the Independence the best. I can usually find something good about any ship but day after day just became more aggravating to me. The adult area is very, very warm and only has many, many hot tubs. No salt water pool like the Independence or the Navigator. Also most of the restaurants were speciality, in other words, you pay. People were constantly bumping into one another, my feet were black and blue, there were fights between families over seats (saved ones, the big no no anyway). The ship had no motion in the ocean so to speak. It was like riding on glass. For a seasoned traveller on big boats, sail boats, cruise ships, river boat cruises, it just didn't feel normal to not let the rocking put you to sleep at night. The crew was also grumpy as a rule; I think it was too much for them too. One nice thing about being Diamond however was that we did have drinks and appetizers every night before dinner and I learned to love "lemon drop martinis" and there was a breakfast room for the Diamond members. Otherwise the concierge hands were tied as far as helping get into the production shows. So, and a big so, if you book on the Oasis or the Allure, be sure your travel agent or you go in on your computer and book the reservations for the shows in advance. It was most disappointing and the RCC person I booked with failed to tell me this. So, that is my take. Guess I'm just getting old. Too much noise, not relaxing at all. More suited for younger families with children in my opinion. So I'm just giving you a heads up. And the price was outrageous to boot. I am paying less to fly to Rome, stay three days, get on the Navigator in Oct. for a TA than this one week in hell on the Oasis. Sorry RCC, I love the Independence, love the Navigator, Jewel, Radiance, etc. but a 6,000 passenger ship with another 2,000 crew is just not for me. BUT, I am so looking forward to Oct. and the ship I know from top to bottom with a gym that looks out over the sea (the Oasis was on a lower deck and it was more like a HS gymnasium. Ciao. Read Less
Sail Date May 2010
Got your attention? I don't see another 4 or 5 star review being of any use to anybody here so after the razzle dazzle has worn off this is what you're left with. The cruise I booked was as follows: 5pm departure Sun- at ... Read More
Got your attention? I don't see another 4 or 5 star review being of any use to anybody here so after the razzle dazzle has worn off this is what you're left with. The cruise I booked was as follows: 5pm departure Sun- at sea Mon at sea Tue in st Thomas Wed in St martin Thur at sea Fri afternoon in Nassau The following itinerary is what we got on the May 22 cruise without any forewarning from Royal Caribbean I might add. * Left 4 hours late in the dark, no sail away party. * Showed up in Nassau at 7 am Sunday morning, you know what's open in Nassau at 7am ? CHURCH * About ¾ the way to St. Thomas a crewmember jumped overboard and the ship was ordered to search for him so they turned around to search for him. Now, I'm pretty sure if a passenger had gone missing they would have kept going. * Tuesday still at sea searching the Atlantic for the jumper. * Wednesday- Skipped St. Thomas completely and went straight to St. Martin * Thur/Fri at sea RCI response? They don't reimburse anything and they reserve the right to change itineraries. We did get the $10 port tax back. First hand experiences: Embarkation: About 40 minutes Ship movement - barely noticeable Poor PA - in some spots Smoke - yes some bars in the promenade allow smoking this can be a big problem Computer glitches: Yes many problem, schedule times different from printed versions, missing reservations. Cabin ventilation / air conditioning: maximum setting barely keeps up Cabin size: adequate, nice shower with handheld sprayer, lots of drawers and shelves. Food- dining room excellent Windjammer - good luck finding a table. RCI screwed up on making this smaller. Why mess with a good thing? Entertainment - excellent Activities - same old stuff Loungers - people still camping out all day while they move around the ship I didn't see any pool attendants removing towels Crowds/Lineups: never went anywhere without there being a lineup. Anyone who says it never felt crowded must be from India. Disembarkation: Of course RCI is going to say that it is customs problem but RCI should take some initiative to fix this chaos. You find yourself in a mob of people hunting for luggage then a mob of people being misdirected to some customs line and eventually you find yourself outside smelling bus exhaust. There are no phones, vending machines washrooms or rest areas here and all sorts of security telling you to move along you can't stop here. Read Less
Sail Date May 2010
The Good: The Oasis has some great speciality venues. The Italian, family style, place was some of the best food and service we had ever experienced on any cruise. The technology in the ship was a leap forward. No more guessing what deck ... Read More
The Good: The Oasis has some great speciality venues. The Italian, family style, place was some of the best food and service we had ever experienced on any cruise. The technology in the ship was a leap forward. No more guessing what deck to head to on port days with the gangway button, and that was nice. The best new thing on the Oasis is the item they have the largest problem letting guest know about, the thermometer that shows how full restaurants are. That is on the touch screens around the ship and on the TV in the stateroom. Knowledge about that item would have saved a lot of frustration the first two days on board. Being a car guy, I enjoyed the 1936 Auburn on deck 5 as well. If you are a drinker, the bartenders in all areas had VERY heavy hands. The fitness center was amazing. State of the art cardio gear and lots of machines of all types. The running track on deck 5 was the best area to run on any ship I have ever even heard of. I had the best haircut at the Spa. It was stylish and well done, and my hair is not the easiest in the world to cut well. Normally we never see the head waiter at dinner other then him walking around talking. On the Oasis, our head waiter was working just as hard as the rest of the staff running food and pouring wine. He was amazing and made our dinners enjoyable. The waiter and assistant waiter worked very hard as well, but I just have never seen a head waiter actually work just as hard as the rest of the staff. The Bad: 6,000 people trying to eat lunch at about the same time is simply disaster. On the Nassau port day, we returned to the ship and changed just in time for the dining room to be closed. That showed us what happens when a thousand or so people all try to eat in the Windjammer at the same time. If you get your food first and then look for a table, your food will be ice cold when you finally give up and sit on the floor or just toss it all away in disgust. My party ended up in the Park Cafe with pre-packaged food and my wife had a soggy wrap that she tossed most of out. My wife had a great conversation with the head of food and beverage, and they seem eager to solve this challenge, but I just think the logistics of the ship don't support the number of people. So long spontaneity in cruising! If you have a bad show (our water based show had the media computer crash many times) you can't just catch it another night. Reservations are a must, and without them, good luck. Gone is the sitting at dinner and thinking, "lets see the comedy act tonight". You have to plan out every show and event in advance to get tickets. What? You want to see the water? Other ships I have been on have had nice places to relax in a chair and read a book on decks other then the pool deck. The Oasis took almost every square inch of the outside of the ship and turned them into cabins. Personal touch. There is just no way the staff will get to know the guest enough to add that personal touch. Even the staff seemed to miss this aspect of the smaller ships. The staff in the Diamond events seemed to open up and let us know they don't even know the rest of the co-workers they work with to any degree like on smaller ships. Due to this, we met a total of zero people in the diamond nightly event in the Blaze that said they will be returning to the Oasis. For the Flagship, does this mean Royal is going for the big city of cruise lines and not the personal service, intimate based experience? Can't have it both ways, and one has a higher profit margin. No Sommelier. We never saw a single one. We paid 14 bucks and change each for a wine tasting in Vintages that had 4 glasses, and one was a Beringer White Zen. When the fool running the event wants me to put a 5 dollar bottle of kool aid and try to tell him what I taste, I was not happy. The rest of the wines were not much better and we refused to ever go back to Vintages after that. If the staff there doesn't know anything about wine, how are we to take suggestions seriously? To get the bad taste out of my mouth, I went to one of the bars and asked for a glass of Zinfindel, and he didn't know there were non-pink versions of the wine. They need a Sommelier on the Oasis running tastings in Vintages. Read Less
Sail Date May 2010
I am 61, and my husband is 55. We are frequent cruisers. We know what we like - we like good service, good food served in a beautiful atmosphere, and nice amenities. Ambience and service are key to us. Embarkation - simple and efficient. ... Read More
I am 61, and my husband is 55. We are frequent cruisers. We know what we like - we like good service, good food served in a beautiful atmosphere, and nice amenities. Ambience and service are key to us. Embarkation - simple and efficient. But this ship is gigantic, and I do believe that once things get this large and confusing that staff should be placed on each floor to help passengers to their staterooms. We spent an inordinate amount of time looking for ours. As for the Oasis of the Seas, I think you can go just so far before you've gone too far, and this size ship may be a stretch for what the crew can handle. We were onboard during Spring Break - I didn't want to go at that time for that reason, but my husband wanted it to include our anniversary which fell on March 18. The ship was filled to capacity which I was told was 6,100 people. Royal Caribbean had promoted making reservations on RCCL's website prior to the cruise for all the shows - for everything. It was a nightmare. I made a reservation at their best specialty restaurant for our anniversary and my husband was told that we didn't have a reservation. I made a hair appointment for the first formal night because quite frankly, the size of the room was limiting. I have fibromyalgia, and I have a seat in my shower at home, so that tiny little cubbyhole didn't inspire me to do my hair in the room. I made the appointment on the phone on the ship on the day we checked in. Anyway, when I went up to get my hair done, the guy at the reception desk looked at me with a smug grin and said, "You're not on Deck 3 - that's not possible." And I said, "I guess I know where my room is - I'm on Deck 3 - it's on my card." I showed him my card. He then looked at his computer, gave me a very SATISFIED smile and said, "You don't have an appointment." So, there I am just before dinner on formal night, sitting in the reception area of the spa after being treated very poorly by this person in the salon. I couldn't take anymore - I just started to cry and cry and cry. (I know - crying seems dramatic, but there had been a lot of other problems prior to this one, and, frankly, I was overwrought.) There was a gentleman sitting across from me who said, "Are you ok - is there anything I can do?" And yes there are a few gentlemen left in this world. I said, "Do you work here?" And he said, "No, but I'll help if I can." He managed to get the spa manager out there. I told her what had happened, and she was absolutely furious. She got someone to wash my hair and blow it dry, but it truly looked worse than when I walked in - I don't think the girl who did it was a hair stylist. I was not charged, and the girl refused a tip. The manager said, "She did the best she could." That remark coupled with everything else sort of told me she wasn't a stylist. We were treated very poorly on this cruise, and I only need one more cruise on RCCL to be a Diamond member. RCCL had me under the impression that the more you cruised with them the better you are treated. I must have misunderstood. The outside cabins are tiny - I mean really, really tiny. They are claustrophobic tiny. The air quality in the ship was horrible - our room smelled like a locker room most of the time because of the air - apparently it's not circulated well. So we had all the smells from the bathroom, from dirty clothes, from me sweating out a horrible infection mingling in the room. I truly could not wait to get out of that cabin. If you should decide to go on this ship, be sure and get a balcony at the very least, and make sure the balcony is next to the water outside so that you can get fresh air. The cabin steward did little - he would not remove used glasses, empty coke cans - nothing from surfaces. Our room was the biggest mess - you really couldn't tell he did a thing except make the bed which I think is all he did. And the one garbage can in the room was tiny and would not hold much at all. There was no garbage can in the bathroom because there wasn't room for one. There was a tiny space for tissues and such behind a small door. The food on this ship was really not appetizing at all. My husband calls it mediocre. I call it just not good. And they repeated courses on different nights which I had never seen them do. I am now talking about what they refer to as the "Complimentary Dining." That means the food in the dining room - the BIG EVENT on past cruises - big beautiful dinners with nice new friends. Oh yes, the dining. I had requested early dining at a table of 10. The larger the table the better we like it. They placed us at a table for two next to a wall in the corner. I told the Maitre D' that I simply could not sit there every night of the cruise - that it would ruin the cruise for me. They took our complaint and said they would get back with us. Night number two came and still no changes. I think it was on the 3rd day that we received a note from the Maitre D' that they could not accomodate us. We also complained to "Guest Relations" with no response at all. We went to lunch that day, and it was on the second level of the dining room. Our regular seating was on the first level. As we left the dining room I told my husband I was going to talk to the person in charge there - it didn't hurt to ask, and it was a different person. This person immediately took care of our request and seated us on the second level at a great table for 6. We did give up early seating for late seating to get the table, but we had told Guest Relations we were willing to do that with no response. Now, here comes the rub. With so many alternative dining selections on the ship, people were running to and fro, so we never really made a connection with our dining companions. None at all. This was one of the most disappointing aspects of this cruise. Now, as for alternative dining selections. This is a thinly veiled attempt to get people's response to paying for meals on cruise ships. We had dinner in the Solarium Bistro on our anniversary which we understood was $20.00 per person, and before we got out of there our bill was $80.00. I don't drink, and I had the Coke package for the week. If this trend continues or is adapted by other cruise ships, the whole concept of cruising will be changed forever. And that concept was always that it was "more bang for your buck" because it's "all-inclusive" except for drinks. I got a cupcake thinking it was free and was charged $2.50 for the cupcake. And it was very dry and not good at all. The best value on the ship was the pizza - there was no charge, and it was always hot, tasty and filling. This ship has as many restaurants or more than a small town, and you have to pay at all of them. "Inclusive" venues were the "complimentary dining room," the Windjammer, Sorrento's (the pizza place,) and the Promenade Cafe where you could get cookies and little sandwiches. Quite frankly, the only thing I could find that was half decent in the Windjammer was the plain old hamburger. The best kept secret on the ship is the Solarium Bistro serving healthy choices which were much more tasty than anything in the Windjammer, and it was a free venue at lunch - a buffet. It was not free at night - that's where my husband and I had our anniversary dinner. Because we were under the impression that we had to have reservations for all the shows, we didn't even attempt the much ballyhooed aqua show because it showed on the website that no seats were available for any nights. Truth be known we could have probably just walked in. I can't imagine that they have anyone on that ship on the ball enough to transfer all those reservations to an actual hard copy on board. We did see a 90 minute production of Hairspray which was well done, but that was the only show we saw. Don't let anybody tell you that you don't feel crowded on this ship - you do. There were just thundering herds of people everywhere we went. It was almost impossible to find a quiet corner. We did like the Solarium area, and it was probably the quietest place on the ship. Let me say this - the dining staff, i.e. waiters, assistant waiters, etc., worked hard and did their best. And the casino staff was for the most part pleasant. I did encounter a blackjack dealer one night who became angry with the reaction of a high strung gambler, and after she had left the table, he said, "Some day I'd like to write a book and call it THAT'S WHAT YOU GET WHEN YOU GAMBLE, YOU *******." I thought it a highly inappropriate remark for the dealer to make. No matter what these ships do to sanitize, it doesn't seem to be enough. Instead of policing the passengers about sanitizing their hands, I feel there should be more emphasis on policing what's going on with the food, etc. behind the scenes. I stood and watched a bartender squeeze fruit into a drink with his bare hands. That's when I began to note whether or not food service people were wearing gloves - some were, some weren't. All of them should be wearing gloves. They are very thin and should not interfere with their ability to perform their jobs. I was getting sick by Tuesday night. Wednesday morning I had a horrible sore throat, and on Thursday I was developing a respiratory infection and had to see the ship's doctor and get antibiotics. The not-so-perfect end to a cruise filled with problems, hateful staff, hordes of people, terrible food, and what seemed like never ending hassles. If and when I cruise again, I will be backing up in size and tradition. I want a smaller ship (Voyager class was plenty big), I want the traditional dining with multiple dinner companions, and I want to know a few new people when I leave the ship. I usually have a bunch of addresses and email addresses when I leave a ship, but I didn't get the first one on the Oasis. This ship is impressive to look at, and if it was my first cruise, I'd probably be blown away, but if you are a veteran cruiser, I just don't see how you could like this one. Nothing we like about cruising was there. I'll be staying off this class of ship, and I hope they don't go bigger because they can't handle this crowd. Debarkation was handled well, but the nightmare began once outside trying to get a cab. You are much better off to secure transportation prior to your cruise so that it will be waiting for you. The lines were not to be believed - at least an hour long. Read Less
Sail Date March 2010
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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