Being a long time cruiser, and a gold msc Voyager club member, I know the exceptional service.
But on this last cruise it was the most disappointing experience iv ever had.
From the staff to the management, service just deteriorated terribly.
It was as we got the ticket for free and it was a burden to them to provide any customcare.
And as for the msc voyage club membership, almost ...
The cruise was great and exciting ... great activities. I loved the restaurants. I have been on 3 cruises with MSC I think they should improve the menus of the restaurants.... same food for all 3. And they must change deck 13 menu and add more meat food ie ribs and other meats etc. The crew members are great and helpful. They r so bad working. Please open the gym from 5, 6am is too late. When I ...
We chose this cruise as siblings to spend some time with my eldest sister who has cancer. It was a nightmare though because elevators is always busy and takes too much time to get to whatever floor you'd like to be. There should be a elevator for people with special needs. The food wasn't great in fact it was worst than hostel food, exept for dining room on deck 6 which had great service and food. ...
I started cruising in February 2019 and this was my second cruising
Since then I enjoy cruising with MSC
The ship is so big it has everything inside like a shopping mall a hotel you name them
I enjoy every-minute the cabin you sleep like a King and a Queen
I enjoy my drinks in the balcony is so cool you relax watching the sea and it was raining nice
The staff members they are so ...
As from our membership numbers, and even prior to us being members, you will see that we are frequent cruises (MSC Only)
MSC cruises have in the past being our "thing"to celebrate our yearly anniversary.
We celebrated our 26th year this year.
I absolutely love going on cruises, I find MSC super value for money and your facilities are normally outstanding.
Our latest cruise however and ...
I chose this cruise based on the advertisements and need for a holiday. The idea of a cruise is great and all that it promises but it seems idea has fallen through the cracks and this now has become transport to Mozambique Island and back to pick up another lot take it back and bring it back and no longer about making each trip an experience the passengers will never forget.
Remember that in ...
Booking a suite gives one an easy onboard pass. After seeing the ques and listening to people tell how long they stood in ques i was glad of the easy onboard. From arrival to boarding took all of 20minutes.
Our previous cruise to this had been on MSC Musica and although the ships are almost identical the Musica was in better shape.
Room was excellent. i would prefer a full shower rather than ...
We did the CT to Dbn cruise for the 2nd time in 2 years. Our first trip was weather delayed and shortened in Jan 2019. MSC gave us a discounted rate for the next trip. So we decided to do same trip in Jan 2020. We purchased Easy on Board pass, so within 15 min we were on the ship. Excellent, relaxing holiday, food, drinks, cocktails and entertainment shows truely Top shelve. Staff is hard working ...
Value for money I must say its so comfartable, luxurious and fun a holiday well spend.Everything is awesome the people the vibe is extraudinary smiles everywhere entertainers really gives their best services is awesome the food so much to choose from I must say this is money well spend, cant wait for my next trip.The pools is crystal clear cleaniness thumbs up clubbing is awesome I really ...
Before we embarked MSC and Bok radio knew we would not leave the port yet they kept us hoping. Luggauge was lost no toilet paper in rooms. Our Dining times was changed without notifying us. Now you offer us $25 to spend on the ship per cabinr that costed us R21 000.00 without the drinks. . Food was almost the same everyday. Bar and restaurant staff rude and unhelpful all drinks was served in paper ...