Holland America Line Noordam Cruise Reviews

3.5 / 5.0
829 reviews
View of ship in Port (Picton)
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View from aft verandah
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11-20 of 829 Holland America Line Noordam Cruise Reviews


Very poor health protocols

Review for a Alaska Cruise on Noordam

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jpnr
10+ Cruises • Age 70s

This ship needs an overhaul. Inconsistent service, poor maintenance. Zero health protocols. Other than the Rolling Stone Lounge, entertainment was very poor. After more than 100 nights on HAL, this was by far worst cruise. It seemed that everyone on board was sick and no one was enforcing hand sanitizing or encouraging masks if sick. Passengers didn’t seem to give a darn about spreading their ...
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Sail Date: September 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


Start to finish incredible scenery

Review for a Alaska Cruise on Noordam

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mspdred
6-10 Cruises • Age 70s

Picked up the 18 day Land and Sea Tour a few months ago. Great deal! We accepted a partially obstructed ocean view room. Just wanted to share what that means on deck 4. Overall we thought the experience was great. The land tour was wonderful. Just an FYI, the Holland Landmark Hotel is really showing it’s age It was clean but it is dated. The ride from Denali and from Anchorage were the best. ...
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Sail Date: July 2023

Cabin Type: Large Outside Stateroom (fully obstructed views)


Alaska Surprise!

Review for a Alaska Cruise on Noordam

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suedapooh
6-10 Cruises • Age 50s

We've been on Disney, RC, NCL, and Carnival cruises and decided to give Holland a try for Alaska. I was pleasantly surprised and plan to go again! STAFF: Compared to a recent cruise on NCL, I felt the staff was far happier and genuine and I suspect it's because they are treated well. It was refreshing to see staff who came out (albeit briefly) to enjoy the views with us - I've always felt like ...
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Sail Date: July 2023

Cabin Type: Interior Stateroom


Poor Experience with Customer Service

Review for a Alaska Cruise on Noordam

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katben184
2-5 Cruises • Age 50s

I had an 18 day cruise/land HA trip to Alaska. The crusing part on Noordam was great in terms of seeing a beatiful scenery. The rest was OK - the food was not that impressive and there were not a lot of activities. The staff was very nice. The land portion of the trip was somewhat disappointing - the hotel in Anchorage was dirty and not very attractive. A month before the cruise, I had an ...
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Sail Date: July 2023


Not what we expected

Review for a Alaska Cruise on Noordam

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ncyhle123
10+ Cruises • Age 60s

My husband and I had cruised Alaska in 2019. We enjoyed it so much that we decided to go again, but to do a land/sea tour. Holland American seem to have the best reputation for this. The land tour was great. But Holland America should be ashamed to put their guest in one of their motels, The Westmart in Anchorage that they use for their one night stay was dirty. The hotel was in need of updating ...
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Sail Date: July 2023


Disappointed

Review for a Alaska Cruise on Noordam

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dogmother1
6-10 Cruises • Age 70s

Having been on several other Holland America cruises, this one was a great disappointment. There was a distinct lack of activities during the day, bingo & trivia were the only ones available other than fitness. The cooking & computer classes from the past were no longer offered. Food (other than Pinnacle Restaurant) was average, however the service was still excellent by the wait staff, with the ...
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Sail Date: July 2023


Well Done HAL!

Review for a Alaska Cruise on Noordam

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colewade
10+ Cruises • Age 50s

We chose the Southbound Glacier Discovery cruise on the Noordam because we wanted to see as much as possible of the great Alaskan coastline in a 7-day period. This included both Hubbard Glacier and Glacier Bay National Park. If you are doing this cruise, I would venture to say that arriving at least one day early is almost essential for most people in the lower 48. Connections are not great if ...
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Sail Date: June 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom


The Good and the Bad

Review for a Alaska Cruise on Noordam

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Tabbdeb
2-5 Cruises • Age 60s

So Alaska was beautiful. It was amazing. Our original trip was supposed to happen in June of 2022. Our family members had just gotten off of the same cruise on the same ship. They had a great time. Days before our trip was supposed to happen, we received an email that the entire trip (land and sea) was cancelled due to crew shortages. We were a little confused since our family members had just ...
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Sail Date: May 2023

Cabin Type: Deluxe Verandah Suite


One Fiasco After Another

Review for a Alaska Cruise on Noordam

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wanda1101
2-5 Cruises • Age 60s

We spent a lot of time, choosing this cruise and the reputation of Holland America was a major factor. It was a bucket list item, a once in a lifetime, “let’s go see Alaska”, and we took our adult handicapped nephew with us. We are his guardians and could not have been more clear with Holland America regarding our nephews limitations and the necessity for adjoining rooms, even calling several ...
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Sail Date: May 2023

Cabin Type: Deluxe Ocean-View Verandah Stateroom

Traveled with disabled person


Disappointing compared to previous Holland America Experience

Review for a Alaska Cruise on Noordam

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bobcan
10+ Cruises • Age 70s

We chose this cruise to use up a cruise credit from a previously cancelled cruise and based on our previous Hal cruise which was fantastic in all respects. Unfortunately this cruise did not live up to our expectations even when compared to our cruises on the lesser rated lines. first of all we arrived at the terminal in Vancouver at our assigned time 10:20 am only to pass through customs ...
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Sail Date: May 2023


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