Having cruised with a number of different lines over the years we chose our first Holland America cruise recently because of the destinations it was going to in the South Pacific. After having been on the ‘geriatric express’ that is Princess Cruises (because it was going o PNG) we were a little apprehensive but told that HAL appealed to the more discerning traveller wishing to ‘experience’ fine ...
Unfortunately, HAL has gone downhill in our opinion.
We haven't cruised with them for a few years due to dates and prices, so were expecting similar experiences that we had before.
The ship itself is kept extremely clean and the staff are wonderful.
The main issues were the food, entertainment and the Loft (lack of).
Firstly, the food in the main dining room for the first few days of ...
When we booked the cruise we were unaware that our departure was from the White Bay Cruise Terminal. Only good point was you sail right under the Harbour Bridge. On the back deck when leaving Sydney, the atmosphere was very lack luster, no music to signal the start of the journey, although there were drinks available, you had to guess if they were alcoholic or not. There was no photographer taking ...
All ports were good. Cruise Tours were very expensive so we organised our own. Left from White Bay and getting aboard was smooth and easy. Once we departed things were a bit disorganised. On stern pool deck there was a table of drinks but no assistance from wait staff as to price/type of cocktail. There was none of the usual atmosphere of departure (same at every port). Only advantage was going ...
We chose this cruise mainly due to the Australian itinerary & to see Kangaroo Island.
We had low expectations of the condition of the Noordam given the reviews I had read were not very complimentary about the condition of the ship. We were pleasantly surprised that it really wasn’t as bad as some of the reviews I had read had indicated. Yes the ship is due for refurbishment but the staff seem ...
Overall Rating - Pacific Isles, Tasman & Bass Srts 1/5
We have completed over 50 cruises including World cruises on Cunard, Celebrity, Princess et al, with another booked in April on Celebrity Solstice. This cruise on the Noordam has been our worst ever, never to be repeated. I do not enjoy writing a bad review, but this needed to be said, honestly and fairly as it happened.
Here is ...
We chose this as Holland America once had a good reputation for cruises. The dining was very poor quality food with very little choices offered ( no turkey for Christmas day dinner). The ship is very outdated and in dire need of major refurbishment and we found that the balcony in our cabin to be extremely small given the extra cost paid to have one. Only just about enough room for two deck ...
Background and embarkation
We chose this cruise as we had been to New Guinea only once and the ports appeared interesting. and it has been on our list for some time. The other reason for choosing this cruise being to experience the Noordam, we had previously cruised on her sister ship “Oosterdam”, a ship we were quite fond of, so we were eager to revisit this class of HAL ship again.
We ...
We chose this cruise because we wanted to have Christmas and New Year on a cruise and the HAL had been recommended by some American friends.
We had a wonderful surprise when we were upgraded from a SS midship to a Neptune suite at the back of the ship.A really big cabin with an L shaped veranda at the back.
Having access to the Neptune lounge was a plus, the 2 concierges could not have been ...
This was my fifth cruise. First time with HAL. Booked at last minute due to price and itinerary.
Booked a guarantee VH verandah cabin and received a VC cabin on deck 5. Very happy with cabin. Loved that the cabin came with full length bathrobes and Ellis products and bar fridge that actually worked. Bed very comfy and stewards worked hard to keep cabin spotless. Aircon worked well.
Had ...