5 Helpful Votes
Sail Date: January 2019
I have just returned from a Vanuatu, New Caledonia 14 day cruise from Sydney returning back to Sydney cruise, and it was fabulous. What fantastic service, what wonderful delicious food served every day! I could not find a thing to complain ... Read More
I have just returned from a Vanuatu, New Caledonia 14 day cruise from Sydney returning back to Sydney cruise, and it was fabulous. What fantastic service, what wonderful delicious food served every day! I could not find a thing to complain about, sure the ship is a little worse for wear, and it can definitely do with a renovation, which I believe is going to happen at the end of 2019, or so I was told, but it is kept spotlessly clean at all times. And nothing is too much trouble for any crew.I loved the Dine-In free of charge cabin service to all cabins, 24 hours a day. I had the best mushroom vegetable omelette with goats cheese on top every morning, it came out hot and delicious. The toast often wasn't but that didn't worry me! Every meal I had, except for one, where the turkey schnitzel was a little dry, but it was replaced immediately. The ship does seem to cater for a more mature clientele, but once again that didn't bother me. I could choose from at least a thousand movies for my cabin DVD player free of charge, you order, a steward delivers and picks it up again, fantastic! Fresh fruit for my basket supplied daily without being asked. Beautiful great quality toiletries suppled as well. As I am not as mobile as I used to be, I cannot say what the actual Islands were like, as I did not get off, but fellow passengers were all impressed on their return. The only complaint I have are the 'compulsory gratuities' that are charged at US$14.50 every day, but in the long run they did deserve this tip and I am accepting of it! It used to be that you could remove it on going to the Service Desk, but I was told that now you must fill in a form to give the reason why you don't wish to pay it! But that is not the ship's fault but HAL! All in all I just loved the ship and can't wait to rebook another one with them Thank you Noordam! Read Less
1 Helpful Vote
Sail Date: November 2018
This was a 30 day that was a rd trip from Sydney. Tasmania, Kangaroo Island, Melbourne, up the Queensland coast with several stops then Papua New Guinea (3), Conflict Islands, Cairns, Great Barrier Reef and Brisbane. The crew was second to ... Read More
This was a 30 day that was a rd trip from Sydney. Tasmania, Kangaroo Island, Melbourne, up the Queensland coast with several stops then Papua New Guinea (3), Conflict Islands, Cairns, Great Barrier Reef and Brisbane. The crew was second to none! Fantastic food and service. Really good entertainment of all types brought on at many ports. Really enjoyed America's Test Kitchen and band in BB King. 4 Happy Hours every day. 2 each in 2 lounges. Jai, the CD was really professional but fun and very approachable. He is Dutch as most officers are. The mainly Filipino and Indonesian crew go out of their way to make you happy. We are Elite on Princess and Platinum on Carnival. Had only sailed HAL 25 years ago and were bored. This was far from It! We had a wonderful time and have already booked a 28 day to China and Japan. No, it's not all old people (I thought it would be). Granted very few children but guests of all ages. Read Less
8 Helpful Votes
Sail Date: October 2018
I have read some of the reviews about this cruise and couldn't disagree more with some. We are 3 star mariners with Holland America - not that this means anything - other than we wouldn't cruise Holland America if we didn't ... Read More
I have read some of the reviews about this cruise and couldn't disagree more with some. We are 3 star mariners with Holland America - not that this means anything - other than we wouldn't cruise Holland America if we didn't appreciate what they do; but we have also taken other cruises. I would agree that the ship could use some updating - but our suite was very acceptable. The food was very very good - yes, the meal choices were harder on this cruise but the staff was obviously trying to meet the dietary needs of all diners - which means you must provide vegetarian, gluten-free, restrictions based on religious beliefs, diabetic restrictions, and on and on. And they also tried to feature the many places we visited. The servers, wine stewards, dining room supervisors, etc. were all very focused on making sure the experience was exceptional ... on a number of occasions I asked for a modification to the standard dinner and always received what I requested. There wasn't a meal that we had where we weren't asked if our meal was satisfactory. And our order was taken and our first course delivered within 10 minutes of sitting down at the table. Our glasses were kept full as well. The shows were very good for what you'd expect for ship entertainment; throughout the entire cruise (we got off in Aukland) people seemed to really enjoy them - the showroom was packed every night and the applause was loud. We ended our evening with coffee and reading in a number of the lounge areas and the music was great in every one we sat in. Keeping in mind that we had a number of "sea" days, they tried to provide a variety of things to do - cooking classes, digital classes, a movie every afternoon in the showroom, health related classes, massages, talks on the cultures we encountered by people of the region and the history of those areas, talks on the various animals of the region, a library full of books to read, updates on the coming excursions, puzzles to work on, card games to participate in, board games to play, etc. BUT, we took this cruise knowing that we'd have to be able to entertain ourselves as well and we came prepared. We also told our children not to expect a lot of communication from us because we anticipated that wifi and internet could be sketchy. We went on a shore excursion at every stop but one (this is not typical for us) because we wanted to meet the people and experience the culture of the area and we were not disappointed - what an education. I really couldn't pick my favorite - they were all wonderful. Every member of the staff that we encountered was absolutely phenomenal - from the dining room to the ship maintenance people to the room stewards. Wonderful wonderful people - always smiling and always making you feel important. These people work hard and sometimes at very unappreciated positions. It was amazing being with them for 32 days and really getting to know them - all of them with a story to tell about their life journey. This was one of those trips where you get home and wonder how you're going to explain the trip to someone so that they can get a feel for what you experienced. Would we go on a Holland America cruise again - absolutely. Read Less
2 Helpful Votes
Sail Date: September 2018
The ship is not new, but in good condition. Very beautiful design. Light colors in the interior visually increase the room. Paintings, fresh flowers, ship models adorn public spaces. Good service, friendly staff. Great breakfast. I love ... Read More
The ship is not new, but in good condition. Very beautiful design. Light colors in the interior visually increase the room. Paintings, fresh flowers, ship models adorn public spaces. Good service, friendly staff. Great breakfast. I love fresh berries, cottage cheese, pate, salted salmon. I have had many cruises, but HAL breakfasts are the best in my experience. In general, I liked the food on the ship. In the buffet and in the restaurant. I would like to mention the excellent cheese plate and carpaccio from what I still love. There is a pool with a retractable roof. It is very convenient for routes that have many days at sea and climate change. There is a circular walking platform. Very nice to admire the sea. You can walk, and you can sit. From the attractions I liked learning how to weave lei from orchids. Sports activities include table tennis and a basketball court. In the new ships of other companies, the choice is better. There is a free sauna, but it is very small. I enjoyed the journey on this ship as a whole. It is a pity that it was so short. Read Less
9 Helpful Votes
Sail Date: September 2018
We chose the cruise for the itinerary and the timing. One friend could only travel this week. We really wanted to experience Alaska, the glaciers, and the Inside Passage. The food aboard Noordam was outstanding in all areas of the ship. ... Read More
We chose the cruise for the itinerary and the timing. One friend could only travel this week. We really wanted to experience Alaska, the glaciers, and the Inside Passage. The food aboard Noordam was outstanding in all areas of the ship. The Lido restaurant offered a large choice for breakfast. I really enjoyed the Filipino bread for breakfast which was more like a donut with a buttery spread served beside the Miso soup pot. I had one each morning. The Vista dining lounge was also a big hit. The food was tasty, presented beautifully, and the service was friendly and professional. We were always certain to receive well-timed service - if we ordered baked potatoes, the sour cream and fixings were always offered right away, if you ordered lobster, the waiter was right there to help shell it for you, etc. Exceptional food service, variety, and presentation. The entertainment also exceeded our expectations. There was a comedian and a magician on board and both were very entertaining. The singers/dancers were typical of a cruise ship. The sets and costumes were colourful, well-maintained, and artistic. We really enjoyed the BB Kings Blues Band. The band played all kinds of music despite the name (which would have kept us away except we walked by one evening and was drawn to the music and energy of the room). It was extremely entertaining - the brass of the saxophone and horn really made the room come alive. The singers were incredible and had an amazing repertoire of several kinds of music from the oldies to Bruno Mars. The female sang a Whitney Houston classic and everyone had to stand it was so amazing and the male singer could sing the pages of a dictionary and be entertaining. You could always get snacks at the café but unfortunately if you just wanted a regular coffee or tea you didn't need to pay extra or you still had to go up to the Lido. Not much is offered during the day to do though when at sea and we would have liked to see much more activities or interesting venues offered (although you could go to a presentation on how to use your binoculars!) We did not take part in any of the ship's excursions but did take shuttles offered on land. In Juneau we took the shuttle to Mendenhaul Glacier which is highly recommended. We also walked to the waterfalls which is only an easy 30 min walk. Make sure you take the walk off of the parking lot by the creek where you may be lucky enough to see bear. We saw a mom and her 2 cubs. We enjoyed a beer at the Red Dog Saloon. Worth a stop as you feel like you are back in the Gold Rush era with costumed servers, sawdust on the floor, and lively, era music from a gentleman on a keyboard. In Skagway we hiked up to the lower Dewey lake. This is a beautiful hike up a mountain path to a mountain lake. It is about 1 1/2 hour return and is well-marked and groomed. It offers a fairly strenuous hike through a pretty forest and offers a viewpoint over the ships docked and a pretty lake. You can also walk around the lake but we felt that would take quite a long time. After lunch we took a Smart bus to a historical cemetery. The walk from the bus stop was still over a mile but the cemetery is worth a look. There is a board with stories of some of the people buried there and is very interesting. There is a very short walk to a waterfall which is beautiful. We walked back to the ship from the cemetery which took about an hour. In Ketchikan we walked up to the fish hatchery. At this time it was the pink salmon that were running. Turns out there were no bears or eagles as they find this type of salmon to be unappetizing. Bears and eagles are salmon snobs - who knew? This was disappointing but we did see lots of fish and seals by Creek Street. The hatchery didn't offer a lot but the girl working there was a fountain of knowledge and readily shared her insights and passion for the fish. We finished by walking back to town along Creek Street. We stopped at the Fish House for chowder and a beer sampler. We saw lots of dolphins on the cruise, some otters, and we did see some whales but unfortunately the whales weren't very close and really just saw the blowholes or a flash of black. I think if we went earlier in the month we would have seen more wildlife. We unfortunately had to turn back in Glacier Bay due to a medical emergency so we didn't get to go see the glaciers. Will definitely have to return there is so much we didn't get to see. Read Less
5 Helpful Votes
Sail Date: September 2018
First large ship cruise. It was better than expected. Very organized as to getting on and off ship. Went into Fairbanks a day early so we could see sights on own. Enjoyed the Fountainhead Car Museum, caught MAC local bus, and the ... Read More
First large ship cruise. It was better than expected. Very organized as to getting on and off ship. Went into Fairbanks a day early so we could see sights on own. Enjoyed the Fountainhead Car Museum, caught MAC local bus, and the University of Alaska free shuttle from car museum, along with walking along the Chena River in morning. Westmar k Hotel was nice. Bus to Denali, stayed McKinley Lodge, nice. Ate at local Pizza/beer joint for lunch and Moose-Aka's Serbian restaurant for dinner, both great. Took free shuttle to Park and hiked, then took free shuttle to Savage River. Actually saw Denali! Next day long drive to Seward on motorcoach. Great driver, made good time and stopped for photos of Denali and nice lunch in Wasilla. Embarktion at Seward went smoothly, took shuttle to view small town. We liked going to the local saloons before getting back on board to be with locals. Cruise was great, no rough seas, sunny everyday, no high pressure to purchase anything. Food was good, met many nice people at meals, we had open seating. Waiters were fantastic!! Enough time in ports to hike and take excursions of our own. Free shuttles in each town and libraries in port were great to catch up on wifi. Happy hours were great buy, although didn t mind paying $10 with tax for Lemon Drop. Got many great photos of Glaciers, not too crowded on deck. Great art throughout ship. Lincoln center Read Less
10 Helpful Votes
Sail Date: September 2018
We did a fifteen day land and sea journey that started in Fairbanks and loved every minute of it. The Westmark hotel in Fairbanks was terrific, we stayed in South Tower, how anyone could complain about these rooms is beyond me. We went ... Read More
We did a fifteen day land and sea journey that started in Fairbanks and loved every minute of it. The Westmark hotel in Fairbanks was terrific, we stayed in South Tower, how anyone could complain about these rooms is beyond me. We went on the River boat cruise and did the Gold Dredge eight which was a lot of fun, a great way to get started. Denali was awesome, we spent two days there before moving on. Rode ATV and did the Denali Tundra wilderness tour, which was eight hours but had the most amazing sights and we saw a decent amount of wildlife along the way. The weather was perfect for most of trip, rained first day and last day, other than that we had tons of sunshine and warm temperatures. The two lodges were very nice with a rustic feel, we really enjoyed them. Then we took the train to Talkeetna and the train was fun with great views, and good hosts pointing out highlights as we passed them. Saw two moose along the way as well. Bartender on board to make sure everyone had a good time, we certainly did. After spending the afternoon in Talkeetna a great little quaint town with fun people, from there we went to Mt. Mckinley Princess Wilderness lodge which gave us some amazing views of Denali as well. Off to Anchorage on a tour bus to the Westmark Anchorage, an older hotel but kept up nicely. Spent the evening, morning exploring Anchorage which is a very nice city on the inlet. In the afternoon we went to the wildlife preserve where we say many of the native animals up close. Then we went to Mt. Aleyska Resort to spend the evening in the town of Girdwood. The resort was fantastic, very beautiful, high end with endless scenery. Many chose to go into town, we to the tram to the top of mountain and spent the evening eating dinner up there and enjoying the view. Then we went down and spent time exploring the hotel and it's many bars. After an enjoyable evening at Mt. Aleyska we boarded a bus for ride to Seward to board the ship. We got to explore Seward for a few hours before we boarded the ship which was easy and painless. We had a Verandah room with balcony on port side. Nice room, loved view from balcony, had lots of storage for luggage and clothes. Suitcases fit under bed and closets held a lot of cloths. Our room stewards Anom and Novi met us upon arrival and were great guys who did and outstanding job. Wonderful guy and people. The entire staff on the ship were top notch not a complaint on anyone, polite, friendly, helpful and boy do they keep this ship clean. We had great weather and smooth seas as we left port heading for a day at sea before Glacier bay. Glacier bay was phenominal being on port side we saw everything, Captain did a full two rotations at Margie glacier so everyone could see the glacier, I know we saw some calving it think everyone did, what a great day. Most of the cruise we had breakfast in suite with room service, it was hot an delivered on time. We enjoyed sitting on balcony having breakfast while we docked or pulled into port. Our first port of call was Haines, we had an exscursion planned, Portage glacier so we only had a few hours to tour area around ship. The excusion had a wonderful boat ride to the area of the glacier a bus ride to a camp where we suited up with life vests, boots and an oar (boy was my wife suprised) and hiked a half mile to ten man canoes. We only had to paddle about fifty yards before they could use trolling motor on back of boat. then we went ashore about a hundreds yards from portage glacier for pictures etc. Decent tour not sure wife would do it again, it was rustic, the outhouses were terrible. Juneau was our next port we had time to explore before and after our Whale watching excursion, with Mendehal glacier tour. I wish we had more than an hour at the glacier, theres a water fall Nugget falls thats walkable but its a two mile walk, I got pictures but I would've like a closer view. We saw five whales on our cruise to Orca Lodge for a great lunch and shopping (yes more shopping & the only place they don't have gift stores is the bathrooms in Alaska). It was a nice excusion, very well executed and narrated. We went to red dog saloon, I had five Duck fart shots which were very good, wife didn't care for them. Walked around Juneau for the rest of the day before heading back to the ship for dinner. We only ate in the main dining room once and it was very nice and good. Most of the time we were busy and just hit the Lido buffet which had similar items as main dining room, but finding a seat was a chore sometimes. Food was getting cold by the time we sat down. From Juneau we headed to Ketchickan where we saw first day of rain in some time. We had two hours to look around before we went to Neets bay for bear watching via floatplane. I was worried they may cancel flight but it went off without a hitch. The plane ride was great on the way to Neets bay. At neets bay we saw three bear up close and personal at the hatchery, evidently we were at the end of one salmon run and very beginning of another. The bears were within 20 yards but we were on observation deck. On the flight back to Ketchikan our pilot took us over some of the Misty Fjords and then thru some spectacular scenery, saw seals on rock, Dall sheep on hillside it was a wonderful flight back. Once back on ship we watched two adult eagles with a juvenile down on the shore line. Upon leaving Ketchikan we headed towards the inside passage in the rain and some rough seas. Once we got to the inside passage the seas smoothed out. Woke up saturday morning watched us pull into Vancouver which is a beautiful city for disembarkment. We had breakfast in room as we waited for our group to be called, we had a 9-9:30 time and we were at the airport by 10:15ish very easy. Overall it was a marvelous trip, I'd do it again in a minute. Holland America was very organized and terrific. The Noordam was well maintained, clean and the right size. Read Less
5 Helpful Votes
Sail Date: August 2018
Noordam was a great choice for us. The size and number of people made getting around the ship easy. Staff were very pleasant and always helpful. Cabin 8085 was comfortable, quiet and very well kept up (Thanks Esha & Nougy!). Lots of ... Read More
Noordam was a great choice for us. The size and number of people made getting around the ship easy. Staff were very pleasant and always helpful. Cabin 8085 was comfortable, quiet and very well kept up (Thanks Esha & Nougy!). Lots of choices on on the Lido deck, the dining room was great with good menus and service, room service was terrific. We had a wonderful experience. Recommend booking a meal at the Pinnacle Restaurant-wonderful food, service and decor. We sat on our balcony most of the first day of the cruise watching the changing landscape which was a great introduction. All excursions were excellent. Ketchikan's Misty Fiords Monument, Juneau's helicopter to walk around on the Mendenhall glacier and then an evening whale watching, Skagway's Street Car Tour-a must!- and the luxury White Pass railway was well worth the price. Of course the day at Glacier Bay was spectacular. We ran out of superlatives! Read Less
8 Helpful Votes
Sail Date: August 2018
I traveled with my 13 year-old daughter and 3 other relatives northbound to Alaska from Vancouver, departing mid August. After reading a few of the other reviews, I kept my expectations of the ship and its amenities/entertainment fairly ... Read More
I traveled with my 13 year-old daughter and 3 other relatives northbound to Alaska from Vancouver, departing mid August. After reading a few of the other reviews, I kept my expectations of the ship and its amenities/entertainment fairly low and was just looking forward to spending time with family and seeing the beautiful scenery. I was very pleasantly surprised with everything about the ship and its activities. The best part was, I didn't pay extra for Wi-Fi, so my teen daughter was deprived of her I-phone all week and forced to interact with us!! First of all, I cannot say enough about the ship's amazing staff! The Noordam's Filipino staff were the most pleasant, friendly, organized group of people I have ever come across. Every single person would smile and greet you. The dining and cabin service was top-notch. We loved the folded towel animals they left in your room every night! When I ordered a goat cheese omlet to the room for breakfast, someone actually called the room afterwards to check whether I enjoyed it or not. Unbelievable service. The Noordam itself is a very classic, elegant ship. Some reviewers complain about things like "worn carpet" but I didn't notice or pay attention to that - the ship was very clean and decorated with artwork and sculptures everywhere.The trivial things people gripe about amaze me. It's not like the ship can replace thousands of square feet of carpet but every so often. The cabin was very nice, we had an oceanview room on Deck 1. It was adequate for the 2 of us. It was pretty small, but I expected it to be. The shower was great and beds were comfy. I had coffee delivered to the room every morning and sometimes breakfast. In-room dining service is included with the price which was a nice surprise. Room service food was excellent (we only tried breakfast). The Lido Deck had a big buffet every day for all 3 meals, with some varying selections and certain items you could get every day. As expected, it is crowded. I have to laugh when people complain about this - you are on a ship with almost 2000 people trying to eat at the same time. I really enjoyed the ethnic lunch selections- they had Indian, Asian, etc that altered daily. The ship did a great job providing variety and appealing to diverse tastes in food. Yes, some things were bland or overcooked but that is often the case with mass quantities of food. Other items were very good. The main dining room food was presented beautifully, though the entrees often lacked flavor. Desserts were excellent, however. Dinner at the Pinnacle Grill (specialty restaurant) was fantastic. We had the lamb, salmon and a steak - all were top notch. I disagree with the reviewers complaining about the lack of entertainment - there were plenty of choices of activities. No, it's not a Carnival "Party Ship." We had no interest in that anyway. But we did see the comedian and magician evening show twice - both were very good. We went to the "America's Test Kitchen" and enjoyed the demonstration there. I went to the gym and did other things, wasn't expecting the ship to entertain me constantly. Disembarkation was as smooth as it could possibly be. Everything on this ship is extremely well organized. I highly recommend this trip. We were very lucky with the weather and it didn't rain. But it often does during late summer, so be prepared for that. Read Less
11 Helpful Votes
Sail Date: June 2018
We have previously cruised with Holland America, and like them overall. Their mid-size ships are better (in my opinion) than the larger ships with sooo many people. The clientele is generally adults and families. We had previously traveled ... Read More
We have previously cruised with Holland America, and like them overall. Their mid-size ships are better (in my opinion) than the larger ships with sooo many people. The clientele is generally adults and families. We had previously traveled to Alaska with HAL; we went back because the scenery is awesome and we wanted to do Denali this time. The Noordam has mostly balconies, and does not have the Lanai suites that are on some HAL ships. Though you don't spend lots of time in your room, it is nice to be able to step out on the balcony and enjoy the scenery from there. Hotel service is outstanding as is so typical on cruises: rooms made up twice daily including evening turndown, plus fun towel animals. Our stewards were awesome. We had a suite and it included a whirlpool tub and two sinks. I was blown away (in a good way) to find this on a ship. There are multiple food choices. I am partial to eating in the main dining room. On vacation, I don't want to have to collect my food in a cafeteria line; I would rather be served. Service at dinner was super. We had a fixed seating with the same two servers, and they got to know our tastes and preferences. Breakfast was still nice, but we didn't feel the service was as good. They came by immediately after you were seated and brought juice, coffee, water, and pastries, but sometimes it slowed down after that. Still, in a dining room, you're not looking for "fast food." We did breakfast in our room once, because we had an early tour. They were right on time and the order was accurate. Food tasted good though the toast was not hot. I don't know if this is something that just the Noordam did or if they have changed it across the line, but I loved how they handled tour meetings. In the past, we have had to go to a lounge, get stickers, and wait. On this trip, the meeting point was on shore, and it was up to us to get ourselves off the ship and find the person with the sign for our tour. This was definitely preferable to the other way. It gave us flexibility to get off earlier if we wanted to walk around before a tour, and/or buy a coffee, or whatever. The cruise line offered ample tour options in each port. We like the assurance that the ship will wait if we're late, so we generally book with the ship unless we want to sightsee on our own. Probably our highlight excursion on this trip was the whale-watching in Juneau. The company with whom they have contracted (Gasteau Guiding) uses boats that are specially designed for whale watching, and there are only about 20 people on board. They guarantee you will see a whale. We saw multiple whales; it was truly amazing. We had little interaction with the EXC tours staff because we booked our tours online in advance. All of our tickets were delivered to our stateroom, so there was no standing in line, which was great. On excursions, I would also highly recommend the hop on/hop off bus with luggage transfer for Vancouver if your flight arrangements permit. We had wanted to see Vancouver, and were afraid we would have to spend a night. But the flight that HAL arranged was a "red eye" that didn't leave until 11:00 p.m., so we had all day in Vancouver. They provided us special luggage tags on board for checking our bags with the hop on/hop off people, and those people were in the cruise terminal as we exited. It was a fairly smooth process to leave our bags with them and get started on the bus. Then we had all day to see Vancouver, hopping off and back on whenever we wanted. The ticket includes both the park route and the city route. When we were finished, we hopped on the "Sky Train" (ticket included in the excursion) and headed for the airport. At the airport, we picked up our luggage from the hop on/hop off people (pick up point a little tricky to find but worked out ok) and then checked in for our flight. The hotel where they put us in Anchorage prior to Denali had great staff but needs an update. The hotel staff were awesome but the contracted tour people in Anchorage (who handle transfer to the train and optional excursions) were not real helpful. We paid for a transfer from the airport to the hotel and they ended up putting us in a cab with a voucher. In hindsight, we would have paid far less to just get a cab ourselves. We also did a pre-trip to Denali, which I definitely recommend if you have the time and $. The train trip up is amazing - on a special Holland America train car with upper deck seating for all and restaurant on lower deck. There is a guide and a bartender who serves, in addition to adult beverages, coffees and other items. They run a tab, and during the last hour of the trip, bring you your bill and you settle with your credit card. Very convenient and efficient! The ship had a variety of activities. The asst. cruise director, Johann, was particularly visible as he ran trivia games and deejay-ed in the evening. The string group, now called "Lincoln Center," was very good and very popular - you had to arrive early to get a seat for their performances. The main stage shows were varied, with two Broadway-type shows on our 7-day cruise, plus a comedian, a magician, and a BBC Earth film of Alaska with musical accompaniment (this was GREAT!). We felt that music was too loud for the mainstage shows & probably damaged our hearing but the performers were good. The cruise director himself did not seem to be very present on the ship, at least to us. (Maybe we just didn't go to the right places to see him?) He did work to minimize announcements, which I appreciate. Embarkation at Seward was amazing. Maybe there were more crowded times, but we basically walked right up to an agent, who had everything ready, and we were on the ship within about 5 minutes. Disembarkation at Vancouver was also efficient. I love that they let you stay in your cabin now until you disembark, which made it more comfortable. Re-embarkation at that various ports was also pretty efficient and smooth, unlike another cruise line we have traveled on that has larger ships but just one magnetometer, so it takes forever to get back on the ship! It appears the Noordam was last re-fitted/upgraded in 2006, and there were some signs of wear, but the crew was also continually painting, repair, etc. to keep it in ship shape. Overall, we are satisfied and happy with this Holland America Cruise.Every ship can have little problems, but overall, things went well and we definitely plan to sail with them again. Read Less
Noordam Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 3.0 0.0
Family 2.0 0.0
Shore Excursion 3.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 4.0 0.0

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