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54 Island Escape Cruise Reviews

The cruise was 'held together' by some outstanding attention, by Staff, to passenger needs. That said, the ship is, to use a phrase, 'out of its depth' in attempting to successfully cater for cruise passengers, be they ... Read More
The cruise was 'held together' by some outstanding attention, by Staff, to passenger needs. That said, the ship is, to use a phrase, 'out of its depth' in attempting to successfully cater for cruise passengers, be they seasoned or first timers. My wife and I were allocated an outside 'deluxe' cabin on Deck 9. Generally, it was a good space let down by a vital ingredient - bathroom facilities!! The floor of broken and badly laid tiles on one occasion 'attacked' my bare feet!! Basin and toilet were not of a high 'material' standard.....poor grade plastic and tired metal fittings. To endorse another review, expecting a very smooth night time sailing experience. Instead, the ship was poorly stabilised - reflecting its age and adaptation from a Ferry and the plastic cabin fittings creaked noisily throughout the night. We were not told by Thompson that, although we had upgraded to a superior cabin, we would experience much noise being immediately under the sun deck surrounding the Pool. Multiple dancing feet meant no sleep before midnight and we were woken to early morning darkness interrupted by the dragging and repositioning of sun beds! In support of the Staff, the food was excellent, of a high standard and very well presented. Other informal refreshment areas were adequate but required space to be set up effectively. Not a happy first cruise. We shall not use 'Island Escape' again nor recommend it. Read Less
Sail Date January 2010
Your holiday is what you make of it !! and lets face it "you get what you pay for "......... a £600 cruise cannot be compared to a £2500.00 one. Yes, the Island Escape is getting a bit tatty,but come on, to refurbish it totally ... Read More
Your holiday is what you make of it !! and lets face it "you get what you pay for "......... a £600 cruise cannot be compared to a £2500.00 one. Yes, the Island Escape is getting a bit tatty,but come on, to refurbish it totally (some areas obviously have been recently) would not be cost effective on such an old ship , then your cruise would cost more .I expect Thomson will take it out of service soon?. And yes the dreaded virus was on board, but by then half a million people in GB had it , so no surprise really. having been on ships that have tried to "hush up" this type of situation I thought it was dealt with satisfactorily, and the decision to take all passengers off the ship for 3 hrs whilst disinfecting it was the ideal solution.....what else could they have done ? The cabins were cleaned twice a day , the public areas were constantly being washed down and hand rails etc polished Any way, we had a fun time, making the best of the situation , I am not easily pleased and do have relatively high standards , in my opinion the food was adequate , varied and I never ate anything that wasn't hot enough.The staff were more than obliging with us , remember "behaviour breeds behaviour"... be polite and pleasant and that's what you will get back .I overheard some very rude conversations from passengers towards staff, as well as constant complaints from some passengers.....one guy went on and on all week about there being no ice cream in the restaurant !!...some people spoil their holiday for themselves and some are simply professional moaners !! we had an 16 month old baby in our party, so were constantly asking for bottles to be sterilised and different food etc,,, nothing was too much trouble for the staff. The bars, disco, party and entertainment were good, again its what you make of it , join in and have fun ...there was a nice, informal relaxing atmosphere which is what we expected. the ports of call were varied, Canaries all nice and the weather was lovely and warm , we spent 3 days on the beaches ....... however after visiting Morocco , I have convinced myself I do not want to go outside of Europe again !! but that's only my personal preference . so overall I would say if you want to go on a cruise, but have a limited budget then this ship is fine. if however you are looking for top quality , 4 star accommodation and food , then you will have to spend much , much more money ...and of course mix with "the types" who go on these cruises. Read Less
Sail Date January 2010
Island Escape Colourful Coasts with Thomson Holidays is an affordable cruise. Very well organised. All the Crew are totally dedicated to making your holiday a very enjoyable one. Nothing is too much trouble and the entertainment team were ... Read More
Island Escape Colourful Coasts with Thomson Holidays is an affordable cruise. Very well organised. All the Crew are totally dedicated to making your holiday a very enjoyable one. Nothing is too much trouble and the entertainment team were marvelous. So talented. Food is good in both self service restaurants but the one on the lower deck is by far the most civilised with beautifully laid out tables and attentive waiters. Tea and Coffee served to you at your table along with water and bar service. Cutlery is set out on the tables here for you too unlike the top deck, Beachcomber restaurant where you have to collect your napkins, cutlery and tea and coffee yourself. The only plus side for the Beachcomber restaurant was it is open 24 hrs so if you fancy a midnight snack or indeed a full meal you can dine when you please. The cabins were a little on the small side but perfectly adequate and very comfortable with plenty of hanging space. Only drawback here was the lack of a hospitality tray. No early morning Tea or Coffee! The plug socket in the cabin is american two pin flat type. Hairdryers etc work but power is poor and very slow. You can hire hairdryers from reception and they seem to work better. Excursions are very good, lots of interesting commentries but expensive. Information was available for DIY shore trips along with maps etc. All in all a wonderful way to see several places without the hassle of finding your own way. We felt completely looked after. The drinks package is quite expensive £169 each for a week but if you like a drink and dont want to worry about the bar bill at the end of the holiday it is great. Having said that the drinks were very reasonably priced. £2.90 for Stella lager. £2.65 for a glass of wine. about £3.00 for a cocktail. Port and Sherry were around £3.00 too. Also another good point is that all gratuities and tips are included in the holiday price. (some other cruise companies charge extortionate daily tips which are added to your final bill! Of course you can give extra tips to your favourite members of staff if you so wish. Read Less
Sail Date November 2009
This was our first cruise so we didn't really know what to expect. The transfer from Palma airport to the boat was very quick. In fact I think from landing to cabin was about an hour. Our cabin although spotless was very dated - brown ... Read More
This was our first cruise so we didn't really know what to expect. The transfer from Palma airport to the boat was very quick. In fact I think from landing to cabin was about an hour. Our cabin although spotless was very dated - brown and orange bathroom with carpets to match! The cabins don't have a fridge although they do supply a mini bar which is just left on the cabin table. My idea of a warm G&T is not great. They also leave water but be warned, this is very very expensive. We had a wander around the ship and it is easy to get your bearings. We had something to eat in the 24 hour cafe which if I am honest is a bit like a motorway service station but the food was plentiful and actually quite tasty. In the evenings we ate between the self serve buffet with some waiter service - again reasonable with lovely salads and desserts and on occasion we ate in the full waiter service restaurant. Don't be fooled by this. It isn't 5 star and some of the food is expensive but you can still eat a 4 course meal without it costing any extra. Several bars to chose from all of which were ok but again expensive. £1.40 for a can of soft drink, close to £5 for a sprit and a mixer and about the same for a pint. it fairly adds up, especially when you only pay your bill at the end of the cruise. Being a cheaper cruise line, the "chav" or "ned" society is creeping in who seem happier gorging themselves on chips rather than watching the scenery or leaving the ship to explore various ports. The swimming pool is a disgrace - more of a plunge pool plus the entertainment going on around it is more butlins that what I would expect from a cruise ship. As someone has already said, there is a bit of scramble to get a lounger, especially on the days at sea. The tours are expensive so if you can do some research before you go then do them yourself. I would however, suggest taking the ships drop off tour to Rome and then discovering it yourself. One couple on our cruise forked our 200 euro for a taxi back to the ship because of a points failure on the train. We wouldn't do this cruise again. We've booked to go to Alaska later this year. I'd recommend this cruise to first time cruisers to see if they like the idea of going on cruises or those who want to see many cities in Europe quite quickly. In my opinion this cruise ship is Butlins or dare I say, Magaluff at sea. It is value for money however but at the lower end. Oooh, one last point. The spa is quite expensive plus I found that because the therapists won't see you again, they can be a tad slap dash. Read Less
Sail Date September 2006
Island Escape Ratings
Category Editor Member
Cabins 3.0 3.2
Dining 3.0 3.8
Entertainment 3.0 4.0
Public Rooms 3.0 3.9
Fitness Recreation 3.0 3.4
Family 3.0 3.4
Shore Excursion 3.0 3.7
Enrichment 3.0 3.3
Service 4.0 4.3
Value For Money 4.0 3.7
Rates 4.0 3.5

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